A PROJECT REPORT ON TO UNDERSTAND THE CONSUMPTION OF THE MCDONALDS FOOD AMONG THE YOUTH
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Transcript of A PROJECT REPORT ON TO UNDERSTAND THE CONSUMPTION OF THE MCDONALDS FOOD AMONG THE YOUTH
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NAGINDAS KHANDWALA COLLEGE OF MANAGEMENT
A PROJECT REPORT ON
TO UNDERSTAND THE CONSUMPTION OF THE
MCDONALDS FOOD AMONG THE YOUTH
SUBMITTED BY
AKASH MADHANI
Roll no. 320
Submitted to
Prof. Mona Bhatia
Section: Bachelor of Management Studies
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Acknowledgement
We would specially like to thank Prof. MONA BHATIA for giving
us this wonderful opportunity to work on project like this
This presentation would not be possible without the efforts, support
and the initiative of the group members. This research would not be
possible without the efforts, support and the initiative of all the interviewedmembers.
We would like to Thank all of them who made this research
possible..
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Table of Content
Sr.No Contents
1. Introduction
2. Research Methodology
3. Analysis and Interpretation
4. Conclusion
5. Recommedaion
6. Questionnaire
7. Bibliography
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1.Introduction
McDonalds InternationalMcDonald's is the leading global foodservice retailer. Currently 1.7 million people in 119 countries work for
Brand McDonalds. We serve 64 million customers each day around the world. More than 80 percent of
McDonald's 33,000 restaurants worldwide are independently owned and operated McDonalds operations
have steadily grown in the U.S., Europe, the Middle East, Asia-Pacific, Africa, Canada, and Latin America.
In the midst of global economic concerns, McDonalds has maintained a firm grasp on the industry because
our core strategy remains unchanged we continue to invest in our people and our Brand.
For more than 50 years, we have provided quality food, valued jobs, and meaningful charitable support to
the communities we serve.
And people everywhere have responded by making McDonalds the number-one foodservice retailer in the
world.
McDonalds IndiaThe McDonalds restaurants in Indiais much that is consistent with other McDonalds restaurants around the
world, such as the quality of the food and the attention to service. The dedication to local cultures is not newfor McDonalds. For the past 50 years, McDonalds has opened restaurants in more than 120 distinctly
different countries and cultures. With guidance from its local partners, McDonalds is ab le to adapt- where
necessary-its menu and restaurant operations to complement existing eating-out options. McDonalds local
owners understand what their customers want perhaps more importantly, what is acceptable within local
customs and values. There is much, too, that is very different- such as the first beef-less and pork-less menu
in the world and special product formulations to cater to Indian culture and palate. Vikram Bakshi, the joint
venture partner for McDonalds India, says We know the Indian culture, because we were born in it,
inherited its richness, and respect it greatly. It is the respect for this culture and the sentiments of many
of our customers, that we do not serve any beef and pork items in our restaurants. McDonalds
commitment to its Indian customers is evident even in development of special sauces that use local spices and
chillies. The mayonnaise and all other sauces are egg-less. In India, vegetarianism is in many cases morethan a lifestyle choice. Many people are vegetarians due to religious reasons, and in some cases even the
vegetarian product that has come into contact with a non-vegetarian product is unacceptable. Hence,
McDonalds India has also changed its operations to address the special requirements of our vegetarian
customers by having processes that ensure that a physical separation of veg and non-veg products is
maintained right from farm to the customer. Vegetable products are prepared separately, using dedicated
equipment and utensils. Also in India, McDonalds uses only vegetable oil as a medium for cooking..
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2.Research Methodology
Statement of the project
To understand the consumption of the McDonalds food among the youth.
Formulating the research problem
Unit of analysis-Youth
Characteristic of interest-Brand McDonalds in the minds of youth.
Environmental conditions-Increase in consumption of McDonalds food
among the youth
Objectives
To understand the brand mcdonalds among youth. To understand the factor affecting customer satisfaction. To understand consumption pattern of McDonald food. To understand the factors that motivates youth to visit McDonalds.
Extensive literature survey
Sources of data: The project is based on primary as well as secondary data
Books
Grinding it Out: The Making of McDonalds by Ray A. Kroc, Ray A. Kroc 1977.
McDonalds: Behind the Golden Arches by John F. Love John F. Love 1995.
Internet
It is a secondary source of data.
http://www.aboutmcdonalds.com
http://www.mcdonaldsindia.net
Survey
It is a primary source of data. The survey has been conducted on 100
people constituting of the youth to know their view point.
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Preparing the research design
Every project requires an action plan and a method for conducting the research.
The findings from this research are considered to be Conclusive. Further it
becomes a Descriptive Research design as it describe the consumption of
mcdonalds food amongs the youth in India. It is more formal and well structured.
Determining sample design
Sample type-Non Probability sampling
Sample size- 100 people
Sample Area- Borivli to Andheri
Collecting the Data
Survey methods used for the research are as follows:
Questionnaire is one of the methods of Survey in which 100 individuals we
interviewed the youth from colleges.
Personal Interview is the method used. As this topic is on hype some of thestudents were personally interviewed to know their view point.
Execution of the project
This project should be implemented in a systematic manner and on time.
The project should be implemented in a span of 6 months from now, i.e. June 2012
Analysis of Data& Interpretation
After the very task of collecting the data, now it is required to analyze the data from
every aspect. It was essential to present the relevant data in the correct form. Usage
of current information and graph is made in the project so to make it easier and
appropriate to understand.
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3.Analysis and Interpretation
Q1.Have you visited McDonald? Yes
No
Amongst the 100 student interviewed. 98 student have visited mcdonalds. Only 2 student have not
visited, resons given were they were jain and dont eat outside
98%
No
2%
Have you visited McDonald?
Yes
No
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Q2. How often do you visit at McDonald?
Once a year
Once a month Once a week
Every day
7 student told they visit mcdonalds once a year
67 student told they visit once a month
22 visited once a week Only 4 student visited mcdonalds every day
Once a Year, 7
Once a month,
67
Once a week,22
Every Day, 4
How often do you visit at McDonald?
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Q.3 Would you say that McDonalds is healthy?
Yes
No Cant say
28 student says mcdonalds is healthy
39 student told its not healthy
33 student told, they dont know
yes
28%
no
39%
can't say
33%
Would you say that McDonalds is healthy?
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Q.4 In a month, how much you roughly spend on there?
>100
100-500
500>
27 student spent around Rs.100 or less for macdonalds food
57 student spent around Rs.100-500 for macdonalds food
16 student spent around Rs.500 and more for macdonalds food
>100
27%
100-500
57%
500>
16%
In a month, how much you roughly spend on
there?
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Q.5 What time of the day do you prefer to eat there?
Breakfast
Lunch
Dinner
Snack
Any time when hungry
Desert
4 student told they have mcdonalds food during breakfast
20 student told they have mcdonalds food during lunch
12 student told they have mcdonalds food during dinner0 student told they have mcdonalds food during dessert
29 student told they have mcdonalds food during snack
52 student told they have mcdonalds food during any time when hungry
Breakfast
3%
Lunch
17%
Dinner10%
Dessert
0%
Snack
25%
Any time when
hungry
45%
What time of the day do you prefer to eat there?
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Q.6 Which is your favorite food at McDonalds?
Hamburger
Cheese burger
Freach fries
Other
82 student told they prefer hamburger i.e macaloo tiki, mac salad
25 student told they prefer cheese burger
31 student told they prefer having french fries
11 student told they prefer other thing like coke float, mcpuff
Hamburger
55%Cheeseburger
17%
French fries
21%
other
7%
Which is your favorite food at mcdonald?
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Q.7 which fast food join you prefer except mcdonal?
Subway
Dominos
Jumbo king
Other
32 student told prefer subway
49 student told prefer Dominos
32 student told prefer subway
6 student told prefer other like pizza hut, or joint that provide jain food
Subway
29%
Dominos
44%
Jumbo king
22%
Other
5%
Which fast food joint you prefer except
McDonald?
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Q.8 why do you eat at mcdonlds?
Taste
Cheap
Convienient
Other
64 student told they eat at mcdonld because it taste good
34 student told they eat at mcdonld because its cheap
12 student told they eat at mcdonld because its convienient
2 student told they eat at mcdonld for other reason
Tastes food
57%
Cheap
30%
Conveinient
11%
Other
2%
Why do you eat at McDonalds?
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Q.9 which area do u think needs the most improvement?
More space
Home delivery
Low space
No suggestion
45 student told they want more space
21 student told they want home delievery
17 student told they want low price
19 student told they had no suggestion
Most space
44%
Home delivery
20%
Low price
17%
No suggestion
19%
Which area do you think needs the most
improvement?
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Q.10 What are Unique Selling Proposition of the Mcdonalds?
Food
Quick service
Location
Price
11 student told food is the unique Selling preposition of mcdonalds
72 student told quick service is the unique Selling preposition of mcdonalds
28 student told location is the unique Selling preposition of mcdonalds
7 student told price is the unique Selling preposition of mcdonalds
Food
9%
Quick service
61%
Location
24%
Price
6%
What are Unique Selling Proposition of the
McDonalds?
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Q.11 Are you satisfied by the current product line or the menu at mcdonalds?
Yes
No
59 student told they are happy with product lineRest 41 student some more food product
Yes
59%
No
41%
Are you satisfied by the current product line
or the Menu at McDonalds?
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Q.12What do you think of the product prices?
Consumer friemdly
Average
Highly expensive
44 student told prices are consumer friendly
48 student told its average
While rest 8 student told its expensive
consumer friendly
44%
average
48%
highly expensive
8%
What do you think of the product price?
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Q.13Which type of food you prefer on McDonalds?
Single food
Combo food
58 student told they have combo pack
While rest 42 have single food
Single food
42%
Combo pack58%
13) Which type of food you prefer on
McDonalds?
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4.Conclusion
Mcdonalds is among the favourite fast food joint for the youth.
Normally students visit once a month at mcdonalds.
Student prefer normally to have snacks or any time whn hungry to have mcdonalds food.
Student dont know whether mcdonalds food is healthy or nor, but prefer it because of its
taste.
Youth normally spend around 100 to 500rs per month on mcdonalds food.
Youth prefer mcdonalds food because it taste good, followed by conveinient and low price.
5.Recommendation Mcdonalds should increase product line
Its should produce jain food as india has a large jain population
More combo meals should be introduce as Indian youth prefer having combo meals
Its should come up with dessert and breakfast food
Its should also come up with food that helps Indian youth to fill their stomach
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6.Questionnaire
Name: Age:
Profession:
1) Have you visited McDonalds?
a) Yes b) No
2) How often do you visit at McDonalds?
a) Year
b)
Once a month
c) Once a week
d)
Every day
3) Would you say that McDonalds is healthy?
a) Yes
b) No
c) Not sure
4) In a month, how much would you roughly spend there?
a) >100
b)
100-500
c) 500>
5) What time of the day do you prefer to eat there?
a) Breakfast
b) Lunch
c) Dinner
d) Dessert
e) Snack
f) Any time when
hungry
6) Which is your favorite food at McDonalds?
a) Hamburger
b) Cheeseburger
c) French fries
d) other
7) Which fast food joint do you prefer except McDonalds?
a)
Subway b)
Dominos
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c) Jumbo king d) other
8) Why do you eat at McDonalds?
a) tastes good
b) cheap
c) Convenient
d) other
9) Which area do you think needs the most improvement
a) More space
b) Home delivery
c) Low price
d) No suggestion
10) What are Unique Selling Proposition of McDonalds?
a)
Foodb) Quick service
c)
Locationd) Price
11) Are you satisfied by the current product line or the Menu at
McDonalds?
a) Yes b) No
12) What do you think of the product prices?
a)
Consumer Friendly
b) Average
c)
Highly Expensive
13) Which type of food you prefer on McDonalds?
a) Single food
b) Combo pack
Thank you
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7.Biblographuy
Books
Grinding it Out: The Making of McDonalds by Ray A. Kroc, Ray A. Kroc 1977.
McDonalds: Behind the Golden Arches by John F. Love John F. Love 1995.
Internet
It is a secondary source of data.
http://www.aboutmcdonalds.com
http://www.mcdonaldsindia.net