A Better CRM & POS Mobility

Integration like no other.

Integration like no other.

Sell Maestro gift cards from SilverWare POS stations, eliminating having to send the guest to the front desk.

Automatically adjust a F&B transactions based on Maestro package plan. Also apply member discounts automatically based on Maestro thresholds.

Combined POS/PMS CRM. View dining preferences and notes based on all previous visits.

Maestro loyalty points and client details displayed real-time in SilverWare. Earn points on all transactions including F&B.

A better CRM at your finger tips with mobile POS options.

Canadian Company with Global Vision, Resources, & Expertise

Industry ExperienceDedicated to Superior Turnkey Solutions

since 1992

Team of Software Developers creating unique SQL Server and Cloud-based

Solutions

Company Background

The first in North America to develop a graphical Windows-based Hospitality POS system in 1993.

Featured by Microsoft in an official launch video profiling innovative

software developers.

Honored twice by Profit Magazine as one of the 100 fastest growing companies in

Canada.

Voted #1 POS Software for three consecutive years by FoodService News.

Achievements

Our Technology

SilverWare Products are Powered by Microsoft's latest generation database engine and development tools.

SQL Server, Visual Studio, Windows Presentation Foundation, .NET Framework, C#.NET, VB.NET, Microsoft Entity Framework, ASP.NET MVC Razor, jQuery.

PA-DSS Certified, Strong Encryption, Daily Individual Support Tech Passwords For Each Site.

Failsafe Design

Redundant POS Solution Best of Cloud Technology without the risks Local database replicating in real-time to the cloud and at the store

Innovative Table Management Functions Table Joining Graphical Gender-based Ordering and Tracking Advanced Table Status Indicators Drag & Drop Capabilities

SilverWare Avrio Table Service

Solutions

Assign a customer, or couple, to an entire order or individual seat position. Automatically adjust an order based on a package code sent from Maestro,

or a discount in their client profile. Create House Accounts with credit terms which are resettable by day,

week, or month.

A Better CRM

Track historical purchases & view favorite items. Display customer preferences. View and search the details of every F&B transaction, by guest.

A Better CRM

Mobile Ordering

Place orders directly at the table. Items print to the kitchen or bar printers appropriately. Print the customers check directly from the device. Order through a Graphical Floor Plan on Tablets. Use Panel Mode for Tablets and List Mode for Smartphones.

Customers can view your menu directly from a Tablet or Smartphone. Customers can place orders right from their seat. Items print to the kitchen or bar printers appropriately. Display detailed pictures and descriptions of items on your menu. Orders populate on the POS in real time. Items and pricing mirror those of the POS and changes update in real time.

In Store Guest

Ordering

Cloud-based Solutions

Customers can view menu, and place takeout/delivery orders from anywhere. Orders populate to POS and Items print to the printer(s) in real-time. Fully integrated with your website. Online prepaid, or in store payment options. Items and pricing mirror POS and all changes will update in real time. Print QR code and display in restaurant to have guests browse menu through

mobile device.

SilverWareOnline Ordering

Cloud-based Solutions

Receive tailored alerts and notifications based on exceptions. Select from hundreds of templates and have info sent to you on command. Alerts and notifications are sent in real-time via email and/or SMS. Multi-store and Single-store reports are available in real-time. Variety of filter options. Export all reports to Excel, PDF, or CSV.

Insight & Business Intelligence.

Real-Time Reporting, Alerts, & Analytics

Cloud-based Solutions

Customers can view your menu directly from a Tablet or Smartphone. Customers can place orders right from their seat. Items print to the kitchen or bar printers appropriately. Display detailed pictures and descriptions of items on your menu. Orders populate on the POS in real time. Items and pricing mirror those of the POS and changes update in real time.

In Store Guest Ordering

Cloud-based Solutions

Add menu items by individual store, region, or chain-wide. Make individual store or regional menu changes for pricing, button

appearance, size, location, and text. Create or edit forced questions, price levels, schedules, reporting classes,

taxes, security groups, button styles. Fully automated menu publish to select stores, or regions, or all stores. Setup schedules to auto publish menus on required launch date or real-time. Menu will update at the store level with no management intervention.

Enterprise and Cloud Management

Cloud-based Solutions

Allow customers to book straight from your website. Fully integrated with the POS at the store level. Create templates and block off sections. Pre-seat guests in the environment to create efficiencies. Drag-and-drop to seat your guests when they arrive. Send automated emails with confirmation. Seamlessly integrates with SilverWare’s CRM Solution.

Web Based Reservations

Cloud-based Solutions

Points earned based on multiple configurable criteria: including a store-wide setting, by major or minor reporting class level, and/or by individual menu item.

Set individual menu item incentives by schedule (i.e. between 3pm – 6pm set to award 4x points per dollar).

Track historical purchases & view favorite items. Display customer preferences. Allow customers to earn points and automatically convert to dollars.

Maestro-SilverWareEnterprise

CRM

A Better CRM & POS Mobility

Integration like no other.