AARON LORANGGE VANG

TOU YANGTOUNANG HERJAMES HOLM

Diversity in the workplace

What is Diversity?

http://www.youtube.com/watch?v=jLuK-EBkcww

Diversity to Us

AgeClassEthnicityGenderPhysical and mental abilityRaceSexual orientationSpiritual practicePublic assistance status

Promotes equality: advantage in the market

Increased Morale- Everyone knows that they are a valued member of the team and they will be more willing to contribute their ideas when they know that they will be heard.

Promotes equality: advantage in the market

Creates a better work environment- enables companies to make proactive efforts to attract the best and brightest employees, maximize their productivity, leverage their knowledge to better understand their customers and create new market opportunities.

Promotes equality: advantage in the market

Business image- businesses that employ a largely diverse population will not only look better but ultimately attract more business because of their diverse hiring practices in the growing worldwide market.

Promotes equality: advantage in the market

Advancement opportunities- taking a proactive stance on diversity and making sure that others realize the importance of diversity is a good way to stand out from others in your company and potentially opens the door for advancement opportunities.

Improved sales, market share and profits

Example: Opening a Mexican

restaurant in a Hmong community in Saint Paul.

Posted signs and have

menu in Spanish, English and Hmong in an effort to increase the restaurant's presence within the community.

Improved retention, recruitment, and promotion

Recruit at colleges, universities and schools with high minority enrollments, and ensure that recruiting materials reflect diversity.

Provide scholarships and fellowships for undergraduate and graduate women and minorities.

Fund university grant programs.

Decreased complaints and legal action

•The costs to an business of an unhappy employee can go way beyond low productivity, high turnover or absenteeism.

• racial discrimination

• recruitment and hiring procedures

• lengthy public court battle

• Company lose face.

Better communication Operations: Increase productivity

A vital requirement when dealing with diversity is promoting a “safe” place for associates to communicate (koonce, 2001).

Associates should never be denied necessary, constructive, critical feedback for learning about mistakes and successes (flagg, 2002).

Diversity in the workplace can reduce lawsuits and increase marketing opportunities, recruitment, creativity, and business image.

Also, the consequences (loss of time and money) should not be overlooked.

INCREASE EFFICIENCY

Problem Solving

Reduces lawsuit Variety of view points

Resolve more problems Resolve problems fast

CHALLENGES OF DIVERSITY

CommunicationEthnic/Cultural

Differences

Resistance To Change

COMMUNICATION

Medium Used

Language

ETHNIC/CULTURAL DIFFERENCES

Cultural Clashes

Behavior

RESISTANCE TO CHANGE

Organizational culturePreferen

ce

Conclusion

How well do you manage diversity?