UPKAR PRAKASHAN, AGRA–2

ByB. L. Rawat

Letter WritingAn Art

UPKAR’S

© Publishers

UPKAR PRAKASHAN(An ISO 9001 : 2000 Company)

2/11A, Swadeshi Bima Nagar, AGRA–282 002Phone : 4053333, 2530966, 2531101Fax : (0562) 4053330, 4031570E-mail : care@upkar.inWebsite : www.upkar.in

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● This book or any part thereof may not be reproduced in any form byPhotographic, Mechanical, or any other method, for any use, withoutwritten permission from the Publishers.

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ISBN : 978-93-5013-015-5

Price : 72·00(Rs. Seventy Two Only)

Code No. 978

Printed at : UPKAR PRAKASHAN (Printing Unit) Bye-pass, AGRA

Dedicatedto

Seth Sri Hari Shanker Ji Agrawal(Koele Wale)

I enjoy the privilege to dedicate this book to Seth Sri HariShanker Ji Agrawal (Koele Wale) the president of P.C. Bagla andR.D. Girls P. G. Colleges, Hathras, and Patron of other institutions ofacademic nature. He is an energetic, enthusiastic and sincere socialworker. He is well thought, placid and an intellectual one. He hasalways been and still he is a source of inspiration and a tourch bearerto me. I owe to him for his kindness and compassion. I wish himwholesome, prosperous, long and happy life with sound physique andsocial reverence.

—Author

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Correspondence is the soul of social life as the social life is thesign of civility. Certainly we all know that man is a social animal. Hecannot survive without society. In the society we have to interact withother people also. So it is not possible for us to go and deal withthings personally. Hence correspondence helps us a great deal.

Letter writing is an art in the same way as we create other arts toimpress and influence people for fetching their favour. Sometimesmoney falls behind and good impressive talks and correspondenceserve the purpose respectfully.

The book in hand ‘‘Letter Writing–An Art’’ deals with the threeprincipal fields of letter writing viz. Business, official and personal orsocial.

Though telephones, internet and E-mail have been introduced inmodern dealings, but none could replace letters. They have still theirgravity. Without letters we can not serve our purpose, may it besocial, official or business matter. So we must learn the art and letterwriting.

This book will serve your purpose. This book teaches you thelively language and etiquettes of modern society. So you may trust itas your friend, philosopher and guide.

Your suggestions for further improvements are cordially invited.And your cooperation is earnestly solicitted.

—Author

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● Introduction 3–6

● Business Letters 7–13

Chapter 1 : Circular Letters 14–18

Chapter 2 : Sale and Service 19–21

Chapter 3 : Be Resolute But Realistic 22–27

Chapter 4 : Business Enquiries 28–30

Chapter 5 : Letters of Introduction 31–32

Chapter 6 : Legal Correspondence 33–41

Chapter 7 : Public, Political, Police Correspondence 42–49

The World of Advertisement 50–52

Chapter 8 : Banking Business 53–54

Chapter 9 : Letters of Complaints 55–67

Chapter 10 : Letters Relating to Enquiries 68–71

Chapter 11 : Representative Letters of Gandhiji 72–77

Commercial English 78–94

Chapter 12 : Official Letters 95–99

Chapter 13 : Personal Letters 100–162

● Abbreviations and Business Letters 163–168

Letter Writing–An Art

QuotationCarriers of News and Knowledge.

Instruments of Trade and Industry.

Promoters of Mutual Acquaintance of peace.

and goodwill among Men and Nations.

Messengers of Sympathy and Love.

Servants of Parted Friends.

Consolers of the Lonely Bond of the Scattered Family

Enlargers of the Common Life.

—Inscription on the U.S. Post office, Washington.

Introduction

Letters are important instruments of industry and business. They are alsovery much effective in personal and official dealings. They should be writtenin a better way with appropriate techniques. It should be known that everyletter is a business letter. Every appointment is a business appointment andevery man is a businessman. So, do not take it carelessly. Be attentive inwriting letters. The legal significance of letters is not very much consider-able. But its social side is more important than low. No person or customerwould go to court for a petty amount or petty thing. But he may refuse to doany further dealing with you if your letters are not well written or they arerude and crude. This psychological aspect may be of business letters andother social and commercial contacts. It should be fully realized in ourcountry.

Therefore, “Each letter, write better”, if you want to become a success-ful man in your life. Every written chit can help or harm you.

Letter writing is an art. It is very effective means of communication.Inspite of, many media of communication, letter play a great role in trans-ferring views and opinions. These days letter writing has become veryessential as we deal with many distant things. Through letters we can conveyour complete message to our near and dear ones. In official dealings alsoletters play a very important part. Through other media we cannotcommunicate detailed information. So in letter writing an effective techniqueshould be followed or used.

On this topic, some good books are still required. And my efforts mayproduce something better in this direction.

As I have mentioned above that letter writing is such an art throughwhich letter writers exchange their views. At the time of writing letter thewriter should essentially keep the following things in his mind :

1. The letter should be well planned and in good hand.

2. The letter should be written in effective, easy and polite language.

3. The letter should be in brief and no unnecessary things should bewritten in it.

4. The letter should in all respect be complete.

4 | Letter W.

Classification of Letters

The letters may be classified in two major categories :

1. Formal Letters,

2. Informal Letters.

1. Formal Letters—Include official letters and commercial or businessletters etc.

2. Informal Letters—Include the letters written to relatives, friends,and family members etc.

Some other authors have classified these letters into the followingcategories—

1. Personal Letters

2. Business or Commercial letters

3. Official Letters

1. Personal Letters—As the word implies, these letters are exchangedamong individuals for personal matters etc.

2. Business Letters—These letters deal with commercial matters.

For example—Orders for goods supplies, reminders, complaints,acknowledgments, cancellations and replies etc.

3. Official Letters—These letters deal with the government and semi-government offices and their officers in many ways. For instance applica-tions, ordinary letters, demi-official letters (D.O. Letters), representations,and complaints etc.

Methods—There are two methods of writing letters :

1. British Method— To

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2. American method—

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Letter Writing An Art

Publisher : Upkar Prakashan ISBN : 9789350130155 Author : B L Rawat

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