Today’s Session

• Why leadership matters• The traits of effective leaders• Self-reflection• Designing an action

Your Guides

• Ronni Hendel-Giller

• JoAnne Myers

Companies with an engaged workforce experience:

Increased productivity Decreased absenteeism Lower retention risk 3X higher operating

margins

According to the Towers Watson 2012 Global Workforce Study,

But, only 35% of employees are actively engaged 

30-40% of engagement is explained by leadership

Leaders Make a Difference

Leader’s Behavior

Employee Engagement

CompetitiveAdvantage

Business Results

The ultimate leadership question is not, “will I make a difference?”, the question is, “what difference will I make?”

The Good NewsLeadership is an observable set of practices and behaviors

The Challenge

Developing one’s leadership capacity takes work, time and commitment

The Opportunity

To radically impact your company’s engagement levels and performance*

* And improve your quality of life!

Warmth

Strength

Accounts for 90% of first impression

What are this person’s intentions toward me?

Is he or she capable of acting on those intentions?

Is it Better to be Loved or Feared?

Most Leaders Think Strength Comes First

The Benefits of Starting With Warmth

Warmth + Strength=Effective Leadership

Strength

Warmthhigh

high

low

low

Looks like:Competent/clear andCold/distant

People Feel :Envy/resentmentDistant respect

Looks like:Cold/distant and vague/unclear

People Feel :Distrust, confusion

Looks like: Vague/unclear and connected

People Feel :Dismissive, disrespect, unsupported

Looks like: Competent, clear and connected

People Feel:Admiration, inspiration

Activity

• Complete self-assessment• Find your default quadrant• In team, complete worksheet• Be prepared to report back

In the end, it is important to remember that we cannot become what we need to be, by remaining what we are. 

Max DePree (Leadership is an Art)

Action Planning

• Identify one action that you’ll focus on over the next week

• State it in as an “if-then” If I notice myself doing x, then I will… If I am in situation x, then I will…

• Write it down• Share it with your table