Discovery Assessment Sell-in Presentation

“By working in Partnership with our Partners, the Canon Partner Channel bring together the skill and innovation to develop the power of Canon’s brand, products, solutions and services to deliver mutual success.”

Why Partner with Canon?

At Canon, we appreciate that

our resellers need:

A clear path to profit that is competitive with other products and services

• We have nearly 3000 Partners across EMEA, 400 of whom sell only Canon

• We develop and deliver high quality and reliable products that drive our Partners to grow with profit

• We provide services based on your business needs and your customer requirements

Why Partner with Canon?

At Canon, we appreciate that our resellers need:

Product innovation that is competitive in the market

• We ensure our Partners’ customers continually benefit from the very latest technology. We invest more than 8% of sales in R&D annually1, received 3,817 U.S. patents in 2013 and have ranked in the Top 5 for received patents for 28 consecutive years2

• We offer a huge breadth of products and services from input to output, plus compelling solutions with seamless integration for customers of all sizes and industries

1 Canon Technology Highlights 2014.

2 Patent and Trademark Office.

Why Partner with Canon?

At Canon, we appreciate that

our resellers need:

Reliable delivery and support for Canon products

• We provide extensive and comprehensive technical training and service development support to our Partners and their service teams

• We develop strong local relationships with loyal Partners which are well managed by well supported, knowledgeable and committed account management and local support teams

Did you know?

63%*No firm idea

of printing costs

Buyer

41% have no idea of

cost of printing

User

BrightBlue Independent Research - Emerging Markets Business*

Insights, 2015 and Western Europe** Office Insights, 2013

51%**No firm idea

of printing costs

The Real Cost of Print

£Administration &

Purchasing – 5%

Document Production,

labour... – 26%

Document

Management

& Workflows

- 50%

Device Cost &

Supplies – 9.5%

IT Support

&Infrastructure – 9.5%

€10,800 / year

ALL Associates Group, Inc 2012

Did you know? (Source: IDC)

Almost 50% of helpdesk calls

are related to printing problems (Source: IDC)

24% of printed documents are

not collected (Source: IDC)

Up to 6% of a company

revenue could be spent on producing documents (Source: IDC)

Every €1spent on

printing a

page…

…involves another

€9 to manage it

(Source: IDC)

POTENTIAL

ROI

1

2

34

Optimise & Control your document output

and workflows

Continual Improvement through regular reviews

Manage & Monitor the fleet, devices and services

Improve Business

Processes

Optimise and Rationalise your Print

infrastructure

5

10% 20-30% 30% +Savings

The Real Cost of Print

MPDS Stages

25 November 201510

• 20% saving through Printer Infrastructure optimization

• 5% saving through pro-active fleet management and assure the savings through Printer Infrastructure optimization

• 15% savings through implementing printing rules and workflows

A total saving of 40%

Then the story about workflow optimization

- Most difficult one, as we look at processes

- Biggest savings to be achieved

Good Example

(123)(124)

(125)

(126)

(127) (128)

(129)

(130)

(131)

(132)(133)

(134)

(136)

(137)

(138)(139)(140)

(141)

(142)

(125) (126)

(127)

(131)

(132)

(136)

(133)

(141) (137)

Move volume to MFP & PrinterReduction stand aloneOptimized portfolio with best prices

On-Going Fleet Management

Assure S&P / Improvements / Additional Savings

Solutions

Pull Print

Visual Example

Our Approach to services

Canon’s five-step service management

framework ensures that we propose and deliver

the solution that perfectly fits your customer

needs –

implemented in an effective and efficient way.

Our services are delivered within a structured 5

phase cycle, using ITIL® service delivery and

PRINCE2® project management methodologies.

Our Approach to services

We seek to

understand your

business, what

your future

requirements are

and how we can

best support your

business.

We will design a

tailored service

solution for both

your workflow

processes and

technology

systems.

We’ll then use all

of our skills,

experience and

knowledge to

implement and

integrate the

solution.

Once up and

running we’ll

make sure things

work, and keep

working,

constantly

monitoring on-

going

performance.

We will work with

you to ensure the

desired benefits

and expected

return on

investment are

sustained and

continually improve

the service we

deliver.

REVIEWDISCOVER DESIGN TRANSITION &

IMPLEMENT

SUPPORT &

MANAGE

Discovery Assessment Service

The service:

Canon cutting edge Discovery

Assessment Service provides an

un-biased, 360 degree

overview of your customer’s

current print infrastructure,

usage and end-user

experience, as well as areas for

improvement.

Key Benefits

• Clear visibility of customer’s

printing infrastructure and user

behaviour

• Factual and effective means to

engage with customer’s

stakeholders

• Insight into potential cost savings

and process improvements that

enable customers to take control

What we deliver

Network scan End-user survey Report

• We start with a network

scan (cloud-based or

installed software package)

• Information on your

customer’s

end-users’ needs, attitudes

and print behaviour is

gathered through a

web-based survey

• Our comprehensive report

combines these results with

expert conclusions and

recommendations

Major challenges

Our approach will identify your customer’s major challenges within five key business

areas:

Cost

ControlCost Control is not simply about spending less, but making sure that you continue to keep costs under control.

ProductivityProductivity looks at how well your infrastructure enables users and processes to work in a more efficient and effective way.

SustainabilitySustainability refers to changes which could be made to reduce impact in areas such as power and paper consumption.

SecuritySecurity highlights how secure your document printing processes are and how well confidential documents are protected.

IntegrationIntegration demonstrates the extent to which your current infrastructure supports document workflows and how well your print infrastructure might suit the way your staff works.

Cost Control

Reduce unnecessary cost by printing what customer need when they need it

Achieve lower cost of service with one server-based application

Consolidate print servers across multiple sites for significant cost savings

Uncover new revenue opportunities by fulfilling customers’ mobile printing needs

B E N E F I T S

Enhanced productivity

One driver for all customer’s printing requirements to any printer brand or model

Mobile printing for internal users and guests without compromising security

Reduce print-related calls as the IT department is alerted whenever there is an issue

Improve the ability to search and share documents

B E N E F I T S

Security and compliance

Avoid confidential documents falling into the wrong hands with secure printing

Allow mobile users to print securely from their smartphones and tablets to any printer

Added layer of protection to documents sent to the printer based on their content

Ensure regulatory compliance with a complete audit trail

B E N E F I T S

Environmental sustainability

Support internal sustainability initiatives by reducing waste

Set up mandatory rules for users as part of your internal print policy

Share information electronically and optimise paper-driven processes

Less print servers required for multi-site environments through server consolidation

B E N E F I T S

Integration and management efficiency

One application for printing, scanning and advanced document security

Intelligent document capture and distribution to multiple destinations

Improved integration of multi-functional devices into IT infrastructure

Central management and control of all print and scan related tasks

B E N E F I T S

Market Demand for MPS (Emerging Markets)

IDC, 2015

MPDS = Managed Print and Document Services

102,65

89,79

62,34

50,44

39,92

29,7824,89

13,519,4 8,84

3,66 3,54 2,68 2,6 1,6 1,4 1,1 0,0

20,0

40,0

60,0

80,0

100,0

120,0

MPDS Size

USD

$ m

illio

ns

Market Demand for MPS (Emerging Markets)

IDC, 2015

MPDS = Managed Print and Document Services

9,7%12,2%

16,2%

6,7%

12,4% 12,0% 11,4%12,9%

11,3%13,1%

6,4%

16,4%

12,7% 13,0%11,8%

34,1%

9,3%

0,0%

5,0%

10,0%

15,0%

20,0%

25,0%

30,0%

35,0%

40,0%

MPDS CAGR

CA

GR

Gro

wth

20

14

-20

18

(%

)

HVALA?

To find out more about the many

benefits MPDS with Canon, please

contact:

Ademir Ćurtović

ademir.curtovic@canon.at