27 june (4)
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8/11/2019 27 june (4)
1/401
user name call time remark
rad_bikash_deo 7:04(LK) rt post
yk_thapa 7:18(LK) no internet access
anish_maharjan 7:27(LK) expire
achyuta_pandey 7:59(LK) change to none
shankar_khatiwada 9:51(LK) rt post
binaya_ban 10:29(LK) offline
comfort_tharchen 10:39(LK) slow internet
maheshwor_budath 10:53(LK) lanunplugged
blj_buddhinath_mis 11:19(LK) phone cut
sunil_karnikar 11:40(LK) call will call back
btl_bhagarati_bhusa 12:19(LK) offline
roshan_gantawa 9:15(DO) high signal/solved but need to retune
bishwo_raj_sharma 10:57(NB none
blj_phadindra_gurun 12:04(LK) change to none
blj_rajkumar_chaud slow internet
blj_rishi_shrestha 12:52(LK) rt post
jiban_kumar_pokhar 12:56(LK) rt post
nepa_crafts_pltd 1.00(bishnuraj) slow internet
manoj_tamrakar1
btl_hari paudel1
gopal bhattarai 9.49PA rt posted.
sameer%tamang
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dmk_punya 6.50(PS) signal high
krishna ojha 6.55(PS) rt posted
comfort_santimaya 7.05(PS) rebooting the device
bijay budhathoki 7.09(PS) chovar down
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user name cal time remark
prabesh_raj_joshi 7:38(LK) change to none
sailesh_shrestha 7.30(bishnuraj) rt posted
rad_urmila_kharel 7.48(bishnuraj) device not login
bishanu_jamkatel 7:54 (NB device offline (solve)
bishnu_shrestha 7:55(NB net slow
laxman_khanal 7:56(NB device offline(Rt
aadil_alam 8.15(bishnuraj) slow internet
manju_shrestha1 8:28(LK) cable exchange
sanu_sherpa 8:45(LK) rt posted
kedarnath_parajuli 9:06(LK) slow internet
parbat_giri 9:08(LK) slow internet
manju_shrestha1 9.39(bishnuraj) rt posted /dhcp not
saroj_chapagain 9:46( internet slow but link
nikhil_marketing 9:50(LK) slow internet rt
ritesh_maharjan 9:55(NB) 10 mbps
tsewang_lama 9:57(NB device offline
dinesh_bhandari 9.57(bishnuraj) expired
ang_chhutin_sherpa 9:57(LK) expired
KRISHNA BISTA 9.58(bishnuraj) rt posted
binaya_ban 10:00(LK) router passwordprakash_manandha 10:08(LK) client will cal after
tanka_prasad_sitaul 10:09(NB device offline
tanka_prasad_sitaul 1.14(bishnuraj) lan unpluged
auro_drishta_paudel 10:23(NB (device offline(RT
shasant_puri 10.28(bishnuraj) no internet
rad_santosh_bikara 10:51 (Nb field support
btl_bikash_gyawali 11:07(NB device offline
fujima_oil_company 11:46(NB solve
yumuna_dhungana 12:19(NB change to none
govinda_subedi 12:36(NB lan unpluged
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USERNAME CALL TIME REMARKS
abacus_open_sky 12:25 (LK) slow internet
raj kumar mall 12.37(PS) slow internet
btl_elite_school
dmn_ravi_nakarmi 12:48 (LK) internet disconnect
ganga prasad sitaula 12.45PS slow internet
btl_elite_school 12.49PA slow internet
brt_khagendra_poudel 12.5PA slow internet
btl_digicell 12.47PS slow internet
rad_youth_initiative 12.51RC slow internet
sarlahi_sanjay_shrestha internet disconnect
arun_agrawal 12.54(PS) slow internet
anil_shrestha1 1.01 PA RT posted
anil_shrestha4 1:03(LK) slow internet
niraj_khadgi 1.10PA RT POSTED
dhana_bdr_kc 1:12(LK) slow internet
payal_jha 1.13(PS) slow internet
santosh_silwal 1.14PA A/c exp
abacus_lalima_travels 1:15(NB) ccq problem
binay_poudel 1.18(PS) slow internetblj_paras_shahi 1.21PA RT POSTED
balkrishna shrestha 1.29 (PS) slow internet
ashish_dhungana 1:34(LK)
santosh_phuyal 1.35(PP) slow internet
abacus_salimar 1:40(LK) ccq problem
dmk_kulraj_khadka 1:44:00 Slow internet
isha_shrestha 1:50 (PP) Slow internet
brt_namaste_fm 1:57(PP) slow internet
madan_bhuju 2:07(PP) slow internet
subash_karki 2:17(PP) slow internet
ranjan 2:24(PP) new installment
abacus_libral_travels 2:30(PP) slow internet
phuri_sherpa 2:34(PP) slow internet
bijay_ulak_roshni 2.44PA slow internet
radha_aryal 2:12 (RKC) RT POSTED
s4s_travel_tours 2:15 (RKC) signal high
branch office 2:49(PP) update of client
reliance_intl_academy 2.53pa rt POSTED
btl_fleek_kitchen 2:25 (RKC) Slow internet
nk_singh 2:55(RKC) Slow internet
santosh_phuyal 2:53(PP) slow internet
rad_ime 2:57(MB) connect/disco
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nitish_shrestha 2.57pa slow internet
bikesh_pradhan 2:30 (RKC) Pod down
dipesh_maharjan 2.59pa slow internet
manjil_rai 2:35 (RKC) slow internet
seema_khan 2:40 (RKC) Pod down
bikash_dulal 2:45 (RKC) slow internet
umit_rai 3:03 (RKC) slow internet
anil_shrestha4 3:16 (RKC) slow internet
rollingplan_thapathali 3:01(PP) POD DOWN
rad_abhishek_subba 3.05(PA) pOD DOWN
nk_singh 3:08(PP) slow internet
rad_whitefield_college 3:18 (RKC) slow internet
sudip_sundas 3:22 (RKC) slow internet
jitendra_chaudhary 3:13(PP) POD DOWN
btl_nar_shrish 3:16:(MB) NO internet acc.
jnp_kiran_adhikari 3.17(Pa)
santosh_phuyal 3:27 (RKC) slow internet
btl_sabina_gurung 3:18(PP) client info by reseller
rmc_nepal_electricity 3:23(MB) connect/disco.
small_earth_nepal 3:25(MB) Pod down
sumesh_pradhan 3;21(PP) mail not workingsanoj_shrestha 3:29(MB) slow internet
tenjung 3:46 (RKC) poe cable unplugged
sushan_thapa 3.29PA slow internet
pukar_shrestha 3:33(MB) slow internet
abacus_libral_travels 3:30(PP) slow internet
ashok_kumar_shrestha 3:36 (RKC) slow internet
bharat_kc 3:34(PP) no internet access
education_planet 3:39(PP) POD DOWN
mahendra_raj_ghimire 3:46(PP) slow internet
abacus_open_sky 3:49(MB) slow internetganga_prasad_sitaula 3:53 (RKC) PoD DOWN
puskar_rijal 3:52(PP) slow internet
rajat_gautam 3:56 (RKC) PoD DOWN
mahendra_raj_ghimire 3:56(MB) slow internet
small_earth_nepal 3:59 (RKC) poD DOWN
anjan_bhujel 4:03(MB) slow internet
rajesh_samsher_rana 4:00(PP) slow internet
purusottam_basnet 4:03(PP) slow internet
pradeep_parajuli 4:06(PP) a/c expired
btl_sabitra_sapkota 4:9(MB) no internet
chandan_kumar_sah 4:11(PP) slow internet
sujan_chokhal 4:15(mb) signal high
uday_shrestha 4.15PA slow internet
kone elevator 4.15PA client will check and call
yadav_subedi 4.16PA slow internet
nabin_dhungana1 4:14(PP) slow internet
jitendra_chaudhary 4;16(PP) POD DOWN
sushant_thapa 4:19(PP) no internet access
rad_whitefield_college 4.22PA slow internet
kone_elevator_india 4:25(PP) no internet access
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purusottam_basnet 4:33(MB) problem in router
kalinchowk_trading 4:30(PP) POD DOWN
rajesh_kumar_rayamaji 4:32(PP) slow internet
prabin_rajbanshi 4.35PA slow internet
kiran_shrestha5 4:36(PP) no internet access
rajan_pandey 4:40(PP) no internet access
damodar prasad poudel 4.44PA rt posted
suresh_lama 4:41(PP) slow internet access
digital_system_nepal 4:48(MB) online but no internet
pranaya_shrestha 4.49PA slow interner
sujan_sagar_shrestha 4:46(PP) POD DOWN
archana_karki 4.52PA slw internet
kone_elevator_india 4:49(PP) no internet access
kiran_shrestha5 4:51(PP) no internet access
rajan_pandey 4:54(MB) online but no internet
kone_elevator_india 4:55(PP) no internet access
bagicha_florist 5.04PA he will check
rishikesh_subedi 5:03(PP) slow internet
shraddha_khadka 5:06(PP) slow internet access
jayandra_rath_silwal 5:10 (RKC) no internet access
biswas_limbu 5:12 (RKC)
user is offline..ask client
to reboot.
nitish_shrestha 5:15 (RKC) slow internet
sharmila_thapa1 5:12(PP) no internet access
harmony_bikash_baniya 5:18(RKC) slow internet..
dastur_basnet 5:21 (RKC)
user is offline..ask client
tocheck power
saroj_gotame1 5:29 (RKC) user is offline
pobis_sedperle 5:26(PP) slow internet
samsher_tamang 5:32 (RKC) slow internet access
ratan_kumar_sunuwar1 5:37(PP) no internet access
kamal_khadka1 5:41 (RKC)
user is online but no
device access
abishek_malla 5:38(PP) slow internet
deni_shahi 5:45 (RKC) frequently up down
dastur_basnet 5:50(MB) signal hight
shreya_dahal 5:46(PP) no internet access
yadhu_pradhan 5:50(PP) no internet access
phanindra_rai 5:56(MB)
no internet problem
sloved
kamal_khadka1 5:54(PP)
no internet access
connect disconnect
krishna_tiwari 5:53 (RKC) rt post
navaraj_acharya 5:57(PP) no internet access
manoj_awale 6:03 (RKC)
user is offline ask client
to check power
sita_timilsina 6:00(PP) no internet access
manoj_awale 6:05(PP) POD DOWN
khim_pun 6:08(PP) no internet access
icimod_dharmaratna_maharjan 6:19(MB) connect/discon.
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gaurav_thapa 6:27 (RKC)
connected to ap but no
online
subash_sharma1 6:20(PP) no internet access
yadu_pradhan 6:26(PP) internet problem
rajesh_dhungana 6:41(RKC)
user is online but no
internet ask client to
reboot.
bhaskar_dhungel 6:41(PP) CCQ low
ajay_kumar_thakur 6:52 (RKC)
user is online but no
internet ask client to
reboot.
jnp_rani_traders59 6:20 (RKC) offline in radmin..
siya_ram_chaudhary 7:00(PP) slow internet
sanjeev_maharjan1 7:35(PP) slow internet
satyanarayan_shrestha 8:05(PP) slow internet
nitin_sharma
keshav acharya
regina_tamrakar 5:07(RKC) slow internet
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POD
Lakeside-WDSL-Sector-2 (11 minutes)
WDSL-Visuwa-Birgunj-AP-6 (20 hours)
Jorpati-WDSL-AP-1 (4 minutes)
116.90.231.146
Jorpati-WDSL-AP-1 (26 seconds)
Kakarvitta-WDSL-Omni-AP (13
Kakarvitta-WDSL-Omni-AP (14
WDSL-Maitighar-Sector-Ap-1 (23
WDSL-Maitighar-Sector-Ap-3 (23
WDSL-Maitighar-Sector-Ap-2 (23
WDSL-Baneshwor-AP-5 (24 minutes)
)
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9/401
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8/11/2019 27 june (4)
10/401
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8/11/2019 27 june (4)
11/401
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8/11/2019 27 june (4)
12/401
user name call time remark
isa_dali 7:29(LK) expire
govinda_bohara 7:53(LK) slow internet
rakesh_maharjan 8:09(LK) ss
roshma_kunwal 7.00(bishnuraj) no internet
indra_pokharel 7.38(bishnuraj/nares lan unpluged
blj_bishal_baruwal 8.00(bishnuraj) no internet
anish_basyal 8.30(bishnuraj) slow internet
amogh_ratna_shaky 8.55(bishnuraj) reset
jalan_dahal 9:09(LK) slow and router
deepak_shrestha4 9.27(bishnuraj) device offline
ritesh_maharjan 9:33(LK) lan unplugged client
sailesh_shrestha 9:49(LK) link ok
blj_shankar_basnya 10:21(LK) rt post
laxman_khanal 10.22(bishnuraj) device offline
caps_technosoft_pv 10:25(LK) rt post
sweta_ghimire 10.26(bishnuraj) device offline/RT
binod_acharya 10:30(LK) slow internet
aeronepal 10:34(LK) change to noneauto_cart 10:41(LK) change to none
sujeet_mulmi 10:44(Lk) problem from our
abacus_taleju_trave 10.48(bishnuraj) no internet
anita_pandey 10.50(bishnuraj) rt posted
susma_manandhar 11.02(bishnuraj) device
aisha_khartun 11:06(LK) expire
rachana_karki 11:09(LK) night surffing
blj_kamal_dulal 11:10(LK) night surffing
deepak_rana 11:21(LK) offline
jeevan_sapkota 11:45(LK) rt posted
satya_saving 12.04(bishnuraj) slow internet
bnp_office 12.08(bishnuraj) slow internetbtl_ashis_nepal 12:10(LK) slow internet
blj_sudarsan_jagure 12:18(LK) need to change to
sujan_thapa1 12.19(bishnuraj0 required to setup
santosh_gurung 12:33(LK) change to none
harka_bahadur_rai 12.49(bishnuraj) device offline
btl_kiran_sharma 12:51(LK) slow internet
harka_bahadur_rai 1.00(bishnuraj) device offline
dhotoe_chhugang 1:02(LK)
biwek_shrestha 1:08(LK)
yamuna_dhungana 1.08(bishnuraj) no internet
rad_anton 1.09(bishnuraj) slow internet
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REPORT
USERNAME CALL TIME REMARKS
sushil_katwal 8.05(PS) slow internet
butwal_chaura 8.15(PS) showing down since 5 hours
ballu_kc 8.35(PS) asking about the chaura
dmn_amit_shakya 9.20(PS) RT posted
luma_singh1 (bs)9:30:00 tuneout
fai_trinity_school (bs)8:30:00 device offline
krishna_tiwari (bs)10:00:00 dhcp now showing
api_school (bs)11:35:00 net not working
sumit_katuwal (bs)12:01:00 slow net
sanu_bajracharya 9:09(NB) net not working
nirmala_shrestha 8:44(NB) net not working
ambika_thapa 12:07(NB) net not working
ngt_roadshow_realestate 12:07(NB) net not working
khem_thapa 12:30(bs) net not working
sarlahi_sanjay_shrestha 12:47(bs) slow internet/connect,disconnect
subarna panday 12.57(PS) no internet acess but solve it...
prashid_kandel 1:04(bs) no internet acess but solve it...
blj_uttam_chapagain 1:23(NB) net problembnp_subesh_tamrakar 2:4 (NS) solve problems
subarna_pandey 2:7(MB) lan cable off
bikash_poudel 2:05(PP) slow internet
softech infosys 2.19PA reboot
sanam_gautam 2:33(PP) LAN cable unplugged
samsher_tamang 2:42(MB) slow internet
bikash_poudel 3:4(MB) signal high
new client 4:07(PP) for new installment
blj_uttam_chapagain 4:43(PP) no internet access
durga_upreti 08:07(PP) POE problem
sankhu_prajwol_joshi 8:45(PP) slow internet
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POD DOWN
POD
Jorpati-WDSL-AP-1 (27 seconds)
Butwal-Chauraha-WDSL-AP-2 (10 hours)
Butwal-Chauraha-WDSL-AP-3 (10 hours)
WDSL-Baneshwor-AP-5 (22 hours)
Lakeside-WDSL-Sector-2 (1 day)
WDSL-Visuwa-Birgunj-AP-6 (2 days)
KTM-ARUBARI-SECTOR-3
KTM-ARUBARI-SECTOR-3
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8/11/2019 27 june (4)
16/401
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8/11/2019 27 june (4)
17/401
client name time/support problem
pkr_punam_ale 7.00(bishnuraj) slow internet
bikash_bhatta 7.40(bishnuraj) slow internet
rad_subash_pathak 8.03(bishnuraj) expired
rad_ambika_karki 8.22(bishnuraj) slow internet
birendra_budal 8.25(bishnuraj) expired
milan_lama 8.469bishnuraj) no internet
roshma_kunwal 8.51(bishnuraj) router not access
drn_bishnu_dhami 9.30(bishnuraj) no internet/mac
sambu_nepal 10.28(bishnuraj) no internet/rt posted
blj_dhukka_sav 10.33(bishnuraj) no internet
nabin_dahal1 10.34(bishnuraj) slow internet
noyo_singh 10.39(bishnuraj) change web to none
blj_dhukka_saving 11.02(bishnuraj) RT posted
ads_Gochali_Tours 11.27(bishnuraj) no internet
kapoor_tharu 11.46(bishnuraj) slow internet
norvic bussines 12.07(bishnuraj) p2p link
deepen_lama_guru 12.31(bishnuraj) rt posted/slow
gaurab_timilsina 12.47(bishnuraj) slow internet
keshav_karki 12.52(bishnuraj) slow internet
pancha_laxmi 1.05(bishnuraj) no internetbnp_office 1.19(bishnuraj) lan unpluged
ads_kumari_travel 1.30(bishnuraj) device offline
niraj khadgi 1.32(bishnuraj) required to
ratan_kumar_sunuw 1.37(bishnuraj) slow internet
neha_chaudhary 1.41(bishnuraj) no internet
ananta_raj_poudel 1.42(bishnuraj) routere setup
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USERNAME CALL TIME REMARKS
prabha rai 7:06(NB) net problem
so many phone call today (LK and NB )
royalnepal_golf_club 7:22 (LK) POE adapter off
problem in our side today (LK ,PS,NB)
shyam sundar prajapati 7.41(PS) problem in our side
abishek 7.43(PS) problem in our side
problem solve in 8:24am (LK ,PS,NB)
oriental_bikash_jain 8:53(LK) phone disconnect while talking with client
satyanarayan_shrestha 9:00(NB) youtube slow
narayan_kc 9:50(NB) internet problem solve
gita giri 9:53(NB) net problem
bishnu timalsina 10:03(NB) internet slow
ashok kumar shrestha 10.04(PS) slow internet
rujan_malla 10:06(NB) slow internet
welcome_advertising_mark 10:15(LK) rt post
softrock media 10.22(PS) net problem
sushil_shrestha 10:15(NB) expired call
rad_whitefield_college 10:34(LK) slow internetsujan_chokhal 10.37(NB) high signal
raju_lama 10.41(PS) no internet...
erasoat_solution 10:42(LK) now internet is fine
akshay_rijal 10:44(NB) lan cable problem solve
broker_satish_siprabi 10:57(NB LK) expired call
rad_mingmar_sherpa 11:07(LK) phone disconnect while talking with client
sarlahi_reseller 11:09(BS) no device access
mohan_khajur 11:17(NB) internet slow
binita_tamang 11:20(BS) device offline
east_west travel 11.33(PS) asking about the route
btl_bhagarati 11.45(PS) no internet...
brt_rita_gelal 11:55(NB) net sloworiental_saurav_pradhan 11:57(LK) lan unplugged
ubhar_panday 11.59(PS) rt posted
sanjiv silwal1 12.58(PS) rt posted
bijaya_dhakal 1:56(PP) configuration problem
bijaya_dhakal 2:15(PP) NLOS issue
erasoat_solution 2:24(MB) router problem..
ashish_raj_panday 2:23(PP) A/C information
butwal reseller 2:25(PP) AP information
butwal reseller 2;33(PP) AP information
amadeus_gandaki_travel 2:22 (NS) divice reboot and problem solve
Laxman Katwal 2:41(MB) RT Posted
purna_hari_hona 2:53(MB) connect/dicon.
raju_giri 2:55 (RKC) rt posted by naresh
rakesh_kansakar 2:57 (RKC) expired call
ocean_employment_rima 2:58 (NS) internet problem solve
blj_test 3:28 RKC reseller call for user is online or offline
indira_rai 3:26(PP) slow internet
bidur_shrestha 3:36(PP) A/C renew
pradeep_parajuli 3:44(PP) internet problem solve
keshav_acharya 3:49 (RKC)
user is offline ask client to check power and
rboot the device
btL_youbraj_kc 3;50(PP) internet problem solve
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sarlahi_sasi_lama 3:57 (RKC) user expire
ganapati_sharma 4 (NS) user is online or offline
niraj_khadgi 40(SC)
user is online or offline (OUTLOOK mail
problem)
indira_rai 4:17(MB) connect/dicon.
bhagwat_yadav 4:19(PP) internet problem
btl_lalita_bhandary 04:25(PP) error 500
btl_prakash_acharaya 4:27(PP) device offline
btl_man_shrestha 04:28(PP)
btl_laxman_poudel 04:45(PP) device offline
btl_prakash_acharaya 4:46 (NS) device offline
rad_jasmita_rana 04:57(PP) no internet access
btl_sher_bdr_karki 5:08 (RKC) slow internet
ram_gurung 5;15(PP) internet information
gokulesh_pyakurel 5:30(PP) no internet access
sushil_dhungana 5:40(PP) no internet access
rad_jasmita_rana 5:14 (RKC) user kill from radmin
kishor_odari 5:21 (RKC) slow internet firmware upgarde
samsher_tamang 5:10 (NS) device reboot
avaya_rijal 5:27 (RKC) slow internet..ask client to check direct to laptop..
sunil_lama3 5:18 (NS) slow internet
sinil_lama3 5:41 (RKC) slow internet
anil_manandhar 6:11(PP) internet fluctuation
nitin_sharma 6:45 (RKC) slow internet access..
drn_rabi_portal 6:58(PP) MAC info
sushil_dhungana 7.25 (SC) slow internet access..
oriental_bikash_jain 7:35(PP) no internet access
bhagwati_thapa 8:18 (RKC) user expire
oriental2_jeetendra_shresth
a1 8.33 (SC) no internet
shreejana_kunwar 8.35 (SC) internet access (router configuration )dipika_baskota 8:56(PP) router problem..
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POD
wsnbroadband_45
wsnbroadband_5
wsnbroadband_14
wsnbroadband_45
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wsnbroadband_45
wsnbroadband_6
LP-GWARKO-SECTOR-4
wsnbroadband_10
wsn-kritipur-b
wsnbroadband_39
wsnbroadband_18
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Client list time
softrock_media2 7.34(BS)
oriental2_raj_singh 7.42(BS)
madhabi_bajracharya 8.03(BS)
metro_pawan_agrawal 9.37(BS)
metro_sanjibini_rana 9.40(BS)
gobardhan_tadi 7.45(PS)
oriental...... 7.55(PS)
comfort_bikash_gauchan 8.20(PS)
rishi_ram_neupane 9.15(PS)
jolly_silwal 9.49(BS)
rad_whitefield_college 9.50(PS)
ad sherpa 9.55(PS)
oriental_harhari 10.00(PS)
mohan_khajum 10.05(ps)
keshav_acharya 10.05(BS)
bnp_khadgadal_gan 10.10(BS)
bnp_min_lama 10.15(BS)
oriental2_rekha_mitra 10.32(bs)
mahesh (PS)
rujan_malla 10.34(bs)raimajhi interprise 10:39(LK)
lokendra_shah 10:42(LK)
ajay_khadka
btl_amit_rana 10.54(bs)
sarlahi_reseller 10.57(bs)
anup_manandhar 11.00(BS)
ad_sherpa 11:03(LK)
subash_bhandari 11:10(LK)
sujan_shrestha4 11.16(BS)
nepa_travels 11.22(bs)
jnp_shyam_karki181 11:25(LK)
phase_nepal 11.28(bs)janakpuir 11.32(PS)
nirajan poudel 11.38(PS)
oriental 11.42(PS)
nepali_paper_products 11:55(LK)
broker _29(naranghat) 12.00(PS)
pranaya_shrestha 12:13(LK)
bijay_ulak_roshni 12.15(PS)
anish_maharjan 12:30(LK)
mingmar sherpa 12.40(PS)
navaraj_shrestha 12.49(BS)
metro_sapana_majithia 12.54(BS)
gobardhan_tadi 12.58(bs)
oriental2_ashis 1.05(bs)
shreejana kunwar 1.06(PS)
jnp_nirmala_sah142 1.30(BS)
durgesh yadav 1.35(PS)
pujma_bastola 1.56(BS)
dayaram_shrestha 2.00 (SC)
holyland_fast_food 2.30 (SC)
metro_ujjwal_goyal 2:11 (NS)
oriental_bikash_jain 2.12 (SC)
btl_ballu_kc 2:17 (NS)
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oriental2_rekha_mitra 2:20 (NS)
btl_kiran_chettri 2:40(PP)
btl_kiran_chettri 2:51 (NS)
sarlahi_ripumardan_gan 3:7 (NS)
butwal reseller 3:06(PP)
mukunda_manandhar 3:12 (NS)
sumit_katuwal 3.18 (SC)
himal_pokhrel 3:15(PP)
bishnu_mirasaini 3:21(PP)
shreejana_kunwar 3:32(PP)
rayamajhi_enterprises 3.35 (SC)
radiant_infotech_nepal 3:39(MB)
rajju_silwal 3:50(MB)
arun_agrawal 3.50 (SC)
oriental_harhari_upadhaya 3:48(PP)
Shekhar_sharma 3.53 (SC)prabish_nakarmi 3:50(PP)
comfort_alka_gurung 4:2(MB)
himal_pokhrel 4:07(PP)
Basanta_subba 4.17(SC)
ujjwal_shrestha 4:18(MB)
nepali_paper_product 4.27 (SC)
comfort_bikash_gauchan 4:26(PP)
Devendra_prasad_Dhakal 4.39 (SC)
ngt_dugar_brothers 4;39(PP)
binod_prasad 4:43(MB)
sherpa_world_adventure 4:31 (NS)
radiant_infotech_nepal 4:45(PP)kopila_shrestha 4;50(PP)
oriental_punam_ghimire 4.57 (SC)
sanjeevani_rana_magar 5:08(PP)
nepali_paper_products 5:11(PP)
eadaoin_close 5.16 (SC)
keshav_neupane 5.33 (SC)
puja basyal 5:31(PP)
bimala_pradhan 5.35 (SC)
madhav_prasad_nepal 5:35(PP)
oriental2_jeetendra_shrestha 5:52(PP)
blj_uttam_chapagain 5:55(MB)
raja_ram_khatri 6:19(PP)
oriental_rekha_mishra 6.25 (SC)
shiva_thapa 6.31 (SC)
oriental2_punam_ghimire 7:02(PP)
softech_infosys 7.07 (SC)
bibek_tuladhar 7:12(PP)
dmn_santosh_rijal 7.20 (SC)
blj_suman_phuyal 7:19(PP)
DMN_santosh_rijal 7:39(MB)
kabindra_raj_paudel 7.40 (SC)
ashish_rai1 7:41(PP)
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apil_tiwari 7:47(MB)
jolly_silwal 7:45(PP)
amit_agarwal 7.56(SC)
blj_suman_maharjan 7:55(PP)
ashok_kumar_shrestha 8:5(MB)
madhav_prasad_nepal 8:21(PP)
pankaj_giri 8:26(PP)
pankaj_giri 8:38(PP)
metro_sushil_madhukarmi 8:47(PP)
suraj_shakya 8:55(PP)
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problem
LAN UNPLUGED/RT
RT POSTED
no internet/rt
no internet/pod down
no internet/pod down
no internet (RT POSTED)
client complaining about no internet
RT POSTED
RT POSTED
no internet/ap down WDSL-METRO-NS5-2
slow internet acess
no internet
no internet acess
slow internet acess
no internet access
slow internet acess
slow internet acess
pod down
no internet acess..
device offline/solvedpod down
rt post
slow internet
slow internet
POD DOWN
rt post
slow internet
POD DOWN
wifi not working
lan cable problem
device offlineasking about router
asking about the router
about the internet acess..
lan unplugged
slow internet
slow internet
ccq problem
slow internet
SLOW INTERNET
no internet/pod down
pod problem
pod problem
slow internet
DEVICE OFFLINE
slow internet
NO internet/
net problem
net problem
NO internet
no internet
slow internet
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NO internet
no internet access
DEVICE OFFLINE
LAN CABAL Unplugged
pod problem
device reboot then problam solve
client link is working fine
no internet access
router problem
router problem
no internet
Rt Post
no internet
no internet access(POD DOWN)
no internet access(POD DOWN)
no internet access(link is ok )no internet access(link is ok )
no Interent access (Pod down)
slow internet
no Internet access
DHCP Problem
device offline client will call after turn on the device
POD problem
POE Problem client will follow in office
slow internet
slow internet
device reboot
client updateyoutube problem
no internet access due to pod down
POD down
POD down
no internet access
no internet access due to pod down
Rt Post
no internet access due to pod down
POD down
no internet access
signal hight (RT post)
no internet access
no internet access due to pod down
no internet access due to pod down
nointernet acess
slow internet
POD down
no internet access
internet problem
DHCP Problem (working )
no internet access due to pod down
POD down
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POD down
POD down
POD down
slow internet
Pod down(facing to chobar)
POD down
router problem
LAN cable problem
POD down
no internet access
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pod down
220204 WDSL-Mulpani-AP 10.10.232.41 [+] [-]
220203 WDSL-Gagalphedi- 10.10.232.42 [+] [-]
220202 WDSL-CHANGU- 10.10.232.43 [+] [-]
220201 WDSL-CHANGU- 10.10.232.44 [+] [-]
220200 WDSL-PIKHEL- 10.11.1.194 [+] [-]
220194 WDSL-Tamnagar- 172.16.34.12 [+] [-]
220193 WDSL-Tamnagar- 172.16.34.15 [+] [-]
220192 WDSL-Tamnagar- 172.16.34.14 [+] [-]
220191 Butwal-Chauraha- 172.17.19.13 [+] [-]
220190 Butwal-Chauraha- 172.17.19.14 [+] [-]
220189 WDSL-MURGIYA- 172.16.34.24 [+] [-]
220188 WDSL-Tamnagar- 172.16.34.16 [+] [-]
220187 Butwal-Chauraha-
solved
solved
POD DOWN (oriental)
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Follow up
Suryabinayak-WDSL-AP-1 (5 minutes)WDSL-PIKHEL-
OMNI-1 (6 minutes)WDSL-PALASAE-OMNI-1 (7
minutes)WDSL-Chaling-BKT-Sector-3 (7
minutes)WDSL-Chaling-BKT-Sector-2 (7
minutes)WDSL-Chaling-BKT-Sector-1 (8 minutes)
POD DOWN (oriental)
WDSL-GODAVARI-AIRGRID-2
POD DOWN (oriental)
Followed up by call supportWDSL-Sitapaila-TCH-Tower-Omni-1 (34 minutes)
wsnbroadband-44
wsnbroadband_18
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31/401
ICMP [+] [-] 6/30/14 17:29:39 [
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33/401
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35/401
-
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36/401
-
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37/401
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-
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39/401
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40/401
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42/401
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USERNAME CALL TIME
madhabi_bajracharya 6.50(BS)
sumit_katuwal 7.05(BS)
softech_infosys 7:52(LK)
rekha_khatri 8.00(BS)
nabin_karki 8.10(BS)
dikpal_thapa 8.18(BS)
btl_jyoti_ghimire 8.21(BS)
anup_manandhar 8.30(BS)
amir_maharjan 8:39(LK)
oriental2_uttam_shrestha 8.45(BS)
metro_ujjal_goyal 9.23(BS)
gaurav_thapa 9:29(LK)
subash_sharma1 9:30(LK)
shekhar_sharma 9.46(BS)
prabish_nakarmi 10.07
ashok_kumar_shrestha 10.12(BS)ashish_gautam 10:16(LK)
rayamajhi_enterprises 10:18(LK)
ngt_dugar_brothers 10.23(BS)
rama_gotame 10:20(LK)
anuradha_koirala 10:58(LK)
baruwawood_pvt_ltd 11:03(LK)
instyle_trading_concern 11.04(BS)
everest_pharmaceuticals 11.05PA
prasanna_basnyat 10.56PA
rayamajhi_enterpriss 10.30PA
jayanti_budathoki 11:11(LK)
prabish_nakarmi 11.13(BS)
amadeus_gandaki_travels 11.15PA
sarlahi_buddha_blone a/c expiredPA
keshav acharya 11.32RC
ads_nasa_world 11.42(BS)
sankhu_guamtso 11.42PA
sarlahi_reseller 11:43(LK)
welcome_advertising_marketing1 11.45(BS)
btl_nar_shrish 11;55(LK)
omshakti_housing_realstate PA
btl_atlas_investment 12.30PA
kawasoti reseller 12.34PA
oriental_colony 12.37PA
birendra_budal 12.39pA
rad_madan_shrestha 12.49(BS)
east_west_travel 12:56(LK)
dlk_nabaraj_karki 1.10PA
oriental_saurav_pradhan 1:16(LK)
btl_mina_tiwari 1:17(LK)
jnp_sailendra_shrestha03 1:41(PP)
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anuradha_koirala 1:38(PP)
anuradha_koirala 1:45(PP)
ganga_prasad_sitaul 1:38 (NS)
sunny_singh 2:04(PP)
comfort_bikash_gauchan 2:7 (NS)
Anup_shrestha1 2.21 (SC)
rad_madan_shrestha 2:29 (RKC)
rad_ambika_karki 2:25 (RKC)
rabin_gurung 2:30(PP)
comfort_alka_gurung 2:44 (RKC)
ashish_gautam 2:40(PP)
binod_prasad 2.45 (SC)
mira_timalsina 2:49 (RKC)
blj_anandakuti_vihar 2:46(PP)
sameep_rai 3 (NS)
bhuban_mahat 3:01 (RKC)
srijana_raut 3:03(PP)
niraj_khadgi 3.07(SC)
Min_prasad_khanal 3.09 (SC)janak_ram_shrestha 3:07(PP)
sanjeevani_rana_magar 3:16 (RKC)
brihat_investment 3:12(PP)
ripen_dhakal 3.20 (SC)
Janak_thapa 3.27 (SC)
rad_shankar_gautam 3.14(SC)
btl_nandidevi_bashyal 3:45(PP)
btl_takmaya_thapa 4;00(PP)
btl_yam_bahadur 4:00 (RKC)
basanta_subba 4:22 (NS)
mahesh_thapa 4;21(PP)manoj_bhattarai 4:25(PP)
roshan_dahal1 4:26(PP)
subarna_pandey 4:27(PP)
ashok_lama5 4:41(PP)
sagun_thapa1 4:43(PP)
dip 4:39 (NS)
prajwal_bikram_shah 5 (NS)
blj_rajendra_shrestha1 05:00(PP)
ads_danata_travels 5:9 (NS)
mahesh_thapa 5:17 (NS)
blj_sanjay_kc 5:15 (RKC)
oriental_bikash_jain 5:16(PP)
jnp_anish_suppliers 5:22 (NS)
subarna_pandey 5:26 (NS)
sita_rai 5:25 (RKC)
rubin_jung_thapa 5.28 (SC)
rad_shankar_gautam 5:27(PP)
nischal_dhakal 5;30(PP)
ganesh_raut 5.38 (SC)
krishna_lal_rajbahak 5:48 (NS)
roshan_dahal1 6:00 (NS)
prajwal_bikram_shah 5:57(PP)
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sujan_karanjit 6:04 (NS)
suzita_khadka 6;06(PP)
btl_nar_shrish 6:22 (RKC)
prem_banjara 6:22(PP)
btl_diwas_shrestha 6:25 (RKC)
jayanti_budathoki 6:28(PP)
btl_jyoti_ghimire 6:55(PP)
dhurba_koirala 7:10(PP)
oriental_saurav_pradhan 7:32(PP)
suman_tamang 7.37 (SC)
dr_mr_baral 7:40 (NS)
ks_ale 8.17 (SC)
sushil_dhungana 8:14(PP)
sanjeevani_rana_magar 8:18 (RKC)
bikash_dulal 8:42(PP)
ishwor_kafle 8:25 (RKC)
prem_banjara 8:32 (RKC)
bikash_dulal 8.39 (SC)
sanu_ram_kc 8.42 (SC)ishu_shankar_shrestha 8:50(PP)
bikash_dulal 8:45(PP)
amrit_khadka 9.11 (SC)
surendra_rawat 9.15 (SC)
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POD DOWN
REMARKS POD DOWN
SM port problem/rt posted
device offline/rt WDSL-PIKHEL-OMNI-1 (18 hours)
slow internet Baglung-Wifi-AP-3 (1 day)
pod down WDSL-Visuwa-Birgunj-AP-6 (5 days)
pod down WDSL-Kawasoti-Sector-1 (1 minute)
Pod down WDSL-Kawasoti-Sector-3 (1 minute)
slow internet WDSL-ROYALCENTURY-SECTOR-1 (1
pod down Parsadhap-WDSL-Omni-1 (1 minute)
slow internet WDSL-Saradanagar-AP-4 (1 minute)
WDSL-TADI-LCOM-AP4 (8 minutes)WDSL-
pod down
Janakpur-Corporate-AP-1 (1 minute)
POD DOWN Janakpur-PPPOE-AP3 (1 minute)
POD DOWN Janakpur-PPPOE-AP2 (2 minutes)
slow internet WDSL-Tamnagar-AP-3 (3 minutes)
lan unpluged WDSL-Tamnagar-AP-1 (4 minutes)
POD DOWN WDSL-Tamnagar-AP-2 (5 minutes)
rt posted Butwal-Chauraha-WDSL-AP-2 (5 minutes)pod DOWN Butwal-Chauraha-WDSL-AP-3 (6 minutes)
pod DOWN WDSL-MURGIYA-OMNI-1 (6 minutes)
WDSL-Tamnagar-AP-4 (6 minutes)
outlook prblm Butwal-Chauraha-WDSL-AP-1 (7 minutes)
router problem WDSL-Bode-Sector-2 (17 minutes)
offline
slow internet
POD DOWN
dhcp prob
slow internet
POD DOWN
night surffing
pod down
nothing done.
11.24
rt posted
slow internet
rohan call
internet fine
reseller call for report
field visit
reseller call for report
reseller call for report
pod down
night surf.
device offline/client check and call after few time
rt post
lan cable unplugged.
lan cable unplugged rt post
fine internet
no internet access
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8/11/2019 27 june (4)
47/401
no internet access
no internetaccess (RT posted)
AP reboot
no internet access
device offline
Device online but no internet access
user is offline ask client to reboot the device
link is ok
POD down
new number update
no internet access
slow internet access..firmware update..v5.5.3
POD down
POD down
connect and disconnect problem...said client to
call us after 5 pm
user expired
connect and disconnect problem...CCQ fluctuate
upto 25% sometimes
for account renewal (client expired)slow internet
call not received
no internet access
Call Support due to slow internet problem
Call Support due to slow internet problem
for account renewal (client expired)
A/C infromation
internet fluctuation
firmware update..and said client join lan cable
direct to laptop..
device reboot
POD downslow internet
POD down
POD down
POD down
no internet access
POD down
POD down
no internet access
connect/disco
POD down
slow internet access..firmware update..v5.5.3
rad_shankar_gautam
slow internet
POD down
pod down
router configuration
A/C infromation
POD down
Pod Down BODE
POD down
POD down
POD down
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POD down
POD down but while support link was up
user offline..
A/C expired
user offline..
no internet access
internet information
no internet access
no internet access
no internet access RT posted by PP
lan cable problem
no internet access
slow internet
lan cable problem
bikash_dulal
link ok..but lan throughput is not showing used...
user expired
link ok..
link is ok but slow internetno internet access
slow internet
no internet
slow internet
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-
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50/401
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user name call time remark pod down
arpan_duwadi 7.35(BS) router reboot
btl_pawan_pandey 7.48(BS) reboot device WDSL-Tamnagar-
butwal reseller 7.50(BS) pod down (Butwal- WDSL-Tamnagar-
btl_saraswati_pandey 8:42(LK) offline WDSL-Tamnagar-
btl_jyoti_ghimire 8:45(LK) link fine WDSL-Tamnagar-
btl_balu_kc1 9:06(LK) offline Butwal-Chauraha-
kapil_acharya 9.12(BS) lan unpluged Butwal-Chauraha-
btl_sabina_gurung 9:06(LK) expire WDSL-MURGIYA-
btl_amit_rana 9:06(LK) offline Butwal-Chauraha-
narayan_kc 9.39(BS) ROUTER reboot Country-Villa-
suman_singh 10.23(BS) slow internet Baglung-Wifi-AP-3
suman_singh 10:42(LK) slow internet
siddhartha_karki 11.00(BS) slow internet
dipika_agrawal 11.03(BS) no internet
prabin_kc1 11.59(BS) slow internet
baruwawood_pvt_ltd 12.42(BS) slow internet
auto_cart 12:57(LK) slow internet
krs_money_transfer 1:13(LK) slow internet
btl_pradeep_neupane 1:57(PP) no internet accessnepali_paper_products 2:06(RKC) slow internet
tourist_park_tours 2:02(PP) no internet access
susmita_simkhada 2:13(PP) RT check
btl_prakash_neupane 2.24 (SC) no internet access
drn_dipen_ghataula 2.25 (SC) no internet access
mass_global_freight 2:22(PP) no internet access
api_school 2:24 (RKC) slow internet
brt_rabin_thakur 2:29(RKC) user expired
btl_siddhartha_joshi 2:32(RKC) call from btl
saroj_shrestha6 2:29(PP) router problem
anil_katwal 2:37(PP) slow internet
btl_balu_kc 3.01 (SC) no internettushar_khatiwada 3.05(SC) for renewal
ganesh_shrestha2 3:02(PP) slow internet
rad_madan_shrestha 3.20 (SC) Follow up for feild
raj_rose 3.22 (SC) no internet access
btl_narayan_bhandari 3:26 (RKC) resaler ask when
rad_madan_shrestha 3:29(PP) RT posted
suman_suwal 3:36(RKC)
slow internet
access..
rajiv_khanal 3:40(RKC)
device problem.rt
post
yonten_lama 3:41(PP) no internet access
neema_tamang 3:46(MB) Pod Down
WDSL-JORPATI-
OMNI-1
bishal_cement 3:48 (RKC) Pod Down.. airport
utsav_rai 3:49(PP) POD down
btl_nar_shrish 3:53(RKC) link ok..
unnamed 3:54(PP) client want location
rad_ime_jorpati 4:08(PP) POD down
jnp_arya_care144 4:11(MB) no internet access
raju sir 4:14(PP)
internet information
of illam
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bhairawa immigration 4:21(PP)
corporate net
problem
btl_baikuntha_pandey 4:25(MB)
blj_vijayata_shrestha 4:37(PP) A/C info
bhuwanman_shakya 5:09(RKC) link ok
jnp_radio_darpan41 5:41 (RKC) slow internet..
dmk_bishnu_karki 5.57 (SC) internet slow
abacus_taleju_travel 6.00 (SC)
connect and
disconnect\
jnp_rekha_adhikari06 6:22(PP) no internet access
btl_balu_kc1 6:23(PP) account detail
jnp_birju_thakur186 6.48 (SC)
not registered yet no
internet\
dipesh_rana 6:53(MB)
online but no
internet wdslbroadband_13
ngt_bhagbati_shrestha 7:05(PP)
information of
username
api_school 7:11(PP) slow internet..
ngt_bhagbati_shrestha 7.16 (SC) no internet access
rad_madan_shrestha 7:31(RKC)
no internet
access..rt post
rajesh_napit 7.52 (SC)
no internet
access..slow
connected
oriental2_matrika_bhattrai 8:04(RKC)
inernet is not
working due to his
pc
nabin_pokherl 8.07 (SC) DHCP problem
btl_bhairahawa_office 8.16 (SC)
lan 10 mbps
problem
rajesh_napit 8:15(PP) RT posted
kiran_thakur 8.31 (SC)
link is ok but no
fluent access on
internet
lukash_adhikari 8:39(PP) slow internet
ramesh_tamang 9:08(PP) slow internet
sushil_khatiwada 9:42(PP) slow internet
bhaskar_bhattarai 9:52(PP) slow internet
dmn_nitesh_ghimire 10:15(PP) slow internet
ashish_raj_panday 11:01(PP) POD down
WDSL-Mulpani-AP
(24 minutes)
WDSL-Mulpani-AP
(24 minutes)
WDSL-Mulpani-AP
(24 minutes)
WDSL-Mulpani-AP
(24 minutes)
WDSL-Mulpani-AP
(24 minutes)
WDSL-Mulpani-AP
(24 minutes)
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-
8/11/2019 27 june (4)
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remark
(LK)
-
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55/401
-
8/11/2019 27 june (4)
56/401
-
8/11/2019 27 june (4)
57/401
-
8/11/2019 27 june (4)
58/401
-
8/11/2019 27 june (4)
59/401
-
8/11/2019 27 june (4)
60/401
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8/11/2019 27 june (4)
61/401
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8/11/2019 27 june (4)
62/401
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63/401
ujjwal_shrestha POD NAME DOWN TIME
dipika_agrawal baneshwor-canopy 10:20(NB)
9841381848
kadaghari-khare
chowk 6.50(BS) RT posted
suman bikram karki 6.45(PS) slow internet
gagalphedi,mulpani,
changu-duwakot
sector 1 hrs down
nirajan poudel 7.00(PS) ap is down
ambika_sitaula 7.19(BS)
device offline client
call later
rajesh_kumar_raya
maji 7.39(BS) slow internet
kapil_acharya 8.2(BS) lan cable problem/rt
amrit_khadka 8.33(BS) RT posted
aryan_shrestha 9:40(NB) lan cable10 mbps
dmk_sb_tech 9:43(LK) offlineblj_rupesh_gc 9:46(NB) net slow
srijana raut 10.00(PS) no internet
anita_pandey 10.16(BS) dhcp not showing
suman_singh 10.30(NB) internet fine
abacus_taleju_trave
l 10.34(BS)
device
offlinerupesh_rimal
digital_system_nepa
l 10:42(LK)
shristi_pradhan 11.00(BS)
device offline/pod
down
damodar_parajuli 11:23(LK) night surffing
phurba_chhiri_sherpa 11:29(LK) slow internet
nirmal_shrestha 11:32(LK) slow internet
rad_rajan_dulal 11.41(BS)
reset device
/confuguration by
call support
grace fm 11.48(BS) no internet
jnp_birju_thakur186 11:57(LK)/(BS) not connect
rajij_shrestha 12.28(BS) pod down
: WDSL-
PATANSUNDHARA
-OMNI-1
umesh_nakarmi 12.32(BS)
device unable to
login/phone cut
jnp_rakesh_yadav1
85 12.41(BS) not connect
sonu_kumar_sah 12.56(BS)
connect/disconnect
prblm
anup_bajracharya 1.04(BS)
device offline/rt
posted
abacus_open_sky 1.07(BS) device offline
ujjwal shrestha 1.11(PS) rt posted
unknw client 1.13(PS) new connection
-
8/11/2019 27 june (4)
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btl_siddartha_camp
us 1.15(PS) no internet(solve it)
tekb_chand 1.21(BS) slow internet
suman_singh 1.30(BS) slow internet
ujjal pokheral 1.35(PS) slow internet
lukash_adhikari 1.37(PS) slow internet
surendra_byanjanka
r 1:38(NB) slow internet
btl_kanchi_gurung 1:39(NB) slow internet
susma_gyawali 1.48 (SC) slow internet
satyanarayan_shres
tha 1.51(BS) slow internet
client 1.55)(PS) router setting
ujjwal_shrestha 1.59 (SC)
link is ok but no
internet connected
DHCP. RT Posted
btl_asian_school 2:2(MB) slow internet websurfer_chaura
abacus_experience
_nepal 2:17(MB)
connect/disconnect
prblm wsnbroadband_5
keen_enterprises 2.23 (SC)
Ip problem in CC
camera\
ujjwal_shrestha 2:28 (RKC)
no internet access,rt
post
sankhu_mohan_kc 2:40 (RKC) slow internet
sankhu_rajaram_ta
wari 2:42 (RKC) asking user name
btl_bhuwan_pandey 2:47(RKC) very slow internet
lukash_adhikari 2:51 (RKC) slow internet
radha_aryal 2:58 (RKC) slow internet
blj_dev_budhakoti 3.00 (SC) no internet access
nk_singh 3:07 (RKC) slow internetdinesh_thapa 3:11)MB) slow internet
rajan_karki1 3.13 (SC) slow internet
sumit_katuwal 3.13 (SC) slow internet
askok
_kumar_shrestha 3:16(SC)
connect and
disconnect problem
3:25 (RKC) slow internet
govinda_subedi 3.30 (SC)
DCHP problem no
internet
global_property 3:37 (RKC) slow internet
butwal_reseller 3.39(Sc) slow internet
tunes58_recording 3.43 (SC) slow internet
roshan_adhikari 3:55(RKC) no internet access
rupesh_rimal 4:5(MB)
connect and
disconnect problem rt posted
satyanarayan_shres
tha 4:06(RKC) slow internet..
jangbu_sherpa1 4:14(RKC) slow internet..
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raj_kumar_malla 4:17 (RKC) very slow internet
sita_timilsina 4:22(RKC) slow internet
sanata_malla 4:29(RKC) very slow internet
abacus_talaju_trave
ls 4.53 (SC)
follow up by client
for maintainance
suraj_bhandari 5.20 (SC)
link ok bu no
internet
ujjain_singh_raut 5.24 (SC) lan unplugged
shovit_ranjitkar 5.36 (SC) slow internet
Mohan_KC 5.42 (SC) account expired
migma_sherpa 5.50 (SC) no internet
migma_sherpa 5.55 (SC) connetion problem
raghav_shah 6:25 (RKC) slow internet
ashok_raj_shrestha 6.51 (SC)
no internet device is
not accesing RT
post
lucky_ali 6:52 (RKC) router problemhari_shrestha 6:58(MB) rt Posted
farida_karki 7:12(RKC)
user is offline due to
wrong connection in
poe adaptor
shekhar_sharma 7:30(MB) slow Internet
ashok_raj_shrestha 7.44 (SC) follow up call
jnp_bibodhjung_kar
ki162 8:5(MB) poe not connected
shubhiksha_polyclinic 8.09 (SC) router information
sandeep_gautam 8:14(MB) RT Posted
rad_krishna_kunwar 8.16 (SC) POE problem
nta_arjun 8.26 (SC) slow Internet
manish_pratap 8:35 (RKC) slow internet..
sonu_kumar_sah 8.40 (SC) slow internet..
surendra_rawat 8.42 (SC)
anjan_neupane1 8:45(RKC)
connect and
disconnect problem
nirupama_makaju 8.50 (SC)
lan Unplugged
solved
chhumaya_pun 8.57 (SC) slow internet
-
8/11/2019 27 june (4)
66/401
USERNAME CALL TIME REMARKS
rad_pasang_teashop 1:21(PP) lan unplugged(RT posted)
sandeep_gautam 1:34(PP) POE problem
einstein_institute1 1:42(PP) user expired
call from field suupport 1:43(PP) account info
rashna_maharjan 2:00 RKC rt post due to high signal
subarna_pandey 1:55(RKC) bode pod down
ngt_yamlal_adhikari 2:08(PP) user offline
btl_rakesh_pantha 2:16(PP) connect disconnect user's
rashna_maharjan 2:29 (RKC) graph used not showing in device
ganesh_raut 2:31(PP) POD down
min_kumari_giri 2:44(PP) POD down
grace fm.. 2:52(RKC) router problem
btl_prakash_neupane 2:54(PP) A/C information
btl_shran_gurung 3:05(PP) tourist_park_tours
tourist_park_tours 3:21(PP) slow internets
new client 3:42(PP) new installment
susma_gyawali 3:44(RKC) no internet access due to high
blj_mint_style 4:00(PP) no internet access due to highbipin_raut 4:16(MB) slow internets
btl_shran_gurung 4:22(PP) slow internets
jnp_ncell_bardibas97 4:35(PP) device offline
sankhu_mohan_kc 4:47(MB) slow internets
master_technology 4:48(MB) still working
sushil_dhungana 4:45(PP) slow internets
prakash_datta_bhatta 5:1(MB) compilan no internet but working
deepika_bc 5;03(PP) RT posted
rmc_sagarmatha_computer 5:07(PP) no inter access
blj_narabahadur_rawat 5:32(PP) mac info
Puspa_thapa_magar 5:52(RKC) router problem
bhim_pokhrel 5:57(PP) slow internet(problem fixed)bishweshwar_pd_adhikari 6:13(PP) user expired
shreejana_kunwar 6:26(RKC) router problem
kamal_pun 6:27(MB) problem but fine
bishweshwar_pd_adhikari 6:36(PP) user expired
surya_bahadur_tamang 6:41(MB) slow internet
nta_arjun 6:41(PP) slow internet
santosh_thapa2 6:45(RKC) support for router configure
brg_manish_das 7:11(MB) ccq problem but fine
rupa_limbu 7:10(PP) slow internet
yubaraj_basnet 7:23(MB) SLOW INTERNET
alok_kumar_shah 7:26(MB) rt Posted
bnp_mahesh_shrestha 7:27(RKC) user is offline
manindra_nath_kayastha 7:39(PP) user offline
kishor_gc 7:57(PP) POD down
dhan_lal_khadgi 8:31(PP) POD down
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67/401
-
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68/401
POD
-
8/11/2019 27 june (4)
69/401
-
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70/401
manish_pratap 7.11(BS) slow internet
blj_pusparaj_khadk 8.27(BS) slow internet
rashna_maharjan 9.50(BS) rt posted
rad_mingmar_sherp 10.02(BS) slow internet
nishan_khatri 10.26(BS) slow internet
jeevan_thapa 10.41(BS) device offline
ujjain_singh_raut 11.49(BS) lan unpluged
khem_bahadur_kar 12.14(BS) device offline/rt
prajwal_bikram_sha 12.38(BS) rt posted
ngt_yamlal_neupan 12.46(BS) reboot device
nishan_khatri 2.03 (SC) reboot device
nirkant_chaudhary 2.06 (SC) slow internet
global_property 2.16 (SC) slow internet link is
anil_shah 3:47(MB) rt posted
sirish_shrestha 3.58 (SC) slow internet
lukash_adhakari 4.01 (SC) slow internet
niraj_joshi 6.13 (SC) follow up
anil_baskota 6.20 (SC) slow internet
damodar_parajuli 7:46(MB) RT postedamit_agarwal 8.05 (SC) direct link is ok but
prabin_rajbanshi 9:40(PP) slow internet
-
8/11/2019 27 june (4)
71/401
USERNAME CALL TIME REMARKS
saroj_gotame1 12:19(PP) no internet access
saroj_gotame1 12:34(PP) no internet access
tulasiram_sedai 9:52 (LK) slow internet
ramesh_sarma_khatiwoda 10:40(LK) unplugged
btl_prakash_neupane 1.50 (SC) device offline no internet access\
puskar_khanal 1.53 (SC) relocation
rajendra_shah1 2.06 (SC) device offline no internet access\
btl_atlas_investment 2.10 (SC) device offline \
dipesh_maharjan 2.16 (SC) device reset .
rajendra_shah1 2:18(MB) RT Posted
nikesh_joshi 2.19 (SC) device of for few minutes.
dipesh_maharjan 2.32 (SC) follow up
harmony_housing_office 2:45(RKC) RT Posted
bhagwati_thapa 3:10 (RKC) user expired
rukma_lama 3:13(MB) fine SM reboot
btl_ashok_pathak 3.58 (SC) device offlinebipin_raut 4.11 (SC) cable unplugged device showing offline
anita_karki 4.20 (SC) lan cable unplugged
rakesh_shrestha1 4:54(MB) fine working
raghav_shah 4.59 (SC) slow internet
blj_anil_napit 5.05 (SC) inquery\
bnp_januka_nepal 5.19 (SC) inquery\
prajwal_bikram_shah 5.27 (SC) device offline
abs_ 5:45(MB) working lan off
jitendra_maharjan binod_acharya slow internet
neema_dorje_tamang 5.52 (SC) slow internet
himal_pokhrel 5:53(RKC) ap down
laxmi_dhakal 6.00 (SC) slow internetbtl_laxman_archarya 6.14 (SC+RKC) mac lock in ap
prabin_tuladhar 6.35 (SC) link ok but no internet DHCP Problem\
binod_acharya 5:51(MB) slow internet
blj_sushma_aryal 7.30 (SC) new connection problem feild support
sambhu_pant 8.02 (SC) DHCP problem link is ok
kuber_singh_rana 8.25 (SC) DHCP problem link is ok
blj_laxmi_adhikari 8.38 (SC) inquery\
suraj_shakya 8.45 (SC) device is offline RT Posted
-
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72/401
-
8/11/2019 27 june (4)
73/401
POD
-
8/11/2019 27 june (4)
74/401
-
8/11/2019 27 june (4)
75/401
USERNAME CALL TIME CALL SUPPORT BY
rabin_thapa 1.27 sabin
sudip_sainju 2.05 sabin
bishnu_khatri 2:07:00 pappu
new installment 2.09.00 sabin
new installment 2:23:00 pappu
baglung_samudayik_fm 2.32.00 sabin
rabin_thapa 2:40:00 pappu
dish home 3:04:00 pappu
kopila_shrestha 3.12.00 sabin
khubi_acharya 3:30:00 pappu
baglung_samudayik_fm 3:34:00 pappu
surya_life_palpa 3:56:00 pappu
united_telecom_limited 4:08:00 pappu
manoj_kumar_chaudhary 4.24.00 sabin
sudan_kc 4.32.00 sabin
satyanarayan_shrestha 4:35:00 pappu
sushil_pokhrel 4.50.00 sabin
new installment 4:47:00 pappu
cross_resurrection_nepal 5.06.00 sabinsushil_pokhrel 5.10.00 sabin
radission hotel 5:22:00 pappu
raju_dhungel 5.25.00 sabin
rad_madan_shrestha 5.32.00 sabin
prabin_thapa1 5:35:00 pappu
new installment 5.40.00 sabin
pujma_bastola 5:57:00 pappu
pkr_shambhu_goshali 6:27:00 pappu
hari_shrestha 6.47.00 sabin
preeti_shrestha 6.48.00 sabin
buddhamaya_garden_hotel 6.57.00 sabin
hari_shrestha 7:01:00 pappubutwal reseller 7.59.00 sabin
binod_prasad 8:21:00 pappu
-
8/11/2019 27 june (4)
76/401
-
8/11/2019 27 june (4)
77/401
REMARKS POD
relocation and user expired
package change enquiry
user expired
new install enquiry
new connection info
device offline from yesterday
relocation
khubi_acharya
link is ok slow internet
night surfin user
user offline
on internet access
no internet access
package change enquiry no internet
router reset.enquiry
slow internet
gb package expired ,device off for minutes
new install enquiry
slow internetlan 10mbps
enquiry about staff
rt posted
slow internet.device off for few minutes
(RT posted) lan cable 10mbps
enquiry about new connection
lan unplugged
no internet access(problem fixed)
device offline
no internet
microtik ...transfer to ext 700
no internet access(RT posted)POD DOWN
slow internet (aproblem fixed)
-
8/11/2019 27 june (4)
78/401
-
8/11/2019 27 june (4)
79/401
USERNAME CALL TIME CALL
shubhiksha_polyclinic 7.41(BS)bishnuraj
dmk_milan_maskey 7.45(BS)
rad_whitefield_college 7.50(BS/NR)
united_telecom_limited 7.52(NR)
btl_sher_bdr_gurung 8.41(BS)
southern_indira_basnet 9.09(BS)
anjali_tamang 10.04(BS)
nabin_dahal1 10.32(BS)
shovit_ranjitkar 10.40(BS)
nepa_travels 10.48(BS)
btl_sher_bdr_gurung 11.02(BS)
smita_pradhan 11.26(BS)
prabin_manandhar1 11.42(BS)
rbb_dgm 11.47(BS)
ultimate_resource_services 12.34(BS)
namuna_shrestha 1.14(BS)
suraj_karki 1.16(BS)
pkr_prakash_karki 1.47(BS)
ngt_patiram_thanait 1.58.00 sabininorins_technologies 1:55(RKC)
rajat_gautam 2.27.00 sabin
sarlahi_arurodh_shyangbo 2.30.00 sabin
surya_life_palpa 2:31(RKC)
goodwill_neighbor 2:41:00 pappu
shrawan_poudel 2.47.00 sabin
goodwill_neighbor
amadeus_gandaki_travel 3:22:00 pappu
goodwill_neighbor 3.25.00 sabin
dlk_pralhad_acharya 3.30.00 sabin
btl_asian_school 3:28:00 pappu
naresh_maharjan 3.33.00 sabinnabin_dahal1 3:38:00 pappu
btl_bishnu_devkota 3.53.00 sabin
raju_dhungel 4.01.00 sabin
GATEWAY_INCOOPERATE 4:00:00 pappu
GATEWAY_INCOOPERATE 4.05.00 sabin
bnp_chandee_cable 4"09 pappu
btl_ 4.30.00 sabin
pkr_prakash_karki 4.40.00 sabin
jnp_baidehi_business_concern88 5.11.00 sabin
bnp_khadgadal_gan 5.16.00 sabin
btl_pravin_gyawali 5:13:00 pappu
jnp_baidehi_business_concern88 5:26:00 pappu
dhn_devendra_hamal 5:27:00 pappu
nilesh_dhakal 5.34.00 sabin
sharad_kc 5:30:00 pappu
rabin_shrestha6 5:38:00 pappu
jnp_baidehi_business_concern88 5:40:00 pappu
ganga_prasad_sitaula 5.44.00 sabin
bag_taramaya_shrestha 6.14.00 sabin
blJ_binisha_pokharel 6:11:00 pappu
janakpur reseller 6:17:00 pappu
baglung fm 6.23.00 sabin
EVENING D
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pratikshya_neupane 6.36.00 sabin
shambhu_pant 6.39.00 sabin
bipul_khatri 6:42:00 pappu
preeti_sharma_sapkota 7:14:00 pappu
jnp_sailendra_shrestha03 7.23.00 sabin
jnp_nirmala_sah142 7:24:00 pappu
jnp_nirmala_sah142 7.31.00 sabin
rameshwor_khadka 8.17.00 sabin
dinesh_ghimire 8.20.00 sabin
new installement 8:15:00 pappu
dinesh_ghimire 8.43.00 sabin
24:a4:3c:80:98:04 8:42:00 pappu
rad_kamal_adhikari 8.45.00 sabin
shankar_poudel 8.51.00 sabin
dinesh_ghimire 9:06:00 pappu
southern_indira_basnet 9:19:00 pappu
bishwo_raj_sapkota1 9:46:00 pappu
sanjip_thapa 10:00:00 pappu
manish_pratap 10:13:00 pappu
-
8/11/2019 27 june (4)
81/401
REMARKS POD
pod down WDSL-KALDHARA-
slow internet
pod down
device offline/rt
expired
lan unpluged
slow internet
slow internet
device offline
lan unpluged
no internet
slow internet
pod down
lan unpluged
device offline
slow internet
slow internet
device offline
POD downlan cable unplugged
router config
time expire inquiry
palpa pod down
POD down
time expire inquiry
no CCQ (RT posted)
lan unplugged
mac problen
slow internet
slow internetslow internet
slow internet
follow up for Maintainance
no internet access
no internet access
no internet access
enquiry slow internet
renew enquiry
authentication error
user expired
user offline asked by reseller
user offline because of default mac add
POD down
lan unplugged . client will recheck
no internet access( rebooting)
router inquiry
user offline because of default mac add
slow internet
POD down
blj reseller about client inquiry
inquiry
POD down
TY
-
8/11/2019 27 june (4)
82/401
night surfing no internet
DHCP problem
slow internet
no internet access
DHCP problem
janakpur reseller client inquiry
janakpur reseller client inquiry
device offline
slow internet
new installment inquiry
cant acess device
RT posted(link is high)
device 's got a very high signal -85 dbm
very slow internet
link is high(RT posted)
no internet access
slow internet
slow internet
slow internet
-
8/11/2019 27 june (4)
83/401
USERNAME CALL TIME SUPPORT BY
sunita_pannachan 1.54.00 sabin
rajendra_rai 1.59.00 sabin
aeronepal 2.15.00 sabin
dhana_pradhan 2.30.00 sabin
2:28:00 pappu
goodwill_neighbour 2.38.00 sabin
avenews television 2:36:00 pappu
rk_banzara 2.41.00 sabin
samyak_shrestha 2.43.00 sabin
sanata_malla 2:42:00 pappu
niraj_baral 2:49:00 pappu
pujjyata_khatiwada 2:53:00 pappu
pankaj_giri 3.03.00 sabin
ranjita_bista 3.05.00 sabin
babin_tandukar 3:02:00 pappu
hamro_idea 3.06.00 sabin
anand_overseas 3.07.00 sabin
babin_tandukar
btl_indranibooks_corner 3:16:00 pappu
dlk_janasachetan_sahakari 3:18:00 pappuumit_rai 3:20:00 pappu
awana_club 3.36.00 sabin
anand_overseas 3.45.00 sabin
anand_overseas 3:51:00 pappu
preeti_shrestha 4.27.00 sabin
dmk_bishal_sedai 4.44.00 sabin
butwal reseller 4.46.00 sabin
tourist_park_tour 4.53.00 sabin
anand_overseas 4:50:00 pappu
tikaram_neupane 4:52:00 pappu
pankaj_giri 5.56.00 sabin
tulsa_thapa 6.04.00 sabinamit_raj_bhat 6.07.00 sabin
btl_pashupati_ghimire 6.17.00 sabin
tulsa_thapa 6:24:00 pappu
sita_singh 6.36.00 sabin
kabindra_raj_paudel 7.41.00 sabin
tr_sharma 7.48.00 sabin
dipen_shaky 8.05.00 sabin
madhav_lama_tamag 8.23.00 sabin
ngt_kalyan_poudel 8.32.00 sabin
surya_bahadur_tandukar 8:33:00 pappu
deegamber_khadka 8:59:00 pappu
8:50:00 pappu
-
8/11/2019 27 june (4)
84/401
REMARKS POD
device offline RT posted
device offline due to down godawari pod down
slow internet
slow internet
no internnet access
device offline due to down godawari pod down
corporate user
cable problem device offline RT Posted
device offline due to down mahadevsthan pod down
dhapakhel POD down
mahadevsthan POD down
gathhaghar POD down
mahadevsthan POD down mahadevsthan pod down
mahadevsthan POD down mahadevsthan pod down
slow internet
device offline due to down dhapakhel pod down
slow internet
512 dedicated no internet
no internet accesss
mainapokhari POD downslow internet
device offline due to pod down godawari pod down
router unplugged by client
no internet access and lan unplugged
no internet after renewal
online but no device access
inquiry
no internet access(RT posted)
slow internet
slow internet enquiry
RT postedslow internet enquiry
enquiry pod down manigram
RT posted and for extra information
password inquiry
slow internet enquiry due to high sighnal -75dbm
slow internet complain
slow internet complain
router problem slow internet
slow internet
POD down
POD down
POD down
-
8/11/2019 27 june (4)
85/401
Client Name Time/Call support Problem
sumit_katuwal 7.20(Bishnuraj) Slow internet
brt_sagar_rijal 7.56(Bishnuraj)Nare device offline
jnp_lalbabu_sah35 8.19(Bishnuraj) expired
surendra_rawat 8.26(BS/NR) device offline/RT
sanjay_ck 8.28(BS) device offline/RT
dmk_bishal_sedai 8.43(BS) no internet
mahesh_tamang 8.59(BS)/NR device offline
ngt_yadavchandra_ 9.03(BS) no internet
ashok_adhikari2 9.05(BS) pod down(WDSL-
blj_sanjaya_shresth 9.19(BS) pod down(WDSL-
blj_uttam_phuyal 9.32(BS) Slow internet
tulsa_thapa 9.35(bs/nr) rt posted
blj_biraj_lama 9.39(BS) pod down(WDSL-
advance_academy 9.45(BS) router off
niranjan_poudel 10.07(BS) rt posted
bhakta_rana1 10.28(BS) device offline
btl_anjali_overses 10.34(prajen/bishnu lan unpluged
dlk_janasachetan_s 10.44(BS) pod down
susma_gyawali 10.50(BS) signal high/RTalesh_shahi 11.03(BS) Slow internet/rt post
blj_bel_bahadur_kar 2.12 (SC) user expired
shubhiksha_polyclini 3.03 (SC) cable unplugged
maiya_rai 4.40 (SC) slow
btl_sapana_bhattrai 4.56 (SC) slow internet
deen_dayalu_ghimir 5.03 (SC) RT posted already
ultimate_resource_s 5.25 (SC) device ping but no
igp_rabindra_shah 5.37(SC) slow internet
laxman_katwal 5.58 (SC) rT posted
dhm_amit_shakya 6.59 (SC) slow internet
chinnamata_fm 7.03 (SC) no internet accessdamodar_kanel 1.08 (SC) no internet access
keshab_sharma 7.25 (SC) POE problem
sushant_thapa 7.45 (SC) slow internet
farida_karki 7.50 (SC) godawari pod down
dr_astha_sijapati 7.58 (SC) poe off
bikash_bhatta 8.39 (SC) slow internet
arbin_bista 8.48 (SC) slow internet
-
8/11/2019 27 june (4)
86/401
USERNAME CALL TIME SUPPORT BY
jangbu_sherpa 2:16:00 pappu
babin_tandukar 2:26:00 pappu
blj_uttam_chapagain 2:38:00 pappu
rajesh_neupane2 3:52:00 pappu
new client 4:10:00 pappu
abacus_openheart_travel 4:35:00 pappu
new connection 4:51:00 pappu
puja_basyal 5:10:00 pappu
btl_baikuntha_karki 5:17:00 pappu
bipin_raut 5:38:00 pappu
pkr_tilak_chhetri 5:46:00 pappu
btl_sher_bdr_karki 6:27:00 pappu
sulabh_shrestha 6:33:00 pappu
paiyatar reseller 6:39:00 pappu
small_earth_nepal 6:42:00 pappu
drn_ram_karki 6:43:00 pappu
ranipauwa reseller 6:49:00 pappu
sulabh_shrestha 6:59:00 pappu
club himalayan 7:03:00 pappu
lumbini insurance dhangadi 7:05:00 pappusurya_bahadur_tandukar 7:06:00 pappu
blj_debaki_adhikari 7:11:00 pappu
prakash_magar 7:29:00 pappu
sushant_thapa 7:34:00 pappu
brt_radio_makalu 7:36:00 pappu
binod_thapa3 7:42:00 pappu
rama_khatiwada 8:16:00 pappu
mukesh_kumar 8:48:00 pappu
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8/11/2019 27 june (4)
87/401
REMARKS POD
user offline no internet access
no internet access
no internet from 3 days
rt posted and info
no internet access as well as a/c problem
router problem
internet inquiry
slow internet
use offline
slow internet
user expired (renew)
btl reseller (client inquiry)
slow internet
POD inquiry
POD down
internet inquiry
ranipauwa POD problem
slow internet
corporate user
corporate usern internet access
slow internet
POD down TCH
POD down of godawari
user expired
(RT posted) no internet access
router configuration
no internet access
-
8/11/2019 27 june (4)
88/401
client name time/call support problem
kabindra_pandey 6.58(Bishnuraj) no internet
raj_maharjan1 7.44(Bishnuraj) slow internet
bijay_mahat 8:15(NB)
tharchen_sangpo 8:45(NB) net problem (solve)
blj_rishi_shrestha 9:02(NB) expired call
mukesh_kumar 9.06(BS) device offline
badri_prasad_rimal 9:22(NB) net problem
satyanarayan_shrestha 9.26(BS) slow internet
jnp_nirmala_sah142 9.46(BS) expired
saroj_adhikari 10:01(NB) net problem call support solve
abacus_open_sky 10.01(BS) device offline
laxman_katwal 10:10(NB) field support call
arun_bhatta_shrestha 10:39(BS) router reboot
milan_lama 10.59(BS) slow internet
bimal_adhikari 11.03(BS) lan unpluged
riju_ghimire 12.25(BS) device offline
chitwan_boys_hostel 1226(NB) net slow
bhupendra_bista 12.35(BS) SLow internetbrt_sagar_rijal 12.45(BS) no internet
blj_manoj_lama 12.47(BS) SLow internet
jeevan_giri 1.32(BS) device offline
maheshwor_shrestha 1.38 (SC) slow internet
jeevan_giri 1.45. (SC) RT posted
durga_uprety 2.33 (SC) DCHP problem
shankar_poudel 2.58 (SC) slow internet
manoj _lama 3.13 (SC) slow internet
gopal_raut 3.51.(SC) slow internet
gobardhan_tadi 4.16(SC) no internet RT posted mahendra dai post
badri_prasad_rimal 4.31 (SC) no internet RT posted mahendra dai post
milan_lama 5.25 (SC) pod downsanjeev_silwal 5.25 (SC) pod down jawalakhel
rewati_timilsina 5.27 (SC) pod down godawari
rad_anton 5.40 (SC) slow internet
nagendra_lal_amatya 5.43 (SC) pod down jawalkhel
sulabh_shrestha 5.44 (SC) pod down jawalakhel
rupa_limbu 5.45 (sc) pod down sunakothi
jayendra_silwal 5.59 (SC) pod down godawari
rad_omkar_kayastha 6.01 (SC) follow up no internet access rt
ratna_kaji_shakya 6.08 (SC) pod down jawalakhel
dmn_amit_shakya 6.13 (SC) pod down sunakothi
ngt_narayan_chalise 6.27 (SC) follow up no internet access
bijay_shakya 6.33 (SC) pod down jawalakhel
prakash_dhakwa 6.39 (SC) pod down jawalakhel
ajay_khawas 6.45 (SC) pod down Sunakothi
ram_krishna_upadhaya 6.53 (SC) slow internet
sudharsan_shrestha 6.29 (SC) pod down jawalakhel
payal_jha 7.00 (Sc) pod down Sunakothi
godawari client 7.08 (SC) pod down godawari
bimal_osti 7.10 (sC) pod down godawari
manok_kumar_chaudharui 7.15 (SC) pod down Sunakothi
tara_basnyat 7.30 (sC) pod down Sunakothi
sanju_rai 7.37 (SC) slow internet
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sujan_kumar_khadka 8.00 (SC) slow internet
brt_rajiv_upadhyay 8.05 (SC) slow internet
nirmal_bahadur_chhetri 8.46 (SC) follow up no internet access
brt_rajiv_upadhyay 9:28(PP) (RT posted) internet slow
jayram_jee1 9:30(PP) internet slow
samsher_tamang 9:32(PP) no internet access
maiya_rai 9:37(PP) no internet access
shankar_thapa1 9:43(PP) no internet access
milan_lama 9:46(PP) slow internet
sachin_timilsina 9:50(PP) slow internet
sulabh_shrestha 9:52(PP) (RT posted) internet slow
dhan_lal_khadgi 10:00(PP) internet problem
prashant_dhuwaju 10:02(PP) slow internet
pramod_shrestha 10:21(PP) no internet access
sachin_timilsina 10:28(PP) RT posted
ganesh_raut 10:36(PP) internet slow
ganesh_raut 10:48(PP) internet slow
-
8/11/2019 27 june (4)
90/401
Client Name Time/Call Support Problem
prabha_rai 6.38(Bishnuraj) no internet
rad_rojan_shrestha 7.30(Bishnuraj slow internet
ramkaji_karki 8.36(BS) slow internet
sunita_tamang 9.16(BS)(PS_ device offline
gaurav_thapa 9.21(BS) expired
pradeep_kumar_shr 9;30(NB) net slow
abacus_open_sky 9:45(NB) internet problem
bijay_mahat 10:13(NB) RT Post
sagun_thapa 10:22(NB) net slow
blj_uttam_chapagai 10:30(NB) internet problem Rt
btl_sher_bdr_karki 10:40(NB) router reboot
rama_khatiwada 10:47(NB) internet problem
sunil_basnet1 11:03(NB) internet problem RT
bidur_shrestha 11:15(NB) internet slow
bansal_tyre 11:36(NB) lan cable probelm
raju_dunghel 11:37(NB) lan cable probelm
sajan_pudasaini 11:54(NB) router reboot
smita_pradhan 2.15 (SC)
bibek_tuladhar 2.48 (SC) device reboot andbtl_jagat_thapa 3.04 (sC) slow internet
btl_amit_karki 3.07 (SC) no internet
nischey_shah 4.05 (SC) router configuration
ads_nepal_southasi 4.55 (SC) device reboot and
prakash_jee 5.05 (SC) slow internet
blj_debaki_adhikari 5.10 (SC) slow internet
sampad_saving 5.14 (SC) slow internet
mohan_prasad_sub 5.22 (SC) slow internet
btl_sandeep_thapa 5.41 (SC) user expires
blj_kiran_adhikari 6.23 (SC) device offline
sankhu_shyam_dha 6.34 (SC) lan unplugged
sunil_thapa 6.42 (SC) lan unpluggedbiva_shahi 7.26 (SC) lan unplugged
rajkumar_pradhan1 7.33 (SC) lan unplugged
rajkumar_pradhan1 7.38 (SC) wire problem
pushkar_khati 7.56.(SC) RT posted
kabindra_pandey 8.56 (SC) slow internet
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8/11/2019 27 june (4)
91/401
client time/call support problem
aryan_shrestha 7.30(Bishnuraj) lan unpluged
SHIVAJI THAPA 7.38(Bishnuraj) RT post
dmk_bishal_sedai 8.30(Bishnuraj) expired
brj_bikashkumar_gupta 8.32(Bishnuraj) ccq problem
brg_manish_das 9.30(Bishnuraj) slow internet
brg_amit_paudel 10.30(Bishnuraj device offline
brt_rita_karki 10.38(Bishnuraj no internet
sanjeev_basnet 11.02(Bishnuraj) device offline/pod down
anuradha_chaudhary 11.30(Bishnuraj) pod down
bipin_raut 12.00(Bishnuraj) from mail
kathmandu_forestry_college 12.30(Bishnuraj) device offline
binod_kumar_basnet 12.31(Bishnuraj) pod down
dhan_lal_khadgi 12.32(Bishnuraj) pod down
sushil_dhungana 12.41(Bishnuraj) pod down
btl_parbati_tiwari 12.43(Bishnuraj) ppoe problem
rebs_nepal_pvt 12.45(Bishnuraj) pod down
nature_lovers_group (Bishnuraj) pod down
krishna_pandey2 (Bishnuraj) pod down
subarna_banepali (Bishnuraj) pod downrama_khatiwada 12.48(Bishnuraj) device offline
blj_kiran_adhikari 2:15(PP) no internet access
pujma_bastola 2.00 (sabin) RT post
nikesh_joshi 2:20(PP) slow internet
help_nepal 2.26 (Sabin) no mail sent but internet access
sushant_thapa 2:37(PP) pod down
sushant_thapa 2.46 (Sabin) pod down
tara_siwakoti_thapa 2:48(PP) POD down
saksesh_tamang 2:53(PP) POD down
keshav_karki 2.59 (Sabin) slow internet
oriental_bikash_jain 3:29(PP) slow internet
saksesh_tamang 3:39(pp) Pod downbroker_3_homeuser 3.41 (Sabin) RT posted email sent as request by prakash
btl_narayan_khadka 4:41(PP) reseller about client info
btl_jaimatadi_trade 4:42(PP) reseller about client info
jagadish_baidhya 4.47 (sabin user expired
alok_kumar_shah 4:57(PP) POD down
sheela_karmacharya 5.02 (Sabin) speed problem
sudip_shrestha 5:09|(PP) LAN unplugged
raju_dhungel 5.33 (sabin)
lan unplugged plese post RT for this client
pappu
dmk_hatnarayan_chaudhary 5:52(PP) volume based info
blj_shyam_kunwar 5.56 (sabin) lan unplugged in router
tara_siwakoti_thapa 5.57 (sabin) POD down gothatar
sunil_thapa 6.11 (sabin) email sent to wdsl wireless
jeevan_tamang 6:04(PP) no internet access
rajesh_lama2 6.27 (sabin) slow internet
blg_sayapatri_fm 6:32(PP) POD down
sarita_shrestha1 6:41(PP) router problem
jayandra_rath_silwal 7:02(PP) POD down
sarita_shrestha1 7.06 (sabin new pc installed no internet
sudip_shrestha 7:06(PP) lan unplugged
nurapati_pantha 7:08(PP) slow internet
rajendra_rai1 7.20 (Sabin) pod down godawari
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manoj_khatri_chettri 7.36 (sabin) user expired
pankaj_sharma 7:36(PP) slow internet
kabindra_pandey 7.51 (sabin) slow internet
keshav_sharma 7.56 (sabin) lan unplugged
bnp_suman_basnet 8.29 (sabin) DHCP problem
askin_dhamaniya 8:29(PP) slow internet
bipen_karki 8.36(sabin cable not connected properly
pradip_gyawali 8:35(PP) slow internet
aayush_pandey 8.39 (sabin) slow internet
pradip_gyawali 8:51(PP) slow internet
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8/11/2019 27 june (4)
93/401
WDSL-Chovar-
WDSL-Godawari-
GWARKO-SECTOR
LP-SUNAKHOTI-
pappu please post rt
-
8/11/2019 27 june (4)
94/401
surya_bahadhur_tandhukar 7:00(NB) naresh
rajendra_joshi 7:43(NB) naresh
rad_sanjit_lama 7.56(BS) bishnuraj
deepesh_thapa 8:02(NB) naresh
deepak_bhusal 8.11(BS) bishnuraj
dmk_online_digital 8.50(BS) bishnuraj
pawan_mishra 8:54(NB) naresh
btl_amit_rana 9.25(BS) bishnuraj
aswin_aryal 9.449(BS) bishnuraj
buddhi_bajra 9;49(NB) naresh
fujima_oil_company 10.28(BS) bishnuraj
dlk_navaraj_karki 10:45(NB) naresh
nageshwor_nayak 10.54(BS) bishnuraj
sudip_shrestha 10:52(NB) naresh
kalyan_dwa 10.57(BS) bishnuraj
parishkrit_shrestha 11.09(BS) bishnuraj
amit_shah 11.14(BS) bishnuraj
dlk_janasachetan_sahakari 11.19(BS) bishnurajsambhu_tandukar 11.42(BS) bishnuraj
btl_tulsha_pokherel 11.59(BS) bishnuraj
btl_mina_bhattarai 12.00(BS) bishnuraj
rbb_dgm 12.29(BS) bishnuraj
arjun_rijal1 1.54.00 sabin
rabindra_rokaya 2:00:00 pappu
RBB chautara 2.39.00 pappu
sumesh_pradhan 2.39.00 sabin
new connection 2:43:00 pappu
comfort_housing_office 2.45.00 sabin
pema_dhundup_lama 2.56.00 sabinads_sevenpeaks_trave 3.04.00 sabin
thakur_prasad_pandey1 3:00:00 pappu
new connection 2:52:00 pappu
planet_earth_solutions 3:06:00 pappu
thakur_prasad_pandey1 3:14:00 pappu
broker no11 3:15:00 pappu
btl_madhav_gyawali 3.22.00 sabin
ram_shakya 3.25.00 sabin
keshav_karki 3:25:00 pappu
nikhil_marketing 3.35.00 sabin
prakash_koirala 3.52.00 sabin
keshav_karki 4.01.00 sabin
rad_priyetam_karmacharya 3:59:00 pappu
manoj_koirala 4:02:00 pappu
DIGITAL_SYSTEM_NEPAL 4.14.00 sabin
btl_narayan_bhandari 4;14 pappu
manoj_koirala 4.18.00 sabin
digital_system_nepal 4;25 pappu
btl_dil_thapa 4:27:00 pappu
wsn_krishna_lamsal 4:30:00 pappu
amit_thakur1 4:52:00 pappu
rad_jyoti_shrestha 5:01:00 pappu
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8/11/2019 27 june (4)
95/401
wsn_suneel 5:04:00 pappu
ram_prasad_nepal 5.14.00 sabin
dream_boys_hostel 5.00.00 sabin
rad_jyoti_shrestha 5.33.00 sabin
ram_prasad_nepal 5:34:00 pappu
wsn_krishna_lamsal 5:51:00 pappu
kishwor_singh 6:07:00 pappu
pankaj_sharma 6:19:00 pappu
rmc_rabi_dahal 6:23:00 pappu
yogesh_adhikari 6.49.00 sabin
ngt_batuk_tamang 6:57:00 pappu
ngt_patiram_thanait 7.09.00 Sabin
softrock_media2 7:10:00 pappu
rmc_arun_bhaukaji 7.15.00 sabin
btl_ballu_kc 7:16:00 pappu
umit_rai 7.30.00 sabin
epf_durgha_sharma 7.30.00 sabin
susmita_simkhada 7:30:00 pappu
sushil_dhungana 8.19.00 sabin
narayanghat client 8.25.00 sabinjanak_thapa1 8.33.00 sabin
brj_bikashkumar_gupta 8.52.00 sabin
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8/11/2019 27 june (4)
96/401
device offline
device reboot
slow internet
router reboot(solve)
device offline/pod down ap ip:10.11.0.163
expired
net problem
device offline
lan unpluged
lan unpluged
slow internet
net problem
no internet pod down
device reboot
pod down
lancable unpluged/rt
no internet
no internet KHAWA-WDSL-AP-deviceoffline
expired
slow internet
lancable unpluged
cable not connected properly
(RT posted) POE adapter damage
corporate user
yahoo mail problem\
new connection info
whole comfort housing internet not working
slow internetcable not connected properly
no internet access
new connection info
corporate user
slow internet
corporate user
enquiry for GB expiry
slow internet
no internet access
wifi problem direct internet access
lan cable unplugged with call after confirmation
CCQ problem RT posted
no internet access
lan cable unplugged with call after confirmation
high signal
no internet access
slow internet lan cable unplugged first
(RT posted) high signal antenna loose
slow internet
user offline (NEA problem)
lancable unplugged
device offline
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8/11/2019 27 june (4)
97/401
retunning(no internet access
link is ok slow internet complain
RT posted device reset and ping but no homepage of device
slow internet
(RT posted) no internet access
no internet access
slow internet (RT posted)
password issues
slow internet
slow internet
slow internet reboot the device
RT posted
slow internet
need in system for support
cable not connected proper way
user expired
router configuration
cable not connected proper way
ap problem no bandwidth 30 clinets in a sectorslow internet
slow internet
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8/11/2019 27 june (4)
98/401
btl_dil_thapa CALL CALL REMARKS
dream_boys_hostel 1:50:00 pappu internet problem
sunray_office 2:00:00 pappu mail problem
sunray_office 2:11:00 pappu mail problem
sudip_sundas 2:33:00 pappu no internet access
btl_dil_thapa 2:25:00 Rajesh slow internet
new client 2.27.00 sabin new installation
btl_laxmi_pantha 3.39.00 sabin user expired
krishna_kafle 2:36:00 pappu lan unplugged
kopila_shrestha 2:33:00 Rajesh slow internet..client came in office..
krishna_kafle 2:47:00 pappu lan unplugged
ranar_basnet 3:05:00 pappu no internet access
rad_wemit 3.13.00 sabin slow internet
binit_jha 3.19.00 sabin RT posted for installing device in pipe
pratiksha_khatiwada 3:32:00 pappu slow internet
krishna_kafle 3.36.00 sabin lan problem in pc
rad_wemit 3.36.00 sabin lan cable unplugged
jnp_lalbabu_sah35 3:47:00 pappu user offline
kishwor_singh 3:52:00 pappu field support inquiry
gaurav_raja_dahal 3:59:00 pappu field support inquiry
rad_wemit 4.03.00 sabin follow upranjita_bista 4.24.00 sabin slow internet
dhn_deepakraj_joshi 4:39:00 pappu mac update
holyland_fastfood 4.52.00 sabin device reboot due to slow internet
pankaj_sharma 5.07.00 sabin slow internet some configuration change
arbind_pradhan 5.16.00 sabin internet not connected
aaditya_khadka 5:16:00 pappu router
padam_bista 5.29.00 sabin slow internet Pod down sanothimi
ujwal shrestha 5.37.00 sabin slow internet at night
fdm_uttam_lawati 5.40.00 sabin cable unplugged \
jnp_lalbabu_sah35 5:38:00 pappu no internet access
bikesh_amatya 5.46.00 sabin user expired
dmk_bishnu_karki 6:08:00 pappu slow internetnew installment 6:14:00 pappu new user
btl_amit_rana 6:18:00 pappu no internet access
rmc_rabi_dahal 6:30:00 pappu no internet access
bipul_khatri 7.17.00 sabin slow internet
pushpa_raj_joshi 7.43.00 sabin cable unplugged \
amit_shah 7:39:00 pappu slow internet
jagadish_baidhya 7.49.00 sabin device offline
ram_kumar_shah 8.01.00 sabin lan cable unplugged
kamal_acharya 8.13.00 sabin slow internet
brg_amit_paudel 8.18.00 sabin slow internet ccq problem
hari_pokhrel 8.31.00 sabin data base package expired device off
jnp_pukar_lama175 8:30:00 pappu slow internet( brandwidth full use)
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8/11/2019 27 june (4)
99/401
-
8/11/2019 27 june (4)
100/401
POD
-
8/11/2019 27 june (4)
101/401
-
8/11/2019 27 june (4)
102/401
client name time/call support problem
rajkumar_silwal 7.21(bishnuraj) device offline/rt
jnp_apf_chhinnama 8.33(bishnuraj signal high
rima_shrestha 8.45(bishnuraj) device offline
shraddha_khadka 9.39(bishnuraj) slow internet
srijal_bhattarai 10.20(bishnuraj) no internet
srijal_bhattarai 10.35(bishnuraj) rt posted
sushila_dhakal 10.38(bishnuraj) slow internet
rad_matrix_cyber 10.44(bishnuraj) lan cable unpluged
blue_leaf_media 11.15(bishnuraj) wifi not working
rad_nisha_lama 11.31(bishnuraj) slow internet
pema_dhundup_lam 11.41(bishnuraj) slow internet
chandrama_khadka 12.00(bishnuraj) device offline/RT
btl_nitesh_palwa 12.26(bishnuraj) slow internet
susmita_simkhada 1.10(bishnuraj) slow internet
btl_amit_rana 2.00 (sabin) no internet
new client 2.15.(sabin) for new installation
srijal_bhattarai 2.49 (sabin) slow internet
milan_lama 2.29 (sabin) slow internetsatyavan_kc 3.00 (sabin) slow internet high
neepa_karki 4.00 (sabin) slow internet
suraj_shakya1 4.06 (sabin) no internet
sodeshi_securities 4.27 (sabin) new connection
sarlahi_suman_gaut 4.36 (sabin) user expired enquiry
ajit_majhi 4.49 (sabin) connect disconnect
arpan_dawadi 6.22.(sabin) no ib
jnp_apf_chhinnama 6.22 (sabin) inquiry
blj_ratna_chhitri 6.52 (sabin) expire enquiry
shrijal_bhattrai 7.14 (sabin) mac not update new
keshav_bhattrai 7.23 (sabin) slow internet
shankar_poudel 7.42 (sabin) slow internetblj_madhusudan_ne 8.03 (sabin) renew inquiry
dmk_bishal_rai 8.11 (sabin_ slow internet
hari_pokhrel 8.15 (sabin) GB data expired
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8/11/2019 27 june (4)
103/401
-
8/11/2019 27 june (4)
104/401
-
8/11/2019 27 june (4)
105/401
client name time/call support problem
dilip koirala 1.59 (NS) router problem
btl_apex_school1 2.1 (NS) reboot device
btl_kamal_gautam 2.3 (NS) device off line
sew_infrastructure_limited 3.21 (NS) POD DOWN
saarc_overseas 3.58 (NS) ccq problem
pankaj_sharma 4.5 (NS) net slow
santosh_acharya 4.31 (NS) no internet acce
dmk_kusal_paudel 7.5 (NS) net slow
dmk_bishal_sedai 7.20 (NS) device off on
shusma_magar 7.41 (NS) no internet acce
raju_khadka 7.58 (NS) device reboot
sunil_gole 8.15 (NS) device reboot
blj_suman_maharjan 8.44 (NS) device reboot
dinesh_agrawal 9:18(PP) slow internet
amir_shrestha2 9:20(PP) slow internet
jayram_jee1 9:15(PP) slow internet
ramesh_tamang 9:30(PP) slow internet
rajesh_kumar_lama 9:35(PP) slow internet
nta_surya 9:51(PP) no internet access
ramesh_tamang 9:57(PP) RT posteddinesh_agrawal 9:58(PP) router problem
saroj_gurung 10:19(PP) slow internet
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106/401
client time/call support problem
rita_upreti 6.58(bishnuraj) expired
royalnepal_golf_club 7.13(bishnuraj) pod down
rojina_timsina 7.16(bishnuraj) pod down
blj_prakash_khatiwa 8.05(bishnuraj) lan cable unpluged
binod_karki 8.08(bishnuraj) pod down
balkrishna_poudel 10.13(bishnuraj) no internet
rad_subash_pathak 11.05(bishnuraj) expired
btl_amit_rana 11.14(bishnuraj) pod down/: BTL-
rameshwor_acharya 11.21(bishnuraj) device offline
toplal_poudel 12.14(bishnuraj) slow internet
sarlahi_jibnath_mai 2.5 (NS) MikroTik Off On
bikal_adhikari 2.27 (Sabin) tplink router setup
deepak_awasthi 2.28 (NS) reboot device
ngt_laxmi_thapa 3.02 (Sabin) slow internet `
ngt_krishna_bista 3.05 (Sabin) slow internet
laxmi_prasad_neup 4.1 (NS) reboot device
dmk_bishal_sedai 4.38 (NS) kill id
ram_kumar_baniya 5.18 (NS) reboot device
rajeeb_bhattarai 5.48 (NS) lan cabal Unpluggedkishor_gc 6.42 (sabin) godawari pod down
tulsa_thapa 7.59 (sabin) lan unplugged
dlk_tara_panta 8.23 (sabin) slow internet
ira_phar_pradhan 8.33 (sabin) link ok but no internet
rajiv_shrestha 9.00 (sabin) retune anteena
rijen_shahi 9:16(PP) no internet access
ranjan_prajapati 9:50(PP) slow internet
mohan_baral 12:00(PP) slow internet
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107/401
client time/call support
pkr_punam_ale 1:45(PP)
sivani_ranjeet 4:25(PP)
ashok_kumar_shrestha 1.58 (NS)
nirmal_kumar_agarwal 1.45 (Sabin)
prabin_parajuli 2.18 (Sabin)
anil_shah 2.23 (NS)
prabin_bhattrai 2.49 (Sabin)
arjun_poudel1 2.44 (NS)
rajeev_shakya1 2.51 (NS)
nirmal_kumar_agarwal 3.13(sabin)
bishnu_prasad_lamsal 4.19 (sabin)
kathmandu_overseas 4.28 (sabin)
shambhavi_paudel 4.36 (sabin)
btl_manoj_sapkota 4.46 (sabin)
ngt_radha_thapamagar 5.50 (sabin)
bhola_silwal 6.04 (sabin)
sankhu_rabin_shrestha 6.51 (sabin)
sunil_gole 6.53(sabin)
bnp_subesh_tamrakar 8.8 (NS)
prabin_bhattarai 8.5 (NS)laxmi_rai 8.10 (sabin)
bnp_yadav_basnet 8.27 (sabin)
surendra_rawat 8.36 (sabin)
surendra_rawat 8.47 (NS)
surendra_rawat 8.56 (sabin)
rmc_nepal_electricity 9.4 (NS)
mandip_karna 9:18(PP)
kakani reseller 9:20(PP)
mandip_karna 9:36(PP)
kakani reseller 9:37(PP)
kamala_sharma 10:02(PP)
shankar_ramtel 10:08(PP)bhupendra_bista 10:20(PP)
ramesh_tamang 10:27(PP)
ramesh_tamang 10:50(PP)
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108/401
problem
slow i
