a69ujfgl_apl 01 Cong Nhan Ptn 11 2011
Transcript of a69ujfgl_apl 01 Cong Nhan Ptn 11 2011
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VN PHNG CNG NHN CHT LNGBureau of Accreditation (BoA)
THTC
NHGI CNG NHNPHNG TH NGHIM
ACCREDITATION ASSESSMENT PROCEDURE
FOR LABORATORY
M s/Code: APL 01Ln ban hnh/I ssued number: 5.10
Ngy ban hnh/ I ssued date: 12/2010
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1. Mc chTh tc ny c xy dng qui nhtrch nhim v trnh by qu trnh nh gicng nhn phng th nghim ca Vn phng
cng nhn cht lng - VILAS.
2. Phm viTh tc ny c p dng cho Vn phngCng nhn Cht lng - VILAS v cc
phng th nghim ng k cng nhn, c cng nhn.
3. Trch nhim
Mi nhn vin VPCNCL, chuyn gia nhgi phi tun th theo qui nh ny;Phng th nghim ng k cng nhn, c cng nhn phi thc hin theo qui nhtrong th tc ny.
4. Ni dung
4.1. nh ngha v Cc ch vit tt
1. PurposeTo define the responsibility and content of
accreditation assessment process for
laboratory of Bureau of Accreditation
VILAS.
2. ScopeThis procedure is applied for Bureau of
Accreditation VILAS, applicants andaccredited laboratories
3. Responsibility
All the staff of BoA, assessors must becomplied with regulation of this procedure;
All the applicants and accredited
laboratories must also be complied with
regulation of this procedure
4. Content
4.1. Definition and Abbreviation
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VPCNCL
BoA
Vn phng Cng nhn Cht lng
Bureau of Accreditation
VILAS H thng Cng nhn Phng th nghim Vit Nam
Vietnam Laboratory Accreditation Scheme
PTN
Laboratory
Phng th nghim (bao gm phng th nghim, phng hiu chun ,phng xt nghim y t, an ton sinh hc)
Laboratory (including testing/calibration, medical testing, biosafety
laboratory)
iu khng phhp nng
Majornon-conformity
L nhng iu khng ph hp dokhng p ng mt yu cu c ththeo chun mc cng nhn, mang tnh h thng v tc ng trc tipn tin cy ca kt qu th nghim/ hiu chun.
The nonfulfilment of specified requirements that results in a failure to
comply with the accreditation criteria thus leading to the breakdown in,
or the inability to establish confidence in, the outcome of the
testing/calibration results.
iu khng phhpnh
Minornon-conformity
L nhng iu khng ph hp n l khng ph hp vi chun mccng nhn hay qui nh trong h thng qun l ca PTN v khng tcng trc tip n tin cy ca kt qu th nghim/ hiu chun.
A single failure to non-conformity with accreditation criteria, or with
the regulation in laboratories management system, which non-affection
to the reliability of testing/calibration results.
Ch thch: cc iu khng ph hpnh n l nu c lin quan vi nhauv mang tnh h thng c th qui l mt iu khng ph hp nng.
Note: A number of minor but related to nonconformities, which
considered as a major nonconformity
KhuynnghObservation
Pht hin trong qu trnh nh gi nhm mc ch ci tin.An assessment finding that does not warrant nonconformity but is
identified by the assessment team as an opportunity for improvement.
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4.2. Qu trnh cng nhn
Tip xc ban u
Xem xt ban u/ nh gi sb(nu PTN yu cu )
PTN np n, STCLv cc ti liu lin quan
Ch nh on chuyn gia nh gi
Xem xt ti liu
Quytnhthnh lp on nh gi
nh gi ti PTN
Quyt nh cng nhn
nh gi Cng nhn li(sau 3 nm)
Khng t
Thm xt
M rng phm vi cng nhn(theo nhu cu ca PTN)
Gim st PTN
(hng nm)
t
Khng t
Thc hin hnh ng khc phc
Khng t
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4.2 Accreditation process
Initial contact
Pre - assessment(If necessary)
Applying for accreditation, Qualitymanual and concerning document(Procedures, in-house methods)
Assign assessment team
Document review
Decide official assessment team
On site Assessment
Accreditation decision
Re-Assessment(After 3 years)
Not accepted
Record Review
Extend assessment
(According to the Labs requirement)Surveillance
(annual)
Corrective action taken
Not accepted
Not accepted
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4.3. Trnh t tin hnh nh gi cngnhn
4.3.1. Tip xcban u
Nu c nguyn vng xin cng nhn, PTNc th lin h vi VPCNCL c c ccthng tin v hng dn cn thit lin quann vic cng nhn nh:
Chun mc cng nhn: ISO/IEC17025:2005Yu cu chung v nnglc ca phng th nghim v hiuchun; yu cu b sung cng nhncho tng lnh vc c th, cc qui nh
ca VPCNCL v cc qui nh v phplut trong phm vi hot ng ca PTN.
Chun mc cng nhn phng xtnghim l ISO 15189:2007, yu curing v cc hng dn c lin quanca APLAC,ILAC
Chun mc cng nhn phng an tonsinh hc cp 3 l AGL 20 Yu cuchung v nng lc ca phng th
nghim an ton sinh hc cp 3.
PTN c cung cp b ti liu linquan n vic cng nhn bao gm: Qui nh chung v cng nhn
AP 01; Phn loi lnh vc th
nghim/hiu chunAGL 09;
Th tcv chnh sch lin quannh gi cng nhn PTN APL 01; APL 02; APL 03;APL 04;
Qui nh v s dng biu tngcng nhnAG 01;
Th tc gii quyt phn nn -
AP 02; Th tc gii quyt yu cu xemxt li(appeal) - AP 03;
4.3. Accreditation assessment process
4.3.1.Initial contact
Laboratory should be provided necessaryinformation and guideline regarding to the
accreditation if laboratory has expectation of
accreditation:
ISO/IEC 17025:2005 GeneralRequirement for the competence of
testing and calibration laboratories;Supplementary requirements for each
field, Boa regulations and others
legislation regulations relating to thelaboratory activities
Medical laboratory accreditation criteria
are ISO 15189:2007, supplementary
requirements and related APLAC, ILAC
guidelines
Level 3 Biosafety laboratory
accreditation criteria are AGL 20
General requirement for the
competence of Level 3 Biosafety
laboratory.
Laboratory is provided documents
concerning accreditation including:
General requirement of
Accreditation - AP 01; Classify of testing fieldsAGL
09;
Accreditation assessmentprocedures for laboratory APL01; APL 02; APL 03; APL 05;
Regulation for using of
accreditation logo and symbol AG 01;
Complaints procedure - AP 02;
Appeals procedure - AP 03;
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Qui nh v bo mt; Qui nh chi ph nh gi
AGL10;
Phiu hiAFL 01.02;
Mu n ng k cng nhnAF11.01;
Phng th nghim cn nghin cu k cc tiliu trn trc khi np n xin cng nhn.
4.3.2. Xem xt ban u/ nh gi s b
Nu PTN c yu cu, VPCNCL c th tinhnh nh gi s b trc khi nh gichnh thc. Ni dung nh gi s b theoyu cu ca PTN v tho thun trc viVPCNCL. Cuc xem xt ny khng bt
buc i vi PTN v c th tin hnh trchoc sau khi np n ng k cng nhn.
4.3.3.
Np n ng k cng nhn
Trc khi np n ng k cng nhn PTNphi m bo hon thnh xy dng vp dng h thng qun l theo chun mccng nhn(ISO/IEC 17025:2005; ISO/IEC15189; AGL 20) t nht l 3 thng (c hs chocc hot ng c thc hin) vh thng qun l c xc nh l c hiu
qu thng qua vic nh gi ni b, xemxt ca lnh o
PTN p ng yu cu nu trong AP 01 Quinh chung v Cng nhn u c th npn ng k cng nhn ti VPCNCL. nng k cng nhn (theo mu AF 11.01)cn c gi cng vi cc ti liu sau:
S tay cht lng;
Phiu hi c in y (AFL01.02);
Regulation of Confidentiality;
Accreditation fees - AGL10;
QuestionnaireAFL 01.02;
Application formAF 11.01;
The laboratory should consider carefully
these documents before submitting an
application
4.3.2.Pre-assessment
BoA will carry out pre-assessment before
official assessment (if laboratory has
required). The content of pre-assessment
bases on laboratory requirement and theagreement between two sides. These
assessments are not forced to the laboratory
and can be carried out before or after
submitting an application.
4.3.3.
Application for accreditation
The laboratory must apply the management
system according to the accreditation criteria
(ISO/IEC 17025:2005; ISO/IEC 15189;
AGL 20)at least 3 months before submit an
application for accreditation (the records
must be fulfilled) and it is certified that these
records are effective through the internal
audits and management reviews
Laboratories meet requirements relating to
the AP 01 General requirement ofaccreditation. The application form (AF11.01) need to submit to BoA these
following documents:
Quality Manual;
Questionnaire (AFL 01.02);
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Php th/ hiu chun ni b(nu c)bao gm bo co tng hp d liuxc nhn gi tr s dng caphng
php; tnh khng m bo o (i
vi phng hiu chun);
Tng hp d liu v bo co xcnhn gi tr s dng ca phng phpi vi cc phng php c thay iso vi phng php tiu chun.
Danh mc ti liu kim sot caPTN;
H s nh gi ni b v xem xt calnh o chu k gn nhtBo co th nghim thnh tho theomu AFL 01.01;Thng k cc ch tiu thnghim/hiu chun ng k cngnhn thc hin t hn 4 ln trong 1nm; vMt s ti liu c lin quan khc (khic yu cu).
Mt t chcc th ng k cng nhn vimt s hiu cho nhiu lnh vc th nghim,nhiu phng th nghim trong mt t chchoc nhiu a im khc nhau. Trongtrng hp ny, VPCNCL s ln k hoch,chng trnh nh gi theo tho thun cth vi PTN theo cch thc c nu chitit trong iu 4.3.4 .
Khi nhn c n ng k cng nhn,VPCNCL s xem xt, nh gi mc y v chnh xc ca cc thng tin.VPCNCL c th yu cu PTN b sungthng tin hoc lm r mt s im no khi cn thit.
Khi thy thng tincung cp y vPTN sn sng cho vic cng nhn,
VPCNCL s thng bo cho PTN v vicchp nhn n ng k cng nhn v vom s nhn n cho PTN.
In-house testing/calibration methods
(if any) including method validation
records; estimation of the
measurement capability (for the
calibration);
Method validation report if lab have
any changed reference
method/standard method
The list of controlled documents ;
The nearest internal audit andmanagement review records ;
The proficiency testing report
according the form AFL 01.01;
Statistics frequency of each
test/calibration applied for
accreditation to do the test less than 4
time/a year; and
Others relevant documents (if
required)
One organization could require application
for accreditation for many scope or
laboratories or for many locations with same
BoA logo. In this case, BoA will make plan,
assessment schedule comply with the
specific requirements of Organization and
this is detail mention in clause 4.3.4.
When received the application for
accreditation, BoA will review the
informations adequacy and accuracy. BoAcan request the laboratory to provide the
amendment information (if necessary).
When the information is enough and the
laboratory is ready for accreditation, BoA
will announce the approval of applicationand give a code for applicant.
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VPCNCL s lp hp ng nh gi viPTN theo qui nh v vi chi ph c tnhtheo Qui nh v chi ph nh gi cngnhn phng th nghim AGL 10
Thi gian t khi tip nhn thng tin caPTN n khi Vn phng ra thng bo nhgi trong vng 30 ngy (ty thuc vo schun b ca PTN).
Nu PTN np n m sau 6 thng PTNcha sn sng cho nh gi ti ch th hs ng k cng nhn khng cn gi tr
Khi np n ng k cng nhn PTN cnlu :
Phm vi cng nhnQui nh r lnh vc th nghim xin cngnhn ph hp vi AGL 09 Phn loilnh vc th nghim.
PTN c th xin cng nhn cho mt hocnhiu lnh vc th nghim nu trong AGL09.
PTN c th xin cng nhn cho mt hocnhiu v tr/c s thnghim.
Ngi c thm quyn kNgi c thm quyn k ngh trong nng k cng nhn l ngi k vo cc boco kt qu th nghim/hiu chun chu
trch nhim v tnh chnh xc ca kt quth nghim/hiu chun.
4.3.4. Ch nh on nh gi v chunb chng trnh nh gi
Ch nh on:Cn c vo nhu cu nhgi mi v k hoch nh gi nh k m
b phn h tr lpk hoch nh gihngthng c d kin on chuyn gia nh gi
BoA will make the assessment contract to
the laboratory according to Procedure
Laboratory accreditation assessment feeregulation AGL 10.
The duration from accepting information of
applicant up to assessment announcement is
about 30 days (based on laboratorypreparation).
If laboratory has applied for accreditation,
over 6 months, laboratory is not ready for
onsite assessment; laboratorys applicant is
not valid.When submit an application, Laboratory
must be pay attention to:
Scope:Define clearly field of testing/calibration to
apply for accreditation in conformity with
the AGL 09 Classification of testing fields
Laboratory can apply the accreditation for
one or more fields of testing in AGL 09
Laboratory can apply the accreditation for
one or more testing places/locations
Approved SignatoriesApproved signatories who mentioned in the
applicant are persons who sign in the
test/calibration result reports and have
responsibility for the accuracy of
test/calibration results in the field of
accreditation.
4.3.4. Assignment of Assessment teamand preparation for assessment schedule
Assignment of Assessment team: Based on
the assessment requirement and regularly
assessment schedule, scheduling personnelwill propose an assessment team for
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trnh Lnh o VPCNCL duyt.
Thnh vin on nh gi cng nhn c
la chn trn c s khng b bt c mtsc p hoc xung t v quyn li kinh t,chnh tr, tnh cm, c nng lc theoAG 02 Yu cu chung i vi Chuyn gianh gi cng nhn v ph hp vi lnhvc c nh gi.
Xem xt ti liuon nh gi tin hnh xem xt tnh y
ca ti liu xin cng nhn tun th theoth tc AP 13 th tc xem xt ti liu
Nu ti liu khng t yu cu th onnh gi phi thng bo cho PTN trongvng 10 ngy sau khi nhn ti liu ca PTN PTN thc hin khc phc theo biu AFL01.05.
Chun b chng trnh:Khi ti liu ca PTN p ng yu cu th Trng on lp chng trnh nh gi chitit v gi ti PTN.
Trng hp t chc ng k nhiu PTN,a im th chng trnh nh gi cn thothun vi PTN sao cho thch hp nht theocc nguyn tc:
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Nu nh gi trong cng khong thigian cho nhiu lnh vc v a im thVPCNCL c th ch nh 1 Trng onnh gi
- nh gi khng cng khong thi gian
th s ch nh mi a imhocPTNmt trng on nh gi
PTN c th ngh thay i chng trnh
nh gi, chuyn gia nh gi khi c l dochnh ng v d nh chuyn gia khng
submitting the approval of BoAsmanagement.
Member of assessment team is a person who
is free from any pressure or conflict ofinterest of finance, politics... ; be capable
followed to the AG 02 Criteria forAssessor and be conformed to the field ofassessment.
Document Review
The assessment team will review the
adequacy of the applicants documentsfollowing AP 13 Document review.
If the applicant documents are not met
requirements, the assessment team will
announce to the laboratory not exceed 10
days when receiving the document by form
AFL 01.05.
Preparation f or assessment schedule:
When laboratory comply with BoA
requirement, Team leader set up the
assessment schedule and send it to
laboratory.
In case, one organization apply for many
laboratories or locations, BoA should
discuss with laboratory to make suitable
assessment schedule basing on principle:
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If assessment could conduct in same time
for all laboratories or locations, BoA
priority to assign one lead assessors.
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If Assessment could not conduct in same
time for all laboratories or locations, BoA
could assign more than one lead assessor
Laboratory can change the schedule,
assessors in the case of having when havingproper reason. For example: the assessor is
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m bo yu cu nh nu trn.
Chng trnh chi tit bao gm:Ni dung nh gi
Phm vi nh gi: lnh vc, v trnh gi bao gm tt c cc v tr caPTN khi PTN c nhiu c s thnghimThi gian, phn cng nhim v chotng chuyn gia nh giCc php th/hiu chun quan st(nu thch hp)nh gi o lng (i vi phng
hiu chun)
S ngy nh gi ti ch s ty thuc vophm vi ng k cng nhn ca PTN.
4.3.5. Thnh lp on nh gi chnhthcSau khi kt qu xem xt ti liu t yu cuv thng nht vi PTN v chng trnhnh gi, chuyn gia nh gi,VPCNCL raquyt nh thnh lp on nh gi chnhthcbao gm trng on v cc chuyngia nh gi. S lng cc chuyn gia nhgi trong on nh gi ph thuc qui m,c cu hot ng ca PTN v phm vi lnhvc th nghim/hiu chun nghim ngk cng nhn.on nh gi c trch nhim chun b miiu kin nh gi theo qui nh ca
VPCNCL
4.3.6. Tin hnh nh giHp khai mc: on nh gi tin hnhcuc hp khaimc ti PTN khng nhli ni dung nh gi (phm vi, chun mc,thi gian nh gi, php th ngh quanst).
PTN c th thu hp hoc xin m rng thmphm vi ng k cng nhn cuc hp
not ensuring to suitable with requirement as
above-mentioned.
The detail schedule included:
Content of assessment
Scope: field of assessment, locationincluding all of laboratory location
when laboratory apply for more than
one location
Time and assignment for member of
assessment team
Test/calibration observed (If
necessary)
Measurement audit (for the calibration
laboratories)
The number of on-site assessment days
depend on the scope of applicant
4.3.5. Assignment of official assessmentteamAfter reviewing the applicant document and
fulfilling the requirements of accreditation
as well as having an agreement on the
assessment schedule between laboratory and
BoA, BoA will make decision to assign the
formal assessment team, including team
leader and assessors. The number of
assessor in the assessment team depends on
the size of laboratory and the fields of
test/calibration apply for accreditation.
Assessment team is responsible for
preparing all the condition for assessment
relating to the assessment process
4.3.6. AssessmentOpening meeting: Assessment team carries
out the opening meeting in laboratory to
confirm the content of assessment (scope,
criteria, timetable, and test to be
witnessed...)
Laboratory can limit or expand the scope ofaccreditation at the opening meeting,
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khai mc nhng khng c m rng lnhvc, v tr PTN th nghim/ hiu chun.Phm vi m rng ph thuc s chp nhnca on CGG ph hp vi kh nng
nh gi ca on.
Thc hin nh gi: Vic nh gi PTNgm 2 hnh thc sau : Thu thp thng tin vnh gi chng kin:
Thu thp thng tin: on nh githu thp thng tin qua phng vn cn
b PTN, xem xt h thng ti liu, h
s, quan st hot ng trong PTN c bng chng khch quan khngnh h thng qun l cht lng caPTN ph hp chun mc cng nhn.
nh gichng kin: Chuyn giak thut, chuyn gia t vn k thuts chng kin cc php th/hiuchun trong phm vi lnh vc ngk cng nhn do cc th nghim vintin hnh (s lng cc php th/hiuchun ngh quan st do onchuyn gia nh gi xc nh v lachn theo nguyn tc qui nh trongAG 22 Hng dn cho chuyn giak thut nh gi PTN m bokt qu nh gi l in hnh chonng lc ng k cng nhn ca
PTN). nh gi chng kin c ththc hin ti PTN hoc hin trngtu thuc phm vi thc hin phpth/hiu chun ca PTN.
on nh gi phi m bo tin nhgi theo chng trnh nh.
Hp kt thc nh gi: Kt qu nh gic cp y trong bo co nh gi
AFL 01.08 v c thng bo vi PTN ticuc hp kt thc nh gi. Bo co nh
however, the field of accreditation, the
location of testing/calibration will be not
allowed. The extension scope depends on
assessment team to comply with assessment
team abilities.
Assessment: The assessment includes 2
stages: Collect information and witness
assessment
Collect in formation:Assessment team
collects information through staff
interview, documents and record
review, the laboratorys activityobservation in order to collect theobjective evidence to confirm that the
quality management system
complying with the accreditation
criteria.
Witness assessment: Technical
assessor, technical expert will witness
the tests covered in the scope of
applicant are carried out by the tester
(the number of test/calibration to be
witnessed will be decided by
assessment team based on AG 22
Guidelines for assessment laboratoryof technical assessors) for ensure thatthe result of assessment is typical for
competence of laboratory. Witness
assessment can be carried out in or out
laboratory depend range to conduct
test/calibration of laboratory.
Assessment team must ensure the
assessment progress to follow the agreement
schedule.
Closing meeting: The result of assessment is
shown in the assessment report AFL 01.08
and is announced to laboratory at the closingmeeting. Assessment report proposes BoA
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gi ngh ln VPCNCL mt trong 3 hnhthc sau:
Khng ngh cng nhn PTN; ngh cng nhn vi iu kin c
nh gi b sung (follow up) tiPTN;
ngh cng nhn; ngh cngnhn sau khi khc phc cc iukhng ph hp.
Bo co nh gi phi baogm: nhn xtchung, nhng im khng ph hp vkhuyn ngh c pht hin trong qu trnh
nh gi, ngh ln VPCNCL gm: phmvi ngh cng nhn bao gm s lngphp th/hiu chun ngh, lnh vc,phm vi, ngi c thm quyn k.
Cc im khng ph hp c phn loithnh loinng (1) hoc loinh (2) v yucu PTN thc hin hnh ng khc phc.
Cc im khuyn ngh khng yu cu btbuc PTN phi c hnh ng khc phc.
PTN phi thc hin hnh ng khc phcv gi km bng chng cho VPCNCLtrong thi hn tho thun vi on chuyngia nh gi, ti a khng qu 3 thng kt ngy nh gi cng nhni vi trnghp nh gi ln u. Trng hp nh gili v nh gi gim st, nh gi m rng
thi hn thc hin hnh ng khc phc tia khng qu 2 thng.
Sau thi hn ti a qui nh thc hinkhc phc nu trnnu PTN khng gi hs hnh ng khc phc ti VPCNCL thh s qu trnh nh gi khng cn hiulc ngh cng nhn.Trng hp PTN phi nh gi b sung th
thi gian nh gi b sung ti PTN ctho thun vi on CGG nhng cng
one of three mode:
Not suggest to accredit;
Suggest to accredit on condition that
conduct a follow up assessment inlaboratory;
Suggest accrediting; suggest
accrediting after the corrective action
taken of nonconformity.
Assessment report has to include:
conclusion, non-conformities and
observations are found in the assessment
process that proposed BoA includes: thenumber of testing/calibration, scope, field of
testing/calibration, approved signatories.
Non-conformities are classified: the major
(1) and minor (2) non-conformity.
Laboratory must carry out the corrective
action.
These observations are not required to take
corrective action.
Laboratory must carry out corrective action
attached with the evidence basing on the
agreement with assessment team but not
exceed 3 months since the assessment in
case of the initial assessment. In the case of
reassessment, surveillance, extend
assessment, the time for corrective action
bases on the requirements not exceed 2
months.
After time for corrective action taken as
above, if laboratory doesnt send correctiveaction reports to BoA, the assessment report
will not have validity for accreditation.
In case of needing to have followed up
assessment, laboratory agreement with
assessment team for schedule of follows upassessment but not exceeds 3 months.
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khng qu 3 thng k t ngy nh gi.
4.3.7. Thm xt, ra quyt nh Cngnhn
Sau khi thm xt hnh ng khc phc tyu cu on CGG tp hp ton b h snh gi, lp ngh cng nhn v chuynh s ln Ban thm xt.
Trong qu trnh thm xt, cc thnh vinBan thm xt c th yu cu on nh gicng nhn gii thch hoc cung cp thmthng tin lm r vn no .Thnh vin Ban thm xt c quyn t chi ngh cng nhn nu xt thy qu trnhnh gi cng nhn khng tun th ngcc qui nh chung v cng nhn.
Cn c theo ngh ca Ban thm xt vh s qu trnh nh gi cng nhn, Gimc Vn phng cng nhn s ra quyt nhcng nhn.
Thi gian thm xt, ra quyt nh cngnhn khng qu 15 ngy lm vic.
Trng hp t chc ng k nhiu aim hoc nhiu PTN th PTN hoc aim no hon thnh h s trc s nhnc quyt nh cng nhn trc v m
bo ton b cc v tr v cc PTN u ccng s hiu
H s cng nhn gi PTN bao gm: quytnh cng nhn km ph lc cng nhnbaogm phm vi c cng nhn, ngi cthm quyn k v cc iu kin c thkhc, chng ch cng nhn, du VILAS cm s ring ca PTN.
4.3.8. Gim st sau cng nhn
Trong thi gian hiu lc cng nhn, nhk 12 thng, VPCNCL tin hnh nh gi
4.3.7. Review, accreditation decision
After reviewing and closing all thecorrective actions, the team leader will
propose all the records of assessment to
Review Panel
In the review process, member of Review
Panel can require the assessment team to
clarify more the result of assessment and
other concerned matters.
Member of Review Panel has right to refuse
the accreditation result if the accreditation
assessment process is not followed to the
accreditation requirement
Based on the proposal of the Review Panel
and the assessment records, Director of BoA
will make the decision on accreditation.
Duration for record review and accreditationdecision is not exceeding 15 working days.
In case, the organization apply for many
locations or laboratories if any laboratory or
location have completed assessment record
then it will be received decision and still
ensure that all laboratories or locations have
same VILAS code.
Accreditation records will be sent to
laboratory including: decision on
accreditation with appendix included: scope
of accreditation, approved signatories and
others specific conditions, certificate of
accreditation, and VILAS logo with the
laboratorys code.
4.3.8. SurveillanceBoA conducts periodically surveillance
assessment at the accredited organizations
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gim st PTN m bo rng PTN ccng nhn vn duy tr s ph hp vichun mc cng nhn v cc qui nh caVPCNCL.
Trc cuc nh gi gim st PTN phinp h s theo di chng trnh thnghim thnh tho/so snh lin phngtrong nm theo mu AFL 01.01 n Vn
phng Cng nhn Cht lng.
VP CNCL cng c th tin hnh nh git xut trong cc trng hp sau: nh gi khi c s thay i ca t
chc c cng nhn m thay i c nh hng ti nng lc hot ngca t chc trong phm vi c cngnhn;
nh gi t xut (do khiu ni, doyu cu ca c quan qun l, do yucu ca cc t chc Quc t v cngnhn m VPCNCL l thnh vin);
nh gi o lng i vi cc phnghiu chun.
Trng hp nh gi gim st hoc txut nu on CGG pht hin nhng iukhng ph hp nghim trng, nh hngti cht lng, khch quan, trung thc,mc tin cy trong phm vi cng nhn thon CGG c th ngh nh ch cngnhnPTN hoc nh ch phm vi c th.
Nhng iu khng ph hp pht hin trongqu trnh nh gi gim st phi c PTNkhc phc ngay v thi hn hon thnhc tha thun vi on CGG nhngkhng qu 2 thng k t ngy tin hnhnh gi gim st.
Nu qu 2 thng m PTN khng thc hinxong hnh ng khc phccc iu khng
ph hp, VPCNCL s ra thng bo tmthi nh ch hiu lc cng nhn PTN v
khong thi gian tm thi nh ch hiu lccng nhn t nht l 6 thng. Sau thi gian
once a year in order to ensure that the
laboratory always maintain in conformity
with accreditation standard and BoA
regulation.
Before surveillance, the laboratory mustsend to BoA the PT list in this year
following the form AFL 01.01.
BoA can conduct unforeseen assessment in
case of:
Organization changes that effect to
capabilities of accredited scope oflaboratory;
Unforeseen assessment due to
(complaints, authorized organization
and international organization
requirement that BoA is a member);
Measurement audit for calibration
laboratory.
If assessment team found nonconformity
during surveillance or unforeseen
assessment that critical effect to
tests/medical/calibration result, quality of
tests/medical/calibration, objective, honest
in accreditation scope, assessment team
could suggest to BoA temporary suspension
for laboratory
Non-conformities of surveillance must be
corrected immediately and time of closing
NC need to agree with assessment team but
not exceed 2 months since assessment.
After 2 months, if laboratory has not
finished the corrective action of all
nonconformities, BoA will give
announcement for temporary suspension.
The suspension period is at least 6 months.
After suspension, if laboratory does not
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nh ch nu PTN khng cung cp choVPCNCL bng chng v hnh ng khc
phc, VPCNCL s quyt nh hy b hiulc cng nhn.
n thi hn nh gi gim st, v l dochnh ng, PTN phi gi vn bn nghhon lch gim st. Thi gian hon ti akhng qu 2thng.
Trng hp qu 2 thng m PTN vnkhng th b tr tin hnh nh gi gimst hoc ht thi hn tm thi nh ch(trng hp PTN khng thc hin trong
vng 2 thng hnh ng khc phc saucucnh gi gim st) th VPCNCL s raquyt nh hy b hiu lc cng nhn.Trong mt s trng hp c th, gim cVPCNCL quyt nh.
4.3.9. M rng phm vi cng nhnKhi PTN c nhu cu m rng phm vicng nhn nh m rng php th/hiuchun, thm quyn k, lnh vc, v tr, PTNlm nng kcng nhn theo mu giti VP CNCL ngh nh gi m rng.
VPCNCL s xem xt h s v b tr nhgi m rng ti PTN. Qu trnh nh gim rng tng t nh nh gi ban u ivi phm vi ng k m rng
Trng hp m rng thm quyn k, cp
nht mi phng php, m rng thmphm vi phng php th/hiu chun cng nhn VPCNCL c th xem xt quyt nh da trn h s nng lc caPTN.
4.3.10.Thu hp phm vicng nhnPTN c th ch ng gi cng vn thng
bo ti BoA ngh thu hp phm vi
c cng nhn. BoA sra quyt nh thuhp hoc thu hi quyt nh cng nhn tu
provide BoA the evidence of taken
corrective actions, BoA will decide to
withdraw the laboratorys validity ofaccreditation.
Laboratory can change the time ofsurveillance due to the adequate reason.
Laboratory must send a formal writing to
BoA for the surveillance delay. Delay period
is not exceeded2months.
If over 2 months, laboratory could not
arrange the surveillance or over period of
suspend temporary (in case laboratory has
not finished the corrective action that found
during the surveillance visit) that BoA willwithdraw the validity of accreditation. In
special case, BoA director will make the
final decision.
4.3.9. Extend scopeWhen laboratory needs to expend the
accreditation scope such as test/calibration,
field of accreditation, signatories, locationlaboratory should apply the accreditation
application to BoA for expanding the scope.
BoA will review record and conduct an
extend assessment on laboratory. Procedure
for extend scope same as initial assessment.
In case extend for signatories, update
methods, extend scope (range, LOD,
CMC)of accredited test/calibration, BoAcould review and decide base on capabilities
of laboratory record.
4.3.10.Reduce accreditation scopePTN could initiative send a letter to BoA for
reduction of accredited scope. BoA will
review and send to laboratory reduce scopeor withdraw accreditation decision base on
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vo phm vi ngh ca PTN.
BoA s ch ng thu hp phm vi cngnhn ca PTN trong trng hp thng qua
nh gi gim st, nh gi t xut, ktqu tham gia PT ca PTN khng p ngyu cu duy tr cng nhn.
4.3.11.nh gi liKhi ht hn hiu lc cng nhn (3 nm)nu PTN mun tip tc duy tr cng nhnth PTN np n ng k cng nhn li choVPCNCL. Thi gian np n v tin hnh
nh gi cng nhn li l 2 thng trc khiht hiu lc cng nhn.
Trng hp sau khi ht hn hiu lc cngnhn m PTN khng np n ng k cngnhn li th sau 3 thng Vn phng CNCLs thng bo cho cc bn c lin quan vcng b trn website ca VP CNCL v vicht hiu lc cng nhn ca PTN.
Vic nh gi cng nhn li c tin hnhnh nh gi ln u. H s ng k cngnhn khng cn np phiu hi. PTN khngcn np cc ti liu m PTN khng c thayi so vi ln nh gi u. Nu c ccthng tin thay i th Phng th nghim cncp nht thng tin thay i vo mu phlc D.
Nhng iu khng ph hp pht hin trongqu trnh nh gi li/nh gi m rng
phi c PTN khc phc ngay v thi hnhon thnh c tha thun vi onCGG nhng khng qu 2 thng k tngy tin hnh nh gi.
Sau 2 thng nu PTN khng gi h s hnh
ng khc phc ti VPCNCL th h s qutrnh nh gi khng cn hiu lc
suggest of laboratory.
BoA couldinitiative reduce accredited scope
base on surveillance, unforeseen assessment,
laboratory PT results are not satisfy ofaccreditation requirement.
4.3.11.ReassessmentWhen the accreditation expires (3 years), if
laboratory wish to maintain the accreditation
validation, laboratory shall send the
applicant for accreditation to BoA.
Laboratory has to submit application for re-assessment during 2 months before the
validity of accreditation comes to an end.
In case the accreditation expires, after 3
months, if laboratory doesnt submit anapplication, the suspension shall be
informed by the BoA to the related bodies
and posted to Boaswebsite.
The accreditation reassessment shall be
carried out as initial assessment. Lab
Application record dont need to sendquestionnaire. Laboratory doesnt need tosend any document that has not any change
with last assessment. If laboratory have any
change that laboratory shall fill in form
annex D
Non-conformities of reassessment/ extend
assessment must be corrected immediately
and the finishing time will be agreed by
assessment team but not exceed 2 months
since the assessment.
After 2 months, if laboratory could not send
the corrective action records to BoA, theassessment records will no longer validate.
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ngh cng nhn.
4.4. Thi hn hiu lc cng nhn
Trng hp nh gi ln u: thi hnhiu lc cng nhn l 3 nm tnh t ngyk quyt nh cng nhn.Ngy cng nhnln u cng l ngy k quyt nh.
V d: ngy k quyt nh cng nhn l3/4/2007 th thi hn hiu lc cng nhn l3/4/2007 n 3/4/2010v ngy cng nhnln u l 3/4/2007
Trng hp nh gi m rng: thi hnhiu lc ca quyt nh cng nhn m rngs trng vi thi hn hiu lc cng nhnca quyt nh cng nhn ban u hoccng nhn li gn nht.V d: ngy k quyt nh cng nhn lnu l 3/4/2007 th thi hn hiu lc cngnhn l 3/4/2007 n 3/4/2010. Ngy kquyt nh m rng l 5/7/2008 th thihn hiu lc cng nhn ca quyt nhcng nhn m rng l 5/7/2008 n3/4/2010
Trng hp nh gi li: thi hn hiulc ca quyt nh cng nhn li c chialm 2 trng hp Trng hp PTN thc hin nh gi
li ng thi hn qui nh caVPCNCL tnh hiu lc cng nhn l
3 nm nhng ly mc l ngy cngnhn ln u
V d: ngy k quyt nh cng nhn lnu l 5/7/2005 th thi hn hiu lc cngnhn l 5/7/2005 n 5/7/2008. Ngy kquyt nh li l bt c ngy no t5/5/2008 n 5/10/2008 th thi hn hiulc cng nhn ca quyt nh cng nhnli l t ngy k quyt nh n 5/7/2011
v ngy cng nhn ln u l 5/7/2005 Trng hp PTN thc hin nh gi
4.4. Accreditation validity
The first assessment for accreditation: theaccreditation validity period is 3 years from
the date to grant the accreditation. The first
accreditation is the date of accreditation
decision
For example: the date to grand the
accreditation is 3/4/2007 so that validity
period from 3/4/2007 to 3/4/2010 and the
first accreditation is 3/4/2007
The extend assessment for accreditation:
the accreditation validity period is the same
with the nearness accreditation decision of
the first accreditation or re-accreditation.
For example: the date to grand the first
accreditation is 3/4/2007 so that validity
period from 3/4/2007 to 3/4/2010. The date
to grant the accreditation extend is 5/7/2008
so validity period of the accreditation extend
from 5/7/2008 to 3/4/2010.
Re assessment: the accreditation validityperiod has been divided into two situations:
Laboratory conducts re-assessment on
time with BoA requirements that
accreditation validity period is 3 years
by calculation as the same date with
the first accreditation.
For example: the first accreditation is
5/7/2005 that the accreditation validity
period from 5/7/2005 to 5/7/2008. The date
to grant re-accreditation is any date from
5/5/2008 to 5/10/2008 that the accreditation
validity period from the date to grant
reaccreditations to 5/7/2011 and the first
accreditation is 5/7/2005. Laboratory conducts reassessment
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li khng theo thi hn qui nh caVPCNCL th thi hn hiu lc cngnhn l 3 nm k t ngy k quytnh cng nhn li v ngy cng
nhn ln u l ngy k quyt nhcng nhn.
V d: ngy k quyt nh cng nhn lnu l 5/7/2005 th thi hn hiu lc cngnhn l 5/7/2005 n 5/7/2008. Ngy kquyt nh li l bt c ngy no t sau5/10/2008 th thi hn hiu lc cng nhnca quyt nh cng nhn li l 3 nm kt ngy k quyt nh v ngy cng nhn
ln u cng l ngy k quyt nh nh kquyt nh ngy 8/11/2008 th thi hnhiu lc l 8/11/2008 n 8/11/1010 vngy cng nhn ln u l 8/11/2008.
4.5. Phn nn, yu cu xem xt li
Cc t chc c cng nhn; cc t chcng k cng nhn; cc t chc v c nhns dng dch v ca cc t chc c cngnhn hoc xin cng nhn; cc c quan qunl v cc c nhn c quan tm u cquyn phn nn v chnh sch, th tc, ccquy nh v cc hot ng c th ca cquan cng nhn. PTN c cng nhn hocang ng k cng nhn c quyn yu cuxem xt licc kt lun ca on nh gi,yu cu xem xt li cc quyt nh ca c
quan cng nhn.Tt c cc yu cu xem xt li cVPCNCL gii quyt theo Th tc giiquyt yu cu xem xt li AP 03.
Cc phn nn c gii quyt theo Thtc gii quyt phn nn AP 02.
4.6.
Chnh sch v s dng dch v hiuchun thit b
which is not suitable with BoA
requirements that accreditation
validity period is 3 years from the date
to grant reaccreditations and the first
accreditation is the date to grant re-accreditation.
For example: the first accreditation is
5/7/2005 that the accreditation validity
period from 5/7/2005 to 5/7/2008. The date
to grant re-accreditation is any date from
5/10/2008 that the accreditation validity
period is 3 years from the date to grant
reaccreditations and the first accreditation
is the date to grant reaccreditations; thedate to grant reaccreditations is 8/11/2008
that the accreditation validity period from
8/11/2008 to 8/11/1010 and the first
accreditation is 8/11/2008.
4.5. Complaints, Appeals
All parties includes: accredited bodies,
applicant, bodies who use services of
accredited CAB, management bodies and
individual... have right to complaint against
policy, procedures, regulations or activities
of BoA, activities of applicant CAB or
accredited CAB. Applicant CAB or
accredited CAB have right to appeal the
conclusion of assessment team or decision
of BoA.
The appeals against a decision of BoA that
is directly related to their accreditation status
will be preceded in accordance with
procedure The Appeal - AP 03.
The complaints are related to procedure
The ComplaintsAP 02.
4.6.
Policy of equipment calibrationservices
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cp trong APL 02
4.7. Chnh sch v th nghim thnhtho/ so snh lin phng
cp trong APL 03
Vi cc PTN c cng nhn, nu kt quthc hin chng trnh TNTT/SSLP nmngoi gii hn cho php v khng c hnhng khc phc ph hp th Gim cVPCNCL s quyt nh thnh lp onnh gi t xut xem xt cc hot ng
c cng nhn v c th a ra ccquyt nh nh ch hoc hu b hiu lccng nhn ca PTN .Cc PTN tham gia chng trnhTNTT/SSLP phi c ngha v thc hiny cc yu cu ca chng trnh.Cc PTN c cng nhn phi c trchnhim v ngha v tham gia cc chngtrnh TNTT/SSLP c lin quan n lnhvc c cng nhn do VILAS lm umi hoc t chc trng hp PTN khngtham gia TNTT/SSLP th PTN c th bnh ch hoc hu b hiu lc cng nhnty thuc h s qu trnh tham giaTNTT/SSLP.
PTN phi c chnh sch, k hoch, nidung c th i vi hot ng TNTT/SSLPv lp h s y v kt qu hot ngny thng bo cho VPCNCL.Nu cc PTN
khng tham gia cc chng trnhTNTT/SSLP
4.8. Cc biu mu:
AF11.01Mu n ng k cngnhn
AFL 01.01 Phiu theo di PT
AFL 01.02 Phiu hi PTN
AFL 01.03 Yu cu xem xt ban u
Mention in APL 02
4.7. Policy of Inter-laboratorycomparison/Proficiency testing
programmersMention in APL 02
If the results of Proficiency testing programs
are exceed the limitation and without the
suitable corrective action, Directory of BoA
will assign an unforeseen assessment team
to check the accredited activities and decide
suspension or withdrawal accreditation of
that laboratory.
Laboratory is responsible for meeting all
requirements of proficiency testing
programs.
Accredited laboratory has right and
responsibilities for joining the relevant fields
of Inter-laboratory comparison/Proficiency
testing program which are organized by
VILAS, if laboratory has been not attended
the PT program, the laboratory could be
suspended or withdraws the accreditation
validity depend on PT record of laboratory.
Laboratory should have a policy, procedure,
record and announcement to BoA.
Regarding to the Inter-laboratory
comparison/Proficiency testing program.
4.8. Forms
AFL 01.01 Application form
AFL 01.01 PT list
AFL 01.02 Questionnaire for laboratory
AFL 01.03 Initial review requirement
AFL 01.04 Initial review report
AFL 01.05 Document review report
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AFL 01.04 Bo co xem xt ban u
AFL 01.05 Bo co xem xt ti liu
AFL 01.06 Bo co quan st k nng
AFL 01.07 Bo co nhng pht hinAFL 01.08 Bo co nh gi
AFL 01.09Danh mc php th ccng nhn
AFL 01.10Danh mc php hiuchun c cng nhn
AFLM 01.01 Phieu hoi
Ph lc GPh lc ca n ng kcng nhn cho PXN
AFLM 01.02 Bo co Pht hin
AFLM 01.03
Bo co quan st k nngdnh cho chuyn gia kthut/lnh vc: Ha sinh-Huyet hoc-Min dch
AFLM 01.04
Bo co quan st k nngdnh cho chuyn gia kthut/lnh vc: Vi sinh
AFLM 01.05 Bo co nh gi
AFLM 01.06Danh mc ch tiu xtnghim c cng nhn
AFL 01.06Witnessing the tests/calibration
report
AFL 01.07 Finding report
AFL 01.08 Assessment report
AFL 01.09 Accredited tests
AFL 01.10 Accredited calibrations
AFLM 01.01 Questionnaire for laboratory
Appendix G Appendix of Application form
AFLM 01.02 Finding report
AFLM 01.03
Medical Technical Assessor
Assessment
checklist/Discipline:
Chemical/Hematology/Immuno
logy
AFLM 01.04
Medical Technical Assessor
Assessment
checklist/Discipline:
Microbiology
AFLM 01.05 Assessment report
AFLM 01.06 Accredited Medical Tests