47 61 Princess Highway St Peters

47 – 61 Princess Highway

St Peters

Plan of Management

March 2016

© MacroPlan Holdings Pty Ltd All Rights Reserved. No part of this document may

be reproduced, transmitted, stored in a retrieval system, or translated into any

language in any form by any means without the written permission of MacroPlan

Holdings Pty Ltd. All Rights Reserved. All methods, processes, commercial

proposals and other contents described in this document are the confidential

intellectual property of MacroPlan Holdings Pty Ltd and may not be used or

disclosed to any party without the written permission of MacroPlan Holdings Pty

Ltd.

Quality Assurance

Report Stage Author Date Review Date

Draft Report C. Di Giulio 08/10/2015 K. Grinlaubs 19/12/15

Final Report K. Grinlaubs 24/02/16 W Gersbach 24/02/16

Amended Report K. Grinlaubs 10/03/16

Prepared for:

Cloverland International Pty Ltd

MacroPlan Holdings Pty Ltd staff responsible for this report:

Wayne Gersbach - General Manager - NSW

Konrad Grinlaubs - Senior Planner

Carlo Di Giulio - Senior Consultant, Planning & Urban Design

Table of contents

Section 1: Purpose of Plan of Management ..................................................5

Section 2: Operational Principles ................................................................6

2.1 Operational Principles 6

Section 3: Operational Guidelines ...............................................................7

3.1 Use of Common Recreation Areas & Common Areas Generally 7

3.2 Cleaning & General Maintenance Procedures 7

3.3 Maintenance of Essential Services 8

3.4 Parking, Servicing and Driveways 9

3.5 Emergencies 9

3.6 General hours of operation 9

3.7 PoM Review 10

3.8 Complaints Procedures 10

Section 4: Conclusion .............................................................................. 13

Section 1: Purpose of Plan of Management

PoM: 47 – 61 Princes Highway, St Peters

Cloverland International Pty Ltd 5

Section 1: Purpose of Plan of Management

This Plan of Management (PoM) applies to land at Lot 1 in DP 829951, otherwise

known as 47 – 61 Princes Highway, St Peters. Its primary purposes are to identify

the general operational objectives for the subject site, as well as to outline

specific guidelines to achieve such objectives.

This PoM is structured as follows:

Section 1 - Purpose of this PoM

Section 2 - Site Operational Objectives & Principles

Section 3 - Operational Guidelines

Section 4 - Conclusion

Section 2: Operational Principles



Section 2: Operational Principles

The purpose of this section is to outline the manner in which occupants of the site

can expect the site to operate on a daily basis, as well as behavioural

expectations of the site’s occupants.

The principles and objectives outlined below are general and are not expected to

be strictly implemented. Following any review of this PoM (as nominated in

Section 3 below), the objectives and principles may change.

2.1 Operational Principles

The following principles outline the site’s operational nature for occupants and

visitors. Conversely, occupants and visitors of the site are expected to adhere and

contribute to such principles in order to achieve the expected operational nature.

The site will be predominantly mixed use and creative in nature and

ambience.

Residents, occupants and visitors are expected to respect and maintain all

existing facilities on the site in good working order.

Any activities on the site are to be conducted with the amenity of others in

mind. In this regard, any activities which cause noise or activity which is

inconsistent with the predominant mixed use and creative nature of the site

are to be avoided.

Residents, occupants and visitors can expect the site to be maintained in a

reasonably clean and tidy manner; in particular the common open spaces

and through site link.

Section 3: Operational Guidelines




This section outlines the ongoing or ‘day-to-day’ actions which should generally

be adhered to or implemented by residents, occupants, or visitors to the site. The

guidelines are intended to achieve the operational principles identified in Section

3 of this report. The guidelines are subject to change by the Strata Plan’s

Executive Committee following any review of this PoM, or as deemed necessary.

3.1 Use of Common Recreation Areas & Common Areas

Generally

The common recreation areas can be used for both passive and active

recreation activities. Active recreation activities are limited to between

8.30am – 5.30pm Monday to Friday and 8.30am – 3.00pm Saturday and

Sunday, unless otherwise directed by the Executive Committee. Signage to

this effect shall be placed in or around the proposed common recreation

area/s.

Any common area shall be left in a tidy condition. It is the responsibility of

the user to ensure the common area is left in a tidy condition. Signage to

this effect shall be placed in a suitable location.

Private goods shall not be stored in any common areas.

Common areas shall be used and maintained in accordance with any

relevant legislation.

3.2 Cleaning & General Maintenance Procedures

The following maintenance procedures shall be implemented by building

management on a weekly basis:

Cleaning of common areas, including passageways, lifts, basement areas

and the like. Cleaning may include collection and disposal of any rubbish,

sweeping, vacuuming and mopping.

Common glazing areas, in particular around main entries, shall be cleaned.




Moving common bins from the common bin storage area towards the kerb

for collection by Marrickville Council the evening before the nominated

collection date. The bins shall be returned to the common bin storage area

on the nominated collection day.

Before returning the bins to the common bin storage area, each shall be

hosed clean.

Cleaning and tidying of common waste storage areas. Cleaning shall include

sweeping and hosing down the floor surface. Tidying can include

rearranging any bins or correctly placing any misplaced rubbish.

The following maintenance procedures shall be implemented on a monthly basis:

Cleaning of stair wells by way of sweeping and/or mopping.

The following maintenance procedures shall be implemented as required:

Lawns, plants and the like shall be mown or trimmed as required. During

summer, lawns and plants can be watered weekly. During summer, lawns

may require mowing on a weekly basis.

Replace lights, light fittings and the like, as required.

3.3 Maintenance of Essential Services

Regular servicing shall be scheduled by building management and performed for

essential services. This may include:

Bi-annual inspection of fire safety equipment, or as required by relevant

legislation.

Bi-annual inspection of mechanical ventilation systems, or as required.

Bi-annual inspection of lifts.

Bi-annual inspection of trunk drainage lines, or as required.

Bi-annual inspection of controlled access facilities, or as required.


3.4 Parking, Servicing and Driveways

Parking areas will be secured electronically with an intercom.

Parking shall take place within nominated parking areas only. Vehicles shall

not be parked in any driveways, recreation areas or the like. Signage to this

effect shall be placed in a suitable location.

Servicing and loading shall take place within the nominated loading bay

only.

Servicing and loading shall only occur during the hours of 7am – 9am and

3pm – 5pm Monday to Friday, except in the event of an emergency.

Signage to this effect shall be placed in a suitable location.

All deliveries must haul all/any items over the common open space with care

to avoid any damage.

Only SUV vehicles will be permitted in the loading area, unless prior

permission has been obtained from the building manager.

3.5 Emergencies

In the case of emergencies, the following services shall be contacted:

Fire, police, ambulance: 000

Sydney Water: 13 20 90

Marrickville Council: 9335 2173

Plumbing: Name…………………………… Ph……………………………

Electrical: Name…………………………… Ph……………………………

Controlled Access Systems: Name…………………………… Ph……………………………

Mechanical Ventilation: Name…………………………… Ph……………………………

General Cleaning: Name…………………………… Ph……………………………

3.6 General hours of operation

Core hours during which most non-residential activities can take place on the

subject site are between 8.30am – 5.30pm, Monday to Friday. Specifically, any

construction works such as renovations should take place between the nominated

hours only. Any construction work is not permitted on Saturday or Sunday. Prior




to any construction works commencing at the site, the Executive Committee

should be notified.

In addition to the hours nominated above, the commercial premises at the site

can operate between 9.00am to 5.30pm on Saturday and Sunday. It is expected

that the commercial premises will operate in a manner which respects the

residential amenity of the site.

3.7 PoM Review

This PoM shall be reviewed at least once every 12 months, or as required, by the

Strata Plan’s Executive Committee. Following a review, any aspect of the PoM

can be amended.

3.8 Complaints Procedures

The Strata Plan Executive Committee and/or the building manager is committed

to being responsive to the needs and concerns of all guests, occupants and

residents and resolving complaints as quickly as possible.

This procedure has been designed to provide guidance to guests, occupants and

residents on the manner in which the Strata Plan Executive Committee and/or the

building manager receives and manages complaints in a consistent, fair and

impartial manner.

The objective is to ensure:

• All guests, occupants and residents are aware of the complaint procedures,

• All Complaints will be investigated impartially with a balanced view of all

information or evidence,

• Reasonable steps to actively address all complaints will be undertaken and

every effort will be made to protect personal information,

• All complaints will be considered on its merits taking into account

individual circumstances and outcomes.


Under this procedure a complaint means an expression of dissatisfaction by

guests, occupants and residents, relating to an activity, or action occurring or has

occurred at the site.

A complaint can be made if you are dissatisfied with a service, the activities of

other, noise, odour, or similar and provided to the Strata Plan Executive

Committee and/or the building manager.

In the first instance it is recommended speaking directly with the building

manager. Otherwise lodge a complaint in one of the following ways:

• By completing a feedback form on our website.

• By telephoning the Executive Committee and/or the building manager on

Name…………………………… Ph…………………………….

• By writing to Executive Committee and/or the building manager at

Address…………………………….

• By emailing Email…………………………….

• In person by speaking to any of our Executive Committee and/or the

building manager.

The information required with all complaints. When investigating complaints,

reliance on provided information will be utilised to investigate the complaint

quickly and efficiently. The following information is required:

• Your name and contact details,

• The nature of the complaint,

• Details of any steps you have already taken to resolve the compliant,

• Details of any conversations you may have had relevant to the complaint,

• Copies of any documentation that supports the complaint.

When a complaint is received it will be recorded including contact details and all

details of the complaint. All outcomes and actions taken in the investigation,

including dates and times relating to actions to resolve the complaint will be

recorded.




Any rectification and/or remedial action taken to mitigate any identified issues will

also be recorded.

All complaint personal information recorded will solely be for the purposes of

addressing the complaint. Any personal details will actively be protected from

disclosure, unless expressly consented to be disclosure.

All complaints will be responded to in writing following the completion of the

investigation.

Section 4: Conclusion



Section 4: Conclusion

This Plan of Management relates to the site at Lot 1 in DP 829951, otherwise

known as 47 – 61 Princes Highway, St Peters. The Plan outlines the principles for

the use and management of the subject site. The primary principle is to achieve

a predominant residential nature at the site, without restricting conventional

commercial uses at the site. The plan subsequently outlines specific measures to

achieve the general operational principles.

The plan relies on annual reviews to maintain its implementation and relevance.

Melbourne

Level 4

356 Collins Street

Melbourne VIC 3000

(03) 9600 0500

Sydney

Level 4

39 Martin Place

Sydney NSW 2000

(02) 9221 5211

Brisbane

Level 15

111 Eagle Street

Brisbane QLD 4000

(02) 3221 8166

Adelaide

Ground Floor

89 King William Street

Adelaide SA 5000

(08) 8221 6332

Gold Coast

Level 2, The Wave

89-91 Surf Parade

Broadbeach QLD 4218

(07) 3221 8166

Perth

Level 1

89 St Georges Terrace

Perth WA 6000

(08) 9225 7200

47 61 Princess Highway St Peters

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