A PROJECT REPORT ON TO UNDERSTAND THE CONSUMPTION OF THE MCDONALDS FOOD AMONG THE YOUTH

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    NAGINDAS KHANDWALA COLLEGE OF MANAGEMENT

    A PROJECT REPORT ON

    TO UNDERSTAND THE CONSUMPTION OF THE

    MCDONALDS FOOD AMONG THE YOUTH

    SUBMITTED BY

    AKASH MADHANI

    Roll no. 320

    Submitted to

    Prof. Mona Bhatia

    Section: Bachelor of Management Studies

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    Acknowledgement

    We would specially like to thank Prof. MONA BHATIA for giving

    us this wonderful opportunity to work on project like this

    This presentation would not be possible without the efforts, support

    and the initiative of the group members. This research would not be

    possible without the efforts, support and the initiative of all the interviewedmembers.

    We would like to Thank all of them who made this research

    possible..

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    Table of Content

    Sr.No Contents

    1. Introduction

    2. Research Methodology

    3. Analysis and Interpretation

    4. Conclusion

    5. Recommedaion

    6. Questionnaire

    7. Bibliography

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    1.Introduction

    McDonalds InternationalMcDonald's is the leading global foodservice retailer. Currently 1.7 million people in 119 countries work for

    Brand McDonalds. We serve 64 million customers each day around the world. More than 80 percent of

    McDonald's 33,000 restaurants worldwide are independently owned and operated McDonalds operations

    have steadily grown in the U.S., Europe, the Middle East, Asia-Pacific, Africa, Canada, and Latin America.

    In the midst of global economic concerns, McDonalds has maintained a firm grasp on the industry because

    our core strategy remains unchanged we continue to invest in our people and our Brand.

    For more than 50 years, we have provided quality food, valued jobs, and meaningful charitable support to

    the communities we serve.

    And people everywhere have responded by making McDonalds the number-one foodservice retailer in the

    world.

    McDonalds IndiaThe McDonalds restaurants in Indiais much that is consistent with other McDonalds restaurants around the

    world, such as the quality of the food and the attention to service. The dedication to local cultures is not newfor McDonalds. For the past 50 years, McDonalds has opened restaurants in more than 120 distinctly

    different countries and cultures. With guidance from its local partners, McDonalds is ab le to adapt- where

    necessary-its menu and restaurant operations to complement existing eating-out options. McDonalds local

    owners understand what their customers want perhaps more importantly, what is acceptable within local

    customs and values. There is much, too, that is very different- such as the first beef-less and pork-less menu

    in the world and special product formulations to cater to Indian culture and palate. Vikram Bakshi, the joint

    venture partner for McDonalds India, says We know the Indian culture, because we were born in it,

    inherited its richness, and respect it greatly. It is the respect for this culture and the sentiments of many

    of our customers, that we do not serve any beef and pork items in our restaurants. McDonalds

    commitment to its Indian customers is evident even in development of special sauces that use local spices and

    chillies. The mayonnaise and all other sauces are egg-less. In India, vegetarianism is in many cases morethan a lifestyle choice. Many people are vegetarians due to religious reasons, and in some cases even the

    vegetarian product that has come into contact with a non-vegetarian product is unacceptable. Hence,

    McDonalds India has also changed its operations to address the special requirements of our vegetarian

    customers by having processes that ensure that a physical separation of veg and non-veg products is

    maintained right from farm to the customer. Vegetable products are prepared separately, using dedicated

    equipment and utensils. Also in India, McDonalds uses only vegetable oil as a medium for cooking..

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    2.Research Methodology

    Statement of the project

    To understand the consumption of the McDonalds food among the youth.

    Formulating the research problem

    Unit of analysis-Youth

    Characteristic of interest-Brand McDonalds in the minds of youth.

    Environmental conditions-Increase in consumption of McDonalds food

    among the youth

    Objectives

    To understand the brand mcdonalds among youth. To understand the factor affecting customer satisfaction. To understand consumption pattern of McDonald food. To understand the factors that motivates youth to visit McDonalds.

    Extensive literature survey

    Sources of data: The project is based on primary as well as secondary data

    Books

    Grinding it Out: The Making of McDonalds by Ray A. Kroc, Ray A. Kroc 1977.

    McDonalds: Behind the Golden Arches by John F. Love John F. Love 1995.

    Internet

    It is a secondary source of data.

    http://www.aboutmcdonalds.com

    http://www.mcdonaldsindia.net

    Survey

    It is a primary source of data. The survey has been conducted on 100

    people constituting of the youth to know their view point.

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    Preparing the research design

    Every project requires an action plan and a method for conducting the research.

    The findings from this research are considered to be Conclusive. Further it

    becomes a Descriptive Research design as it describe the consumption of

    mcdonalds food amongs the youth in India. It is more formal and well structured.

    Determining sample design

    Sample type-Non Probability sampling

    Sample size- 100 people

    Sample Area- Borivli to Andheri

    Collecting the Data

    Survey methods used for the research are as follows:

    Questionnaire is one of the methods of Survey in which 100 individuals we

    interviewed the youth from colleges.

    Personal Interview is the method used. As this topic is on hype some of thestudents were personally interviewed to know their view point.

    Execution of the project

    This project should be implemented in a systematic manner and on time.

    The project should be implemented in a span of 6 months from now, i.e. June 2012

    Analysis of Data& Interpretation

    After the very task of collecting the data, now it is required to analyze the data from

    every aspect. It was essential to present the relevant data in the correct form. Usage

    of current information and graph is made in the project so to make it easier and

    appropriate to understand.

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    3.Analysis and Interpretation

    Q1.Have you visited McDonald? Yes

    No

    Amongst the 100 student interviewed. 98 student have visited mcdonalds. Only 2 student have not

    visited, resons given were they were jain and dont eat outside

    98%

    No

    2%

    Have you visited McDonald?

    Yes

    No

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    Q2. How often do you visit at McDonald?

    Once a year

    Once a month Once a week

    Every day

    7 student told they visit mcdonalds once a year

    67 student told they visit once a month

    22 visited once a week Only 4 student visited mcdonalds every day

    Once a Year, 7

    Once a month,

    67

    Once a week,22

    Every Day, 4

    How often do you visit at McDonald?

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    Q.3 Would you say that McDonalds is healthy?

    Yes

    No Cant say

    28 student says mcdonalds is healthy

    39 student told its not healthy

    33 student told, they dont know

    yes

    28%

    no

    39%

    can't say

    33%

    Would you say that McDonalds is healthy?

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    Q.4 In a month, how much you roughly spend on there?

    >100

    100-500

    500>

    27 student spent around Rs.100 or less for macdonalds food

    57 student spent around Rs.100-500 for macdonalds food

    16 student spent around Rs.500 and more for macdonalds food

    >100

    27%

    100-500

    57%

    500>

    16%

    In a month, how much you roughly spend on

    there?

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    Q.5 What time of the day do you prefer to eat there?

    Breakfast

    Lunch

    Dinner

    Snack

    Any time when hungry

    Desert

    4 student told they have mcdonalds food during breakfast

    20 student told they have mcdonalds food during lunch

    12 student told they have mcdonalds food during dinner0 student told they have mcdonalds food during dessert

    29 student told they have mcdonalds food during snack

    52 student told they have mcdonalds food during any time when hungry

    Breakfast

    3%

    Lunch

    17%

    Dinner10%

    Dessert

    0%

    Snack

    25%

    Any time when

    hungry

    45%

    What time of the day do you prefer to eat there?

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    Q.6 Which is your favorite food at McDonalds?

    Hamburger

    Cheese burger

    Freach fries

    Other

    82 student told they prefer hamburger i.e macaloo tiki, mac salad

    25 student told they prefer cheese burger

    31 student told they prefer having french fries

    11 student told they prefer other thing like coke float, mcpuff

    Hamburger

    55%Cheeseburger

    17%

    French fries

    21%

    other

    7%

    Which is your favorite food at mcdonald?

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    Q.7 which fast food join you prefer except mcdonal?

    Subway

    Dominos

    Jumbo king

    Other

    32 student told prefer subway

    49 student told prefer Dominos

    32 student told prefer subway

    6 student told prefer other like pizza hut, or joint that provide jain food

    Subway

    29%

    Dominos

    44%

    Jumbo king

    22%

    Other

    5%

    Which fast food joint you prefer except

    McDonald?

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    Q.8 why do you eat at mcdonlds?

    Taste

    Cheap

    Convienient

    Other

    64 student told they eat at mcdonld because it taste good

    34 student told they eat at mcdonld because its cheap

    12 student told they eat at mcdonld because its convienient

    2 student told they eat at mcdonld for other reason

    Tastes food

    57%

    Cheap

    30%

    Conveinient

    11%

    Other

    2%

    Why do you eat at McDonalds?

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    Q.9 which area do u think needs the most improvement?

    More space

    Home delivery

    Low space

    No suggestion

    45 student told they want more space

    21 student told they want home delievery

    17 student told they want low price

    19 student told they had no suggestion

    Most space

    44%

    Home delivery

    20%

    Low price

    17%

    No suggestion

    19%

    Which area do you think needs the most

    improvement?

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    Q.10 What are Unique Selling Proposition of the Mcdonalds?

    Food

    Quick service

    Location

    Price

    11 student told food is the unique Selling preposition of mcdonalds

    72 student told quick service is the unique Selling preposition of mcdonalds

    28 student told location is the unique Selling preposition of mcdonalds

    7 student told price is the unique Selling preposition of mcdonalds

    Food

    9%

    Quick service

    61%

    Location

    24%

    Price

    6%

    What are Unique Selling Proposition of the

    McDonalds?

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    Q.11 Are you satisfied by the current product line or the menu at mcdonalds?

    Yes

    No

    59 student told they are happy with product lineRest 41 student some more food product

    Yes

    59%

    No

    41%

    Are you satisfied by the current product line

    or the Menu at McDonalds?

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    Q.12What do you think of the product prices?

    Consumer friemdly

    Average

    Highly expensive

    44 student told prices are consumer friendly

    48 student told its average

    While rest 8 student told its expensive

    consumer friendly

    44%

    average

    48%

    highly expensive

    8%

    What do you think of the product price?

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    Q.13Which type of food you prefer on McDonalds?

    Single food

    Combo food

    58 student told they have combo pack

    While rest 42 have single food

    Single food

    42%

    Combo pack58%

    13) Which type of food you prefer on

    McDonalds?

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    4.Conclusion

    Mcdonalds is among the favourite fast food joint for the youth.

    Normally students visit once a month at mcdonalds.

    Student prefer normally to have snacks or any time whn hungry to have mcdonalds food.

    Student dont know whether mcdonalds food is healthy or nor, but prefer it because of its

    taste.

    Youth normally spend around 100 to 500rs per month on mcdonalds food.

    Youth prefer mcdonalds food because it taste good, followed by conveinient and low price.

    5.Recommendation Mcdonalds should increase product line

    Its should produce jain food as india has a large jain population

    More combo meals should be introduce as Indian youth prefer having combo meals

    Its should come up with dessert and breakfast food

    Its should also come up with food that helps Indian youth to fill their stomach

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    6.Questionnaire

    Name: Age:

    Profession:

    1) Have you visited McDonalds?

    a) Yes b) No

    2) How often do you visit at McDonalds?

    a) Year

    b)

    Once a month

    c) Once a week

    d)

    Every day

    3) Would you say that McDonalds is healthy?

    a) Yes

    b) No

    c) Not sure

    4) In a month, how much would you roughly spend there?

    a) >100

    b)

    100-500

    c) 500>

    5) What time of the day do you prefer to eat there?

    a) Breakfast

    b) Lunch

    c) Dinner

    d) Dessert

    e) Snack

    f) Any time when

    hungry

    6) Which is your favorite food at McDonalds?

    a) Hamburger

    b) Cheeseburger

    c) French fries

    d) other

    7) Which fast food joint do you prefer except McDonalds?

    a)

    Subway b)

    Dominos

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    c) Jumbo king d) other

    8) Why do you eat at McDonalds?

    a) tastes good

    b) cheap

    c) Convenient

    d) other

    9) Which area do you think needs the most improvement

    a) More space

    b) Home delivery

    c) Low price

    d) No suggestion

    10) What are Unique Selling Proposition of McDonalds?

    a)

    Foodb) Quick service

    c)

    Locationd) Price

    11) Are you satisfied by the current product line or the Menu at

    McDonalds?

    a) Yes b) No

    12) What do you think of the product prices?

    a)

    Consumer Friendly

    b) Average

    c)

    Highly Expensive

    13) Which type of food you prefer on McDonalds?

    a) Single food

    b) Combo pack

    Thank you

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    7.Biblographuy

    Books

    Grinding it Out: The Making of McDonalds by Ray A. Kroc, Ray A. Kroc 1977.

    McDonalds: Behind the Golden Arches by John F. Love John F. Love 1995.

    Internet

    It is a secondary source of data.

    http://www.aboutmcdonalds.com

    http://www.mcdonaldsindia.net