A working model for collaboration between HEIs from ... · A working model for collaboration...
Transcript of A working model for collaboration between HEIs from ... · A working model for collaboration...
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A working model for collaborationbetween HEIs from diverse contexts
across the PacificTea Tepora A Wright
Director Academic Quality UnitNational University of Samoa
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Higher Education Pacific Quality Project
3 supporting organisations
4 benchmarking partners
9 months (May 2016-Jan 2017)
3 KPIs, 11 Performance Measures
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Project FocusProcesses that Support:
•Teacher quality•Reward & Recognition of Teacher Quality•Programme quality•Student Voice
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Project Methodology in Phases• Phase 1: Establishment of benchmarking protocol
• Online meetings & informal discussions, Obtain executive endorsement, Signing of project agreement
• Phase 2: Self-Review• Review against KPIs & Measures, Data collection, Data collation through online Portal
(peerreviewportal.com)
• Phase 3: Self-Improvement Activity• Targeted improvement identified during Self-Review
• Phase 4: Peer Review Workshop• Sharing of findings, experiences and lessons learnt
• Final Phase: Final Report
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An Experience in DiversityCase Study: National University of Samoa
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MIT USP NUS WAIKATO
COUNTRY NZ 12 incl. Samoa,Fiji, Tonga, Kiribati,
Vanuatu
SAMOA NZ
YEAR ESTABLISHED 1970 1968 1987 1964
STUDENT & STAFFPOPULATION
15,619 Students
731 Staff
29,740 students
1,620 staff
3,500 students
377 Staff
12,016 students
1,498 staff (fulltime)
LEVEL OFPROGRAMMES
OFFERED
PathwaysUndergraduatePostgraduate
PathwaysUndergraduatePostgraduate
PathwaysUndergraduatePostgraduate
PathwaysUndergraduatePostgraduate
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Phase 1 Experience(Why International Benchmarking???)
Measure how wecompare/ Pinpoint focusfor improvement/ Createenvironment for change/
Not ready/ We’ll look‘bad’/ Too costly/ Wedon’t understand the
process
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Phase 2 Experience
• Structured approach• Roundtable sessions• Chose ‘more innovative’
staff• Involvement of DVC
Academic & Research
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1
‘like filling an empty container’
2
‘Variable… depending onresources’
3
‘if it’s done like where I got myPhD’
4
‘it’s in the taste’
Phase 3 Experience (SelfImprovement Activity -Develop a framework forcourse quality)
Introductory Exercise:I asked staff: Draw a simplesketch to describe coursequality at the NUS. They werethen asked to explain theirsketches.
Result: Diverseconceptualisations
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Phase 4 Experience (Peer ReviewWorkshop)• Sharing of findings and experiences• Very common to hear “that’s a really good
idea, it might work for us”• Collaborative and supportive• Appreciated differences as well as
similarities
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Project Outcome
• Documented international external referencinginitiative
• Enhanced capacity of participants to undertakebenchmarking for quality enhancement
• Institutional Recommendations forimprovement
• General Recommendations• Model for HEI collaboration on quality initiatives in
the Pacific
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The Proposed Model
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Acknowledgements• University of Waikato• Manukau Institute of Technology• University of the South Pacific• National University of Samoa• University of Tasmania• Online Peer Solutions• Ako Aotearoa• Academic Quality Agency for NZ
Universities