A N N UA L REP O R T | 20 1 6 - Cloudinary€¦ · Condé Nast Traveler’s 2016 Reader’s Choice...

40
ANNUAL REPORT | 2016

Transcript of A N N UA L REP O R T | 20 1 6 - Cloudinary€¦ · Condé Nast Traveler’s 2016 Reader’s Choice...

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A N N U A L R E P O R T | 2 0 1 6

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THE BEST CITIES IN THE U.S.Travel + Leisure

AWARDS & ACCOLADES

“IT LIST 2016” - BEST NEW HOTELS ON THE PLANETTravel+Leisure

CHICAGO TOPS THE GLOBAL RANKING OF THE WORLD’S MOST FUN CITIESTimeOut

CHICAGO NAMED ONE OF THE TOP 25 BEST COASTAL CITIES IN THE WORLDCondé Nast Traveler

BANK OF AMERICA CHICAGO MARATHON “GREAT RUNNING AND CYCLING RACE FROM EVERY STATE” Compression+Design

CHICAGO, TOP TECH HOT SPOT OF THE FUTUREModis

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CHICAGO NAMED NO. 4 DESTINATION IN THE U.S.

TripAdvisor’s 2016 Travelers’ Choice AwardsTOP 10 RESTAURANTS

OF THE YEARFood & Wine Magazine

BEST HOTEL IN THE U.S. U.S. News & World Report

CHICAGO RANKED NO. 1 AND NO. 2 HOTELS IN THE U.S.

Condé Nast Traveler’s 2016 Reader’s Choice AwardsTHE BEST BIG CITIES IN THE U.S

Condé Nast Traveler

CHICAGO - #1, THE 50 BEST BIKE CITIES OF 2016

Bicycling Magazine

ART INSTITUTE OF CHICAGO NAMED #2 MUSEUM IN THE WORLD

TripAdvisor’s 2016 Travelers’ Choice Awards

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18

08

22

09

24

11

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LETTER FROM THE CHAIR AND CEO

DEMAND DRIVERS

2016 BUDGETED OPERATIONAL REVENUE BY SOURCE

PARTNERSHIPS

2016 BUDGETED OPERATIONAL EXPENSES BY DEPARTMENT

STRATEGIC MARKETING PARTNERS

ECONOMIC IMPACT

ADVOCACY

12

26

323128

33 37 38

14

30

35

16VISITATION

MARKETING

CHICAGO SPORTS COMMISSION

GLOBAL DEVELOPMENT

MEDIA RELATIONS

2017 MAJOR SPORTS EVENTS

CHOOSE CHICAGO OFFICERS & MEMBERS

CHOOSE CHICAGO EXECUTIVE STAFF

2016 HOTEL SNAPSHOT - CENTRAL BUSINESS DISTRICT

CULTURAL TOURISM

A PEEK TOWARD THE FUTURE

MEETINGS & CONVENTIONS

TABLE OF CONTENTS

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DEAR PARTNERS, on behalf of Mayor Rahm Emanuel

and the Choose Chicago Board of Directors and all

those who collaborate with and support us, it is our

pleasure to share the 2016 Annual Report.

LETTER FROM THE CHAIR & CEO

6 CHOOSE CHICAGO

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2016 was punctuated by welcoming a projected 54.1 million visitors, an increase of 2.9 percent, representing 1.5 million more visitors than the prior year and taking another step toward a goal of 55 million. Helping fuel this growth was hosting 31 major conventions at McCormick Place, 16 of which experienced either record attendance or record exhibitor participation.

The Annual Report provides highlights on each, plus operational and departmental achievements, as well as vivid examples of programs, activities and events that help fulfill our responsibilities to our partners, constituents and stakeholders.

While 2016 generated many highlights, we need to remain focused on the many new opportunities and challenges facing our industry, building upon our momentum and continuing to identify and target growth opportunities and new customers for our city, county, region and state.

Chief among these are expanding opportunities to attract a balance of large citywide meetings as well as self-contained meetings; continuing to build upon a strong regional domestic market and expand to attract more visitors from key national source markets; and extending Chicago’s global footprint targeting key markets around the world.

We would also like to take this time to thank our many partners who share in this mission. This was a year of transition and we would be remiss if we did not take this time to acknowledge the team at Choose Chicago, past and present.

We will continue to rely on the steady support and engagement of our partners and share in the opportunities and challenges that lie ahead.

DESIREE ROGERSCEO, FASHION FAIR COSMETICS, AND CHAIR, CHOOSE CHICAGO

DAVID WHITAKERPRESIDENT & CEO, CHOOSE CHICAGO

THANK YOU FOR YOUR SUPPORT AND PARTNERSHIP

2016 ANNUAL REPORT 7

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2017 OBJECTIVES

Continue to Support the Number One Convention/Meetings Sales Team and Partners in North America

Continue to Support Chicago Sports Commission and its Partners on Targeting and

Hosting Major Sporting Events that Generate Economic Impact

and Awareness of Chicago

Develop New Special Event/Meeting &

Industry Activations

Expand Global Development and Media

Relations Programs

$30,184,290

39.8%STATE OF ILLINOIS

PRIVATE REVENUES

CITY OF CHICAGO & CDA

TOTAL REVENUE

MPEA AGREEMENT

31.8%

15.3%

13.1%

2016 BUDGETED OPERATIONAL REVENUE BY SOURCE

8 CHOOSE CHICAGO

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2016 BUDGETED OPERATIONAL EXPENSES BY DEPARTMENT

2.8% 1.5%

2.1%

3.6%

19.6%

$25,055,503

4.2%

6.3%3.2%

9.8%

35.5%

3.7%

7.7%

MEDIA RELATIONS/COMMUNICATIONS

RESEARCH

CULTURAL TOURISM

SPORTS COMMISSION

SALES & SERVICES

MARKETING

EXECUTIVE OFFICE

IN-KIND

PUBLIC POLICY

ADMINISTRATIVE

GLOBAL DEVELOPMENT

CORPORATE ALLOCATIONS

Refresh and Expand Consumer Marketing Program (Regional,

National & International)

Evolve Digital/Social Media and Visitor

Information Capabilities

Develop a Long-Term Partnership/ Sponsorship Plan and Optimize Public

Policy/ Community Affairs Agenda

Develop New Programming to

Expand Upon Culinary, Attractions, Theater

and “Specially Themed” Promotions

2016 ANNUAL REPORT 9

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JOBS

DIRECT TOURISM SPENDING

HOTEL REVENUE

CHICAGO HOTEL TAX REVENUE

TOTAL TAX REVENUE

Chicago’s tourism industry is an essential and driving force for economic growth and job development.

2011

128.3K

$725.7M

$12.0B

+20,700 TOURISM-RELATED JOBS HAVE BEEN ADDED SINCE 2010

$75.1M

$1.6B

136.0K

$885.2M

$14.1B

$113.6M

$2.0B

132.4K

$805.6M

$12.8B

$101.5M

$1.8B

140.5K

$891.6M

$14.6B

$124.0M

$2.2B

133.5K

$836.1M

$13.3B

$106.3M

$1.9B

145.1K

$911.0M

$15.0B

$127.3M

$2.3B

2011

2011

2011

2011

2012

2012

2012

2012

2012

2013

2013

2013

2013

2013

2014

2014

2014

2014

2014

2015

2015

2015

2015

2015

2016 (PRELIMINARY) +3.3% INCREASE

2016 (PRELIMINARY) +2.6% INCREASE

2016 (PRELIMINARY) +2.2% INCREASE

2016+2.7% INCREASE

2016 +2.7% INCREASE

ECONOMIC IMPACT

2016 ANNUAL REPORT 11

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For a third consecutive year Chicago eclipsed the 50 million mark with preliminary total visitation in 2016 at 54.11 domestic and overseas visitors, 1.5 million more than the previous year. This is another rung in the ladder on our path toward 55 million.

TOTAL VISITATION (DOMESTIC & OVERSEAS)

43.59M 50.03M46.37M 52.59M48.33M 54.11M2011 2012 2013 2014 2015 2016 (PRELIMINARY)

2016 DOMESTIC(PRELIMINARY)

2016 INTERNATIONAL(PRELIMINARY)

TOTAL OVERSEAS

LEISURE CHINA

MEXICO

CANADA

BUSINESS

192K (+22.7%)

172K (+3.0%)

444K (-9.2%)

40.65M (+3.4%)

11.90M (+2.1%)

1.56M (-3.7%)

17,000

$107M

9TH

52.55M (+3.1%) INTERNATIONAL TAX REVENUE

INTERNATIONAL TOURISM RELATED EMPLOYMENT

MOST VISITED CITY IN THE U.S. BY OVERSEAS VISITORS

VISITATION

IN THE PAST 5 YEARS, CHINESE VISITORS TO CHICAGO HAVE INCREASED FROM A 5% TO 9% SHARE OF ALL OVERSEAS VISITORS

12 CHOOSE CHICAGO

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TOTAL ROOMS OCCUPIED

ANNUAL ROOMS AVAILABLE

OCCUPANCY RATE

10.98 M (+2.7%)

5,485

75.19% (-1.1%)

DAILY ROOMS ADDED to the Central Business District since 2011

40,856 ROOMS are available on a daily basis in the Central Business District (Second Largest Business District in the U.S.)

25 NEW HOTEL PROPERTIES have entered the Chicago market since 2013

14.6M (+3.8%)

2016 HOTEL SNAPSHOT - CENTRAL BUSINESS DISTRICT

14 CHOOSE CHICAGO

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2016 LEISURE ROOM NIGHTS11 MONTHS OF RECORD LEISURE DEMAND IN 2016

2016 GROUP RELATED ROOM NIGHTS

2016 CONTRACTED ROOM NIGHTS

7.21 M (+6.0%)

3.55M (-3.4%)

211K(+1.6%)

AVERAGE DAILY RATE (ADR)

LEISURE SEGMENT ADR

GROUP SEGMENT ADR

CONTRACT SEGMENT ADR

REVENUE PER AVAILABLE ROOM (REVPAR)

$207.85 (+0.0%)

$203.12 (-1.9%)

$222.34 (+3.9%)

$124.74 (-0.7%)

$156.28 (-1.1%)

2016 ANNUAL REPORT 15

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MEETINGS & CONVENTIONS

59NEW MAJOR FUTURE MEETINGS AND CONVENTIONS SURPASSED 2016 GOAL

2.5M+ ROOM NIGHT PRODUCTION4% INCREASE AND SURPASSED 2016 GOAL

22WILL BE CONVENING IN CHICAGO FOR THE FIRST TIME

8CHOOSING TO MEET HERE FOR THE FIRST TIME IN OVER 10 YEARS

$4.3B IN NEW AND RECOMMITTED BUSINESS SINCE 2010 LABOR NEGOTIATIONS

IN ECONOMIC IMPACT AS A RESULT OF 59 NEW MEETINGS BOOKED

$1.13B+

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SIGNIFICANT NEW CONVENTIONS & EVENTS BOOKED IN 2016

MAY

2018

APRIL

2018

AUGUST

2017

MAY

2018

JUNE

2018

JUNE

2020

AUGUST

2018

APRIL

2019

APRIL

2023

LIGHTFAIR International 2018

American Academy of Cosmetic Dentistry 2018 Annual Scientific Session

Honda Motor Co. Dealer Meeting

American Society of Association Executives 2018 Annual Meeting and Exposition

Marriott International CFRST General Managers Conference 2019

VeeamON 2018

Pershing INSITE 2020

HIMSS 2023 Annual Conference & Exhibition

United Fresh Produce Association Annual Convention 2018

2016 ANNUAL REPORT 17

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DEMAND DRIVERS

2016 NFL DRAFT

225,000 ATTENDEES OVER 3 DAYS

38,902HOTEL ROOM NIGHTS GENERATED

$88.4M

IN TOTAL STATE AND LOCAL TAXES GENERATED

TOTAL ECONOMIC IMPACT

IN TOTAL HOTEL TAX REVENUE GENERATED$1.8M

$7.1M

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LOUIS VUITTON AMERICA’S CUP WORLD SERIES CHICAGO

ATTENDEES FROM

48 STATES AND

23 COUNTRIES

4.73M GLOBAL VIEWERSHIP OF LIVE BROADCAST

$41.6M IN ECONOMIC IMPACT

2016 ANNUAL REPORT 19

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JAMES BEARD AWARDS

RESTAURANTS PARTICIPATED IN JAMES BEARD EATS WEEK

130 $13,600JBF SCHOLARSHIP FUNDS RAISED VIA EATS WEEK

For the second straight year, Chicago was the host city for the James Beard Awards, held May 2, 2016, at Lyric Opera of Chicago. Chicago’s Rich Melman, Founder & CEO of Lettuce Entertain You Enterprises, was honored with the JBF Lifetime Achievement Award.

Based on this unparalleled success, Choose Chicago and the Illinois Restaurant Association recently secured a contract to have the James Beard Awards continue to call Chicago home for the next five years.

14CHICAGO CHEFS AND RESTAURANTS NOMINATED FOR THE 2016 JBF AWARDS

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TICKETS SOLD TO 666 PERFORMANCES OF 124 PRODUCTIONS

INCREASE IN TICKET SALES

FROM 2015

OF PATRONS CAME FROM BEYOND CHICAGO INCLUDING CANADA,

ENGLAND AND SCOTLAND.

3M

‘NEW TO THEATRE’ RATE

10.5K+

64%17%+10%

IN DIGITAL REACH

UNIQUE VISITORS TO CHICAGOTHEATREWEEK.COM

154K

MENU PAGEVIEWS(+98%) ANNIVERSARY OF PROGRAM

631K 10TH

25.8M IN DIRECT SPENDING AT CHICAGO AREA RESTAURANTS

352PARTICIPATING RESTAURANTS

DINERS SERVED

572,000

CHICAGO THEATRE WEEK

CHICAGO RESTAURANT WEEK

$5 STATEMENT CREDIT FOR EVERY $25 SPENT DINING AT CRW RESTAURANT - 1ST EVER CONSUMER PROMOTION WITH AMERICAN EXPRESS

As part of our city’s Cultural Tourism Strategy, Choose Chicago works to increase awareness and drive visitation to our cultural institutions, attractions and neighborhoods throughout the full year, delivering significant results during the first quarter.

2016 ANNUAL REPORT 21

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RECORD-BREAKING PARTNERSHIPS

TOTAL PARTNERS(NEW RECORD)

203 NEW ORGANIZATIONS

PARTNER RETENTION RATE

90%1,481

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Dining partners leveraged OpenTable to learn best practices to maximize their participation in

Chicago Restaurant Week

Partners learned how to get the most out of TripAdvisor and maintain a positive online reputation

Marketers were taught how to effectively develop,

track, and increase ROI from their advertising

campaigns and initiatives

PARTNER PROGRAMS

Implemented seasonal co-op programs for hotel partners to drive incremental room nights

during select need periods

Choose Chicago implemented several partner programs and educational events in 2016, leveraging relationships with key industry leaders and strategic partners, including:

2016 ANNUAL REPORT 23

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STRATEGIC MARKETING PARTNERS

Thank you to our distinguished strategic marketing partners who represent the premier level of commitment to Chicago and Choose Chicago’s goals:

24 CHOOSE CHICAGO

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ADVOCACY

The Public Policy Department oversees Choose Chicago’s relations with the local, state and federal levels of government and develops policy solutions and a civic consensus to meet Choose Chicago’s goals. Our public policy team takes a leadership role in working to make the travel industry as a whole a public policy priority and inform, educate and activate the membership to join in this advocacy.

2017 GOALS INCLUDE:

Build visibility, credibility and

momentum advocating on local, state and

national levels

Expand membership, recruit member advocates under the Choose Chicago Champions

Program and build a grassroots army of advocates to support our public policy objectives

Support industry structural change that helps the visitor and meetings industry and become a leading and trusted source of

advice and counsel

2016 ANNUAL REPORT 25

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MARKETING

Choose Chicago is increasing its regional marketing output, building to a national outreach and expanding its global footprint in 2017 by focusing on 9 key countries:

• CANADA

• MEXICO

• UNITED KINGDOM

• GERMANY

• CHINA

• JAPAN

• FRANCE

• SOUTH KOREA

• BRAZIL

For the first time, Choose Chicago engaged in an “always on” approach to marketing in 2016, a shift from previous years. This strategy allowed the message of Chicago to have year-round presence targeted to our core regional consumer known as our “My Big City” audience.

Choose Chicago’s 2016 winter campaign “Cures for Cabin Fever” delivered its strongest results to date:

Choose Chicago’s 2016 non-winter campaign “EPIC”, which ran during the Spring, Summer, and Fall, produced impressive first time results:

ECONOMIC IMPACT

ECONOMIC IMPACT

INCREMENTAL TRIPS

INCREMENTAL TRIPS

TOTAL MEDIA INVESTMENT

TOTAL MEDIA INVESTMENT

RETURN ON MEDIA INVESTMENT (ROI)

+28% OVER 2015

RETURN ON MEDIA INVESTMENT (ROI)

$545M

$442M

588K

419K

$1.4M

$1.1M

$383 PER $1

$385 PER $1

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164.1K FOLLOWERS

+65% OVER 2015

FACEBOOK TWITTERINSTAGRAM

6.6M

145.8K FOLLOWERS

+44% OVER 2015

80.5K FOLLOWERS

+19% OVER 2015

PAGEVIEWSFOR THE FIRST

75 DAYS OF 2017

MOBILE VISITSFOR THE FIRST

75 DAYS OF 2017

+6.75% +15.3% TOTAL 2016 VISITS

+1% OVER 2015

CHOOSECHICAGO.COM

CHOOSE CHICAGO SOCIAL MEDIA

2016 ANNUAL REPORT 27

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MEDIA RELATIONS

CHICAGO’S WINDY CITY ATTRACTIONSSUCCESSFUL MEETINGS, NOVEMBER 2, 2016

BEST U.S. CITIES FOR CULTURE: TOP PICKS FROM OUR TRAVEL PANELUSA TODAY, NOVEMBER 20, 2016

CHICAGO – A LOOSE BUZZUP MAGAZINE – TAP PORTUGAL’S INFLIGHT MAGAZINE, NOVEMBER 2016

MOVILIDAD URBANA – EL FUTURO DEL TURISMO INTELIGENTEFORWARD MAGAZINE (MEXICO), SEPTEMBER 2016

EARNED MEDIA VALUE

HOSTED MEDIA

10 OF OUR FAVORITE CLOSEST-TO-HOME TRAVEL DESTINATIONSST. LOUIS DISPATCH, MAY 20, 2016

FLY LIKE AN ARTISTSKYLINE, HAINAN AIRLINES INFLIGHT MAGAZINE (CHINA), MAY 2016

I LOVE CHICAGONATIONAL GEOGRAPHIC TRAVELER (CHINA EDITION), MAY 2016

MY KIND OF TOWNSATURDAY MAGAZINE (UK), SUMMER 2016

TOP HEADLINES

2017 MEDIA RELATIONS GOALS

2016 MEDIA TOTALS

HOSTED MEDIAEARNED MEDIA VALUE

$9,657,327

$24 MILLION250 – 300

75 +

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“With its charming neighbourhoods, multitude of bike lanes and ever-

expanding roster of exceptional

restaurants, Chicago is a great spot for a

mini-escape”

“Why Chicago is overtaking its coastal cousins

to become the US’s most amazing gay destination”

“Chicago is a gourmet city like no other”

“If any city is at the forefront

of the Rust Belt revival, it’s

Chicago, an ever-popular Midwestern

destination that’s only been gaining more traction in

recent years”

“The neighborhoods on Chicago’s near northwest side are

an invigorating blend of reflection and

reinvention”

“It has a little bit of everything — food, nightlife,

parks, museums and the Lake

Michigan shoreline — and all in a laid-back

Midwest feel”

5 INDUSTRIAL CITIES MAKING AMERICA’S RUST

BELT SHINE AGAIN

NOVEMBER 28, 2016

BEST U.S. CITIES FOR CULTURE

NOVEMBER 20, 2016

36 HOURS IN CHICAGOJUNE 16, 2016

3 DAYS IN THE WINDY CITY

MAY 25, 2016

WHY CHICAGO IS OVERTAKING ITS COASTAL COUSINS

OCTOBER 13, 2016

A GOURMET TOUR OF CHICAGO

MAY 12, 2016

2016 ANNUAL REPORT 29

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CULTURAL TOURISM

Choose Chicago works to increase awareness and visitation to Chicago’s cultural entities, events, attractions and neighborhoods by promoting the City of Chicago as a premier cultural destination through the following partnerships:

2016 marked the first full year of Choose Chicago’s historic Memorandum of Understanding (MOU) with China’s Ministry of Culture. The MOU is designed to support cultural cooperation and further develop cultural bridges to strengthen each destination as a prominent global cultural tourism destination. Under the MOU, Choose Chicago hosted Jackie Chan’s Long Yun Kung Fu Troupe for the annual Chinese New Year Celebration and the music ensemble Sounds of China for the World Music Festival.

Choose Chicago continues to partner with The League of Chicago Theatres to present Chicago Theatre Week to increase awareness and drive visitation to Chicago’s vast array of theatre offerings during the first quarter.

The Chicago Greeter program is a free service that matches visitors with city-wise volunteers for 2-4 hour guided visits of Chicago.

CHICAGO GREETER

Served in 2016 Greeter volunteers

Hours donated by volunteers

“TOURS TO DO” by TripAdvisor

10,000 VISITORS 200+ TOP 5 9,000+

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IN 2017, THE GLOBAL DEVELOPMENT TEAM WILL BE FOCUSING ON:

NEW MARKETS – Allocating resources to new markets that offer potential growth to Chicago

(expanding to 10 international trade shows in 2017).

EDUCATION – Partnering with Brand USA to launch Agent Training Programs in key markets.

FAMILIARIZATION TRIPS – Step up the number of qualified, key travel trade that visits

Chicago, experience first-hand then sell the destination more aggressively.

SALES MISSIONS - Collaborating with Choose Chicago partners, conduct three sales missions

including a focus on receptive tour operators on the East and West Coasts and facilitating travel

from the coastal gateway cities into Chicago and Illinois.

GLOBAL DEVELOPMENT

In 2016, Choose Chicago hosted 16 Familiarization Trips, exposing 100 key clients and travel decision makers to Chicago. Additionally, the Global Development Team, along with dozens of member partners, participated in seven key trade shows around the world.

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CHICAGO SPORTS COMMISSION

The Chicago Sports Commission celebrated its 5th anniversary in November 2016.

IN GLOBAL SPORTS CITY INDEX

SPORTS EVENTS AWARDED AND HOSTED IN FIRST 5 YEARS

ROOM NIGHTS GENERATED

350K+

45+

18TH RANKED UP FROM 26TH IN 2015

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2017 MEN’S

CHICAGO

2017 MAJOR SPORTS EVENTS

WINTER VOLLEYBALL

CHAMPIONSHIP

NATIONAL HOCKEY LEAGUE

(NHL) DRAFT

NIKE TOURNAMENT OF

CHAMPIONS

JAN 14 – 16

JUN 23 – 24

JUL 10 – 12

NCAA MEN’S FROZEN FOUR

LEADERS SPORT PERFORMANCE

SUMMIT

MAJOR LEAGUE SOCCER (MLS)

ALL-STAR GAME

APR 6 – 8

JUN 27 – 28

JULY 31 – AUG 2

ADIDAS WINDY CITY NATIONAL

QUALIFIER

KPMG WOMEN’S PGA

CHAMPIONSHIP

AVP PRO BEACH VOLLEYBALL TOUR

APR 14 – 16

JUN 27 – JUL 2

AUG 31 – SEPT 3

NCAA GOLF CHAMPIONSHIPS

DOD WARRIOR GAMES

MAY 19 – 31

JUN 30 – JUL 8

2016 ANNUAL REPORT 33

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A PEEK TOWARD THE FUTURE

THE YARD AT CHICAGO SHAKESPEAREOpening in 2017

WINTRUST ARENA & MARRIOTT MARQUISOpening Fall 2017

RIVERWALKOpen Now

WRIGLEY FIELD DEVELOPMENTPlaza Opening in 2017

Exciting new projects are shaping the future of Chicago in the coming years, including:

2016 ANNUAL REPORT 35

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Absolute Production Services

Accenture

AlliedPRA

Aon plc

Bank of America

Bannerville USA

bKL Architecture LLC

Bucksbaum Retail Properties LLC

Chicago Bears

Chicago Fire Soccer Club

Chicago Match Race Center

Chicago Sport & Social Club

Chicagoland Speedway

Fitness Formula Clubs

Freeman

Go Ground & GO Airport Express

WME | IMG

Intersport

James McHugh Construction Co.

Latham & Watkins LLP

Mayer Brown

MillerCoors

Prime Electrical & Exhibition Services

TSMGI

The PrivateBank

University of Illinois at Chicago (UIC) Pavilion

Choose Chicago

Chicago Park District

McCormick Place

Chicago Federation of Labor

World Business Chicago

BOARD (MVP & ALL-STAR)

IN AFFILIATION WITH

HALL OF FAME

36 CHOOSE CHICAGO

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HOLLY AGRAOwner & CEO Chicago’s First Lady Cruises

MICHELLE BOONEFormer Commissioner DCASE

MIKE CASSIDY Vice President, Operations Starwood Hotels & Resorts

JOHN COLI SR.Secretary-Treasurer Teamsters Local 727

JOHN COLLETTIManaging Partner The Gibsons Restaurant Group

GINGER EVANSCommissioner Chicago Department of Aviation

LAURENCE GELLERChairman Geller Investment Co. LLC

JACK GREENBERGChairman The Western Union Company

MARIA GUERRA-LAPACEKCommissioner Chicago Department of Business Affairs and Consumer Protection

MARY PAT HEFTMANExecutive Vice President, Convention & Strategic Alliances National Restaurant Association

JAKE HENRYDirector McKinsey & Company

MATT HYNESManaging Director GCM Grosvenor

MARKO IGLENDZAFounder & CEO Terminal Getaway Spa

KWANG-WU KIMPresident and CEO Columbia College Chicago

TOM LOUGHLINArea Vice President Hilton Worldwide

KEVIN MCLAUGHLINBusiness Representative United Brotherhood of Carpenters, Local 10

JERRY MICKELSONChairman and Co-Founder Jam Productions

THERESA MINTLEPresident & CEO The Chicagoland Chamber of Commerce

LYNN OSMONDPresident & CEO Chicago Architecture Foundation

JORGE RAMIREZPresident Chicago Federation of Labor

MARIA RAZUMICH-ZECGeneral Manager, Regional VP Peninsula Hotels The Peninsula Chicago

SANDRA REYNOLDSPartner IntraLink Global LLC

TOM RICKETTSChairman Incapital LLC

MANNY SANCHEZFounding Partner Sanchez Daniels & Hoffman LLP

HARRIET SEITLER Chief Marketing Officer/ Executive Vice President OWN | Harpo Studios

ALPANA SINGH Restaurateur, Master Sommelier The Boarding House & Seven Lions

MELODY SPANN-COOPERChairman | President Midway Broadcasting Corporation | WVON

CARLOS TORTOLERO Founder and President National Museum of Mexican Art

RON VLASICRegional Vice President of Hotels Kimpton Hotels & Resorts

MARK WATSON Executive Director Radiological Society of North America (RSNA)

KEVIN WILLERPartner Chicago Ventures

BERNIE WONGPresident & CEO Chinese American Service League

2016 BOARD OF DIRECTORS

WALTER BURNETT JR.Alderman, 27th Ward City of Chicago

DON FINNBusiness Manager, Financial Secretary I.B.E.W. Local 134  

BILLY GLUNZRegional Director, Government Affairs American Airlines

LORI HEALEYCEO Metropolitan Pier & Exposition Authority

AMY HUGHESManaging Director, Market Executive Bank of America

BARBARA LAKENDirector, Specialty Sales United Airlines

JOHN TOMASIEWICZDirector, Client Management American Express - Global Merchant Services

TOM VILLANOVAFormer President Chicago & Cook County Building & Construction Trades Council

DESIREE ROGERS Chair CEO, Fashion Fair Cosmetics, and Chair, Choose Chicago

GILLIAN DARLOW Vice Chair CEO Polk Bros. Foundation

PATRICK DONELLY Secretary General Manager Hyatt Regency Chicago

LOU RAIZINTreasurer President Broadway In Chicago

EX-OFFICIO

OFFICERS

2016 ANNUAL REPORT 37

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MARC ANDERSONExecutive Vice President

LORI ADLESICKVice President Industry Relations and Special Events

DARRELL BAKERVice President Trade Show Sales

KARA BACHMANExecutive Director Chicago Sports Commission

KEN BENNETTSenior Advisor Public Policy

RITA CHENDirector, Marketing

DAVID CZECHOWSKIDirector/Senior Economist Research and Analysis

LISA DIXONDirector Human Resources

JORDAN ENGERMANDirector Partnerships

EDIE GLAVEYVice President Hotel Sales

ROSE HORCHERVice President Client Services

JIM MEYERChief Financial Officer

JULIE MULLINSVice President Convention Sales

AL ORENDORFFDirector Corporate Communications

MICHELLE REVUELTAVice President Media Relations

BRIAN SAIDVice President Global Development

DAVID WHITAKERPresident and Chief Executive Officer

EXECUTIVE STAFF

THANK YOU TO ALL OF OUR PARTNERS FOR ANOTHER SUCCESSFUL YEAR.

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PILSEN, 16TH STREET

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STAY CONNECTED WITH US

CHOOSECHICAGO.COM

Choose Chicago

Chicago Sports Commission

@choosechicago

@chisportscomm@choosechicago

@chisportscomm

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