CRM solution with mobility for field force

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Schematic Presentation – A Flow Lead Management System & Field Force Management

description

A presentation depicting the CRM solution for managing field force.

Transcript of CRM solution with mobility for field force

Page 1: CRM solution with mobility for field force

Schematic Presentation – A

Flow

Lead Manag ement S ys tem &

Fi e ld Fo rce Manag ement

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Prospect Management

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Add New Prospect – Tele-caller

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Opportunity Management – Tele-caller

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Add Opportunity – Tele-caller

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Follow-up Management – Tele-caller

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Add New Follow-up – Tele-caller

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Create Dispatch – Tele-caller

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Dispatch List on Mobile –

Field Executive

Tele-callers can assign & push the

dispatches to various field

executives on their mobile phone

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Details of Dispatch List

Field executive can view details of a

particular dispatch

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Submitting Disposition

Field Executive can submit disposition for a particular dispatch through mobile. The info comes along with

location details.

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Dispositions get reflected on Web

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