20152003 Questionnaire Pilot
-
Upload
jigar-chavda -
Category
Documents
-
view
212 -
download
0
description
Transcript of 20152003 Questionnaire Pilot
Personal Information
Full name
Age
Sex Male Female
Woking days and hours No of daysNo of hours a
day
ConsumerFacilities
ManagerBuilder Client Visitor
less than 5 yrs 5-15yrs 16-25yrsmore than
25yrs
Questionnaire
No. Question Excellent (5) 4 3 2 Very Bad (1)
1what is your opinion of the external
building access location?
2
What do you think about the modes
of transport that connect the
building with the city?
3what is the relaibility of these modes
of transport?
4
What is your opinion on the location
of the excalators/ lifts in the
building?
5What is your opinion on the location
of your office in the building?
6What is your opinion on the signage
in the building?
7What is your opinion on the
avalibility of parking in the building?
8What is your opinion on the access to
the building for the differently abled?
9What is your opinion on the
surrounding area?
Service Quality Indicators: Auditing systems in commercial buildings in India
Jigar Chavda End User Survey
What group do you belong to?
Work Experience
Access and Location
10What is your opinion on the quality
of the drinking water in the office?
11What is your opinion the location of
the water purifiers?
12What is your opinion on the location
of toilets in the building?
13What is your opinion on the
cleanliness of these toilets?
14What is your opinion on the staff that
cleans these facilities?
15What is your opinion on the air
conditioning in the office?
16What is your opinion on the
cleanliness of the comman areas?
17How is are the comman areas
managed?
18Rate the safety measures taken in
the building?
Utilities