2014 Rotterdam University
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Transcript of 2014 Rotterdam University
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Rotterdam Business School
An introduction to cross cultural awareness
© 2014 Global Acquaintance, For Sustainable International Business: Perry Willemse
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Content
• Introduction PHJ. Willemse • Your way of Global communication • Influences of culture.• International meeting patterns• Lewis model
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 2
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Perry Willemse
• 15 years Int Experience
• 5 countries
• 45 countries WW
• 100 + cultures
• HQ:
America, Canada, GB, India, China, Taiwan, & NL
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 3
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Global Communication
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 4
With top management
Middle management
Floating
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Influence of Culture
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 5
Country of birth/upbringing
National/ Regional
Personal
Age
Class system Religion
Professional/job cultuur
Company/ Organisation cultuur
Education
Generation
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International Prepared ?
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Well Prepared
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 7
Bow: in some countries a way to show respect
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Interpretation, Idea
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• Dutch “Let’s have a meeting”• Germany ”I 'don't Agree”• England “MMM That’s a interesting matter”• USA “You got to be kidding”• Brazilian ““Let’s go and have a caipirinhaand talk about it tomorrow” • Japan “I agree”• Finland “....................................”
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“The Lewis model”
• Mr Lewis (1930) Cross-cultural communication specialist
• Speaks > 10 different languages
• Author off more then 10 books
• Creator “the Lewis model”
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 9
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3 mayor cultural types
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© 2001, 2011 Richard D Lewis
Where is your comfort zone?
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Design your profile
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15 Global differences
1. Listening and Speaking
2. Planning
3. Directness
4. Connections
5. Feelings
6. Tasks and Action
7. “Face”
8. Job/People orientation
9. Expressing disagreement
10. Interruptions
11. Truth
12. Patience
13. Body Language
14. Facts
15. Social/ Profesional
September 4, 2015 © Global Acquaintance 2014 - Perry Willemse 13
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Areas of concern
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Communication Patterns
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Different communication patterns per country Netherlands versus the United Kingdom
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Thank you for your attention
September 4, 2015 16© Global Acquaintance 2014 - Perry Willemse
Global business ConsultancyInternational Competence Training
Global Leadership Development
[email protected] https://globalacquaintance.com/