Aaron Resume
2
AARON J. ALEXANDER 31 Catoctin Ct. Silver Spring, MD. 20906 (443)314-4910 | [email protected] EDUCATION _____________________________________________________________ __________ Community College of Baltimore County Spring 2012 ~ Present School of Business, Education, Justice, and Law Business Administration, Associate of Art Hampden-Sydney College Fall 2011 Philosophy & The West: Core Cultures Program Recipient of 2011 H-SC Presidential Scholarship for Public Service PROGRAMS & SKILLS________________________________________________________ Advanced: Microsoft Office (Word, Excel, PP) Advanced: Adobe Photoshop CS2 and above. Familiar with Insurance policies and copays. Intermediate experience with LexisNexis Familiar with HIPAA compliance. 3 years of Supervisory experience. 5 years of customer service experience. WORK EXPERIENCE ____________________________________________________________ ___ Front Desk Supervisor The Winston House Apartments , Washington, D.C. Mar. 2015 ~ Present Perform regular Concierge duties such as greeting residents and guests and handling all packages, maintenance requests, and reservations. Oversee full Concierge staff scheduling, training, and supervise both performance and corrective actions. Remain on-call at all hours for staff questions and emergency desk coverage. Comply with all Fair Housing and Equal Opportunity (FHEO) requirements and ensure company standard of zero tolerance for discrimination. Utilize computer systems necessary to complete tasks e.g, BuildingLink Property Management Software, GANZ DMS Security Feeds, Microsoft Office, and HandyTrac key monitor. Guest Service Assistant GSA (Supervisor) Target Columbia Heights T-2259 , Washington, DC. Oct. 2014 ~ Mar. 2015
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Transcript of Aaron Resume
AARON J. ALEXANDER31 Catoctin Ct. Silver Spring, MD. 20906
(443)314-4910 | [email protected]
EDUCATION_______________________________________________________________________ Community College of Baltimore County Spring 2012 ~ Present School of Business, Education, Justice, and Law
Business Administration, Associate of Art
Hampden-Sydney College Fall 2011 Philosophy & The West: Core Cultures Program
Recipient of 2011 H-SC Presidential Scholarship for Public Service
PROGRAMS & SKILLS________________________________________________________
Advanced: Microsoft Office (Word, Excel, PP)
Advanced: Adobe Photoshop CS2 and above.
Familiar with Insurance policies and copays.
Intermediate experience with LexisNexis
Familiar with HIPAA compliance. 3 years of Supervisory experience. 5 years of customer service
experience.
WORK EXPERIENCE _______________________________________________________________ Front Desk Supervisor The Winston House Apartments , Washington, D.C. Mar. 2015 ~ Present
Perform regular Concierge duties such as greeting residents and guests and handling all packages, maintenance requests, and reservations.
Oversee full Concierge staff scheduling, training, and supervise both performance and corrective actions. Remain on-call at all hours for staff questions and emergency desk coverage.
Comply with all Fair Housing and Equal Opportunity (FHEO) requirements and ensure company standard of zero tolerance for discrimination.
Utilize computer systems necessary to complete tasks e.g, BuildingLink Property Management Software, GANZ DMS Security Feeds, Microsoft Office, and HandyTrac key monitor.
Guest Service Assistant GSA (Supervisor) Target Columbia Heights T-2259 , Washington, DC. Oct. 2014 ~ Mar. 2015
Provide Target signature Fast, Fun, & Friendly service and maintain Target brand of store cleanliness, organization and personal appearance.
Supervise cashiers/check lanes and service desk to ensure best practice. Schedule and enforce proper timing of breaks and meals.
Utilize extensive knowledge of Target Corp. policies and best practices as well as best judgment to address complaints and solve complicated problems.
Securely transport Target cash funds from safe to registers, and close out POS after close of business.
Clinic Assistant
Target Long Gate T-1042, Ellicott City, MD. Oct. 2013 ~ Oct. 2014
Assist Certified Registered Nurse Practitioners in a retail-health environment by utilizing AthenaHealth (EMR) and LexisNexis to register new patients, schedule appointments, and bill insurances.
Retain extensive knowledge of Clinic services, procedures, and pricing to accurately and effectively answer patient questions. Refer patients to Urgent Care centers and alternative offices when complaints exceed scope of clinic services.
Utilize knowledge of Insurance plans to accurately bill insurance and collect copays at point of service. Prepare bills with postage to be mailed out.
Protect patient health records through trained understanding of and compliance with HIPAA..
