Aaron Jones Whole of Hospital Program Lead Royal Prince Alfred Hospital December 2013
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Transcript of Aaron Jones Whole of Hospital Program Lead Royal Prince Alfred Hospital December 2013
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Aaron JonesWhole of Hospital Program Lead
Royal Prince Alfred HospitalDecember 2013
Picking the priorities
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NEAT performance
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RPA NEAT Clinical Redesign Project
Undertaken in 2012
Massive diagnostic phase:– Patient stories– Staff interviews– Focus groups– Process mapping exercises– Data analysis
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RPA NEAT Clinical Redesign Project 13 solutions working parties convened in 2012
7 priorities identified for 2013 based on the further diagnostic work and a re-focus:– Patient Journey Boards– Ward Pull trial– ED Team Based Care– Fast Track reconfiguration– Expand and review EMU – increase utilisation– NEAT Navigators in the ED– ED Admission Policy
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RPA ED Timeline from Diagnostics
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Admit Discharge EMU
2013
2014
2 Hours
2 Hours
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Setting our 2014 Priorities Consolidate on successes/priorities from 2013.
Remainder of priorities are all “back of house” solutions
Report developed with 5 key recommendations
Executive support gained
January 2014 – commence key stakeholder engagement and implementation
Breakdown 5 solutions into staged, workable projects
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Lessons Learnt Set clear milestones and aim to meet them
Undertake a thorough diagnostic
Do not rush implementation
Meet with key stakeholders regularly (at least weekly)
Concentrate on the long term – don’t be distracted by current performance
External support and designated project leader essential
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Acknowledgements RPA Emergency Dept Staff
RPA Executive Team
RPA WoHP Strategic Committee
RPA Patient Flow Unit
RPA Discharge Liaison Service
RPA Clinicians
Ministry of Health WoHP team
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