2014 may Ux meetup DT @ SAP - space, people, the method
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Transcript of 2014 may Ux meetup DT @ SAP - space, people, the method
© 2013 SAP AG. All rights reserved. 1Public
63 % of the world’s transactions touch an SAP system
86 % of the world’s athletic footwear provided
70 % of the world’s chocolate production
© 2013 SAP AG. All rights reserved. 2Public
64%
13%
16%
7%
Software Usage of SAP Products by Customers
Never or Rarely Used
Often Used
Sometimes Used
Always Used
How Design Thinking Helps SAP Do the Right Thing
Public
© 2013 SAP AG. All rights reserved. 4
We have a problem with desirability!
© 2013 SAP AG. All rights reserved. 5Public
64%
13%
16%
7%
Software Usage of SAP Products by Customers
Never or Rarely Used
Often Used
Sometimes Used
Always Used
We have some problem with viability!
© 2013 SAP AG. All rights reserved. 6Public
How do we Innovate?
© 2013 SAP AG. All rights reserved. 7Public
Scrum and Lean Help us Do Things Right
But are we doing the right thing?
© 2013 SAP AG. All rights reserved. 8Public
Long Story Short…
Design Thinking helps SAP better tackle the
viability and the desirability of a product.
DESIGN THINKING
Create Innovation by combining the right PEOPLE, the needed
SPACE and a supporting PROCESS.
THREE ASPECTS
THE RIGHT PEOPLE.
NO LONESOME RESEARCH.
INTERDISCIPLINARY TEAMS of T-shaped people.
DIFFERENT MINDSETS & EXPERIENCES.
THE NEEDED SPACE.
FLEXIBLE ENVIRONMENT
THE TEAM SPACE IS YOURS
THE SUPPORTING PROCESS.
THE DESIGN THINKING APPROACH
UNDERSTAND TESTPROTOTYPEIDEATEDEFINE
POINT OF VIEW
OBSERVE
Project Example: SNC UI5
© 2013 SAP AG. All rights reserved. 20Public
Project Example: Co-Innovation Customers
© 2013 SAP AG. All rights reserved. 21Public
Project Example: Prototype Progression
© 2013 SAP AG. All rights reserved. 22Public
Project Example: Prototype Progression
© 2013 SAP AG. All rights reserved. 23Public
Project Example: Prototype Progression
© 2013 SAP AG. All rights reserved. 24Public
Project Example: Prototype Progression
© 2013 SAP AG. All rights reserved. 25Public
Project Example: Prototype Progression
© 2013 SAP AG. All rights reserved. 26Public
Project Example: Prototype Progression
© 2013 SAP AG. All rights reserved. 27Public
Project Example: Prototype Progression