4613 SurePOS 100 Pont of Sale Terminal

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4613 SurePOS 100 Point-of-Sale Terminal

Installation and Operation Manual

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4613 SurePOS 100 Point-of-Sale Terminal

Installation and Operation Manual

GA27-4368-00September 29, 2011 - Approval Draft


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Note

Before using this information and the product it supports, read the information in Appendix C, Safety information, onpage 47 and Appendix D, Notices, on page 53 on page 59 .

August 2007

This edition applies to the 4613 SurePOS 100 series point-of-sale terminals and to all subsequent releases of thisproduct until otherwise indicated in new editions. Retail Store Solutions documentation are available on the IBM

Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store/support.A form for reader's comments is also provided at the back of this publication. If the form has been removed,address your comments to:

IBM CorporationRetail Store Solutions Information DevelopmentDepartment ZBDAPO Box 12195Research Triangle Park, North Carolina 27709 USA

When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever informationyou supply in any way it believes appropriate without incurring any obligation to you.

Copyright IBM Corporation 2007.US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

September 29, 2011 - Approval Draft
http://www.ibm.com/solutions/retail/store/supporthttp://www.ibm.com/solutions/retail/store/support


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Contents

Tables . . . . . . . . . . . . . . . v

Figures . . . . . . . . . . . . . . vii

About this Guide . . . . . . . . . . ixWho Should Read This Guide . . . . . . . . ixHow This Guide Is Organized . . . . . . . . ixRelated Publications . . . . . . . . . . . ix

Store System Library . . . . . . . . . . ixRelated Software . . . . . . . . . . . . . ixPublications accessibility . . . . . . . . . . xProviding feedback . . . . . . . . . . . . x

Summary of changes. . . . . . . . . xiSeptember 2011 . . . . . . . . . . . . . xi

Chapter 1. Getting Started . . . . . . . 1Overview . . . . . . . . . . . . . . . 1

IBM 4613 SurePOS 100 Point-of-Sale ModelSpecifications . . . . . . . . . . . . . 2Power Requirements and Consumption . . . . 3Models and Features. . . . . . . . . . . 4Additional Features . . . . . . . . . . . 6Connector Locations . . . . . . . . . . . 7

Chapter 2. Installation Instructions . . . 9System Features . . . . . . . . . . . . . 9Safety Notices . . . . . . . . . . . . . . 9Unpacking the SurePOS 100 . . . . . . . . . 10Customizing the Base Unit . . . . . . . . . 10Installing the SurePOS 100 . . . . . . . . . 11Configuring the Keyboard . . . . . . . . . 13Installing the Customer Display . . . . . . . 13Quad Key . . . . . . . . . . . . . . . 16Riser Card . . . . . . . . . . . . . . . 16

Chapter 3. SurePOS 100 Operations . . 17Operational Components . . . . . . . . . . 17System Unit Controls and Indicators . . . . . . 18Monochrome Video Display Controls and Indicators 19Color LCD Display Controls and Indicators . . . 21

Video modes . . . . . . . . . . . . . 22

Adjusting the image . . . . . . . . . . 23Keylock Operation . . . . . . . . . . . . 25Operating the Card Reader . . . . . . . . . 25Impact Printer Operating Controls and Indicators . 26

Loading the Impact Printer Ribbon . . . . . 27Loading the Impact Printer Paper . . . . . . 28

Thermal Printer Operating Controls and Indicators 29Loading Thermal Printer Paper. . . . . . . 30

Optional Features Operation. . . . . . . . . 32Customer Display Head . . . . . . . . . 32Cash Drawer . . . . . . . . . . . . . 32

Chapter 4. Adjusting SystemConfiguration . . . . . . . . . . . . 35

Configuration Options . . . . . . . . . . . 35Configuring the System Unit . . . . . . . . 35

Chapter 5. Installation Testing andProblem Analysis . . . . . . . . . . 37Performing Tests. . . . . . . . . . . . . 37Safety Notices . . . . . . . . . . . . . 37Testing Your Installation . . . . . . . . . . 37Problem Analysis . . . . . . . . . . . . 39

Preliminary Troubleshooting. . . . . . . . 39Problem Analysis Procedure. . . . . . . . 39

Appendix A. System cleaning

information . . . . . . . . . . . . . 43Customer user product care procedures . . . . . 43Service provider system maintenance procedures . . 44

Appendix B. Printer supplies . . . . . 45

Appendix C. Safety information . . . . 47

Appendix D. Notices . . . . . . . . . 53Electronic emission notices . . . . . . . . . 55

Federal Communications Commission statement 55European Union EMC Directive conformancestatement . . . . . . . . . . . . . . 55

Industry Canada Class A Emission Compliancestatement . . . . . . . . . . . . . . 56Avis de conformit aux normes d'IndustrieCanada . . . . . . . . . . . . . . . 56Germany . . . . . . . . . . . . . . 56Australia and New Zealand . . . . . . . . 56Chinese Class A warning statement . . . . . 57Japanese Electrical Appliance and Material SafetyLaw statement . . . . . . . . . . . . 57Japanese power line harmonics compliancestatement . . . . . . . . . . . . . . 57Japanese VCCI Council Class A statement . . . 57Japan Electronics and Information TechnologyIndustries Association (JEITA) statement. . . . 57

Korean communications statement. . . . . . 57Taiwanese Class A warning statement . . . . 58

Taiwan contact information . . . . . . . . . 58Cable ferrite requirement . . . . . . . . . . 58Electrostatic discharge . . . . . . . . . . . 58Product recycling and disposal . . . . . . . . 59Battery return program . . . . . . . . . . 60

For Taiwan: . . . . . . . . . . . . . 60For the European Union: . . . . . . . . . 61For California: . . . . . . . . . . . . 61

Flat panel displays . . . . . . . . . . . . 62Monitors and workstations . . . . . . . . . 62


Copyright IBM Corp. 2007 iii

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Trademarks . . . . . . . . . . . . . . 62

Index . . . . . . . . . . . . . . . 63


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Tables

1. 4613 Specifications . . . . . . . . . . 22. Power Input. . . . . . . . . . . . . 3

3. Power Consumption . . . . . . . . . . 3

4. Port Power Ratings . . . . . . . . . . 35. Supported video modes . . . . . . . . 22

6. Troubleshooting Common Problems . . . . 39


Copyright IBM Corp. 2007 v


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Figures

1. SurePOS 100 Standard Features withMonochrome Display (model 108) . . . . . 4

2. SurePOS 100 with Color LCD Display (model118) . . . . . . . . . . . . . . . 53. 2x20 VFD Customer Display . . . . . . . 64. 1x11 LED Customer Display . . . . . . . 65. Quad Key . . . . . . . . . . . . . 66. System Unit Cable and Port Connector

Locations. . . . . . . . . . . . . . 77. Customer Display Tower . . . . . . . . 148. Quad Key on Keyboard . . . . . . . . 169. SurePOS 100 System Unit Indicators and

Controls. . . . . . . . . . . . . . 1810. SurePOS 100 Video Display Front Indicators

and Controls . . . . . . . . . . . . 1911. SurePOS 100 Video Display Back Panel

Controls. . . . . . . . . . . . . . 2012. LCD Indicator locations on the bottom front ofthe color LCD display . . . . . . . . . 21

13. Button and connector locations on thebottomunderside of the color LCD display . . 22

14. Adjusting the display, pictorial view . . . . 2315. Brightness Menu . . . . . . . . . . . 2416. SurePOS 100 Keylock Positions . . . . . . 2517. Sliding a Card Along a Card Reader . . . . 2518. SurePOS 100 Impact Printer - Indicators and

Controls. . . . . . . . . . . . . . 2619. Opening the Printer Cover . . . . . . . 2720. Loading Path for Impact Printer Paper . . . 2821. SurePOS 100 Thermal Printer - Indicators and

Controls. . . . . . . . . . . . . . 2922. Automatically Loading the Thermal Printer 3023. Closing and Replacing the Printer Cover 3124. Adjusting the Customer Display Head . . . 3225. Cash Drawer Keylock Positions . . . . . . 33

26. Cash Drawer Document Storage . . . . . 3327. Compact Cash Drawer Coin Roll Opener 3328. Powering On the SurePOS 100 . . . . . . 38


Copyright IBM Corp. 2007 vii


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About this Guide

Use this document to install and use the IBM 4613 SureOne Point-of-SaleTerminal.

Who Should Read This Guide

This document is intended for the person who will install, set up, and use the IBMSurePOS 100 series models 108 and 118.

How This Guide Is Organized

This manual contains the following chapters:

v Chapter 1, Getting Started provides general information about the SurePOS100.

v Chapter 2, Installation Instructions provides procedures for unpacking and

installing the SurePOS 100.v Chapter 3, SurePOS 100 Operations provides feature overview information,

and removal and replacement procedures.

v Chapter 4, Adjusting System Configuration provides information describinghow to adjust the system configuration.

v Chapter 5, Installation Testing and Problem Analysis provides testing andproblem analysis information.

Related Publications

Those using the IBM 4613 SurePOS 100 Point-of-Sale Terminal also may want toconsult the following publications:

v IBM 4613 SurePOS 100 Point-of-Sale Terminal: Hardware Service Guide, GY27-0425

v IBM 4613 SurePOS 100 Point-of-Sale Terminal: Operating System Installation Guide,GC30-4158-00

For information about IBM publications not shipped with the IBM 4613 SurePOS100 Point-of-Sale Terminal (such as those related to similar products and offerings),contact your IBM representative or your place of purchase.

Store System LibraryThe following IBM publications are available from the IBM Retail Store SolutionsWeb site. To access these publications, go to http://www.ibm.com/solutions/retail/store .Select Support. Click Publications.

v IBM Point of Sale Subsystem for DOS: Programming Reference , SC30-3621

v IBM Point of Sale Subsystem: Programming Reference and User's Guide , SC30-3560

Related Software

Utility software, LAN drivers, video drivers, and diagnostic software are available.To access this software: See the latest list on the IBM Retail Store Solutions Website at http://www.ibm.com/solutions/retail/store . Select Support. Click Software.


Copyright IBM Corp. 2007 ix


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Publications accessibility

The softcopy version of this guide and other related publications are accessibilityenabled.

Providing feedback

Your feedback is important in helping IBM provide accurate and high-qualityinformation.

To provide feedback:

v Go to http://www.ibm.com/solutions/retail/store. Click Support, then clickPublications. Click the publication comments within the introductory text.Provide the requested information and your comments. Be sure to include thename and form number of the document in the [Publication ID] field.

v You can mail your comments to:IBM Corporation Retail Store SolutionsInformation Development Department ZBDAP.O. Box 12195 Research Triangle Park,

North Carolina 27709 USABe sure to include the name and form number of the document.

If applicable, include a reference to the specific location of the text (for example,the page or table number) on which you are commenting.

Between major revisions of this document, there might be minor technical updates.The latest version of this document is available on the Retail Store Solutions Website at www.ibm.com/solutions/retail/store/support/publications/.


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Summary of changes

This section documents the changes for this revision of the IBM 4613 SurePOS 100Point-of-Sale Terminal Installation and Operation.

September 2011

This edition includes updates to the USB hot plugging guidelines.


Copyright IBM Corp. 2007 xi

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Chapter 1. Getting Started

Overview . . . . . . . . . . . . . . . 1IBM 4613 SurePOS 100 Point-of-Sale Model

Specifications . . . . . . . . . . . . . 2Power Requirements and Consumption . . . . 3Models and Features. . . . . . . . . . . 4

Model 108 . . . . . . . . . . . . . 4Model 118 . . . . . . . . . . . . . 5

Additional Features . . . . . . . . . . . 6Connector Locations . . . . . . . . . . . 7

Overview

The IBM 4613 SurePOS 100 Series Point-of-Sale Terminal is created specifically forretailers as a dedicated POS unit. This system unit includes the computer,keyboard, magnetic stripe reader (MSR) for card transactions, impact receiptprinter or thermal receipt printer, and a video display into one unit. Networkingcapability is built into the unit so that multiple terminals can communicate withone another.

Optional features include two different customer displays, and a cash drawer.Other optional devices and peripherals that you can connect to the unit through itsRS-232 and USB communications ports include scanners, check readers, and pinpads.


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IBM 4613 SurePOS 100 Point-of-Sale Model SpecificationsThe SurePOS 100 can be ordered configured with various specifications. A

breakdown of these features is listed below.

Table 1. 4613 Specifications

Attribute Specification

Processor 2.0 GHz Via C7Memory 256 MB DDR2 Standard (expandable to 1 Gb)

Expansion Slot Available

Video memory Selectable 16, 32, or 64 MB UMA

HDD 80 Gb SATA (or larger)

CD-ROM DVD Available

Printer ThermalImpact

Monitor 9" monochrome CRT10.4" color active matrix LCD

Keyboard 96 Key

Fully ProgrammableKeycaps with Legend SheetsDouble KeyQuad-Key Keycaps Available

MSR Two Track

Keylock Three Position

Environmental RoHS Compliant

IO Ports Front Standard USB 2.0 (1)PS/2 KeyboardPC MouseEthernetCash Drawer

IO Ports Rear Standard RS-232 (2)Powered RS-232 (2)Standard USB (2)

12 V Powered USB (1)Video (SVGA)

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Power Requirements and ConsumptionThis section describes the power requirements and power consumption of theSurePOS 100.

Table 2. Power Input

AC Input Connector IEC 320 C14

Input Voltage 100-127, 200-240 VACInput Frequency 50 or 60 Hz (+/- 3 Hz)

Table 3. Power Consumption

State Usage

Max rated (safety label) 225 W

Off 0.7 W

Standby 45 W (CRT), 30 W (LCD)

Suspend Not supported

On (idle, no external I/O) 55 W (CRT), 45 W (LCD)

On (maximum, no external I/O) 60 W (CRT), 50 W (LCD)External I/O See manufacturer's specifications

Table 4. Port Power Ratings

Port/Name Port Voltage Ratings Maximum Current

Standard Serial Ports A/B 5 V 0.95 A

Powered Serial Ports C/D 5 V 0.95 A

12 V 1.0 A*

USB (2 back, 1 front) 5 V 0.5 A

USB Plus Power 12 V 1.5 A*

Cash Drawer 24 V 1.0 A /150 ms pulse

Keyboard and Mouse 5 V 0.5 A

* The total 12 V power for all external loads is 3 A.

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Models and Features

Model 108Figure 1 shows the features of a SurePOS 100, model 108.

B

A

C

D

F

E

Reference Description

A Video monitor (Monochrome CRT)

B Printer (Thermal or Impact)

C Keylock

D Card Reader (MSR)

E Keyboard

F CD Drive

Figure 1. SurePOS 100 Standard Features with Monochrome Display (model 108)




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Model 118Figure 2 shows the SurePOS 100 model 118, which features a color LCD monitor.

Figure 2. SurePOS 100 with Color LCD Display (model 118)




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Additional FeaturesFigure 3, Figure 4, and Figure 5 show the optional features of the SurePOS 100 POSsystem.

Figure 3. 2x20 VFD Customer Display

Figure 4. 1x11 LED Customer Display

Figure 5. Quad Key




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Connector Locations

H I

L

FEC DBA G J

K

M

Rear panel connectors (top) and USB port on front panel (bottom)

Reference Description Icon

A AC power

B RS-232 serial ports (2), non-powered

D RS-232 serial ports (2), powered

C VGA

E Cash drawer connector

F Powered 12 V USB

H USB 2.0 ports (2)

M Front USB port

G LCD power

I Ethernet

J Mouse

K Keyboard

L PCI

Figure 6. System Unit Cable and Port Connector Locations




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Note: Standard USB (5V) devices can be hot plugged into any USB port on an IBMsystem unit. If the hot plugged device does not function properly, tryunplugging and reattaching the device to resolve the issue.

Important: Hot plugging a powered USB device (a 12V green plug) cancause system errors and is not supported on any IBM system unit.



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Chapter 2. Installation Instructions

System Features . . . . . . . . . . . . . 9Safety Notices . . . . . . . . . . . . . . 9

Unpacking the SurePOS 100 . . . . . . . . . 10Customizing the Base Unit . . . . . . . . . 10Installing the SurePOS 100 . . . . . . . . . 11

Configuring the Keyboard . . . . . . . . . 13Installing the Customer Display . . . . . . . 13

Quad Key . . . . . . . . . . . . . . . 16Riser Card . . . . . . . . . . . . . . . 16

System Features

The SurePOS 100 includes the following features: video display, keyboard, MSR,hard disk drive, and printer. Additional features might be present in your unit.

The information in this chapter directs you to any additional instructions that youmight require to install most features that are not already on your SurePOS 100.

Note: To see the installation procedures more clearly, most diagrams in thischapter show the SurePOS 100 without the monitor or customer displayinstalled.

Safety Notices

DANGER

To avoid a shock hazard, do not connect or disconnect any cablesor perform installation, maintenance, or reconfiguration of thisproduct during an electrical storm.

DANGER

To avoid shock hazard:

The power cord must be connected to a properly wired andearthed receptacle.

Any equipment to which this product will be attached must alsobe connected to properly wired receptacles.




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Unpacking the SurePOS 100

1. Remove the SurePOS 100 from the shipping container and place it on a flatsurface. Keep the original shipping container for reuse.

Important: When setting up the SurePOS 100, ensure there is at least threeinches of clearance on the front and right sides of the base unit so

that air can circulate through the cooling vents at these locations.

2. Open any other shipping containers for additional hardware and accessories toinstall on any other SurePOS 100.

3. Carefully remove any remaining packing material and packing tape.

Note:: Save all packing material and shipping containers.

Customizing the Base Unit

The SurePOS 100 has several optional features that can be installed in the baseunit. These can be ordered from factory preinstalled, or ordered as field upgrades.

To install an optional adapter card, or additional memory modules, refer to theIBM 4613 SurePOS 100 Point-of-Sale Terminal: Hardware Service Manual, GY27-0353,for instructions.

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Installing the SurePOS 100

1. Remove the rear cover by pressing in tabsAand pulling the rear paneldownward.

A

2. The rear cover also is designed to swing upward on its latching pins andremain attached to the base unit. After releasing the bottom of the rear cover

by pressing the tabs on either side, instead of pulling down to remove, rotatethe cover upward and slide it back into the base unit.

A

3. If you are installing an optional customer display, go to Installing theCustomer Display on page 13 and install this feature now.

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4. If you are using the SurePOS 100 Ethernet port, install a communicationscable (not shipped with your unit) into the connector port.

5. Install signal cables for other input/output (I/O) devices into the correct cableports. This includes the cash drawer that attaches to the SurePOS 100.

6. Check that all signal and all power cables are installed in the cable ports.

7. Install the power cord, shipped with your unit, into the connector for system

unit power.

Important: Do not plug the power cord into a power source outlet orreceptacle until directed to do so, such as when preparing theprinter for use as described below.

8. Replace the rear cover.

9. Prepare the printer (impact or thermal) by loading the ribbon cartridge andpaper roll. To install the ribbon for the impact printer, refer to Loading theImpact Printer Ribbon on page 27. Ensure that the ribbon is routed properlythrough the print head.

10. Load the paper roll into the printer. Refer to Loading the Impact PrinterPaper on page 28 and Loading Thermal Printer Paper on page 30

respectively for the printer installed on your unit. Be sure that the paper isrouted correctly through the paper guide path, past the print head, and thatthe paper exits with enough extra paper to feed through the printer cover.

11. The installation is now completed. Go to Chapter 5, Installation Testing andProblem Analysis, on page 37 and test the SurePOS 100 to be sure it isoperating correctly.




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Configuring the Keyboard

The SurePOS 100 shipment contains a kit with 96 clear keycaps, six clear doublekeys, and a keycap puller. A keycap legend sheet is included. The language inwhich the sheet is written varies depending upon the country to which the unitwas shipped.

Installing the Customer Display

Follow these instructions to install the optional customer display:

1. Unpack the customer display and parts from the shipping container.

Tips:

a. There are two mounting post options: short and tall. Install either the shortpost, the tall post, or both of the posts for additional display height.

b. Leave the protective film that covers the lens in place until after installationis complete.

2. Locate the Customer Display Filler CapAthat is installed on the top of theSurePOS 100. Using your fingers, press upward from under the cap and

remove the filler cap.

A

3. Remove the rear cable access panel. For details, refer to Installing the SurePOS100 on page 11.

4. Install the display yoke.




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5. Select the desired post option (short, tall, or both) that you want to install. Tocombine both posts for additional display height, press the eight-tabbed postend into the non-tabbed end of the other post. The upper post can be either theshort post or the tall post.

Line up the ribFof one post, as shown in the following figure, into the slot ofthe other post.

6. Locate the customer display cable Gand insert the smaller of the twocustomer display cable connectorsBthrough the bottom of the slotEon the

base of the SurePOS chassis up through assembled post optionDand thedisplay yokeC. Insert the connector into the socket in the display headA.

A

C

E

D

F

B

G


A Display Head

B Connector

C Display Yoke

D Post Option

E SlotF Rib

G Customer Display Cable

Figure 7. Customer Display Tower




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7. Push the top of the post (that is the end with no tabs) into the tabs of thedisplay yoke. Press the yoke and the post together to join the two parts. Thedisplay head and the yoke now pivot approximately 340 degrees around thepost.

8. Insert the unattached end of the cable. Extend the cable out of the post throughthe opening in the SurePOS 100 that contains the Customer Display Filler Cap.

9. Push the bottom of the post (the eight-tabbed end) onto the customer displayopening in the SurePOS 100. Press the post downward to join the post to theSurePOS 100. Insert the rib into the slot in the top cover of the system unit.




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Quad Key

The optional Quad Key is an enhancement to your keyboard. The Quad Key is acap assembly that replaces four keys on the keyboard. The Quad Key is configuredfor keyboard functions.

Instructions for installing the Quad Key are included in the shipment.

Riser Card

The riser card is a customer installed feature that allows you to connect optionaladapters to the SurePOS system board. To install the card, you first must removethe unit top cover and metal internal cover, also referred to as the top plate to gain

access to the system board. Those procedures are described in the IBM 4613SurePOS 100 Point-of-Sale Terminal: Hardware Service Guide, GY27-0425

Once the system board has been accessed, the riser card can be inserted in the PCIadapter slot at the back right-hand side of the system board. Once properly seatedinto place, the card is attached to the side of the unit chassis by two screwsprovided with the card.

Figure 8. Quad Key on Keyboard




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Chapter 3. SurePOS 100 Operations

Operational Components . . . . . . . . . . 17System Unit Controls and Indicators . . . . . . 18

Monochrome Video Display Controls and Indicators 19Color LCD Display Controls and Indicators . . . 21Video modes . . . . . . . . . . . . . 22Adjusting the image . . . . . . . . . . 23

Using the OSD menu . . . . . . . . . 24Keylock Operation . . . . . . . . . . . . 25Operating the Card Reader . . . . . . . . . 25

Impact Printer Operating Controls and Indicators . 26Loading the Impact Printer Ribbon . . . . . 27

Loading the Impact Printer Paper . . . . . . 28Thermal Printer Operating Controls and Indicators 29Loading Thermal Printer Paper. . . . . . . 30

Optional Features Operation. . . . . . . . . 32Customer Display Head . . . . . . . . . 32Cash Drawer . . . . . . . . . . . . . 32

Operational Components

This section describes the operating controls and indicators for the SurePOS 100.All covers should be installed and in place on the SurePOS 100 during operation.

v System unit

v

Video displayv Keylock

v Card reader, MSR

v Impact printer

v Thermal printer




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System Unit Controls and Indicators

EDA B C

APrinter Paper Feed and Test ButtonThis button is used to automatically feed paper through the printer and to test theoperation of the printer.

BPrinter Ready IndicatorThis indicator is on when the printer is ready for operation.

CHard Drive Activity IndicatorThis indicator is on when the system hard drive is active.

DSystem Unit Power IndicatorThis indicator is on when the system unit is on.

ESystem Unit Power Button

This button is used to start and stop the system unit. When you stop the systemunit, Microsoft(R) Windows(R) is also stopped.

Figure 9. SurePOS 100 System Unit Indicators and Controls

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Monochrome Video Display Controls and Indicators

A

B

C

D

APower IndicatorIndicates that the video display has power and is ready to display.

BPower ButtonStarts and stops the video display. This button only controls the display. Thesystem unit power must be ON.

CContrastControls the contrast level of the displayed image.

DBrightnessControls the brightness level of the displayed image.

Figure 10. SurePOS 100 Video Display Front Indicators and Controls

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The video display is mounted on a swivel that allows slight adjustment of thedisplay to the left and right. The display also tilts up and down to adjust theviewing position for the operator.

A B C

AHorizontal Size ControlTurn the control clockwise to adjust the picture to the left and counter clockwise toadjust the picture to the right.

BFocusAdjusts the picture for optimum focus. This control is used only by servicepersonnel.

CVertical Size ControlTurn the control in either direction until a suitable height is achieved. This controlsthe height of the screen display adjusts the vertical size for all display modes.

Figure 11. SurePOS 100 Video Display Back Panel Controls




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Color LCD Display Controls and Indicators

The color LCD display provides the following controls:

v Power

v Brightness

Figure 12 and Figure 13 on page 22 show the controls and connectors locations.

A

B

C


A Contrast controls (+ and -)

B Power button

C Power indicator

Figure 12. LCD Indicator locations on the bottom front of the color LCD display




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Video modesTable 5 lists the video modes that you can use.

Table 5. Supported video modes

Mode Resolution fV (Hz) LCD CRT

VGA

640 x 350

70

X X

640 x 400 X X720 x 350 X

720 x 40070 X

85 X

640 x 480

60 X X

72 X

75 X X

SVGA 800 x 600

56 X X

60 X X

72 X

75 X

AD

E

AB

C


A Power control

B + Brightness control

C - Brightness control

D VGA signal portE Power port

Figure 13. Button and connector locations on the bottomunderside of the color LCD display




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Adjusting the imageFigure 14 shows how to automatically adjust your display. If you do not obtain theresults that you want with these procedures, use the on-screen display (OSD)menu and brightness controls that are explained in Using the OSD menu onpage 24.

Press the plus (+) or the minus () button to adjust the brightness. The followingfigure shows the information that you see on your display when you modify the

brightness.

Figure 14. Adjusting the display, pictorial view




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As you press the plus or minus button, the menu displays the level of brightness.When you reach the level that you want, stop pressing the keys. Afterapproximately five seconds, the brightness menu disappears, and the system savesyour values.

Using the OSD menuThe OSD menu allows you to adjust the display settings such as contrast,

brightness, clock, phase, and image position.

To open the OSD menu, press and hold the minus () and plus (+) buttons at thesame time. The following menu appears:

Auto AdjustManual Adjust

BrightnessContrastInformationReset

______________________________(+) Select(-) Scroll(+&-) Exit

Auto AdjustAutomatically adjusts the video settings. Use this option when you installthe display, move the display to another system, or change video mode.

Manual AdjustAllows you to modify the clock, phase, and image position. Normally, you

do not need to use Manual Adjust because Auto Adjust sets the parametersat the optimum default value. However, you can use Manual Adjust to finetune the display timings.

BrightnessAllows you to modify the display's brightness setting.

ContrastAllows you to modify the contrast setting.

InformationProvides the current screen resolution, the horizontal, and the vertical syncsignal frequencies.

Reset Presents a dialog box that allows you to reset the menu settings to thedefault values.

Exiting the OSD Menu: To exit the OSD menu, press the minus () and plus (+)buttons at the same time. The system saves your values.

Restriction: The OSD menu times out after approximately 20 seconds of inactivity.The system does not save any of your parameters.

BrightnessAdjust

_______________________________________ |_______________________________________| +

Figure 15. Brightness Menu




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Keylock Operation

The manner in which the keylock positions operate is dependent on theapplication program being used by the SurePOS 100. The key can be removed fromthe keylock in any of the three positions. The arrow in the center of the keylockpoints to the selected position.

Operating the Card Reader

1. Align the card with the magnetic stripe facing you, and at the bottom edge ofthe card.

2. Place the card in the reader slot to the left or right of the reader, as shown inFigure 17. The reader is aligned with the card icon below the slot.

3. Pass the card through the reader. Most application programs allow you to passthe card though the reader in either direction.

Figure 16. SurePOS 100 Keylock Positions

Figure 17. Sliding a Card Along a Card Reader




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Impact Printer Operating Controls and Indicators

A

B

C

ARibbon Winding KnobUse this knob to tighten the ribbon around the print head.

BPrinter Paper Feed and Test ButtonPress this button to feed paper through the printer. This button also begins theprinter self-test during printer testing.

CPrinter Ready IndicatorThe printer is ready for operation when the indicator is on.

Figure 18. SurePOS 100 Impact Printer - Indicators and Controls




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Loading the Impact Printer Ribbon1. Press inward on both side tabsBand lift the printer coverAup from the

printer base. The cover swings up on and is connected to the top cover byhingesCand can be left in the open position.

2. Lower the ribbon cartridge into position on the printer.

3. Refer to the following diagram to see how to place the ribbon. Use the ribbonwinding knob to remove any slack in the ribbon.

Correct Not Correct

4. Replace the printer cover by lowering it into its operating position. Be sure thatthe side tabs click into place.

A

B

C

D

Figure 19. Opening the Printer Cover




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Loading the Impact Printer PaperFollow these steps to load the impact printer paper roll into the SurePOS 100 andto feed the paper through the printer mechanism.

1. Referring to Figure 19 on page 27, open the printer cover.

2. Referring to Figure 20, place the paper roll into the paper cradle at the back ofthe printer housing. The leading edge of the paper should be at the bottom of

the roll and, when pulled from the roll, moves toward the front of the SurePOS100.

3. Referring to Figure 20, thread the paper through the printer as shown. If thepaper does not feed through the printer automatically when slid into the paperguide, press the Paper Feed and Test button to advance the paper through thepaper guide path. The button is active only if the SurePOS 100 is powered ON.

4. Close (or reinstall) the printer cover. Feed the paper through the slot in theprinter cover while lowering the cover into the closed position.

A

B

C

D

E

F


A Printer Cover

B Paper Roll

C PaperD Paper Guide

E Print Head

F Tear Bar Slot

Figure 20. Loading Path for Impact Printer Paper




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Thermal Printer Operating Controls and Indicators

D

E

C

A

B

APrinter MechanismThe printer mechanism pivots upward to clean the print head and to clear paperjams.

BHead Up LeverLifts the print head to clear paper jams.

CPaper Advance KnobManually advances paper through the printer.

DPrinter Paper Feed and Test ButtonFeeds paper through the printer. This button also begins the printer self-test duringprinter testing.

EPrinter Ready IndicatorIndicates when the printer is ready.

Figure 21. SurePOS 100 Thermal Printer - Indicators and Controls




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Loading Thermal Printer Paper1. Referring to Figure 19 on page 27, open the printer cover.

2. Prepare a roll of paper. Make sure that the leading edge of the paper is cut in astraight right-angle to the direction of the feed.

3. Place the paper roll into the paper roll cradle as shown in Figure 21 on page 29.The leading edge of the paper should be at the bottom of the roll and, when

pulled from the roll, moves toward the front of the SurePOS 100.

Important: Thermal paper only prints on the smooth (or glossier) side of thepaper. Make sure the smooth side of the paper is facing forward asit feeds through the printer mechanism.

4. As with the impact printer, the thermal paper should load automatically oncethe paper when inserted under the paper guide. The paper can be fed manuallyusing the Paper Advance Knob. The paper will only feed automatically if theSurePOS 100 is powered ON.

5. Referring to Figure 22, insert the edge of the paper under the paper guideA.Continue to insert the paper until the unit automatically advances the paperthrough the printer and cutter and the paper is cut. Remove cut paper.

6. If the paper is not inserted correctly, it will jam. If this happens, complete thesesteps:

a. Pull the printer mechanism upward toward you, turn the paper advanceknob until the edge of the paper protrudes from the printer mechanism.

b. Grab the edge of the paper until it is moving straight. After confirming thatsix to eight inches of paper is extending from the printer, push the printermechanism back to its operating position.

c. 3. Hold the edge of the paper and press it against the head and cut it.

A

Figure 22. Automatically Loading the Thermal Printer




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Important: Be careful not to cut your hands or fingers on the edge of thecutter unit.

7. Close (or reinstall) the printer cover.

Figure 23. Closing and Replacing the Printer Cover




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Optional Features Operation

Customer Display HeadBoth the optional customer display heads tilt slightly so the image can bedisplayed more easily. The display head also rotates left and right approximately340 degrees. If you do not use both the long and short customer display posts, the

head cannot rotate as freely because the video display may be in the way.

Cash Drawer

Keylock Positions:

The cash drawer keylock has three positions:

v Locked/Closed

v Operate

v Manual Open/Locked Open

The Operate position permits the cash drawer to open under applicationprogram control. The key is in this position while the SurePOS 100 is inoperation.

In the Locked/Closed position, the drawer cannot be opened. In theManual Open/Locked Open position, the drawer remains open and cannot

be closed. The SurePOS 100 will not operate properly when the key is inthe Locked or Locked Open positions.

The key can be removed while in any of the three positions.

Figure 24. Adjusting the Customer Display Head




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Document Storage Area

Space is available under the cash drawer for storing documents. Use theslot at the front of the cash drawer for depositing documents. Anadjustment barAinside lets you adjust the size of the document storagearea to suit your needs.

Compact Cash Drawer Coin Roll Opener

1. Either push or pull the coin roll against the coin roll opener, as shownin Figure 27, until a scratch or cut is made in the outside cover of thecoin roll.

2. Break the coin roll open with your hands.

Locked/Closed

Operate Manual Open/Locked Open

Figure 25. Cash Drawer Keylock Positions

A

Figure 26. Cash Drawer Document Storage

Figure 27. Compact Cash Drawer Coin Roll Opener




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Chapter 4. Adjusting System Configuration

Configuration Options . . . . . . . . . . . 35 Configuring the System Unit . . . . . . . . 35

Configuration OptionsUsually, you do not need to run the system configuration utility because thesystem unit configures itself automatically. If there are any memory or portaddressing conflicts, messages displayed during the initial power-on self-test(POST) identify the conflicts. For details about POST, refer to Chapter 5,Installation Testing and Problem Analysis, on page 37 and the section TestingYour Installation on page 37. Enter Setup to correct any configuration problems.

Perform system configuration in the following cases:

v To change any serial port (COM) addresses or interrupt levels

v To start the terminal from a local area network (LAN)

v

To change the manner in which the addressing system unit is configured

Configuring the System Unit

To configure your system unit, begin by pressing Delete when prompted duringPOST. Many of the values on the Main Menu are set by the program when youstart the SurePOS 100. You can change many of these from the Main Menu, such asthe system date and time. Follow these steps to change system values:

1. Using the arrow keys, select the option that you want to change. Press theSpace bar to change the value. If you want more help, press F1.

2. Press the PgDn key to see the next screen of the configuration menus.

3. Use the next menu to adjust COM port addresses or interrupt levels.

4. Press the PgDn key to see the last screen of Setup.5. The third screen is the ASIC Options menu. To change the order in which to

look for a start source. Normally, a system checks drive A and then drive C.The SurePOS 100 also has a third source because it can perform a remoteprogram load (RPL) from a LAN.

6. Go to Chapter 5, Installation Testing and Problem Analysis, on page 37 to testthe SurePOS 100 if you change or adjust any addresses or interrupt levels.




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Adjusting system configuration September 29, 2011 - Approval Draft



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Chapter 5. Installation Testing and Problem Analysis

Performing Tests. . . . . . . . . . . . . 37Safety Notices . . . . . . . . . . . . . 37

Testing Your Installation . . . . . . . . . . 37

Problem Analysis . . . . . . . . . . . . 39Preliminary Troubleshooting. . . . . . . . 39

Problem Analysis Procedure. . . . . . . . 39

Performing Tests

This chapter describes the process for starting and testing the SurePOS 100. Itbegins with the initial self-test the terminal performs at start up, and then beginsproblem analysis. To assist with troubleshooting and problem solving, the chaptercontains a list of common problems and their possible solutions.

Safety Notices

DANGER

To avoid a shock hazard, do not connect or disconnect any cablesor perform installation, maintenance, or reconfiguration of thisproduct during an electrical storm.

DANGER

To avoid shock hazard:

The power cord must be connected to a properly wired andearthed receptacle.

Any equipment to which this product will be attached must alsobe connected to properly wired receptacles.

Testing Your Installation

When you start the SurePOS 100, the system runs its initial diagnostic test, orPOST. If POST does not find any errors, the system is ready for operation.

To begin operations, follows these steps:

1. Connect the power cord from the SurePOS 100 to a properly wired andgrounded power source.

2. Press the System Unit Power buttonAshown in Figure 28 on page 38. Ensurethat the system unit Power IndicatorBis lighted. The self test begins when theSurePOS 100 power is turned on.




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3. Press the Power buttonBon the video display (the VDT display is used hereas an example) and ensure that the display Power IndicatorAis on. For buttonlocations on the color LCD display, refer toFigure 12 on page 21.

A

B

4. Follow the instructions on the video display to complete the test. Indications of

a successful completion of POST are:v The video display is ready for keyboard input

v The Printer Ready indicator is on

v A single, short beep sounds at the completion of POST.

If POST fails or you suspect a problem occurred with your system unit (POSTsignals a failure with multiple beeps and error messages), refer to ProblemAnalysis on page 39.

AB

Figure 28. Powering On the SurePOS 100

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Problem Analysis

This chapter contains troubleshooting information to help determine the cause of aproblem and how to solve it.

Preliminary Troubleshooting

If you have a problem with the SurePOS 100, use the following steps to correct theproblem:

1. Make sure that all I/O devices are connected.

2. Make sure that the contrast controls and the brightness controls are adjustedproperly.

3. Make sure that all installed hardware devices (such as a memory module,feature card, printer, or mouse) are connected properly.

4. After making these checks, power down the SurePOS 100, and restart the unit.The system runs POST again. Indications of a successful completion of POSTare listed in Testing Your Installation on page 37

If the problem still exists after performing these preliminary checks, record any

error messages or symptoms and contact your service technician. If the SurePOS100 is not working correctly but you do not receive an error message or observe asymptom, see Table 6.

Problem Analysis ProcedureIf the SurePOS 100 fails, you can use the procedures described in Table 6 todiagnose and resolve the problem. If you cannot solve the problem, call yourservice technician.

Table 6. Troubleshooting Common Problems

If the problem is... Here is what to do...

The system power indicator at the terminal shows that it

is OFF.

v Ensure that the power cord is plugged into both the

wall outlet and the back of the terminal.v Ensure that the system unit is on.

v Ensure that there is power from the outlet.

The power LED is amber on the color LCD display.v Low-power mode. Communication is not yet

established between host and monitor display.

v Ensure that the video cable connections are workingcorrectly, and replace the cables, if necessary.

v Verify that the unit is started.

v Check the standby or suspend mode of powermanagement.

v Replace the system unit, if necessary.

The terminal is not working. v Power down the SurePOS 100, and then power ONthe SurePOS 100.

v Ensure there is not a tripped circuit breaker or anoutlet power failure.

v Ensure that all cables are securely connected to theterminal.

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Chapter 5. Installation Testing and Problem Analysis 39


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Table 6. Troubleshooting Common Problems (continued)


No image is displayed on display or display.v Ensure that the power indicator for the display shows

that it is ON. If not, go to the "The terminal is notworking" instructions.

v Ensure that the system unit is on.

v Ensure that the brightness controls are set correctly.v If the LED is amber (on the color LCD display only),

go to "The power LED amber on the color LCD display."

v Check the cable connections.

v Call service technician.

The color LCD displays an unsupported video modemessage.

Change to a supported mode. See Table 5 on page 22.

The color LCD display displays No Video/low power modemessage.

Communication is not yet established between the hostunit and the color LCD display. Ensure that the systemunit is on. Ensure that the video cabling between thecolor LCD display and the system unit is workingcorrectly.

The color LCD display has an unacceptable imagequality.

1. Activate the Auto-Adjust setting by pressing andholding both the plus (+) and minus (-) brightnesscontrols to show the OSD menu. Then Press the plus(+) button to adjust the brightness, and then pressand hold both buttons after the brightness has beenadjusted to exit the menu.

2. If using the Auto-Adjust option does not resolve theproblem, show the OSD menu, and then, press theminus (-) button to select to the Manual Adjustoption, and then press the plus (+) button to select it.

3. Select the Manual Adjust setting by pressing theminus (-) button, and then the plus (+) button.

4. Activate the Phase option by pressing the plus (+)button. Adjust the phase by pressing the plus (+) andminus (-) buttons until you obtain the best displayimage.

5. To manually adjust the Clock, Horizontal andVertical, repeat Step 3, and then select your option bypressing the minus (-) button. Then activate it bypressing the plus (+) button. Adjust the setting bypressing the plus (+) and minus (-) buttons until youobtain the best display image.

6. Ensure that the video mode is set to 800 x 600 (if theapplication can run in this mode.)

7. Check the video cable connections, and replace the

cables, if necessary.The keyboard does not work or only some keys work.

v Move your fingers across the keys. Make sure no keysare stuck.

v Power down the SurePOS 100, and then restart theunit.

There is an (I/O) error.v Ensure that the I/O device is connected correctly to

the system unit.

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Table 6. Troubleshooting Common Problems (continued)


There is a blank screen, no cursor is displayed, screen isunreadable, or other display problems.

v Ensure that the terminal and display cables aresecurely connected.

v Ensure that the terminal and display are ON.

v Ensure that the power indicator lights are ON.

v Adjust the contrast and brightness controls on thedisplay.

Paper jams (impact printer).v Ensure that paper can pass through the paper path

without crimping.

v Remove loose paper from the mechanism of the paperpath.

Paper jams (thermal printer)v Remove loose paper from the mechanism of the paper

path. If the jam cannot be removed, pull the printermechanism upward and turn the feed knob to removethe paper. After you remove the paper, push theprinter mechanism back into place.

The thermal paper advance is not responding. v Ensure that the printer mechanism is pushed downinto operating position.

The integrated printer is not working.v Run POST by pressing and holding the paper feed

button while powering on the system. The printerprints out the self-test pattern. If this test fails, call forservice.

v For externally attached printers, refer to themanufacturer's publications.

Notes:

1. Some devices that attach to the system have test instructions. Refer to thoseinstructions when testing those devices.

2. When using application software, you might receive error messages that pertainto the software. Refer to the application software manual for a description ofthose messages.

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Chapter 5. Installation Testing and Problem Analysis 41


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Appendix A. System cleaning information

Prior to cleaning any of the SurePOS 100 parts or components, make sure to turnOff the system and unplug all power cables from electrical outlets.

Customer user product care procedures

Owners and users periodically should inspect their system unit and its componentsfor cleanliness and perform the following procedures based on usage andenvironmental characteristics.

System unit

1. Vacuum the ventilation grills on the front and right side of the base unit. Theright-side vent provides cooling for the power supply while the front ventprovides cooling for the rest of the unit components.

2. Clean the plastic covers with a cloth moistened with water.

3. When greater cleaning is required, use a cloth moistened with warm water anda small amount of mild, abrasive-free hand soap, or a dish washing detergentused for washing dishes by hand. After cleaning, use a cloth moistened withwater to remove the soap residue.

4. When extensive cleaning is required, use a cloth moistened with a solution ofrubbing alcohol (isopropyl alcohol) and water.

5. Make sure the unit is dry prior to turning the unit back on.

Note: Do not apply the cleaning solution directly to the product. Always applyor spray the cleaner on a clean cloth and then wipe the surface of theproduct.

Monochrome display and color LCD display

Follow these guidelines:

1. Use a soft, dry cloth with rubbing alcohol on any non-abrasive, non-alkaline,non-ammonia based cleaner.

2. Wipe gently across the surface.

3. Allow a few minutes for the surface to dry before using.

Note: Do not apply cleaning solution directly to the screen. Always apply orspray the cleaner on a clean cloth and then wipe the screen.

Keyboard

1. Vacuum the keyboard.2. Wipe the keyboard cover and the keycaps with a cloth moistened with water.

3. Make sure the keyboard is dry prior to turning the unit back on.

Note: Do not apply cleaning solution directly to the cover or keys. Alwaysapply or spray the cleaner on a clean cloth and then wipe the cover andkeycaps.




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Service provider system maintenance procedures

System unit and cash drawer

Inspect the cables and power cord for chafing, frayed insulation, cracks, or breaks.Replace any cables or power cords that appear to be faulty.

Keyboard and MSR

Pass the cleaning card (P/N 6019483) through the MSR a few times.

Keylocks

Apply three drops of silicon lubricant (P/N 96X4791) into the key opening of thesystem unit and cash drawer keylocks.

Printer

1. Clean any dust, fuzz balls, debris, or chad from the printer.

2. For the thermal printer, clean the platen and printhead with a cloth moistened

with rubbing alcohol if needed.3. Make sure the printer is dry prior to turning the unit back on.

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Appendix B. Printer supplies

Listed below are some of the supplies required for operation of the SurePOS 100printers.

Impact printer supplies

Many paper types are available. Please use paper that meets the followingspecifications:

MP500 Printer

Paper Width 76 mm (3.00 in.)

Paper Rolls Internal diameter: 11 to 13 mm (0.43 to 0.51 in.)

Outer diameter: 82 mm (3.23 in.) maximum

Ribbon Star RC200P or Equivalent

Thermal printer supplies

Use general high-sensitivity thermal paper that can be ordered locally. Many papertypes are available. Please use paper that meets the following specifications:

Paper Type General high-sensitivity thermal paper

Paper Width 79 to 80 mm (3.11 to 3.15 in.)

Paper Thickness General thermal paper: 67m

Paper Rolls Internal diameter: 11 to 13 mm (0.43 to 0.51 in.)Outer diameter: 82 mm (3.23 in.) maximum




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Printer supplies September 29, 2011 - Approval Draft



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Appendix C. Safety information

Danger:Before you begin to install this product, read the safety information in IBMSafety Information Read This First, GA27-4004. This booklet describes safeprocedures for cabling and plugging in electrical equipment.

Gevaar:Voordat u begint met de installatie van dit produkt, moet u eerst deveiligheidsinstructies lezen in de brochure VeiligheidsinstructiesLees dit eerst,GA27-4004. Hierin wordt beschreven hoe u electrische apparatuur op eenveilige manier moet bekabelen en aansluiten.

Perigo:Antes de comear a instalar este produto, leia as informaes de seguranacontidas em Informaes Sobre SeguranaaLeia Isto Primeiro, GA27-4004. Essefolheto descreve procedimentos de segurana para a instalao de cabos econexes em equipamentos eltricos.

Fare!Fr du installerer dette produkt, skal du lse sikkerhedsforskrifterne iSikkerhedsforskrifterLs dette frst GA27-4004. Vejledningen beskriver denfremgangsmde, du skal bruge ved tilslutning af kabler og udstyr.




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GevaarVoordat u begint met het installeren van dit produkt, dient u eerst de

veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM SafetyInformation Read This First, GA27-4004. In dit boekje vindt u veiligeprocedures voor het aansluiten van elektrische appratuur.

VAARAEnnen kuin aloitat tmn tuotteen asennuksen, lue julkaisussaTurvaohjeetLuetm ensin, GA27-4004, olevat turvaohjeet. Tss kirjasessa on

ohjeet siit, miten shklaitteet kaapeloidaan ja kytketn turvallisesti.

DangerAvant d'installer le prsent produit, consultez le livret Informations pour lascuritLisez-moi d'abord, GA27-4004, qui dcrit les procdures respecterpour effectuer les oprations de cblage et brancher les quipementslectriques en toute scurit.

VorsichtBevor mit der Installation des Produktes begonnen wird, dieSicherheitshinweise in SicherheitsinformationenBitte zuerst lesen, IBM FormGA27-4004. Diese Verffentlichung beschreibt die Sicherheitsvorkehrungen frdas Verkabeln und Anschlieen elektrischer Gerte.




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VigyzatMieltt megkezdi a berendezs zembe helyezst, olvassa el a IBM Safety

Information Read This First, GA27-4004 knyvecskben lert biztonsgiinformcikat. Ez a knyv lerja, milyen biztonsgi intzkedseket kellmegtenni az elektromos berendezs huzalozsakor illetve csatlakoztatsakor.

Pericoloprima di iniziare l'installazione di questo prodotto, leggere le informazionirelative alla sicurezza riportate nell'opuscolo Informazioni di sicurezzaPrimeinformazioni da leggere in cui sono descritte le procedure per il cablaggio ed ilcollegamento di apparecchiature elettriche.

FareFr du begynner installere dette produktet, m du lesesikkerhetsinformasjonen i SikkerhetsinformasjonLes dette frst, GA27-4004 som

beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr.

PerigoAntes de iniciar a instalao deste produto, leia as informaes de seguranaInformaes de SeguranaLeia Primeiro, GA27-4004. Este documento descrevecomo efectuar, de um modo seguro, as ligaes elctricas dos equipamentos.


Appendix C. Safety information 49


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PeligroAntes de empezar a instalar este producto, lea la informacin de seguridad

en Informacin de SeguridadLea Esto Primero, GA27-4004. Este documentodescribe los procedimientos de sequridad para cablear y enchufar equiposelctricos.

VarninglivsfaraInnan du brjar installera den hr produkten br du lsaskerhetsinformationen i dikumentet SkerhetsfreskrifterLs detta frst,

GA27-4004. Dr beskrivs hur du p ett skert stt ansluter elektriskutrustning.




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IBM

IBM

GA27-4004

GA27-4004


Appendix C. Safety information 51


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GA27-4004

GA27-4004

GA27-4004

GA27-4004

GA27-4004

GA27-4004

IBM




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Appendix D. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available in your area. Any reference to an IBMproduct, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product,program, or service that does not infringe any IBM intellectual property right may

be used instead. However, it is the user's responsibility to evaluate and verify theoperation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering the subject matterin this document. The furnishing of this document does not give you any license tothese patents. You can send license inquiries, in writing, to:

IBM Director of LicensingIBM CorporationNorth Castle DriveArmonk, NY 10504-1785U.S.A.

For license inquiries regarding double-byte character set (DBCS) information,contact the IBM Intellectual Property Department in your country or sendinquiries, in writing, to:

IBM World Trade Asia CorporationLicensing2-31 Roppongi 3-chome, Minato-kuTokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any othercountry where such provisions are inconsistent with local law: INTERNATIONALBUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS"WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFNON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULARPURPOSE. Some states do not allow disclaimer of express or implied warranties incertain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.Changes are periodically made to the information herein; these changes will beincorporated in new editions of the publication. IBM may make improvementsand/or changes in the product(s) and/or program(s) described in this publicationat any time without notice.

IBM may use or distribute any of the information you supply in any way itbelieves appropriate without incurring any obligation to you.

Any references in this information to non-IBM Websites are provided forconvenience only and do not in any manner serve as an endorsement of thosewebsites. The materials at those websites are not part of the materials for this IBMproduct and use of those websites is at your own risk.




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Information concerning non-IBM products was obtained from the suppliers ofthose products, their published announcements or other publicly available sources.IBM has not tested those products and cannot confirm the accuracy ofperformance, compatibility or any other claims related to non-IBM products.Questions on the capabilities of non-IBM products should be addressed to thesuppliers of those products.

This information is for planning purposes only. The information herein is subject tochange before the products described become available.




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Electronic emission notices

Federal Communications Commission statementThis equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part 15 of the Federal Communications Commission(FCC) Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercialenvironment. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instruction manual,may cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely to cause harmful interference, in whichcase the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order tomeet FCC emission limits. IBM is not responsible for any radio or televisioninterference caused by using other than recommended cables and connectors or byunauthorized changes or modifications to this equipment. Unauthorized changesor modifications could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to thefollowing two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference thatmay cause undesired operation.

European Union EMC Directive conformance statementThis product is in conformity with the protection requirements of EU CouncilDirective 2004/108/EC on the approximation of the laws of the Member Statesrelating to electromagnetic compatibility. IBM cannot accept responsibility for anyfailure to satisfy the protection requirements resulting from a non-recommended

modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class AInformation Technology Equipment according to CISPR 22/European Standard EN55022. The limits for Class A equipment were derived for commercial andindustrial environments to provide reasonable protection against interference withlicensed communication equipment.

Attention: This is a Class A product. In a domestic environment this product maycause radio interference in which case the user may be required to take adequatemeasures.

European Community contact:

IBM Technical RegulationsPascalstr. 100, Stuttgart, Germany 70569Telephone: 0049 (0)711 785 1176Fax: 0049 785 1283E-mail: [email protected]


Appendix D. Notices 55


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Industry Canada Class A Emission Compliance statementThis Class A digital apparatus complies with Canadian ICES-003.

Avis de conformit aux normes d'Industrie CanadaCet appareil numrique de la classe A est conforme la norme NMB-003 duCanada.

GermanyZulassungsbescheinigung laut dem Deutschen Gesetz ber dieelektromagnetische Vertrglichkeit von Gerten (EMVG) vom 30. August 1995(bzw. der EMC EG Richlinie 89/336).

Dieses Gert ist berechtigt in bereinstimmung mit dem Deutschen EMVG dasEG-Konformittszeichen - CE - zu fhren.

Verantwortlich fr die Konformittserklrung nach Paragraph 5 des EMVG ist die

IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart

Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:

Das Gert erfllt die Schutzanforderungen nach EN 500821 und EN 55022 Klasse A.

EN 55022 Klasse A Gerte mssen mit folgendem Warnhinweis versehen werden:

"Warnung: dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann imWohnbereich Funkstrungen verursachen; in diesem Fall kann vom Betreiberverlangt werden, angemessene Manahmen durchzufhren und dafraufzukommen."

EN 500821 Hinweis:

"Wird dieses Gert in einer industriellen Umgebung betrieben (wie in EN 500822festgelegt), dann kann es dabei eventuell gestrt werden. In solch einem Fall istder Abstand bzw. die Abschirmung zu der industriellen Strquelle zu vergrern."

Anmerkung:

Um die Einhaltung des EMVG sicherzustellen sind die Gerte, wie in den IBMHandbchern angegeben, zu installieren und zu betreiben.

Australia and New Zealand

Attention: This is a Class A product. In a domestic environment this product maycause radio interference, in which case the user may be required to take adequatemeasures.




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Chinese Class A warning statement

Attention: This is a Class A product. In a domestic environment this product maycause radio interference, in which case the user may be required to take adequatemeasures.

Japanese Electrical Appliance and Material Safety Lawstatement

Japanese power line harmonics compliance statement

Japanese VCCI Council Class A statement

Attention: This is a Class A product based on the standard of the VCCI Council.If this equipment is used in a domestic environment, radio interference may occur,

in which case, the user may be required to take corrective actions.

Japan Electronics and Information Technology IndustriesAssociation (JEITA) statement

Japanese Electronics and Information Technology Industries Association (JEITA)Confirmed Harmonics Guideline (products less than or equal to 20 A per phase).

Korean communications statementPlease note that this device has been approved for business purposes with regardto electromagnetic interference. If you find this is not suitable for your use, youmay exchange it for a non-business purpose one.




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Taiwanese Class A warning statement

Taiwan contact information

IBM Taiwan Product Service Contact Info:IBM Taiwan Corporation3F, No 7, Song Ren Road, Taipei TaiwanTelephone: 0800-016-888

Cable ferrite requirement

All cable ferrites are required to suppress radiated EMI emissions and must not beremoved.

Electrostatic discharge

Attention: Electrostatic discharge (ESD) damage can occur when there is adifference in charge between the part, the product, and the service person. Nodamage will occur if the service person and the part being installed are at the samecharge level.




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ESD damage prevention

Anytime a service action involves physical contact with logic cards, modules,back-panel pins, or other ESD sensitive (ESDS) parts, the service person must beconnected to an ESD common ground point on the product through the ESD wriststrap and cord.

The ESD ground clip can be attached to any frame ground, ground braid, greenwire ground, or the round ground prong on the AC power plug. Coax orconnector outside shells can also be used.

Handling removed cards

Logic cards removed from a product should be placed in ESD protectivecontainers. No other object should be allowed inside the ESD container with thelogic card. Attach tags or reports that must accompany the card to the outside ofthe container.

Product recycling and disposal

This unit must be recycled or discarded according to applicable local and nationalregulations. IBM encourages owners of information technology (IT) equipment toresponsibly recycle their equipment when it is no longer needed. IBM offers avariety of product return programs and services in several countries to assistequipment owners in recycling their IT products. Information on IBM productrecycling offerings can be found on the IBM Website at www.ibm.com/ibm/environment/products/recycling.shtml.

Espaol:Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en lanormativa nacional o local aplicable. IBM recomienda a los propietarios de equiposde tecnologa de la informacin (TI) que reciclen responsablemente sus equipos

cuando stos ya no les sean tiles. IBM dispone de una serie de programas yservicios de devolucin de productos en varios pases, a fn de ayudar a lospropietarios de equipos a reciclar sus productos de TI. Se puede encontrarinformacin sobre las ofertas de reciclado de productos de IBM en el sitio web deIBM www.ibm.com/ibm/environment/products/recycling.shtml.l.

Notice: This mark applies only to countries within the European Union (EU) andNorway.

Appliances are labeled in accordance with European Directive 2002/96/ECconcerning waste electrical and electronic equipment (WEEE). The Directivedetermines the framework for the return and recycling of used appliances asapplicable throughout the European Union. This label is applied to variousproducts to indicate that the product is not to be thrown away, but ratherreclaimed upon end of life per this Directive.

Remarque : Cette marque sapplique uniquement aux pays de lUnion Europenneet la Norvge. Letiquette du systme respecte la Directive europenne


http://www.ibm.com/ibm/environment/products/recycling.shtmlhttp://www.ibm.com/ibm/environment/products/recycling.shtmlhttp://www.ibm.com/ibm/environment/products/recycling.shtmlhttp://www.ibm.com/ibm/environment/products/recycling.shtmlhttp://www.ibm.com/ibm/environment/products/recycling.shtmlhttp://www.ibm.com/ibm/environment/products/recycling.shtml


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2002/96/EC en matire de Dchets des Equipements Electriques et Electroniques(DEEE), qui dtermine les dispositions de retour et de recyclage applicables auxsystmes utiliss travers lUnion europenne. Conformment la directive, laditetiquette prcise que le produit sur lequel elle est appose ne doit pas tre jetmais tre rcupr en fin de vie.

In accordance with the European WEEE Directive, electrical and electronicequipment (EEE) is to be collected separately and to be reused, recycled, orrecovered at end of life. Users of EEE with the WEEE marking per Annex IV of theWEEE Directive, as shown above, must not dispose of end of life EEE as unsortedmunicipal waste, but use the collection framework available to customers for thereturn, recycling, and recovery of WEEE. Customer participation is important tominimize any potential effects of EEE on the environment and human health due

to the potential presence of hazardous substances in EEE. For proper collection andtreatment, contact your local IBM representative.

Disposal of IT products should be in accordance with local ordinances andregulations.

Battery return program

This product may contain sealed lead acid, nickel cadmium, nickel metal hydride,lithium, or lithium ion battery. Consult your user manual or service manual forspecific battery information. The battery must be recycled or disposed of properly.Recycling facilities may not be available in your area. For information on disposal

of batteries outside the United States, go to www.ibm.com/ibm/environment/products/battery.shtml or contact your local waste disposal facility.

In the United States, IBM has established a return process for reuse, recycling, orproper disposal of used IBM sealed lead acid, nickel cadmium, nickel metalhydride, and other battery packs from IBM equipment. For information on properdisposal of these batteries, contact IBM at 1-800-426-4333. Please have the IBM partnumber listed on the battery available prior to your call.

For Taiwan:

Please recycle batteries.


http://www.ibm.com/ibm/environment/products/battery.shtmlhttp://www.ibm.com/ibm/environment/products/battery.shtmlhttp://www.ibm.com/ibm/environment/products/battery.shtmlhttp://www.ibm.com/ibm/environment/products/battery.shtml


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For the European Union:

Notice: This mark applies only to countries within the European Union (EU)

Batteries or packaging for batteries are labeled in accordance with EuropeanDirective 2006/66/EC concerning batteries and accumulators and waste batteriesand accumulators. The Directive determines the framework for the return andrecycling of used batteries and accumulators as applicable throughout theEuropean Union. This label is applied to various batteries to indicate that the

battery is not to be thrown away, but rather reclaimed upon end of life per thisDirective.

Les batteries ou emballages pour batteries sont tiquets conformment auxdirectives europennes 2006/66/EC, norme relative aux batteries et accumulateurs

en usage et aux batteries et accumulateurs uss. Les directives dterminent lamarche suivre en vigueur dans l'Union Europenne pour le retour et le recyclagedes batteries et accumulateurs uss. Cette tiquette est applique sur diverses

batteries pour indiquer que la batterie ne doit pas tre mise au rebut mais pluttrcupre en fin de cycle de vie selon cette norme.

In accordance with the European Directive 2006/66/EC, batteries and accumulatorsare labeled to indicate that they are to be collected separately and recycled at endof life. The label on the battery may also include a chemical symbol for the metalconcerned in the battery (Pb for lead, Hg for mercury and Cd for cadmium). Usersof batteries and accumulators must not dispose of batteries and accumulators asunsorted municipal waste, but use the collection framework available to customersfor the return, recycling and treatment of batteries and accumulators. Customerparticipation is important to minimize any potential effects of batteries andaccumulators on the environment and human health due to the potential presenceof hazardous substances. For proper collection and treatment, contact your localIBM representative.

This notice is provided in accordance with Royal Decree 106/2

4613 SurePOS 100 Pont of Sale Terminal

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