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On supply of goods and services, 47 common UN Long

Term Agreements (LTAs) operational with additional 26

agency specific LTAs made available, resulting in reduced

staff time on procurement processes with estimated cost

savings of USD 1.3 million in 2011/2012.

Three complex procurement processes completed,

including selection of One UN Banking provider for

reduced transaction costs and more efficient financial

processes. Contracts involved detailed negotiations atheadquarter and country level, with strong inter-agency

collaboration demonstrated throughout the process.

One Internet Service Provider for UN Tanzania secured,

ensuring better conditions of supply and support but also

increased bandwidth from seven to ten megabytes with

estimated annual cost savings of USD 300,000 in

2011/2012.

Bandwidth management solution procured for increased

efficiency of bandwidth distribution. The solution

ensures the impact of high usage in one location doesnot negatively affect those located elsewhere. It also

offers additional services, allowing Agencies to procure

bandwidth for their individual use to meet their internal

corporate networking capability requirements. Piloting

for SharePoint services has been completed for roll out in

2014.

A Disaster Recovery Plan for One UN Common Services

produced, with back-up procedures for critical systems

already established.

System enhanced to effectively manage risk associated

with key Implementing Partners IPs). 58 joint microassessments and 48 joint audits for IPs on both the

mainland and Zanzibar completed and a joint assurance

plan agreed. The joint approach has resulted in

estimated total cost savings of USD 355,000.

Under the One UN House in Zanzibar, common services

deliver operational efficiencies for six resident agencies.

An agency satisfaction survey demonstrated that 60%

were either satisfied or extremely satisfied with the

quality of common services provided.

Delivering as One Performance objective(s) incorporated

in UN staff appraisals (on a voluntary basis), encouraging

commitment and accurate assessment of staff 

contribution to inter-agency processes.

A staff induction booklet produced to facilitate

newcomers’ adjustment to UN Tanzania and expedite

their integration as productive members of the team.

Staff and consultant databases created to enhance

understanding of current UN capacity and encourage

information-sharing on key experts for effectiveprogramme planning and implementation.

In the two years since the UN Development Assistance Plan (UNDAP) was launched, UN agencies operating in Tanzania un-

der the umbrella of Delivering as One have worked to secure more relevant and cost-effective programmes, ensuring

greater transparency and accountability to our stakeholders. This has been achieved through greater harmonisation and

simplification of business processes, joint communications as well as joint planning, monitoring and reporting. Here are just some of the highlights of the results achieved to date...

United Nations Tanzania

Delivering as One Results 2011-2013System-Wide Coherence

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A range of results-oriented DaO communication products

delivered, including the UN Website, the UMOJA bi-

monthly newsletter and the UNDAP Information Pack.

The latter was recently expanded to include factsheets

on the Key Programming Principles of Gender Equality

and Women’s Empowerment and Human Rights.

Joint Outreach activities and media events conducted,

including the provision of a UN Stand at the July Saba

Saba trade fair. In 2013 alone, 5,000+ visitors informed of the contribution of UN agencies operating in Tanzania.

UN week (17-24 October) and selected UN Days,

including International Women’s Day, International

Youth Day, World Aids Day, Human Rights Day,

commemorated. Each served as important advocacy

opportunities, with broad participation by Government,

Development Partners, Youths, Communities and Civil

Society as well as widespread coverage by the electronic

and print media.

A fund to support journalists injured or killed while

conducting their work established following World Press

Freedom Day commemorations. A regional declaration

on the safety of journalists drafted for the East African

Community for improved media protocols in the region.

The UN’s support in promoting Freedom of Expression

was widely reported through electronic and print media.

150+ journalists oriented on the UNDAP and reporting

for development. Participants were equipped to more

accurately reflect UN concerns and consider the human

rights and gender dimensions of their reporting, withattendant improvements in accuracy and quality

demonstrated.

Education outreach visits in Mtwara and Lindi enhanced

500 youth and secondary school students’ knowledge of 

the UN and its work in Tanzania. Complemented by

library and media outreach activities: free space secured

at the Saint Augustine University Library and Mtwara

Regional Library for UN publications; UN content aired on

Safari Radio (audiences in Lindi, Mtwara and Ruvuma). 

Consistent delivery of common messaging and advocacy

through the development of UN Issues Briefs for internaluse. These contain UN agency priorities in Tanzania,

informing staff of interventions and key results,

strengthening UN positioning as ‘Communicating as One’.

One UN Logo guidelines ensure a common, consistent visual

identity for joint UN products and communications, without

loss to individual agencies’ branding.

Central web-based Results Monitoring System (RMS,

http://dad.synisys.com/undaprms/) for joint planning

and reporting under the UNDAP established. Lessons

learned regularly incorporated into systems and

processes to ensure accurate capture of results and

response to external and internal information needs for

improved programming outcomes. Comprehensive

report section made available for external access,

enhancing UN Tanzania’s transparency and

accountability to partners.

Robust M&E matrix for the accurate tracking of results

under the pilot Business Operations Strategy created.

Encompasses assessment of transaction cost reductions

and improvements in quality of service provision, to

support effective and efficient programme delivery.

Two Annual Reports per year produced in compliance

with UNDAP reporting commitments, including One Fund

Donor requirements. The reports provide comprehensive

account of results achieved under the UNDAP,

incorporating all UN agencies operating in Tanzania,

resident and non-resident/development and

humanitarian, as a means of showcasing UN contribution

to national priorities, with attendant advocacy and

resource mobilisation benefits.

Coherent Knowledge Management Strategy and Action

Plan produced for improved inter-agency collaboration,

institutional memory and external knowledge

partnerships.

Resident Coordinators of the eight Delivering as One Pilot Coun-

tries meet the UN Secretary General Ban Ki-Moon, April 2012

Phone: (+255) 22 2602884

Fax: (+255) 22 2602802

Website: http://tz.one.un.org.