738 COMMUNITY ADOPTED REPORT - 15 JUNE 2017...Jun 15, 2017 · G17.0621.021 moved Cr La Castra...

738 Adopted Report

for the

Community Services Committee Meeting

Held on

Thursday 15 June 2017 at

2pm

City of Gold Coast Council Chambers 135 Bundall Road Surfers Paradise

738th Council Meeting 21 June 2017 2 Community Services Committee Meeting 15 June 2017 Adopted Report

Index Adopted Report

Community Services Committee Meeting Thursday 15 June 2017

Item Direct. File Page Subject

1 CS CM787/789/03/01/02(P1) 4 2016-17 Proposed Agenda Items For The Community Services Committee

2 CS CS431/437/03/01/02(P4) 6 Evaluation Of Beach Access Trial And Recommendation To Provide Improved Access To City Beaches For People Of All Ages And Abilities

3 CS PN321979/46(P1) 25 Burleigh Heads-Mowbray Park Surf Life Saving Club Inc - Proposed Redevelopment

Closed Session

4 CS PN87266/108/16 40 Management Arrangements Palm Beach Aquatic Centre

KEY: OCEO - Office of the Chief Executive Officer CI - City Infrastructure GCWW - Gold Coast Water & Waste CS - Community Services OS - Organisational Services EDMP - Economic Development & Major Projects PE - Planning & Environment

738th Council Meeting 21 June 2017 3 Community Services Committee Meeting 15 June 2017 Adopted Report ADOPTED BY COUNCIL 21 June 2017 RESOLUTION G17.0621.021 moved Cr La Castra seconded Cr Boulton That the Report of the Community Services Committee’s Recommendations of Thursday, 15 June 2017, numbered CS17.0615.001 to CS17.0615.004, be adopted with the exception of Recommendation Numbers CS17.0615.003 & CS17.0615.004 which were specifically resolved.

CARRIED UNANIMOUSLY ATTENDANCE Cr R La Castra (Chairperson) Cr G Baildon AM Cr K Boulton Cr C Caldwell Cr D McDonald Cr G Tozer departed at 2.38pm Cr PC Young Visitors Cr G O’Neill Cr P Taylor Ms A Ewens Director Community Services Ms B Denholder Manager Safe & Liveable Communities Mr R Pascoe Manager Community Venues and Services Mr R Greenwood Executive Coordinator Parks Mr B Robinson Executive Coordinator Major Sporting & Aquatics APOLOGY / LEAVE OF ABSENCE Nil PRESENTATIONS Nil

738th Council Meeting 21 June 2017 4 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 1 COMMUNITY SERVICES 2016-17 PROPOSED AGENDA ITEMS FOR THE COMMUNITY SERVICES COMMITTEE CM787/790/03(P1)

2017

ITEM BRANCH ACTION/ PREVIOUS RESOLUTION Community Services Committee – All Meetings

2017 Proposed Agenda Items for the Community & Cultural Development Committee Director’s Office Standing Item.

738 Council Meeting – 23 June 2017 Community Services Committee – 15 June 2017

Burleigh Heads – Mowbray Park Surf Life Saving Club Inc – Proposed Development Parks & Recreational Services Proposed development by SLSC.

Evaluation Of Beach Access Trial Safe & Liveable Communities Follow up report.

739 Council Meeting – 25 July 2017 Community Services Committee – 18 July 2017 Junior Council Annual Report Safe & Liveable Communities

Parks Furniture Suite Parks & Recreational Services

Helensvale Community Golf Club – Current Status Parks & Recreational Services Follow Up Report

Commercial Activities in Parks Parks & Recreational Services

738th Council Meeting 21 June 2017 5 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 1 (Continued) 2016-17 PROPOSED AGENDA ITEMS FOR THE COMMUNITY SERVICES COMMITTEE CM787/790/03(P1) 740 Council Meeting – 8 August 2017 Community Services Committee – 27 July Review of the capacity, operations and service requirements of the City Cemeteries (confidential) Community Venues and Services

RECOMMENDATION It is recommended that Council resolves as follows: That the 2016-17 Proposed Agenda Items for the Community Services Committee be noted. Authorised by:

Alison Ewens TRACKS REF: #62370253 Director Community Services COMMITTEE RECOMMENDATION CS17.0615.001 moved Cr McDonald seconded Cr Baildon That the 2016-17 Proposed Agenda Items for the Community Services Committee be noted.

CARRIED

738th Council Meeting 21 June 2017 6 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 2 SAFE & LIVEABLE COMMUNITIES EVALUATION OF BEACH ACCESS TRIAL AND RECOMMENDATION TO CONTINUE TO PROVIDE IMPROVED ACCESS TO CITY BEACHES FOR PEOPLE OF ALL AGES AND ABILITIES CS431/437/03/01/02 (P4) Refer 13 page attachment - Beach Access Trial Evaluation Findings 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is to present an evaluation of the beach access trial at Burleigh beach and seek Council’s approval to provide improved access to city beaches for people of all ages and abilities, on an ongoing basis. 4 PREVIOUS RESOLUTIONS Ex minute G16.0624.015 refers: 1 That Council acknowledges the need to increase equitable access to the city’s

beaches.

2 That Council approves the purchase of beach matting and two beach wheelchairs (different types) for donation to Burleigh Heads Mowbray Park Surf Life Saving Club for a beach access trial from September 2016 to May 2017, on condition that this service is free to users.

3 That Council approves the purchase of two beach wheelchairs for donation to Gold Coast Recreation and Sport Inc. for city-wide community use, on condition that this service is free to users.

4 That a further report on future beach access initiatives be presented to Council, incorporating the trial’s findings.

5 DISCUSSION 5.1 Background A beach access trial was held at Burleigh beach between September 2016 and April 2017. The Burleigh Heads Mowbray Park Surf Life Saving Club (Club) coordinated the trial. The Club trialled the use of beach matting and two beach wheelchairs that were made available to the community free of charge. During the trial, the Club took bookings for the beach wheelchairs and set up the beach matting each Saturday between 9am and 12pm. The Club’s Patrol Captain managed trial operations on the day with assistance from volunteer Club members. City officers supported the Club to host open days on three Saturdays (during the trial period) to evaluate the trial and raise community awareness of the City’s Beach Access Program.

738th Council Meeting 21 June 2017 7 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 2 (Continued) EVALUATION OF BEACH ACCESS TRIAL AND RECOMMENDATION TO PROVIDE IMPROVED ACCESS TO CITY BEACHES FOR PEOPLE OF ALL AGES AND ABILITIES CS431/437/03/01/02 (P4) 5.2 Summary of key findings from the evaluation The beach access equipment was in high demand during the trial with the beach

wheelchairs booked every weekend they were available. 50% of users travelled to the Gold Coast to access the equipment. In addition, some

users said that they had sought accommodation close to Burleigh, as there was equitable access to the beach.

Page views of the City’s accessible beaches webpage increased by almost 250% during the trial.

Beach access was a popular subject for media coverage, particularly social media, during the trial. Key statistics include: o across Australia, 23 media outlets with an estimated combined total audience of 689,112 discussed beach access just prior to and during the trial o when beach access was promoted on social media on 6 February 2017, the posts were viewed by more than 9,500 people o the combined reach of all the posts was 179,521 people.

Findings from the trial suggest that the equipment itself performed well. For example: o 100% of people who provided feedback during the trial stated that the

equipment worked 'very well'. o 100% of those who provided feedback on the transfer to the beach wheelchair

said it was ‘easy to get into’. Attachment 1 contains a detailed evaluation of the beach access trial. 5.3 Proposal to extend beach access Following the early success of the trial, the City wrote to each Gold Coast Surf Life Saving Club (SLSC) to seek expressions of interest in being part of the City’s Beach Access Program by providing beach access equipment to the community. Equipment would include beach wheelchairs, beach matting (subject to the topography of the beach area), and associated equipment, such as ‘roll n stow’ tools to hold the matting and signage. Three Surf Life Saving Clubs responded to the letter: Burleigh Heads Mowbray Park (confirmed they wish to provide the service on an

ongoing basis) North Burleigh Palm Beach. A preliminary discussion has also taken place with: • Southport/Main Beach. Key considerations raised during meetings with these SLSC’s included the availability of volunteers for setting up beach matting and maintaining the beach access equipment, space for storing the beach access equipment, risk management, the accessibility of surrounding infrastructure, and having appropriate insurance. City officers are working with SLSC’s to address these matters. For example, discussing options for creating additional storage and linking the SLSC with volunteer organisations who may be able to assist on days when the beach matting is made available. Officers have also conducted initial access audits of surrounding infrastructure. The budget proposal outlined in

738th Council Meeting 21 June 2017 8 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 2 (Continued) EVALUATION OF BEACH ACCESS TRIAL AND RECOMMENDATION TO PROVIDE IMPROVED ACCESS TO CITY BEACHES FOR PEOPLE OF ALL AGES AND ABILITIES CS431/437/03/01/02 (P4) this report also includes financial support for a local non-profit group to establish and maintain a booking system with SLSC’s, and promote the program. Should the budget be approved, officers will initiate discussions with additional SLSC’s in the following areas: Surfers Paradise Broadbeach Coolangatta.

These locations are being targeted in an effort to provide residents and visitors with the opportunity to access a number of beaches and experiences throughout the city. In summary, based on the success of the trial, it is proposed that beach access equipment be made available at the locations below, pending approval from the local SLSC and an audit of the supporting infrastructure: Burleigh Heads Mowbray Park (confirmed they wish to provide the service on an

ongoing basis) North Burleigh Palm Beach Southport/Main Beach Surfers Paradise Broadbeach Coolangatta. 6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND

OPERATIONAL PLAN Providing equitable access to our beaches contributes to the achievement of the following Corporate Plan objectives: 1.0 The best place to live and visit

1.7 Everyone can enjoy a beach experience Our beaches are open and accessible to everyone.

3.0 People contribute to a strong community spirit

3.3 Our community is inclusive and supportive We are a diverse community where everyone is welcome, families thrive and people know their neighbours.

7 GOLD COAST 2018 COMMONWEALTH GAMES™ IMPACT Equitable access to beaches is directly linked with the Gold Coast 2018 Commonwealth Games™ (GC2018), as it relates to the visitor experience and inclusive tourism. The integrated para-sport program for the GC2018 will be the most extensive in Commonwealth Games history, with up to 300 para athletes, their supporters, families and friends expected to visit the city. This initiative contributes to a significant legacy benefit for the city by showcasing how welcoming and accessible the city is not only in terms of GC2018 venues but as an overall holiday destination.

738th Council Meeting 21 June 2017 9 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 2 (Continued) EVALUATION OF BEACH ACCESS TRIAL AND RECOMMENDATION TO PROVIDE IMPROVED ACCESS TO CITY BEACHES FOR PEOPLE OF ALL AGES AND ABILITIES CS431/437/03/01/02 (P4) 8 FUNDING AND RESOURCING REQUIREMENTS Budget/Funding Considerations

A new budget proposal of $306,840, ($271,840 non-recurrent and $35,000 recurrent), was submitted to Council for consideration as part of the 2017-18 budget deliberations. The proposal was based on an action arising from the Council meeting held on 7 December 2016, requesting provision of additional beach access equipment to improve access to our beaches for people of all abilities. Non-recurrent funding is for beach matting and beach wheelchairs and associated equipment, and audits of the surrounding area. Recurrent funding is proposed for a non-profit group to establish and maintain a booking system with SLSC’s and promote the program. 9 RISK MANAGEMENT Providing equitable access to beaches assists with mitigating the following corporate risk: CO000443 Socially isolated residents resulting in low resilience and poor ability to withstand threats to wellbeing. 10 STATUTORY MATTERS Providing equitable access to beaches promotes compliance with the requirements of anti-discrimination legislation and reduces the risk of a successful complaint against Council under the following pieces of anti-discrimination legislation: Disability Discrimination Act 1992 (Cth) Queensland Anti-Discrimination Act 1991 (Qld) 11 COUNCIL POLICIES This initiative reflects the intent of the City’s Equitable Access Policy and the Accessible and Inclusive City Action Plan (AICAP). 12 DELEGATIONS Not Applicable. 13 COORDINATION & CONSULTATION The following internal and external stakeholders have been involved / participated in the proposal to date. Name and/or Title of the Stakeholder Consulted

Directorate or Organisation

Is the Stakeholder Satisfied With Content of Report and Recommendations (Yes/No) (comment as appropriate)

Ross Greenwood Parks & Recreational Services

Community Services Yes

Warren Young Lifeguard Services Unit


Mandy Dowers Legal Services

Office of the CEO Yes

Nathan Fife Surf Life Saving Queensland N/A Consultation with the community during the trial

See attachment 1 N/A

738th Council Meeting 21 June 2017 10 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 2 (Continued) EVALUATION OF BEACH ACCESS TRIAL AND RECOMMENDATION TO PROVIDE IMPROVED ACCESS TO CITY BEACHES FOR PEOPLE OF ALL AGES AND ABILITIES CS431/437/03/01/02 (P4) 14 STAKEHOLDER IMPACTS External / community stakeholder Impacts Key stakeholders include residents and visitors with disabilities, SLSCs, community groups that support people with disabilities, tourism industry providers, and local businesses. The provision of equitable access to city beaches will benefit many people in the community in addition to people with a disability including, families with children, people with temporary illness or injury and seniors. There are also benefits for the local area and accessible tourism generally, with residents and visitors expected to frequent local businesses and accommodation in close proximity to accessible beaches. School groups and service providers are also likely to take groups to accessible beaches. Tourism research and feedback from the trial suggests that locations with high levels of accessibility are highly sought after by people with disabilities who often travel in groups and remain loyal/repeat visitors. Internal (Organisational) Stakeholder Impacts

Implementation of the Beach Access program will align with the City’s aim to create a city where people of all ages and abilities can live, visit and do business. 15 TIMING If approved, it is expected that implementation of the beach access program will commence in September 2017. The program will then run in conjunction with the relevant SLSC’s beach patrol season, typically September to April each year. 16 CONCLUSION Providing equitable access to our beaches is consistent with the City’s Corporate Plan, Ocean Beaches Strategy, Accessible and Inclusive City Action Plan (2014-19) and legislative obligations to ensure access for everyone under anti-discrimination legislation. It also complements other City initiatives aimed at accessible tourism, such as our new changing places facilities and mobility maps. Equitable access to our beaches will also contribute significantly to an accessible and inclusive Gold Coast 2018 Commonwealth Games™ and deliver a legacy benefit for local residents and visitors to the city. The recent trial of beach access equipment at Burleigh beach has proven successful, and has enabled many people who were previously excluded from the beach and surf to access these places again. Moreover, the beach access equipment trialled proved easy to use and fit for purpose by community members. The evaluation also identified strong community support for beach access at other locations, on an ongoing basis. As a result, this report recommends that the City continue to provide beach access equipment at a number of locations across the city.

738th Council Meeting 21 June 2017 11 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 2 (Continued) EVALUATION OF BEACH ACCESS TRIAL AND RECOMMENDATION TO PROVIDE IMPROVED ACCESS TO CITY BEACHES FOR PEOPLE OF ALL AGES AND ABILITIES CS431/437/03/01/02 (P4) 17 RECOMMENDATION It is recommended that Council resolves as follows: 1 Council notes the report on the findings of the beach access trial.

2 That Council supports improved access to city beaches for people of all ages and abilities, on an ongoing basis.

3 That Council approves the proposal to provide beach access equipment at a number of locations, in partnership with Surf Life Saving Clubs, as outlined in this report.

Author: Authorised by: Brooke Denholder Alison Ewens Manager Safe and Liveable Communities Director Community Services 31 May 2017 TRACKS REF: 62370371 COMMITTEE RECOMMENDATION CS17.0615.002 moved Cr McDonald seconded Cr Boulton

1 Council notes the report on the findings of the beach access trial. 2 That Council supports improved access to city beaches for people of all ages

and abilities, on an ongoing basis. 3 That Council approves the proposal to provide beach access equipment at a

number of locations, in partnership with Surf Life Saving Clubs, as outlined in this report.

CARRIED

Beach Access Trial Evaluation Findings May 2017

738th Council Meeting 21 June 2017 Community Services Committee Meeting 15 June 2017 Item 2 (Continued)

12 Adopted Report

Attachment 1

Table of Contents 1. Introduction ................................................................................................................................ 3

2. Background ................................................................................................................................ 3

3. Beach access trial ...................................................................................................................... 3

4. Beach access equipment ........................................................................................................... 3 4.1 Use of beach access equipment ....................................................................................... 4 4.2 Profile of beach access equipment users .......................................................................... 5 4.3 Standard of beach access equipment ............................................................................... 6 4.4 Support staff for beach access equipment ........................................................................ 6

5. Onsite interview feedback ......................................................................................................... 7 5.1 Support for beach access trial ........................................................................................... 7 5.2 Perceived community benefits from the beach access trial ............................................... 7 5.3 Suggestions for improving beach access .......................................................................... 8

6. Media coverage of beach access trial ....................................................................................... 9 6.1 Social media ..................................................................................................................... 9 6.2 Website ............................................................................................................................11 6.3 Other media .....................................................................................................................12


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Attachment 1

1. Introduction The purpose of this report is to outline evaluation findings and feedback from the beach access trial held at Burleigh Heads beach between September 2016 and April 2017.

2. Background In 2016 Council acknowledged the need to increase equitable access to the city’s beaches and approved the purchase of beach matting and two beach wheelchairs (different types) for donation to Burleigh Heads Mowbray Park Surf Life Saving Club for a beach access trial from September 2016 to May 2017, on condition that this service was free to users.

The purchase of two beach wheelchairs for donation to Gold Coast Recreation and Sport Inc. for city-wide community use was also approved, on condition that this service was also free to users.

3. Beach access trial The beach access trial was coordinated by Burleigh Heads Mowbray Park Surf Life Saving Club (Club) at Burleigh Heads beach between September 2016 and April 2017. The Club trialled the use of beach matting and two beach wheelchairs that were made available to the community free of charge.

During the trial, the Club took bookings for the beach wheelchairs and set up the beach matting each Saturday between 9am and noon. The Club’s Patrol Captain managed trial operations on the day with assistance from volunteer Club members and lifeguards.

City of Gold Coast (City) Officers supported the Club to host open days on three Saturdays during the trial period to evaluate the trial and raise community awareness of the City’s equitable beaches program.

4. Beach access equipment The equipment used during the beach access trial included beach matting, a Mobi floating wheelchair and a Hippocampe beach wheelchair (illustrated in Figure 1).

Figure 1 - Hippocampe (left), Mobi (right) beach wheelchairs and beach matting


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Attachment 1

4.1 Use of beach access equipment During the trial period, a total of 69 people made use of the available beach access equipment – equating to over two users per day the equipment was available.

As shown in the Figure 2 below, the majority of users were located at the Burleigh Heads site.

Figure 2 – Location of beach access equipment users

From the two beach wheelchairs available, a majority of people chose to use the Mobi floating wheelchair.

The beach access equipment enabled individuals and families to access the sand and surf after very long periods of time (refer to text box below).

Location of beach access equipment users

Burleigh Heads

Gold Coast Recreationand Sport Inc

Community feedback on beach access equipment for individuals and families:

• Really improved access to beach for our family… The beach mat enabled access for our whole family to enjoy time at the beach together today. We are very limited in places we can potentially do this due to our daughter's moderate/high physical support needs, so the beach mat made a big difference to us... Thanks Burleigh, a great initiative!

• I just want to say a huge thank you for this initiative at Burleigh Beach. you will not know what a deep desire it has been to be able to be on the beach near the water when I visit the beach. I have only been able to sit near the footpath and not get any closer than that. Being on the beach is deeply important to me and accessing it last weekend was a huge goal achieved. My nephew is disabled and as a family we will be going to the beach this weekend. This program has made a huge difference in our quality of life.

• 'm really pleased to know that the local government has finally agreed to provide access to our beaches for those that [once] upon a time could only watch from the distance. I am glad that now everyone can enjoy this beautiful coast of ours together with their loved ones. Keep it up Gold Coast...

• Thank you so much for making today so special for my dad... When I told him what we were going to do.. his face lit up .. and nothing else mattered ...Thank you so much.. It means alot to us.

• … my mum used the water wheel chair and absolutely loved it. She actually pushed off the wheel chair and dived into the water and swam like a mermaid for about 1/2hour. [I’m] so appreciative that you have this service. She used to swim in the surf every day but she is 85 and only has one leg so has trouble walking through the sand to the water and also issues getting upright from laying down on the ground position. So the wheel chair work really well for her. It must be about 3 years since she has been in the sure. She [just] had the biggest smile on her face the [whole] time she was in the water. She loved it so much.

• Just wanted to say a huge thank you to you for arranging for [participant to] visit the beach last Saturday. This was the first time he had been able to hold sand since his accident some 40 years ago and he was very emotional.


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Attachment 1

4.2 Profile of beach access equipment users Feedback indicated that the users of the beach access equipment during the trial were predominantly aged 18 years and over (refer to Figure 3) – including some seniors aged 83, 85 and 94 years old (for example, see Figure 4).

Figure 3 - Age of beach access equipment users

Figure 4 - local resident Bryan, 94 years old, using the Mobi beach wheelchair at Burleigh Beach

People came from Gold Coast suburbs, regional Queensland and interstate to participate in the trial – including Brisbane, Charleville, and northern New South Wales.

The majority of users of the beach access equipment found out about the trial through word of mouth, followed by Facebook promotions (see Figure 5).

Figure 5 - How did you find out about the beach access equipment?

Age of Beach Access Equipment Users

0-10 years

10-18 years

18+ years

0

2

4

6

Word ofmouth

Facebook Newspaper City website

How did you find out about the beach access equipment?

No. of persons


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Attachment 1

4.3 Standard of beach access equipment Users of the beach access equipment were asked to complete a feedback form on the standard of equipment and how easy it was to use. Key findings included:

100% of those who provided feedback on the beach access equipment during the trial stated that the equipment worked 'very well'

100% of those who provided feedback said that the transfer to the beach wheelchair went well

The beach access equipment enabled wheelchair users to have a new experience

Support from Club lifeguards and volunteers was well received by the community

Overall, feedback indicated that although some minor improvements could be made1, the beach access equipment is easy to use (refer to text box below).

4.4 Support staff for beach access equipment

Community feedback indicated that the service and support from the Club lifeguards and volunteers made a large difference to the user experience (refer to text box below).

1 For more information, refer to section 5.3 Suggestions for improving beach access.

Community feedback on beach access equipment use:

• Easy to get in and out of. It gave me the opportunity to go into the surf after 10 years.

• So easy to wheel my mum so close to the water's edge at Burleigh. After 8 years since mum had her stroke. It was so wonderful to see her face so close to the water.

• Chair was very stable when fully floating - easy for 2 attendants to control in the waves.

Community feedback on support staff for beach access trial:

• If you can improve on the service that Burleigh Beach supply now, you are doing well. Thanks for the great memories we made today.

• [The] team were so helpful in getting me into the beach chair and down to the water. I haven't experienced anything like that surf in nearly 30 years!! The team floated me out of the chair, into a life jacket and floated me into the deeper water for a short while. It was a great feeling and I thought "my Christmases had come at once" and birthdays too.

• Maximum enjoyment, great help from volunteers and lifeguards. Excellent for wheelchair users.

• The care and time that the lifeguards down at Burleigh take when assisting people to access the surf is inspirational to see. The joy, not only on the faces of the disabled people, but on the faces of the people with them is just a delight to see. Makes me so proud to live on the Gold Coast and be a part of this great City.

• I found myself in a beach wheelchair on the water's edge enjoying the breakers. Soon thereafter, much to my delight … three wonderful folk 'floated' me out of the chair and gave me a little time holding me up to float in the 'swells' just beyond the breakers! It was great fun for me, and that relaxed weightlessness is a feeling I haven't had in a very long time… special thanks to [Club captain], for organising it all. [Club captain], your enthusiasm, passion and friendship won't be forgotten by us. You all made my year!


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Attachment 1

5. Onsite interview feedback City Officers conducted onsite interviews at three open days held during the beach access trial. The purpose of this feedback was to gauge community perceptions about the City’s equitable beaches program, and to raise awareness of the program.

Interviews included topics such as general support of the beach access trial, perceived community benefits of the trial and how the program could be improved if continued. General feedback on how beach access could be improved was also sought during the interviews.

Key findings from these largely qualitative interviews include:

100% of respondents are supportive of the beach access trial

100% of respondents would like to see beach access trials at other Gold Coast beaches

There are a number of areas for improvement should the beach access trial be extended

5.1 Support for beach access trial Feedback indicated overwhelming support for the beach access trial, and its continuation at other Gold Coast beaches.

General comments from feedback forms are found in the text box below:

5.2 Perceived community benefits from the beach access trial Overall, community feedback indicated strong support for the beach access trial. Comments from feedback forms are found in the text box below:

General comments in support for beach access trial: • It’s long overdue • There should be more [locations] • Great idea, should be permanent, good for prams • Great idea • Useful for prams as well as great for families (i.e. people with disabilities, playing with

children on beach) • Great for people with disabilities to have access to the beach and get to swim in the surf

Perceived community benefits from the beach access trial: • More access for everyone to the beach • More people getting out and about, increased business • Enhancing awareness of people with disabilities and the lack of opportunity for ordinary

activities [and an] improved lifestyle • People with disabilities can enjoy the water and beach; stronger social inclusion


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Attachment 1

5.3 Suggestions for improving beach access Figure 6 below outlines community feedback on areas of improvement for the Gold Coast beach access trial.

Figure 6 - Suggested improvements for beach access trial

0 2 4 6 8 10 12 14 16 18

Need for shaded rest spots

More matting

More advertising

More accessible parking

Four wheeler beach wheelchair

Extension of beach matting to water's edge

Extension of beach matting from footpath

Better signage

Beach access at other Gold Coast locations

Accessible change facilities

No. of responses

Suggested improvements for beach access trial


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Attachment 1

6. Media coverage of beach access trial

6.1 Social media The beach access trial, through the City of Gold Coast and Mayor Tom Tate Facebook pages, received much social media publicity and was ‘shared’ extensively.

14 July 2016

179,521 people reacted.

6 February 2017 441 likes, 59 shares as at 22 May 2017.


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Attachment 1

9 February 2017

4, 100 views; 105 likes and 35 shares as at 22 May 2017.

15 February 2017

http://nypost.com/video/this-beach-just-became-wheelchair-accessible/

467 likes, 68 shares as at 22 May 2017.

24 February 2017

345 likes, 43 shares as at 22 May 2017.


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Attachment 1





11 March 2017

4,634 likes, 542 shares as at 22 May 2017.

6.2 Website Website analytics reveal a significant increase in traffic to the City of Gold Coast Accessible Beaches webpage since the beach access trial commenced. Other key findings include:

The Accessible Beaches webpage received hits from interstate, intrastate and international visitors - including Taiwan, New Zealand, United Arab Emirates and France (see Figure 7).

Page views of the Accessible Beaches webpage increased by almost 250% over the past year.

Figure 7 – Physical location of Accessible Beaches website visitors

Location of Accessible Beaches website visitors Queensland

New South Wales

Victoria

South Australia

Western Australia

Australian Capital Territory

Taiwan

France

New Zealand

United Arab Emirates


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Attachment 1

https://www.facebook.com/cityofgoldcoast




http://www.goldcoast.qld.gov.au/community/beach-access-points-platforms-for-wheelchairs-2981.html

http://www.goldcoast.qld.gov.au/community/beach-access-points-platforms-for-wheelchairs-2981.html

6.3 Other media The beach access trial received widespread media attention on FM radio, newspaper, online news, television both interstate, intrastate and some international (including the New York Post). Further details are found in table 1 below. Table 1 - Outline of media coverage of beach access trial

Media Name No. of articles

FM Radio ABC Gold Coast Radio, QLD 3

Juice 107.3 Gold Coast 1

Newspaper

Courier Mail, Brisbane, QLD 1

Gold Coast Bulletin, QLD 1

Daily Advertiser, Wagga Wagga NSW 1

Illawarra Mercury, Wollongong NSW 1

Western Advocate, Bathurst NSW 1

Bendigo Advertiser, Bendigo VIC 1

Shepparton News, Shepparton VIC 1

Local Government Focus, National 1

Travel Daily 1

Online news

Weekendnotes.com 1

9News.com.au 1

Yahoo! News Australia 1

MyGC.com.au 1

Brisbane Times 2

New York Post 1

Television

Channel 9, Brisbane 1

Channel 9 Gold Coast 2

WIN Cairns, Cairns 1

WIN Mackay 1

WIN Rockhampton 1

WIN Sunshine Coast 1

WIN Toowoomba 1

WIN Townsville 1

WIN Wide Bay, Bundaberg 1


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Attachment 1

738th Council Meeting 21 June 2017 25 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 PARKS & RECREATIONAL SERVICES BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) Refer 3 page attachments 1 BASIS FOR CONFIDENTIALITY Not Applicable. 2 EXECUTIVE SUMMARY In March 2013 the Council approved a development permit for the Burleigh Heads-Mowbray Park Surf Life Saving Club Inc (Burleigh SLSC) for redevelopment and extensions to the existing club premises. The Burleigh SLSC is seeking consent to lodge another application to extend its built premises further to the north. The proposal raises a number of challenges and issues:

further encroachment into parkland and its functional spaces potential community discontent over incremental encroachment onto open space previous requests from other clubs have been refused increased car parking and traffic flow issues. 3 PURPOSE OF REPORT The purpose of this report is to enable Council to determine its position on what is an acceptable level of clubhouse redevelopment by the Burleigh SLSC having regard to the Burleigh Heads foreshore parklands and other potential impacts. 4 PREVIOUS RESOLUTIONS Ex Minute CP13.0320.005 (in part) That Council resolves as follows:

Real Property Description Lot 98 on SP244690 Address of Property 53 - 55 Goodwin Terrace, Burleigh Heads Area of Property 2,770m² Decision Type Development Permit for Additions to an existing Surf

Life Saving Club Further Development Permits Building Works, Plumbing and Drainage works Further Compliance Permits None Compliance Assessment required for documents or works

None

NATURE OF DECISION

A Council approves the issue of a development permit for material change of use for a Surf Life Saving Club (additions to), subject to the following conditions:

738th Council Meeting 21 June 2017 26 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) 5 DISCUSSION Background The foreshore parks (Justins Park; John Laws Park, others) at Burleigh are among the most popular in the city. Regular events and large numbers of visitors use this important ocean foreshore open space each year. The collection of parks offer activations such as arts and crafts markets, major and local community events, and provides for interactive play, picnicking, open space, pedestrian and cycle connectivity and beach access. The foreshore parks enhance the city’s image to tourists as well as to cater for an increasing population. It is recognised the Burleigh SLSC provides a valuable service to the community through its beach patrols. Advice from the Chief Lifeguard is that if Council was to provide this service it would incur an additional expense in labour costs for the September – April period in which the volunteer service operates. The Burleigh SLSC provides further services such as dining through its supporters club. The Club also fosters social cohesion and community capacity building. Lease tenure The Burleigh SLSC currently holds a Trustee Lease over its existing building located within Lot 98 on SP244690 being a Reserve for Local Government under the control of the City as Trustee. The current lease commenced on 1 April 2011 and expires on 30 June 2024 with a lease area of 1240 square metres. An earlier trustee lease to the Club commenced on 1 July 1997 and expired 30 June 2012. The lease area was 920 m2 and the lease contained a condition prohibiting a gaming licence. In late 2000 the Department of Natural Resources and Mines (DNRM) requested comment from the City on development plans from the Burleigh SLSC and for the grant of a Term Lease from the State. The Club was proposing the introduction of gaming machines at the site and under the current tenure with the City gaming machines were prohibited. The City raised no objection; however, the Club did not proceed with its proposal at that time. The lease to the old “Paragon” was due to expire on 31 October 2003 and by June 2002 the City was considering options for the park post expiry of the lease. Officers were subsequently advised of potential redevelopment plans by the Burleigh SLSC. The Club was requested to provide details of any development plans so that all proposals could be considered as part of the parkland re-development. At Council’s meeting on 19 September 2003 (Ex Minute C03.0912.004) approval was obtained to grant a licence for 12 months to the Burleigh SLSC over the old Paragon site. This would enable the Club to continue providing a service to the public by way of operating the kiosk as well as provide sufficient time to further advance with development plans. Constructed within the lease area of the Club were three two-storey interconnected, but essentially stand-alone buildings. Original buildings were built in the early 1970’s and over time there had been adhoc expansions which resulted in badly designed facilities. The conceptual plans advanced by the Club were to demolish all buildings in stages to create one premise.

738th Council Meeting 21 June 2017 27 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) At Council’s meeting on 30 May 2005 (Ex Minute HC05.0519.008) approval was granted to extend the licence of the old Paragon site with a view of occupation not extending past 30 June 2006. The City also resolved that the proposed building footprint was not acceptable and the extended time period would enable all parties to finalise the parameters by which future development plans would progress. The City also raised no objection to the introduction of gaming machines subject to all regulatory approvals being obtained. In February 2006 the City granted owner’s consent to the lodgement of a Material Change of Use - MCU (Impact Assessment) application for a proposed take away food premise, in November 2006 consent was provided to the lodgement of an MCU (Impact Assessment) application for internal alterations to accommodate gaming machines and in March 2007 consent was provided to an MCU (Impact Assessment) application for proposed alterations and additions. These would be the first of many applications lodged associated with the Club’s redevelopment plans. In late 2009 the Burleigh SLSC lodged a new application for future development plans which would require extensions outside its current lease area. An offer of a new lease was made on 14 December 2009 and while the terms and conditions were agreed finalisation of the lease awaited completion of all building works on site. In February 2011 all works had been completed, however, at the time of completing the survey work it was identified that the Club’s works had encroached over a property boundary. Amendments to property boundaries were required prior to registration of the new lease. The trustee lease (current) commenced on 1 April 2011 and is due to expire on 30 June 2024. In May 2012 the City received a request for owner’s consent to the lodgement of an MCU (Impact Assessable) application for a partial third storey. The Club advised that this was required for club members only and not for use by the general public. Planning approval was obtained in March 2013 and as works were within the current lease area no adjustment to the current lease was required to enable the works to proceed. In more recent years the Burleigh SLSC has requested support on a number of occasions for the introduction of a tourist information centre and further extensions to the premises in the nature of boat storage, restaurant, balcony and kitchen extensions. These proposals were not supported, specifically the need for a tourist information centre which is not fundamental to the operation of a surf club. The area proposed for lease occupation was considered integral to the City’s access to the beach in the event of emergencies, maintenance, in times of significant storm events etc. where unimpeded access to the beach is essential. Current development proposal Club Building Following an application made by the Burleigh SLSC in 2013, the City gave consent to the lodgement of a development application (impact assessable) for redevelopment of its existing facilities. The proposed development incorporated a multi-purpose area (partial third storey), storage and dining and was required to keep within its lease footprint. At Council’s meeting on 26 March 2013 the redevelopment application was approved after which the club proceeded with its redevelopment. Council has received a new application for further development from the Burleigh SLSC proposing to construct extensions to the north of its existing building / lease area (refer to Attachment 1).

738th Council Meeting 21 June 2017 28 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) The proposed building extensions include: Extensions to outdoor dining space (116.05m2) Tourist information centre (42.56m2) Additional board and boat storage (27.76 m2) Takeaway storage extension (10.80m2).

The above extensions once coupled with existing building configurations will result in increased bar, kitchen and dining space, most of which are commercial in nature. Historically, Surf Life Saving Clubs undertaking redevelopment of their clubhouses have been required to keep within or in very close proximity to their existing lease footprint with limited increase to commercial activities. The proposal by the Burleigh SLSC carries a risk that if approved it would create a precedent that other clubs may seek to use to expand their lease footprint. There are many such facilities operated by similar clubs along the coastal open space precincts of the city, and it is not considered desirable that further loss of public open space continues to occur. Park surveys have recently reiterated a demand for protecting and expanding open space areas, with less development of built infrastructure. The Burleigh SLSC claims the existing building requires extensions to include the establishment of a new tourist information centre, additional boat and board storage and refuse area, extension to the existing kitchen and bar, and extensions to the indoor and outdoor dining areas. To assist Council consider this proposal an attached plan (Attachment 2) is provided with marked referencing points. A The proposal adds significant bulk to the northern aspect of what is already considered

a large building that makes up the existing clubhouse. The building’s expansion could be seen to conflict with a past decision by Council to end the lease and demolish the “Paragon” building that once occupied space adjacent to the Burleigh SLSC to the south. This demolition re-opened what was considered clustered public open space, improving vistas from the highway and surrounds to the beach and ocean, and returned premium open space park back to the community. The current proposal by the Burleigh SLSC has the potential to again allow buildings (at ground and first story level) to expand and dominate premium open space parkland that is located in the core of the Burleigh foreshore area.

B The applicant is seeking additional storage space; however, they continue to choose to

house significant numbers of privately owned paddle boards in their existing storage space of 168 square meters. Of the 123 boards and 63 skies stored on site, private boards make up approximately 70% of the total, with only 30% representing Club storage. This diminishes its capacity to store its beach patrol equipment. By comparison, a number of clubs whose volunteers choose to use personal paddle boards for patrols rather than share club supplied boards require these club members to house and transport such boards from their homes. The storage of private property is not considered an appropriate use of premium parkland.

738th Council Meeting 21 June 2017 29 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1)

C The hardstand area that currently exists north of the existing clubhouse (and which is

outside the current lease area) functions as:

A wash down area for the SLSC Service delivery for the SLSC A clear zone (D) for emergency access by the City’s Lifeguard Operations,

Emergency Services (e.g. Ambulance) and urgent beach maintenance responses when requiring access via the park onto the beach.

The proposal (area E) encroaches into the above described service delivery and wash down space (area C) and the proposal has not revealed how these activities will be facilitated into the future. The SLSC has stated that it will ask deliveries to be brought in smaller trucks to cope with the reduced space. It is not considered this response is likely to be a workable solution. Trucks entering this space require turning circles to manoeuvre and park. This is likely to impede the emergency services access zone. Occasions have already occurred where ambulances have not been able to access the beach due to congestion on the hardstand zone. If space is being occupied for washing down and drying equipment prior to its storage, space for deliveries to enter and leave is further restricted. If the activities of service deliveries, washing down equipment and emergency access are pushed north, then the proposed building extension ultimately contributes to the consequential loss of public open space to accommodate this activity.

Current space used for service delivery and wash down would be potentially displaced to the north if taken up by building extensions

Following discussions with officers dealing with strategic tourism matters, the tourist information centre proposal was not well supported. Initial plans to upgrade and expand the tourism facility in Cavill Mall Surfers Paradise have not been pursued in the face of current patronage and the availability of online markets to retrieve tourist information and ticket sales to city attractions. The SLSC has also stated the Tourist Information Centre would be commercially run. Further, the first floor extension to the SLSC’s proposed tourism information kiosk proposes to expand commercial dining.

738th Council Meeting 21 June 2017 30 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) The recent initiative at Burleigh to provide improved beach access for special needs persons using beach mats and wheel chairs has been well received by the community. To support this service, which is aided by the Burleigh SLSC, a proposal to improve storage capacity to house matting and chairs for participants in this program would perhaps be worthy of an amended and scaled down proposal by the SLSC. The SLSC have discussed their potential to host future Australian SLSC titles. The event committee that runs such titles have communicated to the SLSC that sufficient facilities exist in the SLSC’s current building. However, the surrounding parkland is not considered the most appropriate location for such a major event. While the proposed expansion is not recommended, if Council were to approve it a number of potential conditions would need to considered:

If expanded commercial space triggered requirements for additional car parking, it is recommended that a monetary contribution be made towards public streetscape improvements and public car parking infrastructure or other transport initiatives for the Burleigh area. This is regarded a more desired outcome than hardened car park infrastructure developed on prime public open space areas adjacent to the SLSC.

The provision of shade trees and upgrade of pedestrian paths along pedestrian routes from the club/park to adjacent transport nodes (e.g. future light rail station).

The continual improvement of the Ocean Way. The development proposes additional dining space and it is expected that the

Burleigh SLSC will continue to generate substantial revenue. If this were to be supported, it may be appropriate that the Burleigh SLSC be required to pay car parking contributions expected of any other like business.

The Club’s current proposal extends over the current property boundary into an adjoining Reserve for Park and Recreation. Negotiations with DNRM would be required in the event that the proposal, in any form whereby development is to encroach outside of the current boundary, were to be supported. Any extension would require a new lease with terms and conditions to be in accordance with the City’s current Leasing Policy. Costs associated with any boundary adjustments and lease negotiations would be the responsibility of the Burleigh SLSC. State Government Considerations On the 2 May 2017 DNRM released its updated Operational Policy – Secondary Use of Trust Land under the Land Act. In that policy the following statements are noted: An appropriate level of infrastructure development may be permitted provided it

services the purposes of the community purpose trust land. Surf lifesaving is considered to be an essential service to the community. Appropriate facilities to service the activity needs of Surf Life Saving Clubs (boat

storage, training, lookout towers etc) will continue to be allowed on community purpose trust land.

Increase in commercial aspects of existing Clubs (e.g. Surf Clubs) is now considered inconsistent and not supported.

A stand-alone commercial component which is considered to obtain the majority of its business from customers who are not necessarily trust land users would be inconsistent with the purposes of the community purpose trust land and will not be permitted (eg tourist information centre).

738th Council Meeting 21 June 2017 31 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) Statutory Planning Requirements The proposed new SLSC facilities would require a development permit for making a Material Change of Use Impact Assessable application. The development application will be impact assessable requiring public notification, public submissions and potential submitter appeal rights. 6 ALIGNMENT TO CORPORATE PLAN/ OPERATIONAL PLAN 1.0 The best place to live and visit 1.2 We live in balance with nature

We manage quality rural and urban living while looking after the future of the city’s rainforest, bushland, waterways and open space 1.7 Everyone can enjoy a beach experience Our beaches are open and accessible to everyone. 7 GOLD COAST 2018 COMMONWEALTH GAMES™ IMPACT Not Applicable 8 FUNDING AND RESOURCING REQUIREMENTS Not Applicable 9 RISK MANAGEMENT Not Applicable 10 STATUTORY MATTERS The proposed new SLSC facilities will require a development permit for making a Material Change of Use Impact Assessable application. The development application will be impact assessable requiring public notification, public submissions and potential submitter appeal rights. 11 COUNCIL POLICIES Council Leasing Policy – State Reserves and Council freehold land for sporting, recreational, community service and educational purposes. 12 DELEGATIONS Not Applicable.

738th Council Meeting 21 June 2017 32 Community Services Committee Meeting 15 June 2017 Adopted Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) 13 COORDINATION & CONSULTATION Name and/or Title of the Stakeholder Consulted



Manager Parks & Recreational Services


Coordinator Recreational Services


Senior Property Officer Acquisition Divestment & Leasing

Organisational Services Yes

Division Councillor Local Councillor Consulted Manager City Development Planning &

Environment Consulted

Strategic Project Officer (Tourism )

Economic Development and Major Projects

Consulted

14 STAKEHOLDER IMPACTS Whilst it is acknowledged the Burleigh SLSC provide a valuable beach patrol service, beachside and park dining opportunities; and its membership contributes to community cohesion, it Is important its plans for expansion do not impact on the enjoyment by park patrons to the popular Burleigh foreshore area. The current proposal encroaches beyond the SLSC’s current lease area and will result in loss of parkland. The city has recently experienced varied objections with building proposals at other foreshore parks and this is an indication that the community will often value the open space over built infrastructure on its prime foreshore city parks. 15 TIMING Council’s decision can be communicated to the Burleigh SLSC immediately. 16 CONCLUSION Following recent redevelopment of the Burleigh SLSC building, the club is seeking

consent to lodge further applications to extend its building.

The current proposal raises a number of concerns surrounding its potential impact on the surrounding parkland and its appropriateness in regard to extended commercial activity on public open space / trust land for park and recreational purposes.

738th Council Meeting 21 June 2017 33 Community Services Committee Meeting 15 June 2017 Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) 17 RECOMMENDATION It is recommended that Council resolves as follows: 1 That Council note the Department of Natural Resources and Mines’ position that an

increase in commercial aspects of existing Clubs (e.g. Surf Clubs) is now considered inconsistent and not supported; and this position by the department be relayed to the SLSC.

2 That Council does not support granting consent for the Burleigh SLSC to lodge the

subject development application in its current proposed form. 3 That the placement of a commercially run Tourist Information Centre is not supported

given the alternative on-line markets available for tourism information and ticketing; and its inconsistency with community purpose trust land.

Author: Authorised by: Ross Greenwood Alison Ewens Executive Coordinator Parks Director Community Services 7 June 2017 TRACKS REF: 60343058

Cr PC Young declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to her involvement as a life member, trainer and active surf life saver at Nobbys Surf Life Saving Club; being a patron of the Miami Surf Life Saving Club and being a volunteer and active participant of the Albatross Nippers (Nobby’s) and Seahorse Nippers (North Burleigh) special need program; but that she had considered her position and was firmly of the opinion she could participate in debate and vote on this matter in the public interest. Cr Caldwell declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to him being an active patrolling member of Southport Surf Life Saving Club, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. Cr Baildon declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to his involvement with Southport Surf Life Saving Club, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. Cr Taylor declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to him being a life member and former President at Kurrawa Surf Life Saving Club, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest.

738th Council Meeting 21 June 2017 34 Community Services Committee Meeting 15 June 2017 Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) Cr McDonald declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to her involvement with the Pacific Club Surf Life Saving Club, but that she had considered her position and was firmly of the opinion she could participate in debate and vote on this matter in the public interest.

RECOMMENDATION CHANGED AT COUNCIL MEETING 21 JUNE 2017 COMMITTEE RECOMMENDATION CS17.0615.003 moved Cr PC Young seconded Cr Boulton 1 That Council note the Department of Natural Resources and Mines’ position that an

increase in commercial aspects of existing Clubs (e.g. Surf Clubs) is now considered inconsistent and not supported; and this position by the department be relayed to the SLSC.

2 That Council does not support granting consent for the Burleigh SLSC to lodge the

subject development application in its current proposed form.

3 That officer’s work with Burleigh Life Saving Club to prepare an amended and scaled down proposal within their current lease footprint.

4 That the placement of a commercially run Tourist Information Centre is not supported

given the alternative on-line markets available for tourism information and ticketing; and its inconsistency with community purpose trust land.

CARRIED Cr PC Young voted in the positive. Cr Caldwell voted in the positive. Cr Baildon voted in the positive. Cr McDonald voted in the positive.

COUNCIL MEETING 28 APRIL 2017 Cr PC Young declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to her involvement as a life member, trainer and active surf life saver at Nobbys Surf Life Saving Club; being a patron of the Miami Surf Life Saving Club and being a volunteer and active participant of the Albatross Nippers (Nobby’s) and Seahorse Nippers (North Burleigh) special needs program; but that she had considered her position and was firmly of the opinion she could participate in debate and vote on this matter in the public interest. Cr PC Young remained in the room Cr Caldwell declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to him being an active patrolling member of Southport Surf Life Saving Club, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. Cr Caldwell remained in the room

738th Council Meeting 21 June 2017 35 Community Services Committee Meeting 15 June 2017 Report ITEM 3 (Continued) BURLEIGH HEADS-MOWBRAY PARK SURF LIFE SAVING CLUB INC - PROPOSED REDEVELOPMENT PN321979/46(P1) Cr Baildon declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to his involvement with Southport Surf Life Saving Club, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. Cr Baildon remained in the room Cr Taylor declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to him being a life member and former President at Kurrawa Surf Life Saving Club, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. Cr Taylor remained in the room Cr McDonald declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to her involvement with the Pacific Club Surf Life Saving Club, but that she had considered her position and was firmly of the opinion she could participate in debate and vote on this matter in the public interest. Cr McDonald remained in the room RESOLUTION G17.0621.020 moved Cr PC Young seconded Cr Caldwell That Committee Recommendation CS17.0615.003 be adopted, with the deletion of Part 1 and a change to Part 2, such that it reads in its entirety as follows: 1 That Council does not support granting consent for the Burleigh Heads –

Mowbray Park Surf Life Saving Club to lodge the subject development application in its current proposed form.

2 That officers be directed to work with Burleigh Heads – Mowbray Park Surf Life Saving Club in a direction that will work with the club to provide an essential service to the community.

3 That the placement of a commercially run Tourist Information Centre is not supported given the alternative on-line markets available for tourism information and ticketing; and its inconsistency with community purpose trust land.

CARRIED BY SUPER MAJORITY Cr PC Young, Cr Taylor, Cr Baildon and Cr Caldwell voted in the positive. Cr McDonald voted in the negative.

738th Council Meeting 21 June 2017 36 Community Services Committee Meeting 15 June 2017 Report

Attachment 1


Attachment 1 (Continued)


Attachment Two


CLOSED SESSION LOCAL GOVERNMENT ACT 2009 AND SUPPORTING REGULATIONS PROCEDURAL MOTION moved Cr PC Young seconded Cr Baildon That the Committee move into Closed Session pursuant to Section 275(1) of the Local Government Regulation 2012, for the consideration of the following item for the reason shown:-

Item Subject Reason

4 Management Arrangements Palm Beach Aquatic Centre Budgetary Matter

Contractual Matter

CARRIED

PROCEDURAL MOTION moved Cr Boulton seconded Cr McDonald That the Committee move into Open Session.

CARRIED Following resumption into Open Session Item 4 was moved and carried as shown on the following page.


ITEM 4 COMMUNITY VENUES & SERVICES MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16 1 BASIS FOR CONFIDENTIALITY 1.1 I recommend that this report be considered in Closed Session pursuant to section

275 (1) of the Local Government Regulation 2012 for the reason that the matter involves

(c) the local government’s budget (e) contracts proposed to be made by it (h) other business for which a public discussion would be likely to prejudice the interests of the local government or someone else, or enable a person to gain a financial advantage.

1.2 I recommend that the report/attachment be deemed non-confidential except for those parts deemed by the Chief Executive Officer to remain confidential in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009.

2 EXECUTIVE SUMMARY Not Applicable. 3 PURPOSE OF REPORT The purpose of this report is to make recommendations to the Council regarding the City’s existing aquatic centre management contracts. 4 PREVIOUS RESOLUTIONS Ex minute G17.0428.021 (part): 3 That the future management arrangements for aquatic centres be the subject of the

development of a business case considering a range of options, including contracting out or in house management.

Ex minute CS17.0123.005 1 That the report/attachment be deemed a confidential document and be treated as such

in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009 and that the document remains confidential unless Council decides otherwise by resolution.

2 That the existing management contracts under LG314/411/12/045T for Miami, Palm Beach, Mudgeeraba, Helensvale and Nerang Aquatic centres be extended for a period of 14 months to 31 October 2018.

3 That the Significant Contract Plan (as attached to this report) recommending the appropriate changes to the City Contracting Plan be approved.

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ITEM 4 (Continued) MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16 5 DISCUSSION Council has decided that a variation to the current aquatic centre management contracts is to be negotiated with the incumbent suppliers to extend the contract term by 14 months (to 31 October 2018). These arrangements have been progressed for the Miami, Helensvale, Nerang and Mudgeeraba Aquatic Centres. As part of reporting the findings from the City Aquatics Centres Strategic Review in April this year, officers outlined their intent to consider the feasibility of bringing the management of the Palm Beach Aquatic Centre (PBAC) back under the City’s control following the expiry of the current contract on 31 August 2017. This was subject to the preparation of a business case to assess the cost/benefit to the City of in-house management. The completed Business Case (refer attached) assesses that the cost/benefit in this case favours in-house management. Specifically, the Business Case concluded that the City has developed its capability in the area of aquatic centre operations and as such can make the proposed changeover in management with little effort relative to the benefits identified as accruing from the change. The benefits of in-house management over contract management in this case are: increased financial return to the City

ability to better manage staff capacity and rostering across multiple venues

ability to better understand and manage the PBAC customers ahead of the proposed redevelopment of the facility

ease of access for redevelopment planning standardisation of City service delivery and standards across multiple city pools.

Other considerations supporting the position for City management of the PBAC include: The replacement of amenities planned for 2017-18 will have an impact on pool

operations

It is considered that these works can be managed more effectively if the centre is under the City’s management.

Achieving efficiencies by utilising existing Major Sports and Aquatics staff at these centres.

Staff will have the ability to work across several centres providing increased effectiveness and career path opportunities.

REDACTED

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ITEM 4 (Continued) MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16 Systems are already in place for key activity areas such as learn to swim, swim

squads, event management, centre bookings, fitness centre operations and plant operations. Managing several centres will provide the opportunity to reduce duplication, to provide consistency in service levels and to reduce costs.

Increased ability to attract and manage events across the aquatic centre network.

The City will have ‘hands on’ control in ‘real time’ of the operations and asset maintenance of its aquatic facilities.

Flexible and responsive management systems can be linked directly to Council policies, including consistent fees and charges.

Based on the above, it is recommended that the case for City management for PBAC be approved. In order to establish appropriate transitional arrangements and to give affected member based customers appropriate notification, it is recommended that a minimum three month notice period be provided. Accordingly, it is recommended the City management of the Centre commence from 1 November. 6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND

OPERATIONAL PLAN B We manage the city responsibly Our stewardship of the city provides value for money for ratepayers. 7 GOLD COAST 2018 COMMONWEALTH GAMES™ IMPACT The GC2018 will have a direct impact on the operations of the Gold Coast Aquatics Centre (GCAC), There are an number of fixed term staff from the GCAC that will need to be accommodated elsewhere over this period of time. 8 FUNDING AND RESOURCING REQUIREMENTS There will be no additional operating funding required for aquatic centres in 2017-18. Adjustment to operational and revenue budgets for the PBAC will be made as part of the 2017 September Budget Review. 9 RISK MANAGEMENT CO000444 Core community and social infrastructure related services do not meet the needs of residents. 10 STATUTORY MATTERS Not Applicable.

REDACTED

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ITEM 4 (Continued) MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16 11 COUNCIL POLICIES Not Applicable. 12 DELEGATIONS Not Applicable. 13 COORDINATION & CONSULTATION Name and/or Title of the Stakeholder Consulted



Richard Pascoe Manager Community Venues & Services

Yes

David McMath Coordinator Procurement Contracts

Yes

Joe McCabe Chief Operating Officer Yes, supportive of Business Case

Brett Robinson Executive Coordinator Major Sports and Aquatics

Yes

Julie Brooks Executive Coordinator Directorate Finance

Yes

14 STAKEHOLDER IMPACTS There will be a mix of both regular users as well as membership based patrons at the PBAC that will need to be informed of the proposed change in management arrangements. The Divisional Councillor will be kept informed and consulted on these planned communications. 15 TIMING Extension options will be negotiated by the CPO and implemented by 30 June 2017.

REDACTED


ITEM 4 (Continued) MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16 16 CONCLUSION It is proposed that there are both financial and service benefits that will be realised from the City assuming direct operational management of the PBAC. There are a number of factors that make this the right time to assume in-house management of this facility, including the imminent expiration of the PBAC management contract; the opportunity to redeploy displaced staff during GC2018 and forthcoming plans for the redevelopment of the facility. 17 RECOMMENDATION It is recommended that Council resolves as follows: 1 That the report/attachment be deemed non-confidential except for those parts deemed

by the Chief Executive Officer to remain confidential in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009.

2 That the existing management contract under LG314/411/12/045T for Palm Beach Aquatic Centre be extended for a period of 2 months to 31 October 2017.

3 That City officers be authorised to do all things necessary to bring Palm Beach Aquatic Centre under in-house management on 1 November 2017 and to make necessary budget adjustments in the September 2017 budget review.

Author: Authorised by: Richard Pascoe Alison Ewens Manager Community Venues & Services Director Community Services 9 June 2017 TRACKS REF: 62400039

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ITEM 4 (Continued) MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16 RECOMMENDATION ADOPTED AS PRINTED COUNCIL MEETING 1 DECEMBER 2016 Cr Tozer declared a real (or perceived) conflict of interest (as per section 173 of the Local Government Act 2009) on this matter due to him receiving hospitality and services from Belgravia Leisure while promoting their interests and left the meeting room, taking no part in the debate or decision of the meeting. Cr Baildon declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to his son being involved with a Learn To Swim Centre, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. COMMITTEE RECOMMENDATION CS17.0615.004 moved Cr La Castra seconded Cr Boulton 1 That the report/attachment be deemed non-confidential except for those parts deemed

by the Chief Executive Officer to remain confidential in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009.



CARRIED Cr Baildon abstained from voting. Cr Tozer was absent for the vote.


ITEM 4 (Continued) MANAGEMENT ARRANGEMENTS PALM BEACH AQUATIC CENTRE PN87266/108/16

COUNCIL MEETING 21 JUNE 2017 Cr Tozer declared a real (or perceived) conflict of interest (as per section 173 of the Local Government Act 2009) on this matter due to him receiving hospitality and services from Belgravia Leisure while promoting their interests and left the meeting room, taking no part in the debate or decision of the meeting. Cr Tozer left the room Cr Baildon declared that a real (or perceived) conflict of interest in this matter could exist (as per section 173 of the Local Government Act 2009) due to his son being involved with a Learn To Swim Centre, but that he had considered his position and was firmly of the opinion he could participate in debate and vote on this matter in the public interest. Cr Baildon remained in the room RESOLUTION G17.0621.019 moved Cr Caldwell seconded Cr La Castra

That Committee Recommendation CS17.0615.004 be adopted as printed which reads as follows:- 1 That the report/attachment be deemed non-confidential except for those parts

deemed by the Chief Executive Officer to remain confidential in accordance with sections 171 (3) and 200 (5) of the Local Government Act 2009.



CARRIED

Cr Baildon and Cr PJ Young abstained from voting. Cr Tozer returned to the room. There being no further business the meeting closed at 2.46pm


ENTIRE ATTACHMENT REDACTED


These Pages

Numbered 1 to 71

Constitute The Adopted Report Of The Meeting

Of The Community Services Committee

Held Thursday 15 June 2017

738 COMMUNITY ADOPTED REPORT - 15 JUNE 2017...Jun 15, 2017 · G17.0621.021 moved Cr La Castra...

Documents

Transcript of 738 COMMUNITY ADOPTED REPORT - 15 JUNE 2017...Jun 15, 2017 · G17.0621.021 moved Cr La Castra...