Complete business communications,simply delivered, remarkably supported

www.2circles.com

2 Circles is a key and strategic Wholesale Partner for O2, with an impressive portfolio of clients, demonstrating best in class service to their customers. It was these attributes that led to them being ranked O2’s no 1 Wholesale Partner.

Head of Partners, O2

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Our customer portal is your one-stop shop for all things 2 Circles, allowing you to easily:

Access all billing information Track your orders Find all the latest product information Manage your Assured Services Contact your dedicated Account Manager

My 2 Circles customer portal

An award-winning telecoms company with an established reputation for best in class products and customer service to our valued business customers over the past 20 years.

We’re fast to get to your call 96% of all calls are answered within just three rings, the other 4% within four rings.

99.5% customer retention 2 Circles has maintained an industry-leading customer retention rate of over 99.5% for over 11 years.

1 dedicated point of contact Every 2 Circles customer benefits from one dedicated point of contact for every aspect of their account.

Connectivity M2M VoIP Services IT SolutionsVoiceVoiceMobileMobile Connectivity IoT VoIP Services IT Solutions

2 Circles is one of the few service providers in the UK that can supply mobile phone services from all 3 major networks (O2, EE and Vodafone) all on a single invoice. Our unique relationships with the mobile networks mean our customers receive the most competitive prices while benefiting from the 2 Circles dedicated account management, making your business mobile telecoms stress and hassle-free.

Whether you’re a single user, small to medium business or corporate organisation, 2 Circles has the ability to tailor a business mobile package to your requirements.

We were able to transfer our mobile fleet in stages to reduce contract termination charges with the Network provider. This in itself was a substantial saving... we have already seen a vast improvement in service and reliability.

Documentation and IT ControllerCRC-Evans Offshore Ltd

Business MobileKeep connected with our unique network guarantee

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Mobile Device Management (MDM)MaaS360 with 2 Circles is an easy-to-use mobile device management (MDM) platform which gives you a powerful suite of tools to handle the management and security of all your mobile devices - and all from a single screen.

Lowest priced tariffs available

SIM only options

International solutions

Mobile data packages

Unique Network

guarantee

Complete range of the

latest handsets

05Call 03456 200 200 Visit www.2circles.com

Over half of UK businesses have now made the switch to a VoIP-based telephony solution, we are experts in project managing the transition from legacy services to future-proof solutions. 2 Circles provides business calls and lines packages that are tailored to meet the specific voice communication requirements of your business. From single analogue business lines to complex multi-site solutions, our range of products and services are fully scalable allowing you to easily change and add to them as your business grows.

SIP TrunkingReplacing traditional ISDN, our SIP services will completely transform your business removing the need for fixed PSTN lines and giving you dramatic cost-reductions, up to 60% when compared to ISDN.

With the ability for local numbers to be automatically rerouted to any location, even internationally, SIP has the flexibility needed by businesses today. Quick and easy to deploy, SIP enables you to take full control of your voice communications choosing how and where your calls are delivered and only paying for the lines you need when you need them.

Voice ServicesDid you know the traditional telephone network is being switched off in 2025, with support for these products being removed very soon?

The changeover was very easy, with very little effort on my part, and we are now enjoying savings of 60% on our calls and 33% off our fixed line charges.

Director, Threaplands Landscaping and Garden Centre

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Fixed-line ServicesAs one of the top 5 providers of Openreach Wholesale Line Rental (WLR3) in the UK 2 Circles has direct access to Openreach’s back office systems allowing us to schedule installations and resolve faults, so you can be assured that all line orders have identical lead times as BT but with the added bonus of 2 Circles’ outstanding customer service. Our range of Fixed Line services include:

Single and Multiline Analogue Lines ISDN2 Standard and Systems digital

channels ISDN30e digital channels

Inbound Call Management SolutionsNever miss a call with our range of Inbound Call Management solutions including Call Routing, Hunt Groups, Auto Attendants and Queue Managers.

Inbound Non-Geographic NumbersWe offer an extensive range of Geographic and Non-Geographic Inbound call solutions at great rates including:

030 and 033 Numbers Freephone 0800 and 0808 Numbers 0844, 0843 numbers and 0845 numbers 0870, 0871 numbers and 09 Premium Rate numbers (subject to legislative

restraints)

We offer the flexibility of either managing your own Inbound Numbers via our easy to use portal, or having a Managed Service where you will be able to request changes via telephone or email to your dedicated Account Manager.

Fax to EmailAll our customers receive the additional benefit of a free Fax to Email number which allows you to receive faxes directly into your email inbox enabling you to receive faxes even when you are away from the office.

Call 03456 200 200 Visit www.2circles.com

08000300871

2 Circles offers consistently competitive tariffs and enabled Windrush to consolidate many telecommunications suppliers into a single cost-centre based invoicing structure providing cost savings and simplifying administrations.

Financial DirectorWindrush Volkswagen

No matter the size of your business, whether you run out of a home office or control a large enterprise, our connectivity products cover a broad spectrum from standard business broadband to high end bespoke leased line and MPLS solutions. UK businesses clock up 149 million hours of internet downtime every year, this can be avoided with our guaranteed connectivity solutions from less than £1.30 per day.

ConnectivityWhat does broadband downtime cost your business?

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Our portfolio of connectivity products allows us to of fer the best available solution tailored to your busi ness. Our connectivity portfolio includes:

Call 03456 200 200 Visit www.2circles.com

FTTC FTTP ADSL FTTC

BusinessBroadband

Fibre to theCabinet

Broadband

Fibre to the Premises

Broadband

SIP AssuredADSL

SIP AssuredFibre to the

Cabinet

Ethernet First Mile (EFM)

Ethernet Over FTTC

CityFibre Leased Lines

MPLSSolutions

EFM FTTC

2 Circles can help you transform your business by working with you to deliver a secure, robust and cost effective IoT (Internet of Things) solution tailored exactly to your business needs. We are partnered with Telefónica, one of the world’s largest mobile network operators and offer a truly global footprint providing IoT connectivity with the greatest reliability, coverage and speed available.

2 Circles provides a range of IoT SIMs, extremely competitively priced Data Airtime Packages together with a world leading Managed Connectivity platform, Control Center, already in use by major companies such as Amazon, Garmin and Sony. Completely configurable, with the ability to test before deployment, automate provisioning and perform real-time diagnostics, Control Center dramatically reduces the total cost of ownership.

I don’t know how we managed before.

Sales DirectorJabbaTalk Ltd

IoT Services

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Benefits of our IoT solutions include:

With a proven track record in delivering cost effective and robust IoT solutions in a variety of market sectors, we can work with you to deliver a IoT solution that will be perfect for your business.

Global SIM Fast deployment

Flexible, low priced data airtime plans

Robust, smart SIMs

Web management system with

API integration

Full customisable and individually

supported

Call 03456 200 200 Visit www.2circles.com

Gaining control or visibility over things you wish to neither visit or touch

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Our latest venture is taking some locally numbered phones overseas for our Out of Hours service, the quality is so great that speaking to them is like they are next door.What is even better, the calls cost the same as if you were calling England.

CIP Recruitment

* Lifetime handset guarantee is available on our Yealink VoIP product range.

Over 50% of UK businesses have already moved to a cloud-based telephone system. Our revolutionary, next-generation hosted telephony service, Future Office, future proofs your business.

Future Office’s hosted PBX has all the features of a traditional phone system but with the flexibility of allowing you to work from whatever device or location you choose, either in or out of the office.

Future Office is the easiest and most cost-effective way for you to manage your voice communication, with no expensive infrastructure or maintenance costs and with pricing based on per user per month you will no longer be paying for equipment or services you don’t need.

Benefits of Future Office include:

Scalable, portable and customisable Simple to set up, just plug and play Lifetime handset guarantee* Advanced call savings Award winning support

Hosted VoIP ServicesIt’s not ‘if’, it’s ‘when’

With an array of market-leading features, the Future Office hosted telephony solution from 2 Circles will give your business the competitive communications edge in today’s demanding business world.

Call 03456 200 200 Visit www.2circles.com

We offer a complete range of IT solutions; from traditional IT support services to migrating organisations to a future-proof and disaster-proof cloud-based IT infrastructure.

2 Circles IT Solutions is backed with years of experience in small to large business environments; with a proven track record in delivering high quality projects of all sizes from start to finish with our outstanding aftercare support services.

The experience and knowledge that wasprovided to the college has enabled us todevise and build an effective high availabilityand disaster recovery solution on budget. We are delighted with the outcome and look forward to developing our partnership.

Chief Technical Officer South Staffordshire College

Business ITA focus on doing IT better

0815

IT Security

End Point protection

Perimeterprotection

Penetrationtesting

Encryption Backup

Managed Infrastructure Services Consultancy

ManagedFirewalls

Managed Wi-Fi

ManagedSwitching

On premise Cloud IT health check

Support

Call 03456 200 200 Visit www.2circles.com

17Call 03456 200 200 Visit www.2circles.com

Assurance ServicesKeeping you connected

Our range of Assurance Services keeps your business connected as well as ensuring you get the most out of your telecoms helping to improve your organisation’s efficiency.

From billing fraud cover to in-depth call management tools, we have everything you need to protect and enhance your telecoms from as little as £1 per month.

Line Protect Line Protect is designed

to cover unforeseen engineer costs avoiding expensive and

unbudgeted charges if an engineer is called out and the

fault isn’t with the network.

Voice Safe Voice Safe is for customers

with lines which are call-enabled and is designed

to mitigate both the risk and financial effect of

billing fraud.

Broadband Protect Broadband Protect is

enhanced support for your broadband service with

broadband router swap-out, out of hours telephone

support and engineering call out.

Network Insights Network Insights tells you how often your business lines are engaged and how many

calls didn’t get through. A complete set of business-

critical reports providing you with the management

information you need to analyse call handling

performance and maximise efficiency.

VoIP Safe VoIP Safe is designed to

mitigate both the risk and financial effect of billing fraud for customers who have calls

running over the Internet.

Business Continuity Business Continuity is there

in the event that you have a line fault or power failure. A

cloud based service, Business Continuity puts you in control with the ability to switch to a virtual receptionist coupled with hunt groups, providing

greater flexibility than traditional disaster recovery

services.

Site Assurance Site Assured is exclusively for ISDN 30 customers and

provides a planned fail-overin the event of an outage

or an onsite disaster by diverting calls to a

pre-defined number.

I had great help in a complicated and tedious process of porting numbers from another service provider. In this, as in all other aspects of the service I have had from them, 2 Circles have been excellent.

DirectorDream Doors Exeter

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TestimonialsDon’t take our word for it...

I’ve been using 2 Circles for a few years now and they easily stand apart from other providers. They’re reliable, friendly, approachable, efficient and do everything they can to help their customers achieve the level of service they require. To me 2Circles aren’t just another service provider, they’re a valued business partner.

Freudenberg Oil and GasFor us, customer service is key, which is why we envisage our relationship with 2 Circles lasting a lifetime.

Office ManagerPenny Petroleum

From our initial migration of supply of line and calls which an saw immediate reduction in our telephone costs. The migration was managed by 2 Circles and all issues and queries were resolved quickly and efficiently. The positive experience we received from 2 circles for this migration has resulted in further migrations surrounding telephony services and network infrastructure. This again providing addition costs savings to our business and improvements to levels of service.

IT SpecialistKanoo Travel

Speaking from experience as a long-term customer of 2 Circles, this company has always been helpful and knowledgeable in their field. Always willing to help and bring numerous options to the table when undergoing new projects. The speed and efficiency of their operations has shown in their service to us. They always appear to maintain good comms with various vendors, carriers, ISPs etc, enabling quick turn arounds for updates/resolutions for any question/issue.

Operations ManagerIT infrastructure and Services Director, Golfbreaks Ltd

I will continue to use 2 Circles’ services for as long as they are in business.

Times Group

Call 03456 200 200 Visit www.2circles.com

2 Circles CommunicationsVer House, 23-25 High StreetRedbourn, Herts AL3 7LE

03456 200 200www.2circles.com

MOBILE • VOICE • CONNECTIVITY • IOT • VOIP SERVICES • IT SOLUTIONS

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For more information about any of our Telephony services, please contact us today

03456 200 200