3 Megatrends in SAP Operations Innovation
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3 Megatrends in SAP Operations Innovation The Market Speaks
Transcript of 3 Megatrends in SAP Operations Innovation
3 Megatrends in SAP Operations InnovationThe Market Speaks
John ApplebyChief Executive Officer
at Avantra
Ann Marie GrayVP, Content Strategy and
Research at ASUG
Vicious
Virtuous
Why are we talking about SAP Operations Innovation?
InnovationThe battle between theory and practice
Higher SAP landscape complexity results in a
33% chance for higher costs,
shortage of resources, and lack of consistency in management
SAP Customer Insights: Digital Transformation, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
SAP Landscapes are complex - and getting more so
42%Have very complex landscapes
11%Have extremely complex landscapes
34%Have somewhat complex landscapes
12%Have non-complex landscapes
Source: SAP Customer Insights: Digital Transformations, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
59%
46%
44% 44%
41%
39%
35%
32%
27
116
What drives this complexity?
The number of SAP and non-SAP systems
that are integrated
Number of locations within the organization
Global Presence
Organization Size
Industry
Organization Age
Merger & Acquisition
Regulatory Issues
SIs or implementation
partners
CEO/CIO Tenure
Other
AutomationThe innovation catalyst
SAP Projects are (still) challenging
52%Lack of resources
45%High costs
35%Lack of consistency in managing, configuring, and onboarding IT systems across the landscape
32%Human error
Source: SAP Customer Insights: Digital Transformations, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
Top Ways Organizations Innovate IT Operations
#1
#2
#3
#4
Automation
New toolsAdopting new monitoring/reporting tools
Cloud
S/4HANAImplementation or upgrade to S/4HANA
The Pathway to Innovation is through Automation
High Costs Lack of resources
Lack of consistency in
IT Systems
35%42%48%58%34%67%
No automation strategy in place
Automation strategy in place
Source: SAP Customer Insights: Digital Transformations, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
AIOps and the SAP Market
What is AIOps?
Leverage AI to manage IT operations or DevOps
To predict/solve operational changes and manage change
Preventing IT failureAutomate IT operations through analytics and machine
learning/predictive analytics
22% 17% 17% 17%
Source: SAP Customer Insights: Digital Transformations, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
Automation is driving AIOpsCurrent and Future Technology Use
Source: SAP Customer Insights: Digital Transformations, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
Top features respondents want to seein SAP AIOps
59%Monitoring & Analytics
56%Upgrades & Patching
49%Performance Management
Source: SAP Customer Insights: Digital Transformations, Innovation, and IT Operations by ASUG and Avantra, Oct 2020
“You can’t solve a problem on the same level that it was created. You have to rise above it to the next level.”Albert Einstein
