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22 January 20192:00 PM (US ET)

MANAGING GLOBALIZATION…AND DE-GLOBALIZATION: Working in the Post-Global

World.

MANAGING GLOBALIZATION…

AND DE-GLOBALIZATION:

Working in the POST-Global World.

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7

Your Presenter: Dean Foster President, Dean Foster Global Cultures,

Founder, DFA Intercultural Global Solution, Strategic Executive Consultant, Dwellworks.

Spokesperson for CNN’s “Doing Business In…” TV Series, & host of “Oops! Your Culture’s Showing” podcast.

Author, “Bargaining Across Borders” (McGraw-Hill); “The Global Etiquette Guide to Asia,” “The Global Etiquette Guide to Europe,” “The Global Etiquette Guide to Africa,” “The Global Etiquette Guide to Latin America” (John Wiley and Sons).

Faculty, American University, Intercultural Management Institute, Washington, D.C.

8

THE POST-GLOBAL REALITY:

GLOBALIZATION vs DE-GLOBALIZATION:

A New World of Bridges…

Or Walls?

9

Table-setting: International, Globalization, DE-Globalization, POST-Globalization.

How These Changes Affect Our Work: Migration, Adaptation & Daily Global Work.

How Different Cultures Respond to Post-Globalization:The (U.S.)-American Melting Pot, the Canadian Salad Bowl, European & Asian Multiculturalism.

Application: What Can We Learn from These Different Perspectives that Might Benefit Us in Our Work in Our Culture?

WORKING IN THE POST-GLOBAL WORLD: OUR AGENDA TODAY

…and...

…what these cultural responses mean for our work and our industry.

11

“WORKING AROUND THE WORLD FROM A

HOME-BASE PERSPECTIVE IS INTERNATIONAL…

WORKING AROUND THE WORLD FROM A

WORLD-BASE PERSPECTIVE IS GLOBAL.”

©2017 Worldwide ERC®12

GLOBALIZATION

+

DE-GLOBALIZATION

=

POST-GLOBALIZATION.”

13

What Makes A “Global” Company?

14

BUILDING GLOBAL TEAMS & ORGANIZATIONS:STEP 1 – GOING FROM DOMESTIC TO

INTERNATIONAL: Replicating Domestic Success

GOING FROM DOMESTIC TO INTERNATIONAL

15 15

BUILDING GLOBAL TEAMS & ORGANIZATIONS:STEP 2 – GOING FROM INTERNATIONAL TO GLOBAL:

ACKNOWLEDGING DIFFERENT LOCAL TACTICS.

GOING FROM INTERNATIONAL TO GLOBAL

16 16

BUILDING GLOBAL TEAMS & ORGANIZATIONS:STEP 3 – GOING FROM GLOBAL TO POST-GLOBAL:

VALUING LOCAL-GLOBAL DYNAMIC.

GOING FROM GLOBAL TO POST-GLOBAL / TRANS-NATIONAL

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Stage 1: Going from Domestic to International

Stage 2: Going from International to Global

Stage 3: Going from Global to Post-Global

GLOBALIZATION BRIDGES

DE-GOBALIZATIONWALLS

©2017 Worldwide ERC®©2017 Worldwide ERC®18

FORCES OF GLOBALIZATION: FORCES OF DE-GLOBALIZATION:

POLITICAL:Fall of trade barriers Increase trade barriersRise of pluralism Rise of populist nationalismDeveloping democracies Increase autocraciesReduced conflict Increased conflict

ECONOMIC:Increased migration Decrease in migrationIncrease in wealth Decrease in wealth

SOCIAL:Increased cross-border travel, Rise of isolationismCommunication, contact Reduction of movement/contactIncreased health Decrease in health

CULTURE

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“CULTURE IS THE DNA OF A NATION.

EVERYTHING ELSE…POLITICS…

ECONOMICS…SOCIAL & BUSINESS LIFE…

IS CONSEQUENCE”.

.

How Do These Post-Global Realities Affect Our Work?

• Immigration• Relocation/Adaptation• Global Project Management

IMMIGRATION On-the-Ground Daily Mobility/HR Challenges:

• More frequent extended business travelers.• Increased timelines in obtaining immigration

approvals/• Special relocation packages for anticipated

Brexit.• In-bound to US changes in visa policies.• Outbound to Canada and intra-European

immigration policy changes.• Outbound immigration changes to China, intra-

Asia.

©2017 Worldwide ERC®

RELOCATION On-the-Ground Daily Mobility/HR Challenges:

• Relocation training/support modality shift to technology, end-user.

• Relocation support service uptake driven by different cultural forces (taxation, mandated policy, lump-sum trends, etc).

• New relocation trends (short-term, single, extended business travel, etc) driving new needs.

PROJECT MANAGEMENT On-the-Ground Daily Mobility/HR

Challenges:• Communication style consideration based

on location (Europe vs Asia).• Can’t assume that same language

(English) will have the same. understanding for all – interpretation of language, how we counsel/words we choose…

PROJECT MANAGEMENT On-the-Ground Daily Mobility/HR

Challenges:• Global mindset and need to be mindful of

who/where we are speaking to, being able to adapt accordingly.

• When managing teams globally – each team from various locations will have different culture; need to adapt and provide different mediums to share feedback.

25

“IF YOU ENTER A REGION, ASK WHAT ITS

PROHIBITIONS ARE;IF YOU VISIT A COUNTRY,

ASK WHAT ITS CUSTOMS ARE;

IF YOU CROSS A FAMILY’S THRESHOLD, ASK WHAT ITS

TABOOS ARE.”- Li Ji (The Book of Rites)

One of the Five Confucian Classics (500 BC)

26

“Culture hides more than it reveals, and

strangely enough what it hides, it hides most

effectively from its own participants.”

- Edward T. Hall(c) DFAIntercultural.com, 2016 All rights

reserved.

“THE U.S.-AMERICAN MELTING POT”

U.S. CULTURAL ROOTS

• Moderate topography/climate & the Great Prairie.

• Revolutionary, rejectionist Independence.

• Multicultural assimilation.• Missionary religious influence.

POST-GLOBAL REALITIES

THE CANADIAN “SALAD BOWL”

CANADIAN CULTURAL ROOTS

• Topography, climate & the Great Canadian Shield.

• Evolutionary Independence.• Multicultural interdependence.• Historically, religion as a moderating

influence.

POST-GLOBAL REALITIES

“E.U.ROPEANIZATION”

“E.U.” CULTURAL ROOTS• Many distinctly different cultures in close

proximity.• Historic catastrophic World Wars.• Exposure to greater world forces.• Greater need to collectively defend against

non-European influences than each other.

POST-GLOBAL REALITIES

“THE GREAT ASIAN WALL”

HONG KONG, SAR CHINA: “ONE COUNTRY, TWO SYSTEMS”

ASIAN CULTURAL ROOTS

• Historically, “insider/outsider”.• Subjective, relativist truth.• Collectivist, hierarchical.

POST-GLOBAL REALITIES

©2017 Worldwide ERC®©2017 Worldwide ERC®39

GLOBALIZATION

+DE-GLOBALIZATION

=

POST-GLOBALIZATION.A NEW REALITY…OR A TEMPORARY MOMENT?

Overcoming Culture’s Prophecy:

In the Absence of Reasons to Do Otherwise, We Will Always Default to our

Culture…

…But We Can Always Choose to do Otherwise.

40(c) DFAIntercultural.com, 2016 All rights

reserved.

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