A five step guide to SharePoint governance

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THE BASICS Claudia Frank, 17 Sept 2014 SHAREPOINT GOVERNANCE

description

Learn the principles of SharePoint governance in 5 easy to follow steps. Learn what SharePoint governance is, why it is important, why it varies in dependence of site types. Most importantly, learn the key rules that makes your SharePoint platform a success via a well-defined AND lived SharePoint governance.

Transcript of A five step guide to SharePoint governance

Page 1: A five step guide to SharePoint governance

T H E B A S I C S

Claudia Frank, 17 Sept 2014

SHAREPOINT

GOVERNANCE

Page 2: A five step guide to SharePoint governance

What is SharePoint governance?

AGENDA

Why governance?

Governance needs vary

Principles to governance success

Key take aways

Page 3: A five step guide to SharePoint governance

What is SharePoint Governance?

Page 4: A five step guide to SharePoint governance

What is SharePoint Governance?

SHAREPOINT GOVERNANCE

Set of policies, roles, responsibilities and

processes that guide, direct, and control

how an organization’s business divisions

and IT teams cooperate to achieve

business goals.

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Why Governance?

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months

Digital content doubles every

SOURCE: IDC, SURVEY 2011

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Why governance?

Gartner’s CIO survey in 2012 indicates an

increasing push in analytics, collaboration and

cloud computing. Presumably by 2016, 20% of

CIO’s in regulated industries might loose their

jobs due to failure to implement the discipline of

information governance properly.

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Why governance?

Failing to plan is planning to fail

Business threat

Site sprawl

Lawlessness(Records,

eDiscovery)

Dramaticstoragespread

The result of no SharePoint governance

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Why governance?

Failing to plan is planning to fail

No rules for SharePoint usage

No risk management for SharePoint

No security and permission guidelines

No user training and guidance

The worst things you can do

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GOOD

GOVERNANCE

ENSURES…

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Why governance?

Governance helps achieving business goals

Establishes clearprocesses for new

features and policies

Ensures

content quality

Establishesescalationsprocedures

Avoids content

sprawl

Good

governance

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Governance needs vary …

Page 14: A five step guide to SharePoint governance

Governance needs vary …

Portal

Divisions

Departments

Teams

Project groups

internal blogs

My sites

(bios, blogs, social)

Incr

easi

ngri

gidi

tyof

Gov

erna

nce

Few authors/many readers

Many authors

Corporate communicationCentral taxonomyCentral navigationEnterprise search

Division newsBusiness processesResources

Team and projectcollaboration

personal

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Governance needs vary …

Incr

easi

ngri

gidi

tyof

Gov

erna

nce

Source: Jornata ’Essential Sharepoint 2013’

Central published site

My sites

Divisional published site

Group and team sites

Projects and workspaces

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Steps to governance success

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Principles to governance success

First: Define your vision

Define yourvision

Platform fordocument

Management

Collaborationplatform for

teams

...

Create a visionstatement

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Principles to governance success

Second: Identify risks

Permissions

Password policies

Compliance and Auditing

Records Management

Security Entitlement tocreate sites, libraries, listsetc.

Site sprawl

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Principles to governance success

Third: Put the right time together - early

A governance team should consist of:

IT PROFESSIONALS &

BUSINESS PROFESSIONALS

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Principles to governance success

Third: Put the right team together

Excecutive Sponser

Governance board

IT Specialists

Site Owner

Users

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Principles to governance success

Fourth: Define Policies

How and whenSharePoint tobe used

How to keepthe informationsecure

Usagepolicies

Manuals andtutorials

Training andsupport

Request newfunctionality

Help policies

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Principles to governance success

Fifth: Define Content Management Plan

Who can change andapprove content?

How often content needsto be reviewed?

Who will manage contentsecurity?

Do you need a file plan for records management?

Publishing pages: Map all site content to owner, content, update schedule

How do want to securethat old, unnessary filesare destroyed?

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Principles to governance success

Sixth: Plan and execute user adoption

Peop

le don

’tlik

e ch

ange • Show

benefits

• Get asmanypeopleinvolvedaspossible

• Start small

Cre

ate

pilo

tgr

oups

• Show livingexamples

• Use socialfeatures

• Create incentives

Hav

ea

clea

rtr

aini

ngpl

an • Train thetrainer

• Training specific torole

• Training isan ongoingissue

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Key take aways

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Key take aways

Keep your governanceplan simple

Train your employeesaccording to role

Failing to plan = Planning to fail

A good governanceplan is not a constraint, it is a help

You don’t need everyfancy feature

True governancehandles compliance in order to manage risk

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Key take aways

SharePoint 2013 Governance (TechnNet)

FURTHER RESSOURCES ABOUT SHAREPOINT GOVERNANCE:

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