EMPLOYEE ENGAGEMENT

Employee Engagement The extent that an employee believes in the mission purpose and values of an organization and demonstrates that commitment through their actions as an employee and their attitude towards the employer and customers.

What is Employee Engagement ?Employee engagement is a step ahead than employee Satisfaction:Belief in the organization Desire to work to make things better Understanding of business context and the bigger picture

What is Employee Engagement ?Respectful of, and helpful to, colleagues Willingness to go the extra mile Keeping up to date with developments in the field

Defining Employee EngagementEngagement is the energy, passion, or fire in the belly employees have for their employer

Types Of EmployeeEngagedNot EngagedDisengaged

Components of Employee EngagementCognitiveEmotionalBehavioral

Employee Engagement Is Influenced ByEmployee perceptions of job importance.

Employee clarity of job expectations.

Career advancement/improvement opportunities.

Employee Engagement Is Influenced ByRegular feedback and dialogue with superiors

Quality of working relationships with peers, superiors, and subordinates

Perceptions of the ethos and values of the organization

Engaged EmployeesStrong Relationship - Manager Clear Communication Clear Path Strong Relationship - CoworkersStrong Commitment

Types of Engagement Activities Communication activities Reward schemes Activities to build the culture of the organization Team building activities Leadership development activities

10 CsConnect Career Clarity Convey Congratulate

10 CsContributeControl Collaborate Credibility Confidence

ConclusionEmployee Engagement is an increasingly important human capital metric because:

Business performanceCompetition for talentValue from human capital investment.

You can buy a mans time, you can buy a mans physical presence at a given place; you can even buy a measured number of skilled muscular motions per hour or day; but you cannot buy enthusiasm, you cannot buy initiative; you cannot buy loyalty; you cannot buy devotion of hearts, minds and souls. You have to earn these things. Mr. Clarence Francis Chairman- General foods

Employee Engagement by Age

Common Engagement Drivers Across Companies

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