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21cluxuryconsumer-12699050544756-phpapp01
Transcript of 21cluxuryconsumer-12699050544756-phpapp01
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Strategic Brand MarketingIn The ber CompetitiveGlobal Denim Market
Case Study: Joes Jeans
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moda360Global Brand Marketing Analysis:
I. Luxury Category & Consumer
II. Denim Market
III. Case Study: Joes Jeans
IV. Presentation Summary
V. Q&A + Joes Jeans Pictorial
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I. GLOBAL LUXURY MARKET
21st
Century Realities
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moda360Market Statistics
Luxury market is stronger than ever;expected to grow to $2TN USD by 2010
Luxury fashionmarket represents about 5%
of total luxury market by 2010, estimatedto be $100BN USD
At current growth rate (10-15% annually),
luxury market will reach $2.4TN USD by2012 and $3.22TN USD by 2017
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2010 2012 2017
Luxury Category(in $ USD trillions)
Luxury Fashion(in $ USD trillions)
Projected Market Growths
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moda360Market Statistics - continued
Western markets (US & Europe) are less brandloyal vs. Eastern countries; seek the best
US & European consumer demand a luxury
experience at all touch points that resonates Eastern consumers desire status symbols;
flashier, ostentatious, & more iconic the better
Consumers are willing to pay any price forquality, service, design, & cachet
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moda360Market Statistics - continued
Luxury goods are very selectively distributedby geography in limited quantities to controlbrand image
The unattainable & exclusivity is whatconsumers want, and will allocate income forit fantasy and dream fulfillment
Consumers want an ego-boost; womenespecially are compliment-seeking whendeciding luxury purchases
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moda360Market Statistics - continued
Less than 1% of global luxury market goodsare the extremely rich
In fact, 20% of shoppers account for 80% of
revenues in upscale market; in some cities,the ration is 10:90
Consumers want an all things luxury haute
lifestyle and will budget to attain and beconnected with it
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moda360Market Statistics - continued Consumers look to luxury for differentiation,
innovation, & customization to satisfy theirdesire to be perceived as inventive & unique
Luxe purchases justified as investments
Luxury consumer is found across all ethnic,age, cultural, socio-economic, and classgroups for both genders around the globe
The luxe life is no longer reserved just forcelebrities & the ber-wealthy
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moda360Market Statistics - continued Luxury consumers are increasingly more savvy,
smarter, fickle, decisive, & product educated 90% of them come from middle class, not trust fund
families; common denominator is psychographics
In the usual serious luxury categories, the rarequotients of pleasure embedded in branding &marketing can lure and retain consumers greatersales & profitability
Dont confuse fun with fads; luxury consumerexpects consistent, consummate execution in allareas (product quality, service, overall value,
customer relationships)
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moda360Market Statistics - continued:
Todays luxury is tomorrows necessity;markets are always in motion &becoming more luxurious
Vital to remain fresh, current in luxecategory; amplify & inflate qualities
Remain stagnant & constant, you willbecome obsolete, left behind, forgotten
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moda360Market Statistics - continued Number of global millionaires & wealthy elite
continue to increase, with an expected rate of7% in the next 3-5 years
According to the 2005 U.S. census, 15.1
million HH earned $100K+ USD; analystsestimate 24.6 million HH for 2007 Increasing number empty nest, baby
boomers households w/ discretionary monies Prevalence of aging singles; postponement
of marriage & children
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moda360Market Statistics continued Emerging markets (Asia, India, Russia,
Australia, & Middle East) are expected to havethe fastest gains in demand for luxury goods,with China dominating the lead with estimates
of a 10-fold rise over the next 5 years Demand for luxury grows despite economic
concerns (downturns) & political uncertainties
on a global scale
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II. DENIM MARKET
The Facts
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moda360Denim Facts $49 billion USD industry worldwide
according to 2004 figures, estimated toincrease by 8.9% over the next 7 years
Projected retail market value by 2014?$52.2 billion USD
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moda360Denim Facts continued
Worldwide phenomenon worn by bothsexes of all ages across all cultures andsocio-economic demographics
Redefined as a wardrobe staple &fashion statement; readily acceptable atthe workplace, evening functions, specialevents, & assorted dressy occasions
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moda360Denim Facts continued
High profit, low-overhead, easy-entryindustry with literally hundreds of brandsin the global marketplace
Youth-driven business, largely tweens,teens, and 20-year olds
Professional & middle-age audiencesare responding rapidly to new lifestyle
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moda360Denim Facts continued
Denim can be divided into 3 buyercategories from POV of todays savvyconsumer:
Utilitarian (eg. workmen's uniform)
Wardrobe staple (eg. khakis, cargo, camo)
Luxury statement (eg. haute couture,designer RTW, haute lifestyle)
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moda360Denim Facts - continued
Graphically, the denim market isdivided as follows:
Mass
Midrange
Premium
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Denim Facts continued
Premium denim (defined as jeans with prices ofat least $70 USD wholesale) is fueling thedenim & cotton categories; quality, fit, stylingkeeps improving drives the market
With exponential growth in popularity (hence,sales) each year, denim is the new blue chip
stock of the 21st century with no signs of marketslow down or decline
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Denim Facts continued
Premium denim sub-category hasballooned from $14 billion USD in 2004to $15.8 billion USD in 2006
Since the launch of the modern premiumjean category in 2000, worldwide denimsales has steadily climbed to 3.5% in
2004, and is predicted to reflect doublethat ratio by years end 2007
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Denim Facts continued
Though only accountable for a tinyfraction of denim sales worldwide,premium denim has ushered in the most
significant fashion movement in history Economic forecasters predict longevity
of this specialty market, entrenched intodays lifestyle-oriented consumer
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Denim Facts continued
So what of the Denim Bubble theory?? Competitive shake-up already evidenced
Continuous stream of new brands vying formarket share, status, influence, retail space
Lifespan of a premium denim brand is shortlived for the vast majority due to over-whelming market saturation
Increasingly challenging to sell to themodern, intelligent consumer
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Denim Facts continued Revolution to Evolution: No longer
regarded simply as a textile, denimmanufacturers continue to push theenvelope on technological innovations,usages, & applications
Premium jeans have defiantly conqueredthe khaki, cargo, black pant, & leggingquintessential wardrobe extension oftodays style conscious global society
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Denim Facts continued
The capsule history of the premiumdenim market has aggressively evolvedfrom product & category defining to
brand & lifestyle positioning Establishment of a new apparel genre
Defining usage (the 5 Ws)
Convergence on differentiation & nichestrategies
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Denim Facts continued
Decide & commit: Mass market (high volume @ discount)
Midrange (mid-volume @ select price points)
Premium (low volume @ luxury price points)
Resources & competitive advantages
Honest analysis of capital, distribution, talent,technology, market savvy, forecasting, execmanagement, timeliness, & commitment
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Denim Facts continued
So, you think youre ready for the majorleagues??
Lets take a step-step study of how one
aspiring designer defied the odds tolaunch a successful premium denimbrand its humble beginnings as a LAcult favorite to international acclaim
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III. Case Study:Joes Jeans
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Joes Jeans: Brief History
L.A. denim brand founded in 2000 byJoe Dahan
Launched first collection of womens
premium denim in S/S 2001 @ Magic Original inspiration: edgy, rocker chick
Market strategy: push effort viaindependent sales showrooms
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Joes Jeans: Brief History
Early competition: 7, Citizens, Blue Cult,Habitual, & Paper Denim & Cloth
Distribution focus: specialty retailers andkey influential department stores
Pricing: competitive
Sales points: sexy, edgy alternative
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Joes Jeans: Brief History
Early challenges: Brand identity
Niche market
Differentiation
Capital
Exposure
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Joes Jeans: Brief History
Early efforts to meet challenges: Creative
Press
Advertising Promotion
Sales push-thru strategy
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Joes Jeans: Brief History
Early stumbling blocks: Rapid market saturation Slow or incapable of responding to fast
changing dynamics of industry
Entrenched media darlings
Distribution limitations
Slumping sales; poor sell-thru results
Inconsistencies
Lack of marketing or branding direction
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Joes Jeans: Brief History
Inept corporate structure & culture: Lack of strong management & leadership
Understaffed, underdeveloped departments
Vague areas of responsibility, duty &accountability; poor communications
Lack of team & departmental cooperation
Overall dysfunction & unpreparedness
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Joes Jeans: Brief History
Solution Reinvent
Relaunch & Revitalize
Restructure Redefine
Regroup
Reallocate resources
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Joes Jeans: Brief History
Close inspection of competition Highly identifiable product
Quality construction & details
Consistencies Performance
Brand & consumer focused
Emphasis on pull strategy
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Joes Jeans: Brief History
Man in the mirror Retail & buyer feedback
Consumer thoughts
Media POV Product review
Company organization
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Joes Jeans: Brief History
Do or die Retract outsourcing of creative & press efforts
Focus on consumer needs & wants
Product redesign
Develop market strategy
Branding seminars & handbook guidelines
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Joes Jeans: Brief History
Sound marketing directive: Initiate pull strategy
Create awareness
Consumer orientation
Hone inconsistencies
Media outreach
Think outside the box
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Joes Jeans: Brief History
Judgment day Spring 2004 marked the re-launch of the
womens premium collection @ Magic
Introduction of new & differentiated productbased on fits (first in industry to hedge onthis strategy)
Cohesive message established New moniker JOES
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Joes Jeans: Brief History
Forest from the trees Brand emphasis
New category possibilities
Lessons from RTW & luxury empires Designer lifestyle vs. apparel garment focus
Redefining; avoid commodization
Engage target consumers
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Joes Jeans: Brief History
Back to the basics Acquire media placement
Forge alliances with the trade
Create awareness
Connect with the consumer
Build celebrity & VIP following
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Joes Jeans: Brief History
Clean up your act Damage control
Restore relations & acquire new ones
New & positive attitude
Accommodation & availability (service!!)
Explore grass roots efforts in conjunction withbig ticket expenditures (mix & match)
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Joes Jeans: Milestones
Dawn of a new era Media blitz
L.A. Fashion Week runway show
Publicity!! Strategic collaborations
Strong, edited core designs
Promotions
Charitable causes
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Joes Jeans: Milestones
Strong product foundation for growth Calculated line expansion
From 6 Fits in 2004 to 8 Fits in 2005
Introduction of capsule sportswear group Exploration of product expansion
Mens collection
Gold Label limited edition International distribution (Japan & Europe)
d 360
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Joes Jeans: Milestones Revisit the competition
Top brands: True Religion, AG, Chip &Pepper, Earnest Sewn, Rock & Republic,Hudson, Paige Premium, Rogan
Embrace the trends Distressed to clean; plain to
embellished; bootcut to skinny;exploration of proportions
d 360
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Joes Jeans: Milestones Qualify & quantify success of the newly
installed pull strategy: Increased sales volume? Expanded distribution?
Customer loyalty? Celebrity following? Brand & product recognition? Interests from foreign markets? Merchandising effect? Consistent across all customer touch points?
d 360
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Joes Jeans: Milestones
And who says you cannot quantifymarketing efforts?
0
10
20
30
40
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6070
80
90
2002
2003
2004 00
5
2006
2007
2
GrossRevenues(in millions)
d 360
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Joes Jeans: Milestones Strong brand foundation for growth
Womens RTW
Kids expansion
Handbags & other accessories Flagship stores & retail outlets
In-store vendor boutique R/E
Licensing opportunities Lifestyle orientation build customer base
d 360
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moda360WWD, May 2006
d 360
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moda360DNR, October 2007
moda360
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Joes Jeans: Milestones
Reaffirm brand image against newcomers:J Brand, Siwwy, Kasil, Rich & Skinny,
Innovate: colored jeans, new denim shapes,
luxe hardware, custom handwork, classicbejeweled, coated denim, multihued dyes
Low-rise to mid and high; skinny to flared
and wide; 5-pocket basics to trouser styles
moda360
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IV. EXECUTIVE SUMMARYTake Heed & Follow Thru
moda360
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Recap: Luxurious Future
Premium (or luxury) products andservices require more sophisticatedmarketing & branding approaches vs.mass or midrange categories
Push strategy cannot be the long-term focus of a business; the most
successful companies create a needthat the customer finds it wants
moda360
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Recap: Luxurious Future
Entry into the luxury industry or categoryrequires exhaustive planning andcohesive marketing & branding plans
Company + designer + brand + productsmust all align as a parallel entity thoughdistinctively separate
Customer is king in the luxury kingdom
moda360
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Recap: Luxurious Future Fostering of trade relations is vital to success &
longevity of any business No amount of advertising can compete with
third party validations & word of mouth
Realize proactivity in thought & action vs.reactivity to market changes
Innovate, anticipate trends, set the pace,
become an industry leader Be a stylemaker vs. uninspired follower
moda360
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Recap: Luxurious Future Quality is in the details
Modern consumer is brand emotion orientedvs. product category focus
Strive for perfection to maintain advantage intodays overly competitive global marketplace
Renew, refresh, revitalize, reinvent yourcompany continuously evolve or becomeextinct, unnecessary, irrelevant
moda360
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Recap: Luxurious Future
Strategy must be well planned &executed to take advantage ofquintessential momentum & synergies
Attune to cultural & socio-politicalmovements (eg. eco-friendly,philanthropy, global harmony)
moda360
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Recap: Luxurious Future
Apply similar methodology to internal corporatefunctioning; departmental collaborations, fosterteam involvement, establish strong & effectivemanagement
Empower employees to view their jobs ascareers & vital roles in the success of thecompany; build team with premium salaries,
benefits, & incentives; employees & outsideagents must be regarded as strategic partners
moda360
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Recap: Luxurious Future
Strong, well-defined brand messages;emotionally stimulate & engage consumer
Flexibility and quick responsiveness;
adapt, evolve, embrace market change Stay true to brands POV - an incisive
vision, world, lifestyle consumers canaspire and relate to
moda360
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Especially Prepared For The Cotton Inc
1st Annual Global Denim Event
Shanghai, ChinaNovember 13 14, 2007
By Adriana M. Joseph
www.Moda360Worldwide.com
moda360
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Resources:
Trades (WWD, DNR, Sportswear Intl) Market Researchers (Boston Consulting, Brand
Keys, Donegar Group, Luxury Institute)
Newspapers (Fortune, Entrepreneur, BusinessWeek, WSJ, The New York Times)
Government Agencies (U.S. Census Bureau)