GROUPS AND TEAMS

Groups

A group is defined as two or more individuals

Interacting andinterdependent, who have come

togetherto achieve particular

objectives.

Types of groups

Formal and informal groups

Command and task groups

Interest groups and friendship groups

Why People Join Groups?

Security Status Affiliation Power Goal achievement

The Five-Stage Model

Forming Storming

Norming

Performing

Adjourning

Group Structure

Conformity Adjusting one’s behaviour to align with the standards of the group Status A socially defined position or rank given

to groups or group members by others.

Group Structure - Performance Norms

Provide explicit ideas for individuals in the

group with respect to:

how hard they should work, how to get the job done, their level of output

Affect individual employee’s performance

Team

Work Team A group whose

individual efforts result in a performance that is greater than the

sum of the individual inputs.

Types of Teams

Problem-Solving Teams Self-Managed Work Teams Cross-Functional Teams

Key Roles Of Team

Linker

Creator

Promoter

Assessor

OrganizerProducer

Controller

Maintainer

Adviser

TEAM

Failure Of Teams Individual Focus: no clarity of role improper leadership no expected results

Organisational Focus: unclear team goals no methods to hold members accountable no management support

Importance Of A Team

Teams typically outperform individuals. Teams use employee talents better. Teams are more flexible and responsive

to changes in the environment. Teams facilitate employee involvement. Teams are an effective way to

democratize and organization and increase

motivation

Team Effectiveness

Each team member will have a clear understanding of his own purpose Each team member is free to assert his autonomy by saying ”no” Each team member assumes responsibility for team’s outcomes and for the current situation Each team member will be honest in making their contribution

Comparing Groups And Teams

Share information Goal

Neutral Synergy

Individual Accountability Random & varied Skills

Collective performance

Positive

Individual & mutual

Complementary