2011 Annual Report Of IMM

ISTANBUL

METROPOLITANMUNICIPALITY

HRS@MATK LDSQNONKHS@M LTMHBHO@KHSX

@MMT@K QDONQS

Economic development is

the backbone of Turkey's

ideal of an independent, self

contained, evermore stronger

and evermore prosperous

Turkey.

President

Prime Minister

From Mayor

DearCitizens,I feel honoured to have broken grounds through changinglocal management understanding for 8 years since we came into office. Together with distinguished members of municipal assembly; we, as Istanbul Metropolitan Municipality, experience the glory of serving for our city and presenting the activities we have performed.While preparing “Annual Report” we present to the publicevery year, we also give an opportunity for whoever isinterested in comparing our activities by means of showingthe progress we have made compared to previous years.Additionally, we have never forgotten our basic principle ofreviewing our history in this way we embarked for renderingmunicipal services with an understanding of modern qualitystandard. Accountability has always been a keystone of ourmanagement philosophy.By the nature of our mission, we believe that the activities wehave conducted by taking global understandings intoconsideration for enhancing life quality of Istanbul residentshave played an important role in taking our brand city one step forward.The ones who will review this book may easily find out the successful reflections of this statement which we adopted as a working principle: “Thinking globally, acting locally”.The most obvious indication in this regard is that we have been elected for the Presidency of United Cities and Local Governments (UCLG) which is an international organization. On the other hand, we realize suitability of City’s transport infrastructure and other services from praises taken from other countries. A new Istanbul emerges now. Our Campus project which will constitute the backbone of convention tourism, Third Bridge and Canal Istanbul will reach our city to unimaginable levels. However, we can easily express that we are also really assertive about protecting city’s historical values while performing all these projects. I would also like to state that we have spent 55 million dollar on Yenikapı Archaeological Museum Station activities. We are the municipality which has made the largest investment for archaeological activities in the world.

After our city which is a favourite destination for tourism, convention, exhibition, medical and significant sports activities with its qualified labour force has been awarded with the title of 2012 European Capital of Sports; we maintain our preparatory activities with our team for “2020 Olympic Games”, a target pointed by our Prime Minister. Our objective is 635 km for railway systems. It is of vital importance to carry out planning activities according to this data in a city where the daily rate of mobility is increased gradually. We have reserved a large amount of our efforts for transport services this year within the frame of this understanding. However, we particularly paid attention to the balanced distribution of our budget for all sectors under our responsibility. We made evaluations together with budget of next two years through considering Strategic Plan of our Municipality. We increased our expenditure budget to 7.250.000.000 TL and income budget to 6.350.000.000 TL through providing a supplementary appropriation of 550.000.000 TL. While the accrual rate of our expenditure budget exceeded 98 %’s, we realized our income budget with a rate of 112,96 % with a significant performance. We focused our objectives on sustainable future of Istanbul through protecting our entire service areas in the most accurate, economic and efficient use of the resources we have in line with our possibilities. You can see the details of all of our activities in the Annual Report for 2011. I would like to take this occasion to thank particularly our distinguished members of municipal assembly and employees of our Municipality working in various positions, who has supported me in all activities. I would also like to present my compliments and respect to all Istanbul residents always standing by us through realization of our services for a better Istanbul.

Table of Contents

COPYRIGHT

NAME: ISTANBUL METROPOLITAN MUNICIPALITY ANNUAL REPORT FOR 2011 Prepared by: IMM DEPARTMENT OF FINANCIAL SERVICES – DIRECTORATE OF STRATEGIC PLANNING

Category: ReportPage Designing- Printing: Pasifik Ofset

Page: 232Date of Publication: April 2012

Legal Basis: Laws no 5393 - 5216 and 5018

ISTANBUL

METROPOLITANMUNICIPALITY

Table of Contents

Evaluation ofCorporateAbilityAndCapacity

PerformanceInformation

GeneralManagement

12 206 214

Table of Contents

TransportationServices Management

HousingManagement

SocialSupportServices Management

Health Services Management

58 80 116 140

Table of Contents

Environment Culture Disaster Urban andManagement Services Public Management Management Order Management

150 170 182 192

GE

NERA

L MANAGEM

ENT

Legal Obligations andLegislation AnalysisCore Policies and

Priorities Objectives and Targets of the

AdministrationCorporate Structure Corporate PartnershipsPublic Relations

ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT

14General Management

General Management

15


Changes in social, political and economic conditions have started influencing public administrations in the last quarter of the 20th century. This process gained momentum particularly economic depressions experienced in 1970’s in the world, changes in organizational theories, differentiation in competition understanding of private industry, advances in information and communication industry, emergence of civil society as a new actor and local administrations coming to the forefront compared to central administrations; and public administrations entered into the process of a rapid shell changing. In the light of such developments, major changes have acquired currency for structure, operation, function and presentation of public services. Such changes ensured that strict structures acquired flexibility; vertical structures turned into horizontal ones; confined structures became transparent, centralist structures transferred their authority and power to local ones; understanding of incontestability and immunity gave way to accountable structures. Furthermore, a new understanding where prescriptivism gave way to being citizen-oriented; approaches and principles such as quality, efficiency, effectiveness, reliability came into prominence for services gained strength in all structures rendering public goods and services. The title of General Management includes legal obligations and legislation analysis, core policy and priorities, objectives and goals, corporate structure, corporate cooperation and public relations. Within the context of corporate structure; corporate activities which will contribute to Istanbul residents directly or indirectly are included. In this regard; subjects such as strategic management, human resources management, management of financial resources, information systems management, corporate assistance services, property management, internal audit, inspection, law, corporate correspondence and archiving management as well as affiliate management are mentioned. While maintaining all of these activities, expenditure details of activities in the sector are included under the titles of sector and sub-sector classified in the report; and general management expenditures made for activities (stationery, toner, inventory purchases and consumable materials) are also included in “Table of General Management Sectoral Expenditures for Activity Year” excluding personnel expenses at the end of the page in this chapter.


Legal Obligations and Legislation Analysis

There is a legal infrastructure upon which all services rendered by Istanbul Metropolitan Municipality which is a public organization are based. In this context, there are a number of legislation provisions regulating duties, powers and responsibilities of Istanbul Metropolitan Municipality; however, Metropolitan Municipality Law No 5216, Municipal Law No 5393 and Public Financial Management and Control Law No 5018 primarily play a determining role among them. Furthermore, many other regulations on municipal service areas and general municipal management are also direction indicators.

Basic duties, powers and responsibilities of metropolitan municipalities are as below according to the Article 7 of Metropolitan Municipality Law No 5216:

In consultation with the district and first-tier municipalities, prepare the metropolitan municipality’s strategic plan, annual goals, investment programs and, accordingly the budget.

In compliance with the environmental plan, and within the metropolitan municipality and adjacent areas, draw up or cause to draw up, and approve and implement, the master plan of every scale between 1:5,000 and 1:25,000; approve, either unchanged or with amendments, the implementation plans drawn up in compliance with the master plan by the municipalities located in the metropolitan municipality, and any amendments to such plans, as well as the municipalities’ plotting plans and land development rehabilitation plans, and monitor the implementation of such plans; and draw up or cause to draw up the urban implementation plans and plotting plans of district and first-tier municipalities which fail to draw up those plans within one year of the entry into force of the master plan.

Draw up and license land development plans, plotting plans of all scales, and all land development implementations in connection with the design, construction, maintenance and repair works as required by the metropolitan municipality’s statutory duties and services, and exercise the powers conferred on municipalities by the Law No. 775 dated 20.7.1966 on Squatter Houses.

Issue permits to and inspect businesses in zones built or operated by the metropolitan municipality, and businesses to be operated in zones under the metropolitan municipality’s responsibility.

Exercise the powers provided for in Article 69 and 73 of the Law on Municipality.

Draw up or cause to draw up and implement the metropolitan transport master plan; plan and coordinate transport and public transport services; designate the numbers, fares and schedules, timing and routes of any type of service and public transport vehicles that are operated on land, sea, water and rail ways, together with taxis; designate and operate or

cause to operate or lease the stops and vehicle parking spots on motorways, roads, avenues, streets, squares and similar places; carry out all works of traffic arrangement as assigned to the municipalities by laws.

Build or cause to build, maintain and repair squares, boulevards, avenues and main roads within the metropolitan municipality’s purview, impose obligations with regard to the buildings thereon in accordance with urban design projects; determine the sites where notices and advertisements are to be posted, and their shapes and sizes; and perform the tasks for the naming and numbering of squares, boulevards, avenues, roads and streets and the numbering of the buildings thereon.

Set up geographic and urban information systems..

In accordance with the principle of sustainable development, ensure the protection of the environment, agricultural land and water basins; plant trees; gather polluting businesses, recreational facilities and other businesses that have impact on public health and environment in specific places in the city; designate storage areas and sales points for building materials, scrap materials, and storage areas for excavated soil and rubble, sand and gravel, places for the sale and storage of wood and coal; take necessary measures to prevent environmental pollution in such areas and places and during transport; draw up or cause to draw up the metropolitan area’s solid waste management plan; except for the collection of solid waste at origin and the transport of such waste to the processing plant, provide services for the recycling, storage and disposal of solid waste and excavated soil, establish or cause to establish, operate or cause to operate facilities for the purpose; provide services concerning industrial and medical waste, establish or cause to establish, operate or cause to operate facilities for the purpose; collect or cause to collect waste from maritime vessels, treat such waste and make the necessary arrangements in this regard.

Issue permits to and inspect grade one polluting businesses, including foodstuff enterprises, establish and operate laboratories to test foodstuffs and beverages.

Provide municipal police services in areas under the metropolitan municipality’s authority and zones operated by the metropolitan municipality.

Build or cause to build, operate or cause to operate or license passenger and freight terminals and closed and open parking spaces.

Build, cause to build, operate or cause to operate social facilities serving the entire metropolitan area, regional parks, zoos, animal shelters, libraries, museums, sporting, leisure and recreational facilities and similar facilities; where necessary, provide amateur sports clubs with equipment and secure the requisite support; organize sports competitions between amateur teams and, by a resolution of the metropolitan assembly, reward athletes who showed outstanding performance or received first three places in competitions inside or outside the country.

Where necessary, build premises and facilities for health-care, educational and cultural services, carry out all forms of maintenance of and repairs to premises and facilities owned by public entities for such purposes and secure the necessary equipment for them.

17


Ensure the conservation of cultural and natural assets, of the historical urban fabric and of areas and functions of historical significance to the town, carry out maintenance and repairs for the purpose and, where conservation is impossible, reconstruct them in their original form.

Provide metropolitan public transport services, and to this end, establish or cause to establish and operate or cause to operate such facilities, and issue licenses for public transport vehicles, including taxis and service buses, on land and sea within the metropolitan boundaries.

Provide water supply and sewer services and build or cause to build and operate the necessary dams and other facilities for the purpose; rehabilitate streams; market spring water and produced water.

Designate cemetery areas, build, operate or cause to operate cemeteries, and provide burial services.

Build, cause to build, operate or cause to operate wholesale food markets and slaughterhouses of all kinds; issue permits for, and inspect, private markets and slaughterhouses to be built on locations indicated in the land development plan.

In accordance with provincial-level planning, make metropolitan-level plans and other preparations relating to natural disasters; where necessary, provide other disaster areas with support in the form of equipment and supplies; provide fire-fighting and emergency services; designate production and storage locations for explosives and inflammable substances, inspect homes, businesses, recreational facilities, factories, industrial enterprises and public entities with regard to fire and other disaster prevention measures and issue the statutory permits in this respect.

Manage and develop health care centres, hospitals, mobile health care units and social and cultural services of all kinds for adults, elderly people, persons with disabilities, women, young people and children, and to this end, establish, operate or cause to operate social facilities, open vocational training and skills courses; cooperate with universities, colleges, vocational schools, public entities and civil society organizations in the provision of such services.

Install, cause to install, operate or cause to operate central heating systems.

Evacuate and demolish buildings that are liable to cause a disaster or that constitute danger to life and property.

On the other hand, there are a number of legislation provisions affecting Istanbul Metropolitan Municipality directly or indirectly and some laws influencing its services are given in the relevant table by their titles.

Table 1 Legislations on General Management

Resource. Department of Financial Services, 2011

Stamp Tax Law No 488Law No 657 on Civil CervantsTurkish Code of Obligations No 818Law No 2464 on Municipal RevenuesCode of Administrative Jurisdiction Procedure No 2577Law No 2821 on Trade UnionsLaw No 2822 on Collective Bargaining, Strike and Lock-out State Procurement Law No 2886Expropriation Law No 2942Law No 2946 on Public HousingValue Added Tax Law No 3065Right to Petition Law No 3071Law No 3473 on Destruction of Redundant Documents and Materials Law No 3628 on Financial Disclosure and Combating Bribery and Corruption Law No 3723 on Ratification of the European Charter of Local Self-GovernmentLaw No 4483 on Trials of Civil Servants and Other Public Officers Law No 4688 on Civil Servant Union Law No 4706 on Making Amendment on Assessment of Immovable Properties belonging to the Treasury and Value Added Tax LawTurkish Civil Code No 4721Public Procurement Law No 4734Law No 4735 on Public Procurement Contracts Law No 4759 on Provincial BankLabour Law No 4857 Right to Information Act No 4982 Law No 5018 on Public Finance Management and Control Law No 5070 on Electronic Signature Law No 5188 on Private Security ServicesLaw No 5216 on Metropolitan Municipality Law No 5434 on Retirement FundLaw No 5355 on Local Administrative Unions Municipality Law No 5393 Turkish Statistical Law No 5394Law No 5490 on Civil Registry ServicesLaw No 5502 Social Security Institution Law No 5548 on Public Institution (Ombudsman) Authority Law No 5747 on Establishing Districts within Boundaries of Metropolitan Municipalities and Amending Various LawsLaw No 5779 on Apportionments from General Budget Tax Revenues to Special Provincial Administrations and MunicipalitiesLaw No 6107 on Provincial Bank Incorporated Company Travel Allowance Law No 6245 Law No 6570 on Real Estate Rents Municipal Collection RegulationLocal Administrations Budget and Accounting RegulationLocal Administrations Vouchers RegulationRegulation on Procedures and Principles for Strategic Planning in Public AdministrationsRegulation on Annual Reports to be Prepared by Public Administrations Regulation on Working Procedures and Principles of Strategy Developing Units Governing Regulation for Service Procurement TendersLocal Administrations Reconciliation RegulationRegulation on Procedures and Principles to Follow for Public Services Presentation

Governing Regulation for Goods Procurement Tenders


Table 3

Table 5

Table 2 Legislation on Housing Management Table 6 Legislation on Environmental Management

Table 8 Legislation on Urban and Social Order Management

Table 9 Legislation on Disaster Management

Legislation on Transport Services Management

Table 7 Legislation on Cultural Services Management

Table 4 Legislation on Social Support Services Management

Legislation on Health Services Management

Law No 3194 on Public WorksLaw No 634 on Property OwnershipLaw No 775 on Squatter HousingLaw No 1164 on Land Production and Utilization Law No 2863 on Protection of Cultural and Natural Property Law No 2873 on National ParksExpropriation Law No 2942Law No 2960 on Bosphorous Law No 2981 on Housing Amnesty Law No 2985 on Mass Housing Cadastry Act No 3402 Coastal Law No 3621 Law No 4708 on Construction Inspection Law No 5366 on Usage of Timeworn Historical and Cultural Real Property with Restoration and ProtectionLaw No 5543 on SettlementForest Law No 6831 Regulation on Implementation of Coastal Law

Law No 2560 on Establishment & Duties of Istanbul Water and Sewage Administration Environment Law No 2872 Law No 4628 on Electricity MarketLaw No 5627 on Energy EfficiencyKyoto Protocol for United Nations Framework Convention on Climate ChangeRegulation on Control of Solid WastesRegulation on Control of Hazardous WastesRegulation on Assessment and Management of Ambient NoiseRegulation on Assessment and Management of Air QualityRegulation on Orderly Storage of WastesRegulation on Control of Excavation, Construction and Ruin Wastes Regulation on Control of Water Pollution Regulation on Control of Air Pollution Caused by Heating Regulation on Control of Vegetable Waste Oil Regulation on Classification, Packaging and Labelling Hazardous MaterialsRegulation of Control of Solid WastesRegulation on Control of Hazardous WastesRegulation on General Principles of Waste ManagementRegulation on Incineration of Wastes Regulation on Discharge of Wastes Water into Sewage SystemRegulation on Control of Waste Battery and Accumulators Regulation on Control of Packaging Wastes Regulation on Control of Medical WastesRegulation on Waste Collection from Ships and Control of WastesRegulation on the Permits and Licences Required by Environment Law

Law No 775 on Squatter HousingLaw No 1380 on Water ProductsLaw No 1593 on Public Health Law No 1608 on Provisional Punishments to be given by Municipality Law No 2918 on Highway Traffic Law No 3572 on Licences for Opening and Operating Workplaces Law No 4077 on Consumer Protection Law No 4207 on Preventing and Control of Damages Caused by Tobacco Products Law No 4708 on Construction Inspection Turkish Penal Code No 5237 Misdemeanor Law No 5326 Law No 5957 on Regulating Commerce of Fruits & Vegetables and Other Goods with Enough Supply and Demand Level Regulation on Licences for Opening and Operating Workplaces Municipal Police Regulation

Law No 5902 on Organization & Duties of Disaster and Emergency Management Administration Law No 7269 on Measures and Assistance to Be Put into Effect Regarding Natural Disasters Affecting Life of General Public Regulation on Municipal Fire Department Earthquake Regulation Regulation on Protecting Buildings from Fire

Law No 2918 on Highway Traffic Law No 3645 on İETT (Istanbul Electric Tramway and Tunnel Enterprises)Law No 4925 on Highway Transport Istanbul Parking Regulation Highway Traffic RegulationRegulation for Metropolitan Municipalities Coordination Centres

Law No 2863 on Protection of Cultural and Natural PropertyLaw No 5366 on Usage of Timeworn Historical and Cultural Real Property with Restoration and Protection

Law No 5706 on Istanbul 2010 European Capital of CultureLaw No 5846 on Intellectual Property Rights

Law No 775 on Squatter HousingLaw No 2022 on attribution of an allowance for Turkish citizens 65 years and older needing assistance, being weak and aloneLaw No 2828 on Social Services and Child Protection InstitutionLaw No 2981 on Housing AmnestyLaw No 2985 on Mass HousingLaw No 3998 on Protection of CemetriesLaw No 5378 on Disabled People and on Making Amendments in Some Laws and Decree Laws Law No 5395 on Child ProtectionLaw No 5490 on Civil Registry ServicesLaw No 5706 on Istanbul 2010 European Capital of Culture5747 Law No 5747 on Establishing Districts within Boundaries of Metropolitan Municipalities and Amending Various LawsLaw No 5797 on Social Security and General Health InsuranceRegulation on Constructing Burial Places and Funeral Transport and Burial ProceduresRegulation on Swimming Water Quality

Law No 1593 on Public Health Law No 5179 on the Production, Consumption and Inspection of FoodLaw No 5199 on Protection of AnimalsLaw No 5510 on Social Security and General Health InsuranceLaw No 5996 on Veterinary Services, Plant Health, Food and Feed Regulation on Private Health Establishments that Diagnose and Treat Outpatients Regulation on Presentation of Domiciliary Care Services Regulation on Tobacco Dependance Treatment and Training Units Regulation on Biocidal Products


Resource.Department of Financial Services, 2011







19


Core Policies and Priorities

Core policies and priorities steering services, activities and projects of Istanbul Metropolitan Municipality have focused on realization of vision elements specified in Strategic Plan. It is of importance that other policies and priorities are in compliance with plan, program, policies and priorities of current legislation and central administration; and capacity building criteria for the relevant acquis during European Union harmonization process are also considered for determining other policies and priorities.

Istanbul Metropolitan Municipality adopts the principle of participatory and pluralistic democracy and efficiency in administration in accordance with the policies of central administration. Corporate philosophy of our municipality is to render services in a participatory, transparent, fair, reliable, efficient way of quality according to the fundamental principle of satisfying local services while reconciling local differences.

Core policies and priorities for vision elements are as below:

Protecting Unique Heritage of Istanbul

Istanbul Metropolitan Municipality focuses its attention on “protecting by use of” artefacts and places belonging to this heritage and on publicity activities in this regard for the purpose of reinforcing historical identity of the city while protecting and developing its natural, cultural and historical heritage.

Increasing Quality of Life

Ensuring urban transport in a faster, more comfortable, safer, cheaper and accessible way is the basis of our transport policy. In line with this basic policy, it is targeted to increase the share of public transport in urban transport, to increase utilization rate of railway systems and to increase the share of marine transport.

Projects and services conducted for creating a greener, cleaner and healthier environment where people are happy and enjoy life are presented to the city and citizens after being prepared in accordance with European Union norms, in an aesthetic, efficient, effective, quality and economical manner.

For ensuring that environment and its related issues remain on the agenda of public opinion and our people for longer; activities and events which will raise awareness of city residents on environment are pioneered, featured and supported.

Other elements of our environment policy include prevention of pollution of any kind before emerging, minimizing all pollutant parameters under the limit values accepted worldwide, conducting existing environmental plan practices in line with EU Environment Acquis; increasing the amount of active green area per person up to the level of world norms.

Basic policy for disasters is to prevent potential loss of life and property at the beginning by means of promoting, supporting and pioneering planning and construction of buildings and infrastructure systems and strengthening existing buildings in a way which will not be affected by disasters or which will be under minimum influence.

Activities for ensuring the sufficient quality and quantity of disaster response vehicles and equipment as well personnel responsible for disaster response are considered important and prioritized in order to provide sufficient, rapid and efficient response during disasters. In this context, special importance is attached to strengthening fire department in all aspects.

Training and information events as well as coordination activities for increasing the public and organizational awareness concerning actions to be taken in pre-disaster, disaster and post-disaster period are gained momentum and priority.

Protects on rehabilitation and/or disposal of unhealthy, insecure, unauthorised and unattractive construction zones included in the urban fabric and implementation of such projects are pioneered and supported through ensuring encouraging conditions and putting urban transformation projects into effect within the frame of Provincial Environmental Plan prepared with an integrated and multi-dimensional perspective with a provincial scale through considering Istanbul’s interaction with its vicinity and region, and sub-scaled plans to be prepared under the guidance of this environmental plan.

Bringing a multi-centred, functional structure in the city, ensuring its balanced improvement, pursuing protection-utilization balance for next generations in terms of natural resources utilization is another dimension of our planning and construction policy.

Our core priorities include creating healthy and secured life conditions for defenceless and disadvantaged groups, women, children and the youth for preventing barriers to their integration with urban life by means of providing economic and social advantages as well as education assistance; ensuring they become self-sufficient and enabling social balance and integrity through improving their life conditions.

Practices for incorporating all shareholders of the city including disadvantaged groups into decision making process for the city are being more common.

Attention is paid to improving and extending services related to social health and welfare.

Creating infrastructure to offer various sports facilities for every walk of life and presenting sports services with the organization of various events for this purpose is pioneered and facilitated.

Creating a system for conserving and handing existing cultural and art values down the next generations for the purpose of ensuring that culture and art take effect on life of national and international society by means of cooperation with all relevant


Strategic Objectives Strategic TargetsSO1.1. Conducting infrastructure works which will enable planningSO1.2. Generalizing integrated planning approaches and practices SO1.3. Enabling urban transformation practicesSO1.4. Extending practices which will support urban aesthetics SO1.5. Enabling housing inspectionsSO1.6. Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use SO2.1. Generalizing mass transport and enhancing its comfortSO2.1. Strengthening transport infrastructureSO2.3. Managing traffic effectively SO2.4. Extending environment-friendly transport services and projectsSO2.5. Reinforcing coordination among planning, projecting and implementation units SO2.6. Strengthening cooperation with shareholders in terms of transport services managementSO3.1. Enabling and generalizing services intended for disadvantaged groups SO3.2. Enabling and generalizing vocational courses and activities SO3.3. Enhancing accessibility for services in municipal facilities SO3.4. Transforming squatter houses on municipal parcels into regular living spaces SO3.5. Reinforcing cooperation with shareholders, volunteers in terms of social support services SO3.6. Increasing funeral and cemetery service level SO3.7. Strengthening coordination among social support service unitsSO4.1. Enabling and extending protective medical services SO4.2. Contributing to effective presentation of pre-hospital emergency care services SO4.3. Enabling and generalizing preventive medical services SO4.4. Contributing to efficiently combatting zoonosis diseases SO5.1. Generalizing environmental protection practices SO5.2. Ensuring waste managementSO5.3. Enabling and generalizing activities for renewable energy and energy efficiency SO5.4. Extending green areas SO5.5 Improving practices for preventing sea pollutionSO5.6. Reinforcing cooperation with shareholders in terms of environment management

SO6.1. Enhancing accessibility of cultural servicesSO6.2. Increasing awareness for diversity of cultural life of Istanbul SO6.3. Enhancing practices for protecting cultural and natural assets SO6.4. Ensuring cultural tourism activitiesSO6.5. Strengthening cooperation with shareholders in terms of cultural servicesSO6.6. Strengthening coordination between culture and publicity service units

persons, organizations and institutions and of introducing and Pioneer, Leader Municipalitypopularizing national and traditional art and culture globallywhile embracing international art and culture in Istanbul where Determining policies which will ensure realization of mission and culture and art, common heritage of humanity and an vision of our municipality in line with the principles of our international value turn into an heritage is the basis of our municipality; efficient and effective utilization from resources; national culture and art policy. ensuring financial discipline; offering public services in a more Other dimension of our culture policy includes raising efficient, effective and economic way of quality through making generations with qualifications and quality to embrace and dominant a result-oriented and performance based management understand Istanbul with its magical beauty, its entire cultural approach for realization of objectives and targets; improving heritage, its history and its mission toward bright future of cooperation and collaboration with sections and shareholders for humanity and to share such integration of values with which we render services are among prominent elements of our international community, and creating functional destinations. pioneering and leading municipal identity. Reinforcing our

position and identity through improving such elements is the A Sustainable World City basis of our corporate policy.

Any kind of contribution is tried to be ensured for making Istanbul a respectable, reliable, preferred, pacemaker world city Objectives and Targets of the Administration

to live, work, get education and make investment; and and for Objectives and targets of our administration are specified in our 5- turning the city into a centre of attraction for finance, technology and knowledge generation, culture, tourism and convention year Strategic Plan covering years of 2010-2014, which is activities by means of improving and featuring global, regional advantages and competitive capacity of Istanbul. approved by our Municipal Assembly.

ST1.Contributing to creating a liveable city through directing its social, economic and physical development with an understanding respectful for natural, historical and cultural heritage of the city

ST2.Developing economic, rapid, safe and comfortable transport service

ST3.Improving and extending support services for social requirements of city-dwellers

ST4.Contributing to development of life qualify in terms of health services in a sustainable way

ST5.Providing a sustainable and healthy environment

ST6.Contributing to protection, introduction of cultural heritage of the city and to flourishing its cultural life

Housing Management

Transport Services Management

Social Support

Services Management

Health ServicesManagement

Environment ServicesManagement

Culture Services

Management

Main Functions


persons, organizations and institutions and of introducing and Pioneer, Leader Municipalitypopularizing national and traditional art and culture globally while embracing international art and culture in Istanbul where Determining policies which will ensure realization of mission and culture and art, common heritage of humanity and an vision of our municipality in line with the principles of our international value turn into an heritage is the basis of our municipality; efficient and effective utilization from resources; national culture and art policy. ensuring financial discipline; offering public services in a more Other dimension of our culture policy includes raising efficient, effective and economic way of quality through making generations with qualifications and quality to embrace and dominant a result-oriented and performance based management understand Istanbul with its magical beauty, its entire cultural approach for realization of aims and objectives; improving heritage, its history and its mission toward bright future of cooperation and collaboration with sections and shareholders for humanity and to share such integration of values with which we render services are among prominent elements of our international community, and creating functional destinations. pioneering and leading municipal identity. Reinforcing our

position and identity through improving such elements is the A Sustainable World City basis of our corporate policy.

Any kind of contribution is tried to be ensured for making Istanbul a respectable, reliable, preferred, pacemaker world city Objectives and Targets of the Administrationto live, work, get education and make investment; and and for

Aims and objectives of our administration are specified in our 5-turning the city into a centre of attraction for finance, technology and knowledge generation, culture, tourism and convention year Strategic Plan covering years of 2010-2014, which is activities by means of improving and featuring global, regional advantages and competitive capacity of Istanbul. approved by our Municipal Assembly.

MainFunctions StrategicObjectives Strategic Targets SO1.1. Conducting infrastructure works which will enable planning ST1. SO1.2. Generalizing integrated planning approaches and practices

Housing Management for natural, historical and cultural heritage of the city

economic and physical development with an understandingContributing to creating a liveable city through directing its social,

respectful SO1.4. Extending practices which will support urban aesthetics SO1.3. Enabling urban transformation practices

SO1.5. Enabling housing inspections SO1.6. Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use SO2.1. Generalizing mass transport and enhancing its comfort ST2. SO2.1. Strengthening transport infrastructure Rendering economic, rapid, safe and Transport Services comfortable transport service SO2.3. Managing traffic effectively Management SO2.4. Extending environment-friendly transport services and projects SO2.5. Reinforcing coordination among planning, projecting and implementation units SO2.6. Strengthening cooperation with shareholders in terms of transport services management SO3.1. Enabling and generalizing services intended for disadvantaged groups ST3. SO3.2. Enabling and generalizing vocational courses and activities Social Support SO3.3. Enhancing accessibility for services in municipal facilities Services Management SO3.4. Transforming s uatter houses on municipal parcels into regular living spaces SO3.5. Reinforcing cooperation with shareholders, volunteers in terms of social support services SO3.6. ncreasing funeral and cemetery service level SO3. . Strengthening coordination among social support service units

Health Services ST4. SO4.1. Enabling and extending protective medical services

Management Contributing to development of life ualify in terms of health services SO4.2. Contributing to effective presentation of pre-hospital emergency care services in a sustainable way SO4.3. Enabling and generalizing preventive medical services SO4.4. Contributing to efficiently combatting zoonosis diseases SO5.1. Generalizing environmental protection practices SO5.2. Ensuring waste management Environment Services ST5. SO5.3. Enabling and generalizing activities for renewable energy and energy efficiency Management Providing a sustainable and healthy SO5.4. Extending green areas environment SO5.5 mproving practices for preventing sea pollution SO5.6. Reinforcing cooperation with shareholders in terms of environment management

SO6.1. Enhancing accessibility of cultural services

Culture Services ST6. SO6.2. ncreasing awareness for diversity of cultural life of stanbul Contributing to protection, introduction of cultural heritage SO6.3. Enhancing practices for protecting cultural and natural assets Management of the city and to flourishing its cultural life SO6.4. Ensuring cultural tourism activities SO6.5. Strengthening cooperation with shareholders in terms of cultural services SO6.6. Strengthening coordination between culture and publicity service units

21


Strategic Objectives

Strategic Objectives

Strategic TargetsSO9.1. Planning and designing implementation demands in the most effective way SO9.2. Managing expropriation activities effectively SO9.3. Performing implementation demands in time and in line with project scope SO9.4. Developing implementation inspection standards SO9.5. Reinforcing cooperation with shareholders on infrastructure and implementation

Strategic TargetsSO7.1. Enabling inspections for social order SO7.2. Enabling environmental protection inspectionsSO7.3. Enabling urban aesthetic inspectionsSO7.4. Increasing and enabling activities intended for protection of customer rights SO7.5. Establishing an efficient system for monitoring inspection and implementation results SO7.6. Reinforcing coordination between inspection and implementation units SO7.7. Strengthening cooperation with shareholders and volunteers on inspection services SO8.1. Conducting preventive / mitigation activitiesSO8.2. Developing disaster response capacitySO8.3. Enhancing disaster response performanceSO8.4. Generalizing awareness practices for disasters SO8.5. Reinforcing coordination among disaster management unitsSO8.6. Strengthening cooperation with shareholders and volunteers on disaster

SO9.6. Enabling legal processes and increasing awaraness in this regard

SO10.1. Ensuring that risk-based internal control system is established and generalizedSO10.2. Establishing transparent financial management and reporting system with international standards SO10.3. Enabling information technology utilization in financial servicesSO10.4. Managing resources efficiently SO10.5. Managing real estate revenues efficientlySO10.6. Developing a service and solution oriented working understanding SO11.1. Improving level of service for information and communication systemsSO11.2. Developing and generalizing e-municipality applications SO11.3. Improving solution development processes through ensuring the participation of unitsSO11.4. Extending information technology utilization in corporate reporting processes SO11.5. Managing corporate decision making process efficiently and ensuring access to decisions SO12.1. Enhancing purchasing process efficiencySO12.2. Improving tender processSO12.3. Enhancing process efficiency for in house / external support services SO13.1. Determining and adopting strategic competences SO13.2. Conducting development programs in accordance with the strategic competences SO13.3. Developing a performance based working understandingSO13.4. Reviewing human resources processes and configuring them with strategic human resources understanding SO13.5. Establishing and extending recommendation system

SO17.8. Shaping corporate structure on the basis of process

SO14.1. Developing communication and publicity activities with "service oriented working approach"SO14.2. Conducting public relations activities efficiently with "service oriented working approach"

SO15.1. Developing systems to strengthen coordination with municipal companies

SO16.1. Contributing to development of international cooperationSO16.2. Contributing to increasing awareness levels of our shareholders about issues relevant with the European Union SO16.3. Increasing our capacity in terms of European Union projectsSO16.4. Developing cooperation in European Union harmonization processSO17.1. Improving and extending auditing and inspectionSO17.2. Conducting auditing and inspection efficiently and effectivelySO17.3. Efficiently inspecting implementation of corporate activities in compliance with legislation and procedure SO17.4. Developing and extending internal inspection systemSO17.5. Conducting internal inspection efficientlySO17.6. Enabling strategic management processSO17.7. Developing cooperation which will contribute to corporate development

ST09.Managing project designing and implementing processes in our main functions efficiently and effectively

ST7.Contributing to improvement and generalization of urban and social order

ST8.Developing disaster response and recovery capacity via efficient risk management

ST09.Managing project designing and implementing processes in our main functions efficiently and effectively

ST10.Managing our financial resources and assets in compliance with our understanding of sustainable service

ST11.Ensuring rapid access to accurate information on our service areas

ST12.Managing supply process efficiently and effectively

ST13.Developing "solution oriented" service with qualified employees

ST17.Improving our corporate structure and working methods with continuous development approach

ST14.Reinforcing the communication with our shareholders

ST15.Strengthening coordination and cooperation with our municipal companies

ST16.Reinforcing cooperation with shareholders

ST17.Improving our corporate structure and working methods with continuous development approach

ST17.

Project Designing and

Implementing Management

Urban and Social

Order Management

Disaster Management

Legal ProceduresManagement

Financial Resource Management

Information Management

Supply Management

Human ResourcesManagement

Public Relations andCommunication Management

Municipal companies Management

Foreign Relations Management

Auditing and Corporate

Inspection

Strategic Management

General Management Areas

Main Functions

Improving our corporate structure and working methods with continuous development approach

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General Management 22 MUNICIPAL ASSEMBLY

MAYOR'S OFFICE

COORDINATION OF TRANSPORTATION CENTRE

(UKOME)

DEPARTMENT OF INTERNAL AUDITING

EXE CUTIVE BOARD

SECRETARY DEPARTMENT OF

Deputy Secretary General

DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF


DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF DIRECTORATE OF EARTHQUAKE RISK

EDITORSHIP AND HEALTH AND SOCIAL MUNICIPAL POLICE CONCLUSIONS SERVICES

SUPPORT SERVICES HUMAN RESOURCES HOUSING AND URBAN MANAGEMENT AND AND EDUCATION DEVELOPMENT URBAN DEVELOPMENT

AĞAÇ A.Ș. BELBİM A.Ș. BELTUR A.Ș. BİMTAȘ A.Ș.

HALK EKMEK A.Ș. HAMİDİYE A.Ș. ENERJİ A.Ș.

İGDAȘ A.Ș. İMAR A.Ș.

BOĞAZİÇİ YÖN A.Ș. ȘEHİR HATLARI A.Ș. İSTİME A.Ș.

RESOURCE DEVELOPMENT AND

MUNICIPAL COMPANIES

İSBAK A.Ș. İSFALT A.Ș. İSPARK A.Ș. İSTAÇ A.Ș. İSTON A.Ș. KİPTAȘ A.Ș. OTOBÜS A.Ș. KÜLTÜR A.Ș. SAĞLIK A.Ș. SPOR A.Ș. ULAȘIM A.Ș. UGETAM

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23

MAYOR ISTANBUL EXECUTIVE BOA RD

CONSULTANTS

INFRASTRUCTURE COORDINATION CENTRE (AYKOME)

INSPECTION BOA RD

GENERAL

LEGAL CONSULTANCY



DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF


DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF DEPARTMENT OF PUBLIC WORKS

DEPARTMENT OF DEPARTMENT OF ENVIRONMENT DEPARTMENT OF SURVEY TRANSPORTATION PROTECTION AND INFORMATION FIRE BRIGADE

AND PROJECTS CONTROL TECHNOLOGIES


DEPARTMENT OF MEDIA AND PUBLIC REAL ESTATE & FINANCIAL CULTURE AND SOCIAL PURCHASING

RELATIONS EXPROPRIATION SERVICES AFFAIRS

General Management 24

Strategic

Objective

Strategic

Corportate Structure

Managing project designing and implementing processes in our main service areas efficiently and

DISTRIBUTION OF ASSEMBLY MEMBERS ACCORDING TO PARTIES

PARTY NUMBER

AK PARTY 178+1

CHP 112 INDEPENDENT 5

SP 2 HAS PARTY 2

MHP 1 TOTAL 301

Objective 9.ffectively Mayor of Istanbul Metropolitan Municipality is the head of assembly. The assembly meets for 5 days on the second week of

Strategic

Objective 10

Strategic

Managing our financial resources and assets in compliance with our understanding of sustainable service

Ensuring rapid access to accurate information on our

each month and announces a month it will determine as a

vacation.

Figure 1. Istanbul Municipal Assembly

Objective 11 service areas

Strategic Rendering "solution oriented" service with

Objective 13ualified employees

Strategic Strengthening coordination and cooperation

Objective 15 with our municipal companies

Strategic Improving our corporate structure and working

Objective 17methods with continuous development approach

Organizational Structure Municipal administration consists of municipal assembly, executive board and mayor according to Municipal Law No 5393. An arrangement parallel with this structure is also prescribed in

Metropolitan Municipality Law No 5216.

Istanbul Municipal Assembly

The Istanbul Municipal Assembly is the decision-

making body of Istanbul Metropolitan Municipality. Metropolitan Mayor is the head of the Municipal Assembly.

The Istanbul Municipal Assembly is formed through

delegating assembly members directly elected by the public for

district municipal assemblies at a rate of one fifth depending

upon their rank of election. Mayors of district municipalities

within the boundaries of Metropolitan Municipality are natural

members of the Assembly. Number of assembly members is 301.

Istanbul Municipal Assembly

Chairman of the

Assembly

Dr. Kadir TOPBAŞ

1st Deputy Chairman 2nd Deputy Chairman

Ahmet SELAMET Göksel GÜMÜŞDAĞ

Assembly Clerks

Ahmet Hamdi GÜRBÜZ

Abdullah KÜÇÜKOĞLU

Fatih EREN

Özlem TEKE

İbrahim BULUT

Semra YAŞAR

Hatice SIRAÇ

Gülver ERDEM

Erdal BİRER

Medet Cüneyt UĞUR

Assembly Meeting

25

Municipal Assembly takes decisions for internal organizations such

as decisions for specifying general service policies and strategies

like approving strategic plan and annual reports, determining

budget and performance criteria as well as creating and changing

municipal personnel positions within the scope of permanent staff.

Privileging on behalf of municipality, deciding to corporatize

associates or increase their capital, approving loans is

among tasks of Municipal Assembly.

The unions of which Istanbul Metropolitan Municipality is a

member according to the Article 18 of Municipal Law No 5393 are

listed below.

t Union of Municipalities of Turkey

t Union of Municipalities of the Marmara Region t

Union of Municipalities of the Bosphorus

t Union of Municipalities of the Goldern Horn t

Turkish Healthy Cities Association

t Union of Historical Towns

t Union of Turkish World Municipalities

According to the Article 15 of Metropolitan Municipality Law No

5216, standing commissions are established in the assembly with

the participation of members to be determined from

political party groups and of independent members. It is

obligatory to establish

t Housing and Public Works Commission, t

Environment and Health Commission, t

Plan and Budget Commission,

t Education, Culture, Youth and Sports Commission, t

Transport Commission.

In 2011, the standing commissions established in the assembly

include commissions on Law, Tariff, Map, EU and Foreign Relations,

Social Services and Public Relations, Fundamental Rights,

Agriculture Forestry and Rural Services, Family and Women’s

Problems, the Disabled, Urban Economy and Professional

Chambers, Infrastructure Resident and Urban Renovation, Tourism

and Art, Earthquake and Natural Disaster.

Graphic 1. Decisions Taken in the assembly

3.170

3.085

2.929 2.828

2.682

2007

Graphic 2. Motions Transferred to IBB Mayor' Office by Assembly Member

243 255 254

156

2008 2009

2010 Resource. Department of Editing and Conclusions, 2011 2011

Activities conducted by our Directorate include consummation

of files in the process of turning proposals into resolutions,

designating the agenda and notifying assembly members of the

designated agenda in time via various means, act of writing,

publishing and distributing reports; transcription of minutes,

writing resolutions and delivering them to Governor’s Office

within legal period, contributing to operation of assembly in

terms of procedures.

Executive Board

The executive board consists of five members elected

with secret ballot for one year among Municipal assembly

members under the presidency of Mayor of Metropolitan

Municipality as well as five members to be chosen by the major

among heads of departments including a secretary general, a

head of financial services department.

Executive board delivers opinions to Municipal Assembly

through examining strategic plan and budget, takes decisions of

expropriation and auction; concludes punishments as a result of

inspections and the Bosphorus zoning implementations; implements assembly resolutions on purchasing, selling and

swapping real estates and functions as a high discipline

commission.

Figure 2. Executive Board

Chairman

Mayor of Istanbul

Metropolitan

Municipality

SECRETARY GENERAL

Assembly Assembly Assembly Assembly Assembly

Member Member Member Member Member

2008 2009 2010 Head of Financial Head of Housing Services Dep. and Urban Dev.

Dep. of Editing and Head of Real Conclusions Estate Dep.

Resource. Department of Editing and Conclusions, 2011 2011



Graphic 3. Executive Board Conclusions

3.928

2.203

1.375

759 1.095

Auction Decisions (As per Law No 2886)

Executive Board conclusions

2.280 2.319 2.517

1.394 768

Resource. Department of Editing and Conclusions, 2011

Table 11 Changes in Organizational Structure

Type 2007 2008 2009 2010 2011

Deputy General Secretaries 5 5 5 5 5

Heads of Departments under Secretary General 1 1 1 1 1

Heads of Department 20 20 20 20 19

Directorates under Deputy Secretary Generals 1 1 1 1 2

Directorates 81 81 81 81 82


Table 10 Distribution of Executive Board Decisions According to Their Subjects

Subject

Expropriation Decision

Auction Decision (land sales, leasing, flat for land method, right usufruct, etc.)

The Bosphorus Housing Implementation Decisions

Decisions to Demolish

Inspection Decisions (cash fine, commercial cease and desist order, cancel of allocations etc.) Other

Decisions (high discipline executive board decisions, vehicle sales and leasing, budget and auditing,

premium payment for civil cervants)

TOTAL

When executive board decisions taken in 2011 are reviewed, it is

seen that decisions are mostly about auctions. Auction decisions

taken mostly for conducting sales procedures of properties

belonging to our Municipality brought significant revenues in

our Municipality.

When the distribution of committee decisions are examined, it is

seen that expropriation files increasing in parallel with the

investments of our Municipality are intensive with the number of

543 totally.

Another prominent aspect of decisions is the decisions taken to

utilize housing inspection authority which is not performed by

district municipalities entitled to the Metropolitan Municipalities

according to the Article 11 of Law No 5216. In this context, 8 files

have been concluded.

Hierarchical Structure An 8-grade hierarchical structure including mayor, secretary

general, deputy secretary generals, head of departments,

managers, deputy managers, chiefs, civil servants and

employees exists in Istanbul Metropolitan Municipality. Head of

departments are responsible for tactical processes and

managers are responsible for operational processes. Mayor,

Secretary General, Deputy Secretary Generals, Municipal

Assembly and Executive Board constitute top management and,

in other words, high level administration where strategic

decisions are taken and relevant implementing instructions are

given. There is one Secretary General, 5 Deputy Secretary

Generals, 1 Legal Counsel, 1 Head of Inspection Board,

1 Head of Internal Auditing Unit, 19 Heads of Department

and 82 Managers.

2008 2009 2010 2011 Number Percent (%) Number Percent (%) Number Percent (%) Number Percent (%)

753 34,18 581 25,05 649 25,79 543 18,85

458 20,79 859 37,05 676 26,86 930 32,29

77 3,50 88 3,79 74 2,94 129 4,48

60 2,72 105 4,53 23 0,91 8 0,28

623 28,28 400 17,25 664 26,38 889 30,87

232 10,53 286 12,33 431 17,12 381 13,23

2.203 100 2.319 100 2.517 100 2880 100,00


Infrastructure Coordination Centre (AYKOME)

Istanbul Metropolitan Municipality incorporates an infrastructure

coordination centre which meets under the presidency of the

Mayor of Metropolitan Municipality or the person assigned by the

Mayor with the participation of the representatives from public

institutions and organizations specified by the regulation as well

as representatives from private institutions and ensures rendering

infrastructure services in coordination. Mayors of district

municipalities within the boundaries of Metropolitan Municipality

can participate as member in coordination centre for discussing

issues regarding their own municipality. Additionally,

representatives from vocational institutes (higher authority for

chambers if any) in the capacity of public institutions may be

invited to the meetings of Infrastructure Coordination Centre

depending upon the items in the agenda and their opinions are

taken in this regard.

Transport Coordination Centre (UKOME)

Transport Coordination Centre (UKOME) including representatives

from the relevant public institutions and organizations ensures

that any type of transport services within the boundaries of

Istanbul Metropolitan Municipality is rendered in complete

coordination and high level assessments are made in terms of

transport, traffic and public transport.

INVE

STIG

ATIO

NR

ESU

LTIN

SPEC

TIO

N

27

Inspection Board Legal Consultancy Inspection Board conducts inspection, research, Legal Consultancy protects interests of Istanbul Metropolitan

control and investigation of any kind concerning personnel in municipal Municipality by means of bringing lawsuits before legal

units and their affiliates as well as municipal companies on behalf of authorities on behalf of Istanbul Metropolitan Municipality or Istanbul Metropolitan Municipality.

In-house training seminars of one day in a month are generally

held for the purpose of training inspectors and ensuring that they

follow current legislations. Eight training activities are performed in

following proceedings and enforcements against and for the

Municipality. Furthermore, it presents legal opinions upon the

requests of administrative units of the Municipality.

2011.

Table 12 General Information on Inspection Board

2007 2008 2009 2010

Total Number of Inspectors 70 66 66 63 Number of Disciplinary Inspections 17 8 12 9 Average Time for Inspections (Work Days)

Table 16

Lawsuits Brought by IBB

Lawsuits Brought against IBB

Number of Execution Files Initiated by IBB 2011

Number of Execution Files against IBB 60

Number of Legal Opinion for Relevant Units 1

Legal Procedures Conducted

2007 2008 2009 2010 2011

1018 747 971 662 559

3798 3165 4949 5187 3862

745 644 616 587 459

976 805 848 912 761

122 74 53 78 67

Resource. Legal Consultancy, 2011

75 75 75 75 25

Resource. Inspection Board, 2011

Table 13 Files for Investigation - Enquiry and Inspection

2007 20082009 2010 2011

Transferring from Previous Year 128 75 70 80 52

Starting in the year 437 514 635 655 515

TOTAL 565 589 705 735 567

With report for Investigation - Research- Preexamination 473 506 552 660 479 With ongoing Investigation - Research - Bailment - Preexamination 37 53 81 75 70 With report of Investigation 17 8 12 9 1 Submitted to Public Prosecution Office - - - 2 1 To Disciplinary Official 11 4 - 1 - To Discipinary Committee 3 2 - - 1 To High Disciplinary Committee 1 2 2 - - With ongoing Investigation 34 26 - - - Concluded in the Year 490 514 624 660 497 Transferring to Next Year 75 75 81 75 70

Resource. Inspection Board, 2011


Envi

ronm

ent

Tra

nsp

ort

C

onst

ruct

ion

Tech

nolo

gy

Food

Ser

vice

E

nerg

y


Municipal Companies

Municipal companies of Istanbul Metropolitan Municipality are

legal entities of private law established according to Turkish

Commercial Act (TCA) No 6762 and the provisions of relevant

legislation with respect to the authority entitled by the Municipal

Law. Administration and inspection of these companies is also

subject to the provisions of TCA and relevant legislation. Bodies of

the companies consist of general board (TTK art.360-398),

executive board (TTK art. 312-346), inspectors (TTK art.347-359).

There 24 companies carrying out business activities under and as an associate of Istanbul Metropolitan Municipality and 12.092 people are employed in these companies. These companies are active in 7

different sectors.

Table 17

Sector Company

İGDAŞ

ENERJİ A.Ş

İSTAÇ A.Ş

AĞAÇ A.Ş

ULAŞIM A.Ş

İSTANBUL ŞEHİR HATLARI A.Ş.

İSPARK A.Ş.

İST. OTOBÜS A.Ş.

KİPTAŞ

İSFALT A.Ş.

İSTON A.Ş.

BİMTAŞ

İMAR A.Ş.

İSBAK A.Ş.

BELBİM A.Ş.

KÜLTÜR A.Ş.

UGETAM A.Ş.

SAĞLIK A.Ş.

SPOR A.Ş.

BOĞAZ İÇİ KONUT A.Ş.

İSTİME A.Ş.

İST. HALK EKMEK A.Ş.

HAMİDİYE A.Ş.

BELTUR A.Ş.

Business Activities of Companies

Subject of Activity

Conducting natural gas distribution activities in accordance with Law No 4646 and the relevant legislation.

Establishing, managing and having Fuel oil/LPG sales and service stations as well as their appurtenant facilities established and managed; conducting

activities for recycling or disposing wastes and residuals of petrol or other organic/inorganic materials; establishing production facilities of any kind for

producing electricity energy; exporting and importing natural gas.

Collecting, transferring, separating, carrying, recovering, disposing domestic, medical and solid wastes, managing final filling areas, establishing and

managing facilities for disposal of wastes.

Engages in infrastructure and superstructure works of park, garden, coppice forests, recreation areas, social facilities, roads, pavements; landscaping;

designing architectural projects; supplying, producing, exporting, importing, selling and purchasing any type of flowers, artificial flowers, grass,

seeds, trees, ornamental plants and landscaping accessories.

Rendering underground and ground railway transporting services.

Rendering marine mass transporting and shipping services via mass transport vehicles of any kind at regional/ national level

Constructing, managing and having constructed any kind of outdoor, indoor, underground and above ground parking lots, multi-storey car parks at home and abroad.

For the purpose of satisfying mass transport requirement at regional/national level; rendering, having rendered, managing and having managed mass

transportation services via any kind of mass transport vehicles, tube tunnel and tunnel operation services, service transporting, urban tourism

transportation, minibus-midibus and taxi transportation services on airway and highway (excluding ground railway systems).

Building mass housing estates, project designing and making commitments for mass housing in order to ensure a planned and healthy urbanization.

Manufacturing and paving asphalt of any kind and establishing any type of facilities for manufacturing purposes.

Producing ready mixed concrete and concrete elements as well as urban furniture of any kind; rendering contracting, engineering, commercial services in this regard.

Rendering project designing, survey, consultancy, control services and performing contracting works for the purpose of ensuring planned urbanization.

Performing contracting works and any kind of construction works; building, contracting residences, trade centres, car parks etc.; establishing cooperation,

business partnership and consortium of any kind; contracting for public works as well as construction of public and private buildings of any kind.

Establishing and managing any type of telecommunication system, rendering telecommunication services of any kind through utilizing these

systems, establishing infrastructures for any kind of transportation and traffic services, rendering services through utilizing these infrastructures. Project

designing, manufacturing, trading, managing works and services for any kind of information processing, electronic devices providing automatic and

semi-automatic access and right of use as well as for charging, accrual and control systems; developing hardware and software systems; performing

maintenance for computer systems of any kind; rendering training and consultancy services.

Rendering advertisement and introduction services regarding cultural arts, products and services.

Rendering services of vocational and technical training, accredited test, calibration, personnel briefing, product certification and examination for all

sectors of energy primarily including natural gas sector according to national and international norms. Conducting R&D and engineering activities in

this regard. Carrying out activities for inspection, consultancy, non destructive examination, plan, project, feasibility services and energy efficiency.

Establishing and managing any type of medical clinics, nursing houses, clinics, medical centres, dispensaries, health houses, medical

consultancy centres, day care nurseries, hospitals, nurseries, rehabilitation centres, diagnosis and treatment centres, dialysis centres,

addiction treatment centres, imaging centres, medicine warehouses and similar facilities for personal and social health.

Establishing, managing and having any kind of sport facilities established and managed and organizing sports events of any type. Rendering

professional management, administration services for mass housing managements, mass housing areas as well as detached and complex

workplaces primarily including mass housing estates.

Rendering services of information, communication, printing, publishing, web broadcasting and telecommunication as well as advertisement, introduction, marketing and organization services.

Manufacturing, distributing and establishing essential units for distribution in order to satisfy any kind of flour and bakery products as well as

regular, cost-effective, healthy bread of high quality.

Manufacturing and searching for spring, stream and well water as well as artesian wells, mineral water and sparkling mineral water;

establishing facilities for such purpose; prepare them for consumption through treating and packaging water produced in such facilities.

Managing any kind of hotel, motel, restaurants of any class, camping, holiday villages and similar tourism facilities.

Resource. Department of Resource Development and Municipal Companies , 2011

For

Soc

ial P

urpo

ses

Cultu

ral S

ervi

ces

Hea

lth S

ervi

ces

Oth

er

Urb

an &

Soc

iety

Support

Em

erg

ency

Res

pons

e

29 Table 18

COMPANY

AĞAÇ A.Ş.

BELBİM A.Ş.

BELTUR A.Ş.

BİMTAŞ A.Ş.

BOĞAZİÇİ YÖN. A.Ş.

HAMİDİYE A.Ş.

ENERJİ A.Ş.

İHE A.Ş.

İMAR A.Ş.

İSTIME A.Ş.

OTOBÜS A.Ş.

ULAŞIM A.Ş.

ŞEHİR HATLARI A.Ş.

İGDAŞ

İSBAK A.Ş.

İSFALT A.Ş.

İSPARK A.Ş.

İSTAÇ A.Ş.

İSTON A.Ş.

KİPTAŞ

KÜLTÜR A.Ş.

SAĞLIK A.Ş.

SPOR A.Ş.

Revenues-Expenditures and Investments of Companies in 2011*

Revenues (TL) Expenditures (TL) Realized

Budgeted Realized Budgeted Realized Investments (TL)

198.334.250 164.741.559 187.697.693 156.580.569 1.471.536

70.585.264 70.024.092 69.777.350 64.353.942 1.548.328

95.966.394 67.399.351 95.773.794 66.241.297 4.036.904

50.897.100 22.809.588 45.505.796 38.484.199 358.282

5.910.968 6.694.423 4.972.400 5.491.752 -

49.732.284 45.538.441 48.674.494 45.060.774 3.017.933

109.812.041 114.978.155 108.213.996 106.423.612 -

134.596.285 116.531.903 128.919.722 108.508.017 7.193.323

18.585.714 3.449.312 3.082.321 1.388.091 -

10.297 1.398.456 300.445 -

49.842.375 29.620.340 50.500.711 27.374.342 5.595.000

327.185.745 328.652.955 322.263.166 319.891.410 110.392.594

71.155.293 65.620.493 91.073.857 94.253.638 2.954.611

2.909.212.223 3.732.179.039 2.824.621.153 3.445.776.350 100.395.241

79.413.105 74.191.634 76.369.579 71.887.514 441.493

375.000.000 306.440.838 323.104.045 265.063.174 249.655

107.949.450 108.015.122 105.222.836 97.419.922 6.078.231

250.053.999 261.479.892 245.040.472 259.616.366 8.378.258

211.008.036 107.893.300 192.963.497 106.997.040 1.646.947

860.024.169 585.810.496 502.522.182 389.025.163 6.415.121

127.983.561 116.184.569 123.784.724 108.934.614 1.524.314

121.729.049 113.861.295 120.982.518 111.185.634 -

73.650.183 70.697.348 84.604.102 71.105.858 2.691.887

end of the projects. Maintenance and repair procedures for such

vehicles are performed by the companies winning the service auction.

Premises

Service premises and office premises are assessed separately in

terms of review of Istanbul Metropolitan Municipality premises.

Diversity of services render by the Municipality and necessity of

rendering services extensively in a large area may be described as

the most significant factor determining the requirements for

premises. Due to unique characteristics of services such as fire

department, municipal police, parks & gardens, health, social

support facilities, library and theatre, departments and units

rendering such kind of services are organized outside the main

service premises. While satisfying the requirements of services for

premises, the most suitable method among purchasing, leasing or

constructing is preferred. For locations with no licence for

constructions or zoning, prefabricated structures are utilized

temporarily.

Table 20 Service Premises

Premise

Category Number

UGETAM A.Ş. 21.876.000 19.436.494 21.559.358 15.302.146 -

TOPLAM 6.320.503.488 6.532.260.935 5.778.628.221 5.976.665.869 264.389.658

Resource. Department of Resource Development and Municipal Companies , 2011

*Figures of revenues and expenditures in this table are figures from provisional income

statement.

Physical Structure

Vehicles

Istanbul Metropolitan Municipality supplies vehicles in two

different ways. First of these is leasing method via service

procurement; the second is direct purchasing. Approximately 70%

of existing vehicles in use are official vehicles of the municipality.

Furthermore, vehicles in the capacity required by the projects

conducted under Istanbul Metropolitan Municipality are supplied

via service procurement and such vehicles are returned back at the

Table 19 Vehicle Type and Property Status

Vehicle Type Official Leased Total Percent

Environmental Cleaning Vehicles 100 0 100 2,58%

Road Maintenance and Repair Vehicles 78 0 78 2,02%

Cranes and Tow Trucks 42 0 42 1,09%

Construction Vehicles 147 2 149 3,85%

Fork lift 18 2 20 0,52%

Tanker 121 12 133 3,44%

Passenger Car 167 641 808 20,88%

Pick-up 16 4 20 0,52%

Truck and Lorry 445 147 592 15,30%

Fire Fighting and Rescue Vehicles 224 0 224 5,79%

Fire Fighting Support Vehicles 87 0 87 2,25%

Fire Fighting Aircraft 8 0 8

Premise Type

Almshouse

Old Age Asylum

House for the Young and Children

Centre for Children and the Young

Soğanlık Life Complex

İSMEM

İSMEK

Public Relations (White Desk)

Social Facilities

Women Coordination Centre

Sports Facilities

Centres for the Disabled

Summer Camp for the Disabled

Social Help Centres

Cultural Centre

Library

Museum

Art Gallery

Theatre Scenes

Theatre Workshops

Water Products Market Complex

Fruit & Vegetable Market Complex

Domiciliary Care Unit

Women and Family Health Centre

Imaging Centres

Medical Centres

Corporate Physicians

Physgological Counselling Centre

Animal Treatment Policlinic

Temporary Animal Care Houses

AKOM

Emergency Rescue Situation

Fire Station

28

2

2

1

1

4

228

16

15

2

33

22

1

2

11

13

4

2

12

10

1

2

4

34

3

3

7

10

1

3

1

3

Area (m2) 152.000 17.603

28.466

1.313

2.050

251.526

109030

1135

161.948

1.872

608.567

16.286

60.000

11.582

75.670

11.651

1.790

1280

17.000

1.500

27.000

374.000

710

6.051

355

2.709

206

2.468

551

23.712

4.000

690

Ambulance

Tractor

Funeral Vehicles

Bus- Minibus

Vehicle Equipment

TOTAL

0,21% 49 0 49 1,27% 5 0 5 0,13%

118 97 215 5,56%

193 257 450 11,63%

890 0 890 23,00%

2708 1162 3870 100,00%


84 Logistic Support Centre 1 Lodging 59

Guest House 3

Bayrampaşa Supply Warehouse 1

Bayrampaşa Discharge Warehouse 1

Cendere Discharge Warehouse 1

Topkapı Traffic Training Park 1

210.824 38.000 34.493

1.009.420

12.100

3.820

9.000

6.500




Table 21 Administrative Premises

User Unit Total Area (m2) Total Office Area (m2) Auditing Action Plan". For the purpose of maintaining process

Department of Internal Auditing 1st

Legal Consultancy

Inspection Board

Department of Media and Public Relations

Department of Information Technologies

Directorate of Bosphorus Housing

Department of Environment Protection and Control

Dep. Of Earthquake Risk Management and Urban Development

Department of Support Services

Department of Real Estate and Expropriation

Department of Survey and Projects

Department of Public Works

Department of Housing and Urban Development

Department of Human Resources and Education

Department of Fire Brigade*

Directorate of Resource Development and Municipal Companies

Department of Culture and Social Affairs

Department of Financial Services

Directorate of Parks and Gardens

Department of Health and Social Services

Department of Purchasing

Department of Transportation

Department of Editorship and Conclusions

Department of Municipal Police

TOTAL

*indicates the entire zone of occupation.

MANAGEMENT AND

400 350

902 452

1500 1100

2.266 1.131

2550 1550

1997 1524

11.420 6347

1560 1400

27.623 1.125

3.050 2.306

5.350 2.355

2561 2351

5783 3843

2982 1.894,06

215.514 58.126

1300 450

18.891 4218

2350 2272

6945 6945

61.096 13.389

20.202 4.550

263.928 12.980

5.108 1.380

18.012 2.327

681.790 134.365


analysis activities, initiated for enhancing efficiency and

effectiveness of services rendered, within a system and of

protecting currency of processes; "Process Updating Flow Chart"

and "Process Updating Instructions" were prepared and put into

effect. Updating activities will be regularly performed every year

according to these instructions and changes will be entered into

IBB Corporate Process Management System.

Performance Program

In accordance with the activities of Strategic Plan for the period

of 2010 - 2014, performance program for 2012 was prepared

and approved by IBB within the activity term of 2011.

Departments were informed about the performance program for

2012 and guidelines were prepared in this regard. Performance

Targets and Indicators of Departments as well as their activities

for such targets were collected via "Investment Monitoring

System" present in IBB Intranet medium. Afterwards, activities for

informing departments, determining performance indicators,

finalizing performance reports of expenditure units were

conducted by means of organizing workshops. Administrative

performance program was also prepared within the scope of

such activities.

Performance reporting is conducted for the purpose of INTERNAL AUDITING SYSTEM

STRATEGIC MANAGEMENT Within the framework of Public Financial Management and Control

Law No 5018, Municipal Law No 5393 and Metropolitan

Municipality Law No 5216, Istanbul Metropolitan Municipality

maintains its activities for strategic plan, performance program,

performance based investment and service working schedule as

well as annual report which includes performance reporting as

required by its new public management understanding

emphasizing such points as:

Reinforcing policy and strategy development capability,

Developing performance-based budgeting practices with a

strategic understanding based upon objectives and targets,

Enhancing sensitivity to the requirements of people getting

service in terms of presentation of public services,

Developing and extending practies within the scope of

accountability principle.

Process Management "Process Analysis" activities initiated within the body of Istanbul

Metropolitan Municipality were completed in a way that covers the

entire organization at the end of March, 2011. "Main Service Areas"

processes and "General Management Area" processes which

support such main service areas were analysed and defined within

the scope of this activity. Improvement areas were determined as a

result of analyses; such improvements were reported as project

suggestions and included for monitoring in the second "Internal

determining and evaluating to what extent targets specified in

the performance program are achieved and of creating

background for taking new decisions accordingly. Data

constituting input for performance reports are collected and

processed electronically. Performance reports are prepared

annually and quarterly within a year. Corporate administrative

performance report prepared at the end of the year is published

together with annual report.

Performance Based Investment and Service Schedule

Performance Based Investment and Service Schedule is prepared

in order to plan and monitor investments and services planned

to be performed by departments within a year in coordination

and in accordance with the requirement priorities of the citizens

through considering 9th Development Plan, Medium Term Plan

and regional plans and through efficient and effective use of

public resources in line with the budget.

Investment and service recommendations received from District

Municipalities and department of Istanbul Metropolitan

Municipality were subject to detailed investigations and

assessments through favouring maximum contribution to

realization of strategic objectives and targets listed in Strategic

Plan for the period of 2010-2014 and their possibility for

performance-based budgeting; Performance Based Investment

and Service Schedule for 2012 was prepared and approved by

the Istanbul Municipal Assembly. Investment and

service projects were monitored separately. Expenditure and

realization status from the beginning of implementation year to

the end of the period and during the

31

period for each investment project is reported. Additionally,

investment projects implemented through using external loan are

also monitored in a similar manner.

Data Management and Briefing Activities Activity and resource information which may be required by

Mayor’s Office and managers at various administration positions is

collected from relevant department every month and an

information note is prepared and submitted to the managers.

INTERNAL CONTROL SYSTEM

Internal Control Medimum Improvement Activities

Internal Control System and the First Internal Control Action Plan

Period for the Municipality is re-arranged in accordance with Public

Financial Management and Control Law No 5018 as well as public

financial management system, international standards and

European Union practices and it is aimed to create an efficient

internal auditing system based upon risk management which

covers all financial and non-financial processes under each public

organization.

Accordingly, 18 standards and 79 general conditions necessary for

these standards were determined through Public Internal Auditing

Standards communique published in Official Gazette with the date

of 26.12.2007 by Finance Ministry. COSO Internal Auditing Model

with a common area of usage both in private sector and public

sector in developing countries was taken as a basis while

determining such standards. Additionally, INTOSAI (The

International Organisation of Supreme Audit Institutions)

Guidelines for Internal Control Standards for Public Sector and

European Union Internal Control Standards were taken into

consideration for legislation arrangements.

Activities for establishing an internal control system in line with

Public Internal Control Standards under the body of public

institutions were initiated in accordance with the guidelines

published by General Directorate of Budget and Financial Control,

Finance Ministry. Our Municipality initiated its internal control

activities with Istanbul Metropolitan Municipality Public Internal

Control Standards Harmonization Action Plan covering the period

of 01.07.2009 and 30.06.2011. Harmonization action plan

development reports for six-month periods were created within

the scope of guidelines specified in the plan period

Corporate Second Internal Control Action Plan Period

The period of the first internal control harmonization action plan

was completed as of 30.06.2011 within the Fiscal Year for 2011. The

Second Internal Control Action Plan (İKEP 02) covering the period

between 01.11.2011 and 31.12.2014 and Action Plan Process Based

Monitoring Program were prepared by our Municipality and put

into effect with the approval of higher administration on 16.11.2011 after being sent to Finance Ministry.

For the Second Internal Control Action Plan Activities; weighted

positions of areas including Financial Services, Human Resources and

Internal Auditing are featured for internal control system.

Furthermore, the significance of common qualified activities in this

area were tried to be featured for extending standardizati , in-

house harmonization and internal control culture.


t Important actions which were listed in the First Internal Control Action

Plan but not completed were transferred to the new internal control

action plan.

t Improvement recommendations determined as a result of process

analyses activities performed by the Municipality were taken into the

new action plan. Therefore, a better plan perspective based upon

corporate processes and concrete findings, and reflecting the existing

situationwas created.

t Action plan format given in the annex of Public Internal Control

Standards Harmonization Action Plan Guidelines published by the

Finance Ministry was developed in line with the corporate requirements.

t Action Plan Process Based Monitoring Program was created for

monitoring internal control actions specified in new plan with more

analytic methods. It was aimed to report development reports for

actions to higher administration with three-month periods.

While Corporate Second Internal Control Action plan which was

put into effect as of 16.11.2011 was announced to all

departments, coordination activities were maintained to conduct

actions in line with this plan.

EX-ANTE FINANCIAL CONTROL

Regulation for Principles and Procedures on Internal Control and

Ex-ante Financial Control was published in the Official Gazette

with the edition number of 26040 (3rd duplication) with the date

of 31.12.2005 on the basis of Articles 55, 56, 57 and 58 of Public

Financial Management and Control Law. Ex-ante Financial Control

is described in this regulation as below: "Control of the financial

decisions and transactions of the public administrations related to

the revenue, expenditure, assets and liabilities concerning their

compliance with the budget, budget item, available appropriation

amount, expenditure program, financing program of the

administration, the central government budget law and other

financial legislation provisions and in terms of the utilization of the

resources in an effective, economic and efficient manner."

The task of ex-ante Financial Control is defined to be performed

under two stages including ex-ante financial controls to be

conducted by Disbursement Units and Financial Services Unit

separately within the framework of management responsibility of

administrations;

168 (one hundred sixty eight) commitment files and contract

drafts within the limits specified in the Article 17 of the Regulation

for Principles and Procedures on Internal Control and Ex-ante

Financial Control were subject to ex-ante financial control. After

reviewing auction documents, ex-ante financial control opinion

letters were submitted for a total of 168 (one hundred sixty eight)

auction documents including 30 (thirty) goods purchasing, 68

(sixty eight) service procurement work and 70 (seventy)

construction work.

Within the framework of the Article 19 of the Regulation for

Principles and Procedures on Internal Control and Ex-ante

AG

E


Financial Control, 25 (twenty five) appropriation warrant

processes were subject to ex-ante financial control before being

submitted to the approval of Municipal

Assembly, Executive Board and Mayor’s Office for 2011 and

opinion letters were presented for all such processes.

Personnel cadre distribution statements and amendments in

such statements, personnel travelling card lists, temporary

workers’ positions statements, supplementary payment

statements and contracted personnel number and contracts were

examined within the scope of relevant legislation provisions and

opinion letters were submitted accordingly.

INTERNAL AUDITING Risks for described processes were defined by internal auditors

during auditing activities; controls were designed for reducing

such risks and the data prepared as a risk control matrix was

shared with managers of the audited units. In this scope, 13

system auditing activities and 153 risks were defined; 120

findings including 69 findings with higher significance and 178

recommendations were made. Information showing the risk for

audited processes, detected findings and number of

recommendations is included in this table. While monitoring

activities for agreed findings and recommendations are still in

progress, actions taken or to be taken will be based upon

monitoring reports. Table 22 Audited Processes and Risk Numbers as well as Number of Findings and Recommendations

HIGHLY SIGNIFICANT RISK FINDING

Istanbul Metropolitan Municipality personnel consist of civil

servants, contracted personnel and workers. As of December 31,

2011; 6428 civil servants including 387 contracted artists, 2.274

contracted personnel and 4876 workers including 25 temporary

workers; a total of 13578 personnel render services in the

Municipality. Thus, 47,34 % of total personnel consists of civil

servants, 16,75 % of them is contracted civil servants and 35,91 %

of them is workers.

Graphic 4. Proportional Distribution of Personnel by Employment Types (%)

%44,9 %47,34

%42,5 %43,6 %44,30 %40,2 %39,6

%37,6 %38,90 %35,91

%19,9

%16,8 %16,8 %14,9 %16,75

2007 2008 2009 2010 2011

Civil Servants

AUDITED PROCESSES

Process of Maintaining Licencing Procedures for Infrastructure Tranche Activities

Process of Licencing Passenger Terminals as well as Outdoor - Indoor Car Parks

Process of Licencing Medical and Public Workplaces belonging to IBB

Process of Licencing Fuel oil, LPG and CNG Stations

Process of Licencing First Class Non-sanitary Enterprises

Process of Waste Management and Waste Recovery

Process of Holding Inventory of Real Estates

Making Valuation for Real Estates

Process of Planning Human Resources

Enabling In-house Lateral and Vertical Communication

Sharing Activities and Projects of Units under the Municipality

Rendering Services for Utilization of Mass Transport Vehicles for the Disabled

Performing Training Needs Analysis and Determining Priorities

FINDING NUMBER NUMBER NUMBER OF SUGGESTIONS

NUMBER

8 10 4 10 18 11 4 12

20 11 4 11

22 9 2 10

19 17 5 24

6 6 5 18

13 14 14 14

8 8 8 9

7 10 3 10

18 8 8 28

7 6 6 18

1 1 1 1

6 9 5 13

Resource. Department of Internal Auditing, 2011

Contracted Personnel Resource. Department of Human Resources and Education, 2011

Worker

Istanbul Metropolitan Municipality employs its personnel in

accordance with its corporate policy and priorities. In this regard, it

is primarily aimed to create a younger and more dynamic employee profile through reducing averages of age for the

personnel and to perform more efficient activities in this way.

Average of age is reduced thanks to retirement of employees with

higher average of age and employment of younger personnel for

their vacant positions. Young, dynamic and highly educated

employees meeting experienced employees under the same roof

and working together for the same objectives contribute to the

corporate performance.

Graphic 5. Personnel Averages of Age by Employment Types

42,3 43,05 43,78 HUMAN RESOURCES MANAGEMENT

Istanbul Metropolitan Municipality conducted and implemented

detailed human resources planning by years in order to supply

human resources which can perceive alteration in the outer world

where alteration and transformation is experienced rapidly and

which will contribute to ensure that Istanbul reaches its deserved

position in the race among cities to the utmost.

In this sense, significant steps have been taken toward the

objective of creating a structure which is in much more

interaction with prominent national and international universities

where scientific knowledge is processed intensively, establishing

dynamic communication channels with its shareholders; in short,

internalizing all requirements of new management

understanding.

41,6 38,8 39,5

27,7 28,9

2007 2008 Civil Servant

41,39 38,7 39,29

31,81 31,27 19,7

2009 2010 2011

37,13

Contracted Personnel Resource. Department of Human Resources and Education, 2011

Worker

33

Ensuring highly educated personnel employment for rendering

better service for Istanbul dwellers constitutes the basis of

personnel supplying policy of Istanbul Metropolitan Municipality.

Accordingly, it is preferred that personnel to be employed have at

least associate degree or bachelor’s degree. It is aimed with such

policy to supply qualified personnel who are required by our

Municipality departments and to enable and contribute to

implementation of internal control system more efficiently.

Graphic 6. Proportional Distribution of Civil Servant Personnel

by Their Educational Degree (%)

%51,2

%49,2 %48,7 %43,3 %47,80

Graphic 8. Proportional Distribution of Worker Personnel by Their

Educational Degree (%) Primary Education Secondary Education University (Associate- Bachelor's Degree)

%71,9 %70,9 %70,6 %70,6 Postgraduate

%49,26

%45,59

%23,8 %24,0 %24,5 %24,6

%4,2 %4,6 %4,4 %4,30

%40,1 %41,6

%5,5 %5,2 %5,3

%47,2 %43,40 %42,8

%5,5 %4,20 %4,60 %4,2

%0,4 %0,4 %0,4 %0,36 %4,71 %0,4

2007 2008 2009 2010 2011

Resource. Department of Human Resources and Education, 2011

Graphic 9. Proportional Distribution of General Personnel by

Their Educational Degree (%)

%40,0 %4,4

2007 2008

Primary Education

Secondary Education

University (Associate-Bachelor's Degree)

Postgraduate

%4,0 %1,7

2009 2010 2011


%35,1 %32,5 %35,2

%30,0 %32.7%32%33 %31,4 %30,3

%35,80 %38,70

%31,20 %29,70

%17,20

Graphic 7. Proportional Distribution of Contracted Personnel

by Their Educational Degree (%)

%80,3

%2,4 %2,1

2007 %0,2 2008

Primary Education Secondary Education

%2,9

%0,10 %3,20 %3,30 %0,10

2009 2010

%77,3 %76,3 %76,0 %76,20 University (Associate-Bachelor's Degree) Postgraduate

2011 Resource. Department of Human Resources and Education, 2011

When distribution of employees of Istanbul Metropolitan

Municipality by their service classes in 2011 is reviewed; it is seen

that 40,6 % of the personnel is employed in general administration

%17,7

%13,7

%4,0 %2,0 %2,9 %2,0

2007 2008

Primary Education

Secondary Education

University (Associate-Bachelor's Degree)

Postgraduate

%17,0 %16,70 %16,10

%6,7 %7,30 %7,70

2009 2010 2011


services class, 20,5 % is employed in technical services class, 1,7 % is

employed in medical services class, 0,7 % is employed in attorney

services class, 0,3 % is employed in regional services class, 0,3 % is

employed in supplementary services class and 36,0 % is employed

in worker status.


General Management 34 Table 23 Distribution of Personnel by Classes

Contracted

Classes Civil Servant Personnel Worker Total Percent (%)

Attorney Class 62 30 - 92 0,7

Religious Class 37 - - 37 0,3

Educational Class 3 - - 3 0,0

General Administration Class 4918 581 - 5499 40,6

Medical Class 180 46 - 226 1,7

Technical Class 1166 1.617 - 2783 20,5

Supplementary Class 41 - - 41 0,3

Worker (Without any Class) - - 4876 4876 36,0

Total 6.407 2.274 4.876 13.557 100

Without Cadre 21 - - 21 -

GRAND TOTAL 6.428 2.274 4.876 13.578 100


Civil Servant personnel include 1.167 women and 5.261 men;

contracted personnel include 716 women and 1.558 men; worker

personnel include 308 women and 4.568 while total number of

personnel consists of 2.191 women and 11.387 men.

Graphic 10. Proportional Distribution by Personnel Employment

Types and Genders (%)

%83,0 %93,8

%68,5

%17,0 %31,5

%6,2

Civil Servant

Women Contracted Men Personnel Worker


Personnel Procedures

A total of 348 firemen including 258 with secondary education

degree, 40 with associate degree and 50 with bachelor’s degree

were employed in order to satisfy fireman requirement in 2011. 250

persons were also employed according to their KPSS (Public

Personnel Selection Exam) scores by OSYM (Student Selection and

Placement Centre) in 2011.

An exam for change of title was made in our Municipality on the

basis of "Regulation on Promotion and Change of Title for Local

Administrations’ Personnel" in 2011. The exam for 64 vacant

positions was made by Anadolu University and 39 personnel

became entitled to change their titles.

Personnel performance evaluations are made twice in a year within

the scope of Competency Based Performance Evaluation Directive

which is used for evaluating civil servant and contracted personnel.

According to civil servant personnel evaluations for civil servants in

2011, 575 personnel was awarded with performance bonus in the

first half of the year while 501 personnel was entitled to have this

bones in the second half.

68 persons were employed under the Society Interest Working

Program which continued in 2011.

334 children and a total of 315 (including 27 workers, 288 civil

servants) personnel benefited from Day Nursery and Kindergarten

School Services.

303 foreign mission assignment procedures as well as relevant visa

processes, travelling allowances and daily subsistence allowances

procedures and file tracking processes were performed in 2011.

A total of 1074 students benefited from the opportunity of

apprenticeship in Istanbul Metropolitan Municipality in 2011

consisting of 774 university students and averagely 300 high

schools students in each month including 311 students in the 1st

and 2nd months, 308 students in the 3rd, 4th and 5th months, 288

students in the 9th and 10th months and 286 students in the 11th

and 12th months of the year.

On-Duty Training

Various on-duty training activities are conducted for the

personnel working at various positions in different departments of

our Municipality for the purposes of contributing to their

adaptation to work and personal development, enhancing their

efficiency, increasing their adaptation capability for new

technologies and developments, enhancing their knowledge of

legislation on personnel rights, providing the opportunity for them

to know main duty areas in the municipality better, teaching

team working techniques, increasing their self-confidence and

working motivation and also for preparing them for higher

positions.

While a total of 1897 hour on-duty training activities were hein

this regard during 2011, 27.781 personnel benefited from such

activities.

Such activities increased in number in 2011 with the addition of

certificate training, out of province training, candidate civil servant

training, manager training and worker training activities.

In-ServiceTraining

35

Graphic 11. Distribution of Realization of Expenditure Budget for

Table 24

Legislation Trainings for Personnel

Vocational Speciality Trainings for Personnel

Personal Development Trainings for Personnel

Trainings for Municipal Policemen

English Trainings

Orientation Trainings

TOTAL

On-Duty Training

2008 2009 2010 2011 Time Number of

Time Number of Time Number of Time Number of (Hour) Attend. (Hour) Attend. (Hour) Attend. (Hour) Attend.

344 701 482 1319 304 1365 138 852

- - - - 1498 4586 315 1643

- - - - 176 616 174 1168

1290 853 180 60 - - 411 8544

- - 80 20 - - 208 54

- - 320 398 - - 81 1226

1634 1554 1062 1797 1978 6567 1.897 27.781

2011 by Expenditure Types

%1.44

%16.88 %8.37

%19.46 %9.54

%3.28

%5.34

%35.69


* 1 person was re-listed in the table for each section of training activities in 2011. Therefore, number of

attendants is higher compared to other year figures. Particularly, Orientation Trainings, Candidate Civil Servant

Trainings and Municipal Policemen trainings increased the number of attendants.

MANAGEMENT OF FINANCIAL RESOURCES

Descriptions for Results of Budget Practices and Basic Financial Statements

While Istanbul Metropolitan Municipality Expenditure Budget was

predicted to be 6.700.000.000 TL and Revenue Budget was

anticipated to be 5.800.000.000 TL at the end of 2011 fiscal year,

Expenditure Budget reached the number of 7.250.000.000 TL with a

supplementary appropriation of 550.000.000 TL and Revenue

Budget reached the amount of 6.350.000.000 TL. Budget for the

year 2011 where the difference between Revenue and Expenditure

Budgets was balanced with Deficiency / Surplus Financing

Statement was approved by the Municipal Assembly to

be 7.250.000.000 TL in total.

Expenditure Budget Table 25 Expenditure Budget for 2011 and Realization (TL)

Budget Realization

Eco. Share in Share in Realization

Code Type of Expenditure Rate


Metropolitan Municipality continues rendering services primarily

including transportation and railway systems in lots of areas

constituting a comprehensive range of investment-service from

health to sports, from infrastructure to cultural events, from parks &

gardens to urban transformation projects and cultural activities

with the principle of rendering services with the same quality for

any point in the city and of satisfying requirements and

expectations of Istanbul and Istanbul residents at the maximum

level in a way of quality. In this regard, while expenditure budget

for 2011 was 7.250.000.000 TL; it reached the amount of

7.112.092.143 TL with a realization percentage of 98,10%.

Analyses of expenditure budget on the basis of economic

classification are as below:

While a total amount of 721.768.184 TL was reserved for the items

of Personnel Expenditures and State Premium Payments for Social

Security Institutions, the budget for these two items was realized

as 697.954.566 TL. The share of these expenditure items in total

expenditure budget realization percentage is 9,81 %.

Expenditure Item for Purchasing Goods and Services includes

expenses such as domiciliary care services, women health centres, Amount

1 Personnel Expenditures 610.705.800

2 State Premium Payments for Social Security Institutions 111.062.384

3 Expenditures for Purchasing Goods and Services 1.430.319.252

4 Interest Expenditures 233.536.915

5 Current Transfers 380.080.515

6 Capital Expenditures 2.605.318.610

7 Capital Transfers 678.219.268

8 Loaning 1.200.757.256

9 Reserve Appropriation 0 TOTAL 7.250.000.000

Total (%) Amount Total (%)

8,42% 595.414.422 8,37% 97,50%

1,53% 102.540.144 1,44% 92,33%

19,73% 1.384.147.703 19,46% 96,77%

3,22% 233.536.915 3,28% 100%

5,24% 379.347.879 5,34% 99,81%

35,94% 2.538.128.556 35,69% 97,42%

9,36% 678.219.268 9,54% 100%

16,56% 1.200.757.256 16,88% 100%

0% 0 0% 0%

100% 7.112.092.143 100% 98,10%


alms house unit, social services, maintenance and repair of

premises, housing and urban development activities, fire brigade

expenses, services for parks, gardens and green areas, collecting,

transferring and recovering solid wastes, graveyard services,

environmental protection services, vocational skills and training

courses, city theatres, children festivals, concerts for public, library

and museum services, culture centres, cleaning for roads,

avenues, passages, cleaning and arranging coasts and beaches,

urban transformation projects. While a budget of 1.430.319.252 TL

was reserved for Expenditure Item for Purchasing Goods and

Services in 2011, a realization of 1.384.147.703 TL was achieved. A

budget of 265.817.777 TL was reserved for current expenditures

included in expenditures for purchasing goods and services such

as electricity, water, communication expenses, travelling

allowances, representation and publicity expenses, maintenance

and repair expenses, and 246.967.740 TL of it was realized. The

share of expenditures for goods and services together with such

expenses in total expenditure budget realization percentage is

19,46 %.

Interest Expenditures are an expenditure item in which internal

and external credit interest payments our municipality is loaned

for are tracked. While a budget of 233.536.915 TL was allocated to

this expenditure item, a realization of 233.536.915 TL was



achieved. The share of interest expenditures in total

expenditure budget realization percentage is about 3,28 %.

As required by our social responsibility; Current Transfers item

Revenue Budget

Table 26 Revenue Budget for 2011 and Realization (TL) )

consists of real and cash reliefs for our low-income citizens, aids

for victims of various natural disasters experienced both within

the borders of Istanbul and our country and out of the

boundaries of our country, aids for organizations and

associations such as Association for Combating Tuberculosis,

Alms House (Darülaceze), Turkish Red Crescent Association,

membership fees for both national and international unions,

Partnership Interest for the Provincial Bank and payments made

for Olympic Games Preparation and Organization Committee.

While a budget of 380.080.515 TL was allocated to current

transfer item in 2011, a realization of 379.347.879 TL was

achieved. The share of this expenditure item in total

Type of Revenue

01 Tax Revenues

03 Enterprise and Property Revenues

04 Collected Donations and Aids

05 Other Revenues

06 Capital Revenues

09 Rejection and Returns (-)

TOTAL

Budget Realization

Share in Share in Realization

Amount Total(%) Amount Total (%) Rate

102.350.000 1,61 117.018.236 1,63 114,33

377.556.000 5,95 448.727.350 6,26 118,85

29.962.000 0,47 80.239.697 1,12 267,80

4.892.559.000 77,05 5.159.997.370 71,93 105,47

950.610.000 14,97 1.484.764.849 20,70 156,19

3.037.000 0,05 -117.607.998 1,64

6.350.000.000 100,00 7.173.139.504 100,00 112,96


expenditure budget realization percentage is about 5,34%.

In terms of Capital Expenditures, integrity between investments

and services was tried to be ensured in 2011; actions in line with

the principles of effectiveness and cost-efficiency were taken

while considering the elements of benefit and expenditure.

While a budget of 2.605.318.610 TL was reserved in 2011 for the

Capital Expenditures including the investment expenses such as

subway investments, interchanges, crossover roads and viaduct

constructions, asphalt works, stream improvements, avenue

arrangements, beach arrangements, highway tunnels, traffic

and road organization works, lighting systems, maintenance,

repair and environmental arrangement for graveyards,

maintenance and repair for green areas, construction of indoor

sports halls for schools, construction, maintenance and repair

works for sport complex, construction of culture and

convention centres, marine transporting structures; this budget

was realized as 2.538.128.556 TL. The share of capital

expenditures almost all of which is in the capacity of capital

expenditures in total expenditure budget realization

percentage is 35,69 %.

Capital Transfers Item consists of transfers conducted for the

purpose of financing capital expenditures which are in the

capacity of investments of municipal companies and district

municipalities. While a budget of 678.219.268 TL was allocated

to capital transfers in 2011, a realization of 678.219.268 TL was

achieved. The share of this expenditure item in total

expenditure budget realization percentage is 9,54 %.

While Loaning Item consists of capital increases of companies

under our municipality and loans made for municipal

companies and a budget of 1.200.757.256 TL was reserved for

this expenditure item in 2011 and 1.200.757.256 TL of it was

realized. The share of this expenditure item in total expenditure

budget realization percentage is 16,88 %.

Graphic 12. Distribution of Realization of Revenue Budget for 2011

by Revenue Types

%1.64 %1.63 %1.12

%6.26

%20.70

%71.93


While the revenue budget in 2011 was 6.350.000.000 TL, it reached the

level of 7.173.139.504 TL with a realization rate of 113 %.

According to economic classification, our revenue budget consists

of 5 main revenue items including Tax Revenues, Enterprise and

Property Revenues, Collected Donations and Aids, Other Revenues

and Capital Revenues.

Tax Revenues consist of Announcement and Advertisement Tax,

Entertainment Tax, Fire Insurance Tax and duties. While a total of

102.350.000 TL was estimated for tax revenues in the budget of

2011, collection of tax revenues reached the level of 117.018.236

TL by year-end and a realization percentage of 114 % was

achieved.

Enterprise and Property Revenues consist of revenues for good

sales, service revenues, corporate profits and rental revenues.

While a total of 377.556.000 TL was estimated for Enterprise and

Property Revenues in the budget of 2011, collection of this income

item reached the level of 448.727.350 TL by year-end and a

realization percentage of 119 % was achieved.

Collected Donations and Aids consist of treasury grants, donations

and aids collected from various organizations and individuals. A

budget of 29.962.000 TL was estimated for this revenue item, a

realization rate of 268 % was achieved through generating an

income of 80.239.697 TL by year-end.

37

The most significant percentage (72 %) among total revenues

belongs to the item of Other Revenues including allocations

obtained from general budget tax revenues, allocations taken

from organizations, interests and penalty revenues. While an

income of 5.159.997.370 TL was generated by year-end from the

item of Other Revenues which was estimated to be 4.892.559.000

TL in the budget of 2011, the budget was realized with a rate of

105 %.

Capital Revenues consist of sales revenues for movable and

immovable properties. While an estimation of 950.610.000 TL was

made for this revenue type in the budget of 2011, a realization

rate of 156 % was achieved through generating an income of

1.484.764.849 TL.

Economic Statement for Deficiency/ Surplus Financing Istanbul Metropolitan Municipality Revenue Budget for 2011 was

determined to be 6.350.000.000 TL, while its Expenditure Budget

was specified to be 7.250.000.000 TL. The difference of

900.000.000 TL was shown in the table below for "Deficiency /

Surplus Economic Classification."

Table 27 Economic Classification of Financing for 2011

Budget Realization TL

Internal Debt -132.145.956 -326.966.129,10

Other Obligations -132.145.956 -326.966.129,10

Provincial Bank 7.250.483 142.586.255.68

Utilization 90.000.000 227.284.311,15

Payment -82.749.517 -84.698.055,47

From Other Banks -139.396.439 -469.552.384,78

Utilization 670.000.000 350.000.000,00

Payment -809.396.439 -819.552.384,78

External Debt 1.032.145.956 589.233.745,89

Other Obligations 1.032.145.956 589.233.745,89

Foreign Banks 1.032.145.956 589.233.745,89

Utilization 1.268.612.050 799.103.054,46

Payment -236.466.094 -209.869.308,57

GRAND TOTAL 900.000.000 262.267.616,79

Payments for Loans

A total amount of internal and external loans for credits used from

internal and external financing sources for projects conducted

and in progress by Istanbul Metropolitan Municipality is

5.132.619.572 TL as of 31 December 2011. 1.028.117.935 TL of this

amount consists of internal loans with a term of 2018 to Domestic

Banks and Provincial Banks, while 4.104.501.637 TL consists of

external loans with a term of 2028.

A total payment of 1.347.656.684 TL was made for internal and

external loans in 2011. A total of 1.036.068.529 TL of this amount

is internal loan including the capital of 904.250.440 TL and its

interest of 131.818.089 TL; while a total of 311.588.155 TL of this

amount is external loan including the capital of 209.869.309 TL

and its interest of 101.718.846 TL.

Table 28 Repayments for Internal and External Loans in 2011(TL)

Capital Interest TOTAL

Internal Loan 904.250.440 131.818.089 1.036.068.529

External Loan 209.869.309 101.718.846 311.588.155

TOTAL 1.114.119.749 233.536.935 1.347.656.684 Resource. Department of Financial Services, 2011

Credit Obtaining Activities

An external loan of 342.039.275 EUR was used in 2011 via credit

contracts signed.

While the Municipality signed a credit contract of 242.743.818 EUR

with WEST LB for Kartal-Kaynarca subway in 2011, an amount of

190.719.848 EUR was used out of this credit amount.

Table 29 Credit Contract Information and Utilization Table on the Basis of Projects (Euro)

Amount used Total


Within the direction of specified budget targets, a total of

2.028.612.050 TL including internal debt of 760.000.000 TL from

domestic banks and external debt of 1.268.612.050 from

international financing organizations was estimated in 2011.

However, a total utilization of 1.376.387.365 TL including internal

debt of 577.284.311 TL from domestic banks and external debt of

799.103.054 TL from international financing organizations was

Project Name

Project for Purchasing 68 Rail Cars

Projects of 4 Levent-Ayazağa and Üsküdar-Ümraniye

Kadıköy-Kartal Subway Project

Golden Horn Subway Bridge Project

Project for Purchasing 120 Subway Vehicles

Kartal-Kaynarca Subway Project

TOTAL

Credit Amount Balance in 2011 Used Amount

78.132.000 1.792.440 68.204.640 9.927.360

820.000.000 24.118.027 340.435.241 479.564.759

695.500.000 47.581.061 684.638.331 10.861.669

149.786.494* 47.166.574 94.175.851 55.610.642

148.614.761 30.661.325 101.582.231 47.032.530

242.743.818 190.719.848 190.719.848 52.023.971

2.134.777.073 342.039.275 1.479.756.142 655.020.931 Resource. Department of Financial Services, 2011

*A reduction was experienced in total amount of credit due to

a reduction of 936.334,56 TL in Hermes Insurance amount.

realized.

Additionally, a total capital repayment of 1.128.612.050 TL

including internal capital repayment of 892.145.956 TL to

domestic banks and external capital repayment of 236.466.094 TL

to various international banks was planned to be made. However,

a total capital repayment of 1.114.119.749 TL including internal

capital repayment of 904.250.440 TL to banks and external capital

repayment of 209.869.309 TL was made.

Internal and External Financial Audits

Credit Rating Activities

Istanbul Metropolitan Municipality is in need of various financing

instruments in order to satisfy requirements of its investment

projects. One of these instruments is also to obtain credit from

international markets. One of the effective parameters for

obtaining credit from such markets is the creditability of the

organization. In this regard, we have continued our activities in


Dis

tric

t Mun

icip

aliti

es


collaboration with Moody’s Investors Service, Fitch Ratings and

Standard & Poor’s, which are worldwide-known credit rating

institutes, in order to measure and evaluate the creditability of

our Municipality since 1999. Credit scores published by such

credit rating institutes regarding such activities as a result of

examination and rating activities performed in our Municipality

are given below.

Table 30 Credit Score for Istanbul Metropolitan Municipality

Subsidies

Article 27 of Law No 5216 states that "The metropolitan

municipality may develop joint projects and make joint

investments with the district and first-tier municipalities. On a

proposal from the metropolitan mayor and by a resolution of the

metropolitan assembly, the metropolitan municipality may

provide aids in cash and in kind to district and first-tier

municipalities with a view to financing projects included in the STANDARD&POOR’S FITCH RATINGS MOODY’S investment program of the municipality concerned, provided

2007 BB-Stable BB-Stable Ba3 Stable

2008 BB- Negative BB-Stable Ba3 Stable

2009 BB- Negative BB+Stable Ba3 Positive

2010 BB-Stable BB+Positive Ba2 Positive

2011 BB-Stable BB+Stable Ba2 Positive


Establishing Auditing Commission

As per provisions of Relevant Law, Auditing Commission was

established as a result of election made by Istanbul

Municipal Assembly on 12.01.2012. Commission conducted

elections for Commission President and Deputy President in its

first meeting.

Commission made contribution of expert personnel to the

activities through assigning Municipal Auditors with regard to

the provision of "may enlist the aid of public personnel, and

where necessary, other experts in the course of its work", which is

one of its authorities mentioned in the Article 25 in Municipal

Law.

Issues determined through auditing revenues and expenditures

of Istanbul Metropolitan Municipality and its affiliates as well as

their related accounting records and transactions and

recommendations made by the Commission are shown in this

report together with the units and items.

The commission concluded by common consent of commission

members that auditing shall be conducted for Istanbul

Metropolitan Municipality’s revenues and expenditures as well as

accounting records and transactions for the previous year and for

accounting records and transactions of ISKI and IETT which are

affiliates with Istanbul Metropolitan Municipality as per the

provisions of the Relevant Law and Legislation; revenues and

expenditures as well as accounting records and transactions of

municipal associated companies for the previous year shall be

excluded from the scope of such auditing in consideration of the

Article 4 of Law No 6085 on Turkish Court of Accounts via

conclusion minute with the date of 17 January 2012 and number

of 2012/03.

Revenues and expenditures as well as relevant accounting

records of IMM and its affiliates for the year, 2011 and auctions

conducted within the scope of Public Procurement Law No 4734

and State Procurement Law No 2886 were audited through

reporting all information and documents by means of evaluating

information and results requested by the relevant departments

and organizations and obtained from evaluations made by the

Commission as well as verbal information from the officials by

Parliamentary Auditing Commission.

that such aids not exceed 3% (this was amended to be 10% in the

paragraph m of Article 28 of Law No 5335) of the metropolitan

municipality's final budget revenue for the previous year and that a

budget appropriation has been set aside for the purpose. The

metropolitan municipality and its affiliated entities may, with the

mayor's approval, meet one another’s cash needs. Loans of this

kind shall be interest-free."

Within this scope; 672.282.400 TL was granted to be used in

Otogar-Bağcılar railway system project by IETT General

Management (Istanbul Electricity, Tramway and Tunnel General

Management). Manufacturing amount for this project and project

information are given in detail in the section of railway system

under transport main service chapter.

Furthermore, 4.509.168 TL was granted to 5 District Municipalities

for financing waste collection services as seen in the table with

details.

Table 31 Organizations Supported by IMM in 2011

Organization Amount of Aid (TL)

Şile 1.769.040

Çatalca 1.010.880

Silivri 505.440

Arnavutköy 758.160

Çekmeköy 465.648

Affiliates (Gen. Dir. of IETT) 672.282.400 TOTAL SUPPORT 676.791.568*

Resource. Department of Financial Services, 2011 *In addition to the existing amount, 1.427.700 TL has not been transferred

yet and is still included in the subvention.

Services for Increasing Collection of Municipal Revenues and for Ensuring Satisfaction of Tax-Payers

Project on Automation of Mobile Notification

Advertisement Inspection

"Project on Automation of Mobile Notification Advertisement

Inspection" with the objective of conducting inspections

Notification-Advertisement tax revenues in a more efficient and

effective way was started to be implemented in 2010. "Mobile

Inspection Voucher Ratio" among total numbers of recorded

inspection vouchers was aimed to be 30% in 2010 and 70% at the

end of 2011 under Performance Program. Mobile Inspection

Voucher Ratio has been 73% as of year-end of 2011.

39

Table 32

ASSETS

1 CURRENT ASSETS

10 LIQUID ASSETS

12 OPERATIONAL RECEIVABLES

14 OTHER RECEIVABLES

15 STOCKS

16 PREPAYMENTS

19 OTHER CURRENT ASSETS

2 TANGIBLE ASSETS

22 OPERATIONAL RECEIVABLES

23 CORPORATE RECEIVABLES

24 FINANCIAL TANGIBLE ASSETS

ISTANBUL METROPOLITAN MUNICIPALITY FINANCIAL STATEMENT FOR 2011

(31/12/2011)

LIABILITIES

5.113.232.953,38 3 SHORT TERM FOREIGN RESOURCES 2.272.158,484,86

727.675.688,67 30 SHORT TERM INTERNAL FINANCING LIABILITIES 601.802.752,99

734.013.284,94 31 SHORT TERM EXTERNAL FINANCING LIABILITIES 375.678.771,80

370.837.137,81 32 OPERATIONAL LIABILITIES 925.728.028,53

102.007.069,18 33 DEPOSITORY FOREIGN RESOURCES 257.061.661,60

19.704.102,55 36 PAYABLE TAXES AND OTHER LIABILITIES 79.004.805,93

3.158.995.670,23 38 REVENUES AND OTHER EXPENDITURE ACCRUALS FOR NEXT MONTHS 32.882.464,01

40.911.766.583,41 4 LONG TERM FOREIGN RESOURCES 4.818.156.106,01

58.435.063,54 40 LONG TERM INTERNAL FINANCING LIABILITIES 1.076.315.181,75

1.934.713.658,68 41 LONG TERM EXTERNAL FINANCING LIABILITIES 3.728.822.865,15

3.240.078.625,00 43 OTHER LIABILITIES 11.584.498,10 48 REVENUES AND OTHER EXPENDITURE ACCRUALS FOR NEXT MONTHS

25 REAL ASSETS 26 INTANGIBLE ASSETS

TOTAL ASSETS

FOOTNOTE: MEMORANDUM ACCOUNTS

900 ACCOUNT OF BUDGET APPROPRIATIONS TO BE SENT 901

ACCOUNT OF BUDGET APPROPRIATIONS

905 ACCOUNT OF EXPENDITURES WITH APPROPRIATIONS 910

ACCOUNT OF LETTERS OF GUARANTEE

912 ACCOUNT OF PERSONAL STOCKS AND SHARES

920 ACCOUNT OF EXPENDITURE COMMITMENTS

PROPERTY MANAGEMENT

Real Estate Management

Exploitation of R e al Estate

For appraisemen t of real estate belonging

35.678.539.220,06 16.13

46.024.999.536,79

137.907.856,82

-7.250.000.000,00

7.112.092.143,18

1.236.356.438,37

25.000,00

2.464.970.657,40

to our Municipality,

1.433.561,01

5 EQUITIES 38.934.684.945,92

50 NET VALUE 29.568.880.620,47

52 REVALUATION SURPLUS 23.921.966,17

57 POSITIVE OPERATIONAL RESULTS FOR PREVIOUS YEARS 6.704.341.718,06

59 PERIOD OPERATIONAL RESULTS 2.637.540.641,22

TOTAL LIABILITIES 46.024.999.536,79


Sales and Renting Procedures

Property, management and possession types belonging to

Istanbul Metropolitan Muncipality can be listed as lands, premises,

stores, billboards, newspaper sales buffets, ATM groups, car parks,

seaports, sea vehicles, coast fill areas, fibre-optic cabling and data criteria for satisfying public requirements and providing financial resources for municipal budget are prioritized. Updates are made through monitoring all real estate continuously, and reports and projects necessary for utilization of such real estates in the most efficient way.

Active inspection activities are carried out in order to prevent

municipal real estate from being occupied and used illegally and

an adequate price is collected from occupier for the period until

the occupation is terminated in case of determination of such

occupation.

15 services such as "The Most Efficient and Effective Utilization

Analysis", "Appraisemen t Service", "Work of Preparing Geological-

Geotechnical Survey Reports", "Work of Implementing Articles 15

and 16 of Zoning Law for Real Estate", "Service of Drawing Clean

Plan" and "Architectural Concept Projecting Service" were

procured since real estate under the property or authority of

Istanbul Metropolitan Municipality as well as real estate under the

property or authority of other public organizations and institutions

were required for public services in 2011. While a total payment of

260.190,00 TL was made for procurement of 11 services, payments

for 4 of them will be made in 2012 following their final approval

procedures.

lines.

Sales of real estate belonging to our Municipality aims at

preparation of real estate projects, designing plans in line with the

requirements of the region and subsequently shaping and

presenting housing plans according to such projections to the

investors.

A significant part of total budget revenues of our municipality

consists of renting and sales revenues of such real estate. A major

part of such revenues consisted of renting revenues in 2011.

Prices collected against illegal occupation can be listed among

other real estate revenues other than renting and sales revenues.



Table 33 Real Estate Management Income Distribution Statement for 2011

Immovable Number A rea (m2)

Sales 2.903 394.407

Rent 2.060 2.166.519

Adequate pay 3.598 535.159

TOTAL 8.561 3.096.085

Resource. Department of Real Estate, 2011

The revenue share of Real Estate Management within Istanbul

Metropolitan Municipality revenues is shown in the graphic below.

Graphic 13. Own Revenues Report for 2011

Other Own

Revenues 81%

Real Estate Management

Revenues 19% Resource. Department of Real Estate, 2011

Allocation and Renting Procedures

Istanbul Metropolitan Municipality may allocate real estate in its

own property to district municipalities as well as other public

organizations and institutions in line with their requirements.

Allocation of real estate belonging to such organizations and

institutions to our Municipality may also be requested in order to

use for our requirements. Furthermore, our Municipality may rent

such real estate from persons, companies and public organizations

and institutions in line with its requirements and services.

General Directorate of Foundations and Department of National

Estate may be listed as the organizations providing allocations for

our Municipality at most.

Organizations we have allocated real estate at most are Ministries,

District Municipalities and our service departments under IMM.

Number and percentage information for allocations given and

obtained by our Municipality for is shown in the table below.

Table 34 Locations Allocated from and to by their Purposes

Locations Allocated From (Number) Locations Allocated To (Number)

2004 2004 Service Area/Years 2010 2011 TOTAL 2010 2011 TOTAL

Social Service 15 - 15 60 8 68

Cultural Service 24 - 24 11 - 11

Medical Service 1 1 2 4 - 4

Fire Fighting Service 28 - 28 - - -

Sports Area 4 1 5 11 11

Municipal Service Area 12 8 20 31 10 41

Other 1 8 9 26 15 41

GRAND TOTAL 85 18 103 143 33 176


A total of 8.729.595,10 TL was spent by our Municipality for paid

allocation procedures performed as well as 56 locations rented

from organizations, persons and companies in line with the

requirements and services of Istanbul Metropolitan Municipality.

Barter and Transfer Procedures

Barter procedures are conducted under a protocol between

Istanbul Metropolitan Municipality and Ministry of National

Defence. Real estate required by our Municipality is taken into the

inventory of Metropolitan Municipality and put into use according

to its utilization purpose. Extension of time was requested for

protocols on Çekmeköy-Şile highway extension and Taşdelen

Intersection, Ayazağa Katlı Intersection, Taşkızak Shipyard and the

roads around 66th Mechanized Infantry Brigade Command whose

deadline was 2010. Activities are in progress within the scope of

Protocol on Pendik Sahilyolu Linking Intersection and Utilization of

Beykoz Ceneviz Castle which was signed with the Ministry of

National Defence in 2009. Additionally, revising activities for

Former Location of Wholesale Market Protocol are in progress.

While procedures for Metris Crossover Road Protocol have been

finalized, settlement activities are in progress. Barter procedures

with the Ministry of National Defense continue in 2011.

A barter transaction with a price of 11.378.855,00 TL was made

for an area of 3501 m² in Kağıthane and Pendik districts in 2011.

An area of 1059 m² in Güngören district was taken over with a

price of 22.624,00 TL and an area of 86m² Beşiktaş district was

transferred to the University with a price of 137.600,00 TL.

Since works performed on Bağcılar - Başakşehir Subway line were

transferred to Metropolitan Municipality by IETT, IETT real estate in

this direction was taken over by our Municipality. 48 immovable

premises were taken over by our Municipality as a result of barter

procedures with district municipalities, persons and organizations

and transfer procedures for 152 immovable premises were

completed.

41

Purchasing Procedures

6 immovable premises were purchased in Eyüp district in order to

eliminate unfit structures in the region and to ensure regular

urbanization within the scope of urban renovation activities of

Istanbul Metropolitan Municipality in 2011 and a total of

15.502.154,87 TL was paid for such immovable premises.

Expropriation

Expropriation is the procedure of transferring real estate necessary

for rendering public services or undertaking enterprises to which

14.956.636,20 TL out of a total expropriation value of

201.969.376,53 TL was performed via barter method in 2011.

Graphic 15. Rates for Expropriated Areas by Their Project

Objectives in 2011

%3.99

%13.46

%12.18 organizations are obliged as per the relevant laws from private property to public property through paying their prices. Valuation works are performed for the location to be expropriated before %15.78 such a procedure. Firstly, a physical site survey is performed and

then information is obtained from real estate offices for

immovable premises which will be allocated to public services as

required by the plan. Afterwards, surveys for existing structures

on real estate are obtained and market value of the location is

determined through examining immovable premises with sales

transactions in progress in directorate of land registry.

Table 35 Reconciliation Rates in Expropriation

2007 2008 2009

Expropriation Price Paid via Reconciliation Method (TL) (Article 8) 81.976.613 96.716.381 50.973.421

Expropriation Price Paid via Lawsuits (TL) (Article 10) 43.635.134 70.113.869 65.420.115

Expropriation Price via Confiscating Method (TL) 65.711.609 68.447.912 64.517.270

Reconciliation Rate (%) 66 71 63

TOTAL 191.323.356 235.278.162 180.910.806

Totally 810 files were submitted to Expropriation Commission by

%54.58


2010 2011

160.202.413 81.392.428

26.904.720 32.960.515

184.986.631 87.616.433

86 71

372.093.764 201.969.376


districts, valuation works for 478 files which account for about 59%

of total files were completed after discussion on such files.

Graphic 14. Total Expropriation Payments and Total

Expropriation Area

585

242 310 372

204

INFORMATION SYSTEMS MANAGEMENT

Information and Technological Resources

All hardware equipment constituting information and

technological infrastructure of the Municipality is reviewed under

6 main titles including movie camera, video, camera, computer

hardware, earthquake and ground inspection tools,

communication devices, office materials and other technological

devices.

Table 36 Technological Resources

191 235

2007 2008

186 202

2009

201 Type of Hardware

Movie Camera, Video, Camera and Their Equipment

Computer Hardware and Equipment

Earthquake and Ground Inspection Tools

Communication Devices

Total Percentage

2.252 4,97%

11.917 26,28%

98 0,22%

8.172 18,02%

Total Expropriation Payments (Million TL) 2010 Expropriated Area (Thousand m2)

Office Materials 22.234* 49,04% 2011 Other Technological Devices 665 1,47%

TOTAL 45.338 100,00% Resource. Department of Real Estate, 2011

Resource. Department of Financial Services, 2011 *Materials used in Ismek were not taken into

consideration in report for 2010. These figures for this

year include materials used for ISMEK.


General Management 42 Istanbul Metropolitan Municipality departments use computer

programs they require for conducting their activities in a more

efficient, rapid and economical way. A total of 194 programs are

used in the Municipality as a result of working with a number of

shareholders and in various areas. Some of those programs are

the ones used by all departments of Istanbul Metropolitan

Municipality and directly supporting management’s information

system. Some consist of programs used only by relevant

department(s). Programs used throughout the municipality may

be listed as below; MIS (Management Information System), QPR,

DAYSIS, Personnel Leave Monitoring Program, Analytic Budget

Program, Material Request Form Program, Stock Program, Real

Estate Management System (EYS), Investment Tracking System

(YTS), SOA Applications, Performance Monitoring.

Software is used for some special services such as Women Health,

Domiciliary Care, Sanitation Laboratory, Wholesale Market

Automation Project, Social Aid Portal, Appointment Program,

Orphan & Martyr Application.

Operations and Development Activities Operations and Development Activities carried out for

information technologies under the Municipality are reviewed

under the main sections of information systems security, training,

back-up as well as activities for management and communication.

Information Systems Security

Security systems used in the Municipality include firewalls,

Intrusion Prevention System (IDS), virus protection programs

(desktop, gateway, etc.), spyware protection programs (anti

spyware), junk mail (anti-spam) applications. Purchasing

procedures for antivirus licences, information systems intrusion

test and integrated security hardware were conducted for

rendering such services.

Training Activities on Information Systems

System and network support, PC and printer maintenance works

as well as in-house programs for all departments of the

Municipality are developed under Istanbul Metropolitan

Municipality. In this scope, basic computer training activities were

held with the purpose of ensuring that departments utilized and

learned in-house programs as well as office programs for

personnel’s communication correspondence and reporting in the

most efficient way.

Central Back-Up System

Central Back-Up System which performs back-up for main

systems automatically works uninterruptedly. Retrospective data

can be transferred back to the system at various moments thanks

to the back-up program used.

Management and Communication Activities

- Wide Area Network (WAN) and Local Area Network (LAN)

Network system renders uninterrupted service. Software of active

devices was updated and network arrangements were performed

in line with the requirements of systems and departments. 3

Fibre-Optic Line provides communication between Merter and

Saraçhane premises with the speed of Gigabit/s. Furthermore,

AKOM premise is connected to Saraçhane and Merter premises

with fibre-optic lines. All these lines were also backed up over Turk

Telekom ATM circuits. All external departments around Saraçhane

premise are connected to the centre via fibre-optic lines with the

speed of Gigabit/s. Other external departments are connected to

the Central Router Devices existing in Merter and Saraçhane via

Turk Telekom G.SHDSL and DXX circuits with various speed rates.

- Intranet and In-house Portal

Online applications for Istanbul Metropolitan Municipality have

the characteristics of in-house portal. This applications include

daily newspaper articles regarding the Municipality, in-house

program downloading site, personnel information system (salary,

payroll, personnel affairs, leave, promotion, record notes, service

document, declaration of property, personnel check-in & check-

out hours, catering deductions, treatment payments, etc.), in-

house phonebook, material requesting and supplying

transactions, PC-Printer, general system failure requesting and

tracking application and similar applications. Department

managers can monitor their own personnel’s information and

check-in&out hours on the portal. All civil servants can update

specified areas of their personnel information via Civil Servant

Information Form. It is possible to receive detailed reports about

personnel of Istanbul Metropolitan Municipality under the main

section of MIS on the portal.

Fibre-Optic Infrastructure Works

Istanbul Metropolitan Municipality reviews requests from

operators, licenced by Information and Communication

Technologies Authority for rendering infrastructure operator

services, for establishing communication infrastructure and use

the existing infrastructure on task and responsibility areas of IMM.

Criteria of preventing unnecessary and duplicated excavations;

utilizing urban infrastructure efficiently and effectively; preventing

of loss of labour, time and financial resources are considered while

reviewing such requests, and establishment of common

telecommunication infrastructures is ensured through payments

made by operators for landing fees specified in IMM Electronic

Communication Landing Right Price List. Infrastructure usage

model was developed for operators to use established common

telecommunication infrastructures. A common

telecommunication infrastructure of 1.502 km was established

thanks to this regulation initiated in 2007, reaching a total of

241,096 km in 2011 and number of fiber-optic connections for

IMM departments which was 110 previously, increased to 150 with

an additional 40 connections in 2011. By this means, a high

capacity audio, visual and data communication has been ensured

between departments.

Oper

atin

g S

yste

m

Data

base

Managem

ent

Antiv

irus

Sys

tem

G

eogra

phic

al I

nfo

rmatio

n S

yste

m a

nd C

AD

/CA

M

Oth

er (N

ew

ly

Use

d)

File

Flo

w a

nd

Docum

ent/F

ile

Man

age

men

t Sys

tem

43

IP Phone System "IMM IP Phone System" was established and put into effect after

preferring TCP/IP route on which new technologies advances.

System has advantages given below:

• Data lines existing between departments become available for

voice communication, service can be rendered for remote points

thanks to the advantages of extendable hierarchy, reserved

structure, suitability for disaster situations and resource

combination,

• It enables value added services such as integrated messaging,

existing data cabling can be used and there is no need for new

cabling network,

• By this means, communication savings, rapid installation and

cost effectiveness, infrastructure efficiency and user productivity

are achieved.

Radio System Infrastructure Works

Istanbul Metropolitan Municipality Wide Area Coverage Radio

System (GAKTS) was established by ASELSAN. It consists of 8 sites

including Rami as a centre. Infrastructure for the existing radio

system was renovated and its capacity was increased. After this

extension, a modern radio infrastructure consisting of 17 sites

including one centre was established. Radio coverage from Silivri

to Şile was achieved thanks to this project. 9 radio channels

including 8 in UHF, 1 in VHF band are in use. 1-year Radio System

Maintenance and Repair Contract was signed in order to ensure

uninterrupted functioning of the radio system. In this regard,

failures of radio system are responded and relevant maintenance

and repair works are performed. Thanks to this project, some

improvements are achieved including:

-Radio System Towers: Wind area of 25 square meter, wind speed of

160 km

-Radio System Rooms: 1+5 rooms for the use by other public

institutions -Radio System Security Cameras: Safer radio system

-Scada System: Alarm of any type in sites can be monitored from

the centre.

-Radio System Power Installation: Uninterrupted power thanks to

Camera-Video Systems

For audio, video and security systems (CCTV, fire alarm, card pass

etc.) for all departments under our Municipality; works of

installation, preparation of their technical specifications,

procurement, maintenance and quality control for devices are

performed. In this scope, works were performed in 2011 for

purchasing security equipment, high resolution camera, hardware

and display systems, tollgate and card pass system, various audio

and video systems as well as for maintaining and repairing

camera systems in departments.

Operating Systems/Software

Generally, Windows operating systems are used in computers in

service in Metropolitan Municipality. Linux and Unix operating

system as a Database Server as well as Oracle application server

are also used in some departments. E-mail, proxy and internet

service servers as well as user machines and directory service of

servers used in the Municipality are also Windows-based.

Products and license numbers used in Istanbul Metropolitan

Municipality for operating system, antivirus, database

management systems, office packages, geographical information

system, file flow and document / file management systems are

shown in the table below.

Table 37 Operating Systems/Software

Product Number of Licences

Class Product Name 2010 2011

Windows NT, 300 Win 2000 Pro 300 -

Windows 2000 Professional 1000 -

Windows Server (NT- 2000-2003 - .NET) 50 -

UNIX 14 -

Vista 5 -

Anti-Spam 2500 -

Server 1 -

User 3000 -

ORACLE 32 CPU - -

UPS and generators. -IPICS (Radio Integration System): Accessibility for radio system from anywhere.

Office Packages

Power and Energy Systems Protection is ensured for devices and systems which are supplied

by electric power, of vital importance, required to function

uninterruptedly in all departments under Istanbul Metropolitan

Municipality. For such purpose, power resources equipped with

cutting edge technology are supplier if required and kept

functional vial maintenance/control, repair and installation

activities.

DATABASE RAC

APP.SERVER

SQL SERVER

Microsoft Office

ESRI (Arc Info)

ESRI (Arc View)

ESRI (Arc Editor)

ERDAS

EGHAS

MapInfo

Microstation

KartoCAD

AutoDESK (AutoCAD)

AutoCAD LT

NETCAD

Hammingbird

Ultimus

Kaspersky Anti-Virus Suite for WS and FS

TrendMicro InterScan Messaging Security Virtual Appliance

Plaxis

20 CPU 7CPU

-

100 Defined Users

2529

18

140

32

10

2

25

10

10

17

20

278

300 Defined Users

5000 Active Users

1

-

-

-

-

-

-

-

-

-

-

-

-

-

100 Licen ce U p d ate

-

-

6334 user

3000 user

-

Resource. Department of Information Technologies, 2011



GSM Base Station Practices

Control, tracking and charging works for all base stations are

centralized. Standardization was ensured for city aesthetic and

urban design, waste of resources was prevented through

common facility sharing and construction of "indoor". Base

stations around Istanbul are monitored via ARG GİS program.

Affirmative answers were given for applications of 51 mobile

GSM base stations. While applications for 362 fixed GSM base

stations were taken, 105 of them was responded affirmatively

and 39 still expects an answer. On site control was performed for

409 base stations which were approved in 2011 and before.

Project for Establishing Data Warehouse

Istanbul Metropolitan Municipality projects for establishing data

warehouse systems where data composed in all operational

systems and external resources of its departments is collected in

a single structure, all authorized persons are able to have access

to information in a rapid and easy way. A data warehouse

covering sub-processes of transferring data into a common data

repository, performing and presenting works for transforming

data into available information to users in the procedure of

transforming data into meaningful information was established

and it still operates under stable working conditions. This project

ensured that entire data is collected in a single database; the

procedure of reporting becomes faster; reporting load is taken

over from operational systems; supporting reports for managers’

decisions are easily taken; dynamic reporting is possible after

entering criteria via report wizard.

GIS Application

GIS application is an application with completely web-based

functioning ability and developed under our municipality as an

open source code application. It was prepared with the objective

of sharing data by the municipality departments between each

other and with other public institutions, producing data and

performing location-based analyses. This application which can

communicate with web services and functions very rapidly allows

end-users to have access to air photos, housing plans, existing

maps, property information, numbering information and 3D data.

The application ensures data access and production for the user

with a special authorization. It is also possible to make simple

plotting works easily via this application. The application used

intensively is being developed in web2 platform in line with the

requirements of the departments. Any kind of works for data

production, data sharing, thematic map production, production of

reports coloured specifically by data types can be performed

online via this application which can function in integration with other organizations and institutions other than IMM departments. 1. 2011, thanks to GIS application:

1. Inquiries for transport projects can be made together with

project information through displaying project drawings on the

map and files existing in the document management system can

be also displayed.

GIS Application

2. Location information and activity conditions belonging to

excavation areas can be queried questioned on the map

3. Expropriated parcels can be queried together with archiving data on

the map

4. Information on problematic streets for fire fighting vehicles can be

queried together with their images on the map

5. Graveyard places can be questioned through looking for names.

Bathymetry Application

Depth maps on sea borders under the responsibility of IMM can be

produced and thickness shift for fills experienced especially on

stream mouths as well as depth maps for the purpose of

exploration for the projects to be carried out on the sea can be

prepared in a short time thanks to Bathymetry application. Open

source code software developed by the personnel of the

Municipality is used in this application. Within the scope of

Bathymetry applications; depth measurement works were made on

the coast between Golden Horn, Topkapı Palace and

Büyükçekmece on the Bosphorus. This application is used for

satisfying requests of the relevant departments for production of

depth maps and determination of depth alterations. In 2011:

1. A bathymetric map for an average 100 meter long band starting from

Bakırköy coast, IDO location to Büyükçekmece lake (excluding Ambarlı

harbour) within the scope of "Preliminary Project on Coast Road -

Junction between Bakırköy and Büyükçekmece" ,

2. A bathymetric map of bays of Büyükdere, Arnavutköy, Bebek,

Çengelköy, Paşabahçe, Haydarpaşa for Marina construction projects,

3. A bathymetric map for bays of Haydarpaşa, Haliç, Harem, Baltalimanı,

İstinye, Tarabya, Paşabahçe, Arnavutköy, Bebek, Çengelköy and the

front part of Haliç Dockyard

4. A bathymetric map for the vicinity of Kabataş Pier was produced.

45

Mobile Applications Iphone and Ipad applications were initiated in 2011. In this scope,

claims and facts as well as Mayor’s Agenda was presented.

-Claims and Facts Claims and Facts application was published for the purpose of

declaring facts about groundless claims brought into the agenda in previous years regarding the activities of Istanbul Metropolitan

Municipality.

This application includes declarations concerning groundless

allegations brought forward about the municipality’s housing and

urbanization, infrastructure works, transport, auctions, social life,

employment, finance and Mayor of IMM. Such topics are selected

from certain headlines brought up for more than one time in the

media.

- Mayor’s Agenda, Istanbul Notes - Information Cards

This publication ensures access to the content of IMM Information

Cards and IMM Press Consultancy Information Cards and it is

possible to obtain any kind of information on budget, projects,

environment, etc. with details. Additionally, it is possible to access

easily to monthly updated data and previous months’ data.

Claims and Facts Application

Claims and Facts Application

Public Transport Network Analysis

Some arrangements were performed in order to give the

information on directions of destinations for citizens using public

transport vehicles. For this purpose, all IETT bus lines and stops,

shared taxi routes, marine transport lines, Metrobus line were

organized in computer medium and integrated with each other.

While Public Transport Network Analysis application was

completed basically, it is still under test phase; improvements are

being made in line with the requests. In 2011

1. Metro, Metrobus, Train, Tramway, Funicular, Sea Buses, City Lines,

Tunnel, Bus, Minibus and Shared Taxi Lines were recorded in the

system in accordance with public transport navigation and EU Data

standards.

2. The system where users could get information on which transport

means they would use to go from one location to another within the

shortest time, at which locations they should change busses/trains,

how much they would pay, etc. was completed and became ready to

use.

3. Web-based application was developed for utilization of the system.

Tests on the application are in progress.



City Guide Website

Interface of City Guide Website prepared by IMM and having been

used since 2006 was changed and data and background used in this

application were updated. Furthermore; additional works were

performed for user ergonomics, data safety, and classification of data

by search type. The application was completely developed as an

open source by IMM personnel. In 2011;

• Design of the city guide website was changed.

• Language option for English was added.

• Print option for prints in A3, A4 and screen dimensions was

added. • Guide website Layer was added.

• The section of the nearest facility (pharmacy, Hospital etc.) was

added.

• Type definitions were made in general search section.

• Information can be obtained from layers via info.

• Extensions for current events were added

• Cartographic visuals of maps in all scales were changed

• New air photos were started to be used in the application.

CORPORATE SUPPORT SERVICES

Dining Hall Services Catering services were rendered for a total of 2.599.723 people in

14 dining halls active in departments under Istanbul Metropolitan

Municipality for the purpose of satisfying catering requirements of

Municipality personnel in 2011.

Transport Services A total of 8.344 personnel benefit from shuttle service provided for

easy access of personnel working in Istanbul Metropolitan

Municipality. The number of shuttles rendering transport services

for such personnel is 478. 297 service lines were determined in

order to ensure that personnel arrive at the nearest desired

location.

Service Vehicles GPRS system (Vehicle Tracking System) was created for using

vehicles in maximum efficiency. All movements of vehicles can be

tracked instantly and kept under control via the system enabling

control facility on the internet.

Fuel Services Fuel requirements for all vehicles (official and rented) rendering

services for Istanbul Metropolitan Municipality are satisfied. Fuel

consumption is monitored via the program prepared for saving

fuel. The program ensures necessary supervision through

transferring data flow of fuel-supplying company into the system.

Propane gas consumed within the year and used for heating

requirements is also supplied within the scope of fuel services.

Cleaning Services (Indoor Cleaning)

Periodic general cleaning and arrangement for service premises

are daily performed. Daily cleaning service ensures a more

hygienic and healthy working environment for employees.

Security Services

Security of Istanbul Metropolitan Municipality premises is

provided via private security service and security camera system

purchased within the scope of Law No 2495 which was put into

effect in 2007 for ensuring security and protection of institutions

and organizations.

Logistics Support Centre

The centre located in Halkal on an area of 38.000 m² and

consisting of 8 premises including 6 warehouse buildings, 1

vehicle stage building and 1 administrative building certified

quality of its services through receiving TSE-ISO-EN 9000 and TSE-

ISO-EN 22000 certificates in 2009. It maintains its services without

making any concessions on quality through renewing these

certificates in 2011.

The centre also has a heliport for rapid responses to emergency

situations.

The purpose of Logistics Support Centre is to provide logistic

support for emergency situations, to satisfy all requirements of

our social facilities and meet basic needs of affiliates of Istanbul

Metropolitan Municipality.

All expenses for mobile buffet, soup kitchen vehicles, mobile

bakery, mobile kitchens, food distribution vehicles ….etc. belong to

the activities performed by Logistic Support Centre.

Logistic Support Centre

47

GOODS MANAGEMENT

Liquidation 803 vehicles were liquidated between 2004 and 2011 and a

revenue of 1.674.845,00 TL was obtained from sales of these

vehicles. In the same period, junk materials of 14.973 tons were

liquidated and an income of 2.552.649,11 TL was acquired from this

liquidation procedure.

Goods Procedures Consumption material in a total of 25.831.302 TL’ and inventory

stocks of 25.972.034 TL were purchased and transferred to central

warehouse between 2007 and 2011.

Table 38 Purchased Consumption and Inventory Material

2007 2008 2009 2010 2011 TOPLAM Consumption (TL) 4.678.838 5.630.742 4.415.193 6.290.451 4.816.078 25.831.302

Inventory (TL) 3.380.123 12.205.477 2.155.444 3.648.303 4.582.687 25.972.034 Resource. Department of Purchasing, 2011

Auction Procedures

Table 39 Distribution of Auctions Performed in 2011 by Their Types

2008 2009 2010 2011 Number Number Number

16.

Numberof

Auction Type Tender

Service Procurement 324

Goods Procurement 290

Manufacturing 100

Counselling -

TOTAL 714

Percent of

Tender

45,38 233

40,62 136

14 16

- 1

100 386

Percent Percent of of Percent

Tender Tender

60,36 232 40,63 234 39,93

35,23 227 39,75 212 36,18

4,15 95 16,64 104 17,75

0,26 17 2,98 36 6,15

100 571 100 586 100 Resource: Department of Editorship and Conclusions, 2011

Table 40 Distribution of Auctions Performed in 2011 by Their Procedures

2008 2009 2010 2011 Number Number Number Number

of Percent of Percent of Percent of Percent

Auction Procedure

Open Auction Procedure

Predetermined Bidders Procedure

Negotiated Auction Procedure

Implementations of Credit Contract No 4866-

TU signed between International Bank for

Reconstruction and Development and IMM

TOTAL

Auction Auction Auction Auction

341 47,76 192 49,74 289 50,61 280 47,78

2 0,28 1 0,26 18 3,15 49 8,36

371 51,96 193 50 253 44,31 254 43,34

- - - - 11 1,93 3 0,52

714 100% 386 100% 571 100 586 100

Resource: Department of Editorship and Conclusions, 2011


47


Cooperation Protocols Between the Companies of IMM and The Province of

Punjab

Vienna Cooperation Protocol

Table 40 Distribution of Auctions Performed in 2011 by Their Procedures

2008 2009 2010 2011 Number Number Number Number of Percent of Percent of Percent of Percent Auction Procedure Auctions Auction Auctions

Open Auction Procedure 341 47,76 192 49,74 289 50,61 280 47,78

Predetermined Bidders Procedure 2 0,28 1 0,26 18 3,15 49 8,36

Negotiated Auction Procedure 371 51,96 193 50 253 44,31 254 43,34

Implementations of Credit Contract No 4866-TU signed between International Bank for - - - - 11 1,93 3 0,52

Reconstruction and Development and IMM

TOTAL 714 100% 386 100% 571 100 586 100

Resource: Department of Editorship and Conclusions, 2011

CORPORATE RELATIONS

StrategicObjective 16.shareholders

Reinforcing cooperation with

Contacts with cities abroad are made in order to enhance life quality of Istanbul, to present rendered services in more efficient and quality way and to change, improve perception towards Istanbul. Sister City, Cooperation and Goodwill Protocols are

signed for the purposes of institutionalising and maintaining contacts made with cities.

Table 41 Protocols Signed with Cities in 2011

City Country Signed Agreement/Protocol

Vienna Austria Cooperation Protocol

Cairo Egypt Renewal of Sister City Protocol

Lahore Pakistan Cooperation Protocol (signed by IMM Associate.)

Province of Punjab Pakistan Memorandum of Understanding



Goodwill Protocol for Vocational and Technical Training was Table 42 Sister Cities of Istanbulsigned between Istanbul Metropolitan Municipality and Pakistani City CountryPencap Lahor-TEVTA. 10 teachers from Pakistan, Karachi received Rio de Janeiro Brasiltrainings for 15 days in ISMEK on branches such as Nursery Maid, Shimonoseki JapanNursing, Wood Engraving Machinery Embroidery etc. Lahore Pakistan

Jahor Bahru Malaysia

Memorandum of Cooperation between Istanbul Metropolitan Jeddah Saudi Arabia

Municipality Art and Vocational Training Courses (ISMEK), the Houston USA

Republic of Indonesia, Ministry of National Education and The Cairo Egypt

Statistical, Economic and Social Research and Training Centre for Shanghai People Republic of China

Islamic Countries (SESRIC) was signed with the participation of St. Petersburg Russian Federation

the President of the Republic of Turkey and Head of Economic Rabat Morocco

and Commercial Cooperation Committee of Organization of Merv

Barcelona Turkmenistan

Spain Islamic Cooperation on April 5, 2011 in Jakarta, capital of Dubai United Arab Emirates Indonesia. Cologne GermanySarajevo Bosnia and Herzegovina Odessa Ukraine Amman JordanOsh KyrgyzstanDurres Albania

Almaty Kazakhstan Berlin Germany Jakarta Indonesia Plovdiv Bulgaria Constanta Romania Khartoum Sudan Busan South Korea Kazan Tatarstan/Russian Federation

Memorandum of Cooperation Skopje Macedonia Between ISMEK - SESRIC Rotterdam Netherland Damascus Syria Venice Italia Bangkok Singapore Mexico City Mexico Tabriz Iran Tunis Tunis

Relations with Sister Cities Beirut Lebanon

Close relations established with sister cities contributes to Resource. Department of Human Resources and Education, 2011

protection and development of historical connections, mutual Relations with Local Administrations introduction of cultures, sharing model urban practices, cooperation on social, technical and economic areas and make

50 local administrations, 40 central administrations, 23 NGOs, 8 people closer with each other. The number of sister cities of universities and 10 Embassies were received and visited in 2011. Istanbul Metropolitan Municipality which is 36 in 2010 is the Networking activities were conducted in order to attract investors same in 2011. IMM prioritize thematic networks and technical in Istanbul, to create common business opportunities, contributing cooperation projects instead of new sister city protocols in 2011. to foreign expansion of Istanbul’s business world, to establish connection between foreign companies and the companies in

The number of cities with which cooperation protocols were Istanbul and ensure their growth with the method of twinning.

signed is 25 with the addition of the city of Vienna. Goodwill Protocols were signed with 9 cities as of 2011. While IMM is establishing relations with local administrations; a

total of 5948-page information documents including information documents and presentations for outgoing delegations, information documents for incoming delegations, Istanbul and IMM Presentations, Information Documents for Activities, Information Notes, Model Practice Information Around the World, Reports after Activities were prepared and submitted to the relevant authorities as of 2011. 5588 pages of translation, 5117 pages of international correspondence, 443 hours of interpretation service was rendered as of 2011. 616 hours of accompanying service for 79 delegations was rendered as of 2011.

49


International Organizations

By means of international organizations organized and supported by Istanbul Metropolitan Municipality in Istanbul; IMM enhances the prestige and recognition of Istanbul, emphasises its significance as a world city, underlines its leading role, undertakes introducing its unique historical and natural beauties actively, creates cooperation and investment opportunities at the level of local administration and shares model practices and methodology with foreign cities and organizations. In this scope; organizations including

• Asian Mayor Forum,• Breakfast with Consul Generals on December 15, 2011,• Conference on Least Developed Countries (May 09-10, 2011),• The World Union of Wholesale Markets (May, 11-13 2011),• International Conference of Euro-Asia World Heritage Cities,• Xarxa Network of European Cities were held.

II. Asian Mayor Forum

2nd Asian Mayor Forum where effects of global financial crisis on Asian cities were discussed was hosted by Mayor of IMM in Istanbul. In addition to the Governor of Istanbul, Mayor of Tehran and Secretary General of Asian Mayor Forum (AMF) as well as 112 national and international cities and 300 participants from the Municipality attended to this forum organized in Pendik, The Green Park Hotel.

Asian Mayor Forum

Relations with International Organizations

Sharing technical knowledge paves the way for leadership for international investments of municipal companies, making Istanbul heard in international areas and lobbying activities. As a result of these activities; model projects implemented by IMM are evaluated and applications are made for awards and competitions. The increase in the number of awards having been won by IMM in recent years is a result of such activities and endeavours. The number of international memberships of IMM is 14 as of 2011.

Table 43 International Organizations of Which IMM is a member

Abbreviation Date of Membership Membership Status

OICC

UCLG

METROPOLIS

ECAD

LHC

EUROCITIES

OWHC

EMI

WUWM

ISPRS

WHO Healthy Cities Network

WCTRS

AMF

ASH

Name of Organization

Organization of Islamic Capitals and Cities

United Cities and Local Governments

World Association of the Major Metropolises

European Cities Against Drugs

League of Historical Cities

Association of European Cities

Organization of World Heritage Cities

Earthquakes and Megacities Initiative

World Union of Wholesale Markets

International Society for Photogrammetry and Remote Sensing

World Health Organization Healthy Cities Network

World Conference on Transport Research Society

Asian Mayor Forum

European Social Service Network

Member of the Board

President

Member of the Board

Member

Member

Project Partner

Member

Member

Member

Member

President

1984 11 September1987

18 April 1995

11 September1997

2002

8 September 2004

8 November 2005

18 January 2006

2 September 2007

10 October 2007

15 June 2009

7 December 2010

2 April 2011

24 June 2011 MemberResource. Department of Human Resources and Education, 2011

RELATIONS WITH EUROPEAN UNION

Activities of Training, Awareness Raising and Cooperation for EU Training activities organized by Istanbul Metropolitan Municipality and relevant organizations and institutions aim at introducing EU processes and bodies; improving skills of writing, managing and implementing grant projects at national and international levels and increasing corporate capacity regarding adaptation of local administrations to EU acquis. In line with this purpose, training activities intended for EU Local Team which was established together with the authorities of our country in terms of EU were organized. Furthermore, seminars, workshops and conferences were held on the subjects of acquis concerning local administrations in EU process and EU financial supports together with the relevant organizations for the purpose of supporting district municipalities of Istanbul in the preparation for EU process.

Associated Member

Member


EU Project Activities

Project of EU Awareness being Shaped in Istanbul PCM Trainer Training Project of EU Awareness being Shaped in Istanbul PCM TrainingProject of EU Awareness being Shaped in Istanbul PCM Training7th Framework Program Financial Issues Workshop TOTAL

Governorship of IstanbulGov. Istanbul/EU Relations Dir. Gov. Istanbul/EU Relations Dir.TÜBİTAK / EU Relations Dir.

September 2011

October 2011

December 2011

December 2011

3

5

5

55

68

30

55

55

55

195

6x8=48

2x7=14

1x7=7

1x7=7

76

27

50

50

-

127

1440

770

385

49

2644

144

70

35

7

256

0

0

0

0

0

Date of

Realization IMM Other Total

Number of Participants

Training given byName of Training IMM

Cost

*(TL)Total

Training Duration

(DayxHour)

Total Hour of Training

(ManxHour)

Table 45 Training and Awareness Raising Activities Conducted within the scope of European Union Activities in 2011

Resource. Department of Human Resources and Education, 2011*Trainings were conducted free of charge within the scope of cooperation with ABGS and other organizations/institutions.


9 of EU grant projects in which IMM was included as a partner or a shareholder during the period of 2010–2011 were completed. Total budget of these projects is 15.043.745 Euro. While the Municipal budget in the completed projects is 3.772.730 Euro, 3.392.153 Euro of this amount was provided from EU grants. Total budget for 11 multi-partnered EU grant projects which IMM is included in as a partner/shareholder and still continues implementing is 34.607.330 Euro. 1.146.712 Euro out of this budget has been allocated to the municipality.


*Trainings conducted within the scope of İGEP Project supported by EU were planned by IMM and their costs were covered by EU funds.**Trainings were conducted free of charge within the scope of cooperation with ABGS and other organizations/institutions.

Training and Awareness Raising Activities Conducted for EU

Year

Number of Trainings

IMMOther

Total

Total

IMM Personnel

Cost (TL)

9

615

3.880

4.495

20.550

6.690

28.600

11

319

117

436

4.484

3.602

0*

17

707

115

822

5.739

5.184

0**

12

1.021

1.070

2.091

15.240

9.880

24.944

4

68

127

195

2644

256

0**

59

3.430

5.521

8.951

80.153

51.188

154.894

2007 2008 2009 TOPLAM20112010

Tota

l Hou

rsof

Tra

inin

g(m

an x

hou

r)

Num

ber o

f Par

ticip

annt

s(P

erso

n)

Table 44


51


05.2011

Name of Project PartnersIstanbul Metropolitan Municipality

Project TargetIntegration of disabled citizens with the society 37.200 12.400 49.600 37.200 49.600

09.2011

09.2011

12.2011

12.2011

CONDUITS – Project for Ensuring Coordination through Establishing Networks for Smart Urban Transportation Systems

MOVILISE- Mobile and Vocationally Improved Sportsmen via Innovative English Courses and Tools

RING – Support Transfers for Care-Takers

Project named “Educations Starts in Nursery School

LLP

LLP

Strengthening Pre-school

Education Grant

Scheme

Leader: Istanbul

Metropolitan Municipality

3 Partners

Leader: Torino Municipality

(Italy)

7 Partners

Leader: Istanbul Metropolitan Municipality 6 Partners

Developing modules to increase mobility sportsmen and meet their occupational language needs

Training for caretakers of patients with dementia

Raising awareness of families of the importance of pre-school education

46.511 15.503 62.014 120.668 160.891

14.600 5.400 20.000 248.000 340.000

27.373 3.041 30.414 61.302 68.114

Project Type

Action 5.1 Youth Program

FP7 Transport Leader: ISIS - Institute

of System Integration

Studies (Italy)

9 Partners

Ensuring Coordination through Establishing Networks for Smart Urban Transportation Systems

43.326 - 43.326 947.915 947.915

EU Grant

(Euro)IMM Contribution

(Euro)Total

(Euro)

EU ContributionTo the Project

(Euro)*

IMM Budget for the Project* Total ProjectBudget

(Euro)Date

Table 46 EU Grant and Fund Projects Completed in 2011

12.2011 Instrument for Pre-accession

Assistance (IPA)

Leader:Governorship of Istanbul

5 Partners

Increasing both personnel and organizational capacity of public organizations and institutions as well as NGO’s active in Istanbul and raising awareness of people living in Istanbul of European Union

- - - 45.454 46.363

Resource. Department of Human Resources and Education, 2011*Budget figures have been revised on the basis of final budget realization outcomes approved by EU Commission.

TOTAL 169.010 36.344 205.354 1.460.539 1.612.883

JADE - Project for Joining Innovative Approaches for the Integration and Development of Transnational Knowledge Clusters Policies Related to Independent Living of Elderly

Project for Increasing Energy Efficiency of Chisinau and Sevastopol Municipalities Based on Existing Positive Experience

Outsmart Project

Instant Mobility Project

CIUDAD

Program

FP7 Info

Zones

CIUDAD

Program

FP7

Information and Communication

Technologies

ICT- PPP

FP7

Information and CommunicationTechnologies

Leader: Gaziantep Metropolitan Municipality 12 Partners

Leader: SWIM-Sviluppo Marche SpA Socıeta Unipersonale (Italy Cluster) 33 partners

Leader: Chisinau

Metropolitan - Moldova 4 Partners 1 Contributor

Leader: ORANGE –Spain 6 Partners7 End-User Cities

Leader: Thales – France

21 Partners

9 Contributors

Project Target Promoting sustainable and

environment-friendly urban

mobility policies

Developing technology and software in the fields of care of highly dependent patients and elderly

Promoting energy efficient technologies

Making public services smarter and more efficient

Shaping mobility wave of the future,Providing a vision suitable for

people and urban mobility management in 2020 vision.

- - - 650.000 812.500

50.760 6.168 56.928 2.819.904 3.202.785

- - - 538.372 672.956

- - - 4.996.647 7.603.473

17.990 17.990 35.980 4.994.969 8.015.659

PartnersEU Grant


(Euro) Total

(Euro)


(Euro)*


(Euro)Project Type

Table 47 EU Grant and Fund Projects In Progress

Project on Democracy for Anyone

Project of EU Awareness being Shaped in Istanbul PCM Training

Name of Project

SUMPA MED - Sustainable Urban Mobility Planning Adapted to Mediterranean


CitySDK Project –Smart City Service Development Kit and its Application Pilots

Smart Spaces Project – Ensuring Energy Conservation through Using Information and Communication Technologies (ICT) in European Public Buildings

Accessible Tuzla Project

Monitoring and Control System for Drinking Water Loss and Leakages

Project for Developing Recyclable Solid Waste Collecting Automation (Smart Container)

Project for Using Waste Heat and Compost of Landfill Gas Energy Production Facility in Greenhouses

ICT PSP 1.5 Innovation for internet access services in smart cities

ICT PSP 1.2 Information and Communication Technologies for Energy Efficiency in Public Buildings

İSTKA 2010 – Social Inclusion and Integration Small Scaled Financial Support Program

İSTKA 2011 –

Direct Operational

Support

İSTKA 2011 – Environment and Energy Friendly Istanbul Financial Support Program for Enterprises

İSTKA 2011 – Environment and Energy Friendly Istanbul Financial Support Program for Enterprises

Leader: Forum Virgin -

Finland

22 partners

Leader: empirica – Germany27 partners

Leader:

District Governorship of Tuzla

1 Contributor

1 Partner

1 Partner

1 Partner

Project Target

Creating smart urban service

pilots around Europe

• Ensuring energy conservation and energy saving in public buildings• Conducting pilot practices for reducing energy consumption and loss of energy in European public buildings

Arranging infrastructure activities for hindrances in public areas restraining access to public services and leading to social exclusion for the disabled, and improving existing infrastructure

Minimizing drinking water loss/leaking ratio

Raising people’s awareness of collecting recyclable wastes, promoting individuals to prevent environmental pollution and ensuring to recycle and reuse collected solid wastes

• Ensuring energy efficiency by means of using waste heat Landfill Gas Energy Production Facility for heating greenhouses,• Reducing damages of heat for environment through preventing waste heat emission to atmosphere, • Establishing a sample greenhouse which will be the first to utilize recycling possibilities and first in size within the borders of Istanbul

65.800 65.800 131.600 3.243.893 6.487.785

194.140 194.140 388.280 3.488.594 6.977.197

- - - 454.545 563.636

29.297 9.766 39.063 29.297 39.063

116.006 116.006 232.012 116.006 232.013

131.424,50 131.424,50 262.849 131.424,50 262.849

605.417,5 541.294,5 1.146.712 21.463.652 34.607.330TOTAL

PartnersEU Grant


(Euro) Total

(Euro)


(Euro)*


(Euro)Project Type Name of Project

Table 47 (CONT)

Resource. Department of Human Resources and Education, 2011* Budget figures have been revised on the basis of final budget realization

outcomes approved by EU Commission.


53


Collaboration with Universities

Project on Supporting Academic Researches known as “My Project: Istanbul” was initiated within the framework of protocols signed between the universities in Istanbul and IMM in 2006 for the purpose of producing solutions for problems experienced in the areas of responsibility and authority of IMM and contributing to enhancing life quality of Istanbul. The number of universities participated in this project which is a first in our country in its field through signing a protocol with IMM increased to 23 in 2011.

782 project applications including 480 research, 165 master degree and 137 doctoral projects were made in 7 application periods within the scope of My Project: Istanbul.

9 of 89 projects made in 2011 were deemed worthy of support. The number of project supported from 2006 to the end of 2011 is therefore 185. 130 of supported projects have been finalized as of the end of 2011.

PUBLIC RELATIONS

Istanbul Metropolitan Municipality Web Site

Istanbul Metropolitan Municipality web site (www.ibb.gov.tr) visited monthly by an average of 1 million 500 thousand visitors is the largest public organization portal of Turkey.

Media Monitoring

A qualified and quick team daily scans, analyses and archives all news in the written and visual media regarding the municipal companies, affiliates and general directorates of Istanbul Metropolitan Municipality and communicates such news to relevant departments through publishing on the internet. There is also a Video Recording centre tracking and recording 14 TV channels which was established by IMM for records desired urgently.

Intranet “Press Release” Module presented for common use within the Municipality with a local network connection feature has the capacity of digital news archiving system. TV, Newspaper, journal, radio and internet portal news published in national and local press regarding IMM and IMM companies, district municipalities are daily received from subscripted news agencies and presented in Press Release Module after proofreading and editing by personnel in charge. Additionally, http://intranet2/ibb/Bulten/index.htm can be seen via electronic media and the system was designed to ensure easy access to news through users entering the keywords and making retroactive searches for news.

Table 48

Table 49

Distribution of Projects Supported between 2006 and 2011 by their Sectors and Types

Amount of Financial Support Given on the Basis of Sector and Research Types of Projects Approved within the scope of “My Project: Istanbul”

Infrastructure-Environment and Energy Use

Planning-Zoning

Transport

Public Order-Disaster and Risk Management

Corporate Structure and Technology Management

Culture-Tourism-Introduction

Health-Social Welfare and Social Aid

Total of Supported Researches

GENERAL PERCENT

Infrastructure Environment and Energy Use

Planning-Zoning

Transport

Public Order-Disaster and Risk Management

Corporate Structure and Technology Management

Culture Tourism Introduction

Health Social Welfare and Social Aid

GRAND TOTAL

38

13

20

16

13

14

7

121

65,4

490.500

163.875

300.563

218.544

174.620

168.000

97.750

1.613.852

8

12

5

3

3

1

-

32

17,3

55.125

94.278

33.375

26.875

22.692

4.497

11.238

248.080

28,6

19,4

16,2

11,4

10,8

8,7

4,9

100,0

7

11

5

2

4

1

2

32

17,3

94.125

144.500

59.602

26.875

57.000

8.750

15.000

405.852

53

36

30

21

20

16

9

185

639.750

402.653

393.540

272.294

254.312

181.247

123.988

2.267.784

Research Project

Research ProjectTL

Master'sThesis

Master'sThesis (TL)

Number

Total (TL)

100

Supported Projects Total

Grand Total

Doctoral Thesis

Doctoral Thesis (TL)

Percent


Reinforcing the Communication with our Shareholders

StrategicObjective 14.

Table 50 News Archival Data

Newspaper

TV

Radio

Portal

40.363

11.059

1.218

21.441

74.298

14.895

1.073

30.421

57.624

14.863

3.096

32.432

61.076

12.825

782

40.346

2008Type of News 2010 2011

News Number

2009

Resource. Department of Press and Public Relations, 2011

Table 51 Printed National and Foreign Press

Newspaper

Weekly Magazine

Monthly Magazine

Today in Press

91.900

1.406

277

39.429

99.423

525

226

56.960

92.468

636

294

44.017

121.661

835

298

58.505

2008Definitions 2010 2011

Number

2009


Collaboration with Universities


53


PUBLIC RELATIONS

Strategic Objective 14. Reinforcing the Communication with our Shareholders

Istanbul Metropolitan Municipality Web Site

Istanbul Metropolitan Municipality web site (www.ibb.gov.tr) visited monthly by an average of 1 million 500 thousand visitors is the largest public organization portal of Turkey.

Media Monitoring

A qualified and quick team daily scans, analyses and archives all news in the written and visual media regarding the municipal companies, affiliates and general directorates of Istanbul Metropolitan Municipality and communicates such news to relevant departments through publishing on the internet. There is also a Video Recording centre tracking and recording 14 TV channels which was established by IMM for records desired urgently.

Intranet “Press Release” Module presented for common use within the Municipality with a local network connection feature has the

capacity of digital news archiving system. TV, Newspaper, journal, radio and internet portal news published in national and local press regarding IMM and IMM companies, district municipalities are daily received from subscripted news agencies and presented in Press Release Module after proofreading and editing by personnel in charge. Additionally, http://intranet2/ibb/Bulten/ index.htm can be seen via electronic media and the system was designed to ensure easy access to news through users entering the keywords and making retroactive searches for news.

Table 50 News Archival Data

News Number

Type of News 2008 2009 2010 2011

Newspaper 40.363 57.624 74.298 61.076

TV 11.059 14.863 14.895 12.825 Radio 1.218 3.096 1.073 782 Portal 21.441 32.432 30.421 40.346


Table 51 Printed National and Foreign Press

Number Definitions 2008 2009 2010 2011

Newspaper 91.900 92.468 99.423 121.661

Weekly Magazine 1.406 636 525 835 Monthly Magazine 277 294 226 298 Today in Press 39.429 44.017 56.960 58.505



Table 53 Print Works

Book and Booklet

Brochure

Banner

Legal Instrument*Legal Instrument Binding and Stub

36.820

98.000

9.150

43.502

1.389.123

104.184

225.800

31.395

1.871.545

231.330

99.410

312.500

15.050

991.473

71.254

67.082

161.835

11.500

458.602

36.709

2008Definitions 2010 2011

Number

2009

Table 52 Photo Archive Data

Definitions Photo Card PrintCDDVDDigital ShootingNegative Film Research and Scan

3.757

814

108

1

-

1.505

196

28

35.799

24.648

2.878

326

130

35.088

16.357

1.195

203

45

39.701

104.088

2008 2010 2011

Number

2009


Resource. Department of Press and Public Relations, 2011*Note: Since some legal documents are written in computers, there is a decrease in printing legal instruments.

Photo Archive

Photo printing and photo shooting requests for Mayor’s schedule and from all departments under the Municipality are satisfied and photos taken are archived regularly. Since digital system has been preferred for shooting photos since 2006, activities for transferring archived photos taken with old techniques into digital media are still in progress.

Print works

Print works for documents such as receipts, legal instruments, account books, brochures, banners, invitations, booklets including works of typesetting, offset, printing and binding etc. are performed for all departments under IMM.

IMM WEB TV

Right to demand information for townsmen is ensured by Article 13 of Municipal Law No 5393 “Everyone is a townsman of the town in which he lives. Townsmen shall be entitled to take part in municipal decision making and services, receive information on municipal activities and benefit from the aids distributed by the municipal administration. Aids shall be provided in such a way as not to injure human dignity.” Citizens being informed of the activities and events will have an opinion regarding the administration of municipalities.

Istanbul Metropolitan Municipality as a local administration is a friendly organization for the sake of its activities. It renders services closely to people in daily life. It needs to announce the services it has rendered to citizens in the most efficient way. In today’s world, internet usage has increased significantly. We can see that people can access to the internet via the devices they carry in their pockets as they can at their work and home. Presentation of municipal services via IMM web tv ensures to

PUBLIC RELATIONS

For rendering services for citizens living in Istanbul in a more efficient way of quality, Public Relations Management activities are conducted through extending IMM Working Areas Communication Points and speeding up social media activities.

inform the citizens in an instant and high quality way. Thanks to live broadcasting IMM web tv service;

• Everything that is going on around the city is displayed via thescreens in about 18.000 public transport vehicles and bus stations in Istanbul and this service can be watched by our citizens in HD quality.• Traffic images of Istanbul are broadcasted instantly via IMM webtv. Information on weather forecast and road conditions is transmitted via IMM web tv. An important service is rendered through broadcasting images obtained from traffic cameras in this regard.• Citizens are informed and warned about natural disasters andespecially regarding earthquakes.• Citizens are informed about historical and cultural prosperity ofIstanbul which was the European Capital of Culture in 2010, about restoration works for artefacts, its natural beauties.• Announcements for cultural events, activities of City Theatres andother events are made for citizens via web service.• Goods and service procurement tenders of the Municipality areavailable for access of all citizens via IMM web tv service. Citizens can see whether the resources are used properly and efficiently in this way. IMM web tv contributes to participative and transparent IMM.• Opening ceremonies for any kind of facilities built by theMunicipality as well as events of the Mayor of Istanbul Metropolitan Municipality are broadcasted on IMM web tv. It also ensures to announce the projects to the public and to render participative municipal services through the discussion platform it creates.• Broadcasting via internet ensures that IMM web tv can bewatched all around the world. Thus it contributes to the publicity of Istanbul and its tourism potential.

Since the broadcasting can reach the large masses, it attracts attention of advertisers, and IMM web tv gets a position where it can finance itself with its own advertisement revenues in this regard.

55


Saraçhane Solution Team

White Desk Service is rendered by 4 personnel and branches in Aksaray, 1 in Istanbul Grand Bus Terminal, 1 in Merter, 3 in Kadıköy and 4 in Üsküdar. IMM has become a model in public and private sector with its white desk practices. Application methods for white desk available for Istanbul residents are as below;

White Desk Application Types

Application in Person

Application in central hotline of the Metropolitan Municipality

Hotline 153 Call Centre

Application in White Desk branches

Otogar-Aksaray-Üsküdar-Kadıköy-Merter-Saraçhane

Communication Points

Bakırköy, Kadıköy, Beşiktaş, Şişli, Eminönü,Taksim, Şirinevler, Kartal, Üsküdar, Beylikdüzü

Application via White Desk Service units (White Tour, White Clove, White Condolence, White Bag, Bureau for Headmen)

Application via internet

Web: www.ibb.gov.tr

Mail: [email protected]

Application via fax

Application via mail

1530 SMS Line

Application via Social Media

Twitter : @ibbbeyazmasa

Facebook: Ibb Beyazmasa

White Desk

Solutions are created through evaluating all requests, complaints and satisfaction statements submitted to the Municipality according to 7/24 service principle in Istanbul thanks to White Desk service. New, efficient and solution facilitating communication channels are created and R&D activities are maintained through following developing technologies and information world for ensuring citizens living in Istanbul to reach the Municipality within the shortest way and time. White Desk continues its activities as 3 units including,

• White Desk front office,• 153 Hotline call centre,• White Desk solution team.

Table 54 White Desk Application Locations

Application Method

Verbal Application

Internet E-mail

Hotline 153 Call Centre


Other

Application in Person

1530 SMS

Fax

Mail

Twitter

White Desk Service Units

TOTAL APPLICATIONS

Total Registered Applications

Solved Applications

Rate of Solution

366.959

37.755

30.649

-

181

3.978

158

355

295

-

117

440.447

73.795

73.488

100%

280.679

49.713

43.119

-

5.160

7.737

718

287

3

-

298

387.714

107.035

104.556

98%

331.186

53.668

40.608

-

272

6.816

192

328

475

-

53

433.598

102.412

101.398

99%

481.313

71.839

63.223

6.449

4.508

4.010

580

227

2

2

590

632.743

151.430

150.901

99%

2008 2010 2011

White Desk Application Numbers

2009



Communication Points were established in district centres in order to bring IMM services to citizens living in Istanbul and to create the opportunity of face-to-face dialog. The number of Communication Points increased up to 10 with the addition of Communication Points of Kartal, Taksim, Şirinevler, Üsküdar and Beylikdüzü in 2011 to the existing Communication Points of Eminönü, Beşiktaş, Bakırköy, Kadıköy, Şişli which started to render services in 2008. Requests from Istanbul dwellers for IMM and its affiliates are received and presentation of Municipal services and investments is made actively in communication points.

Kadıköy Communication Point


E-Bulletin

IMM prepares a monthly bulletin regarding its international activities, contacts, cooperation and other common projects and activities for presenting to the relevant authorities through following international city agendas and conveys it to the relevant authorities via the network it established inside and outside the Municipality. Global Istanbul was published in January and February, but could not be maintained afterwards.

In-house activities were initiated in October 2011 for a weekly e-bulletin called “Foreign Policy Agenda” including the themes of foreign news, Turkish Foreign Policy, local news around the world and policy analysis.

Bulletin for Istanbul in Foreign Press

News published in foreign press about Istanbul is weekly edited, translated and conveyed to the relevant units inside and outside the municipality. This allows for presenting the perception type and interest level of the world about Istanbul, which claims to be a global centre.

Table 57 IMM Access to Information Data

Number of Applications 9.703 7.1008.878 6340

2008Access to Information 2010 20112009


White Tour

This activity organized for proper, efficient and on-site introduction of investments of Istanbul Metropolitan Municipality is conducted in company with experienced specialists of public relations. Tours are organized as bus tours every day during weekdays and on weekends if required within a certain schedule. 327 tours were organized and 13295 people participated in such tours in 2011 within the scope of White Tour.

Table 55 Communication Points Data


Number of Local Visitors Number of Foreign VisitorsNumber of Registered Applications Number of Distributed Materials

246.995

97.952

5.065

729.677

353.328

107.891

6.623

930.154

2010 2011


Table 56 White Tour DataWhite Tour Activity

Number of GroupsNumber of Individuals

184

6.887

160

6.108

82

3.282

327

13.295

2008 2010 20112009


Istanbul BulletinAccess to Information

Monthly Istanbul Bulletin has been published since 1994 for the Information Unit which put into service on 01.07.2004 according purposes of establishing a mass communication platform in order to the Governing Regulation of Right to Information Act No 4982 to announce tenders and similar service procurement and sales by the Metropolitan Municipality has been continuing to respond procedures to be conducted by Istanbul Metropolitan to the access to information applications since its opening. Municipality and its affiliated bodies to citizens living in Istanbul

and to relevant people, to attribute new planned services and projects. Istanbul Bulletin was published as 900.000 copies totally including 75000 copies for each month in 2011.

While applicants can fill the access to information application form in www.ibb.gov.tr and submit their information requests to our unit; they can also enjoy their rights to information via fax, Metropolitan Family Bulletin mailing and through addressing various questions about the activities conducted by Istanbul Metropolitan Municipality during in person applications. Requested information is Istanbul Metropolitan Municipality published a monthly in-house conveyed to the relevant person via e-mail, fax, mail and on-site bulletin on the internet called “Metropolitan Family” intended for investigation methods as he/she may desire. 6340 applications municipal departments and personnel in order to enable in-house were submitted in 2011 in this scope. communication, to create a corporate awareness; to give

information regarding the personnel interested in the fields of art such as painting, poetry, story and sports and other fields of interest and their works; to give information on personal status of employees such as marriage, birth, death, assignment etc.; to enhance personnel motivation through organizing activities in various fields.

57


BIMER

The regulation called Prime Ministry Communication Centre (BİMER) – Direct Prime Ministry which aims at receiving all domestic applications to Prime Ministry and monitoring applications made to ministries and governorships from the Prime Ministry projects allocation of a telephone number hotline which can be called all around Turkey and utilization of an Information Technologies program. Therefore, users are defined in our municipality and its units (ISKI, IETT, IGDAS) within the framework of program prepared for the purposes of transferring written and verbal applications made by citizens urgently to the relevant public institutions and departments for due actions, responding to such applications within the shortest time, warning the relevant departments in case of any delay, conducting all such procedures in an automation system, receiving statistical reports and supervising such reports from the centre according to the relevant memorandum. Within the scope of this activity, applications submitted to the prime ministry regarding our municipality are evaluated and the applicants are informed accordingly.

Table 58 Bimer Data

BIMER Received Applications (number)

Processed Applications (number)

Invalid Applications (number)

Pending Applications (number)

TOTAL

Processing Time (Day)

1.873

1.205

630

38

1.873

4

5.257

2.564

809

1.884

5.257

2

2.559

1.042

905

712

2.559

3

3.243

1.290

894

1.059

6.486

3

2008

Table 59 GENERAL MANAGEMENT ACTIVITY YEAR SECTORAL EXPENSE AMOUNTS

Information Services Management Support Services ManagementDocument and Archive ManagementManagement of Legal Processes

Human Resources Management

Affiliates Management

Internal and External Relations Management

Management of Financial Resources

Project Designing and Project Implementation

Strategy Development and Planning

Building and Land Purchases for Real Estate Management and Expropriation

General Management

GENERAL MANAGEMENT TOTAL EXPENSES FOR 2011

17.455.498.41 TL

234.324.666.67 TL

1.440.912 TL

36.888.510 TL

18.602.022 TL

4.078.845 TL

19.849.880 TL

30.922.776 TL

676.956 TL

321.163 TL

34.329.768 TL

18.476.560 TL

417.367.555 TL

EXPENSE AMOUNT IN 2011SUB-SECTORS

2010 20112009

Resource. Department of Press and Public Relations, 2011*Data between August and December could not be obtained due to system changes in BIMER.

Resource. Department of Financial Resources, 2011

ZON

ING

M

AN

AG

EMEN

T•Urban Planning Activities

•Urban Designing andTransformation Activities

•Zoning Activities


Urban Planning Management 60

URBAN PLANNING MANAGEMENT

Cartography, planning, zoning, urban transformation activities are maintained within the scope of zoning management activities in order to ensure planned and regular development of the city, realizing balanced utilization through protecting natural (forest areas, watersheds, agricultural lands, sea, etc., which are fundamental life sources), historical and cultural areas and to prevent unhealthy growing trends.

Cartography activities constituting the infrastructure for zoning works, planning activities determining development direction and the future of the city, transformation and designing activities including implementation of planning actions as well as activities including inspection and monitoring for all such activities are life functions of the city.

Healthy life and development of the city like a living organism depend on the management of such activities in accordance with the modern urbanization approach and modern life requirements. Upper scaled planning works, one of these activities performed for the history of Istanbul, its significance in today’s world and its future are the most important activities having been conducted throughout the municipality history of Istanbul.

These planning activities are supported with significant technological infrastructure and new approaches.

For the existing urban fabric, housing is tried to be organized through inspecting by means of many methods such as satellite, air photos and site investigations both by district municipalities and IMM.

Worn-out, improperly constructed zones of the city and newly arising housing requirement are addressed within the scope of urban transformation activities; such zones and central regions are modernized with new designing works and transformed so that they satisfy requirements.

While the future of our city is being planned with developing management systems and especially with 1/100.000 scaled Environmental Plan; its requirements are designed with the most modern and humanist solutions.

While conducting all these activities, expenditure details of the sector giving information regarding the activities are given at the end of this page in “Zoning Management Activity Year Sectoral Expenditure Amounts Statement” under the titles of sector and sub-sector on which this report was classified excluding general management expenditures made for the activities (stationery, toner, inventory purchases and consumable materials), personnel expenditures.

Cartography Activities

Within the scope of Urban Planning activities; cartography activities such as covering requests of plan, map, guide etc. in digital media or in print, address information system works and updating cadastral information, producing 1/1000- 1/5000 scaled maps and orthophoto maps, zoning practices, publishing guide maps and books are carried out.

Within the framework of preparation of spatial strategic plan; environmental plans with the scale of 1/100.000 and 1/25.000 regulating spatial organization of urban functions and ensuring ecological balance through taking environmental friendly planning concept as a basis.

Within the scope of preparation of sub-scaled plans, master plans with any scale between 1/5.000 and 1/25.000 within the borders of Metropolitan Municipality are prepared, approved and implemented in accordance with the environmental plans and compatibility of 1/1.000 scaled tentative plans and parcelling plans prepared by district municipalities with the master plans is checked and 1/1.000 tentative plans of district municipalities are prepared when required as per legal obligations.

The scope of such activities includes to approve tentative plans to be prepared by municipalities within the borders of metropolitan municipality in line with the master plan, any amendments to be made on these plans, parcelling plans and zoning rehabilitation plans exactly or with required amendments and to inspect their implementation; to prepare or have prepared parcelling plans and tentative plans of district and first-tier municipalities which have not prepared their own tentative plans and parcelling plans in a year as well as municipalities delegating their authority and signing a protocol beginning from the date of effect of master plan.

Cartography activities covers production of orthophoto maps which are defined as photographic images, and 1/1000 and 1/5000 scaled base maps showing any detail regarding the area of construction, activities for information maps prepared on the basis of neighbourhood and districts as well as address information system.

Base maps, orthophoto maps, guide maps, satellite images having been already prepared are scanned in colour and black and white, and reproduced upon request.

Strategic Contributing to creating a liveable city Objective through directing its social, economic and URBAN PLANNING ACTIVITIES

physical development with an Strategic

understanding respectful for natural, Target 1.1 Conducting infrastructure works which will enable planning

historical and cultural heritage of the city Strategic Target 1.2 Generalizing integrated planning approaches and practices

61


Orthophoto Map and Base Map Samples

Lidar

Since the existing base maps produced from air images taken between 2006 and 2007 throughout Istanbul lost their actuality, works were initiated for updating existing base maps throughout Istanbul.

With these products to be obtained within the provincial borders of Istanbul, it is aimed at;• Providing 3 dimensional digital position data for engineeringprojects of any kind,• Conducting studies of modelling and simulations, front elevationscenarios, silhouette modelling and monitoring alterations for any type of planning from surface models of high precision to be obtained etc.,• Conducting studies from obtained products for variousengineering practices such as flood simulation through monitoring stream movements in the city, risk maps for vulnerable areas, transport, planning energy transmission lines, creating forest base topography, noise analysis maps, utilization maps for solar energy, potential natural disasters, planning and documentation before and after earthquake,• Conducting silhouette analyses (LOD2 level), simulations, zoningplanning studies from 3 dimensional city model to be obtained and visualization works through associating it to CBS data,• Using digital images and mosaics to be obtained as backgrounddata in these studies.

Control and Approval Activities for Base Maps Revised with Topographic Methods:25 base maps with the of 1/1000 and 11 base maps with the scale of 1/5000 for Tuzla shipyards zone, Kadıköy, Blocks, Kartal and Başakşehir districts which were revised with Topographic methods were controlled and approved while 62 base maps with the scale of 1/1000 and 10 base maps with the scale of 1/5000 for Sultanbeyli and Avcılar districts were controlled and approval procedure for these maps are still in progress.

Meetings on LIDAR were held with experts and preliminary study regarding the implementation was completed.In addition to obtaining 3 dimensional city model and digital images, 3 dimensional digital height, surface and height difference model through using airborne LIDAR technology with integrated systems (Digital cameras, GPS/IMU positioners etc.) within the provincial border of Istanbul following preliminary study, implementation studies were initiated for production of digital city model at the level of LOD3 for buildings in the capacity of registered civil architecture in the area whose borders were announced to be renovation area specific to historical peninsula, specified by the annex to the decree of the council of minister with the number of 2006/10501 and at the level of LOD3+ for buildings in the capacity of monumental artefacts within the renovation area.

Map, Orthophoto Map Production, Plan Archive

Map Implementation and Measuring Activities

Cadastral Map Activities

Resource. Department of Housing and Urban Development, 2011

3 construction azimuth and elevation section documents regarding areas requested in 2 different districts as well as 18 documents for procedures such as allotment, renunciation for road, land amalgamation, road formation in 15 different districts.

Activities were completed for forming district CBS data by means of updating cadastral data of Zeytinburnu and Güngören districts, having been chosen as pilot zones, in digital media within the scope of Protocol on Producing, Sharing and Using Principles for Common Data signed between TKGM and IMM in order to obtain Up-to-date Cadastral information.

Procedures for 3607 files were performed within the scope of Cartography and Plan Archiving Activities. 558 plans were announced, published on the internet and archived. Furthermore, renovation works were performed for 51 of 160 canvas plans prepared between 1940 and 1960 and related works are still in progress.

1/1000

Base Sheet

2008 2009 2010 2011

1/5000

BaseSheet

31 sheets _

1/1000

Base

Sheet

1/5000

Base

Sheet

_ 38 sheets 87 sheets_ 8 sheets 21 sheets

1/1000

Base

Sheet

1/1000

Base

Sheet

1/5000

Base

Sheet

1/5000

Base

Sheet

62Urban Planning Management

Integration Activities for Address Information System and National Address Database;

Map Zoning Implementation Activities

Activities for Research – Development and Geographical Information Systems

Updating Existing Administrative Borders;

Updating Istanbul Road Network Data;

Address Information System Activities

After evaluating problems experienced in pilot studies in Zeytinburnu and Güngören districts, activities were initiated for updating cadastral information for other districts according to the priority order to be determined by Provincial Directorate of Istanbul and transferring such information into TAKBIS database.

Physical realizations, and land and data controls of Address Information System activities for Arnavutköy, Fatih (Revised), Gaziosmanpaşa, Sultangazi and Beylikdüzü districts were completed.

While physical realizations of Address Information System activities for Çekmeköy, Kâğıthane, Sancaktepe, Ümraniye, Şile (Revised) and Tuzla (Revised) districts, data controls are still in progress.

Address Information System activities for Büyükçekmece, Çatalca, Silivri, Kadıköy, Ataşehir, Kartal and Blocks districts are still in progress.

After the completion of these activities, Address Information System for a total of 31 districts throughout Istanbul will be created.

11 Zoning Implementations were conducted and registered in land registry as per Article 18 of Law No 3194 on Public Works and in accordance with the Article 7 of Metropolitan Municipality Law No 5216.

66 of 115 implementation files prepared by district municipalities were approved, while 38 of them were returned to the relevant district municipalities after detecting mistakes in terms of technique and procedure for zoning implementation. Works on other files are still in progress.

Activities were completed for reserving address components produced and updated under IMM in a common address database, making such components compatible with National Address Database (UAVT), keeping them up-to-date through integration with District Municipalities and sharing them with public organizations such as ISKI, IGDAS. Road data was first combined into a single one within the scope of the activities. Activities for District Address Information System (AIS) were completed and road data in 14 districts were matched with UAVT codes. Newly formed Istanbul road data was updated with name amendment decisions taken by IMM assembly and road data received from activities for establishing district AIS.

Table 2 Address Information System Activities in 2011

District Name Starting Date End Date

11.04.2011

06.04.2011

03.05.2011

03.05.2011

17.09.2009

17.09.2009

17.09.2009

17.09.2009

16.09.2009

Beylikdüzü

Fatih (Revision)

Gaziosmanpaşa

Sultangazi

Arnavutköy 06.04.2011


Address Information System Activities throughout Istanbul


Borders of 22 Districts (district, neighbourhood and village borders), determined according to the data obtained from activities performed for Establishing District Address Information System (AIS) were processed in the date of Istanbul Administrative Borders (district, neighbourhood and village borders) and brought into use of departments in Map Server (\\10.6.50.50).

56 mainroad-street names and geometries in Avcılar, Çekmeköy, Fatih, Arnavutköy, Başakşehir, Küçükçekmece, Beylikdüzü, Maltepe, Sancaktepe, Ümraniye, Üsküdar, Tuzla, Pendik, Beykoz Sultangazi and Gaziosmanpaşa districts thanks to the data obtained from district address information system activities were updated in Istanbul Road data.


Updates for Board Guide Maps; Program software;

Activities for updating existing guiding information and qualified structures used for production of board guide maps (public Coding procedure for “Orthophoto-Base map section detection

organizations, medical institutions, educational institutions, and copying program” on the basis of district and

cultural facilities, sports facilities, regional facilities, neighbourhood was completed. Coding for Address Information

transportation points etc.) were maintained. System Tracking (AIS Tracking) program is in progress.

Colourful guide map consisting of 6 map sections belonging to Activities for making Article 18 Zoning implementations smart in European Side (4 Parts) was completed. Guide map works are CBS media were initiated and 5 applications were put into the still in progress for Asian Side. system.

“Touristic and Cultural Map for Historical Peninsula” was prepared for distribution to citizens free of charge. Spatial Strategic Plan Activities

“Administrative Borders of Istanbul” map with the scale of Activities for Sub-Scaled Plans 1/100.000 including updated administrative borders was There were 21.631 file inputs and 34.858 file outputs including prepared. 1/5000 and 1/1000 scaled plan suggestions and other different

Map Server Activities; correspondences.

Measures were taken for any problems which may arise during transition from Map Server to NASSERVER. The list of personnel from directorates who are authorized to access was created. Master Plan (NİP) and Tentative Plan Updates were maintained upon requests from units. Folder Activitiesstructures were re-arranged through detecting repetitions and imperfect knowledge and data in Map Server. Imperfect data were provided from orthophoto and base maps and copied into the server. Table 3 Plan Modifications Approved by IMM Assembly

Years Total Plan Scale 2008 2009 2010 2011

Creek activities; 1/5000 (Number) 2007

360

2008 2009 2010 2011

312 301 341 323

(Number)

1.637

Occupation status was detected in digital media for occupying 1/1000 (Number) 419 405 398 552 604 2.378

structures in cadastral spaces of a total of 451 streams including 41 main creeks and 162 sub-creeks in Asian Side and 56 main Resource. Department of Housing and Urban Development, 2011

creeks and 192 sub-creeks in European Side. Occupation status detection and other procedures are still in progress in digital media for 25 creeks. Furthermore, Creek information system (DEREBIS) was designed and published for testing purposes.


Plan NamePlan Zone

Adalar

Başakşehir

Başakşehir

Beykoz

Beykoz

Beyoğlu

Büyükçekmece

Büyükçekmece

Çatalca

Çekmeköy

Fatih

Esenyurt

Kadıköy

Kadıköy

Kâğıthane

Kartal

Kartal

Küçükçekmece

Pendik

Şile

Şile

Silivri

Şişli

Şişli

Sultangazi

Tuzla

Tuzla

Tuzla

Tuzla

Pendik

21.09.2011

20.04.2011

21.09.2011

29.06.2011

29.06.2011

14.01.2011

03.06.2011

16.05.2011

16.08.2011

16.12.2011

30.12.2011

20.11.2011

18.01.2011

21.06.2011

17.10.2011

03.06.2011

22.02.2011

22.07.2011

25.01.2011

15.04.2011

15.04.2011

30.09.2011

18.10.2011

25.03.2011

24.01.2011

14.03.2011

22.09.2011

20.01.2011

13.11.2011

Date of Approval

Blocks District KANİP (Master Plan for Protective Purposes)Başakşehir Batı Resnelı Çiftliği Location (Regarding Former 1372 Parcel Area) NİPAltınşehir Güvercintepe NİPBozhane Gollü Kılıçlı and İshaklı Villages KANİPRiva (Çayağzı) Village Centre KANİPBeyoğlu Perşembe Pazarı Urban Protected Area KANİPBüyükçekmece District Pınartepe Neighbourhood NİPThe area between Büyükçekmece Tepecik Zone outside the Basin and E-5 Highway NİPÇanakça Village Revision NİPHüseyinli and Sırapınar Villages as well as Ömerli Neighbourhood Western Zone NİPHistorical Peninsula 1/5000 KANİPEsenyurt Ardıç Evler NİPKadıköy İbrahimağa 296 Sec. 1421 Block 2-3-4 Parcel NİPKadıköy Zühtüpaşa Neighbourhood 1071 Sec. 436 Block 3 Parcel NİPSeyrantepe Neighbourhood Western Section NİPKartal District Kordonboyu NİPKartal Soğanlık Urban Protected Area KANİPKüçükçekmece District Halkalı Road RNİP (Revision NİP)The area between Pendik Ankara Road and Tem Linking Road NİP1/5000 Scaled Şile District Ömerli Watershed NİPŞile District Darlık-Isaköy-Kabakoz Watersheds NİP1/5000 Scaled Kadıköy Neighbourhood NİPŞişli Ayazağa (Köyiçi) Master PlanCendere Valley NİPSultangazi NİPTuzla Orhanlı Industrial Zone NİPTuzla Yedievler NİPTuzla Aydıntepe Zone for Preventing Squatters RNİPTuzla District Evliya Çelebi-Yayla-İstasyon and Camii Neighbourhoods NİP (Plan in force Date: 09.03.2011) Pendik District Çınardere Velibaba Zone NİP

Table 4 Plans Approved in 2011

16.12.2011


Districtİlçe

Table 5Table 6

Plans Submitted to the AssemblyPlans Submitted with Municipal Opinion

Resource. Department of Housing and Urban Development, 2011*Pending Approval of the Mayor.

Arnavutköy

Arnavutköy

Avcılar

Bahçelievler

Bahçelievler

Bakırköy

Büyükçekmece

Çatalca

Eyüp

Eyüp

Kâğıthane

Küçükçekmece

Küçükçekmece

Küçükçekmece

Pendik

Pendik

Pendik

Pendik

Sancaktepe

Sarıyer

Şişli-Kâğıthane

Ümraniye

Name of Plan

Sazlıbosna Village Filiboz Viranlığı Archaeological Protected Area KANİP

Sazlıbosna Filiboz Viranlığı 1st Degree Archaeological Protected Area KaNİP

Southern Avcılar District D-100 Highway NİP

Yenibosna Basın Aksı (Ayamama) Master Plan

Plan Notes for Transformation Focused on Earthquake

Plan Notes for Transformation Focused on Earthquake

Büyükçekmece Kanuni Sultan Süleyman Bridge Protection Area KANİP

Kaleiçi Urban Protected Area KaNİP

Kemerburgaz 2nd Stage N.İ.P

İhsaniye Işıklar Village N.İ.P

Şişli Okmeydanı Hospital and its Vicinity NİP - Gürsel Neighbourhood 10301, 21067 Blocks NİP

Küçükçekmece Rhegıon Ancient City 3rd Degree Archaeological Protected Area KANİP

Vicinity of Küçükçekmece Lake Revision NİP

Küçükçekmece Rhegıon Ancient City 3rd Degree Archaeological Protected Area KaNİP

Kurtköy Mass Housing Zone NİP

Ertuğrulgazi NİP

No 2 Revision Tentative Plan

1/5000 Scaled Pendik Yenişehir Çamlık Neighbourhood Partial NİP Suggestion

1/5000 Scaled Sancaktepe Additional NİP

Bahçeköy 1/5000 Scaled KaNİPŞişli Okmeydanı Hospital and its Vicinity NİP and Kâğıthane Gürsel Neighbourhood 10301 Block NİP

1/5000 Scaled Ümraniye Site and Esenevler Neighbourhood Partial NİP

Plan

s Sum

bitt

ed to

the

Asse

mbl

y

Name of Plan

Avcılar 1st and 3rd Degree Archaeological Protected Area KANİP

Erenköy Neighbourhood 106 Section 380 Block 14-15-16 Parcels KANİP

Fenerbahçe Neighbourhood 89 Section 783 Block 5-6 Parcels KANİP

19 Mayıs Neighbourhood 172/3 Section 620 Block 273-274 Parsels KANİP

Sahrayıcedid Neighbourhood. 176 Section 3133 /253-254-255-272-275-275 Parcels KANİP

Caferağa Neighbourhood 40 Section 1332 Block 5-6 Parcels KANİP

Osmanağa Neighbourhood 9 Section 5 Block 1 Parcel KANİP

Kurbağalıdere-Hasanpaşa KANİP

Acıbadem Neighbourhood 58 Section 1340 Block 7 Parcel KANİP

İbrahim Urban Protected Area KANİP

Küçükçekmece Rhegıon Ancient City 1st and 2nd Degree Archaeological Protected Area KANİP

Sancaktepe District Samandıra Damatris Palace 1st Degree Archaeological Protected Area KANİP

Silivri Selimpaşa Selimpaşa Mound 1st Archaeological Protected Area

Selymbrıa Nekropolis Area (3rd Deg. Arc. Prot. Area) and Central Urban Protected Area KANİP

Selimpaşa Urban Protected Area Master Plan for Protection Purposes

1/5000 Scaled Ümraniye Yeni Sanayi Neighbourhood Partial Master Plan

Fırat Neighbourhood NİP (Plan in force Date: 18.08.2004)

Karamandere NİP

1/5000 Scaled Maltepe District Dragos 3rd Degree Natural Protected Area KANİP

Hadımköy Centre NİP*

Avcılar

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Küçükçekmece

Sancaktepe

Silivri

Silivri

Silivri

Ümraniye

Tuzla

Çatalca

Maltepe

Arnavutköy

65


District

Table 7 Plans with Ongoing ActivitiesName of Plan

Yassıören NİP, İstiklal Neighbourhood-Derbent Location NİP, Yeşilbayır NİP, Ömerli-Deliklikaya NİP, Tayakadın NİP

Yenisahra and its Close Vicinity NİP, İçerenköy and Küçükbakkalköy Neighbourhoods NİP, Mustafa Kemal and Âşık Veysel Neighbourhoods NİP

Avcılar/Ispartakule-Spradon Ancient City 1st Degree Archaeological Protected Area Kanip, Avcılar 1st and 3rd Degree Archaeological Protected Area Kanip

Mimar Sinan South of E-5 Highway Nip, Kumburgaz NİP, Southern Türkoba NİP

Yeşilköy Urban Protected Area Master Plan for Protection Purposes

Levent Urban Protected Area Kanip, Beşiktas-Dolmabahce-Ortaköy Kanip

Acarlar and Merkez Neighbourhood as well as Akbaba, Zerzevatçı, Kaynarca, Anadolu Feneri, Elmalı, Örnekköy Villages K.A.N.I.P., Alibahadır, Paşamandıra, Mahmut Şevket Paşa, Öğümce Villages K.A.N.I.P.

Beylikduzu 1st and 2nd Degree Natural Protected Area KANİP

Beyoğlu and Şişli Districts 1/5000 Scaled Okmeydanı Historical Protected Area Master Plan for Protection Purposes and Impact Transition Area, Aynalıkavak Haliç Coast Tersaneler Zone Kanip

Belgrat Köyü Nip, Çakıl Neighbourhood RNİP, Dağyenice Village NİP, Hallaçlı Village Nip, Aydınlar Village Nip, Ormanlı Village Nip, Hisarbeyli Village Nip, Celebköy Village Nip,

Çatalca Kaleiçi Urban Protected Area Kanip, Kabakça Village Rnip, Gökçeali Village Rnip, Kestanelik Village Nip, Ovayenice Village Nip, Çiftlikköy Village Nip, Binkılıç NİP

Ömerli Neighbourhood Merkez and Koçullu Village N.İ.P., Ömerli Neighbourhood Eastern Zone N.İ.P.

Esenyurt Saadetdere Neighbourhood 1st Degree Archaeological Protected Area KanipHaydarpasa Train Station and its Back Field and Kadıköy Avenue and its Vicinity Kanip, Bostancı Neighbourhood 64 Section 309 Block 2 Parsel Kanip , Fenerbahçe Peninsula Kanip, 1/5000 Fikirtepe Mound And its Vicinity

Kanip, 1/5000 Kadıköy Rasim Paşa Urban Protected Area Kanip, 1/5000 Kadıköy Traditional Bazaar Kanip, Erenköy Neighbourhood 106 Section 380 Block 14-15-16 Parcels

Kanip, Fenerbahçe Neighbourhood 89 Section 783 Block 5-6 Parcels Kanip, 19 Mayıs Neighbourhood 172/3 Section 620 Block 273-274 Parcels Kanip , Sahrayıcedid

Neighbourhood 176 Section 3133 /253-254-255-272-275-275 Parcels Kanip, Caferaga Neighbourhood 40 Section 1332 Block 5-6 Parcels Kanip, Osmanaga Neighbourhood 9 Section 5 Block 1 Parcel Kanip

Kurbagalıdere-Hasanpaşa Kanip, Acıbadem Neighbourhood 58 Section 1340 Block 7 Parcel Kanip, İbrahim Urban Protected Area Kanip, Caddebostan Neighbourhood 103

Section 2985 Block 8 Parcel Kanip (Natural Protected Area),

Vicinity of New Municipal Service Area NİP Plan in force Date: 12.02.2006 , Gürsel Neighbourhood 10301,10311,2167 Blocks NİP Plan in force Date: 16.04.2005 - Okmeydanı Hospital and its Vicinity NİP Plan in force Date: 16.04.2005

Soğuksu Location 1st and 3rd Degree Natural Protected Area Kanip, Küçükçekmece Rhegıon Ancient City 1st and 2nd Degree Archaeological Protected Area Kanip

1/5000 Scaled Maltepe District Dragos 3rd Degree Natural Protected Area Kanip

Pendik District Esenyalı Zone Nip, Pendik District Şeyhli Kurtköy Zone Nip, Pendik District Ömerli Watershed Nip

Sancaktepe Additional Nip, Sancaktepe District Samandıra Damatrıs Palace 1st Degree Archaeological Area KanipSelimpaşa Kavaklı and Southern Ortaköy Tem Nip, Beyciler Village Close Proximity Combustible Explosive and Inflammable Materials Storage Area Nip, Gümüşyaka and its Vicinity, Silivri Centre Southern D-100

Highway N.I.P, Silivri Selimpaşa Selimpaşa Mound 1st Degree Archaeological Protected Area, Selymbrıa Nekropolis Area (3rd Deg. Arc. Area) and Centre Urban Protected Area

Kanip, Selimpaşa Urban Protected Area Master Plan for Protection Purposes

Şile District Centre Nip (Plan in force Date: 14.06.1991), Şile District Centre Impact Nip

Şişli Ayazağa 2nd Part Master Plan (Vicinity of Maslak)

Tuzla District Postahane Neighbourhood Nip (Plan in force Date: 09.03.2011), Tuzla District Fırat Neighbourhood Nip (Plan in force Date: 18.08.2004), Tuzla District Ömerli

Watershed Orhanlı Centre And its Vicinity Nip (1- Plan in force Date: 16.04.2001) (2- Plan in force Date: 16.06.2004)

A part of Site and Esenevler Neighbourhoods NİP, 1/5000 Scaled Ümraniye Yeni Sanayi Neighbourhood Partial Master Plan

1/5000 Scaled Harem-Salacak and Şemsipaşa Natural Protected Area KANİP, 1/5000 Karacaahmet Graveyard Natural and Historical Protected Area KANİP,

1/5000 Rumi Mehmet Paşa Mosque And its Vicinity as well as Ayazma Mosque And its Vicinity Urban Protected Area KANİP, 1/5000 Valide-i Atik Mosque And its Vicinity

Urban Protected Area KANİP, Ünalan Nip, 1/5000 Scaled Harem Zone as well as Haydarpasa Port and Back Field Nip

Arnavutköy

Ataşehir

Avcılar

Büyükçekmece

Bakırköy

Beşiktaş

Beykoz

Beylikdüzü

Beyoğlu

Çatalca

Çatalca

Çekmeköy

Esenyurt

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kadıköy

Kağıthane

Küçükçekmece

Maltepe

Pendik

Sancaktepe

Silivri

Silivri

Silivri

Şile

Şişli

Tuzla

Tuzla

Ümraniye

Üsküdar

Üsküdar

Üsküdar


*NİP: Master Plan, KANİP: Protected Area Master Plan

Activities for Plan and Plan Variance Mosaic

Attribution information such as process information and plan confirmation dates, planning areas, acts of parliament regarding plans including plan in force with the borders of Master Plan, plans with stay of execution, cancelled plan and plan being out of date with new plans is kept up-to-date within the scope of this study.

Additionally, a mosaic study where attribution information regarding change of plan in the amendments to the Master Plan (name of plan received from, amendment approval limit, amendment confirmation date, parliament approval date, act no of parliament, function before the amendment and the function following the amendment, etc.) is maintained.

Thus, it becomes possible to obtain digital data regarding the function amendments and information on for which districts and on which plan, to what extent amendments have been made.

Table 8 Ongoing and Completed Plan Mosaic Activities Type

Number of Zone Plan in Force

No of Plans in Force on Parcel Basis Total No of Plans in Force No of Plans with On-going Activities No of Annulled Plans No of Plans with Stay of Execution No of Cancelled Plans

Number

354

13749110021914

37



Raster Plan and Plan Variance MosaicApproved “Tifs” for Master Plan; a “Raster Mosaic” is formed through coordinating Section by Section, cutting from the edges of Sections, connecting to each other and cutting them in accordance with the plan borders. This geographical data enables to see approval status of a requested parcel or zone. Raster Plan Mosaic is published at certain intervals on http://gis.ibb.gov.tr.

There are 491 plans in force for which a Raster Mosaic has been formed. Additionally, plans which are not in force any longer are removed from the General Raster Mosaic of Istanbul.


District

Başakşehir

Başakşehir

Şişli

Şişli

Şişli

Sultangazi

Hadımköy

Arnavutköy

Ümraniye

Tuzla

Tuzla

Pendik

Sultanbeyli

Sultanbeyli

Silivri

Büyükçekmece

Çekmeköy

Maltepe

Maltepe

20.04.2011

03.06.2011

30.09.2011

30.09.2011In Distribution

15.09.2011

16.03.2011

17.10.2011

16.08.2011

22.03.2011

01.06.2011

30.09.2011

08.04.2011

07.04.2011

06.10.2010

03.06.2011

25.03.2011

16.06.2011In Distribution

Plan Confirmation DateName of Tentative Plan (U.İ.P)

Başakşehir Batı Resneli Public Housing Area U.İ.P

Şahintepe U.İ.P

Cendere Vadisi Northern (D) Sub-region Ü.İ.P

Cendere Vadisi Northern (B) Sub-region Ü.İ.P

Cendere Vadisi Northern (C) Sub-region Ü.İ.P

Sultangazi U.İ.P

Hadımköy 2nd Stage U.İ.P

Arnavutköy Çilingir U.İ.P

1\1000 scaled U.İ.P including some part of Elmalıkent, Kazım Karabekir, İnkılap and Atatürk Neighbourhoods

Ömerli Watershed Northern Akfırat U.İ.P

Ömerli Watershed Tepeören Zone U.İ.P

Şeyhli Industrial Zone U.İ.P

K-1 Zone U.İ.P

K-2 Zone U.İ.P

Silivri U.İ.P covering 80 Blocks ant their vicinity

Between Tepecik Zone outside the basin and E-5 1/1000 Scaled U.İ.P.

Alemdağ Centre and its Vicinity Revision Tentative Plan

1/1000 scaled Maltepe Northern E-5 Military Area Tentative Plan

1/1000 scaled Büyükbakkalköy Neighbourhood Tentative Plan

Table 9


95% of the procedure for creating Raster Amendment Mosaics for amendments to Plan in Force of which approved Tifs are kept in our map archive.

Approximately 3620 Plan Section Tifs with the scale of 1/5000 were coordinated and cut within the scope of this activity.

19

34

24 24 27

Graphic 1. Approved 1/5000 Scaled Plans

2007 20082009

20102011

Amendment Raster Mosaic is also being created through coordinating amendment sections belonging to master plans and cutting from amendment confirmation borders. 4109 Planned Amendment Section Tifs with the scale of 1/5000 were coordinated and cut within the scope of this activity.

Raster Plan and Plan Variance Mosaic

Approved Plans in 2011

67


District

Kartal

Silivri

Sarıyer

Name of Tentative Plan

1/1000 scaled Kartal Tentative PlanEastern and western Tem linking road and its close vicinity 1/1000 scaled Tentative Plan

Sarıyer Gümüşdere-Kısırkaya Zone 1/1000 scaled Tentative Plan for Protection Purposes (KAUİP)

Table 10 Tentative Plans with Pending Approval of Assembly

Resource. Departvent of Housing and Urban Development0 2011

URBAN DESIGN AND TRANSFORMATION ACTIVITIES

StrategicTarget1.3 Enabling urban transformation practices

StrategicTarget.4 Extending practices which will support urban aesthetics

Urban Design Practices

Advertisement and Introduction Boards

Within the scope of urban design practices; activities for buffet designs, designing and arranging various objects and landscapes, avenue designs and advertisement boards are carried out.

Within the scope of urban design practices; standards are established, evaluations are made; and activities for eliminating unhealthy images created by advertisement and introduction boards in Istanbul in accordance with “Regulation on Advertisement, Notification and Introduction”.

Through evaluations made for design and position of 4.209 advertisement and introduction practices in 2011, confirmation or rejecting decisions were made for 2.077 introduction practices and 2.132 advertisement practices. Additionally, opinions on aesthetic status of 176 winter gardens within the scope of Istanbul Public Works Regulation.

BEFORE

AFTER

Façade and Ground Rehabilitation Urban Design Implementation ProjectsWhile Façade and Ground Design Implementation Projects are being prepared in order to establish obligations for the structures with facades on avenue, square, road and main roads within the area of authority of Metropolitan Municipality and to specify locations to put advertisements and notifications on and their shape and dimensions; these projects are submitted to district municipalities for implementation.

Examples of Advertisement and Introduction Practices

67


District

Kartal

Silivri

Sarıyer

Name of Tentative Plan

1/1000 scaled Kartal Tentative PlanEastern and western Tem linking road and its close vicinity 1/1000 scaled Tentative Plan

Sarıyer Gümüşdere-Kısırkaya Zone 1/1000 scaled Tentative Plan for Protection Purposes (KAUİP)

Table 10 Tentative Plans with Pending Approval of Assembly

Resource. Departvent of Housing and Urban Development0 2011

Enabling urban transformation practices

Extending practices which will support urban aesthetics

StrategicTarget 1.3

StrategicTarget 1.4

URBAN DESIGN AND TRANSFORMATION ACTIVITIES

Urban Design Practices

Advertisement and Introduction Boards

Within the scope of urban design practices; activities for buffet designs, designing and arranging various objects and landscapes, avenue designs and advertisement boards are carried out.

Within the scope of urban design practices; standards are established, evaluations are made; and activities for eliminating unhealthy images created by advertisement and introduction boards in Istanbul in accordance with “Regulation on Advertisement, Notification and Introduction”.

Through evaluations made for design and position of 4.209 advertisement and introduction practices in 2011, confirmation or rejecting decisions were made for 2.077 introduction practices and 2.132 advertisement practices. Additionally, opinions on aesthetic status of 176 winter gardens within the scope of Istanbul Public Works Regulation.

BEFORE

AFTER

Façade and Ground Rehabilitation Urban Design Implementation ProjectsWhile Façade and Ground Design Implementation Projects are being prepared in order to establish obligations for the structures with facades on avenue, square, road and main roads within the area of authority of Metropolitan Municipality and to specify locations to put advertisements and notifications on and their shape and dimensions; these projects are submitted to district municipalities for implementation.

Examples of Advertisement and Introduction Practices


Table 11 Completed Façade and Ground Rehabilitation Urban Design Implementation Projects

Eyüp Sultan Boulevard and Its Close Vicinity Façade Rehabilitation Urban Design Implementation Project

Esenler Istanbul, İnönü Main Roads and Atışalanı Main Roads Façade Rehabilitation Urban Design Implementation Project

Scaled, Three Dimensional, CBS Integrated Video Shooting in 4 Different Main Roads throughout Istanbul

Arnavutköy, Mehmet Akif, Fatih Main Roads Façade Rehabilitation Urban

Design Implementation Project

Üsküdar Çengelköy Köyiçi and Its Close Vicinity Ground Rehabilitation Urban


Project Competition for Designing Commercial Taxi Models for Istanbul

The Area between Aksaray Subway Station and Valide Sultan Mosque Façade Ground Rehabilitation Urban Design Implementation Project was completed.

Üsküdar Çengelköy Main Road Façade Rehabilitation Urban Design Implementation Project

Preparing Introduction Book

Preparing Advertisement Images for Competition of Project Ideas for Taxi System for Istanbul

Sultanbeyli- Fatih Boulevard Urban Design Project

Work of Preparing Advertisement Images for Popular Voting for Competition of

Project Ideas for Taxi System for Istanbul İstanbul

Project Name

Eyüp

Esenler

Beyoğlu, Kadıköy

Around Turkey

Arnavutköy

Üsküdar

Fatih

Around Istanbul

Around Istanbul

Üsküdar

Sultanbeyli

Around Istanbul

2010

2010

2010

2010

2011

2010

2011

2011

2011

2010

2011

2011

2011

2011

2011

2011

2011

2011

2011

2011

2011

2011

2011

2011

District Tender Date Deadline

Resource. Department of Survey and Projects, 2011

Resource. Department of Survey and Projects, 2011

Table12 On-going Façade and Ground Rehabilitation Urban Design Implementation Projects

Touchstones Urban Design Project

Beyazıt Avenue Urban Design Project

D-100 Highway Route, the area between Bosphorus Bridge-Airport Junction Façade Ground Rehabilitation Urban Design Implementation Project

Fatih District Yerebatan Main Road, Şeftali, İnciliçavuş, Ticarethane and Çatalçeşme Streets Façade Rehabilitation Urban Design Implementation Project

Esenler District Tem-E5 Connecting Road (Esenler Junction-Gazi Main Road Route) Ground Rehabilitation Urban Design Implementation Project

Project Name District Tender Date Deadline

Around Istanbul

Fatih

Fatih

Esenler

Around Istanbul

2011

2011

2011

2011

-

2012

2012

2012

2012

-

69


Touchstones Urban Design Project

Touchstones Urban Design ProjectThe Area between Aksaray Subway Station and Valide Sultan Mosque Façade Ground Rehabilitation Urban


Scaled, Three Dimensional, CBS Integrated Video Shooting in 4 Different Main Roads throughout Istanbul


Üsküdar Çengelköy Köyiçi and Its Close Vicinity Ground Rehabilitation Urban Design Implementation Project Bayrampaşa District İsmet Paşa Neighbourhood

Şişli District-Feriköy Location

Activities for Urban Transformation and Development Purposes

Project and Implementation Activities for Urban Transformation Purposes

Urban Transformation Activities in Areas in the property or authority of IMM

It is aimed at performing urban transformation activities through primarily clearing structure stock by means of settlement on the basis of buildings which require transformation in close vicinity of the project area through producing structure stock in areas in the property and authority of IMM in order to use in transformation of constructed areas in private property; repeating the same procedure in stages for the areas to be evacuated due to structures obtained through clearing procedure in this regard.

Urban transformation activities were initiated firstly in Bayrampaşa District İsmetpaşa Neighbourhood, Zeytinburnu District Merkezefendi Neighbourhoods and Şişli District-Feriköy location in order to accelerate the districts requiring re-construction due to heavy construction with urban and natural risks mainly including the risk of earthquake and insufficiency of public areas and to enable transformation to extend throughout the district in stages.

While analytic surveys, transformation model and idea projects were completed for the specified areas and their vicinity; relevant activities are in progress.

71


Urban Transformation Projects for the purpose of Creating Avenues This activity aims at obtaining lands of private property their vicinity requiring elimination of property and construction for IMM investments mainly including transport projects by means of urban transformation activities to be performed without removing property and with lower costs compared to expropriation. Preliminary design phase and idea projects are in progress for Çağlayan Avenue and Üsküdar Avenue Urban Transformation Projects within this scope.

Çağlayan Avenue Project Area

Urban Transformation Activities for Basins and CreeksSultangazi District and Eyüp-Pirinççiköy Location Intra-Basin Project Area

While Intra-Basin Project Area (HİPA) was specified in area in Sultangazi District 1/5.000 scaled Master Plan, a large part of this area is within the borders of Sultangazi District and some part of it is in the borders of Eyüp District Pirinççiköy Neighbourhood. While the size of area within the borders of plan confirmation is 4645 Ha; remaining net HİPA area without forest areas is 1600 Ha. Since all analyses were conducted in terms of plan confirmation borders in 1/5000 scaled Master Plan, analyses within the scope of this report were prepared for Net HİPA (HİPA area without forest areas) and 1/1000 scaled intra-basin plan activities are still in progress.

Alibeyköy Creek and its Vicinity Urban Transformation Project

This activity performed in Alibeyköy Creek and its vicinity aims at encouraging to take functions polluting water resources and environment, primarily increasing truck traffic out of the city, planning recreation areas and outdoor areas for the service of citizens living in the region around the creek as well as assembly areas, earthquake park, tent parks in case of a disaster such as earthquake in line with the requirements. Commercial Area arrangements planned within the planning area aim at giving construction permissions for personal parcels of workshop and other functions without any need for expropriation and building a healthy and modern bazaar including commercial units required by the region (in a way satisfying all requirements for car park and outdoor area).

Design activities for this area were completed in this regard and other activities are still in progress.

3 Dimensional Design Activity

Urban Transformation Project for Reducing Disaster Risk on Bahçelievler Tavukçu Creek Axis located in Bahçelievler and Bağcılar Districts Urban Transformation Project activities were initiated due to the fact that structures around Tavukçu Creek axis are unsecured against the risk of earthquake; many structures are within the borders of flood area and upon the request for new plans intended for creating green corridors as prestige areas around Tavukçu Creek by Bahçelievler Municipality.

1/5000 scaled design activities were conducted upon considering analytic surveys and opinions of relevant institutions. Project area was separated to areas of 25 meters due to the flood risk alongside the creek axis and zones with flood risk were evacuated during Tavukçu Creek designing activity.

A protection line of 12 meters was created alongside the creek and this protection line was designed to be park areas. A total of 2 roads were created along the protection lines and a total of 36 meter long green line, park areas, connecting roads and cycle paths were designed.Social facility areas and recreation areas were designed alongside the creek axis and these suggested housing areas were located in zones which do not constitute any risk. Design activities are in progress.

Front Cover End Cover


Activities for Preparing Spatial Plan Scenario for Urban Transformation and Development

Considering the location of districts in Istanbul and their facilities as well as the role assumed by Istanbul globally; it aims at paving the way for transformation practices which will provide the ones living in the entire district with easy access to all urban facilities and locations that are indispensable elements of urban life thanks to determining a vision to enhance urban attraction in line with the global, regional and local approaches; conducting expropriation activities with public funding in order to eliminate property and buildings existing in these centres and roads through firstly determining district and neighbourhood centres linked together with suitably wide roads which include all urban facilities and are located in built-up area of the district with the most suitable and accessible distances in consideration with the fact that urban transformation is not possible for the entire district in the short term in accordance with this vision; determining these centres and roads as well as the areas in its close proximity as urban transformation and development project areas in dimensions which will provide financing for transformation by means of the value to be obtained for the purpose of according the rights of title holders within the scope of “value-based on site transformation” project which will be conducted on the area in close vicinity instead of moving title holders away from the area.

Activities for Areas of Rearrangement (Yda) in Sultangazi District

It aims at conducting real estate exploitation activities and obtaining an architectural project idea which will include urban functions required for the district and will allow for initiation of urban transformation process with the method of produce-transfer—evacuate in the district for 3 “Areas of Rearrangement (YDA)” whose borders have been specified in Sultangazi District 1/5000 Scaled Master Plan in force.

While the abovementioned areas locate outside the watershed, they will be used for transformation of zones which become obsolete physically and socially in the district. Settlement of population to be transferred from the problematic zone into this area will enable movement of another problematic area into the evacuated area and the process will be continued in this way. In this regard, preliminary studies were completed and relevant activities are in progress.

Creating and Designing a New City Model in Black Sea Coasts, European Side, Istanbul for Earthquake-Oriented Urban Transformation

It aims at creating and designing a new city model in coastal areas of European Side, Istanbul in order to create a construction stock which will enable earthquake-oriented urban transformation.

The zone chosen as the project area covers an area of about 7900 hectares alongside the Black Sea costs in the north-eastern parts of European Side, Istanbul. It has an about 34 km long coastline.

Within this scope;

• Project area which exists currently as a physical rift zone will beintegrated physically and functionally with metropolitan area after rehabilitation.• Temporary and/or permanent housing stock will be created in theproject area for the purpose of ensuring Urban Transformation of housing zones under the risk of natural disasters such as earthquake, flood etc. throughout the metropolitan area.• High-scaled facility areas such as airport, Olympic village, medicalpark, City Parks which are required for Istanbul Metropolitan Area and cannot be realized due to urban land stock problems will be included in the project.• Dwelling houses which will be built in the project area will enablelow-income citizens to get housing with long term and low credit.• Tourism areas, marina and centre functions were recommendedso that the project area funds itself and contributes to tourism-service sectors supposed to be supported throughout Istanbul.• A large university campus was suggested where universitiesdistributed around the city and without sufficient physical facilities can be located.• A Technology Development Park was recommended where R&Dinstitutions, institutes and information technologies-oriented organizations to work in cooperation with universities can be located.

The population is estimated to be 500.000 people (together with housing areas inside the tourism + commercial areas) by means of chart prepared for the planning area.

Inclination status of the land for the project inevitably affected the selection of location for the commercial function. In this regard, commercial areas are defined to be flat and easily accessible areas as much as possible.

The planning area includes Administrative Centre, Secondary Business Centres, Tourism-Convention and Hotel zone for rendering service in the entire area as well as commercial units to render services on the basis of neighbourhood-quarter. Tourism and commercial areas will also include facilities such as housing, accommodation, administration units, social-cultural facilities, avenue, park, … etc.


Resource. Department of Public Works, 2011

Plan scheme and Land utilization decisions

Transport Decisions

3 dimensional modelling activities around the region


3 dimensional modelling activity for city centre

R&D and Documentation Activities Activities within the scope of Urban Transformation and Development Area Announcement

According to Article 73 of Municipal Law No 5393; urban transformation area border announcement and protocol activities are conducted by our directorate for the entire Istanbul. While activities for Başakşehir, Güngören, Beyoğlu, Kartal, Maltepe, Kâğıthane and Şişli districts were performed in 2011, their relevant processes are still in progress.

• Delegation of authority for Başakşehir-Bahçeşehir Sıvat location urban transformation and development area border proposal and implementation to the District Municipality was approved on 17.03.2011 by IMM assembly.

• Activities for preparing protocol between TOKI (Housing Development Administration of Turkey), District Municipality and IMM are in progress.

• The resolution for giving authority of signing a protocol on 'Beyoğlu - Kasımpaşa Transformation Area Border' announced with the resolution given by Metropolitan Municipality Assembly on 15.04.2010 was approved on 24.11.2011 by Metropolitan Municipality Assembly. The prepared protocol was signed by parties and put into effect in 2011.

• Proposal files were prepared for Kartal Urban Transformation Area Border Announcement, Maltepe Dragos Transformation Area Border Announcement.

• While Cendere Valley, Urban Transformation and Development Area Announcement was approved by IMM Assembly with the resolution of Metropolitan Municipality Assembly on 25.11.2011, it was submitted to the Ministry of the Interior via Directorate of Provincial Local Administrations of the Governorship of Istanbul for submission to the approval of Council of Ministers.

Researches which could be used as a basis for urban transformation activities and could direct designs were made on major projects and urban transformations conducted by Public and Private Sector, new approaches in temporary settlements and foreign urban transformation projects and introduction and documentation activities were conducted regarding the projects in line with the information obtained.Additionally, hand cards were prepared in line with Eurocities “European Union Information Platform” standards in order to introduce urban transformation activities which are in progress or completed to various shareholders.

75


Enabling housing inspections

Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use

StrategicTarget 1.5

StrategicTarget 1.6

ZONING ACTIVITIES

Within the scope of zoning activities, zoning implementations are inspected; preliminary projects are approved; legislation opinions are submitted and relevant legislation works are performed in accordance with the Metropolitan Municipality Law No 5216 within the area of responsibility of IMM.

ISTANBUL ZONE PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIES

Other than inspections; approval procedures are conducted for• Preliminary projects under the responsibility and duty of IMM as per Metropolitan Municipality Law No 5216 within the scope of Article 26 of Law on Public Works,• Preliminary projects required to be approved as per Zoning Plan - Plan notes,• In accordance with Istanbul Public Works Legislation; preliminary projects foro Buildings with a height of at least 60.50 m and aboveo Implementations including 50 or more detached buildings o Houses and residences with a total construction area of more than 60.000 m2 o Business, shopping centres and buildings with purpose which have floor area of more than 40.000 m2 o Industry and storage buildings with a total construction area of more than 100.000 m2.

Table 14 Preliminary Project, Opinion, Zoning Status, Licence, Settlement Approvals

Preliminary Project

Opinion

Zoning Status

Licence

Settlement

56

244

7

2

1

56

404

6

2

-

31

252

29

10

6

88

244

8

3

-

97

515

33

3

-

Approval Type 2007 2008 2009 2010 2011

Resource. Department of Housing and Urban Development 2011

Resource. KİPTAŞ A.Ş., 2011

BOSPHOROUS PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIESIn Bosphorous Zone which is subject to special legislation;

In the capacity of licence, permit and settlement procedures; activities are maintained for• Approving projects,• Issuing building demolition certificate • Issuing foundation, surface and renovation licences and retaining wall licence• Occupancy permit• Roofing permit and garden wall construction permit• Basic repair permit• Keeping static report,• Approving construction servitude and property ownership projects• Image and photograph confirmation procedures • On site investigation procedures.

Activities performed regarding Construction Instalments;

• Approving instalment projects of the buildings with Building Permit through investigation in accordance with the legislation in force,• Approving heat insulation projects and issuing heat insulation control certificate,• Conducting annual periodic technical inspections of lifts in the buildings as per the relevant legislation and issuing lift operation licence,• Preparing building inspection report through investigating the building on site in terms of instalment for procedures of issuing Occupancy Permit Certificate (Residential Usage Licence) and approving projects.

Urban Transformation-Aimed Housing Projects by KİPTAŞ Activities for building dwelling houses, school, social facility and complexes are maintained in order to ensure that our people live in more contemporary and healthier houses.

Social and MassHousing Projects

ResourceDevelopment

Projects

UrbanTransformation

Projects

No of

Houses

No ofHouses

No ofHouses

Proje Types Criteria 2007 2008 2009 2010 2011

No of Dwelling Houses for Urban Transformation Built by KİPTAŞTable 13

5.618

481

-

5.618

481

-

4.094

899

631

2.008

-

-

-

3.250

-

328

1.659

83

20

7

TOTAL

75


Enabling housing inspections

Protecting natural, historical, cultural values in Bosphorous and making them suitable for public use

StrategicTarget 1.5

StrategicTarget 1.6

URBAN PLANNING ACTIVITIES

Within the scope of zoning activities, zoning implementations are inspected; preliminary projects are approved; legislation opinions are submitted and relevant legislation works are performed in accordance with the Metropolitan Municipality Law No 5216 within the area of responsibility of IMM.

ISTANBUL ZONE PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIES

Other than inspections; approval procedures are conducted for• Preliminary projects under the responsibility and duty of IMM asper Metropolitan Municipality Law No 5216 within the scope of Article 26 of Law on Public Works,• Preliminary projects required to be approved as per Zoning Plan- Plan notes,• In accordance with Istanbul Public Works Legislation;preliminary projects foro Buildings with a height of at least 60.50 m and aboveo Implementations including 50 or more detached buildingso Houses and residences with a total construction area of morethan 60.000 m2 o Business, shopping centres and buildings with purpose whichhave floor area of more than 40.000 m2 o Industry and storage buildings with a total construction area ofmore than 100.000 m2.

Table 14 Preliminary Project, Opinion, Zoning Status, Licence, Settlement Approvals

Preliminary Project

Opinion

Zoning Status

Licence

Settlement

56

244

7

2

1

56

404

6

2

-

31

252

29

10

6

88

244

8

3

-

97

515

33

3

-

Approval Type 2007 2008 2009 2010 2011

Resource. Department of Housing and Urban Developmentg 2011

BOSPHOROUS PROJECT /LICENCE /PERMIT /SETTLEMENT ACTIVITIESIn Bosphorous Zone which is subject to special legislation;

In the capacity of licence, permit and settlement procedures; activities are maintained for• Approving projects,• Issuing building demolition certificate• Issuing foundation, surface and renovation licences and retainingwall licence• Occupancy permit• Roofing permit and garden wall construction permit• Basic repair permit• Keeping static report,• Approving construction servitude and property ownershipprojects• Image and photograph confirmation procedures• On site investigation procedures.

Activities performed regarding Construction Instalments;

• Approving instalment projects of the buildings with BuildingPermit through investigation in accordance with the legislation in force,• Approving heat insulation projects and issuing heat insulationcontrol certificate,• Conducting annual periodic technical inspections of lifts in thebuildings as per the relevant legislation and issuing lift operation licence,• Preparing building inspection report through investigating thebuilding on site in terms of instalment for procedures of issuing Occupancy Permit Certificate (Residential Usage Licence) and approving projects.

Projects

- -

-

-

-

-

328

1.659

83

20

7

TOTAL


Resource. Directorate of Bosphorous Housing, 2011

Activities performed regarding maps:

• Preparing elevation-section certificate, construction-directionsurvey for buildings which might receive licences in the responsibility area of Bosphorous, detecting cadastral revisions and topographic status of building parcels,

• Preparing certificate showing locations and sub-basementelevations of buildings being constructed with a licence at the surface construction stage, controlling clearance height at the end of construction if required,

• Assisting in mapping services when necessary (For instance;determining unlicensed buildings without any cadastral address in construction control bureau, detecting blocks and parcels of locations with status of landslide, collapsed wall, collapsing probability reported to the Directorate)

• Completing documentation through controlling the conformityof renunciation for road as per legislation, road formation, amalgamation and parcelling procedures with the plan and submitting them to Executive Board for resolutions,

• Preparing report maps for road directions.

Table 15 Activity Information on Licence and Building Instalments in Bosphorous Zone

20082007 2009 2010

2011

77

26

29

15

11

53

128

25

2

66

34

32

5

11

63

73

47

3

74

19

32

34

11

48

113

21

3

77

34

36

32

26

108

240

77

6

18

5

7

6

4

17

35

17

1

37

7

3

10

8

39

93

36

-

24

9

4

7

5

20

77

23

1

100

22

17

26

20

85

230

96

3

21

1

3

3

3

9

25

20

1

Asian Side

Üsküdar Sarıyer Beşiktaş

European Side

Total

Foundation (Building) Licence (no/year)

Surface Licence (no/year)

Demolition Certificate (no/year)

Settlement Certificate (no/year)

Heat Insulation Report (no/year)

Scaffold Certificate (no/year)

Repair Permit (no/year)

Project Confirmation (no/year)

Wall Permit (no/year)

Document Type

Beykoz

• Preparing Written and Drawn Zoning Status,• Issuing constraint certificate; producing samples of base maps,cadastral and zoning plans,• Forming opinions or receiving opinions on reluctant subjectsregarding Implementation Zoning Plan,• Initiating plan revision procedure when required.

Activities performed regarding Zoning Status;

A place with settlement permit

77


Kaynak. İmar ve Şehircilik Daire Başkanlığı, 2011


1

12

21

-

24

18

-

9

9

6

93

90

5

48

42

Demolished places (no/year)

Places with Board (Demolition) Conclusions (no/year)

Halting Construction Activities (no/year)

Table 17 Building Inspection Activity Information for Bosphorous Zone

2011Asian Side

Beykoz Üsküdar Sarıyer Beşiktaş

European Side

Total

Activities performed regarding Inspection of Buildings;

• Making regular controls in order to prevent illegal construction inthe area of its responsibility as per Law no 2960,• Inspecting the conformity of licensed constructions with theirprojects and ensuring that they are maintained in accordance with their projects,• Conducting legal procedures for unlicensed buildings or buildingsnot in line with license and its annexes,• Preventing potential damages to natural ground and protectinglocations in the status of green area in the plan,• Taking essential precautions through determining buildings whichendanger security of life and property.90 illegal construction activities were suspended; 6 illegal buildings were demolished and 93 Executive Board Demolition Resolutions were taken for such buildings to be demolished by relevant parties in 2011.

Demolition Activities in Bosphorous Zone, 2011

225

152

-

-

3.853

283

167

2.576

300

180

2.115

20082007 2009 20102011

Preparing Elevation-Section CertificatePreparing Construction- Direction Surveys Dimensional Drawing Approval

Executive Board Conclusions

Zoning Status

Table 16

Certificate Type

Number of Elevation-Section Certificates/ Construction-Direction Surveys in Bosphorous Zone

ÜsküdarBeykozSarıyerBeşiktaş Total

613

-

-

1.700

48

44

6

4

359

52

38

8

9

642

193

152

27

33

2.346

30

21

6

10

272

63

49

7

10

1.073


363

54

761

400

97

708

5

52

835

11

49

876

20082007 2009 2010


Table 17 Plan Modifications in Bosphorous ZoneDISTRICTS

Beşiktaş

Sarıyer

Beykoz

ÜsküdarTotal

10

13

11

8

42

4

4

1

4

13

6

11

9

4

30

8

17

20

11

56

6

12

10

7

35

34

57

51

34

176

2007 Total2008 2009 2010 2011

Activities performed regarding Planning;

• Evaluating proposed plan modifications, submitting plan modification proposals to Metropolitan Municipality Assembly after receiving opinions of the relevant public institutions and organizations,• Submitting plan modifications approved by Assembly to General Directorate of Technical Research and Implementation, Ministry of Public Works and Settlement for High Coordination Council Resolution; conducting distribution and announcement procedures for approved plan modifications,• Classifying and archiving finalized plan modifications,• Reviewing plan objections and evaluating their conformity with the legislation,• Forming opinions or receiving opinions on reluctant subjects regarding Implementation Zoning Plan.

Table 18 ZONING MANAGEMENT ACTIVITY YEAR SECTORAL EXPENSE AMOUNT

SUB-SECTORSPreparing Sub-scaled Plans MappingConducting Housing InspectionsConducting Urban Design Practices Projecting Urban Designs Urban TransformationProjecting Urban TransformationPreparing Spatial Strategic PlanEvaluating Plan Conformity Requests on Parcel Basis ZONING MANAGEMENT TOTAL EXPENSES FOR 2011

3.026.238 TL

4.471.154 TL

1.064.490 TL

63.239 TL

1.707.872 TL

140.120 TL275.462 TL

4.208.588 TL

3.601 TL

14.960.763 TL

EXPENSE AMOUNT IN 2011


79

İSTANBUL BÜYÜKŞEHİR BELEDİYESİ I 2011 FAALİYET RAPORU

TR

AN

SP

OR

TA

TIO

N

ON

S

ER

VIC

ES

MA

NA

GE

ME

NT

Master Transportation Plan

Activities

Decisions Taken in scope of

Transportation Activities Rail Systems Land Transportation Systems Sea Transportation

Systems Car Parks Traffic Management Public Transportation Services


ISTANBUL METROPOLITAN MUNICIPALITY

ANNUAL REPORT

Transportation Services Management 82

INFORMATION AND EVALUATIONS

REGARDING ACTIVITIES

TRANSPORTATION SERVICES MANAGEMENT Strategic

Target 2.5

Strategic Delivering Economic, Fast, Safe and Comfortable

Transportation Master Plan Activities

Strengthening the Coordination between Planning, Project Design and Implementation Units

Transportation Services

Istanbul Metropolitan Municipality provides various transportation

services devoted to the objective of ensuring the citizens benefit

from the urban transportation in an accessible, safe, comfortable

and economic fashion. Transportation infrastructures are intended

to develop through revision of “Istanbul Transportation Master Plan”.

Planning and implementation activities for making rail system

transportation, one of the most effective transportation types,

prevalent in order to reach the target of increasing capacity, comfort

and accessibility in urban transportation are in a fast paced

progress. On the other hand, infrastructure projects such as roads,

crossroads, car parks are planned and implemented in order to

create transportation systems optimized in terms of technical and

economic aspects so as to ensure faster, more comfortable and

safer pedestrian and vehicular traffic.

Installing smart transportation and signalization systems that

meet requirements and expectations of every section of the

society including persons with disabilities and ensuring

systematic operation of these in order to ensure systematic and

controlled flow of pedestrian and vehicular traffic is among the

significant services carried out by Istanbul Metropolitan

Municipality. Furthermore, urban traffic is observed through

Traffic Control Center and drivers, passengers and pedestrians

are ensured to be kept informed and directed in accordance with

the data obtained so as to reduce the time spent on traffic by

using the available road network in the most effective way.

Contributing to safe and fast urban transportation by means of

raising the awareness of the public with the aim of creating

consciousness in traffic-related issues is targeted.

As in other services carried out by Istanbul Metropolitan

Municipality, energy efficiency is increased by using

environmentally friendly renewable energy resources also in the

transportation systems, contributing to environmental protection.

While maintaining these activities, expenditure details of activities

in the sector are included under the titles of sector and sub-sector

classified in the report; and general management expenditures

made for activities (stationery, toner, inventory purchases and

consumable materials) are also included in “Table of

Transportation Services Management Sectoral Expenditures for

Activity Year” excluding personnel expenses at the end of the

page in this chapter.

In parallel to the economic growth, a rapid growth in the population was

also experienced. The population which was approximately 6 million in

1985 reached over 13 million in a quarter of a century. Number of

registered cars in the city also increased six-fold in the same period,

resulting over 1.8 million. Together with the rapid urbanization, population

growth and economic growth, use of motor vehicles increased rapidly,

traffic congestion problem reached serious dimensions with significant

negative effects such as accidents and exhaust emission.

In Istanbul where the number of daily travels is tremendously high, most

of these travels are carried out by means of state roads and a significant

amount of the vehicles in the traffic consists of privately owned vehicles.

In spite of this, existing railway systems with a share of 13% cannot meet

the increasing traffic demand.

Table 1 Number of Cars and Vehicles

Amount 2009 2010 2011 No. of Private Vehicles Registered Item 1,553,094 1,779,377 1,897,626

No. of Vehicles Registered Item 2,721,203 2,828,359 2,913,846

Car Ownership (1/1,000 persons) Persons 134,31 138 143

Resource, Department of Transportation, 2011

Table 2 Average Mobility per Person

Average Mobility per person Amount 2011

By motor vehicles Item 1.01

Pedestrians included Item 1.83

Travel rate of pedestrians % 45


Various old and new transportation types such as bus, train, tram,

subway and boats are utilized for the public transportation in

Istanbul. However, an integrated network system could not be

maintained owing to the fact that transfers among these could not

be ensured in a sufficient manner.

Three individual Transportation Master Plan Activities have been

conducted for Istanbul province so far. First of these was conducted in

1985 in the manner that included Bosporus transition-railway tunnel

project, the second one was conducted in 1987 based on updating

the previous plan, and the third one was prepared in 1997 by IMM

and Istanbul Technical University.

Revision activities of Istanbul Transportation Master Plan were

initiated again in line with the requirements in 2005 and brought into

completion in 2009. This activity was conducted in three stages:

Preparation of Analytic Study and Model Calibration Traffic

Production Manual, Logistic Infrastructure Determination and

Planning Activity and Istanbul Integrated Urban Transportation

Master Plan.

Objective 2

83

A requirement for another revision of Istanbul Transportation

Master Plan emerged as a result of the revision of Istanbul

Environmental Arrangement Plan Revision Activity scaled

1/100.000 in 2009. Istanbul Transportation Master Plan

Revision Activity was initiated in 2009 therewith, and brought

into completion in 2011.

The targets of the activity involves preparation of an urban

transportation master plan consisting of preparation of short-

term (target year 2013), medium-term (target year 2018) and

long-term (2023 target year) and developing an

implementation plan for these three terms. The sub-targets of

the transportation master plan to be prepared in this scope are

defined under 3 subtitles:

• Decreasing dependency on private cars by means of

developing public transportation services, thus contributing to

increasing mobility and accessibility in the city and creating a

more inhabitable environment. • Improving and facilitating state road network in order to overcome vehicle traffic which has increased in the short term, forming appropriate future spatial growth of the city in the long term.

• Ensuring strict traffic rules in the framework of traffic management policies, enhancing traffic signalization system, improving traffic information system, imposing strict sanctions for illegal parking, enhancing pedestrian environment, ensuring control on car parks, and ensuring traffic safety.


83

Coordination of Transportation Department (UKOME) Decisions Decisions regarding the purpose of carrying out every kind of

transportation services within Istanbul Metropolitan Municipality in full

coordination; conducting high level assessments in regard to

transportation, traffic and public transportation are taken in

Coordination of Transportation Department (UKOME) established

with the participation of public body and institution representatives.

Table 5 Coordination of Transportation Department (UKOME) Decisions

Amount 2008 2009 2010 2011

Minibuses Item 77 67 31 39

Traffic Regulations Item 10 4 1 1

Park meters Item 3 1 7 21

Parking spots Item 4 3 3 -

Rail System Item 1 1 - 1

Taxi-Share Taxi Stops Item 3 26 16 15

TDI-IDO-TCDD Item 6 3 5 7

Pedestrianisation Projects Item 10 12 16 21

Heavy Tonnage Vehicles Item 11 14 15 44

IETT-OHO Item 6 6 4 17

General Item 26 20 33 3

TOTAL Item 157 157 131 169


Transportation and Traffic Regulation Commission (TTRC) Decisions

Decisions Taken in scope of Transportation Activities

Strategic Target 2.6

IMM Council Decisions on Transportation Investments Table 3 Transportation Investments Approved by IMM Council

Investment Amount 2008 2009 2010 2011

State Road System Projects Item 68 47 50 55

Rail System Projects Item 5 3 - 1

Transfer Center Projects Item 6 6 5 2

TOTAL Item 79 56 55 58 Resource, Department of Transportation 2011

Plan Changing Commission (PCC) Decisions

Plans and plan alteration proposals prepared by the concerned

units for 1/100.000, 1/25.000, 1/5.000, 1/1.000 scale plans are

evaluated in line with the plan criteria and the transportation

opinions are submitted. Plans and transportation assessments

regarding market halls, warehouses and bus stations in scope of

1/25.000 and 1/100.000 scale plans.

Table 4 Plan Changing Commission (PCC) Decisions

Amount 2008 2009 2010 2011 Decisions regarding the opinions of the body on

The decisions required for the coordination of traffic services under Istanbul Metropolitan Municipality’s duty, authorization and

responsibility are taken in Transportation and Traffic Regulation

Commission.

Table 6 Transportation and Traffic Regulation Commission (TTRC) Decisions

Amount 2008 2009 2010 2011

Temporary Traffic Circulation Item 219 174 158 227

Traffic Regulations Item 265 241 432 490

Signalization Item 83 39 66 68

Crosswalks Item 10 44 12 44

Parking lots Item 76 162 161 161

Heavy tonnage vehicles Item 2 3 2 -

Fuel oil+LPG Item 25 32 13 20

Undercrossings-overcrossings Item 9 11 25 17

Storehouse/Warehouse/TIR Item 9 2 14 4

Parking garages/Multistory Car Parks Item 131 6 9 9

Terminal Stations Item 2 1 2 -

Pedestrianisation Projects Item 6 7 9 14

Service Car Parks Item - 68 172 180

Cabstands Item - - 11 6

Other Item 11 14 13 27

TOTAL Item 848 804 1,099 1,267


modifications of 1/5000 scale plans Item 375 Decisions regarding the opinions of the body on modifications of 1/5000 scale plans Item 11 Decisions regarding opinions of the body for

modifications of 1/1000 and 1/5000 scale plans Item 6

conducted together TOTAL Item 392

276 309 375

3 2 -

12 5 34 291 316 409 Resource, Department of Transportation, 2011


Strengthening Collaboration with the Shareholders in regard to Transportation

Services Management

Map

1. İ

stan

bul-w

ide

Raile

d Sy

stem

Lin

es,

2011

Reso

urce

, Depar

tment

of T

ransp

ortatio

n, 2

011


85

Rail Systems

Strategic

Target 2.1 Extensification of Public Transportation and Increasing Comfort

Considering the rapid development and growth as well as that

Istanbul has a multi-centered and dense settlement structure,

improvement of rail systems in parallel to this is one of the

uttermost requirements of the city.

Graph1. Transportation Decisions Taken by

Commissions between 2007–2011

1462 1397 1546

1252

1006

1267

1845

322

Ongoing activities regarding extensification of rail systems to

include Istanbul province in general as a solution to the

transportation problem are conducted by Istanbul Metropolitan

Municipality. 2007

Table 7 General Rail System Activities PEC UKOME

Lines Length (Km) TTRC TOTAL

Available Rail System Network (IMM) 102.7

Marmaray (DLH) 77

Under Construction (IMM) 30.35

Contact Phase (İBB) 20

Implementation Project Completed (Tender Phase) 65.5

Rail Systems with ongoing projects 13

Rail Systems on Survey Phase 288.1

Monorail Lines on Survey Phase 43.9

TOTAL 640.55


Table 8 Available Rail Systems

848

134 157

392 291

2008 2009

1099 804

157 131

316 409

2010 2011

Resource, Department of Transportation,

2011

169

Hatlar

Aksaray – Atatürk Airport Light Rail

Tunel - Taksim (Nostalgic Tramway)

Kadıkoy - Moda (Nostalgic Tramway)

Tünel - Karaköy Funicular

Taksim - Macka (Telpher)

Eminonu - Zeytinburnu Tramway

Kabatas-Eminonu Tramway

Zeytinburnu - Gungoren - Bagcilar Tramway Taksim - Kabataş Funicular

Eyüp-Piyerloti (Telpher)

Topkapi – Edirnekapi Tramway

Edirnekapi – Sultanciftligi Tramway Taksim–4.Levent Subway

4.Levent – Darussafaka Subway

Darussafaka – Haciosman Subway

Sanayi - Seyrantepe Subway

Sishane – Taksim Subway

Kadıkoy-Kartal Subway Line TOTAL

Total Length Before 2004 (Km)

20.3

1.6

2.6

0.6

0.3

11.2

-

-

-

-

-

-

8.5

-

-

-

-

-

45.1

102.7

Length Added After 2004 (Km)

-

-

-

-

-

-

2.9

5.2

0.64

0.42

2.5

12.8

-

6.77

1.35

1.67

1.65

21.7

57.6

Passengers (Person/Day)

295,000

5,200

3,300

18,900

2,350

375,000

57,000

55,500

7,300

21,500

148,000

277,000

28,000

12,000

On testing phase

1,306,050


Completed Rail System Projects

Rail Systems with Completed Projects

Tablo 9 Capacity Indicators of Rail System Administration Table 10 Rail Systems with Completed Projects

Capacity Duration of Construction Capacity Indicators 2007

No. of Garages 4

Garage Vehicle Capacity 186

Lines* (Item) 9

Stations* 91

Vehicles* (Item) 228 * Telphers included

2008 2009 2010 2011

4 5 5 5

186 312 312 312

9 9 9 8

91 98 100 100

232 257 400 408

Resource. Ulasim Inc.. 2011

Lines Type

Bakirkoy-Beylikduzu Subway Line* Subway

Bakırkoy - Bahcelievler-Bagcilar Subway (Kirazli) Subway Line*

Yenikapi-Incirli Subway Line Subway

TOTAL -

* On the phase of transfer to Ministry of Transportation.

Length (Km) (Passenger/Hour/Direction) (Years)

25 55,000 4

9 70,000 4

7 70,000 4

41 195,000 -




Rail Systems Projects Put into Service following Completion of Tests

Table 11 Rail System Project Put into Service following Completion of Tests

Line Length (km)

4.Levent - H.osman Subway 1,35 (between Darussafaka - H.osman)


Darüşşafaka – Hacıosman Subway

Having the structure of a 6 level underground building, the station

also permitted the construction of a 4 level underground car park

depending on the amount of depth required by the slope criterion

of Haciosman hillside to guarantee future development of the

Subway to north.

Deepest 2 levels were constructed for the functions of Subway.

Having the identity of a fully equipped transfer center, the station

was designed in complience with transfer requirements of

passengers coming from Sarıyer district by buses, minibuses,

taxis and private vehicles owing to its last station position.

As with every new Subway Station, this station was also designed

as a “thematic station”. The theme of the station is “peace and

prosperity framed by the green color of olive and fig trees and blue

color of bosphorus, and seagulls”.

Hacıosman station commenced operation with passengers on

23/05/2011, and formal opening was conducted on 09/07/2011.

Rail System on Test Phase following Completion of Construction

Kadikoy- Kartal Subway Line

Line Length: 21.7 km.

No. of Stations: 16 Capacity: 70,000 Passengers/Hour/Direction

The stations of the line: Kadıköy, Ayrilikcesme, Acıbadem, Unalan, Goztepe, Yenisahra, Kozyatagı, Bostancı, Küçükyalı, Maltepe, Huzurevi, Gulsuyu, Esenkent, Hastane/Adliye, Soganlik, Kartal.

Simultaneous tunnel excavation activities were conducted on 68 stops continuously on a 24-hour basis on Kadıköy-Kartal Subway Line. With the increasing excavation speed, minimum average per day was 100 meters.

First test drive of a section with 12.5 kilometers length between Kozyatagi-Kartal, rail and electromechanic systems of which were completed, was conducted on 30 May 2011. The first test drive of the complete line with the remaining section included was conducted on 11 November 2011. Safety-security tests and wagon-signalization integration tests are currently ongoing. Subway trains consisting of 8 wagons with a total capacity of 2,000 persons on the line, each platform length of which is 180 meters, are going to reduce duration of travel between Kadikoy-Kartal to approximately 30 minutes. Since the system has the capacity of 70,000 passengers on the same direction per hour, rendering service to over one million of passengers per day is estimated.

4. Levent - Haciosman Subway Opening Ceremony

Kadikoy-Kartal Subway Test Drive

Ongoing Rail System Projects Rail System Projects with Ongoing Project Design Activities

Table 12 Rail System Projects with Ongoing Project Design Process

Line Length (km)

Ataköy-Bahcelievler -İkitelli 13 Subway


87

Rail System Projects Under Construction

Table 13

Rail Systems Under Construction

Length

Capacity

Physical Completion

Item No Lines Type

1 Halic Subway Transition Bridge Construction Cable Stayed Steel Bridge

2 Unkapani-Yenikapi Subway Subway

3 Yenikapi-Aksaray LRT Connection Light Metro

4 Taksim-Yenikapı Electromechanic Systems Provision, Installation and Administration Subway (Electromechanic Activities)

5 Kartal-Kaynarca Subway Line Subway

6 Otogar-Bagcilar-Ikitelli-Basaksehir-Olimpiyat Subway Light Metro

TOTAL

Şişhane –Yenikapı Subway Line

Halic Bridge-Transition Bridge Construction

Projects regarding Halic Bridge Transition were approved by

Board for Protection on 6 July 2005. Subsequent to signing the

Agreement on 19/12/2008, site delivery was conducted on 2

January 2009 and the activities were commenced. The scope of

the work consists of Azapkapi Viaduct + Steel Bridge + Mobile

Bridge + Unkapani Viaduct, total length of which is 936 meters.

The completion of Halic Subway Transition Bridge construction,

which is one of the most important stages of Istanbul Subway, is

going to let passengers boarding subway in Hacıosman reach

Yenikapı transfer station uninterruptedly. Kadıköy-Kartal,

Bakirkoy- Ataturk Airport or Bagcilar-Olimpiyatkoyu and

Basaksehir will be arrived shortly through Marmaray connection

here.

32 main girder marine piles as well as 16 protection and platform piles

have been completed so far. Archeological excavations in Beyoglu

and Unkapani Viaduct zones were completed and manufacturing for

groundwork was commenced.

Manufacturing of 18 bored piles, 1 groundwork, 3 groundworks (pile cap) and 1 well foundation were completed in Beyoglu.

Manufacturing process of 1 foundation well and 2 groundworks

(pile caps) are ongoing.

Manufacturing of 2 foundation wells are ongoing and 2 of 16 piles

were completed in Unkapanı. Bored piles are still being

manufactured.

Yenikapi-Unkapanı Subway Line

Yenikapi Station

It is the largest and most integrated station of the Subway system

in the project. A perron floor is included in the concourse structure

to be constructed as cut-and-cover, and it is planned to be a common station for light rail system and subway. Besides, there

is a passenger connection with Marmaray station. A car park for

650 vehicles is also included.

Estimated Completion Date (Km) (Passengers/Hour/Direction) (%) (Year)

0.94 70,000 47 2013

2.61 70,000 76 2013

0.7 35,000 75 2013

5.9* 70,000 60 2013

4.5 70,000 35 2013

21.6 70,000 89 2013

30.35 315,000 - - Resource, Department of Transportation, 2011

* Not a new line but electromechanic system provision of existing project - not included in total length anad capacity.

P3-3 Pile Steel Sheath Rough Cutting

P5-1 Foundation Concrete Casting



22 sunken ships dated between 5th-15th centuries were found on

the archeological excavations carried out so far. Transferring one

of these to desalinization pool by Istanbul University Protection

and Maintenance of Moveable Cultural Heritage experts was also

completed. Activities in collaboration with Istanbul University

Protection and Maintenance of Moveable Cultural Heritage

department are ongoing. The remains of the small church

(chapel) found in Yenikapı station zone was temporarily

transferred to an appropriate area within the station zone following

certification under supervision of General Directorate of Museums

in line with Board for Protection decision. The remains will be

exhibited in its original location after the construction of the station.

Sehzadebasi Station 2 concourse structures were designed for this station. First one is

planned to be located in front of Vezneciler Girls Dormitory while the

other one is planned to be located on Buyuk Resit Pasa Street. Our

project pertaining to the removal of Ottoman foundation remains in

order to reveal Bryzantine mosaics located in the area, archeological

excavation works of which have been completed previously in the

1st concourse, and to continue excavation was submitted to the

Board for Protection upon receiving approval from General

Directorate of Museums, and was approved.

Infrastructure displacement activities were commenced within the

zone for which UKOME decision on temporary road closure on

Buyuk Resit Pasa Street was taken. Stairway tunnels of this station

as well as interlayer P, A and T tunnel excavations and coating

concrete activities were completed, and ventilation shaft

manufacturing is to be initiated. Excavations for middle and right

galleries as well as reinforced concrete middle wall of the middle

gallery, and invert and archway concreting of the right and left

galleries of Suleymaniye (C-1) tunnel were completed. Pile

manufacturing, the number of which is 117 in total, was completed

and archeological excavation related manufacturing is still ongoing.

The mosaic (Opus Sectile) from Bryzantine Period found during the

archeological excavations carried out by Directorate of Regional

Board for Protection of Cultural and Natural Heritage officials was

decided to be removed under the supervision of General

Directorate of Istanbul Archeology Museums and to be put under

protection in a location to be recommended by the mentioned

Directorate. Accordingly, Opus Sectile Mosaic was transferred to

Istanbul University Protection and Maintenance of Moveable

Cultural Heritage Department for conservation and restoration

activities.

Yenikapi Station Archeological Activities

Sehzadebasi Tunnel Platform

Aksaray LRTS Station-Yenikapı Station Connection

Connecting Light Metro System, last station of which is located in

Aksaray, to Yenikapi Station is also included in the project. Total

distance between LRTS Aksaray Station and Yenikapi Subway

Station is 625 meters consisting of 417 meters of bored tunnel

and 208 meters of cut-and-cover. 524 meters of tunnel were

excavated and concreted so far.

Currently, archeological research excavation prior to cut-and-cover structuring within the last section of 70 meters in the connection point to Yenikapi Station is ongoing.

89

Istanbul Subway - Provision, Installation and Commissioning Activities of Electromechanical Systems between Taksim-Yenikapi

These are, in complete compliance with electromechanical systems

of 4. Levent - Taksim Subway the construction of which has been

brought into completion, operations related to project designing and

constructing of double subway lines of 5200 meters of Istanbul

Subway between Taksim-Yenikapi (0.936 kilometers of which is to be

on viaduct and drawbridge) as well as system-related operation,

maintenance, supervision, training and fine works, entrance-exit

structures, laying the rails, electricity supply and distribution,

signalization, communication, lighting, escalator, lift, ventilation,

sanitary installation and subway vehicles of Sishane, Unkapani,

Sehzadebasi and Yenikapi Station buildings located on this line, and

construction and electromechanical works of Light Rail System

Aksaray-Yenikapi Connection of 700 meters length.The section

between Taksim-Sishane was engaged on 30 January 2009 in

scope of the work and Sishane-Yenikapi section’s electromechanical

work is to be commenced subsequent to the completion of

construction works.

Subway Construction between Kartal – Kaynarca

Kadikoy-Kartal Subway to be commissioned is going to be

extended for another 3 stations thanks to this project. The distance

between Kartal-Kaynarca is approximately 4.5 kilometers. Yakacik

Station, Pendik Station and Kaynarca Station are located on this

line. The project design of the connection line between Kaynarca

Station and Sabiha Gokcen Airport is conducted by General

Directorate of Railways, Harbors and Airports Construction

affiliated to Ministry of Transportation.

The subway line was designed so as to ensure integration of

passenger transfer to Kaynarca Station from the line, project

design of which is conducted by General Directorate of Railways,

Harbors and Airports Construction. Station buildings are to be

constructed with approximately 1.5 kilometers of intervals on D-

100 State Road route and in parallel to D-100 State Road.

Excavation was initiated with 2 tunnel boring machines in Kartal for the tunnels of this line and approximately 85% of the tunnel

between Kartal-Kaynarca was excavated via these machines.

Remaining section is planned to be excavated with classical

excavation method in scope of a new tender. The assignment of

construction of stations and electromechanical requirements of the

system are going to be given under the scope of a new tender.

Otogar - Bagcilar - Ikitelli - Olimpiyat Koyu - Başaksehir Subway Construction and Provision of Vehicle

Otogar - Bağcilar (Kirazli) Light Metro Line

Length of the Line: 5.8 km. No. of Stations: 5 Stations; Esenler, Menderes, Üçyüzlü, Bağcılar Square, Kirazli

Construction works between Otogar-Bagcilar (Kirazli) are currently ongoing. 80% of this section, which consists of 5 stations, was completed and full completion is targeted by the end of 2012.

Bagcilar-Mahmutbey-İkitelli-Olimpiyat Koyu Subway Line

Length of the Line: 15.8 km. No. of Stations: 11

Stations; Kirazlı, Yenimahalle, Mahmutbey, İstoç, Ziya Gökalp

Mahallesi, Olimpiyat, İkitelli Sanayi, Turgut Özal, Siteler, Basak

Konutlari, Metrokent.

Bağcılar-Mahmutbey-İkitelli Olimpiyat Köyü Subway Line

construction works are still ongoing and planned to be completed

within the first half of 2012.

A total of 51,715 meters of railway lines were laid in scope of line works and 57,374 meters of walkway was constructed. Test drives

of the train within half of the line were initiated.

Map 2. Otogar-Bagcilar – İkitelli-Basaksehir- Olimpiyat Koyu Subway System Route Plan


Table 14 Rail Systems on Contracting and Site Delivery Stages

Length Capacity Estimated

Table 17 Monorail Lines on Survey Stage

Lines Type

Uskudar-Altunizade-Umraniye Subway Cekmekoy-Sancaktepe Subway

(km) (Passengers/Hour/direction) Completion Year

20 55,000 2015


Item Route No

1 Atasehir-Ümraniye Monorail Line

2 Beyoglu-Sisli Monorail Line

3 Kartal-D100 Monorail Line

4 Sabiha Gokcen Airport-Formula Monorail Line

5 Maltepe-Basibuyuk Monorail Line 6 4. Levent-Gultepe-Celiktepe-Levent Monorail Line 7 Sefakoy-Kuyumcukent-Airport Monorail Line

TOTAL

Estimated Completion Year Length (km)

2019 11.1

2023 5.8

2023 3

2023 7.7

2023 3.6

2023 5,5 2023 7.2 43.9

Üsküdar - Ümraniye - Çekmeköy - Sancaktepe Subway Line

The tender for the subway line to reduce travelling between Üsküdar-Sancaktepe to 24 minutes was approved on 15/09/2011. In scope of the tender for a subway line of 20 kilometers length including 16 stations, all of the construction and electromechanical works of the line are to be conducted rapidly by a single enterprise. The groundbreaking is to be done in the beginning of 2012.

Table 15 Rail System Projects on Tender Stage

Lines Length (km) Capacity (Passengers/Hour/direction) Duration of Construction

Kabatas-Beşiktas-Alibeykoy- 24.5 70,000 4 (years)

Mahmutbey Subway Line Resource, Department of Transportation, 2011

Following the completion of the subway including a warehouse site

and 2,750 meters of connection tunnels heading to the warehouse,

travel duration between Üsküdar-Sancaktepe is going to be reduced

to 24 minutes. Üsküdar Subway is anticipated to be completed and

put into the service of Istanbul citizens in 38 months.

Maintenance and Repair of Rail Systems

Isolation for anti noise and vibration activities on LRT line, rail grinding

and re-profiling, line and power activities on subway and tramway

lines as well as all periodic maintenance, repair and inspection

activities of operating subway and tramway vehicles are conducted.

Maintenance, modification and revision activities of all the existing

lines and power systems are maintained throughout the year.

Table 1

Rail Systems on Survey Stage

Anticipated Length

Item No. 1

2

3

4

5

6

7

8

9

10

11 12

13

14

15

16

17 18 19

20

21

22

23

24

Route

Dudullu-Bostanci Rail System Line

Bagcilar (Kirazli)-Kucukcekmece (Halkali) Light Metro

Sogutlucesme-Aksaray Subway (Short Ring)

Halic Vicinity Tramway Zeytinburnu –Bayrampasa-Gaziosmanpasa-Eyup-Kagithane- Besiktas-Üskudar-Ümraniye-Atasehir-Kadıkoy

Bagcilar (Mahmutbey)-Kucukcekmece-Basaksehir-Esenyurt (Ispartakule)

Basaksehir 4-Kayabasi Central Subway

Edirnekapi-VeznecilerTramway

Levent-Rumeli Hisarustu Mini Subway + Finucular Connection

Zincirlikuyu-Altunizade-Camlica Bosphorus Telpher

Cekmekoy-Tasdelen Rail System Line

Kadıkoy-Atasehir-Umraniye-Sancaktepe-Sultanbeyli

Sabiha Gokcen Airport-Tuzla (O.S.B)

Sishane-Kabatas Rail System Line

Cekmekoy-Sancaktepe-Sultanbeyli Rail System Line

Esenyurt-Beylikduzu-Avcilar Rail System Line Buyukcekmece-Esenyurt Rail System Line Basaksehir-Kayabasi-Olimpiyat Koyu Rail System Line

Buyukcekmece (TUYAP)-Silivri

Sultangazi (Sultanciftligi)-Arnavutkoy Rail System Line

Sultangazi (Habibler)-Basaksehir (Kayabasi) Rail System Line

Besiktas-Sariyer Rail System Line

Uskudar-Beykoz Rail System Line

Haciosman-Cayırbası Subway

TOTAL

Date of Service (km)

2019 13.8

2019 9.4

2019 22

2023 9.6

2023 40.3

2023 12.5

2023 3

2023 3.5

2023 4

2023 7.5

2023 5.2

2023 21

2023 6.8

2023 1.7

2023 9

2023 17

2023 10.5

2023 13

2023 32.5

2023 11.5

2023 2

2023 14.6

2023 15

2023 2.7

288.1 Resource, Department of Transportation, 2011


Land Transportation Systems Strategic

Target 2.1 Extensification of Public Transportation and Increasing Comfort Strategic

Target 2.2 Strengthening Transportation Infrastructure

The Istanbul-wide insufficiency of state road network resulting from

the increase in the vehicles used in the urban transportation, which

leads to traffic problems and requires increasing the capacities of

transportation infrastructure (roads, junctions and car parks) as well as

developing additional transportation routes.

Therefore, existing and future characteristics of Istanbul land

transportation system are determined and survey, planning and project

activities to shape the measures and investments necessitated by the

transportation requirements are conducted. Besides, the coordination of

high investment long-term projects with short-term regulations that can

be realized with low amounts of investments are ensured, and projects

that pursue integrity in transportation system are prepared for this

purpose.

With the transportation problems increasing day by day, procurement

of services through tenders from bodies with sufficient equipment and

specialist personnel is opted in Istanbul to improve the services in

order to reduce the duration of travel and traffic congestion, avoid

accidents by ensuring traffic safety and increasing the capacity of

road network infrastructure by improvement.

91

Road Transportation

General Operational Information

Table 18 General Data pertaining to Bus Transportation

İETT 2007 2008 2009 2010 2011 No. of Garages (Item) 9 9 9 12 15*

Vehicle Capacity of Garages (Item) 4,767 4,767 4,767 5,067 5,067

No. of Routes (Item) 540 536 525 532 585

No. of Bus Stops (Item) 9,134 9,733 9,975 9,855 10,851

No. of Vehicles (Item) 2,824 2,841 2,824 2,768 2,609

No. of Voyages (Voyages/Year 5,676,251 5,480,458 5,197,120 5,049,443 4,964,509

No. of Passengers (Passenger/Year) 524,679,190 549,264,960 561,654,410 576,256,727 558,051,516

Covered Distance (Km/Year) 194,819,988 193,123,959 196,611,655 196,283,356 196,137,341

Consumed Fuel (L/Year) 93,878,899 94,056,318 95,037,176 96,850,844 94,089,356

Private Public Bus (Item) 2,043 2,082 2,059 2,055 2,445** Resource: Istanbul Electricity, Tramway and Tunnel (IETT) General Management, 2011

*9 garages, 5 parking garages and 1 engine overhaul unit

**2,117 private public buses + 328 Otobus Inc.

Table 19 Istanbul Electricity, Tramway and Tunnel (IETT) Garages and Capacities

Garage Title Total Space (m2) Indoors Space (m2) Fleet (Item)

Ikitelli 192,000 28,000 522 Anadolu 58,200 10,000 374 Topkapi 17,558 7,000 144 Edirnekapi 60,000 6,720 357 Ayazaga 102,275 11,500 333

Hasanpasa 37,000 4,000 378

Kagithane 65,000 23,000 227

Sarigazi 15,000 1,420 140

Sahinkaya 13,000 2,300 134

Pendik Parking Garage* 10,000 - -

Yunus Parking Garage* 5,600 600 -

Cobancesme Parking Garage * 9,000 500 -

Yedikule Parking Garage * 4,200 - -

Avcilar Parking Garage * 19,000 250 -

TOTAL 607,833 95,290 2,609

Kağıthane Garage Resource: Istanbul Electricity, Tramway and Tunnel (IETT) General Management, 2011 * Parking garages were built for parking vehicles. Fleets are under responsibility of the garages given above.

Istanbul Otobus Inc. (IOAS) had the bus operators procure 312 (2011

model) buses in 2011 through route leasing method in order to increase

passenger comfort and meet increasing passenger demand. Besides,

16 (2012 model) solo buses will commence rendering service under

IOAS in 2012.

Completed Road Transportation Projects

Bus Procurements

Procurements of total 500 buses consisting of 279 solo and 221

articulated buses were conducted subsequent to tenders in 2011, and

these procurements were included in the budget of 2012. The delivery

of these vehicles are to be initiated starting from April 2012. An

additional procurement of 200 compressed natural gas (CNG) buses

will be conducted within 2012.

Activities pertaining to the procurement of total 300 buses including

100 high passenger capacity buses for Metrobus line, 100 classic solo

buses and 100 articulates buses, which will ensure discarding the end-

of-life buses from service in this framework, are to be commenced in

2012.

Ongoing Road Transportation Projects

Smart Card Passenger Informing (Ak-Yol-Bil) Project

Smart Card Transportation Management and Passenger Informing

Project is IETT’s computer aided real-time Fleet Management system.

The aim of the project is increasing field control and supervision by

centralizing the works conducted by IETT through its personnel on the

site.

The project, consisting of three stages as Vehicle Tracking System,

Fleet Management System and Passenger Informing System, is

going to ensure monitoring and directing the buses from the

commanding center, and informing the passengers instantenaously

via systems to be installed on the bus stops. As of the end of 2011; ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT

YOL

KAVŞ

AK


•Ak-Yol-Bil Control Center came into operation in Kagithane.

•Server systems were installed.

•Computers and other technical conditions were prepared.

•Basic-level fleet monitoring, commanding and passenger informing

softwares are available..

• 600 bus-stop installations were conducted.

• All IETT, OAS and private public buses are managable via software.

Currently, arrival time of the buses can be seen in the bus stops. Number of passengers in the stops and voyage completion information are received via the system. In case of emergencies, process management is carried out through signalization upon submission. Electronical fleet monitoring, management and controlling operations through the system are available.

Table 20 General Status of State Road Projects

Junction-Road Projects Road Tunnels Transfer Car Parks •Informing systems with voice and LCD features were installed in Status Junction (Item) Road (Item) (Item) Center (Item) (Item)

95% of the fleet. Construction Completed 13 10 - - 7

• LCD installation was conducted in 20 Transfer Points. Under Construction 12 12 1 3 6 Construction Planned 35 1 1 - -

Project Completed 16 31 - 5 22

Project Ongoing 16 16 7 29 - Planned (on survey stage) - - 18 42 382

Roads and Junctions Current Tender Completed - - 4 - 14 Council Decision Taken - - - 5 36

Completed Road and Junction Projects

Table 21 Road and Junction Projects Completed

Type District Project Title Start Date Completion Date Arnavutkoy Haracci Hadimkoy Connection Road, Junction Preliminary Project 06/12/2010 03/06/2011

Arnavutkoy Road, Junction Preliminary Project between CilingirYolu-TerkosYolu (Reconstruction Roads) 21/12/2010 16/09/2011 Arnavutkoy Road, Junction Implementation Project between Cilingir Road - Mehmet Akif Street 21/12/2010 25/08/2011

Avcilar Firuzkoy–TahtakaleRoad Revision Implementation Project 15/11/2010 19/10/2011

Bagcilar Istek-Giykoop, Basaksehir 4th Etape (Between 100Yil Bridge and ISTOC)Road, Junction Implementation Project 15/11/2010 19/10/2011 Bakirkoy Florya St.- Istanbul St..- Hatboyu St.- Kirserdari St. Road, Junction Implementation Project (final project) 21/12/2010 25/08/2011

Basaksehir Road, Junction Implementation Project between Ispartakule-HadimkoyRoad 21/12/2010 25/08/2011

Basaksehir Azatli District Kayabasi Road - Road Rehabilitation Project 21/12/2010 04/06/2011

Bayrampasa Davutpasa - Otogar - Esenler Road Terazidere Station Curve Layout Road Implementation Project 03/10/2011 28/10/2011

Besiktas Road, Junction Implementation Project between Carsiagasi Road- Muallim Naci St. 21/12/2010 25/08/2011

Beykoz Pasabahce Cubuklu St.- Şehit Ersin Guner StConnection Road - Road, Junction Implementation Project 15/11/2010 19/10/2011

Beyoglu D-100 Northern Bypass Road between Etibank St. - Pazaralti St. Implementation Project 06/12/2010 19/10/2011

Beyoglu Kasimpasa Haskoy St. Rehabilitation Implementation Project 21/12/2010 25/08/2011

Buyukcekmece Devebagirtan District D-100 State Road Southern Road (Ramp) Implementation Project 06/12/2010 16/09/2011

Esenyurt Hadimkoy road Gulbahce District Cemetery Connection - Road, Junction Implementation Project 21/12/2010 04/06/2011

Eyup Kemerburgaz Hasdal Road - Road, Junction Preliminary Project 06/12/2010 31/03/2011

Eyup Pirinci KoyYolu St., Ikilikemer Creek Passage Road, Junction Implementation Project 21/12/2010 16/09/2011

Kucukcekmece Olimpiyat Road Revision Road, Junction Preliminary Project between Ikitelli Junction 3rd Belt Highway 06/12/2010 03/06/2011

Kucukcekmece Olimpiyat Road Revision Road, Junction Preliminary Project between Ikiteli Junction-Ataturk Airport 06/12/2010 03/06/2011

Kucukcekmece Mahmutbey Road Road, Junction Implementation Project between Mahmutbey Bridge - Sultanciftligi (TEM Mahmutbey Bridge) 06/12/2010 25/08/2011

Kucukcekmece TEM Northern-Southern Bypass Roads between Mahmutbey Western Junction - Altinsehir, Junction and Traffic regulation Implementation Project) 06/12/2010 03/06/2011

Kucukcekmece Road, Junction Implementation Project between Sakarya St. - Halkali Square 15/11/2010 19/10/2011

Sancaktepe Osmangazi St. - Ulubatli Hasan St. intersection Undercrossing Implementation Project 06/12/2010 25/08/2011 Sancaktepe Road, Junction Implementation Project between TEM Northern Bypass Road and Former Ankara St. (Mevlana St. - Seckin Road) 15/11/2010 19/10/2011

Sancaktepe Road, Junction Implementation Project between Ataturk St. - Ulubatli Hasan St. (Former Ankara St.) 15/11/2010 19/10/2011

Sariyer Road, Junction Implementation Project between Bahcekoy-Kemerburgaz (Bahcekoy Kemerburgaz Road) 21/12/2010 25/08/2011

Sariyer Istinye Hillside (Vakifbahce Road) Road, Junction Implementation Project 06/12/2010 16/09/2011 Sariyer Road Rehabilitation Implementation Project between ABC Road - ŞisliYenikoy St. ( Malkocoglu Road. - Meral Road.) 06/12/2010 16/09/2011

Tuzla Road, Junction Implementation Project between Tepeoren Center - 1st St. (OrhanliRoad) 21/12/2010 04/06/2011 Uskudar Bosphorus Coastal Road Kuzguncuk District Close Vicinity of Tekel Tobacco Storehouses Alternative Road and Junction Arrangement Project 21/12/2010 04/06/2011

Uskudar Cengelkoy St. Level Reduction Project 15/11/2010 19/10/2011

Atasehir Halk St.-Karaman Ciftligi St.-Bostanci St.-Hal St. intersections Kesisimleri Road, Junction Implementation Project 15/11/2010 19/10/2011

Bahcelievler Cobancesme Junction D-100 Bypass Road Intersection Road, Junction Implementation Project 06/12/2010 04/06/2011

Bayrampasa Bridge Implementation Project on TEM Connection Road 11/02/2011 09/08/2011

Bayrampasa Road, Junction Implementation Project Mehmet Akif Inan St.-TEM Connection Road (E-6) 06/12/2010 16/09/2011

Beykoz Road, Junction Implementation Project on and around Anatolian Fortress 21/12/2010 25/08/2011

Beykoz Vehicle Undercrossing Implementation Project on Incirkoy St. in front of Beykoz Muncipality 21/12/2010 04/06/2011

Buyukcekmece TCDD Undercrossing Implementation Project on State Road Connecting Hadimkoy,Yesilpinar, Nakkas Villages 21/12/2010 25/08/2011

Esenler Ücyuzlu Junction Road, Junction Revision Implementation Project 15/11/2010 19/10/2011

Eyup Edirnekapi Junction and Vicinity Road, Junction Revision Implementation Project 11/02/2011 10/08/2011

Kadikoy Road, Junction Implementation Project in front of Haydarpasa Numune Hospital 21/12/2010 04/06/2011 Kucukcekmece Road, Junction Implementation Project between TCDD AsikVeysel St. - Hatboyu St. 06/12/2010 16/09/2011

Maltepe Bagdat st. (in front of Cumhuriyet Mosque) Road, Junction Implementation Project 21/12/2010 25/08/2011

Pendik TEM D-100 Connection Road - Cumhuriyet St. Intersection Road, Junction Implementation Project 21/12/2010 04/06/2011 Pendik D-100 State Road - Cumhuriyet St. Intersection Road, Junction Implementation Project 21/12/2010 04/06/2011

Uskudar Acibadem St.- Prof.Dr. Kerim Gokay St. Intersection Road, Junction Implementation Project 22/03/2006 27/06/2011

Uskudar UmraniyeTEM Conection Road, Former Kisikli St. Intersection Road, Junction Implementation Project 21/12/2010 04/06/2011


RO

AD

S JU

NC

TIO

NS

YOL

KAVŞ

AK

93

Road and Junction Projects Construction of Which are Completed Table 22 Road and Junction Projects Construction of Which are Completed

Type District Tender Start Date Completion Date

B.Cekmece Buyukcekmece S Ramp and TUYAP Front Road Rehabilitation Construction 28/10/2010 11/03/2011

Bahcelievler Izzettin Calislar St. Infrastructure and Street Regulation Construction 14/08/2007 05/01/2011

Bahcelievler BahcelievlerTrade Center (Mall) Construction of Connection Roads (Road) 18/03/2009 09/04/2011

Basaksehir Construction of Ikitelli Vuaduct and Connection Roads 27/08/2010 06/10/2011

Besiktas Construction of EtilerTEM Connection Road 07/01/2011 13/10/2011

Gaziosmanpasa Baglarbasi St. Arrangement Construction 14/08/2007 05/01/2011

Gaziosmanpasa Road Construction between Metris - Bogazkoy 13/07/2010 26/08/2011

K.Cekmece Besyol Metrobus Stop Construction 07/01/2011 06/05/2011

Silivri Selimpasa Adnan Menderes Boulevard Belt Highway Construction 12/07/2010 06/07/2011 Uskudar Uskudar Coastal Line Arrangement Construction 18/03/2011 14/08/2011

Bahcelievler BahcelievlerTrade Center (mall) Connection Roads Construction (junction) 18/03/2009 09/04/2011

Bakırkoy Yesilkoy Junction with Fountain Construction 05/11/2010 19/03/2011

Besiktas Etiler CengizTopel St. - Emin Road Intersection TEM Connection Road and Junction Construction (protocol) 03/05/2010 30/03/2011

Esenler Esenler Square Underground Passage Construction 20/08/2010 31/08/2011

Gaziosmanpasa Gaziosmanpasa Square Undercrossing Addition Construction 20/07/2010 15/05/2011

Kadıkoy BostanciTCDD Undercrossing and Connection Roads Construction 25/06/2010 19/02/2011 Sultangazi Osmangazi Undercrossing Addition Construction 20/08/2010 14/08/2011

Sile Madenler Undercrossing 20/08/2010 15/06/2011

Sile Tasdelen Junction Construction 13/09/2010 10/10/2011*

Umraniye Tepeustu Junction Construction 10/01/2011 06/09/2011*

Umraniye TEM Bypass Road Undercrossings Construction 18/05/2010 12/08/2011

Uskudar Beylerbeyi Junction and Connection Roads Construction 05/07/2010 29/06/2011

İstanbul Geneli Istanbul-wide Bridge, Junction, Overcrossing, Undercrossing, Viaduct and Infrastructures Construction 02/07/2008 03/11/2011

MAINTENANCE AND REPAIR OF JUNCTIONS AND ROADS

İstanbul-wide Asphalt coating, Maintenance and Repair Construction of roads and junctions Istanbul-wide 21/08/2009 17/10/2011 Resource. Department of Science Affairs, 2011

*Not approved yet.

Installation of Platform Stairlifts in Karakoy, Eminonu Road Construction between Metris - Bogazkoy and Spice Bazaar Underground Passages

Start Date: 28/05/2011

Completion Date: 25/10/2011

5 lifts for disabled persons for Karakoy Underground Bazaar as well as one

lift for transition from harbor-side to land-side in each of Eminonu and Spice

Bazaars were installed.



Sultangazi, Arnavutkoy and Habibler were connected to the Belt

Highway. The traffic congestion which emerged on Former Edirne

Asphalt was relieved through completion of the project. Total length of

construction is 5,500 meters with double lane.

Underground Passage Stairlift


RO

AD

S JU

NC

TIO

NS

Road Construction

between Metris-Bogazkoy

KAVŞ

AK

YOL


Beylerbeyi Junction and Connection Roads Construction



The coastal road which connects Uskudar and Beykoz districts is

intersected by signalized junctions and controlled junctions in

certain points. Irregularities in the traffic flow originating from

signalized junction were resolved, pedestrian circulation was

ensured in a safe and comfortable way, time losses due to waiting

were minimized, and uninterrupted, comfortable and safe trafic flow

was ensured thanks to the project.

1,520 meters of road, 44 meters of undercrossing, 105 meters of

pedestrian undercrossing (closed in two spots), 1300 m2 precast

facade coating, 4900 meters of pile manufacturing in

zvarious sizes and 800m2 of reinforced earth retaining wall were

constructed in scope of the project.

Ongoing Road and Junction Projects Road and Junction Projects, Project Design Processes of which are ongoing

Table 23 Road and Junction Projects Project Designing Processes of which are ongoing

Type District Project Title Bagcilar TEM Highway Mahmutbey Northern-Sothern Bypass Roads between Eastern-Western Junctions Implementation Project Basaksehir Altinsehir Square Azatli Creek Bridge Implementation Project

Bayrampasa Tuna Junction Implementation Project

Bayrampasa Sagmalcilar Junction Implementation Project

Bayrampasa Tuna Junction Preliminary Project

Beykoz Riva Creek Passage Bridge and Road Rehabilitation Implementation Project

Buyukcekmece D-100 State Road Bypass Road - Kumsallar Road Intersection Undercrossing Implementation Project

Buyukcekmece D-100 State Road Undercrossing Implementation Project between Ataturk St. - CengizTopel St.

Esenyurt Dogan Arasli Cumhuriyet Square Implementation Project

Esenyurt Dogan Arasli Boulevard, D-100TEM Harmandere Connection Road intersection, Road, Junction Implementation Project

Fatih Aksaray Square and Vicinity - Road, Junction Implementation Project

Kadikoy Taskopru St.Road, Junction Implementation Project in front of FenerbahceStadium

Maltepe Bagdat St.- Orhan Gazi St.- Piri Reis St. Intersection Road, Junction Implementation Project

Sariyer Buyukdere St. - Darussafaka St. - Ulu St. Intersections Road, Junction Implementation Project

Sultanbeyli Petrol Ofisi St. Golet Vicinity Bridge Implementation Project

Sile SileYolu Uskudar St. Intersection Road, Junction Preliminary Project

Bakirkoy Coastal Road between Bakirkoy - Buyukcekmece - Road, Junction Preliminary Project

Basaksehir Road, Junction Revision Implementation Project between Basaksehir, 4th Etape - Former Edirne Asphalt

Besiktas Road, Junction Preliminary Project on Buyukdere St. between Zincirlikuyu Junction - Nispetiye St.

Beylikduzu Road Rehabilitation Implementation Project between Hurriyet Boulevard-Istanbul St. (Kavakli St.-Inonu St.)

Esenler Road, Junction Implementation Project between Ferhat Pasa St. - Atisalani St.

Eyup Eyup - Gaziosmanpasa Islambey St.Road Rehabilitation Preliminary Project

Gaziosmanpasa TEM Southern Bypass Road, Junction Implementation Project between Metris Junction - Avrupa Konutlari

Kagithane Seyrantepe Municipality Service Building and vicinity Road, Junction Implementation Project

Maltepe Road, Junction Implementation Project between Maltepe Basibuyuk - Samandira

Sancaktepe TEM Southern Bypass Road Junction Preliminary Project

Sariyer Sariyer - Bahcekoy - Maden Connection Road, Road, Junction revision Implementation Project

Sultanbeyli TEM Southern-Northern Bypass Roads between Samandira Junction and Kurtkoy Junction Preliminary Project

Tuzla Road Revision Implementation Project between AydintepeRoad - Sabiha Gokcen Airport

Tuzla Road, Junction Implementation Project between Sehitler St. Coastal Road - D100 State Road

Tuzla TEM Southern-Northern Bypass Roads between Kurtkoy Junction and Sekerpinar Junction Preliminary Project

Umraniye Sile Road,North side of YesilVadi Konaklari Kuzeyi,TEM Connection Road, Junction Implementation Project


JUN

CTI

ON

S R

OA

DS

Beylerbeyi Junction and Connection Roads Construction

KAVŞ

AK

YOL

KAVŞ

AK

ALTY

API,

BAKI

M VE

ON

ARIM

95

Table 24 Road and Junction Projects Under Construction

Type District Tender Start Date Estimated Completion Physical Completion (%)

Avcilar Avcilar and TUYAP Metrobus Triage Zone Construction 14/10/2011 11/01/2012 25

Avcilar-Beylikduzu D-100 State Road Arrangement Construction between Avcilar - Beylikduzu 15/02/2011 30/01/2012 57 Bagcilar MIA Zone Road Construction 18/10/2010 25/01/2012 45

Bakirkoy Florya Coastal Road (Air Force Academy) Undercrossing Construction 28/11/2011 25/05/2012 1

Besiktas Zorlu Center Connection Roads and Pedestrian Tunnels Construction 11/10/2010 11/10/2012 85

Gaziosmanpasa Road Arrangement and Infrastructure Facilities Construction between Edirnekapi-Metris 14/08/2007 05/12/2011 98

Kadikoy Kadikoy - Hasanpasa Minibus Road Arrangement Construction (Clearance) 18-1-2011 14-9-2011 12 Sancaktepe Osmangazi St. Undrcrossing and Connection Roads Construction 26/08/2011 20/06/2012 12

Sariyer Gendarmerie 3rd Corps Commandership J 9 Wall Construction Work 16/09/2011 01/06/2012 1

Sultangazi Road Arrangement and Infrastructure Facilities Construction Between Metris Bridge - Sultanciftligi 19/07/2007 23/09/2011 97

Tuzla Orhanli Road Construction 27/05/2011 01/03/2012 5

Uskudar Bulgurlu Quarter (AK-ASYA Acibadem project ) 01/03/2011 03/04/2012 50

Bagcilar Road and Junction Construction Between Yuzyil Junction - Basaksehir 14/05/2008 20/04/2012 75

Bagcilar Halkali St. Undercrossing Construction 26/08/2011 21/04/2012 5

Bayrampasa Esenler Junction Arrangement Construction on Connection Road 10/01/2011 17/12/2011 99

Catalca Incegiz Village Bridge Revision Construction 09/11/2009 31/12/2011 75 Esenyurt Bahcesehir - Esenyurt TEM Additional Bridge Connection Roads Construction 04/04/2011 29/11/2011 75

Kucukcekmece TCDD Undercrossing and Sqare Arrangement Construction 09/05/2011 22/04/2012 20

Kagithane Barbaros St. Junction and Road Construction 08/11/2010 05/10/2011 67

Pendik Esenyali Junction Construction 18/07/2011 13/01/2012 20

Sariyer Sariyer Tunnel Exit Circir Junction Construction 07/02/2011 31/12/2011 85

Sariyer Sariyer Tunnel Exit Cayirbasi Junction Construction 08/11/2010 20/12/2012 85

Uskudar Kisikli Undercrossing Construction 04/07/2011 30/12/2011 25

Zeytinburnu Topkapi Ulubatli Hasan Junction Construction 10/11/2011 07/05/2012 1

Istanbul-wide Istanbul-wide Asphalt Coating 06/05/2011 28/07/2012 95

Istanbul-wide Precast Facade Panel Renewing Construction in Road, Bridge and Junctions Istanbul-wise 10/12/2011 24/10/2012 1

Maltepe Maltepe 2nd Armoured Brigades Commandership J-9 Security Wall Construction 22/02/2011 22/01/2012 45

Resource. Department of Science Affairs, 2011

Table 25 Land Transportation Systems Road, Junction Projects (Planned Construction)

Type District Project Title Estimated Start Date Estimated Completion Date

Arnavutkoy TCDD Undercrossing Connecting Yesilpinar and Nakkas Villages 2012 2013

Bağcilar Atestuğla Junction and Vicinity - Road, Junction 2012 2013 Bağcilar Inonu St.-12 Eylul St.-Maslak St.-Ataturk St.Intersection Road, Junction 2012 2013

Bağcilar TEM Northern, Southern Bypass Roads One Direction Implementation between Mahmutbey Western Junction - Bahcesehir (TEM Overcrossing const.) 2012 2012 Bahcelievler Çobancesme Junction D-100 Bypass Road Intersection Road, Junction 2012 2013

Bakirkoy Road, Junction between World Trade Center - Coastal Road 2012 2013 Basaksehir Istanbul Tekstil Giyim Kooperatifi Ile Basaksehir 4.Etap Arasi Road, Junction 2012 2013 Basaksehir Road, Junction between Basaksehir 4th Etape - Former Edirne Asphalt 2012 2013 Bayrampasa Edirnekapi Junction and Vicinity Road, Junction 2012 2012

Bayrampasa Road, Junction between Tuna St.-Yahya Kemal St. 2012 2014

Beylikduzu Yavuz Sultan Selim Boulevard-Turgut Ozal Boulevard Intersection Road, Junction 2012 2013

Buyukcekmece D-100 State Road (in front of TUYAP) Road, Junction 2012 2013

Buyukcekmece Bizimkent Bridgecrossing on D-100 State Road - Road, Junction 2012 2013

Eyup Ayvansaray St.-D100 Connecting Sideroads Intersection Junctions 2012 2013

Eyup Pirincci Village Road Street, Ikikemer Creek Transition Road Junction 2012 2013

Eyup Galeri Street - Maresal Fevzi Cakmak Street Connection Road Junction 2012 2012

Gaziosmanpasa Galeri St.- Hekimsuyu St. Intersection Road, Junction 2012 2013 Gaziosmanpasa Hekimsuyu Street Overcrossing 2012 2012

Istanbul Geneli Istanbul-wide Bridge, Junction, Overcrossing, Undercrossing, Viaduct and Related Infrastructure Construction 2012 2014

Kadikoy Kopru, Junction, Road Between Karamanciftlik St. - 3004 Street 2012 2013

Kartal Sanayi St. - Yakacik St. Intersection Road, Junction 2012 2013

Kartal Kartal Street - Çetin St. Intersection Road, Junction 2012 2013

Kartal D100 State Road - A2 Road - Çanakkale St. Junction 2012 2013

Kartal Kartal Street - Çetin St. Intersection Road, Junction 2012 2014

Kucukcekmece Road, Junction between Sakarya St.Halkali Square (Ikitelli Street) 2012 2013 Kucukcekmece Road, Junction between Istanbul Street Yarimburgaz Street 2012 2013

Maltepe Mopas Junction Overcrossing Road Junction 2012 2013

Maltepe Road, Junction Between Basibuyuk-Samandira 2012 2013

Maltepe Bağdat St. (Idealtepe Vicinity) Road, Junction 2012 2013

Pendik D-100 State Road - Cumhuriyet Street Intersection Road Junction 2012 2013

Pendik D-100 State Road Tavsantepe Vicinity Road, Junction 2012 2013

Sariyer Istinye Hillside (Vakifbahce Road) Road, Junction 2012 2013

Silivri Road, Junction in frotn of Municipal Building in Gumusyaka - D-100 State Road 2012 2013

Umraniye Aksekili Mehmet Uslucad.- Dudullu Road-Baraj Road Intersection Road, Junction Implementation 2012 2013

Uskudar Uskudar-Umraniye TEM Connection Road, Former Kisikli St. Intersection Road-Junction 2012 2013

YOL Kucukcekmece (Emrullah Efendi St.)Road Rehabilitaton Between Borusan Junction - 20 Temmuz Street 2012 2013 Resource. Department of Science Affairs, 2011

RO

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ROADS


Road Tunnels

Bomonti (Ferikoy) - Dolmabahce (Kadirgalar) Road Tunnel The tunnel, the construction of which was commenced in 2007,

and put into service in 2010 starts from the northern side of Inonu Stadium in Dolmabahce, Besiktas and passes beyond Taksim

and Ferikoy quarters from below; ending in Bomonti quarter of

Sisli district. The tunnel, two directions of which were constructed

as two individual tunnels, has a total length of 4.69 kilometers.

The tunnel which ends in Bomonti is connected to Piyalepasa

quarter of Beyoglu via connection road. Here, it joins up

Piyalepasa-Kagithane Tunnel, which is the first leg of the project.

Table 26 General Information Pertaining to Road Tunnel Projects

Number of Tunnels (Item) Length (Km)

Under Construction 1 4.56

Construction Planned 1 0.2

On Tender Stage 4 16.13

Project Ongoing 7 55.67

On Survey Stage 18 63.50

TOTAL 31 140.06


Table 27 Road Tunnel Projects Under Construction

District Tender Start Date Completion Date Length (km) Physical Completion (%)

Sariyer Road Tunnel Construction Between Sariyer-Cayırbaşı 07/12/2007 12/09/2011 4.56 99 Resource. Department of Science Affairs, 2011

Road Tunnel Projects on Construction Planning Stage Road Tunnel Projects on Project Stage

Table 29 Road Tunnel Projects on Project Stage A road tunnel of 0.2 kilometers of length to be located between Silahtaraga Street, Eyup and Gaziosmanpasa Street is on the stage of construction planning.

Road Tunnel Projects on Tender Stage A road tunnel of 0.2 kilometers of length to be located between Silahtaraga Street, Eyup and Gaziosmanpasa Street is on the stage of construction planning.

Table 28 Road Tunnel Projects on Tender Stage

Route Route Length (km) Twin Tube for Bidirectional Traffic

Dolmabahce - Fulya 2.02

Levazim (Akmerkez) - Zincirlidere 2.94

Levazim (Akmerkez) - Armutlualti (Akatlar - Baltalimani) 6.72

Fulya - Levazİm (Akmerkez) Road Tunnel 4.45

TOTAL 16.13


Route Length (km) Twin Tube for Bidirectional Traffic

Armutlualti (Akatlar - Baltalimani) - Ayazaga 4.6

Armutlualti (Akatlar - Baltalimani) - Derbent (Poligon) 4.58

Derbent - Cayırbaşi (Haciosman) 5.3

Kagithane - Havaalani 24.7

Harem (Uskudar ) - Beylerbeyi 8.64

Beylerbeyi - Hekimbasi 7.35

Beykoz - Anatolian Fortress (One Direction. Single Tube) 0.5

TOTAL 55.67


Tam

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Road Tunnel Projects on Survey Stage

Table 30 Road Tunnel Projects on Survey Stage

Length (Km) Twin Tube Length (Km) Single Tube

Haskoy (Beyoglu) - Taskizak 1.4 -

Sishane - Tophane - 0.97

Iplikci - Tophane - 1.5

Ortakoy - Kurucesme 1.7 -

Cayirbasi - Ayazaga 5.4 -

Yildiz Palace - Levazim 4.46 -

Bebek - Baltalimani 4.52 -

Davutpasa - Samatya 6.73 -

Unkapani - Samatya 5.2 -

Sariyer Coastal Road - 0.28

Iplikci (Piyalepasa) - Haskoy - 1.4

Merter - Kazlicesme 1.2 -

Buyukcekmece - Haramidere 14 -

Cengelkoy-Vanikoy 4 -

Vanikoy-Goksu 2.1 -

Goksu- Cubuklu 6.52 -

Uskudar Tunnel (Port) 0.28 - Kadıkoy-Kusdili 1.84 -

TOTAL 59.35 4.15 Resource, Department of Transportation, 2011

Traffic Circulation and Geometric Arrangements Activities of Traffic Circulation and Geometric Arrangement Project

continue on regional basis with the object of rehabilitation of roads

within Istanbul borders, ensuring regular and safe vehicle traffic as

well as pedestrian flow through designing the projects of vertical and

horizontal traffic signs.

Table 31

Activity

Istanbul-wide Rehabilitation of Stops Used by Public

Transportation Vehicles (1st Etape)

Arnavutkoy Traffic Circulation and Geometric Arrangement

Implementation Project

Asian Side Bike Lanes Implementation Project (1st Etape)

European Side Bike Lanes Implementation Project (1st Etape)

Istanbul-wide Metrobus Lines Implementation Project Designing and Design Inspection and Consultancy Service Procurement

Istanbul-wide Traffic Circulation and Geometric Arrangement Implementation Project 17th Etape

Pedestrian Circulation and Geometric Arrangement Implementation Project in Kadıköy-Kartal Subway Stations and the Vicinity

Pedestrian Circulation and Geometric Arrangement Implementation Project in the Vicinity of D-100 Avcilar-Beylikduzu Metrobus stations

Pedestrian Circulation and Geometric Arrangement Implementation Project in the Vicinity of D-100 Kadıkoy- Avcilar Metrobus Stations


Traffic Circulation Projects

Start - Completion Date

27/09/2010 - 24/01/2011

22/11/2010 - 21/03/2011

18/04/2011 - 16/07/2011

18/04/2011 - 16/07/2011

27/09/2010 - 15/09/2012

09/08/2011 - 04/02/2012

19/08/2011 - 19/01st2012

31st10/2011 - 07/04/2012

31st10/2011 - 08/03/2012

Explanation

Projects activities were completed within this framework in Bakirkoy- Gungoren-Esenler-Bagcilar.

Traffic Circulation and Geometric Arrangement Implementation Project activities were completed within the borders of Arnavutkoy.

1st Etape of bike lane activities were completed on Asian side.

1st Etape of bike lane activities were completed on European side.

Activities of project implementation on Metrobus line between Avcilar-Beylikduzu are completed, project manufacturing activities are ongoing.

Project activities regarding Istanbul-wide Traffic Circulation and Geometric Arrangement Implementation is ongoing on the 17th etape.

Pedestrian Circulation and Geometric Arrangement Implementation Project

in Kadıköy-Kartal Subway Stations and the Vicinity activities are ongoing.

Pedestrian Circulation and Geometric Arrangement Implementation Project in

the Vicinity of D-100 Avcilar-Beylikduzu Metrobus stationsis ongoing.

Pedestrian Circulation and Geometric Arrangement Implementation Project in

the Vicinity of D-100 Kadıkoy- Avcilar Metrobus Stations is ongoing.

Completed Transportation Services Management Projects

Table 32 Completed Transportation Services Management Projects

Location Project Title Start Date Completion Date

Arnavutkoy Arrangement of Durusu Square, Arnavutkoy and Yenikoy St. and the Vicinity Project 19/11/2009 28/03/2011

Bağcılar Mahmutbey Street Arrangement Implementation Project 14/06/2010 15/02/2011

Fatih Fatih Yenikapi Heliport Zone and Facilities Project 09/04/2008 01/03/2011 Resource, Department of Survey and Projects, 2011

ISTANBUL METROPOLITAN MUNICIPALITYI 2011 ANNUAL REPORT

CO

MP

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Ongoing Transportation Services Management Projects

Table 33 Ongoing Transportation Services Management Projects

District Project Title Start Date Completion Rate (%)

Arnavutkoy Haracci Square ile Ataturk Boulevard and Vicinity Arrangement Project 14/06/2010 50

Bagcilar Gulbahar Street Arrangement Project 18/03/2011 40 Bayrampaşa Bayrampasa Market Hall Multi-storey Car Park Project 22/06/2011 30 Beyoglu Bahriye Street Arrangement Project 14/10/2010 50

Beyoglu Kabatas Ports and Square Arrangement Project 27/05/2011 10

Esenler Cengiz Topel Street and Underground Multi-storey Car Park Project 05/11/2010 30

Eyup Kemerburgaz Square-İstanbul Street Arrangement Project 07/02/2011 30

Gungoren Underground Car-Park and Park Implementation Project 27/05/2011 10

Gungoren Ahmet Kutsi Tecer Street and Connection Roads Arrangement Project 27/06/2011 30

Kagithane Baglar Street and Ferman Street Arrangement Project 07/04/2011 40

Sancaktepe Mimar Sinan Boulevard Arrangement Project 10/06/2010 90

Sultanbeyli Fatih Street Arrangement Project (Fevzipasa Street Arrangement Project) 01/10/2011 10

Sultangazi Former Edirne Asphalt Pedestrianisation Project 10/08/2011 30

Tuzla Emiroglu Street Arrangement Project 10/06/2011 30

Zeytinburnu Prof/ Dr/ Turan Guneş Street Arrangement Project 26/03/2011 40

Zeytinburnu Underground Car Park Project 29/11/2011 10

Resource, Department of Survey and Projects, 2011

Square and Pedestrianisation Projects Istanbul-wide pedestrianisation and square projects in an effort to

relieve pedestrian mobility, reducing traffic load, meeting shopping -

touring needs of the pedestrians in a better way, avoiding the noise and

air pollution emitted by the vehicles in shopping areas with norrow

streets are ongoing.

Caglayan Junction and Square Arrangement, Pedestrianisation

Arrangement in Sultanahmet Square and the Vicinity Projects are

completed whereas reconstruction activities of Beylikduzu Square

Arrangement Project and project activities of Taksim Square

Arrangeöent and Buyukdere Street Square Arrangement Projects are

ongoing in this scope.

Pedestrianisation Project in Eminonu - Sultanahmet Square - Closed Bazaar and the Vicinities Pedestrianisation project between Ragip Gumuspala, Prof. Dr.

Cemil Birsel, Nurosmaniye and Ankara Streets (between

Sultanahmet and Beyazit Squares; Sirkeci and Tahtakale) of

Eminonu, which are used intensely by domestic and foreign

tourists, was completed. Thus, touring of pedestrians was relieved

and the traffic load was reduced in shopping areas with norrow

streets. Elimination of noise and air pollution emitted by vehicles

was also targeted.

Vehicle traffic is allowed between 8:00 p.m. and 10:00 a.m. in the

pedestrian zone in the interest of buildings and workplaces for their

needs in terms of loading, unloading and other related issues.

Yerebatan Street, which is within the bus route of tourists, was also

closed to traffic and the traffic was diverted towards Alay Kosku Street

instead, thus Basilica Cistern was avoided from the effects of vehicle

traffic.

Rehabilitation of approximately 20,000 m2 of landscape area as well

as the fountain on the square was planned. Sultanahmet Square Flooring and Landscape Rehabilitation activities are on completion stage.

Sultanahmet Square

after pedestrianisation, 2011

99

Taksim Square Arrangement General Information Pertaining to Taksim Square Arrangement

Area to be pedestrianised after process: 98,000 m2

Length of road to be included in undercrossing: 800 m

Area of undercrossing to be created: 12,500 m2

98.000 m2 of area is targeted to be pedestrianised in scope of

Taksim Square Arrangement Project so as to ensure uninterrupted

connection of pedestrian zones between Taksim monument vicinity,

subway entrance-exit area and Gezi Park areas and increase the

accessibility of Istiklal Street for pedestrians and enlarge pedestrian

zones mentioned areas by transferring the vehicle traffic

towards the destinations of Tarlabasi, Sisli and Gumussuyu

underground. The traffic circulation plans required in order to

avoid hindering the intense traffic during the construction

process were prepared in 2011.

Metrobus

Metrobus Line Between Avcilar - Beylikduzu

The construction works of Metrobus line between Avcilar -

Beylikduzu, which is the follow-up of the Sogutlucesme - Avcilar

Metrobus line that has already been put into service, are ongoing.

The metioned line is planned to be put into service within 2012.

The line, total length of which is going to be 9.8 kilometers, is going

to consist of 11 stops. 175,000 passengers per day are anticipated

to travel between Avcilar and Beylikduzu via this line.

Route length: 9.8 km

Estimated no. of passengers per day: ~ 175.000

Total number of stops: 10 (including Avcilar)

Estimated travel duration: 20 minutes

Maintenance and Repair Activities of Road Systems In order to increase driving comfort, Istanbul Metropolitan

Municipality rehabilitated roads by coating 1,174,542 tonnes of

asphalt (466 kilometers of road) within its area of responsibility

consisting of 3420 kilometers of state roads.

Periodic maintanence and repair of rainwater routes on Istanbul-

wide main transportation roads are conducted annually in order to

ensure increasing driving comfort and avoid possible accidents by

preventing road ponding.

As another superstructure work required on main transporation

roads and squares are safety barriers, particularly road-type and

steel cable safety barriers are constructed. Safe navigation of

pedestrians, disabled pedestrians and drivers was ensured

through the safety barrier maintenance and repair activities

conducted in 2011. In order to prevent the drivers being affected

from headlights of the oncoming traffic from the opposite direction,

light blocking panel implementation was conducted on the critic

sections of certain main arterial roads.

Planned Taksim Square Arrangement

Avcilar - Beylikdüzü Metrobus Construction

Furthermore, shock absorbing airbag barrier system

implementation was conducted in 70 turnaround points Istanbul-

wide with high accidental risk.

Istanbul Metropolitan Municipality also conducts certain

maintenance and repair activities on the overcrossings,

undercrossings and bridges locaed on the main transportation

roads under its responsibility.

Ensuring the operability of Istanbul transportation in all seasons

and putting into the service of citizens thereby is one of the most

impoertant duties of Istanbul. Accordingly, activities in figting

against snow, icing and ponding are conducted in every winter

season.


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Table 34 Data on Road, Maintenance and Repair Activities

Road Maintenance - Repair Activities Amount 2007 2008 2009 2010 2011

Coating Tons 1,320,164 1,599,506 375,743 1,051,001 792,262

Patch Tons 597,781 440,995 118,496 346,085 262,133

Repair Tons 155,119 235,017 53,649 164,821 109,526

Cold Asphalt Tons 17,078 17,356 68 12,021 10,621 Asphalt Allocated to District Tons 115,518 438,269 - 25 -

Surface Coating m2 1,163,708 2,072,698 - 717,261 106,210

Plentmix Laying Tons 162,537 210,740 2,238 36,580 9,848 Construction and Repair of Curbs m 411,915 228,359 95,806 179,208 202,747

Construction and Repair of Pavements (Sidewalk) m2 628,016 313,269 350,305 548,477 520,768

Paving Paint m2 40,155 400 80 72 3,652

Drainage Channel Construction m 68,976 55,462 28,803 51,411 52,033

Cleaning of Dreinage Outlets m 695,525 922,787 670,635 564,763 781,937

Gully Grating Item 7,838 3,304 1,795 4,305 4,109

Cleaning of Gully Grates Item 57,436 74,917 85,239 67,532 62,231

Gully Grate Elevation Item 12,401 13,370 4,312 10,270 20,929

Open Drainage Construction m 11,576 40,427 2,885 2,138 2,057

Cleaning of Open Drainages m 122,210 169,324 239,550 205,040 133,248

Sewer Screening m - 64,415 50,981 33,426 -

Construction and Repairing of Steel Cable Auto Barriers m 11,154 2,022 22,000 3,909 14,000

Construction and Repairing of Road Type Safety Barriers m 79,745 70,815 132,197 164,674 125,000

Construction and Repairing of Safety Rails for Pedestrians m 19,899 8,618 13,145 17,872 27,000

Barrier Dying m2 19,156 13,743 102,121 37,459 76,525

Constructiın and Repairing of Light Blocking Pannels m 6,860 808 1,800 1,632 -

Construction of Noise and Vision Curtains m2 - - - 606 -

Construction and Repairing of Shock Absorbing Airbag Barriers Item - - - - 70

Salt Used Tons 42,708 115,801 4,666 111,235 57,039

Solution Used Tons 1,271 4,545 1,409 868 104

Bridge, Tunnel, Undercrossing, Overcrossing and Wall Painting m2 67,292 67,493 394,975 219,370 233,804

Wall Construction m2 6,256 2,362 866 775 845 Resource, Department of Transportation, 2011

Activities for Updating Transportation Information System Istanbul Transportation Information System (TIS) has been

dveloped in order to store and process graphic and/or non-graphic

data so as to organize transportation-related management, service,

coordination and planning activities.

Activities regarding collecting transportation infrastructure and

superstructure data of the areas recently included in IMM borders

owing to the fact that Istanbul Metropolitan Municipality was enlarged

to Istanbul provincial borders as per Law No. 5216 under TIS as well

as updating the data within former IMM borders defined by Law No.

3030 that was collected and transferred to TIS previously are

ongoing.

In this scope, “Updating Transportation Information System on Asian

Side” was completed in 2011 with the purpose of updating the data

kept within Transportation Information System as well as operating

TIS servers and databases. Updating Transportation Information System on European Side Project still continues and is targeted to be

completed in 2012.

Istanbul-wide Bike Lanes Implementation Project Activities

In order to bring in a personal (flexible), practical, safe, healthy and

entertaining alternative transportation system to Istanbul, activities

regarding “Istanbul-wide Bike Lanes Implementation Projects” were

initiated based on a tender system.

Following outcomes are targeted on the routes to be determined

Istanbul-wide in scope of the mentioned project activities: Connecting public transportation stations, stops, ports with intense

passenger mobility and park-and-ride systems each other. Encouraging cycling, reducing motor vehile use and traffic

congestion, Helping country economy through reducing the fuel use reserved

for motor vehicles, Ensuring a decrease in the gases which are hazardous to

environment and human health, and emitted due to the fuels used

by motor vehicles. Enhancing the conditions of bike travels, ensuring a safer and

more comfortable bicycle mobility in the region.

Raising the socio-cultural standards of Istanbul as well as

supporting sports and healthy living through carrying bike lanes into

action in Istanbul that has been selected as Capital of Sports by

“European Sports Capitals Association”.

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Bike Lanes Implementation Project on Asian

Bike Lanes Implementation Project on Asian Side, 2011

Bike Lines Implementation Project on European Side (1st Etape)

Project activities in scope of Bike Lanes Implementation Project (1st

Etape) have been completed through working on the determined

routes between Bakirkoy Coastal Road - Eminonu together with pre-

existing routes.

İstanbul Street/Küçükçekmece Lake side - (0.97 Km)

Florya St. - (4.49 Km) Rauf Orbay St./ Bakırkoy Coastal Road - (5.59 Km) Aksu St./ Tashan Junction- Zeytinburnu Transfer Center -

(3.21 Km) 10. yıl St./ Topkapı Transfer Center - (3.70 Km)

Kennedy St./ Yenikapi- Eminonu - (3.07 Km)

Side (1st Etape)

Bike lane implementation project activities have been completed on

the routes given below in scope of Bike Lines Implementation Project

on Asian Side (1st Etape).

Bostanci region (Cami street, Kasadar street, Cetin Emec Boulevard -

in front of IDO Port) - 1.2 km Bostanci - Dalyan coast existing bike lane - 5.2 km Goztepe Coast-Bagdat Street-Kiziltoprak-Sogutlucesme

Connection (between Dr.Vasıf Bey Street, Prof.Dr.Hulusi Behcet Street,

Bagdat Street-Goztepe, Kiziltoprak; Kiziltoprak preferred road, Recep

Peker Street, Sogutlucesme connection) - 4.6 km Kadıkoy Docks - Kiziltoprak - Kalamis - Dalyan Coast connection

(Kadıkoy Moda coast, Kalamis coast, Yelken Street, Ahmet

Mithat Efendi Street, Haci Mehmet Street, Kuru Kahveci Street)-

Bagdat Street - Fenerbahce coastal road connections (La-

lezar street, Hacı Mahmut street, Kalamış Street, Selahattin

Pınar street) - 7 km

Bike Lines Implementation Project on European Side, 2011

2011 ANNUAL REPORT ISTANBUL METROPOLITAN MUNICIPALITY I

101

Sea Transportation Systems Strategic


Graph 2 Number of Passengers (x 1000 persons)

63.237

General Information 56.780 49.626

İstanbul Şehir Hatlari (Sea City Lines) Inc. 45.079 43.781

Table 35 General Information about Istanbul Sehir Hatlari Inc.

Description 2007 2008 2009 2010 2011

Ports (Item) 53 53 49 49 49 2007 Lines (Item) 21 20 18 15 15 2008 2009

Voyages (x1,000) (Item) 223 218 205 182 223 2010

Ships (Item) 33 34 33 34 34 2011

Passengers (x1.000) (Person) 63,237 56,780 49,626 45,079 43,781 Resource, İstanbul Sehir Hatlari Inc., Co., 2011

Sea Taxis (Item) - 6 6 13 16 Resource, İstanbul Sehir Hatlari Inc., Co., 2011



Table 38 List of Fleet Owned by IDO Co. Inc.

Panoramic Sailing Boat

Table 36 Fleet Information of Istanbul Sehir Hatlari Inc.

Ship Type No. of Ships (Item) Passenger Capacity (Passengers/Ship) Total Passengers

5 2,100 10,500

Ships 5 1,800 9,000 18 1,500 27,000

3 750 2,250

Golden Horn (Halic) Ships 3 600 1,800

TOTAL 34 - 50,550 Resource, İstanbul Sehir Hatlari Co. Inc., 2011

IDO Co. Inc.

IDO Istanbul Sea Buses Industry and Trade Co. Inc. was established

by Istanbul Metropolitan Municipality with the aim of making a

contribution to Istanbul’s sea transportation and resolving the traffic

problem.

As per Istanbul Metropolitan Municipality Council decision no.

2311 dated 14/10/2010, the privatization strategy of IDO Co.

Inc. stocks was determined as block sale. With the purpose of

block selling 100% of IDO Co. Inc. stocks issued as per law

decree on Privatization Implementation Law No. 4046, IDO Co.

Inc. stocks were transferred through the tender held on

08/04/2011.

Table 37 General Information About IDO Co. Inc.

Amount 2011*

No. of Ports Item 35

No. of Lines Item 18

No. of Transported Vehicles Item 3,579,979

No. of Voyages Item 84,858

No. of Transported Passengers Persons 25,231,772

Resource, IDO Co. Inc., 2011

* Numbers of voyages, transported vehicles and passengers in 2011 include the data regarding the first 6 months of

2011.

Ship Type Item Passenger Capacity (Persons) Vehicle Capacity (Item)

17 449 - Sea Bus 5 400 -

3 350 -

2 800 200

Ferryboat 4 588 112 2 490 94

2 1,200 225

8 1,434 112

Car Ferry 5 738 62

4 600 80

Service Ships 1 - -

TOTAL 53 7,049 885

Resource, IDO Co. Inc., 2011

Sea Transportation System Projects

Kabatas - Kadikoy / Cinarcik Sea Bus Line

As a result of scrutinizing the transportation needs in Marmara and

feasibility studies aimed at appropriate routes, alternatives for

intensified spots are offered. The durations of the voyages

commenced on 4 June 2010 are 1 hour and 10 minutes from

Kabatas and 1 hour from Kadikoy to the destination of Cinarcik. 6,415

passengers were transported within the 6 months of 2011 during 44

voyages.

Mobile Access to Tickets via “IDO Mobile”

Tickets for intercity line sea bus and speed ferryboat voyages can

be purchased on “IDO Mobile” through compatible mobile phones.

“IDO Mobile” application which can be downloaded free of charge

allows passengers to not only buy tickets but also make booking

and see voyage hours, additional and cancelled intercity voyages.

Detailed information about IDO Mobile can be seen on

www.ido.com.tr. The application was downloaded by 10,000 users

within the first 5 days of launching service.

Table 39 Ongoing Port Projects

Start Estimated Type District Activity Date Completion Date Completion

Veneering and lighting 2 Ports by

Port Kucukcekmece Kucukcekmece Lakeside 19/8/2011 15/1/2012 72%

Resource, Department of Science Affairs, 2011

http://www.ido.com.tr‘den/

http://www.ido.com.tr‘den/

103

Car Parks Strategic

Target 2.2 Strengthening Transportation Infrastructure

General Information

Activities with regard to planning new parking areas integrated with

Istanbul transportation system are conducted in accordance with

criteria such as city size, city quality, transportation infrastructure,

activity rate of public transportation, central business areas by taking

into consideration available and recommended transportation

systems and types as well as urban population and employment

status. Harbiye Car Park

Table 40 Istanbul-wide Car Park Information

Number of Car Parks (Item) Capacity (Item)

Car Parks before 2004 1.592 139.325

Available Car Parks as of 2012 3.856 363.531

Construction Completed (Dir. of Construction Affairs.)* 40 14.461

ISPARK

On road parking 233 15.093

Parking Lot 214 31.122

Indoors 24 10.248

ISPARK TOTAL 471 56.463

PRIVATE

Parking Lot 1.253 87.601

Indoors 305 61.036

PRIVATE TOTAL 1.558 148.637

OTHER

Public Buildings 137 10.678

Malls 95 42.828

Hospitals 46 4.498

Private Enterprises (Business Center, Hotel, etc.) 1.516 88.294

OTHER TOTAL 1.794 146.298

Under Construction (Dir. of Construction Affairs.) 6 4.458

Project Activities Completed 22 4.989

Tender Completed 14 5.080

Council Decision Taken 36 11.870

On Survey/Planning Stage 382 211.000

Schoolyards (Underground Car Parks) 165 34.377

Transfer Centers 77 33.790

GENERAL TOTAL 4.558 669.095 Resource, Department of Transportation, 2011

* 7 car parks of Directorate of Construction affairs with 2,328 vehicle capacity constructions of which are completed are included

under ISPARK.

Table 41 Car Park Projects (Construction Completed)

Item No. District Activity Start Date Completion Date Vehicle Capacity (Item) 1 Arnavutköy Bolluca Cultural Center Car Park 15/11/2007 04/02/2011 50

2 Bahçelievler Bahcelievler Cultural Center Car Park 19/06/2007 14/12/2011 100 3 Bayrampaşa Bayrampasa Altıntepsi Underground Car Park and Green Space Arrangement Construction 19/7/2007 23/10/2011 452

4 Fatih Fatih District İskender Pasa Mahallesi 2996 Block and 1,2,3 Plots Underground Car Park Construction (Build-Operate-Transfer)

5 Fatih Underground Car Park Construction between Muratpasa Quarter 2010 Block and Muratpasa St. (Build-Operate-Transfer)

6 Güngören Merter Vicinity Kasim St. Underground Car Park Construction

7 Sisli Harbiye Quarter 769 Block 1 Plot and Asker Ocağı St. Underground Car Park TOTAL


Table 42

Item No. District Activity 1 Bakırkoy Florya Aquarium Underground Car Park (Build-Operate-Transfer)

2 B.pasa Bayrampasa Sports Complex Multistorey Car Park

3 Besiktas Besiktas Gayrettepe, 59 Layout, 471 Block, 64 Plot Multistorey Car Park Tender for Usufructuary Right

4 Beyoğlu Beyoğlu Sishane Vicinity Underground Car Park (Build-Operate-Transfer)

5 Güngoren Güngoren District Merter Vicinity Fatih St. Underground Car Park and Parking Lot Construction (Build-Operate-Transfer)

6 Kağıthane Caglayan Square Underground Car Park Construction&Operation Tender for Usufructuary Right (Build-Operate-Transfer)

TOTAL


03/11/2009

18/02/2009

19/01/2010

09/04/2009

Car Park Projects Under Construction

Start Date

04/01/2008

01/08/2007

20/07/2007

25/12/2011

21/08/2008

28/01/2011

13/11/2011 150

01/02/2011 300

20/02/2011 400 18/3/2011 325

1,777

Estimated Completion Date Completion (%) Vehicle Capacity (Item)

01/01/2012 93 958

08/03/2012 75 180

31/03/2012 93 780

25/12/2012 5 1/000

01/01/2012 98 740

28/01/2012 48 800

4,458



Tablo 43 Current Car Park Projects (Project Completed)

No District Activity Car Park Capacity (Vehicles) Total Area of Construction (m2) 1 Bagcilar between Yenimahalle Site Street - Kader Street 300 7,500

2 Bagcilar Demirkapi Quarter 2/1 Street - 4th Intersection 300 7,500

3 Bayrampasa Yenidogan Quarter Uluyol Street 280 7,000

4 Bayrampasa Kocatepe Quarter Pazar Street 180 4,500

5 Bayrampasa Murat Quarter 8/8 Layout 22222 Plot 250 6,250

6 Catalca Down at the Square, Catalca 250 6,000

7 Gaziosmanpasa Merkez Quarter between 1299 and 1300-1320 Blocks 190 7,900

8 Gaziosmanpasa Kucukkoy Quarter 9011-14621 Plots (Fevzi Cakmak Park) 120 4,200

9 Gaziosmanpasa Kucukkoy Quarter 4 Layout,1227 Block 24 Plot 110 4,000

10 Gungoren Merkez Quarter 291 Block 1 Plot 211 5,500

11 Gungoren A,Nafiz Gurman Quarter, between Nadide Street -Guney Street 194 5,000

12 Kartal Soganlik Quarter, Ataturk Street-Manolya Street Intersection Parking Lot 108 2,700

13 Kucukcekmece Gultepe Quarter Sehit Mahmut Ergul Street 168 4,200

14 Kucukcekmece Yesilova Quarter Deliorman Street - Yildizeli Street Intersection 160 4,200

15 Kucukcekmece Kemalpasa Quarter 2670 Plot 231 5,800

16 Kucukcekmece Inonu Quarter Maslak Cesme Street 7 Layout 226 Plot 140 3,500

17 Maltepe Hatboyu Street, 249 Block, 1,2,3,4 Plots 132 3,300

18 Maltepe Altay Cesme Quarter, between Sehit Taner Street-Kader Street 250 6,400

19 Sultangazi Cebeci Quarter Former Edirne Asphalt - Ataturk Boulevard Intersection 2137 Block ,14 Plot 135 4,000

20 Sultangazi Cebeci Quarter 2nd Cebeci Road - R Street Intersection Parking Lot 100 3,500

21 Sile Cavus Quarter 92 Block, 6,10,11 Plots 1,080 27,000

22 Umraniye Istiklal Quarter Alemdag Street Gamsiz Street 100 2,500

TOTAL 4,989 132,450 Resource, Department of Science Affairs, 2011

Table 44 Current Car Park Projects (Tender Completed)

No District Activity Car Park Capacity (Vehicles) Total Area of Construction (m2)

1 Bahcelievler Underground Car Park Construction on Fetih St. 2779 Plot 420 14,000

2 Bakirkoy Atakoy 7-8-9-10. Kisim Quarter Karanfil Street - Underground Car Park Construction 300 10,000

3 Besiktas Underground Multistorey Car Park on Gonca Street between Carsi Street - Karakol Street, Nispetiye Quarter 600 20,000 4 Beykoz Kavacik Quarter 990 Block 1 Plot Multistorey Car Park Construction 300 8,000

5 Fatih Hoca Uveyiz Quarter 2066 Block - Underground Car Park Construction 400 10,000

6 Fatih Ordek Kasap Quarter 1844 Block 15,16,17,18,19,20 Plots - Underground Car Park Construction 400 9,000 7 Kadikoy Bahariye St. - Dr. Esat Isik St Intersection, Caferaga Quarter - Underground Car Park Construction 360 9,000

8 Kagithane G-118 Layout, 5633 Block, 1 Plot - Cengiz Topel Multistorey Car Park and Closed Public Marketplace Construction for Usufructuary Right 250 7,000

9 Kagithane Underground Car Park Construction between Ataturk St. - Inonu St., Yesilce Quarter 200 1,000 10 Sisli Gayrettepe Quarter, Cemil Aslan Guder Street - Underground Car Park Construction on the parking lot 400 10,000

11 Sisli Maslak Quarter, Ahi Evren St. Ataturk Oto Sanayi Site Road Underground Car Park 400 10,000

12 Sisli Sisli Square Underground Car Park Construction 300 8,000 13 Sisli Mecidiyekoy Quarter, Kustepe Vicinity, 9067 Layout, 6 Plot Multistorey Car Park 350 10,000

14 Umraniye Ataturk Quarter, Cavusbasi Street Underground Car Park Construction between Mandira St. - Serce Stree 400 10,000 TOTAL 5,080 136,000


105

Table 45 Current Car Park Projects (Council Decision Taken)

No District Activity Car Park Capacity (Vehicles) Total Area of Conctruction (m2)

1 Avcilar Underground Car Park Construction on Cumhuriyet Street - Denizkosler Street Intersection, Denizkoskler Quarter 200 5,000

2 Avcilar Underground Car Park Construction - Zafer St., Denizkoskler Quarter 100 2,500 3 Bagcilar 19 Layout 5000 Block 2131 Plot, Inonu Quarter - Underground Car Park Construction 300 10,000 4 Bahcelievler Underground Car Park Construction Kopruyolu Street, Cavusbasi Quarter 200 6,000

5 Bahcelievler Tevfik Fikret Street, Sirinevler Quarter 200 6,000

6 Bahcelievler Underground Car Park Construction on the parking lot on Ahmet Yesevi Street, Zafer Quarter 120 3,000

7 Bahcelievler Izzetin Calislar St. Underground Car Park Construction 800 14,000

8 Bakirkoy Kartaltepe Quarter 936 Block 190 Plot Underground Car Park Construction 150 4,000

9 Bayrampasa Underground Car Park Construction on Demirkapi Street, Yenidogan Quarter 200 5,000

10 Eyup Underground Car Park Construction on the parking lot between Ataturk Boulevard - Pamuk St., Yesilpinar Quarter 200 6,000

11 Fatih 267 Block 12 Plot (Former Polonya Market) Underground Car Park Construction 200 5,000

12 Fatih Cambaziye Quarter, 346 Layout,1341 Block, 1 Plot Underground Car Park Construction 400 10,000

13 Fatih 179 Layout 522 Block 1 Plot and 524 Block 8,9,11 Plots, Hacikadin Quarter Underground Car Park Construction 200 5,000

14 Fatih 182,183 Block and 181 Block 27,28 Plot, Sehsuvarbey Quarter Multistorey Car Park 400 10,000

15 Gungoren Cam Street Underground Car Park Construction 300 8,000

16 Gungoren Underground Car Park Construction between Bagcilar Street - Meric Street 200 4,000

17 Gungoren Underground Car Park between A.Riza Gurman Cad. - Muratli Sok., A.Nazif Gurcan Quarter, Gungoren 400 10,000

18 Gungoren Underground Car Park between A.Riza Gurcan St. - Gurpinar St., A.Nazif Gurman Quarter 400 10,000

19 Gungoren Underground Car Park Construction between A.Riza Gurcan St. - Lale Bahce St., A.Nazif Gurman Quarter 400 10,000 20 Kadikoy Bagdat Street, Kiziltoprak Mechanical Multistorey Car Park Construction under the street for Usufructuary Right and Construction Right 610 20,000

21 Kadikoy G-30 St. and G-31 Street Intersection, Icerenkoy Quarter - Underground Car Park Construction 200 5,000 22 Kadikoy Underground Car Park on Fevzipasa St, Kucukbakkalkoy Quarter 300 8,000

23 Kadikoy Underground Car Park Construction between Huzur Hoca St. - Savas St., Icerenkoy Quarter 200 5,000

24 Kadikoy Mechanical Multistorey Car Park Construction under Bagdat Street, Erenkoy for Usufructuary Right and Construction Right 600 20,000

25 Kadikoy Mechanical Multistorey Car Park Construction under Bagdat Street, Saskinbakkal for Usufructuary Right and Construction Right 520 19,000

26 Kagithane Merkez Quarter Kemerburgaz Street 9707 Block 4 Layout Multistorey Car Park Construction 200 6,000

27 Kartal Orhantepe Quarter Cinar Street 184 Layout 8909 Block 1 Plot Underground Car Park Construction 200 4,000

28 K.cekmece Kartaltepe Quarter 243DS1d Layout 894 Block 12 Plot and 710 Block 20 Plots Underground Car Park Construction 400 10,000

29 Sisli Abdi Ipekci Street Underground Car Park Construction 400 10,000

30 Sisli Abide-i Hurriyet Street Underground Car Park Construction 300 8,000

31 Sisli Esentepe Quarter 9243 Block 3 Layout Underground Car Park Construction 750 16,000

32 Sisli Esentepe Quarter 306 Layout 2008 Block 57 Plot Multistorey Car Park Construction for Usufructuary Right and Construction Right 320 8,000

33 Sisli Kaptanpasa Quarter, 10255 Block 2,3,4,5 Plots Multistorey Car Park Construction 200 6,000 34 Sisli Mesrutiyet Quarter 1003 Block, 18 Plot Underground Car Park Construction 600 13,000

35 Sisli Vali Konagi Street Underground Car Park Construction 500 12,000

36 Uskudar Underground Car Park Construction between Former Toptasi Street - Bagci Odalari Street, Arakiyeci Haci Cafer Quarter 200 6,000

TOTAL 11,870 309,500 Resource, Department of Science Affairs, 2011

Car Park Management Table 46 Capacities of Car Parks Managed by ISPARK Co. Inc.

General Information In accordance with Municipality Council no. 349 dated 18/02/2005 as

per article 26 of Metropolitan Municipality Law No. 5216, ISPARK Co.

Inc. was commissioned with the operation of the car parks located on

real estates under the sovereignty and disposition of the municipality

upon approval of Municipality Approval no. 7613 dated 26/10/2005.

Currently, ISPARK Co. Inc. operates parking areas with a total

capacity of 56,463 vehicles on 471 locations in 28 of Istanbul’s 39

districts. This capacity constitutes 15.5 of Istanbul’s total car park

capacity.

TYPE OF CAR PARK

On Road Parking (Vehicles)

Multi-storey Car Park (Vehicles)

Parking Lot (Vehicles)

TOTAL

Resource, İSPARK Co. Inc., 2011

Table 47

TYPE OF CAR PARK

Parking Lot

Multi-storey Car Park

On Road Parking

TOTAL

Resource, İSPARK Co. Inc., 2011

Amount 2008 2009 2010 2011

Vehicle 13,427 15,523 15,691 15,093

Vehicle 5,429 7,022 7,566 10,248

Vehicle 24,170 29,120 31,061 31,122

Vehicle 43,026 51,665 54,318 56,463

Distribution of Car Parks Managed by ISPARK Co. Inc.

Asian Side European Side Total

No. Capacity No. Capacity No. Capacity (item) (vehicle) (item) (vehicle) (item) (vehicle)

79 11,244 135 19,878 214 31,122

6 2,355 18 7,893 24 10,248

44 3,737 189 11,356 233 15,093

129 17,336 342 39,127 471 56,463



Completed Car Park Management Projects Hand Terminal System Hand Terminal Project, which is one of the most important

stages of transition to automation in car park management, came

into practice with 1,320 devices and additional equipment. It was

initiated at first on 5 spots on Valikonağı Street in Nişantaşı

Quarter, Şişli district on 13/10/2008.

As of the end of 2011, 1,056 devices are used on 314 spots

in 28 districts.

High-Tech Parking Systems Lift system is a mechanical system that allows stacking 2 or

more vehicles on the top of each other within the area of 1

parking spot under normal conditions through the installation of

lift system. Taken into effect particularly in central locations

where intense traffic is experienced, the system multiplies

parking capacity in limited areas. Automatic, semi-automatic,

mechanic lift and wheel systems with a total capacity of 485

vehicles are put into service in the locations given below.

Table 48 High-Tech Car Parks

Vehicle Capacity Locations Lift Type Units (Item)

Cihangir Multistorey Semi-Automatic - 112

Eminonu Parking Lot Mechanical Lift 31 62

Zindan Han Parking Lot Semi-Automatic - 9

Sisli Parking Lot Mechanical Lift 12 32

Kartal Ataturk Tea Garden Parking Lot Mechanical Lift 13 18

Kadıkoy Marriage Office Parking Lot Mechanical Lift 25 50

Mercan Parking Lot Wheel-type - 8

Eminonu Parking Lot Mechanical Lift 25 50

Kadıkoy Marriage Office Parking Lot Wheel-type - 8

Merter Multistorey Car Park Semi-Automatic - 136

TOTAL 485

Resource, ISPARK Co. Inc., 2011

Bicycle Park

Bicycle parks developed for bicycles, which are the most

convenient means of transportation in terms of ecologic, economic, psychological and natural life, commenced rendering service in

various locations of Istanbul. As of the end of 2011, bicycle parks

on 54 locations with a total capacity of 387 bicycles offer service.

Park & Ride Car Park Project

In order to encourage using public transportation, prevent

hazardous exhaust emission, global warming effect and road

occupancy, ensure less fuel consumption, reduce traffic-related

stress, save time and ensure more circulation for on road parking,

“Park & Ride” projects were initiated on 30 locations with a total

capacity of 7,532. Using Subway, metrobus, IDO, urban lines and

tramway is encouraged through the project.

2009 - 2011 Construction Projects

In addition to Cihangir Multi-storey Car Park with a capacity of 313

vehicles constructed in 2009 and Gungoren Meter Multi-storey Car

Park with a capacity of 400 vehicles constructed in 2010, the

construction of Şişli Harbiye Car Park with a capacity of 200

vehicles was brought into completion in 2011. Karaköy Multi-storey

Car Park was modified in 2011 in order to increase capacity and

endurance.

Table 49 Completed Car Park Projects

Item No. Project Title Start Date Completion Date 2011

1 Cihangir Multistorey Car Park 06/10/2008 06/11/2009 313

2 Gungoren Merter Multistorey Car Park 30/07/2009 25/10/2010 400

3 Sisli Harbiye Car Park 2010 10/06/2011 200

4 Karakoy Multistorey Car Park Modification 05/01/2011 06/04/2011 700

Conversion of Levent Subway Storage Area 5 27/06/2011 09/09/2011 160

into Underground Car Park

Resource, İSPARK Inc. Co., 2011

Merter Underground Multi-storey Car Park

The semi-automatic car park with a capacity of 400 vehicles,

constructed underground in the entrance of Kasım Street where

IMM Additional Service Building is located commenced

rendering service.

Şişli Harbiye Underground Multi-storey Car Park

The car park with a capacity of 200 vehicles, the construction of which

was completed on the area next to Divan Hotel, Cumhuriyet Street

commenced offering service in 2011.

107

Karaköy Multi-storey Car Park Modification The modification construction of Karaköy Multi-storey Car Park was

initiated in 2011 and completed within the same year. Floor laying

repair, interior and exterior wall paint, insulation activities, cutting

parapets and replacing these with security barrier installation

activities were conducted in framework of the modification.

Table 50 Heliport

Kadikoy Heliport

Üsküdar Kısıklı Heliport

Beyoglu Sutluce Heliport

Maltepe IDO Port Heliport

Bayrampasa Adapark Heliport

Resource, ISPARK Inc. Co., 2011

Heliport Projects

Explanation

Ready to use, license to operate granted by DGCA (Directory Gen. of Civil Aviation).

Ready to use, license to operate proceedings continued by DGCA.

Delivery and permits granted by IMM Dir. of Real Estate and DGCA. Project needs to

be altered in line with the recent amendments in Heliport Regulation. Tender stage is

to be initiated following alteration.

Heliport Construction and Operation application documents were submitted to

DGCA on 26/07/2011. New heliport areas are searched in the meanwhile.

Site delivered from Directory of Real Estate. Technical studies continue prior

to application to Directory of Real Estate.

Cabstands and Smart Taxi Management Land surveys regarding identification of new spots around transfer

centers and terminal stations of public transportation in approximately

28 districts appropriate for cabstand management are ongoing and

the applications for spots deemed suitable are submitted to UKOME

council. As of the end of 2011, cabstands with a total capacity of 385

vehicles in 32 spots are under control of ISPARK.

Conversion of Levent Subway Storage Area into Underground Park Following the completion of subway construction, the area formerly utilized by IMM Department of Railed Systems as shaft station for

subway construction was used a storage area for a while. After it was

transferred to Ispark, it was modified and reclaimed as a car park. Cut

and cover station was covered with drywalls by Ispark and offered to

service as a car park with a capacity of 160 vehicles after it was

covered with a roof.

Ongoing Car Park Management Projects

Marina Management

The constructions of boat parks in ISTINYE (180 boats capacity) and

TARABYA (208 boats capacity) bays, the construction and operation

rights of which were given to Ispark Co. Inc. by IMM Council,

continued in 2011.

Furthermore, the efforts towards completion of boat park projects

in Pasabahce, Bebek, Kurucesme bays continue in full speed and

boat park feasibility studies were conducted in Arnavutkoy,

Cengelkoy and Anadolu Kavagi. The project aims to reclaim

Istanbul’s identity as a “Sea City.”


Levent Car Park

Karakoy MultiStorey Car Park


Subscription Card Project The citizens will be able to utilize general or regional subscription

service to use on road parking spots, car parks and parking lots

citywide. The activities regarding the project which will ensure

automation control in general and regional subscriptions are

ongoing. Table 51 Ongoing Parking Area Projects

Item No. Project Title Start Date Completion Date

1 Landscaping Construction on Merter Car Park

Current Status

2

3

4

5

6

Haci Osman Subway Station Underground

Multistorey Car Park Modification

Alibeykoy Mini Bus Station

Karakoy Multist. Car Park Electricity Reconstr.

Tarabya Yacht Park Floating Dock

İstinye Yacht Area Floating Dock Construction Resource, İSPARK Co. Inc, 2011

22/12/2010 Ongoing on construction site stage

21/07/2011 26/02/2012 on construction site stage

on project stage - on project stage

14/12/2011 14/03/2012 on construction site stage

04/05/2011 11/05/2012 -

04/05/2011 11/05/2012 -


Road Traffic Monitoring and Traffic Info Systems Strategic

Target 2.3

Traffic Management

Effective Management of Traffic

Traffic Control Center

Strategic

Target 2.4 Extensification of Environmentally Friendly Transportation Services and Projects

Smart Transportation and Signalization System Activities

Traffic Management Services

Traffic Control Center

Momentary traffic flow in the city can be monitored and controlled

on a real time basis for 24 hours through utilization of high-tech

applications called “Traffic Control Center” ITS (Intelligent

Transportation Systems) which are a significant factor in terms of

resolving the traffic problems exacerbating every day. All of the

visual and digital data obtained from traffic measurement,

monitoring, control systems and tunnel operation center are

analyzed with computers and other technological aids; urban

traffic is monitored and managed by collecting other data that can

affect social life and transportation; all thanks to the center.

Smart transportation and signalization system activities include

the operation, maintenance and repair of Traffic Control Center

and associated Traffic Measurement and Monitoring Systems,

Traffic Control Systems (EDS) and Traffic Information Systems.

Traffic Surveillance Cameras

Urban transportation network is monitored 24-7 on a real time

basis in order to ensure incidents that can affect traffic flow in a

negative way are detected as soon as possible and responded

promptly. Concerned institutions and units are informed,

instantaneous status of the traffic is monitored, and traffic steering

and informing is conducted in order to ensure the transportation

network is used by drivers, passengers and pedestrians in the

most efficient way possible.

As of the end of 2011, the service is rendered with 542 cameras city-

wide.

Traffic Management Services

The detector, which was installed in order to obtain digital data

regarding instantaneous traffic flow on the road network allows

acquiring vehicle speed, number of vehicles, vehicle classification,

traffic intensity data momentarily on the basis of lanes. As of the end

of 2011, instantaneous traffic measurement is carried out on the city-

wide road network with 607 detectors. The resulting interpretations

of the required analyses performed on the data obtained, more

effective and efficient use of the available network is ensured by

informing drivers, passengers and pedestrians through Variable

Message Signs (VMS) and Intensity Map.

Furthermore, surveillance is conducted with 25 Automatic Road

and Meteorology Surveillance Systems so as to utilize

instantaneous data in preventing weather conditions from

affecting traffic, and combating the worst effects of winter.

Sinyal

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109

Table 52 General Information on Traffic Management

Type Scale 2007 2008 2009 2010 2011 GENEL TOPLAM

Signalized Junction (Construction) Item 1,363 108 143 130 95 1,790 APS (Accessible Pedestrian Signal) Item 51 19 16 5 4 95

Traffic Cameras Item 175 237 0 0 130 542

ECS (Red Light Infringement Detection) Item 4 118 0 0 4 126

EDS (Breakdown Lane Infringement Detection) Item 6 15 0 0 8 29

CMS (Changing Message Signs) Item 6 2 0 0 17 25

Solar Panel (Flasher) Item 85 62 49 136 13 345

Solar Panel (Traffic Measurement Systems) Item 40 0 44 126 50 260

Solar Panel (Traffic Camera System) Item 16 54 0 0 0 70

Traffic Measurement System (TERRA) Item 0 0 0 7 87 94

Traffic Measurement System (RTMS) Item 274 0 0 139 100 513

Thermoplastic Road Line Marking m2 4,464,148 1,032,159 203,268 789,846 748,197 7,237,618

Two-Component Road Line Marking m2 330,555 89,418 24,573 42,585 37,330 524,461

Chlorinated Rubber Road Line Marking m2 62091 38,569 52,701 48,047 100,741 302,149 Readymade Symbol Implementation Item 0 0 0 4 584 588

Traffic Sign on Coating Item 1211 26 35 0 49 1,321

Direction Sign in Junction Item 39,948 4,173 4,181 1,665 2,134 52,101

Standard Traffic Sign Item 404,696 18,603 49,630 16,383 25,124 514,436

Standard LED Sign Panel Item 10 100 0 0 0 110

Glass Reflective Road Studs Item 95,943 0 0 0 0 95,943

Solar Energy Reflective Road Studs Item 15,475 230 0 0 0 15,705

Aluminum Reflective Road Studs Item 251,828 52,000 53,704 0 988 358,520

Snow Button Item 19,951 723 0 0 0 20,674

Glass Fiber Reinforced Polyester Item 19,057 22,107 0 16,951 12,771 70,886

Flexible Polyurethane Post Item 1,453 2,182 3,225 1,969 2,936 11,765

Flexible Polyurethane Traffic Island Sign Item 0 0 0 39 192 231

Safety Barrier (Water-filled) Item 0 0 0 0 185 185

Resource, Transportation Department, 2011

Tunnel Operation Center In order to ensure the highest level of safe, comfortable and efficient

operation of Kagithane-Piyalepasa state road tunnel that was

commissioned in 2009 and Bomonti-Dolmabahce state road tunnel

that was commissioned in 2010 as well as other tunnels to be

commissioned later, a control center was established in Piyalepasa.

The control center utilizes all the opportunities provided by Smart

Transportation Systems in order to ensure monitoring, control and

management of the tunnels dynamically 24-7.

Signalization Activities Creating Signalized Junctions In order to regulate vehicle and pedestrian movement and

increase safety therefore on the main artery roads city-wide,

signalization is installed on junctions. In scope of activities conducted within 2011, 95 new signalized junctions were

introduced. Total number of signalized junctions city-wide has

reached 1,790 so far.

Signalization Activity, 2011


Sign

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Safe School Zone Project It is ensured that the system works in a synchronized manner as a whole through maintenance and repair activities conducted with the aim

of remedying hardware breakdowns and securing the

permanence of the available city-wide signalization system.

Use of Alternative Energy Sources With an environmentally conscious understanding of

management, we turn towards alternative energy sources for the

utilization of traffic and road related devices in the city. Our aim is

to develop a culture that does not jeopardize environment and

human health in terms of energy generation by using renewable

sources, set an example in this respect and support the

development of this sector in our country.

Where available, solar energy is used as an alternative energy

source for signalization, flasher, traffic measurement detectors,

meteorology observation sensors and cameras.

Horizontal and Vertical Traffic Sign Activities Security of life and property of drivers, passengers and

pedestrians are ensured through installation of horizontal and

vertical traffic signs indicating traffic rules that regulate movements

of drivers and pedestrians on state roads.

Horizontal Traffic Signs consist of lane and banquet lines and zebra,

pelican crossings, arrows, written messages, offsets, rumble strips,

reflective road studs, etc. In line with implementation standards,

horizontal signs made of two component and cold road paints and

thermoplastic paint are applied in seasons excluding winter by

considering seasonal conditions.

Vertical Traffic Signs; are indications of rules the pedestrians

have to comply with on the network used as well as the signs

applies with the aim of steering and informing.

Vertical traffic signs consist of warning signs, regulatory signs

and information signs.

Besides, road safety systems such as Safety Barriers, Solar Energy

Flashers and Flexible Cylinders, Reflective Road Studs and Glass

Fiber Reinforced Polyester are used in the interchanges of main

artery roads in order to maximize traffic and road safety.

In order to minimize possible dangers that our children who are our

future can encounter in school entries and exits, a new concept

including special new horizontal and vertical traffic signs and road

safety items in school zones. Therefore, it is targeted to actively

inform the drivers oncoming towards school zone and ensure road

safety.

Safe School Zone

Traffic Control Systems (TCS)

In order to minimize loss of life and property by maximizing state

road traffic safety, as well as development of traffic engineering

services and traffic training services, an efficient traffic control

service is required.

Losses and irregularities encountered in controls based on

human force was prevented through an efficient and advanced

automatic control system on electronic environment called EDS

consisting of systems such as red light infringement detection

system, emergency lane infringement detection system, mobile

EDS, Corridor-Type Overspeed Detection System.

In the red light infringement system, cameras detect and capture

vehicles infringing red light and required criminal procedure is

taken against the driver involved in the infringement upon

communication of the photographs to the Traffic Control Center.

In Emergency Lane Infringement Detection System, vehicles that

occupy security lane in an unjustified manner are detected and it is

ensured that the legal evidences are obtained and archived in

order to impose required penal sanctions and the consistency of

the registered identity information with the license plates of the

vehicles detected are checked for confirmation.

111

Changing Traffic Signs, Lane Control and Traffic Information Systems The call center incorporated by Traffic Control Center renders service

with the purpose of offering guidance to travelling drivers and passengers

by informing them. On daily average 6,000 calls are responded, thus

drivers and passengers can plan their travels and use alternative routes

recommended.

Changing Message Systems ensure efficient use of the network

capacity by informing drivers of variations such as traffic accidents,

intensity, weather and road status and taking alternative routes.

Red Light Infringement

Controls conducted on fixed spots such as safety lane or

signalized junctions create a local deterrence. Therefore, Mobile EDS project was put into service in order to ensure an efficient ant

deterrent control over the entire road network city-wide. 2 Mobile

EDS vehicles were prepared to this end and required testing

activities were initiated.

The system obtains speed detection of the vehicles passing

through the control points or corridors established on the main

artery roads determined. License plates are recorded on satellite

clock from the entry and exit points of the corridors with automatic

plate recognition system. The photographs are transmitted to the

Center, examined by EDS system and infringing vehicles are

automatically detected by the system.

One of the new generation systems put into service in 2011 is

“Reverse Direction EDS”. The objective of reverse direction EDS is

to create deterrence as a result of required penal procedures taken

against drivers who drive on the opposite direction of traffic flow and

jeopardize traffic and road safety critically.

Parking EDS allows monitoring areas with parking restrictions such

as intense traffic flow zones, emergency transportation areas and

preferred bus roads as well as vehicles breaking the restriction, and

penal proceedings are taken against infringing drivers. Thus

prevention of traffic congestion and related substantial losses

resulting from infringement of parking restriction is ensured. Besides,

efficient and effective use of emergency transportation network is

ensured in case of a possible disaster.

Changing traffic signs are used for the purpose on informing and

directing drivers under conditions that can hinder usual functioning of

the road such as natural events like fog, snow, rain, icing or situations

like speed limit implementations, intense traffic warning and such.

Lane Control System is used for the purpose of lane closure and lane

change in order to maximize road safety. Besides, it is used for

ensuring efficient and effective use of the road on the direction with

intense traffic by changing traffic flow to the opposite direction on

variable hours of the day.


Changing Message System


Traffic Training Activities Traffic Training and Social Awareness Raising Activities

With an intention to raise generations attentive to traffic rules, and

consistent and conscious in abiding by these rules, traffic trainings are

given to 8-14 age group students in elementary schools affiliated to

Ministry of National Education as well as to requesting non-

governmental organizations and public institutions in Traffic Training

Parks and Mobile Training Buses.

Traffic Trainings

In scope of the Traffic Training Supporting Activity, traffic trainings for 3rd,

4th and 5th grades of elementary schools were given in Topkapi Traffic

Training Park in collaboration of Governorship, Provincial Security

Directorate and IMM Arts and Vocational Training Courses.

Dijiturk IMM Traffic Channel No 534 Display

Starting from “Access Traffic Information Any Time Anywhere” concept,

an interactive web page including city-wide traffic information from

Traffic Control center such as Traffic Cameras, Online Intensity Map,

Travel Durations and Road Messages was designed so as to inform

and direct drivers, passengers and pedestrians and provide current city-

wide traffic information at any time. Having continued broadcasting for

approximately 6 years, the web page is visited 60,000 times a day and

the number increases day by day.

The intensity map broadcasted on our web page is visited by

approximately 50-60,000 persons per day. Drivers and passengers

can access instantaneous information of traffic status at any time of

the day through IMM Mobile Traffic application via mobile phone.

As of the end of 2011, the number of registered users is 65,750.

As one of the most popular communication tools of our age,

television is also used efficiently in order to provide access of

instantaneous traffic information whenever and wherever needed

by drivers and passengers.

The traffic parks established in areas closed to traffic in scope of

related regulations and standards so as to provide maximum

efficiency of training activities in place and offer a measurable high

quality training service include Training Track consisting of

Horizontal-Vertical Traffic Signs, Signalization Systems,

Crosswalks, Level Crossing and Sidewalks; classroom and

laboratories.

In scope of Training and Education Calendar, schools that do not

have the chance to access Traffic Training Parks are visited and traffic

trainings are given in an interactive environment with 2 training buses

interiors of which were designed with special purpose.

Traffic Training Book, Traffic Coloring Book, Traffic Training Set,

Traffic Signs Board, Traffic Training Brochures and similar training

documents are prepared and reproduced to be disseminated to

students receiving education and schools.

With a purpose of increasing traffic training and raising traffic

awareness, exhibitions; art, essay and knowledge contests are

opened, meetings for the participation of students and parents are

held in collaboration with various public institutions and organizations

as Traffic Week events.

Besides, by virtue of the website (http://tkmcocuk.ibb.gov.tr), we

intended to train our children in an entertaining way and promote

our park to wider audiences by designing a similar park on the

rapid and smooth internet environment.

Here, children will be able to see in person the traffic flow as well as

the situations pedestrians and vehicles encounter in the traffic and

even test themselves and compete with their friends with mini

applications that test knowledge.

113

IMM TCM Children Website was Granted Golden Spider Award

This year, Istanbul Metropolitan Municipality TKM Child Website was

awarded the first place in the category of 9th Golden Spider Web

Awards - public institution websites which are Turkey’s first and only web

and internet technologies awards receiving over 4,800 applications in 35

categories.

TKM Children Website

Topkapı Traffic Training Park

Table 53 Traffic Training Data

2007 2008 2009 2010 2011

No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of Schools Students Schools Students Schools Students Schools Students Schools Students

Traffic Training Bus-Asia 46 21,149 48 22,515 132 54,775 123 38,277 126 34,802

Traffic Training Bus - Europe 7 8,756 41 17,703 121 43,232 127 59,387 120 38,853

Florya Traffic Training Park 42 2,545 37 1,449 91 3,612 0 0 0 0

Topkapi Traffic Training Park 51 3,561 91 3,981 280 20,801 254 23,651 293 22,647

TOTAL 146 36,011 217 45,648 624 122,420 504 121,315 539 96,302



113

Public Transportation Services Strategic


Activities on Planning Alternative Public Transportation Services during Renovation of Sirkeci - Halkalı and Gebze-Haydarpaşa Intracity Suburban Lines

The planning activities of Alternative Public Transportation Systems

Offering Project were prepared based on travel data between

01/09/2010-01/09/2011. The data to set a basis for the activity are

acquired from station and hour-based passenger counting carried out by

TCDD and transfer data obtained from BELBIM Co. Inc. owing to its

feature of indicating passenger orientation.

The planning of alternative done in the light of data obtained in the

initial stage of the activity, the lines established were intended to be as

direct (express) as possible in accordance with destination. Table 54 No. of Passengers and Vehicles to be Transported through Alternative Routes On European Side No. of Vehicles

Route No. of Passengers(Persons) Passenger Rate (%) (Item)

Sirkeci - Bakırkoy Line (Coastal Road 14 km) 36,000 45 34

Bakırkoy - Halkali Line (Coastal Road 14 km) 28,000 35 27

Available Rail System and Metrobus to Meet Demand 16,000 20 -

TOTAL 80,000 100 61 Resource, Department of Transportation, 2011

Table 55 No. of Passengers and Vehicles to be Transported through Alternative Routes On Asian Side

Route No. of Passengers(Persons) Passenger Rate (%) (Item)

D-100 Gebze-Harem Line 57,910 53% 83

Bostanci - Icmeler Coastal Road Line 17,363 16% 25

16 A Harem - Pendik 4,200 3,6% 6

16 U Harem - Ugur Mumcu 4,200 3,6% 6

17 Kadıkoy - Pendik 19,687 17,8% 24

Available Minibus Lines to Meet Demand 6,640 6% -

TOTAL 110,000 100% 144 Resource, Department of Transportation, 2011

Map 3. Recommended Public Transportation Lines for Suburban Line on European Side, 2011


No. of Vehicles


Silivri BL/301 Festival Area - Municipality Houses Line Shared Taxi Route Arrangement, 2011

Map 4. Recommended Public Transportation Lines for Suburban Line on Asian Side, 2011

Minibus, Taxi and Shared Taxi Line-Route-Stop Planning Activities In order to meet the public transportation demand changing, growing

and emerging in parallel with the urban development, evaluation

decision was taken on 2011 UKOME agenda pertaining to 59 shared

taxi lines as a result of the office and site studies conducted taking into

account of public transportation systems that are currently available,

under development and planned as well as road network and traffic

circulation.

Taxicabs render service on 31 routes city-wide with 572 vehicles.

Taxicabs function under narrow zone system. On a freelance basis,

each vehicle works on its own route between 06:00 a.m. - 20:00 p.m.

whereas they work within their own zone between 20:00 p.m. - 06:00

a.m. In scope of the Taxicab lines planning activities in 2011, Kadıköy-

Çekmeköy Taxicab Line which was transferred to the sub commission

as per UKOME Decision No. 2010/5-13.B was established as per

UKOME Decision No. 2011/4-6.

The site studies required for licensing minibuses under “M” series and

commercial taxis with license plate serial “C and M” that carry out

public transportation activities in districts such as Çatalca, Silivri,

Büyükcekmece, Sultanbeyli, Şile and their incorporated towns and

villages were brought into completion, transferred to UKOME and

licensing decisions were taken. Lines and routes as well as stations

and terminal stations of the minibuses rendering service in the region

were determined and UKOME decisions were taken. The licensing procedures are ongoing.

The licensing procedures of 745 taxis with license plate serial C-M are

ongoing. Owing to the change in the district borders, the distribution

and working principles of taxis with license plate serial C and M were

determined and concluded in UKOME.

Arrangements on 6 lines were conducted in scope of the Silivri District Minibus Planning Activities and each of these was concluded

subsequent to putting into UKOME agenda.

Cabstand Planning Activities

In scope of the activities conducted for building, commissioning,

modifying cabstands and arranging pick-up and drop-off areas within

Istanbul borders as targeted by Commercial Taxi and Shared Taxi

Directive, UKOME (Coordination of Transportation Department) and

UTK (Transportation and Traffic Regulation Council) decisions were

taken in 2011 with regard to 200 cabstands in areas annulled for the

disposal of the public, 14 cabstands in privately owned plots and 57

Public Cabstands (controlled by ISPARK Co. Inc.).

Sea Transportation Planning Activities

In scope of the activities on Increasing Intracity Sea Transportation Rate

and Reducing Road Traffic in Istanbul, lines in parallel to the coastline

were arranged between Sarıyer - Kabataş and Beykoz - Üsküdar as of

2011.

As per UKOME Decision No. 2011/4-8 dated 09/06/2011, Combined

Line decision was taken to ensure voyages are undertaken between

available 49 ports of Şehir Hatları Co. Inc. as necessary.

As per Council Decision No. 1481 dated 17/06/2011, mentioned lines

were leased to Şehir Hatlari Co. Inc.

Data on Public Transportation System Use

Table 56 Data on Electronic Tickets used in Public Transportation

2008 2009 2010 2011

İstanbul Card Item 890 40,497 191,628,060 779,904,861

Token Item 146,210,455 123,802,151 132,574,883 107,430,392

Limited Use Ticket Item 13,245,275 5,536,777 3,637,556 22,395,320

Akbil Item 961,731,730 984,894,742 840,644,352 417,476,241

Resource: Belbim Co. Inc., 2011

Table 57 Number of Transactions in Sales Systems Used in Public Transportation

2008 2009 2010 2011

Akbil 24 Item 7,357,730 3,037,515 2,091,839 1,368,914

Automatic Sales Machines Item 2,131,878 7,820,824 16,796,820 21,231,655

PC/human operated machines Item 37,946,883 26,047,129 2,130,976 0

AKDOM/POS Item 26,839,534 42,113,297 65,202,360 95,700,724

BiletMatik (Ticketmatic) Item 0 0 0 106,175

Resource: Belbim Co. Inc, 2011

115

Table 58 SECTORAL EXPENDITURES OF TRANSPORTATION SERVICES MANAGEMENT ACTIVITY YEAR

SUBSECTORS 2011 EXPENDITURES

Realizations of Sea Transportation Projects TRY 414.974

Project Designing for Sea Transportation Systems TRY 141,600

Realizations of Road Transportation Projects TRY 828,003,912

Project Designing for State Road Systems TRY 5,286,890

Realizations of Rail System Projects TRY 1,609,251,162

Project Designing for Rail Systems TRY 3,590,991

Public Transportation Services Management TRY 93,514

Traffic Management TRY 56,640,127

Project Designing for Supporting Implementations of Transportation Infrastructure TRY 21,469,530

Preparing and Updating Master Transportation Plan TRY 390,605

Land Procurement and Expropriation for Transportation TRY 141,738,577

General Management TRY 29,644,714

2011 TOTAL EXPENDITURES OF TRANSPORTATION SERVICES MANAGEMENT TRY 2,696,666,594

Resource, Department of Financial Services, 2011

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Services for the Elderly People Services for People with

Disabilities Services for Children and

Youngsters Services for Women Vocational Training Programme

Services Social Aids Services for Social Life Services for Sports Funeral Services Social Support (Housing and

Landscaping) Services Other Social Support Services



ANNUAL REPORT

Social Support Services Management 118

SOCIAL SUPPORT SERVICES MANAGEMENT

Strategic Objective 3

Development and Extensification of Support Services Aimed at the Needs of City Inhabitants

Strategic

Target 3.1

SERVICES FOR THE ELDERLY PEOPLE

Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic

Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services

As with various fields, Istanbul Metropolitan Municipality continues

the services conducted in order to support Istanbul citizens also in

social terms by targeting raising life standards and quality of our

society and citizens in a high quality manner, in compliance with

international standards and open to development and collaboration.

Activities aimed at the elderly people, youngsters, people with

disabilities and distressed people conducted in scope of social

support services with and understanding of prioritizing risk

groups reach significance with other activities for increasing the

social welfare level of the society. Women’s Coordination Center

that renders service to this end does not only conduct projects aimed

at enhancing women’s status in the society but also supports families

economically with the “Social Aid Coupon” implementation.

The aids in cash or in kind provided to distressed families are

sustained on an increasing level as a part of social municipal work

understanding. It is paid attention to determine people in actual

need, bring the support services to the people themselves and act

worthy of dignity during these support activities.

On the other hand it is aimed to meet expectations of Istanbul

citizens and improve the quality of social life through other services

such as social facilities, beaches, sports facilities and bel-net internet

houses. In this scope, service at the highest quality is offered to all of

the citizens equally at the most reasonable price by means of social

facilities, and children and youngsters are encouraged in sports with

the sports facilities. ISMEK has become a widespread training

institution that is distributed to entire Istanbul and offers many people

the opportunity to take up an occupation.

All of these activities mentioned are conducted by prioritizing all of

the citizens to benefit municipal services equally, efficiently and

effectively. Expenditure details of activities in the sector are included

under the titles of sector and sub-sector classified in the report; and

general management expenditures made for activities (stationery,

toner, inventory purchases and consumable materials) are also

included in “Table of Social Support Services Management Sectoral

Expenditures for Activity Year” excluding personnel expenses at the

end of the page in this chapter.

A significant part of the services aimed at elderly persons are

provided in Kayışdağı Darülaceze Campus which is Turkey’s

largest nursing home with 46,000 m2 of indoors area. Akseki

Ormanalı Abdullah-Nerime Turan Nursing Home/Life House for

Artists, Dr. Beşir Akınal Nursing Home and Life Houses are other

institutions that render service to the elderly people.

Kayışdağı Darülaceze (Asylum or Home for Elderlies) Campus Darülaceze (Asylum or Home for Elderlies) Campus that provides

service for the elderly, mentally disabled and psychotic diagnosed

people to maintain their lives in an healthy and peaceful way

consists of Çınar, Umut,

Dolunay, Papatya, Güven, Sevgi, Huzur, Zümrüt Building

Complexes and a guesthouse. The elderly people who reside in

different building complexes in accordance with their genders

permanently or for a limited time period are provided with services

to meet sheltering, nutrition, clothing, health, training and social

needs and many projects are conducted with the aim of improving

their life qualities.

Adaptation to Social Life Project: Activities such as birthdays,

picnics, building complex executive board election, trips are

organized for the residents. Events such as trips outside the

institution and celebrations are organized in order to ensure that

they can socialize by participating in the social life outside the

institution and they continue their cultural and social activities before

they joined the institution.

Darülaceze (Asylum or Home for Elderlies) Fellowship and Voluntarism Project: Anyone who volunteers in scope of the

project can visit our institution and communicate with the residents

and carry out activities in order to ensure the adaptation of the

residents to social life. Particularly Yeditepe, Sabancı and Marmara

Universities as well as student groups from high school groups visit

the institution in certain days of the week to communicate with the

residents and ensure that the residents participate in social life

through the events they organize. Number of the students that

participated in the project in 2011 is 420.

School of Life Project: The project targets to provide help with

the youngsters to shape their future with successful experiences

acquired through learning from our residents’ life stories worth

listening.

Active Elderliness Project: It is targeted to improve the life qualify of

the residents and reduce the problems that emerge from ageing

and elderliness by regular exercising and training. As of 2011, 232

residents participate in exercising activities on a regular basis.

119

Ergotherapy Welfare Project: The project aims to make a

contribution to rehabilitating the residents with dementia, and mental

disabilities. As of 2011, 116 residents participated in ergotherapy

activities on a regular basis.

Spiritual Care Project: Keeping in mind that spiritual training of the

residents is at least as important as the others, weekly meetings are

held by officials sent by the office of mufti with the help of Kadikoy Office

of Mufti and religious and moral issues are addressed. 64 programs

were organized in scope of the project in 2011.

Social Care Project: “Social care project” that is based on care services

with a focus to the individual is of importance in terms of creating the

awareness that each resident is different from the others in respect to

the service to be offered and emphasizing the requirement to be

acquainted with the life story, tastes, hobbies and habits such as

eating and sleeping of each resident accordingly. In framework of the

project, social care plans including communication, engagement, daily

activities, social life, spiritual care, health status, nutrition, toilet needs,

movement, resting and sleep were arranged for each resident in

collaboration with concerned specialists such as sociologists,

psychologists, dieticians, health personnel, caretakers and doctors.

Physiotherapy and Rehabilitation Services: Programs are implemented

by physiotherapy and rehabilitation center aimed at functional capacity

improvement, contracture risk reducement in elderly people and

prevention of immobilization-related complications of the residents.

Akseki Ormanalı Abdullah-Nerime Turan Nursing Home/Artists’ Life House

Akseki Ormanalı Abdullah-Nerime Turan Nursing Home was converted

into Ormanalı Abdullah Nerime Turan Nursing Home/Artists’

Life House with a restoration. The nursing home which was envisioned

as a life house to offer service to the artists prominent in social life

principally is going to operate in Yakacık vicinity on 7,000 square

meters of space with 3,200 m2 of indoors and 3,800 m2 of outdoors

area. The place which oversees 4 districts of Istanbul (Adalar, Pendik,

Kartal, Maltepe) at once, recognized as the balcony of Istanbul, has the

ideal location for service with its natural environment and sea view. 3-

story center has a total of 44 rooms consisting of 32 double rooms, 11

single rooms and 1 suite. The center renders service with a capacity of

77 persons. Akseki Ormanalı Abdullah-Nerime Turan Nursing Home/

Artists’ Life House was commissioned on 21 December 2011.

Akseki Ormanalı Abdullah-Nerime Turan Nursing Home/Artists Life House

Dr. Beşir Akınal Nursing Home

In framework of the protocol concluded with Nesil Foundation, the nursing home was commissioned in an 8-storey building in Kartal

Ayazma in August 2011. As a consequence of the conversion of

Akseki Ormanalı Abdullah Nerime Turan Nursing Home into Artists’

House, the residents previously staying there began to maintain their

lives in Dr. Beşir Akınal Nursing Home. The nursing home with a

capacity of 75 persons that charges service to self-sufficient residents with no physical or mental impairments hosts 53 residents as of the

end of 2011.

Life House Services

Hosting self-sufficient residents, life houses prepare the

opportunities to practice their own professions to those who are

qualified to work and ensure their rehabilitations by engaging the

residents with natural motivational sources from life so that they

can spend their lives in a blissful and peaceful way from then on.

In scope of this first and only project in Turkey, 45 residents are

given service in 23 life houses as of the end of 2011. The activities

for establishing new life houses are ongoing in line with the

requests.



Table 1 Darülaceze Services

Amount 2007 2008 2009 2010 2011

Number of Residents in Kayışdağı Campus * Person 800 846 855 859 833 Number of Life Houses Item 13 18 22 24 23 Number of Residents in Life Houses* Person 28 40 50 52 48 Number of Residents in Kartal Children’s Home* Person 41 49 50 49 49

Number of Residents in Dr, Beşir Akınal NursingHomePerson 28 31 48 69 63 Number of Residents in Soğanlık Hayat Sitesi Person - - 39 43 42

Number of Residents in the Guesthouse Person - - 52 77 109

Number of Residents in ISMEM* Person 169 195 162 156 144

Number of Total Residents in Darülaceze* Person 1,066 1,161 1,256 1,305 1,288 Number of Social Organizations Item 379 394 651 504 562 Number of Visitors Person 12,500 16,715 17,345 20,915 23,194

Number of Enrollments Person 254 298 316 329 299

Resource, Department of Health and Social Services, 2011

*Number of residents includes all of the residents who received service and or continue to receive service throughout the year.


Activities for People with Disabilities

SERVICES FOR PEOPLE WITH DISABILITIES Strategic

Target 3.1 Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic

Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services Information, Guidance and Consultancy

Many activities are conducted in total 22 centers and 1 summer camp

including Tophane Istanbul Center for People with Disabilities (İSÖM)

where administrative services are also carried out in order to build the

capacities of citizens with disabilities, enhance their life conditions,

support them in claiming independency; ensure that they get their

share from social developments and contribute in social production,

improve the life qualities of people with disabilities who require care

and protection by meeting their special needs.

On the condition that they reside in Istanbul, İSÖM renders service

to all of the people with disabilities including visual, hearing-speech

impairments, orthopedic impairments and mental disorders and

psychological-emotional disturbances or ongoing condition that

prove 40% or more loss in body functions with a medical board

report obtained from a fully equipped hospital. 100,831 persons are registered to our centers as of the end of 2011.

Medical and Social Rehabilitation

Services aimed at increasing the level of functionality, independency

and the ability of carrying out daily activities of the people with

disabilities as well as ensuring their adaptation of social life are

included. The rehabilitation is carried out under the supervision of

specialized staff in environments appropriate to the competence

and development characteristics of the person with disabilities.

It is targeted that the people with disabilities become individuals

who are independent, equipped, productive, standing on their

own legs and able to establish healthy relationships with the

society through the training programs provided.

Legal Rights Unit

People with disabilities and their families are informed of their legal

rights. It is targeted to eliminate the difficulties they encounter in

public/private institutions, collaborate with organizations that offer

service to people with disabilities and ensure these make the best

use of their disability rights.

Psychosocial Service

Increasing the participation of the people with disabilities and

their families in social life, ensuring that these persons

acquire the skill of coping with individual and environmental

problems are targeted. Activities aimed at supporting the

pedagogical, occupational, emotional and social

developments are conducted by offering support in terms of

resolving the psychological problems experienced.

Medical Aids

People with disabilities in need with no social security are given

medical equipment such as white canes, motorized wheelchairs,

hearing aids, orthoses/prostheses, adult diapers.

121

Training Services

Units for Developing Skills of People with Mental Disorders

Self-care skills, social skills, occupational training and art

trainings are given to people with disabilities between the ages

of 17-35 with mild to moderate mental disorders in trainable-

teachable category.

Activities Aimed at People with Disabilities

Training for Mixed Disability Groups Unit

This unit gives support training to all the people with disabilities

who cannot receive basic education due to their disabilities

and organizes certified occupational trainings approved by

Ministry of National Education in accordance with their

disability statuses and skills.

Summer School Trainings

Cultural activities supporting the social rehabilitations of children

and youngsters between the ages of 8-13 who could not receive

sufficient educational support owing to various reasons although

they continue formal education are conducted so that they can be

active participants in formal educational institutions.

Turkish Sign Language Trainings Turkish Sign Language courses are given to everyone who is willing

to establish a healthy communication with people with audio impairments in Turkish Sign Language Studio in weekdays and

weekends free of charge. The trainings target to teach the sign

language in the shortest time possible.

Rehabilitation with Sports

These services are carried out with the aim of contributing to the

physiological and psychological developments of children with

disabilities by making them feel that they can succeed.

Hydrotherapy

Physical and mental developments of the people with orthopedic

impairments or mental disorders are supported through exercising in

water. The rehabilitation methodology, known as Watsu in Europe

and USA which is implemented so as to cure psychological and

physiological disturbances of the person with disability was put into

service in Turkey by İSÖM for the very first time.

Hippotheraphy (Therapy with Horses)

Personal developments of the children with disabilities are

contributed through the method of therapy on horseback,

known as “hippotheraphy”. Multi-dimensional movements of

horse are used as a supportive therapy method for emotional,

mental and physical developments of the children with

disabilities.

Hippotheraphy (Horse therapy) Activities

Employment Unit

The unit offers consultancy service for employment of people

with disabilities and related training needs, issues in regard to

employers are addressed and people with disabilities are

supported to be employed.

Summer Camp

In the Summer Camp for People with Disabilities, camps involving

trainings as well as social and cultural activities are organized for people

with disabilities and their families for periods of 6 days between May and

September every year. ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT


Social Organizations People with disabilities are given the opportunity of participating in

social life through the social events organized. To this end, people

with disabilities participate in artistic events such as theaters, movies,

concerts and are guided for visiting historical and touristic places.

Social Events

OSHA Project (Adaptation of People with Disabilities to Social Life or Adaptation of Community to People with Disabilities) It is targeted that the consciousness of disability is raised among

elementary school students and people with disabilities are

understood better by the young generations.

Little Steps Early Training It is an early training program prepared for the families of children with

developmental retardation between the ages of 0-6.

Speech Therapy Rehabilitation activities are conducted for children with speech

difficulties and developmental disturbances in mouth and tongue

muscles.

Call Center Anyone who calls 153 serving as call center of Istanbul

Metropolitan Municipality can access services regarding people

with disabilities by dialing 3 and easily benefit from all of the

services provided.

Free Transportation Service for People with Disabilities and Lonely Elderly People

Elderly people and people with disabilities who are not able to use

public transportation are provided with transportation to hospitals,

banks, courses, schools, malls, funerals and social events, Student

Selection Examination (OSS), High Schools Student Selection and

Placement Examination (OKS) and open education examinations.

To this end, service was rendered with 62 vehicles in 2011.

Other Transportation Services for People with Disabilities

Accessible Pedestrian Systems (APS)

The geometric arrangements, implementation of horizontal and

vertical traffic signs and pedestrian button with functional voice

signals integrated to signalization system are conducted in order to

ensure maximum level pedestrian accessibility in signalized

junctions and crosswalks.

In addition to ensuring participation of individuals with limited mobility

such as people with disabilities and elderly people into social life in

equal opportunities, pedestrian mobility under maximum level safety

in the traffic to which all of the pedestrians can integrate was aimed

by focusing on people with visual impairments as target audience.

In scope of the maintenance and repair activities of signalization

system conducted in 2011, APS conversion in 4 signalized junctions

was brought into completion. Thus, APS conversion of a total of 95

signalized junctions was completed city-wide.

Accessible Pedestrian System (APS) Activities

123

Horizontal and Vertical Traffic Sign Activities In scope of the horizontal and vertical traffic sign activities

conducted city-wide so as to ensure maximum level safety

pedestrian areas and eliminate the obstacles against the persons

with disabilities in social life, activities such as Parking Sign

for the Disabled, Edge-Folded Standard Traffic Sign, Flexible

Traffic Island Sign, T and S Console Devices and Crosswalk

Line for People with Disabilities were carried out. The activities

conducted Istanbul-wide in this scope are given in the table

below.

Table 2 Horizontal and Vertical Traffic Sign Activities

Work Title Item Disabled Parking Sign 71

Edge-Folded Standard Traffic Sign 1,135

Flexible Traffic Island Sign 254

T and S Console Devices 885

TOTAL 2,45 Resource, Department of Transportation, 2011

Table 3

Registered People with Disabilities

Medical Rehabilitation

Rehabilitation with Sports

Social Events

Number of Attendees to

Social Events

Summer Camp

Number of Persons Employed

Legal Rights Consultation

Information - Guidance -

Consultancy

Summer Camp Trainings

Number of Students Trained in scope

of OSHA Project

Transportation Service for People with Disabilities

Services for People with Disabilities

Amount 2007 2008 2009 2010 2011

Person 57,768 69,165 81,959 91,191 100,831*

Session 7,608 4,317 6,761 6,138 8,233

Session 50,604 73,326 79,739 102,696 217,509

Item 296 598 431 418 865

Person 25,111 26,095 19,517 13,336 25,565

Person 3,262 4,656 5,260 5,058 4,976

Person 54 140 198 239 213

Person 6,801 14,910 17,110 17,660 18,223

Person 115,952 112,760 177,756 181,784 276,373

Person - 110 255 285 222

26,713 30,058 9,620 19,163 36,981 Person

Person 11,058 75,581 77,780 53,095 104,457


*Cumulative number.

Traffic Training Activities In order to provide the students with disabilities with equality also in

educational area and facilitate their participation in social life, 1,000

students were given traffic training in Topkapi Training Park in 2011.


Traffic Training for the Disabled

Vertical Traffic Signs for People with

Disabilities

123

SERVICES FOR CHILDREN AND YOUNGSTERS

Strategic Target 3.1 Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic


Children and Youth Assembly For our youngsters to participate in programs and activities regarding

their development in personal, social, political, scientific, cultural, sportive

and communicative issues and to ensure that they have a voice, young

assembly members representing all of the districts and villages of

Istanbul equal to the number of representation in Metropolitan

Municipality constitute Metropolitan Municipality Youth Assembly. Youth

Assembly consists of 301 individuals and a total of 16 commissions

function in different areas. Various national and international events and

activities are organized so as to ensure active participation of the

youngsters to the management.



Trainings on carpentry, barbering, gardening, plumbery,

mechanics, automation, electronics, electricity, tailoring,

construction, embroidery, carton-pierre, cookery, computer

accounting, butchery subjects are given in the institution where

rehabilitation through occupational training is addressed. In

addition to this, the trainings are updated, altered or renewed with

the light of market analyses. Simultaneously, the teenagers are

given the opportunity of completing basic education through Open

High School education.

Besides occupational trainings, sports activities (swimming, football,

basketball, volleyball), social activities (concerts, theaters, movies),

cultural activities (museums and historical places), which are

Table 4 Youth Assembly Activities

2007 2008 2009 2010 2011

Number of Members 347 347 347 347 301

Number of Commissions 22 22 16 16 16

Cultural Trips 2 5 7 17 3

Training Activities 2 11 8 22 29

Training (ORGE) Camp - 2 1 2 1

Sports Events 1 2 - 1 2

Organizations that were served - 11 - 13 - as Solution Partner

Resource, Department of Support Services, 2011

IMM Child Assembly that represents all of the districts and villages

of Istanbul consists of 301 members and 21 commissions. In order

to ensure active participation of children from Istanbul in local management activities, build their self-confidence and help them

gain familiarity with project designing and implementation in 2011;

events such as 23 April National Sovereignty and Children's Day

Special Session, 12th World Heart Day Events, Participation to 7th

Group Scout Camping, Security Training Seminar, International

Day Against Drug Abuse and Illicit Trafficking Events,

stationery equipment distribution on The First Day of 2011-

2012 New Academic Year, promotion movie shooting of

child police KANKA with Yumurcak TV were organized.

Vocational Service for the Youth (İSMEM)

Istanbul Municipality Profession Acquisition Center for the Youth

(ISMEM) is a unit established with the aim of minimizing the street

child issue of Istanbul. The unit renders service to male children

from those who turned 14 to those who have not passed 25, live

on the street or has the risk of doing so. With the aim of

reintroducing this group of children into the society and acquiring

individuals who contribute in the society they live in from

consuming individuals; the care, basic training, vocational training

and social rehabilitation of these youngsters are provided by

expert teams.

Youngsters who live on the streets that have no substance

addiction or decided to quit, accept to reside in the institution

continuously and qualified to continue education and receive

occupational training are accepted to the institution.

appreciated as a part of rehabilitation, are organized under the

supervision of trainers.

62 children and youngsters received service in ISMEM life campus with 110 bed capacity in 2011.

Kartal Children and Youth House

Sheltering and education needs of children and teenagers of age

groups between 6-12 and 13-18 who are in need of protection are met,

social/psychological support is provided and, with the support of

various shareholders, many trainings and courses such as folkloric

dancing, guitar and English lessons are carried out in scope of the

social/cultural activities in order to ensure the adaptation of these

children and youngsters into life as sociable, encouraged, self-

expressive, self-sufficient and healthy individuals.

In the life campus (Kartal Children and Youth House) consisting of 2

individual buildings with a total capacity of 96 persons, 48 children are

hosted as of the end of 2011.

Child and Youth Center (IGEM)

Istanbul Child and Youth Center was commissioned in collaboration of

Istanbul Metropolitan Municipality and Sultanbeyli Municipality in August

2009 in scope of EU Project so as to support resolving the economic

and social problems of Istanbul, Izmir, Ankara and Bursa as significant

immigration-cities.

The objective of the activities conducted in the center is to create equal

opportunities in education and social activities to the children of families

with poor socioeconomic status in Sultanbeyli and increase their rate of

merging into the society by minimizing the duration spent on the

streets. Accordingly, as well as socio-cultural and sportive events organized; personal consultancy, psychosocial support and training

support services were rendered to 305 children, teenagers and their

families as of the end of December 2011.

Youth Assembly

125

Belnet - Internet and Information Access Centers

Free internet service is offered to our citizens in BELNET internet

houses with their clean and spacious environments away from the

negative factors where children and youngsters can visit safely and

study on their homework and projects. 63 BELNET internet houses

in 29 districts with different locations in Istanbul have offered our

150,351 members reliable internet service 7 days a week

throughout the year.

Mobile Belnet Bus, which is offered as mobile service, renders on the

spot internet and information service in various squares of Istanbul.

Besides, all of our members are entitled to use online course services

of Dershanet and Dijiprotein free of charge.

Free internet service is offered to all of the Istanbul citizens with 3G speed through 10 computers of highest technology. Print-outs are also provided free of charge in the vehicle designed for computer use in a comfortable and spacious environment. 2 LCD televisions, sound system, power generator, special ramp system for people with disabilities and air conditioning are available on the bus. Daily average of those who benefit from the service is approximately 200-250 persons.

Belnet Internet House

Scouting Activities In collaboration with Directorate of Scouting and Guiding Federation

of Turkey since 2004, socialization, development of team work skills,

increasing the enthusiasm towards learning and the feeling of

discovering, developing affection for nature and environment,

adaptation to the conditions of nature and ability to develop ideas

accordingly, developing analytical thinking skill of our children and

youngsters between the ages of 9-15 are targeted through the

scouting trainings provided for them.

The trainings given at the scouting camp: Horse riding, Canoe and

Rowing, Basic Scouting, Search & Rescue , Climbing Wall,

Swimming, Environment-Forest, Art, Music, Cycling, First Aid,

Badminton, Personal Development, Transmitter and

Communication, Traffic, Theater, Pentathlon, Fishing and Fire

Brigade. Besides, Mountain Cycling and Voluntarism Programme

Table 5 Numbers of Scouts

Amount 2007 2008 2009 2010 2011 Çanakkale Camp Person 3,000 3,000 - 3,100 3,000

Summer Camp Person 10,000 15,000 6,000 7,000 5,173

Winter Camp and Other Person 3,000 1,000 1,000 160 200

TOTAL Person 16,000 19,000 7,000 10,260 8,373


Career Days Young Career Days are personal development trainings

given to university students in order to improve their status of

preparedness and contribute in their employment

opportunities following graduation. A total of 1,050

participants benefited from the seminars held.

In collaboration with Aydın University, 4 abroad students, 67

students out of Istanbul and 1,050 students attending to 39

universities in Istanbul were awarded with certificates

subsequent to benefitting from this service of Istanbul

Metropolitan Municipality.

Dershanet (Internet Course) The students to take YGS, LYS, SBS, KPSS examinations are given

free education service through the web page www.dershanet.org

throughout the year. Audio and visual lectures, subject tests

and pilot tests were put into the service of our students. The

implementation which was commissioned in 2008 as the first

online course rendered service in 2011 with intense interest of

the users and the number of total members reached up to

204,096.

DIGIPROTEIN, with its contents updated every year, is the

most extensive program of Turkey for preparation to YGS,

LYS and LBS examinations and support to lessons.

DIGIPROTEIN, the “only program which includes all lessons of

elementary and high school education consists of 17,000 subjects,

250,000 questions and 224 tests in total.

SMART CD includes 3 YGS-LYS tests and their solutions prepared

from the previously asked questions in accordance with the new

examination system. The questions were selected from OSS and

OYS examinations within the recent 20 years.

2011 ANNUAL REPORT ISTANBUL METROPOLITAN MUNICIPALITY I

Dershanet

Activities as well as Scout Camp Visit by Japanese Goodwill

Ambassador were also organized.

http://www.dershanet.org/


Preference Consultancy Tents

Free preference consultancy is provided to the students on computer

environment following YGS and LYS examinations with the support

of expert trainers in the tents set in various districts of Istanbul so as

to help the students with their preferences. 42,920 university

candidates were given service in 36 Preference Consultancy

Centers, 9 platforms, 5 TIRs and 2 caravans located in 16 squares

consisting of Bayrampaşa, Bahçelievler, Bakırköy, Beşiktaş, Beyoğlu,

Esenyurt, Fatih, Gaziosmanpaşa, Kadıköy, Maltepe, Şişli, Pendik,

Kartal, Sultanbeyli, Ümraniye and Üsküdar squares.

Preference Consultancy

Movilise Project Movilise Project, a European Union Leonardo Da Vinci transfer of

innovation project aiming to give foreign language education to

referees, trainers and sporters with innovative methods was

commenced in 2009 by Istanbul Metropolitan Municipality and

brought into completion in 2011.

In addition to the fact that the language education modules

prepared conclusively in the project can be found on

www.movilise.eu, these can also be transferred to CD and flash

disc environments. 120,664.00 € of the project, the total budget of

which is 160,891.00 € was funded by EU as a grant in scope of

Lifelong Learning Programme (LLP) Leonardo Da Vinci Transfer of

Innovation projects.

Movilise Project

Psychology Conferences

In collaboration with Istanbul University Career Development Center,

psychology conferences for parents and youngsters were organized.

Issues such as interfamilial communication, personal development,

examination anxiety, stress and what to do in order to achieve success in school life were addressed in the conferences which were

held in eight districts. Creation of a society established by healthy,

conscious individuals and families was contributed in by

strengthening the bonds of “family” as the foundation of society, and

raising awareness in personal development and communication.

Moral Motivation Festival 2011

“2011 Cheer up Istanbul”, organized as a moral and motivation

festival prior to university examination on 30 May 2011, was

participated by approximately 10,000 students in Abdi İpekçi

Sports Hall.

Moral Motivation Festival

Rewarding the Successful Students

In scope of the project “Municipality Appreciation Awards”

project, the students showing success in their schools were

awarded gift packages consisting of footballs, basketballs and

volleyballs as a support to their physical developments as well

as mind developing games (sudoku) and books on Istanbul,

pencils and stationery materials so as to encourage students,

who are the future of our country, in studying and ensure their

achievements. In 2010-2011 academic year, a total of 7,603

successful students, 3,120 of whom in the end of 1st term and

4,483 of whom in the end of 2nd term, were awarded gift

packages.

http://www.movilise./

127 Rewarding the Successful Students

Istanbul Competitions

2nd Istanbul Competitions were organized for Elementary Education

students in collaboration with Directorate of National Education

in six categories such as culture, arts, literature, knowledge,

etc. In the competition organized in the branches of fiction and

poetry writing, photography, art and knowledge contest; a total of 40

students were awarded with TRY 3,000 for the 1st place, TRY 2,000

for the 2nd place, TRY 1,000 for the 3rd place and quarter gold coins

for the honourable mentions.

Collaboration Training Projects for Employment

In collaboration of Turkish Employment Organization (ISKUR),

Istanbul Metropolitan Municipality and Association of Floor Industry

Employers (ZESİAD), the “Wood Parquet Flooring” Course which

was commenced on 18 October 2011 was brought into completion on

27 December 2011. The course attendees were tested from

theoretical and practical examinations on 28 December 2011,

Wednesday in Sultanahmet Vocational Industry High School. All of

the 8 course attendees who were entitled to enter the examinations

achieved successful results and qualified for certificates. 3 persons

who are equal to 20% of the successful course attendees are going to

be employed within the month following the examinations in

framework of the agreement signed with Turkish Employment

Organization. The target of ZESIAD, the project partner that provides

the employment, is to achieve the employment of entire successful

course attendees.


127

SOCIAL SUPPORT SERVICES FOR WOMEN

Strategic Target 3.1 Activation and Extensification of Services Aimed at Disadvantaged Groups Strategic


Woman Coordination Center (KKM) that carries on its works in

order to become “a center of love” which takes all of Istanbul

women under its wings designs and implements projects so as to

produce solutions in regard to the difficulties, expectations and

adaptation problems of women in Istanbul.

Woman Coordination Center Social Events-1

Woman Coordination Center Social Events -2


Social Support Services Management 128 Table 6 Social Events of Woman Coordination Center

Event Date Explanation Place

Seminar Series 4 MARCH 2011 Seminar Series on “Woman and Family Health” Woman Coordination Center Bakırköy Training Unit

18 OCTOBER 2010-19 FEBRUARY 2011



Course Program 19 OCTOBER 2010-20 FEBRUARY 2011 Beadwork on Embroidery Hoop with Crochet Hook Course Woman Coordination Center Bakırköy Training Unit

14 MARCH 2011-22 JUNE 2011

15 MARCH 2011-23 JUNE 2011

19 AUGUST 2011-13 OCTOBER 2011

19 AUGUST 2011-28 DECEMBER 2011

Course Program 2 AUGUST 2011-25 NOVEMBER 2011 Artificial Flower Course Woman Coordination Center Bakırköy Training Unit

Recycling Exhibition 1-31 AUGUST 2011 Recycling Exhibition-Workshop Activity Woman Coordination Center-Feshane

KKM - ÇATOM Handiwork Exhibition 17-25 MAY 2011 5th Woman Handiwork from East to Istanbul Exhibition Taksim Square

KKM Handicraft Exhibition 3-8 MAY 2011 7th Traditional Handicraft Exhibition Bağlarbaşı Culture Center Marriage World Fair 4-6 FEBRUARY 2011 Products Made by Bakırköy Training Unit Students were Exhibited Lütfi Kırdar Convention and Exhibition Centre Tulip Festival 1-30 APRIL 2011 Tulip Festival Emirgan

Resource, Department of Health and Social Affairs, 2011


VOCATIONAL TRAINING SERVİCES


Activation and Extensification of Services Aimed at Disadvantaged Groups Graph 1. ISMEK Course Centers

Strategic Target 3.5 Strengthening Collaboration with Shareholders and Volunteers in Social Support Services Number of ISMEK Course Centers (ITEM)

228

Art and Vocational Training Courses (İSMEK)

Istanbul Metropolitan Municipality Art and Vocational Training

Courses (ISMEK) is a non-formal education organization for adults

established with the aim of responding general training needs of

Istanbul citizens, improve their vocational and artistic knowledge,

convert them into active producers from passive consumers,

contribute in their cultural, urban and social development and make

them well-informed in terms of urban culture and metropolitan life.

218 219

212

200

2007-2008 2008-2009

2009-2010 2010-2011

2011-2012

Commissioned in 1996 with three course centers, 3 branches and

141 course attendees, ISMEK has reached 180 branches in 28

subjects in 228 Course Centers (202 Course Centers, 26 Trainer

Supports to Collaborative Courses) in 38 districts as of 31 December

2011. 191,000 course attendees were trained in 2010-2011

educational year.

Graph 2. ISMEK Training Branches

Resource, Department of Human Resources and Education, 2011.

The activities of ISMEK include various fields consisting of non-formal training activities, seminars for the course attendees and public, symposiums, participation in domestic and abroad fairs, exhibitions, trips, competitions, sales of course attendee products, employment guidance for the course attendees, social and cultural events and publications. The non-formal training activities are conducted on Turkish-Islamic Arts, Handicrafts, Music Training, Language Training, Computer Training, Vocational and Technical Training, Sports Training, and Social and Cultural Trainings. 2007-2008

Target audience can be listed as those who are well past age of

elementary education and did not receive any vocational training or

who have a profession and seek advancement, adults that want to

acquire a new art, skill or hobby, those who are in need of

rehabilitation due to various reasons, groups that need to adopt to

the city, want to enter a new environment and broaden their existing

environment, seek to contribute in the family budget and are in need

of a job.

123

2008-2009

Number of ISMEK Training Branches (ITEM)

180

123 150

2009-2010 2010-2011 2011-2012

Resource, Department of Human Resources and Education, 2011.

106

129

Graph 3. ISMEK Course Attendees

Exhibitions, Fairs and Events: Course Attendee Increase by Years

199.000 155,000

2006-2007 2007-2008

230,000

2008-2009

175,000

2009-2010

ISMEK organized 49 events such as Group Painting Exhibition, Foil

Exhibition, Istanbul Fashion Fait, and Guitar Concert in 2011. 191,000

2010-2011 Resource, Department of Human Resources and Education, 2011.

Sales and Marketing:

In order to put the products created by the course attendees upon

receiving training to good use, new sales centers and marketing

channels are established for the course attendees so as to help with

increasing their financial earnings. The sales service, which is offered

free of charge to ISMEK course attendees, continue in Galata Bridge

Exhibition Center and other exhibitions and fairs attended. Besides,

the products can also be purchased on www.ismek.org.

Publications:

Alongside the free art and vocational training service rendered,

ISMEK also offers its publications out to the citizens free of charge.

In this scope, ISMEK 6th Handicraft Album, ISMEK Handicraft

Magazine 11-12, ISMEK Newsletter 5-6 and Branch Guise 2011

were published in 2011. The monetary sum of the expenditures for

realization of the service is TRY 700,920 TL.

İSMEK Publications

ISMEK Exhibitions, Fairs and Events -1

ISMEK Exhibitions, Fairs and Events -2

http://www.ismek.org/


Vocational Trainings for Disadvantages Groups

Table 7

Training Type

Trainings for Prisoners

Trainings for People with Disabilities

Trainings for Those with Psychiatric Disturbances

Vocational Trainings for Disadvantages Groups

Place Number of Course Attendees in 2009-2010

Istanbul Bakırkoy Prison for Women and Juveniles

Esenler Metris Prison

Kartal Prison

Maltepe Juvenile Prison 2,431

Silivri Prison

Ümraniye Prison

Üsküdar Paşakapısı Prison

Fatih Center for Disabled People 604 Ümraniye Center for Disabled People

Bakırköy Mental Health and Neurological Diseases Hospital 762

Şişli Darülaceze

Number of Course Attendees in 2010-2011 Number of Course Attendees in 2011-2012

705 1,162

574 753

1,450 557

Trainings for Nursing Homes

Guidance for Employment

Ataşehir Darülaceze 151 120 120

Resource, Department of Human Resources and Education, 2011

ISMEK course attendees who completed one educational year as

a minimum and are entitled to be awarded with certificates

convene with tradesmen. 80 course attendees were employed in

2011-2012 educational year. Employment Guidance unit provided

1,538 course attendees from 2006-2007 educational year with

employment so far. 1,455 companies applied to Employment

Guidance in need of personnel up to the present.

NAKD

İ YA

RDIM

AY

Nİ Y

ARDI

M


Graph 4. Numbers of Families that Received Aids in Cash and Coupons

200,016

SOCIAL AIDS

Strategic Target 3.1 Activation and Extensification of the Services for Disadvantaged Groups

118,693

47,797 49,884

2007 2008

Number of Families Number of

139,742

102,966

48,660 55,132 56,543

2009 2010

2011

114,242

Table 8

Receiving Aid in Cash Families Receiving

Coupons

Social Aids

Resource, Department of Human Resources and Education, 2011

Aid Type 2007 2008 2009 2010 2011 TOTAL Number of Families Receiving Aids in Cash 47,797 49,884 48,660 55,132 56,543 258,016

Amount of Aids in Cash (TRY) 19,467,410 14,991,055 11,872,075 14,140,405 14,955,520 75,426,465 Number of Social Aids Coupons Disseminated (Item) 633,089 984,989 747,031 731,070 1,180,421 4,276,600 Number of Families Receiving Social Aid Coupons 118,693 200,016 139,742 102,966 114,242 675,659 TRY Equivalence of Disseminated Coupons in Total 15,827,225 24,624,725 18,675,775 18,276,750 29,510,525 106,915,000 Number of Persons Receiving Medical Aid 1,967 523 201 180 65 2,936

TRY Equivalence of Medical Aids in Total 347,140 109,240 52,425 61,395 15,130 585,330 Number of Families Receiving Furniture and Clothing Aid 4,958 3,779 2,221 1,099 1,240 13,297

Resource, Department of Health and Social Affairs, 2011

Those who reside in Istanbul with no social security or

green card and prove their status by poverty certificate

issued by the alderman's office receive required aid after

receiving approval from Board of Assessment upon the

on the spot study conducted by the social workers

assigned following the application of these individuals in

person. The aids in cash and in kind are given in the

social aids table by years. In scope of educational aid,

49,160 student aids in equivalence to TRY 9,832,000

was given in scope of martyr child, orphan, disabled

student aids.

Aid

s

in

Cas

h

Aid

s in

Kin

d

131 Coupon Aid Activities


131

Beykoz Woods Social Facility Strategic

Target 3.3

Increasing the Accessibility of the Services in Municipality Facilities

Table 9 Social Facility Title Total Area (m2)

Arnavutköy 750

Avcılar 1,473

Florya 121,000

Social Facilities

Current Capacity (person) Number of Guests (person)

320 318,584

370 238,513

4,000 2,555,036

Social Facilities In 15 social facilities and 2 guesthouses located on the European

and Asian sides, service is offered in a decent, spacious and warm

family environment accompanied by the spectacular view of

Istanbul under the assurance of Istanbul Metropolitan Municipality.

İstinye Social Facility

Beykoz Woods 4,496 1150 129,231

Beykoz Social Facility 4,823 510 409,508

Çamlıca 4,017 1,470 1,353,566

Dolmabahçe 7,000 130 30,071

Fethipaşa 3,300 880 595,257

Gözdağı 1,200 400 372,110

Haliç 740 340 213,380

İstinye 320 270 141,875

Kartal Dragos 2,110 400 492,986

Kasımpaşa 600 300 157,629

Küçükçekmece 1,630 250 107,751

Topkapı 3,993 1,000 114,825

Zeytinburnu* 3,400 117 46,375

Accommodation units* 5,150 83 10,936

TOTAL 166,002 11,990 7,287,633


* Renders service as a guest house.

Summer Palaces and Mansions

Service in high quality standards is offered to our citizens in

summer palaces and mansions located in the historical and

touristic places of Istanbul operated by BELTUR Inc. Co. 1,562

banquets were organized in 2011, besides 1,350,000 persons

were rendered service.

BELTUR Inc. Co. was awarded 1 Gold, 4 Silver and 15 Bronze

medals in “9th International Istanbul Gastronomy Festival” with the

participation of kitchen professionals between 17 and 20 February

2011.

ISTANBUL METROPOLITAN MUNICIPAITY I 2011 ANNUAL REPORT

SERVICES FOR DEVELOPING

SOCIAL LIFE


Graph 5. Number of Persons Rendered Service in Summer Palaces and Mansions

Beaches 1,476,694

1,259,634

2007 2008

1,326,889

2009

1,415,703

2010

Our citizens who wish to meet with the sea are given service in 6

renovated beaches with continuous airplay and buffets, toilets,

changing rooms, changing cabinets, sunbeds, umbrellas and shower areas under the measures taken for lifesaving in case of emergencies.

2011

Beach Activities

Hıdiv Summer Palace

Kiosks and Cafes Kiosk and cafeteria service has been rendered by BELTUR Co. Inc.

since 2005 on 80 individual spots in various concepts such as sea

buses, urban line ships, ports and terminals, sport complexes,

subways, metrobus stops, city theaters.

Besides Coast Cafeterias are at the service of our citizens on

Bakırköy, Caddebostan, Şaşkınbakkal, Altıntepe, Küçükyalı, Atalar,

Süreyyapaşa and İdealtepe coasts.

1,350,000


ACTIVITIES FOR SPORTS Strategic

Target 3.3 Increasing the Accessibility of the Services in Municipality Facilities Strategic


Sports Facilities 33 sports facilities render service so as to protect physical and mental

health of our citizens, have them acquire the exercising habit and foster

the sports culture. Free/paid services in a total of 22 branches including

swimming, fitness, step, Pilates, basketball, volleyball, football, karate,

taekwondo, kick-boxing, capoeira, kung-fu, court tennis, table tennis,

boxing, aikido, badminton, gymnastics, ice hockey, ice-skating, wushu

and wingstun are given on a 24/7 basis under the supervision of expert

trainers in 2 ice rinks, 16 sports halls, 13 swimming pools, 21 fitness

rooms, 18 step-aerobic rooms, 21 martial arts rooms, 12 table tennis

rooms, 16 saunas, 22 tennis courts, 30 basketball/volleyball fields, 3

steam rooms, 1 squash room, 16 game rooms for children and 2 camp

training centers.

Besides, 18,859 persons receive training, exercise and play sports in

ISMEK Sports Centers the number of which reached up to 22 within the

2011-2012 terms.

133

Table 10 Data on Sports Facilities and Healthy Generations with Sports Project

Indoors and Outdoors Areas Number of Persons Benefitted

Sports Facility Title in Total (m2) from the Project

Bayrampaşa Sports Facility 19,170 67,692

Hamza Yerlikaya Sports Complex 31,820 120,534

Okmeydanı Cemal Kamacı Sports Complex 24,500 176,928

İkitelli Sports Complex 37,000 135,402

Zeytinburnu Sports Complex 17,100 182,098

Çırpıcı Sports Facility 13,700 37,702

Tevfik Aydeniz Sports Facility 9,500 41,356

Halkalı Sports Facility 28,000 4,119

Beyoğlu Swimming Pool 5,500 57,862 Beyoğlu Sports Facility 12,300 46,151 Hakkı Başar Sports Facility 18,500 81,579 Metin Oktay Sports Facility 20,750 34,791 Sinan Erdem Sports Hall

Florya Sports Facility 9,100 28,201

Tuzla Kafkale Sports Complex 24,000 91,086 Ümraniye Çakmak Swimming Pool 21,800 119,486

Haldun Alagaş Sports Complex 24,500 98,274

Dudullu Sports Facility 6,100 93,473

Pendik Sahil Sports Facility 7,700 33,484

Pendik Çamlık (Aydos) Sports Facility 32,000 88,126

Gül Bahçesi Sports Facility 10,000 39,227 Tuzla Sahil Sports Facility 12,225 27,773 Halkalı Swimming Pool 21,800 105,473

Hasan Doğan Sport Complex 46,500 211,587 Sefaköy Swimming Pool 13,050 110,532

Silivri Sport Facilities 26,300 2,119

Yeşilpınar Swimming Pool 36,000 63,446 Halkalı Swimming Pool

Fatih Sport Complex 16,000 111,000

Halkalı Çamlık Sports Hall 1,000 33,044

Menekşe Sports Facility 3,150 721

Silivrikapı Ice Rink 13,202 92,066

Sinan Erdem Sports Hall 73,400 Efes and Fenerbahçe Basketball Games*

Yeşilvadi Sports Facility 3,000 - Pendik Kaynarca Sports Facility 3,300 51,768


* Sinan Erdem Sports Hall is not open to daily use. It is leased to Fenerbahçe and Efes Pilsen Sports Clubs and also hosts organizations and NGOs.

Graph 6. Data on Sports Complexes and Sports Facilities by Years

25 22

12

11

2007

13 13

2008

15

13 12

2009 2010

8

2011 National and International Sports Events

15 sports events consisting of 4 national and 11 international events

were organized in 2011. Resource, Department of Support Services, 2011


Sports Facilities Sports Complexes

ULUS

LARA

RASI

SPO

R OR

GANİ

ZASY

ONLA

RI

ULUS

AL S

POR

ORGA

NİZA

SYON

LARI


Table 11 Sports Events Organized in 2011

Event Title Duration (Days) Date

Haliç Water Sports Festival (Extreme Sailing 3.Etap) 3 27-29 May

International Folk Dances/Games Festival 1 3 July

Modern Pentathlon Star A World Championship 4 18-21 August 2011

2011 Europe Mixed Couples Table Tennis Championship 2 10-11 September 2011

2011 Adults World Wrestling Championship 7 12-18 September International Open Karate Tournament 2 17-18 September 33rd Intercontinental Eurasia Marathon 1 16 October Republic Cup Wrestling Tournament 3 28-30 October International Badminton Tournament 4 19-22 December International Swimming Competitions 4 08-11 September

International Ice-skating Tournament 6 13-18 December 2011

Destitute Children Festival (Our Children Sports Celebration) 3 7-9 June

Sports Celebration between IMM Units and District Municipalities (IMM Football, Volleyball and Table Tennis Tournament) 40 15 June- 20 July

Sports Celebration for People with Disabilities 9 28 November-06 December

International Folk Dances/Games Festival 1 3 June Resource, Department of Support Services, 2011

European Capital of Sports

European Capital of Sports Award is organized on municipality level

and granted by ACES (Federation for the Associations of the Sports

Capitals and Cities) to prominent cities of the world in order to

promote universal Olympic values and maintain the tradition of

Olympics. Madrid, Stockholm, Alicante, Glasgow, Rotterdam,

Copenhagen, Stuttgart, Warsaw, Milano, Dublin and Valencia have

been awarded the title since 2001. Istanbul, as a sports city that has

proved itself in terms of features such as its sports infrastructure,

multitude of sports facilities, variety of sports units, high quality of

trainers and duties as well as its natural beauties, geographical

position, was awarded 2012 European Capital of Sports title as of 13

November 2012 as per the decision taken by ACES Commission. In order to ease the burden of amateur sports clubs and ensure that

they render better service to Turkish sports, aids in cash and in kind

are granted to amateur sports clubs. The sports equipment given out

for 2011-2012 seasons consists of approximately 130,000 items in

48 varieties comprising of materials for 13 sports branches which

are football, volleyball, basketball, handball, karate, judo, taekwondo, tennis, chess, table tennis, badminton, gymnastics and wrestling.

Table 12 Aids Given to Amateur Sports Clubs

2007 2008 2009 2010 2011

Aid in Cash (TRY) 13,000,000 4,000,000 12,000,000 10,000,000 15,000,000

Material Aid (TRY) 2,460,000 1,441,750 - - 1,479,609

TOTAL 15,460,000 5,441,750 12,000,000 10,000,000 16,479,609


Outdoors Sports Activities Events including various sports activities are organized in 30

historical park and recreational areas, beaches and picnic areas of

Istanbul in order to develop “sports for healthy life culture” for

Istanbul citizens.

European Capital of Sports

I

nter

natio

nal S

port

s E

vent

s N

atio

nal S

port

s

Eve

nts

Eurasia Marathon

Support to Amateur Sports Clubs

135

Sports Halls of Schools 114 schools sports halls out of 152 sports halls built in schoolyards and

commissioned by Istanbul Metropolitan Municipality are principally

utilized for physical education and sports activities of school students

as well as put into the service of all of the sports clubs and the

neighbourhood except from school hours and at weekends.

157,000 students benefit from these halls during school hours and

12,166 licensed active sporters playing in school teams and 114

licensed active sporters in individual sports are rendered service in

school sports halls. İSTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT

135

Cemetery Maintenance Services

FUNERAL SERVICES Strategic

Target 3.6

Increasing the Service Level in Funerals and Cemeteries Burial Services

Creation of New Cemetery Areas In scope of the activity regarding increasing the cemetery areas which

fall short owing to growing burial place need each year, 301,572 m2 of

area was included into cemetery areas and commissioned for burial.

Table 13 Number of Cemeteries and Cemetery Areas

Europe Asia

Muslim Minority Muslim Minority TOTAL

Number of Cemeteries (Item) 179 38 95 16 328

Cemetery Areas (Hectare) 564 - 389 - 953

Resource, Department of Environmental Protection & Development, 2011

Maintenance and Security of the Cemeteries Burial procedures are conducted in a total of 328 cemeteries

Istanbul-wide consisting of 274 Muslim Cemeteries and 54 Minority

Cemeteries. 268 cemeteries consisting of 214 Muslim Cemeteries

and 54 Minority Cemeteries were cleaned, the maintenance and

repair of the green areas were conducted, and the subdivision of the

areas commissioned for burial were parcelled and roads were built

prior to burial as well as required landscaping and forestation

activities were carried out. The security of all of the cemeteries was

targeted to be ensured with 450 security guards.

All of the funeral services such as receiving the deceased from the

house, bringing in to the washing room and bathing, enshrouding,

transferring to the cemetery and carry out the burial procedure are

given free of charge by Istanbul Metropolitan Municipality.

Table 14 Funeral Services

2007 2008 2009 2010 2011

Number of Burials 37,451 41,150 43,315 42,364 42,776

Number of Funeral Transfers 6,340 8,702 10,983 12,383 14,287

TOTAL 43,791 49,852 54,298 54,747 57,063

Resource, Department of Environmental Protection & Development, 2011

Funeral Transfer Services to Other Provinces

A daily average of 150 burial services is given city-wide in Istanbul.

However, the number increases day by day owing to the

continuous immigration to Istanbul and rapid population growth,

which is why 300 decares of cemetery areas are required annually.

This issue poses serious inconveniences in terms of provision of

cemetery areas. Intercity transfer opportunities were enhanced as

a solution to these inconveniences. Funeral transfers were

hastened by the establishment of a fleet consisting of 40 vehicles

in 2011, thus 14,287 funerals were transferred out of the province

which led to saving 62,000 square meters of area that would

otherwise be required for the burial of the transferred funerals.



Funeral Transfer Services


Graph 7. Data on Council Houses Constructed

1,176

848

216

0

2007 2008

956

378

158 344 0

0

2009 2010

2011

Resource, Department of Real Estate & Expropriation, 2011

Istanbul Theme Park and Entertainment Center

SOCIAL SUPPORT (HOUSING AND Strategic

Target 3.4

LANDSCAPING) SERVICES

Conversion of Shanty Houses on Municipality Parcels into Regulated Living Areas

Shanty House Reform and Clearance

The unauthorized shanty houses and invasions are addressed

by Istanbul Metropolitan Municipality in framework of urban

transformation and urban renewal perspectives. Not only

accommodation areas but also sophisticated functional areas

such as recreational areas, schools and shopping centers are

created through the projects conducted from this perspective.

Table 15. Number of Shanty Houses Demolished and Social Housing Allocated in Shanty House Transformation Activities

2007 2008 2009 2010 2011 TOTAL

Number of Projects Realized 41 29 18 20 20 128

Number of Shanty Houses Demolished 456 528 162 287 131 1.564 Number of Public Housings Allocated

due to Clearance 243 311 70 233 114 971

Debris Allowance Paid (TL) 12,221,690 11,833,140 6,207,389 8,231,089 5,206,240 43,699,548

Resource, Department of Real Estate & Expropriation, 2011

Building New Council Houses Council housing activities are carried out in shanty house prevention

regions under the possession and ownership of the Municipality in

order to prevent shanty housing. The numbers of the council houses

the constructions of tenders of which were completed are indicated

on the graph. 344 council houses, the tenders of which were

conducted in 2011 are planned to be completed in 2012.

Tender Completed Construction completed

Overview of Istanbul Theme Park

and Entertainment Center Project

In scope of the social reinforcement activities, the construction of Istanbul Theme Park and Entertainment Center is ongoing. The Theme Park Project, the construction works of which was commenced in scope of having the construction and 30 years of operation undertaken in return for permanent and individual right of construction in Alibeyköy Quarter, Eyüp District under the possession of Istanbul Metropolitan Municipality, consists of hotel and similar accommodation facilities, restaurant, cafe, tea garden, kiosk, trade units such as retail sales units, malls comprising of shops and markets, cinema, theater, amusement park, zoo, museum, exhibition halls, aqua games and water sports, sports facilities such as swimming pool, ice rink, shooting gallery, wall tennis; hobby gardens and religious facilities.

137 Strategic

Target 3.1


OTHER SOCIAL SUPPORT SERVICES

Activation and Extensification of Services Aimed at Disadvantaged Groups

Strengthening the Coordination between Social Support Service Units

from Logistics Support Center on 24/09/2011, our vehicles

commenced service on a systematic basis on 27/09/2011. The

continuous service rendered to the needs of our citizens there lasted

until 23/12/2011.

Local people were indwelled to the temporary settlement areas built

in various cities on their own accord. In this scope, 1,221 earthquake

victims reside in our Kartal-Yakacık Temporary Settlement Area as

of the end of 2011.

The cleaning and security of 26 historical mosques in Istanbul are

undertaken by the municipality with the aim of preservation of the

mosques, recognized as significant points in religious tourism and

having key importance in historical terms, and meeting the visitors with

a clean environment in their journeys to peace.

Mobile Kiosks 6 mobile kiosks designed in order to serve the public on coasts and

meet the demand in organizations, events and extraordinary

situations on request offer service to our citizens. Some of the

services rendered by our vehicles are offering hot treats to patients

and their relatives in emergency rooms of hospitals; meet the food

requirements of the officials assigned in ceremonies and

organizations and offer hot treats to the citizens in the vicinity in

case of disasters and public emergencies. 128.080 treats were

serves in 2011.

Foodbank Vehicles The hot meals cooked in the colossal kitchen of Logistics

Support Center are brought to families in need by foodbank

vehicles. The foodbank vehicles that tour all around Istanbul

give the opportunity of hot meals to 10 thousand persons per

day.

Van (City) Earthquake Aid Istanbul Metropolitan Municipality carried out activities in collaboration

with district municipalities in order to relieve the people in the disaster

area subsequent to the earthquake which struck Van. Departing

Winter Aid to the Homeless

The service is rendered in designated sports halls in the event that

Disaster Coordination Center (AKOM) declares emergency in terms

of heavy winter conditions. The purpose of this service is preventing

people living on the streets from staying out under cold weather

conditions and experiencing cold-related death.

Initially, the homeless persons brought into the sports halls have

haircut, shave and bath and their clothing and food requirements are

met. The homeless persons also receive a health check, are given

blankets and beds, and provided with care until the risk of freezing to

death is avoided.

During the care process, the homeless persons are informed of

continuous nursing services that can be received from the

municipality and other social institutions, some of the people living on

the streets are institutionalized in various social institutions as the

conditions permit, and those who wish to return their home or

homeland are provided with the required aid to do so. 1,010

homeless individuals were rendered service in 2010-2011 winter

seasons (10/12/2010-18/01/2911). The number of the persons

registered upon receiving service is 3,127.

Waving Flags on 33 Spots For the sake of strengthening the national consciousness and

protect our values, flag poles were built on the most beautiful 33

locations of Istanbul so that the Turkish Flags can wave. The flags

are changed and the required maintenance is carried out

periodically.

White Condolence The relatives of the deceased are telephoned to offer the

condolences and extend the sympathy of the Metropolitan

Municipality Mayor. 22,074 persons were called and 18,942

persons were reached in 2011.

Activities in Van Earthquake

Table 16

2008

Persons Called 35,372

Persons Reached 21,087

Data on White Condolences

2009 2010 2011 TOPLAM

35,835 34,578 22,074* 127,859

20,225 17,233 18,942 77,487

Resource, Department of Media and Public Relations, 2011

*Total number of misdialed calls, persons that were contacted and could

not be reached.

Cleaning and Security Services for Historical Mosques


White Carnation

Patients staying in hospitals, residents of nursing homes, children

staying in child protection institutions and nurseries, families of

martyrs, our elderly citizens and citizens with disabilities are visited to

share their problems and requests in scope of White Carnation

morale boosting visits. In scope of White Carnation, a total of 355

visits were paid and 12,324 persons were visited in 2011.

White Net Activity

All of the requests and complaints filed by the consumers are

received by White Net, and the consumers are informed of their

rights; the problems are forwarded to the concerned such as

governorship, district governorship, chamber of commerce, district

municipalities, consumer problems arbitral commission, consumer

protection organizations and foundations and the results are

followed. 1,574 applications were received in 2011 and 1,542 of

these were responded.

Istanbul Metropolitan Municipality was granted “Consumer Service

Award” by the General Directorate of Protecting Consumer and

Competition affiliated to Ministry of Industry and Trade in 2011.

Table 19 Data on White Net Activities

2008 2009 2010 2011 TOPLAM

Number of Applications Received (Item) 463 609 1.198 1.574 3.844 Number of Applications Responded (Item) 463 609 1.182 1.542 3.796


Contact Points

Table 17

2008

Hospital 27 1,940

Nursing Home 23 2,904

Nurseries 30 1,617

House Visit (Disabled) - -

Hose Visit (Martyr) - -

House Visit (Elderly) - -

TOTAL 80 6,461

Bureau of Muhtars

Hospital Visit

White Carnation Morale Boosting Visits

2009 2010 2011

19 4,894 16 900 79 4,777

19 1,121 16 1,025 49 3,199

34 2,232 45 2,979 58 3,989

- - - - 29 69

- - - - 129 260

- - - - 11 30

72 8,247 77 4,904 355 12,324


With an aim of bringing the citizen-oriented service to our citizens

themselves, we render service in 10 points with the addition of Kartal,

Taksim, Şirinevler, Üsküdar and Beylikdüzü points in 2011 to the

previously existing points in Eminönü, Beşiktaş, Bakırköy, Kadıköy and

Şişli in Istanbul. The requests of citizens, if any, which fall within the

area of responsibility of the municipality are received and the services

and investments carries out by the institutions affiliated to our

municipality are promoted effectively through the establishment of face

to face communication with Istanbul citizens in easily accessible

contact points positioned in the center of the districts they are located.

Table 20 Data on Contact Points

2010 2011 TOTAL

Number of Local Visitors (Person) 246,995 353,328 600,323

Number of Foreign Visitors (Person) 97,952 107,891 205,843

Number of Applications Registered (Item) 5,065 6,623 11,688

Number of Materials Disseminated (Item) 729,677 930,154 1,659,831

The local governors (muhtars) are visited in their offices so as to

determine and resolve the problems encountered in their quarters

on the spot. 589 muhtar offices were visited in 2011.

Table 18 Bureu of Muhtars Activities

2008 2009 2010 2011 TOTAL

Number of muhtar offices visited (item) 970 30 219 589 1,808 Contact Point

Applications Received (item) 264 423 771 366 1,824 Applications Resolved (item) 235 412 725 352 1,724 Applications in Progress (item) 12 11 46 14 83


Number of

Institutions

Visited

Number of

Institutions

Visited

Number of

Institutions

Visited

Number of

Institutions

Visited

Number of

Persons

Visited

Number of

Persons

Visited

Number of

Persons

Visited

Number of

Persons

Visited

(Head of Neighbourhoods)

139

Support Activities for Repatriation of Immigrated Population

The families which arrived in Istanbul owing to various

reasons, are not able to maintain their lives in social and

economic terms and do not have the financial possibility to

return their homelands yet wish to return on a given

opportunity are provided with repatriation. Besides, those who

arrived in Istanbul owing to reasons such as military service,

education, seeking employment, medical treatment, etc. yet

do not have a shelter or financial possibility to return are sent

back to their homelands by provision with bus tickets.

Table 21 Support Activities on Repatriation of Immigrated Population

2007 2008 2009 2010 2011

Number of Families Repatriated 558 1,119 1,002 957 1,262

Number of Persons Repatriated 3,828 6,005 5,134 4,402 5,673

Resource, Department of Municipal Police, 2011

Supporting Immigrated Population

in Returning Back

Table 22 SOCIAL SUPPORT SERVICES MANAGEMENT ANNUAL SECTORAL EXPENDITURES


Realizations of Funeral Services TRY 70,494,853

Realizations of Vocational Training Services TRY 74,045,059

Realizations of Services for People with Disabilities TRY 23,236,269

Realizations of Social Support (Housing and Landscaping) TRY 4,536,338

Operating Social Facilities TRY 1,174,665

Realizations of Social Aid Services TRY 11,691,299

Management of Sports Activities TRY 107,933,644

Realization of Services for Elderly People, Children and Youngsters TRY 51,937,143

General Management TRY 246,920

2011 TOTAL EXPENDITURES OF SOCIAL SUPPORT SERVICES MANAGEMENT TRY 345,296,190



MA

NA

GE

ME

NT

Health Care Services Supportive Health Care

Services Veterinary Public Health

Services Emergency Medical and

Rescue Services Healthy Food

ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT İSTANBUL

HE

ALT

H C

AR

E S

ER

VIC

ES

ANNUAL REPORT


Health Care Services Management 142

HEALTH CARE SERVICES MANAGEMENT

Strategic

Objective 4 Contributing in Sustainable Improvement of Life Quality in respect to Health

Strategic

Target 4.3

HEALTH CARE SERVICES

Extensification and Activation of Preventive Health Care Services

Istanbul Metropolitan Municipality offers protective, preventive,

therapeutic and rehabilitating health care services and conducts

activities for effective operation of prehospital emergency care

services with a high-quality, continuous, open to improvement and

collaboration, scientific, effective and efficient understanding of

service which prioritizes risk groups.

Principal policy and priorities of these services are:

• Prioritizing risk groups such as elderly people, children, people with

disabilities, women,

• Offering free health care services to those with no social insurance,

• Render service with regard to preventive medicine and public health,

• Collaborate with universities and non-governmental organizations,

• Raise public awareness in issues such as health and early diagnosis.

Supportive health care services such as disinfection and

laboratory examinations and particularly rehabilitating stray

animals and activities conducted in scope of combatting zoonotic

diseases are significant activities in preventive health.

Women and family health services which targets determining

health issues that are treatable with early diagnosis by specific

screening methods and raise public awareness in this respect

are maintained extensively and efficiently.

The intervention capacity of the institution in terms of prehospital

care services is sought to be increased and public awareness in

ensured through the non-formal first aid trainings given in scope of

emergency healthcare services.

Stray and owned animals are rehabilitated by neutering and

monitoring through microchip implementation following

registration; thus various potential diseases originating from the

animals are combatted. Other veterinary services such as

establishing hygienic slaughtering areas for sacrifices and auditing

animal products and training activities also increase the efficiency

in this field.

Advanced scientific and technologic methods are followed in all of the activities conducted in health-related issues and it is paid

attention to continuity and collaboration with shareholders.

Expenditure details of activities in the sector are included under the

titles of sector and sub-sector classified in the report; and general

management expenditures made for activities (stationery, toner,

inventory purchases and consumable materials) are also included in

“Table of Health Care Services Management Sectoral Expenditures

for Activity Year” excluding personnel expenses at the end of the page

in this chapter.

Outpatient Care Services

These services are rendered through the agency of Şehzadebaşı Medical Center, Darülaceze Medical Center, Tozkoparan Medical

Center and Institutional Medical Centers. Specialist physicians render

service to institution employees and patients under SSI (Social Security Institution).

Owing to the fact that Istanbul Metropolitan Municipality service

buildings are scattered in various districts of Istanbul, our institution

renders service to staff including public servants and workers

employed within these units by means of 7 institutional medical centers

in total consisting of 3 centers on the Asian and 4 centers on the

European sides.

Outpatient Care Services

Table1 Outpatient Care Services

Number of Patients Number of Physicians Number of Nurses Service Rendered Assigned in the Center Assigned in the Center

Title of the Center 2009 2010 2011 2009 2010 2011 2009 2010 2011

Şehzadebaşı Medical Center 49,760 43,962 68,504 16 15 19 7 9 10

Darülaceze Medical Center 67,988 70,084 79,351 11 17 15 5 7 13

Tozkoparan Medical Center 10,560 22,767 30,102 6 7 6 3 4 9

Institutional Medical Centers 12,022 19,724 12,110 12 7 7 2 2 2

TOTAL 140,330 156,537 190,067 45 46 47 17 22 34


143

Women and Family Health Services

On the grounds that some of the health problems in women, men

and children are generally preventable through trainings, early

diagnosis and treatment; the centers that render protective health and

medical screening methods are not widely common; woman has a

position to carry the importance of early diagnosis to the entire family

once trained, Women and Family Health Services are conducted with

the aim of raising awareness and early diagnosis.

These services are:

• Physical and mental health awareness raising trainings,

• Bone risk screening,

• Breast cancer screening,

• Cervical cancer screening,

• Cardiovascular risk screening,

Table 2

Number of Women and Family Health Centers

Number of Screening Centers

Number of Psychological Consultancy Centers

Number of Women Service Rendered

Cervical Cancer Scanning (Smear)

Breast Cancer Scanning

Mammography

Breast Ultrasound

Bone Risk Scanning

Bone Density Measurement-DEXA

Cardiovascular Risk Scanning

Psychological Consultancy- Family Meeting

Colon Cancer Scanning

Training (person)

Smoking Cessation Consultancy Service (Session)

Women and Family Health Services

2007 2008 2009 2010 2011

30 33 34 33 34

2 5 5 5 3

- - - - 10

172,610 289,365 216,458 157,414 203,842

112,888 128,770 153,386 119,230 99,875

128,638 156,894 201,762 165,808 126,360

26,447 55,778 64,574 62,702 40,466

- 26,495 33,193 17,884 -

180,441 217,710 233,947 131,366 147,290

12,072 19,870 25,219 35,653 -

- 135,925 164,826 116,693 14,665*

2,974 89,935 133,423 38,149 89,542

- - - - 31,574

217,243 246,410 220,833 124,652 147,966

- - - 2,698 20,647


• Colon cancer screening,

• Psychological consultancy services for adults and children, • Smoking cessation consultancy.

Service is rendered free of charge on an appointment basis via Call

Center by dialing 153/2.

*Cardiovascular risk scanning service; was not rendered in Women Health Centers in 2011 but in only 2 mobile vehicles. Cardiovascular scanning service was terminated since these vehicles were under the possession of Provincial Directorate of Health and assigned in the earthquake zone subsequent to Van Earthquake.

Graph 1. Women and Family Health Services

289,365

Service for protecting woman and family health was rendered with total of 242 staff employed in 34 Women and Family Health Centers, 10 Psychological Consultancy Centers and 3 Screening Centers in 2011.

Women and Family Health

217,243

172,610

2007 2008 Number of Women Service Rendered

246,410 220,833

216,458

157,414 124,652

2009 2010

203,842 147,966

2011

Services Training (Person) Resource, Department of Health and Social Services, 2011

Health Care Services At Home

It is targeted to reach patients, people who are in need of care, people

with disabilities and elderly people who reside in Istanbul and have no

social security through health care services at home. The objective is

giving principal health care services at home, offer hospitalization to

those who need, improve social conditions, thus protect the physical,

mental and social health of the community.

In addition to these, raising the awareness of the patient in respect to

the disease, improving the health of the patient or keeping it on a

certain level, providing with support in medical and social aspects in

domestic environment, train the patient and relatives of the patient in

diseases in question, preventing overcrowding in hospitals by

bringing the health care services out to the patient’s home, reducing

the duration of hospitalization, thus reducing treatment costs and

contributing in the country economy are anticipated.



The stages of service are as follows:

• Patient notification,

• Preliminary evaluation of medical and social status,

• Physician examination at home,

• Care services at home,

- Nursing care,

- Physiotherapy care,

- Personal care,

- Psychological consultancy service,

• Hospital services,

• Provision of medicine and medical materials,

• Hospital accompaniment service.

The treatment expenses of the patients who need treatment in

hospital conditions are met free of charge in scope of hospital

services. The activities were conducted with a total of 143 staff in

3 health care at home units in 2011.

Health Care at Home Services

Table 3 Heath Care at Home Services

2007 2008 2009 2010 2011

Persons Service Rendered 7,446 7,310 6,811 5,297 6,346

Application 8,594 9,971 11,126 9,011 10,700

Social Preliminary Evaluation 5,064 4,747 8,585 8,428 10,503

Physician Visitation 18,987 19,881 19,131 15,858 7,814

Care Services at Home (Care+FTR)* 45,990 72,328 83,162 74,568 63,726

Nursing Services (Care+Follow up)* 39,883 54,191 59,571 58,103 57,616 Physiotherapy Visit 10,528 21,042 28,202 19,812 11,714

Psychological Consultancy - 2,638 2,777 3,946 4,031

Treatment at Hospital 2,733 3,877 3,738 1,260 423**

Personal/House Cleaning 207 441 655 866 1,449


*Care service at home is a parameter as a result of summing up physiotherapy and nursing care services and

physiotherapy service is included in two individual lines. Therefore, nursing service and physiotherapy service are

given in two separate lines. The parameter values under the title of care service at home do not meet the service. **2011 hospital treatment number dropped subsequent to implementation of General Health Insurance.


SUPPORTIVE HEALTH CARE SERVICES Strategic

Target 4.1. Activation and Extensification of Protective Health Care Services

Hıfzıssıhha Sanitary Lab Services

In order to take all of the measures on time in case of situations

threatening public health and ensure safe water and food

consumption, following activities are conducted: • Analysis of the samples related to public health such as private/public food, water and cosmetic products,

• Expertise/training services in water and food safety,

• Dam, municipal water and sea water analyses in regard to

controlling drinking and utility water supplies of Istanbul in

collaboration with Provincial Directorate of Health and ISKI

(Istanbul Water and Sewage Administration),

• Internship trainings for associate/undergraduate program and technical high school students.

Quality management system was established in Hıfzıssıhha Sanitary

Labs in line with the requirements of "TS EN ISO/IEC 17025 Standard

on General Conditions for Qualification of Experimentation and

Calibration Laboratories” and accreditation was granted in 21

parameters by TURKAK. Sanitary Lab Services

Table 4 Hıfzıssıhha Sanitary Lab Services

SAMPLE TYPES 2008 2009 2010 2011

Official Samples (Item) 478 468 950 926

Audit Samples 99 97 - 405

Drinking and Utility Water 39 36 208 101

Pool Water 5 - 2 222*

Food 55 30 26 82

Dam Water 379 371 381 376 Sea Water - - 333 145

Private Samples (Item) 1.632 1.440 1.297 1.085

Drinking and Utility Water 1.299 1.106 948 869

Pool Water 112 169 175 113

Food 212 150 162 97

Other 9 15 12 6

TOTAL 2.110 1.908 2.247 2.011


*Audit samples of swimming pools operated by Spor Co. Inc. and controlled by Directorate of Sport and Youth were analyzed

by Hıfzısıhha Sanitary Labs.

145

Vector Control/Disinfestation Services The activities given below are conducted in regard to vector control:

• Selection of biological and chemical agents,

• Laboratory establishment activities,

• Detecting sources of reproduction,

• Population control prior and subsequent to disinfestation,

• Establishing communication systems for coordination with public

institutions and organizations,

• Raising public awareness.

Biologic control agents in outdoors larvae control, chemical agents

through the method of ULV (cold mist) in outdoors imago control, and

chemical agents in rodent, pest and tick control are used in framework

of integrated vector control.

Larvae control was emphasized through the use of biological larvicide

which is a safe agent in respect to environment and public health.

Approximately 135,000 reproduction sources were detected and

disinfested in 2011. The service was rendered with 149 disinfestation

vehicles, 6 zodiac boats, 2 hovercrafts and 440 personnel.

Disinfestation Services

Table 5 Pesticides Used in Vector Control

Used Amount Used Pesticide Amount 2009 2010 2011

Adult Mosquito Insecticide Lt 28,818 12,300 6,555

Insect Growth Regulator Larvicide Kg 317,68 524 490 Insect Growth Regulator Larvicide Kg 281,20 750 265 in Tablet Formulation Biological Lavricide Kg 7,200 2,500 1,176 Rodenticide in Block Formulation Kg 631,61 2,259 18,892

Rodenticide in Paste-Pellet Formulation Kg 554,12 2,260 1,392

Insecticide in Gel Formulation Kg 20,127 16 9,174

Insecticide in Liquid Formulation Lt 500 500 36

Specific Tick Control Pesticide Kg 8,061 1,350 230

Adult Black Fly Pesticide Kg 377,19 441 624

Biological Larvicide Used in Polluted Water Kg - - 335



145

VETERINARY PUBLIC HEALTH SERVICES

Strategic

Target 4.4. Contributing in Effective Combat against Zoonotic Diseases

In order to contribute in protective health care services carried out for

the society, the activities given below are conducted:

• Combat activities against animal diseases contagious to humans

(zoonotic diseases), • Rehabilitation activities for stray animals,

• Treatment services for owned animals,

• Training activities,

• Audit services with the aim of ensuring safety of foods of animal

origin and general food safety,

• Expertise services in licensing procedures of workplaces where

animals or foods of animal origin are kept, produced, processed and

sold.

Rehabilitation Services for Stray Animals Hasdal and Tuzla Animal Rehabilitation Centers render service in

terms of animal rehabilitation activities such as capturing, examining,

applying treatment, observation, neutralizing, vaccinating animals and

giving them for adoption. The animals that were not adopted

subsequent to neutralization, vaccination and microchip

implementation are released back to the regions they were taken

away. Rehabilitation Services for Stray Animals



Microchip Implementation Project (VET-ISTANBUL) As the legislation on animal protection law no. 5199 imposes the

duty of keeping the records of owned animals to the

municipalities, all district municipalities will be able to keep their

records on digital environment by the virtue of this project.

Microchips are implanted in animals and a database of records

incorporated by Istanbul Metropolitan Municipality is formed in

coordination with other institutions and organizations and

traceability in services such as bringing the reproduction of

owned and tray animals Istanbul-wide under control, prevention

of contagious and epidemical diseases -particularly rabies-,

vaccination, neutralization, treatment and adoption.

Pet Polyclinic Services Diagnosis, treatment and vaccination services of owned

animals are carried out at the pet hospital with every kind of

equipment also including surgery room.

Table 6 Rehabilitation Services for Stray Animals

2007 2008 2009 2010 2011

Examination and Treatment 6,641 12,383 12,818 12,300 13,015

Neutralization 5,477 6,321 8,960 8,461 7,318

Vaccination 5,783 6,594 9,862 8,504 9,304

Adoption 313 505 412 550 725

Microchip Implementation 5,449 6,203 8,716 8,111 7,179

Animal Burial Procedures - 561 534 638 776

Training Services 23,431 28,421 19,376 28,128 36,068


Table 7 Rehabilitation Services for Owned Animals

2007 2008 2009 2010 2011

Examination and Treatment 3,308 3,252 3,742 3,672 3,209

Neutralization 56 48 80 119 118

Vaccination 655 734 942 1,495 1,829

Microchip Implementation - 59 50 44 17 Resource, Department of Health and Social Services, 2011

Veterinary Public Health Services

Animal Burial Services

The first animal burial place of our country is located on a 20,000 m2 of

area in Tuzla-Aydınlıköy. Owned or stray animals are buried in

accordance with the required techniques with an objective of

preventing negative effects on human health.

776 animal burials took place in scope of the veterinary services in

2011.

Trainings in regard to Veterinary Services

Animal Affection, Care and Health Training for Elementary

School Students: It was determined that unconscious pet care and

adoption has the leading place in the problems encountered in

rehabilitation of stray animals activities. Training seminars in regard to

animal affection care, feeding and diseases are held at elementary

schools in coordination with District Directorates of National

Education.

Hygiene Training for Employees in Food-Related Workplaces: Hygiene Training Programmes are implemented in coordination with district municipalities in order to train and inform tradesmen who are important factors in presenting safe food to consumers. The staff attending the training is given Certificate of Participation and Hygiene Booklet.

Training for Pet Shop Employees: As per the provision of

“those engaged in the sales of pets are obliged to receive

certificate by attending training programmes in respect to care

and protection of these animals organized by local

administrative bodies” on Animal Protection Law no. 5199 and

Implementing Legislation, training activities are carried out with

concerned persons.

Local Animal Protection Officer Training: As per Animal

Protection Law no. 5199 and Legislation, trainings are

organized for those who apply to Provincial Directorate of

Environment and Forestry so as to become a Local Animal

Protection Officer. The training consists of subjects included in

laws and legislations related to animal feeding and care,

protection, zoonotic diseases and regulation involving the duties

and responsibilities of local animal protection officers.

147

Mobile Sacrificial Animal Slaughtering Units In order to ensure that the bovine animals brought to Istanbul are

slaughtered in maximum level techniques and hygienic conditions,

slaughtering services are carried out in collaboration with district

municipalities and non-governmental organizations. Besides, sales

and slaughtering places are controlled and audited so as to protect

public health.

Service for slaughtering 76,725 bovine and 134,833 ovine animals in

total was rendered in 150 mobile sacrificial animal slaughtering units

via non-governmental organizations. Furthermore, sales and slaughter

places were audited prior to Feast of Sacrifice and during slaughtering

process. 76,725 bovine and 134,833 ovine animals were slaughtered

in Feast of Sacrifice in 2011 within these units.

Sacrificing Services


147

The staff requirement is met by service procurement in first aid services.

First Aid Services at Istanbul Beaches

Rescue services at Istanbul beaches were initiated at Şile Beach in 2005

summer season. In 2006, rescue service was extended to 3 main regions

including Şile Beaches, Caddebostan Beach and Florya Beach. Service

was rendered at 33 beaches in 2011. In this scope, 2,026 persons were

intervened in 2011.

The staff requirement is met by service procurement in rescue services

Graph 2. Number of Persons Rescued on Beaches

2,766

2,171 2,344 2,515

2007 2008

Number of Persons Rescued 2009 2010

2,026

2011

Resource, Department of Fire Brigade, 2011

EMERGENCY CARE AND RESCUE SERVICES

Contributing in Rendering Prehospital Emergency Care Services Effectively

Table 9 Rescue Services

Years Number of Beaches (Item) Length of Shore (Meters) Number of Persons Rescued Number of Staff Assigned

2008 18 28,750 2,766 281

2009 18 28,750 2,344 281

2010 18 28,750 2,515 281

2011 33 38,800 2,026 348


First Aid Trainings

In order to raise the consciousness in regard to preparation to any

potential disaster in Istanbul and first aid, public first aid trainings are

given free of charge. On this context, first aid trainings are given to non-governmental organizations, public institutions, schools,

workplaces, educational institutions, vocational chambers and

volunteers free of charge.

Emergency Services

First Aid Services

In case of disasters, accidents and any kind of medical emergencies;

emergency health care is commenced in the scene and

patient/injured is transported to the emergency health center

immediately and safely by continuing medical intervention in the

ambulance.

Table8 First Aid Services

SAMPLE TYPES 2008 2009 2010 2011

Number of Emergency Cases (Item)) 37.105 42.564 34.013 32.118

Number of Ambulances (Item) 29 29 23 29

Average Duration of Reaching the Case 7’54’’ 7’30’’ 8’14’’ 7’32’’


The trainings are conducted in First Aid Training Center located in

Edirnekapi with six classrooms by expert staff of 11 persons. The

center was licensed by Ministry of Health in 2005 and initiated giving

first aid trainings with certificated thereon.

4.835 persons were given first aid training and 3,691 persons were

given first aid and public health seminars in 2011.

Table 10 Trainings Given by Directorate of Instant Relief and Rescue

2010 2011

Number of Persons Receiving First Aid Training 4,212 4,835

Number of Persons Receiving First Aid and Public Health Seminars 4,741 3,691



Strategic

Target 4.2

Health Services Management 148

HEALTHY FOOD

Strategic Target 4.1.

Activation and Extensification of Protective Health Care Services

Table 12

Type Amount

Bakery Products

2007 2008 2009 2010 2011

Spring Water Istanbul Metropolitan Municipality continues activities in the body of

Hamidiye Co. Inc. in order to ensure that the spring water need of

our citizens is met in a healthy and high quality way.

Normal Item

Various Item

Organic Item

Flour (kg) Kg

Meditarrenian Bread (60 gr) Item

Golden Bun (60gr) Item

448,330,052 595,572,527 334,827,302 272,544,831 233,439,464

5,578,596 6,390,325 10,476,117 7,231,115 12,080,521

1,118,750 1,105,708 1,057,940 1,303,017 1,444,433

40,421 73,674 78,560 227,523 212,751

1,345,972 7,939,315 11,914,017 19,915,777 24,742,066

- - - 34,600,630 23,885,153

Table 11

Type Amount

0.33-0.50-1.50 Lt. Plastic Bottle Package

5.00-10.00 Lt. Plastic Bottle Package

Demijohn Water Item

Plastic Cup Water Package

Boxed Water Item

Spring Water

2007 2008 2009 2010 2011

1,989,791 4,115,143 4,525,481 4,970,827 5,934,738

- - - - 902,995

4,502,828 5,172,201 5,042,013 5,089,452 5,809,241

1,438,764 1,404,979 1,477,545 1,537,384 1,618,203

81,855 124,120 85,550 39,917 50,242

Halk Ekmek

Hamidiye Spring Water

Table 13 HEALTH SERVICES MANAGEMENT ACTIVITY YEAR SECTORAL EXPENDITURES


Realization of Emergency Health Care and Rescue Services TRY 12,461,347

Realization of Outcare Patient Services TRY 6,205,095

Realizations of Health Care Services at Home TRY 8,213,281

Realizations of Disinfestation in Pest Control TRY 23,297,763

Realizations of Hıfzıssıhha Sanitary Lab Services TRY 7,449

Realization of Women and Family Health Services TRY 13,786,473

Realizations of Veterinary Public Health Services TRY 1,952,060

General Management TRY 4,210,929

2011 TOTAL EXPENDITURES OF HEALTH SERVICES MANAGEMENT TRY 70,134,396


People’s Bread

Istanbul Halk Ekmek Inc. Co., which carries on bussines in

order to establish units required to carry out production,

distribution and have distributed the products so as to meet

cheap, healthy and high quality bread and bakery products,

meets 13% of bread demand in Istanbul by selling 36 kinds of

bread in 1,531 sales points.

149


EN

VIR

ON

ME

NT

AL

MA

NA

GE

ME

NT

Creation and Preservation of Green Fields

Environmental Protection

Waste Management

Water and Effluent Management

Energy Management

Environmental Management

ENVIRONMENTAL MANAGEMENT


Creation and Preservation of Green Fields


Providing a Sustainable and Healthy Environment

Rapidly increasing production and consumption in our globalizing world leads to a similarly rapid increase in environmental pollution. As a result, protection of the environment and the ecological balance and the provision of further balance in the utilization of environmental resources became a common issue at the international level after the second half of the 20

th

Century. Protection of the environment and an environmentally-friendly, sustainable understanding of development are increasingly disseminated and improved. In this context, Istanbul Metropolitan Municipality is undertaking efforts to build and protect a health and balanced environment where people are able to sustain their lives. To this end, risks with negative repercussions on the environment are being identified and activities are planned and implemented to eliminate these risks. Activities in this area are realized in line with the following objectives: -Formulating projects to improve the amount of active green fields per capita in line with the world norms with the aim of building a greener, cleaner and healthier environment that invokes joy and happiness in its inhabitants; - Preventing all types of pollution even before they appear; reducing all contaminant parameters to below the globally accepted limit values; implementing the existing landscaping practices in line with the Environmental Acquis of EU; - Leading in and supporting activities to increase environmental consciousness to enable the environment and environmental issues to attain more prominence in the agenda of Istanbullites; - Preserving and improving the existing water resources of Istanbul for the future and enabling the most effective utilization of such resources; - Disseminating the use of natural gas to advance the life standards of Istanbullites and to improve air quality and providing environmentally friendly alternative energy resources. Environmental management activities aiming at a more beautiful, cleaner and more liveable Istanbul are unceasingly continued with the support of our people. Our activities, projects and investments in this area set examples for the whole country and provide significant contributions to the protection of the environment and the raising of environmental consciousness. The expenditure details of the sector pertaining to the execution of these activities, as well as the general management expenses for activities (stationery, toner, fixture procurement and consumable materials), with the exclusion of personnel expenses, are given at the end of the last page of the present section under the title “Table on Sectoral Expense Amounts for the Environmental Management Activity Year” divided between the sector covered by the report and the relevant sub-sectors.

Increasing the Number of Green Fields Table 1

Green Field Data for Istanbul

Area of Istanbul 5.461 km² Forested areas (data from the Regional Directorate of Forestry)

2.424.200.000 m²

Total Area of Green Fields Built by IMM 48.628.857 m² Area of Green Fields Built by District Municipalities 29.152.880 m² Total Area of Green Fields of IMM and District Municipalities

77.781.737 m²

Area of Green Field per Capita 6.08 m²

Table 2

Data on Built and Maintained Green Fields

Measurement Unit

2007 2008 2009 2010 2011 Current Total

No. of Built Parks

Number

199 16 7 1 16 408

Newly Built Green Fields

m² 5.258.045 2.015.956 315.562 85.828 243.481 18.518.924

Revised Green Fields

m² 1.007.577 1.266.685 289.541 152.440 302.231 7.069.474

Maintained Fields m² 45.968.030 47.983.986 48.299.548 48.385.376 48.628.857 342.897.648 No. of Planted Trees

Number

216.724 198.269 34.637 40.048 72.514 1.106.877

No. of Planted Bushes

Number

155.657 81.113 16.259 156.450 32.750 1.692.229

No. of Repaired Monumental Trees

Number

1.001 708 - 57 750 3.422

No. of Maintained Trees

Number

74.317 56.561 35.950 17.207 20.653 334.067

No. of Landscaped Public Gardens

Number

950 837 696 301 360 4.193

Resource. Directorate of Parks and Gardens, 2011

Creation of Parks and Gardens

With the aim of bringing the inhabitants of villages of Istanbul together with parks featuring the social equipment and playfields available to urban inhabitants, 152 park projects were realized in 152 villages and 126 villages were provided with parks with the space allocated by our Department. The creation of a total number of 16 parks was completed in Şile District in 2011, namely 2 parks in the central area and 14 parks in the villages. Table 3 Data on the Creation of District and Village Parks in Şile

District District Park /

Village Park

Name of Park Total Area (m²)

Geredeli Hacıköy Village

Park

1.844,69 1.844,69

Hacıllı Village Park 839,86 839,86

Çelebiköy Village Park 1.058,34 1.058,34

Büyük Bucaklı Village Park 2.364,38 2.364,38

Çengilli Village Park 1,504.88 1.504,88

Darklı Village Park 1.061,54 1.061,54

Village Park Göksu Village Park 1,292,26 1.292,26

Göce Village Park 2,980,45 2.980,45

Şile Karabeyli Village Park 1,186,56 1.186,56

Soğullu Village Park 1,236,25 1.236,25

Yaylalı Village Park 998,51 998,51

Osmanköy Village Park 2,922,59 2.922,59

Sortullu Village Park 1,885,71 ,

Kadıköy Village Park 968,28 968,28

District Park Şile Balıbey Park 1,693,37 1.693,37

Şile Çınar Park 1,137,10 1.137,10

TOTAL 24.974,77 24.974,77

Table 5 Information on Revision Green Fields on Junctions

No. of Trees

No. of Bushes

No. of Roses

Grass Area Amount of Soil

District Name of Park (Number) (Number) (Number) (m²) (m³)

Bakırköy Airport Road 310 9.251 - 64.405 5.582

Beyoğlu Piyalepaşa Avenue Ramps

320 10.000 700 24.500 3.800

Beyoğlu Okmeydanı Ramp - 4.000 - 2.000 276

Arnavutköy Arnavutköy - Habibler Road

26.685 1.558 15.655 4.790 688

Maltepe Büyük Yalı Junction 50 300 250 940 370

Bağcılar Basın Express Accommodation Road

3.302 4.750 3.850 41.087 4.674

TOTAL 30.667 29.859 20.455 137.722 15.390

*Information concerns the first 6 revisions.

Resource. Directorate of Parks and Gardens, 2011

Maintenance and Revision of Green Fields

Periodical maintenance including regular watering, cleaning, lawn-moving and tree trimming, is performed on the green fields with a total area of 48.628.857 m² under the responsibility of Istanbul Metropolitan Municipality. In addition, for an area of 302.231 m², revision activities were performed on parks and gardens, junctions and public gardens. Information concerning certain revised parks, public gardens and junctions is given in the relevant tables.

Table 4 Park Revision Information

District Name of Park No. of Trees

No. of Bushes

No. of Roses

Grass Area Amount of Soil

(Number) (Number) (Number) (m²) (m³)

Beykoz Dedeoğlu Park 403 600 1.814 11.667 2.210

Ayhan Kocaman Park 1 87 - 158,08 23,71 Ferit Güleryüz Park 10 649 - 152,57 22,89 Beyoğlu Seferikoz Park 14 145 - 200,62 30,09 Hacı Ahmet Neighbourhood

Mansion 12 1.687 - 157,05 23,56

Piyalepaşa Football Field - - - 88,18 13,23

Kadıköy Göztepe 60.Yıl Park - 220 470 150 243

Maltepe Altayçeşme Park - 450 950 400 -

Üsküdar Kısıklı Park 300 40 817 6.600 990 TOTAL 740 3.878 4.051 19.573,5 3.556,48 *Information concerns the first 9 revisions. Resource. Directorate of Parks and Gardens, 2011

Table 6 Information on Revision of Public Gardens

No. of Trees No. of Roses Grass Area

Amount of Soil

District Name of Park (Number) (Number) (m²) (m³)

K.Çekmece Sebahattin Zaim University 4 - 7.900 2.687

Fatih Bezmi Alem Foundation University 5 550 3.911 586

Güngören YTÜ Davutpaşa Campus 50 745 9.575 4.150

Fatih FSM Darüşşafaka Religious Vocational High School

- 1.050 1.150 975

Beyoğlu Beyoğlu Religious Vocational High School

- 817 1.000 2.000

TOTAL 59 3.162 23.536 10.389

*Information concerns the first 5 revisions. Resource. Directorate of Parks and Gardens, 2011

Maintenance of Monumental Trees Procedures for the treatment of tree wounds and cleaning and

special maintenance of cavities and decayed parts of trees are conducted within the scope of rehabilitation efforts for trees that have witness the making of history and physically and biologically damaged by reason their age, species and historical position. In addition, such trees are aimed to be kept available for the future generations in a long-lasting and healthy condition through the improvement of their roots and trunks. In 2011, 750 monumental trees were rehabilitated. Within the scope of the Project, the improvement of 2,516 trees was completed. Graph 1. Number of Repaired Monumental Trees (Number)


Planting Activities In 2011, 72,514 adult trees were planted. Graph 2. Number of Planted Trees

Plantation of Seasonal Flowers and Tulips Continually undertaking the plantation of seasonal flowers and tulips with the aim of creating a greener and more beautiful environment and a more liveable Istanbul, the Metropolitan Municipality enabled the realization of various projects also for the production of boutique flowers and tulips in Istanbul. 78 producers in the villages of Çatalca, Silivri and Şile were given the necessary training and employment opportunities were provided to 350 people by enabling the production of the seasonal flowers and tulips to be planted in Istanbul at these locations. Every year, an average number of 25 million seasonal flowers and 10 million tulip bulbs were planted.

Soil Analysis Laboratory Providing services with modern devices with an extended scope of on-site analyses in line with international norms, the Soil and Analysis Laboratory completed the laboratory accreditation process under TS EN/ISO 17025 and became the first laboratory in Turkey to be accredited in the field of soil and attained an international nature by taking its place among the first ten laboratories of Europe in this field. With the potential to analyse an average number of 3,000 samples from domestic and international sources, the laboratory is also able to perform analyses of residues in soil and plants for organic agriculture, of salts and solutions used for winter applications and of highway paints and foams and dry chemical powders used in fire fighting activities.

Environmental Management 154

Strategic

Target 5.1 Strategic


Target 5.6

ENVIRONMENTAL PROTECTION Disseminating Environmental Protection Practices.

Developing Practices to Prevent Sea Pollution.

Strengthening Cooperation with Stakeholders in Environmental Management.

Cleaning of Main Arterial Roads and Squares

Investments in the environment and cleaning play a considerable

role in the progress of Istanbul towards becoming a more liveable city. 850 of the 1,306 main arterial roads within the borders of 39

districts of Istanbul are being cleaned by sweeping a total area of 3.1

million m² per day with 160 road sweepers directed from 6 centres

and the same roads are washed at certain intervals with 63 multi-

purpose washing vehicles. In this context, barriers located along the

main arterial roads are cleaned by special barrier washing vehicles

and the granite surfaces of squares are cleaned with 2 ground

washing vehicles. Furthermore, manual sweeping is performed by

24 mobile vehicles and 467 personnel. All locations of visual pollution

throughout Istanbul and event venues before and after national or

international organizations are cleaned with the support of the

existing mechanical vehicles, washing vehicles and manual sweeping teams.

Cleaning of Main Roads and Squares, 2011

155

Graph 3. Swept Area per Year (million m²)

Cleaning of Coasts and Beaches

1.668

2007

1.718 2008

1.483

2009

1.114 2010

1.160

2011

Coast and beach cleaning activities are performed throughout the year by 25 teams of 5 members each (by using cranes, hooks, sweepers, etc.) mobilized by double-cabin vans in Marmara Sea, Bosporus and Golden Horn on the both sides of the city within the borders of Istanbul Metropolitan Municipality. The teams conduct cleaning activities in enrockments, tracking areas and seaports in coastal areas.

Beach cleaning activities are performed on the beaches of Istanbul by

12 teams with a total number of 180 seasonal personnel mobilized by double-cabin vans for a period of 5 months (May-September)

Resource. Department of Environmental Protection and Control, 2011 every year. In addition to the personnel working in the cleaning of beaches, 3 beach cleaning machines are also employed in cleaning activities.

Prevention of Sea Pollution

Sea surface Cleaning

Our sea surface cleaning boats perform cleaning operations on the

coasts of Marmara and the Golden Horn and Bosporus region. A

total number of 12 boats, named Ahtapot (Octopus) and Faraş (Dustpan), collect floating waste (plastic bottles, bread, packaging

waste, etc.) from the sea surface in coastal areas every day.

Within the scope of beach cleaning, plants, mussel shells and various types of waste on beach areas are collected by the teams or beach cleaning machinery. Some areas present algae-related problems. Our teams also undertake algae cleaning activities. Graph 5. Amount of Solid Waste Collected from Coasts and Beaches (m³)

52.511 42.632

The waste thus collected is transferred to a higher-capacity vessel, denominated as Süpürge (sweeper), which also performs sea surface cleaning, to be subsequently transported to landfill sites. After heavy precipitation, solid waste transported by streams cause excessive pollution. Solid waste barriers were placed at stream mouths to prevent such pollution.

15.428

15.299

30.657

14.182

27.082

12.900

18.423

24.209

25.116

41,116

35.734

Graph 4. Solid Waste Collection from Sea Surface (m³) 16.000 16.777

5.911

5.720

5.843

European Side Asian Side Total

Resource. Department of Environmental Protection and Control, 2011

2.752 3.327

2007

2008

2009

2010

2011


Beach Cleaning Activities, 2011



Preparation of Coastal Utilization Plan With the aim of enabling our citizens to make use of the coasts

and of eliminating visual, noise and sea pollution, efforts were put

forth for the “Preparation of Coastal Utilization Plan” to provide for

the anchoring of boats at designated locations and in line with the

specified technique. The aforementioned activity covers all coasts

Istanbul, namely the coasts of the Bosporus and Golden Horn and

coats between Silivri and Gebze in Marmara Sea and between

Karaburun and Şile in the Black Sea.

The coastal utilization plan for Istanbul is prepared in such a

manner as to provide for the most suitable utilization in line with the

relevant national and international standards, laws and regulations.

A comprehensive planning activity was performed for boat

anchoring locations on the both sides of the Bosporus to ensure

the integrated planning of the Bosporus. This activity proposed 13

locations on the European Side and 9 locations on the Asian Side

of the Bosporus as boat anchoring locations and will provide

additional capacity for 1,123 boats in the future. The activities are

on-going through coordination with the Port Authority.

Project on Anchoring Locations for Recreational Boats The project regarding anchoring locations for touristic boats in the

possession of operation certificates obtained from the Ministry of

Culture and Tourism is considered for the area between the

Galatasaray Islet and the coast along the coast extending from the

Arnavutköy border in Kuruçeşme towards Ortaköy. A preliminary

application was filed at the Undersecretariat of Maritime Affairs and

relevant activities are on-going.

Dredging and Deepening of Stream Mouths and Bays The precipitation emerging along streams flowing into the Bosporus,

Golden Horn and Marmara Sea due to rainwater, floods and other

factors prevents water flow by accumulating at the connection points

with the sea and this situation leads to a number of negative

consequences including environmental and visual pollution, foul

odours and harms to natural life. Cleaning and dredging operations

were performed at stream mouths in these areas and the

precipitation was removed from 20 stream mouths and bays and

transported to slurry dump sites in 2011.

Construction of Floating Piers on Istinye and Tarabya Bays Within the scope of the activities concerning coastal planning, the feasibility procedures pertaining to the floating piers to be constructed on İstinye and Tarabya bays were completed as a first step and the auctions for the construction of the floating tiers was held on 08.03.2011 by İSPARK A.Ş. authorized through an IMM Assembly Decision. Construction and erection operations were initiated on İstinye Bay.

Table 7 İSKİ (Istanbul Water and Sewerage Administration) and IMM Stream Mouth and Bay Cleaning Activities per Year

Years 2007 2008 2009 2010 2011

No. of Cleaned Stream Mouths and Bays (Number)

İSKİ 76 59 144 135 119

IMM 17 8 16 23 20

TOTAL 93 67 160 158 139

Amount of Removed Precipitation (m³)

İSKİ 333.830 1.730.624 1.088.727 768.686 1.155.871

IMM 167.060 149.500 28.100 68.730 133.800

TOTAL 500.890 1.880.124 1.116.827 837.416 1.289.671

Resource. Department of Environmental Protection and Control and İSKİ, 2011

Table 8 IBB Stream Mouth and Bay Dredging Activities

European Side Asian Side

Districts Name of Stream Mouth or Bay


Districts Name of Stream Mouth or Bay


Beyoğlu Kasımpaşa Motorboat Port

50 Beykoz Küçüksu Stream

1.150

Bakırköy Ayamama 20.000 Beykoz Çubuklu Stream

1.100

Beşiktaş Kabataş 200 Beykoz Tokatköy Stream

6.000

Eyüp Haliç 70.000 Maltepe Çamaşırcı Stream

500

Eyüp İslambey Stream 1.400 Kadıköy Kurbağalı Stream

4.000

Eyüp Alibeyköy Stream 8.000 Kadıköy Seyitahmet Stream

4.000

Kağıthane Sadabat Stream 2.600 Üsküdar Çengelköy Bekar Stream

50

Küçükçekmece Küçükçekmece Canal

10.000

Küçükçekmece Menekşe Canal 1.600

Küçükçekmece Sazlıdere (Yarımburgaz)

1.500

Sarıyer Çayırbaşı Stream 100

Sarıyer Sarıyer Stream 50

Zeytinburnu Çırpıcı Stream 1.500

European Side - Total 117.000 Asian Side - Total 16.800


r

e

A

ğ

z

ı

Activities for Pollution Prevention through Intervention in Sea Accidents The necessary boats, outfits and equipment are kept available

to prevent the spread of any petroleum or petroleum derivatives

in the sea in the event of any accident in our seas.

The Polis-1 boat belonging to Istanbul Sea Police at Haliç Fener sank on 25.12.2011. Excessive accumulation of oil was observed on the sea surface and an emergency intervention was performed to eliminate pollution by extending a 105-m sorbent barrier.

As a result of the improvement of coal quality and more widespread use of natural gas, the average limit of 20 pg/m² per year as specified in the relevant European Union Directives was observed and consistently complied with in sulphur dioxide concentrations. In 2011, the average sulphur dioxide concentration for the whole of Istanbul was measured to be 6 pg/m³. Graph 6. Sulphur Dioxide and Particulate Matter Values per Year (|ɥg/m³)

Analysis-Testing of Seawater 89 points were identified as bathing areas throughout Istanbul

and sampling is performed from all of these points at varying

intervals between May and September (in the summer season)

and from 9 beaches operated by our Department in the winter

season every month depending on the weather conditions and

the samples are made subject to microbiological analyses in line with the principles laid down by the Regulation on the Quality of

Bathing Waters.

13

2007

56

7

2008

58

10

2009

54

6

2010

51

6

2011

49

59 of the 89 sampling points are beaches and the remaining 30

are areas used by the public for swimming

The performance of seawater quality analyses in line with the Regulation on the Quality of Bathing Waters is under the authority of the Provincial Directorate of Health and these analyses determine the suitability of our beaches for bathing.

In 2011, 15 analyses were performed in total from 9 points.

Air Quality

Measurement of Air Quality


For particulate matter (PM10) concentrations, the limit value of

50 pg/m³ as specified in EU standards was accepted as the

governing parameter. In 2011, the average particulate matter for

the whole of Istanbul was measured to be 49 pg/m³.

Improvement of Environmental Consciousness The objective of environmental consciousness-raising activities is

to ensure that the subject matter of environment is addressed

effectively with the aim of building environmental consciousness

by the end of 2011 to enable the participation and raise the

awareness of the public in the elimination of environmental

problems.Istanbul Metropolitan Municipality conducted activities both to prevent the movement of illicit and low-quality coal into the city

and its utilization therein and to disseminate the use of natural

gas as a clean fuel in its efforts to contain air pollution. The

polluted air that historically settled on Istanbul specifically during

winter months became a thing in the past with the more

widespread use of natural gas.

. Air quality measurements are performed constantly and

instantaneously in 12 areas of Istanbul with 45 measurement

devices in compliance with the European Union norms and the

measurement data are shared with the public.

Istanbul air quality data are collected with 12 stations in total, namely 11 fixed and 1 mobile stations, are shared with the public every day at the air quality link featured at the Internet address of http://www.ibb.gov.tr. In addition, these data are also published and updated hourly at the Internet address of the Ministry of Environment and Forestry (http://www.havaizleme.gov.tr) within the framework of the protocol signed with the Ministry in 2007.

157

Environmental Consciousness Trainings, 2011

Environment and Recycling Training Environment and recycling trainings delivered at schools in line with the “Project on the Separate Collection of Packaging Waste at the Source” address the properties of glass, metal, plastic and paper/carton domestic packaging waste, their harms to the environment and human health and their recycling by separation at the Resource. In addition, 21,515 students were outreached with seminars, brochures and booklets in 2011 within the scope of environmental consciousness-raising activities for the public. Graph 7. Environment and Recycling Trainings at Schools


.

in Aydınlı (Tuzla), Hekimbaşı (Ümraniye) and Küçükbakkalköy

(Kadıköy) on the Anatolian Side and savings in fuel, manpower and

time were attained by performing the transportation operations with

less vehicles. Furthermore, transportation in semi-trailers enables the

transportation of 72 m³ solid waste to landfill site at once, which, in

turn, increases the solid waste reception capacities of existing

transfer stations and significantly reduces the number of vehicles in traffic. In addition, efforts are on-going to increase the number of

transfer stations. Transfer stations on the European and Anatolian

sides admit 8,181 tonnes and 4,642 tonnes of solid waste in average

every day, respectively.

Table 9 Information on Solid Waste Transfer Stations

Name of Fac.

Planned Capacity (Day/Ton)

Actual Capacity (Day/ton)

Distance to Number of Landfill (km) Semitrailers

(Number)

Baruthane

Yenibosna Halkalı Hekimbaşı Küçükbakkalköy Aydınlı

Silivri

1.500

2.500 2.500 1.500 750 1.500 800

2.000 2.800

3.300

1.750

1.319 1.400 300

25 42

41

45 46 56

98

14 21 25 16 14 15

5


Solid waste collected in Istanbul and transported to transfer centres

are stored and disposed of at Şile/ Kömürcüoda Landfill Site on the

Asian side and at Eyüp/Odayeri Landfill Site on the European side.

The daily storage capacities of Odayeri Landfill Site and

Kömürcüoda Landfill Site are 9,378 and 5,208 tonnes, respectively.

Strategic Target5.

WASTE MANAGEMENT Ensuring Further Effectiveness in Waste Management.

Table 10

Collection, Storage and Disposal of Waste Collection, Transfer and Disposal of Domestic Solid Waste

In line with Article 7 of the Metropolitan Municipality Law No. 5216,

the Metropolitan Municipality is held responsible for rendering

services with relation to the reutilization, storage and disposal of solid

waste and debris and establishing, operating or delegating the

establishment or operation of facilities for this purpose,

Graph 8. Amount of Domestic Waste Stored at Landfill Sites (thousand

tons)

except for the collection of solid waste at the source and its transport

to the relevant transfer station. Moreover, the collection of domestic waste is entrusted with district municipalities. 14,513 tonnes of solid

waste is collected on average in all districts of Istanbul.

Environmental pollution was prevented through the transportation of

waste from solid waste transfer stations in Yenibosna (Bahçelievler),

Baruthane (Şişli) and Halkalı (Küçükçekmece) on the European Side

and

2011 Odayeri Kömürcüoda

Total Area 266 ha 233 ha

Laid Area 94 ha 50 ha

Total Storage 41,5 million tons 18,8 million tons

Estimated Life 2028 2030


Treatment of Leachate The high pollution load of leachate in Landfill Sites is eliminated through physical, chemical and anaerobic methods by nitrification and denitrification ponds of the membrane treatment system, followed by ultrafiltration and nanofiltration membrane systems.

Graph 9. Amount of Waste

Collected from Vessels (m³)

92.229 107.058

74.220

134.445

95.031

92.225

96.699

111.057

117.141

93.898

Table 11 Data on Leachate (m³) Treated Amount (m3)

Facility Capacity (m³/day) 2008 2009 2010 2011 TOTAL

Odayeri

Kömürcüoda

TOTAL

3.000 2.000

101.326 39.628 140.954

220.772 507.550 487.561 260.045 257.651 266.308

480.817 765.201 753.869

1.317.209 823.632 2.140.841

8.435

9.570

14.560

12.827

15.315

9.189

9.371

11.653

Resource. Department of Environmental Protection and Control, 2011 2007 2007

2008 2008

2009 2009

10.987 2010

11.590 2011


Leachate Collection Pond, 2011

Management of Excavated Waste and Construction/demolition waste The following table specifies statistical information featuring the region-based capacity analysis of excavated waste disposed at final storage sites and permitted sites (Project-Based Storage Sites) for the purposes of reuse and recovery of soil in 2011.

Table 13 Amount of Disposed and Recovered Excavated Soil/Construction/demolition waste per Year

Current

Waste Collection from Vessels

Amount of Disposed

Excavated Soil

Amount of Disposed

Construction/demolitio

n waste

Amount of Recovered

Meas. Tho. Ton Ton

2007 18.354 4.577

2008 16.796 4.439

2009 16.257 4.258

2010 24.100 5.361

2011 47.709 5.680

Total 126.215 27.133

Within the framework of the Regulation on Waste Collection from

Vessels and Waste Control, Marpol Annex-I Petroleum-Derived

(sintine water, slob, sludge, dirty ballast, waste oil, etc.) waste

Excavated Soil Amount of Recovered

Ton 1.389.986 102.421 175.540 34.356 35.996 1.738.299

Annex-II poisonous liquids, Annex-IV effluent and Annex-V garbage

waste are collected by 9 rented and 2 Department-owned licensed

waste collection vessels.

Construction Waste Admin.

Sanction

Ton

Number MillionTL

- - -

12.819

712 16

77.826

1.056 28

73.200

1.482 55

116.952

887 45

280.797

4137 144


-

ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ACTIVITY REPORT

Waste collection services are provided by waste collection vessels in line with the pricing tariff as specified in the “Communiqué on Prices and Principles to be applied within the Framework of the Regulation on Waste Collection from Vessels and Waste Control”. Table 12 Amount of Waste Collected from Vessels (m³)

Measurement Unit

2007 2008 2009 2010 2011

Waste Collected Vessels

Number 4.585 5.978 5.470 4.361 4.824

Amount of Collected Waste

m³

92.229 134.445 119.535 117.057 117.141

Resource: Department of Environmental Protection and Control, 2011

Annex-IV Effluent (m3)

Annex-V Garbage (m3)

Annex-I Petrol Total Derivatives (m3)

Amount of Waste Collected from Vessels (m3)

Table 14 2011 Capacity Analysis of Excavated Soil and/or Construction/demolition waste Storage Sites

Storage Site Capacity at the Beginning of 2011

Newly Permitted Capacity of Storage Site in 2011

Amount of Disposal at Storage Site in 2011

Remaining Capacity at Storage Site at the End of 2011

Distribution Ratio (%)

Final Storage Sites

7.479.846

9.143.049 15.211.643 1.411.252,16 4

Project-Based Storage Sites

21.930.709 22.864.343 12.852.305 31.942.747,12 96

TOTAL (m³) 29.410.555

32.007.392 28.063.948 33.353.999 -

TOTAL (ton) 49.997.944

54.412.567 47.708.712 56.701.799 -


159


Graph 10. Breakdown of Excavated Soil Disposed of at

Excavated Soil and Construction/Demolition Waste Storage

Sites per Year (m3)

28.063.948 14.176.646 9.563.011

2009 2010 2011 Resource. Department of Environmental Protection and Control, 2011

Collection and Inspection of Hazardous Waste

Medical Waste In 2011, 18,802 tons of medical waste was collected from 252

healthcare institutions with capacities of more or less than 20

beds throughout Istanbul. Regularly collected medical waste is

disposed of by incineration at the medical waste incineration

facility located in Kemerburgaz-Odayeri.

At the medical waste incineration facility with a capacity of 24

tons/day, medical waste is disposed of by incineration at 1000˚C to 1200˚C and as a result of incineration; they are reduced by

95% in volume and 75% in mass. The ashes of waste incinerated

at the Medical Waste Disposal Facility are at the landfill site, but

separately from other types of waste. Electrical energy is

generated during medical waste disposal at the incineration

facility. The energy generated through a turbine generator with an

approximate capacity of 0.5 MW is utilized both within the facility

itself and by the surrounding administrative buildings.

Graph 12. Amount of Collected Medical Waste (ton)

Waste Batteries

Throughout Istanbul, waste battery management activities

are performed by TAP (Portable Battery Producers’ and

Importers’ Association), which is the body authorized by the

Ministry of Environment and Forestry for the separate

collection, transportation, recovery and disposal of waste

batteries, in coordination with Istanbul Metropolitan

Municipality.

Waste batteries are accumulated in special boxes and cans

12.700

2007

13.267 2008

15.500 2009

17.316

2010

18.802

2011

and collected by vehicles. The collected materials are disposed by burial into concrete and sealed chambers constructed at

the landfill site. Separately collected at the source, batteries

are disposed of at special, impermeable waste battery

storerooms designated specifically for batteries and located in

Kemerburgaz and at the Overground Industrial Storage Site commissioned and put into service by İSTAÇ A.Ş. in Şile,

Istanbul. Thus, the batteries are prevented from causing any harm to the environment. The collection, transportation and disposal of waste batteries are conducted in all districts of Istanbul as of 2011.

Graph 11. Amount of Stored Waste Batteries (ton)

288

Resource. Department of Environmental Protection and Control, 2011 Separate Collection of Packaging Waste at the Source For the purpose of preventing the direct and indirect transfer of packaging waste in such a way as to harm the environment and of enabling its

recovery for the economy, packaging waste including plastic, glass,

metal, paper/carton or composite waste is accumulated and collected at

the source (residence, industrial sites, businesses, schools, hospitals, etc.)

and transported separately from other domestic waste and its sorting and

recycling project is undertaken by İSTAÇ A.Ş. Within the scope of this

project, protocols have been signed with 26 districts until now and

preparatory efforts have been initiated for the implementation plan.

Protocol negotiations are on-going with other districts.

Graph 13. Amount of Packaging Waste Sorted and Collected at the Source (ton)

2007

185

159 2008

2009

245 251

2010

2011

11.685

2007

28.606

2008

2009

50.473

91.090

122.814 2011

Resource. Department of Environmental Protection and Control, 2011 2010

161

Recovery In line with the global trend concerning the recovery of waste, provision is made for the maximum recovery of waste and disposal of waste with minimum harm to the environment and contributions are provided to the economy at the same time.

Composting of Organic Waste Compost is a soil-improving material with high organic value as a difference from fertilizer. Fertilizer is obtained from this material through the injection of nitrogen and phosphor. Compost increases the cavity volume of the ground and soil, enables

Energy Generation from Landfill Gas The gases generated by wild storage sites from solid waste are collected by special pipes through an active collection system and thus disposed of without rendering uncontrolled gases harmful to the environment and with a reduced risk of explosion. For the healthy collection of methane-containing landfill gas generated by storage sites and for the generation of energy from such collected gases, 2 LFG (Landfill Gas) facilities with an installed capacity of 24 MW in total were established in Odayeri (16 MW) and Kömürcüoda (8 MW) landfill sites.

Graph 16. Electrical Energy Generated from Landfill Gas (MWh)

it to be better aired and more easily processed, increases the

water-holding capacity and organic material value of soil and

provides for the more effective utilization of nutrients. The facilities

established in this context compost and recover organic waste

generated at fruit and vegetable sale areas, marketplaces, parks,

gardens and kitchens.

Graph 14. Compost (0-15 mm) Generation Data per Year (ton)

25.292

3.225 2007

2.474 2008

70.895 2009

116.960

2010

114.262

2011

2007

20.360

2008

10.450 2009

15.232 2010

18.238 2011


Recovery of Marine Waste Petroleum-derived waste is discharged to Haydarpaşa Waste Reception

Facility for dewatering; poisonous liquid waste to licensed disposal

facilities; and waters rendered compliant to discharge criteria upon being

sorted from effluent and petroleum-derived waste and chemically treated

to the İSKİ sewerage system. Garbage waste is transferred to

Resource. Department of Environmental Protection and Control, 2011 terrestrial transfer stations or landfill sites. Haydarpaşa Waste Reception Facility dewaters petroleum and petroleum-

driven waste (sintine water, slob, sludge, dirty ballast, waste oil, etc.). Our goal is to ensure that marine pollution is contained and petrol and petroleum-driven products generated as a result of this process are recovered through control attained

by this facility on vessel waste.

Graph 15. Data on Compost Generation Facilities (ton)

153.680 153.680 53

Graph 17 . Amount of Petroleum-Driven Waste and Amount Submitted

to Recovery upon Dewatering (m³)

107.058

18.238 18.238

18.724

18.724

Material over 15 mm (ton)

74.220

95.031 96.699 93.898

Compost Produced at 0-15 mm (ton)

Waste Received by Composting Facility (ton) Resource. Department of Environmental Protection and Control, 2011

3.275 2007 Pet.-Derived Waste (m3)

14.525 2008

10.206

2009

10.701

2010

15.675 2011

ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ACTIVITY REPORT Amount sent to Dwatering and Recovery (m3)

Resource. Department of Environmental Protection and Control,


Recycling Recycling is the recovery of all types of collected waste for the economy through sorting or separate collection at the Resource. In this scope, recycling into the economy is ensured through the sorting of packaging waste including plastic, glass and paper and the crushing of construction waste at crushing facilities.

Recycling of Packaging Waste

The recycling of packaging waste is planned by İSTAÇ,

to which the relevant authority was transferred by the

Metropolitan Municipality. Within the scope of this project,

relevant protocols were signed with district municipalities and a

WDF (Waste-Derived Fuel) Facility with a capacity of 20-25 tons/hour was established in 2009 with the aim of establishing a

facility to granulate recycled plastics obtained from the sorting

section of separate collection at the source, composting and .

recycling facility and to utilize non-recyclable waste as

alternative fuel at cement factories. This facility is the first steps

for the shift to a thermal system. The amount of waste-derived

fuel generated in 2011 is 8 tons in average per day or 2,910

tons per year.

Graph 18. Amount of Packaging Waste Recycled through

Manual Sorting (ton)

3.004 2006

5.590

2007

3.538

2008

8.454

2009

7.447

2010

5.896

2011


Recycling of Electronic Waste The Sustainable Management of Istanbul’s Local Electronic Waste Project (SMILE) was a project partially financed by the European Union and led by Istanbul Metropolitan Municipality. The Project commenced on 12.03.2007 and was completed on 14.09.2009. However, as the project is of a sustainable nature, Istanbul Metropolitan Municipality continues with the project through its own resources. The workshop established in the Edirnekapı region within the scope of the project collects computers and peripherals; repairs and recovers those suitable for repair; recovers those suitable for recovery; and inactivates and disposes of through decomposition those not suitable for either repair or recovery. Repaired and restructured computers are distributed to

schools in need of such equipment, charity organizations,

foundations and those in need. Within the scope of the project,

a total number of 4,310 electronic waste units were collected in

2011. 366 of these were recovered and 3,964 recycled.


WATER AND WASTE WATER MANAGEMENT Istanbul Metropolitan Municipality endeavours to satisfy the current and prospective infrastructure needs of the city by providing waste water, rainwater, Stream Rehabilitation and drinking water provision services in a planned, efficient and economical manner. Significant investments were realized in the past to satisfy the water need of Istanbul in sufficient amounts and at high quality, while today, investment and services in line with the same goals are sustained with determination.

Table 15 Data on Drinking Water and Waste water

Population Served

persons

13.6 million

Total Area of Service km² 5,461 No. of Subscribers Number 5.1 million Length of Water Grid km 17,348 Water Distribution line (0400 mm and Higher) km 1,948 Length of Canal Grid km 13,779 Capacity of Water Sources m³/year 1.353 million Amount of Water Annually Provided to the City (2011) m³ 824 million Average Amount of Water Provided to the City (2011) m³/day 2,257,000 Drinking Water Treatment Facility Number 17 Waste water Treatment Facility Number 38 Amount of Treated Waste water (2011) m³/year 1.073 Million

Resource. ISKI, 2011

Table 16 Investments

Unit 2007 2008 2009 2010 2011 Drinking Water Grid km 886 1.275 520 78 291

Drinking Water Distribution Line km 178 137 54 57 30

Drinking Water Storage m³ 30.000 56.000 10.000 20.000 -

Drinking Water Elevation Centre Number 4 10 4 7 -

Drinking Water Treatment Facility

m³/day 17.000 4.320 17.280 -

Waste water Grid km 1.170 811 254 260 480

Stream Rehabilitation km 12,7 8,4 1,5 0,9 3,17

Resource. İSKİ, 2011

Provision and Distribution of Drinking Water The investment services necessary to satisfy the drinking water need of

Istanbul are undertaken by İSKİ. Investments that are required to ensure

an uninterrupted and healthy supply of water to People of Istanbul are

realized after the completion of relevant projects. These investments

include dams, regulators, water collection structures to improve water

resources; treatment facilities to secure the supply of water collected in

dams at drinking standards; distribution lines to transmit treated or unprocessed water; drinking water grids to distribute water to the whole of

the city; storage tanks and elevation centres, as well as energy

transmission lines, to ensure water distribution, the necessary pressure

and the balance in peak oscillations; and relevant service buildings.

163

Graph 20. Amount of Clean Water Supplied to Istanbul per Year Graph 19. Length of Existing Distribution Line (km) (million m3)

1.572

1.708

1.763

1.820

1.948

714

718

724

778

824

2007

2008

2009

2010

2011

Resource. İSKİ,2011

2007

2008

2009

2010

2011

Resource. Department of Environmental Protection and Control,, 2011

Table 19

Existing Drinking Water Treatment Facilities

Name of Facility

Ömerli (Orhaniye) Ömerli (Orhaniye) Capacity Addition Ömerli (Muradiye) Ömerli (Osmaniye) Ömerli (Emirli -Yavuz Sultan Selim) Kağıthane Çelebi Mehmet Han Kağıthane (Yıldırım Beyazıt Han) Büyükçekmece Elmalı İkitelli (Fatih Sultan Mehmet Han) İkitelli (II. Beyazıt Han) Taşoluk Drinking Water Other TOTAL

Year of Rollout

1972 1995

1995

1997

2001

1972

1996

1989

1994

1998

2002

2006

Capacity (million m3/year) 300.000 200.000

320.000

220.000

500.000 378.000 350.000

400.000 50.000 420.000

420.000 50.000 67.600

3.675.600

2011 Average (m

/day)

960.557

489.055

284.762

21.651

445.445

22.171

33.208 2.256.849

Resource. İSKİ, 2011 Resource. İSKİ, 2011

Table 18 Existing Drinking Water Grid

Type of Piping Length (m) Ductile Font Piping 16.072.783

Others 1.274.858 TOTAL 17.347.641


Kağıthane Drinking Water Treatment Centre, 2011

Table 20 Completed Drinking Water Works

Title of Work Remarks

Terkos Dam, 2011 European 8th Part Miscellaneous Pot. Wat. Cons. Total 103,804 m DF and steel piping was installed. Resource. İSKİ, 2011


Table 17 Existing Water Sources Name of Facility Year of Rollout Capacity (million

m³/year) Elmalı I and II Dams 1893-1950 15 Terkos Dam 1883 142 Alibeyköy Dam 1972 36 Ömerli Dam 1972 220 Darlık Dam 1989 97 Büyükçekmece Dam 1989 100 Yeşilvadi Regulator 1992 10 Istrancalar (Düzdere, Kuzuludere, Büyükdere, Sultanbahçedere, Elmalıdere)

1995-1997 75

Şile Caisson Wells 1996 30 Kazandere Dam 1997 100 Sazlıdere Dam 1998 55 Pabuçdere Dam 2000 60 Yeşilçay Regulator 2004 145 Melen 2007 268 TOTAL 1.353


Table 21 On-Going Portable Water Investments Title of Work Remarks

Storeroom Organization Construction around Istanbul Supply Construction for Istranca Streams European Phase IX Miscellaneous Drinking Water Construction European Phase X Miscellaneous Drinking Water Construction European Phase XI Miscellaneous Drinking Water Construction European Phase XIV Miscellaneous Drinking Water Construction European Phase XVII Miscellaneous Drinking Water Construction Construction of European Side İSKİ Service Buildings (1) Construction of European Side İSKİ Service Buildings (2) Asian Region Miscellaneous Drinking Water Construction (7) Asian Region Miscellaneous Drinking Water Construction (8) Asian Region Miscellaneous Drinking Water Construction (9) Asian Region Miscellaneous Drinking Water Construction (10) Asian Region Miscellaneous Drinking Water Construction (11) Asian Region Miscellaneous Drinking Water Construction (12) Melen Project 2nd Stage Distribution Line Construction

Kağıthane and Paşaköy storage buildings are under construction. Securing of the Istranca distribution line route and culvert, bridge, sustaining wall works. Working location was delivered. 49,292 m drinking water grid line was installed in total. Relay elevation centre works are on-going. The construction of Bayramtepe prefabricated service building was completed. 103,135 m drinking water grid line was installed in total. 21,846 m drinking water grid line was installed in total. The construction of Selimpaşa storeroom was initiated. The construction of Ortaköy and Kavaklı storerooms will be initiated. Basic production works for Arnavutköy service building was completed and trim works are on-going. Ferro-concrete production works were completed for the construction of Büyükçekmece Administrative building and trim works are on-going. The construction of Sultangazi service building is on-going. The construction of Kağıthane service building will be initiated. 65,739 m drinking water grid line was installed in total. 45,172 m drinking water grid line was installed in total. 1,869 m drinking water grid line was installed in total. The construction of Tufankoru water storage facility is on-going. Reşadiye and Doğancalı water storage facilities will be constructed. 1,316 m drinking water grid line was installed in total. The construction of Bucaklı and Ağva water storage facilities is on-going. Şuayipli, Şile Garaj water storage facilities will be constructed. 5,610 m drinking water grid line was installed in total. 16,074 m steel distribution line piping of 03000 mm was installed in total.

Construction of Melen Project 2nd Stage Distribution Line, Water Storage Facility, Elevation Centre, Switchyard and Environmental Organization

10,100 m steel pipeline of various diameters will be constructed. Water collection structure, sedimentation pond, water transmission canal, switchyard, 1 elevation centre of 8+2 group, Construction of 1 30.000 m³ Melen elevation storage facility, landscaping works, discharge lines of various diameters, line valves and their champers and other artistic works will be constructed. The working location was delivered.

Resource. İSKİ,2011

Waste water and Stream Rehabilitation Activities

Ataköy Waste water Treatment Centre, 2011 Paşaköy Waste water Treatment Centre, 2011

Table 22 Existing Channel Grid Data

Type of Piping Length (m) Eco-friendly Channel Grid 12.841.982

Eco-destructive Channel Grid 937.459 TOTAL 13.779.441


165

Table 23 Waste water Treatment Facilities

Name of Facility Year of Rollout Capacity (m³/day) Total Amount of Waste water

Treated in 2011 (m³/day)

Total Amount of Waste water Treated in 2011

(m³/year) Yenikapı Waste water Pre-treatment Facility 1988 864.000 717.083 261.735.300

Üsküdar Waste water Pre-treatment Facility 1992 77.760 27.895 10.181.580

Baltalimanı Waste water Pre-treatment Facility 1997 625.000 481.682 175.814.000

Büyükçekmece Waste water Pre-treatment Facility 1998 155.120 74.051 27.028.516

Terkos Waste water Advanced Biological Treatment Fac. 2000 1.730 1.465 534.786

Küçükçekmece Waste water Pre-treatment Facility 2003 354.000 152.511 55.666.472

Kadıköy Waste water Pre-treatment Facility 2003 833.000 451.343 164.740.166

Küçüksu Waste water Pre-treatment Facility 2004 640.000 220.320 80.416.930

Bahçeşehir Waste water Biological Treatment Fac. 2004 7.400 7.833 2.858.900

Çanta Waste water Biological Treatment Fac. 2006 1.600 2.063 752.814

Gümüşyaka Waste water Biological Treatment Fac. 2007 1.700 3.104 1.132.935

Çatalca Akalan Village Waste water Biological Treatment Fac. 2008 200 315 114.971

Çatalca Belgrat Village Waste water Biological Treatment Fac. 2008 50 58 21.217

Çatalca Örencik Village Waste water Biological Treatment Fac. 2008 250 175 63.933

Kumbaba Waste water Pre-treatment Facility 2008 46.000 11.847 4.324.014

Ömerli Waste water Biological Treatment Fac. 2008 500 474 172.849

Kömürlük Waste water Biological Treatment Fac. 2008 125 173 63.207

Yeniköy Waste water Biological Treatment Fac. 2008 200 85 30.848

Paşabahçe Waste water Pre-treatment Facility 2009 575.000 29.208 10.660.830

Paşaköy Waste water Advanced Biological Treatment Fac. 2000 (1. Stage) 2009 (2. Stage)

100.000 123.405 45.042.850

Oruçoğlu Artificial Wetland Treatment Fac. 2009 125 181 65.997

Tuzla Waste water Biological Treatment Fac. 1998 (1. Stage) 2009 (2. Stage)

150.000 100.000 308.608 112.641.853

Çatalca Çanakça Village Waste water Biological Treatment Fac. 2010 500 389 141.907

Çatalca Örcünlü Village Waste water Biological Treatment Fac. 2010 250 144 52.696

Ataköy Waste water Advanced Biological Treatment Fac. 2010 400.000 320.808 117.094.884

Çatalca İzzettin Village Biological Treatment Fac. 2010 500 652 138.094

Çatalca Başakköy Biological Treatment Fac. 2010 250 172 62.894

Çatalca Kestanelik Biological Treatment Fac. 2010 500 476 173.890

Öğümce Village Waste water Biological Treatment Fac. 2010 200 31 11.296

Şile Ağva Advanced Biological Treatment Fac. 2010 2.000 2.565 936.192

Sahilköy Waste water Biological Treatment Fac. 2011 500 100 36.599

Çatalca İhsaniye Biological Treatment Fac. 2011 500 204 74.443

Çatalca Oklalı Village Biological Treatment Fac. 2011 500 150 55.000

Çatalca Yazlık Village Biological Treatment Fac. 2011 250 151 50.000

Sile Karakiraz Village Biological Treatment Fac. 2011 125 - -

Sile Koçullu Village Biological Treatment Fac. 2011 500 - -

Sile Kervansaray Village Biological Treatment Fac. 2011 500 - -

Sile İmrenli Village Biological Treatment Fac. 2011 250 -

Total 5.041.085 2.939.721 1.072.892.863

Resource: İSKİ, 2011

Table 24 Completed Waste water Investments


Asian Region 1st Stage Collector Construction Until today, 89.930 m of waste water channel with a diameter of 0300-0600 mm and 4,887 m of waste water channel with a diameter of 0800-01400

mm were constructed, as well as 2,320 m of rainwater channel, with the total length of channels amounting to 97,135 m.

Beylerbeyl-Küçüksu Waste water Tunnel

Construction

Excavation for 166 m of branch duct was completed. A concrete plant was established. The segment workshop was completed and 6220 segments

were manufactured with the segment moulds. Efforts were completed for the provision of the necessary team-equipment, electricity, etc. for TBM.

Excavation for 166 m of branch ducts was completed. 566 m were completed for the main tunnel. Cancellation decision was obtained with the

decision dated 07/01/2011 and No. 2011/11 of the Board of Directors.

Gürpınar Waste water Tunnel Construction 620 m of branch duct and 5,212 m waste water tunnel, 1 branch duct shaft and 2 main tunnel shafts were constructed.

Construction of Kavacık-Paşabahçe-Beykoz

Waste water Tunnel and Connections

The manufacturing of 18 shafts along the main tunnel and branch ducts except for 1 branch duct shaft. The Beykoz-Paşabahçe branch was rolled out.

Excavation for 7,357 m of tunnel was completed. Excavation was performed for 1,312 m of branch duct and the second lining of the 1,312 m of

branch duct was completed.

European Side 1st Stage Miscellaneous Waste

water Treatment Facility

With this project, the waste water from villages located at Büyükçekmece and Terkos basins in Çatalca region will be rehabilitated and treated.




Table 25 On-Going Waste water and Stream Rehabilitation Investments


Asian Side 4th Stage Miscellaneous Waste water Channel, Rainwater Channel and Stream Rehabilitation Construction

Until today, the construction of 16,898 m of waste water and rainwater channel was completed and relevant works are on-going.

European Side 2007 5th Stage Waste water Channel and Rainwater Channel and Stream Rehabilitation Construction

Within the scope of this work, 8,352 m of concrete, reinforced concrete and CTP piping was installed and works are on-going at Ayamama Stream, E5 Çobançeşme Junction and Fidanlık Estate.

Büyükçekmece Basin Miscellaneous Waste water Channel, Rainwater Channel and Stream Rehabilitation Construction

Since the commencement of works, construction of 16,881 m waste water and rainwater channel and manufacturing of 82 me of pipe jacking were completed.

Riva Basin 1st Stage Waste water Channel, Rainwater Channel, Stream Rehabilitation and Treatment Facility Construction

Since the commencement of works, 27,213 m of waste water channel construction was completed and relevant works are on-going.

Asian Side 5. Stage Miscellaneous Jack Piping Construction

Works are planned for the construction of 5,980 m of pipe jacking and 1,877 m of HDPE piping, as well as 16,143 m of reinforced concrete piping on (Beykoz) Küçüksu, Üsküdar and Kadıköy Basins on the Asian side of Istanbul.

Asian Side 6. Stage Miscellaneous Jack Piping Construction

Until today, the construction of 843 m of channel was completed and relevant works are on-going.

Asian Side 7. Stage Miscellaneous Waste water and Rainwater Channel Construction

Since the commencement of works, 17,821 m of waste water and rainwater channel construction was completed and relevant works are on-going.

Asian Side 8. Stage Miscellaneous Waste water and Rainwater Channel Construction

6,716 m of waste water and rainwater channel construction was completed and relevant works are on-going.

European Side 2. Stage Waste water Tunnel Construction

Within the scope of the work, the excavation for the S7, S6, S5, S4, S3, S2, S1 and B1 shafts was completed. The tail tunnel was completed. A tunnel with an internal diameter of 6,089 m was manufactured.


Within the scope of the works, excavation and reinforced concrete works for one elevation centre, one water collection structure were completed. Excavation of 4,250 m of tunnelling + 1 lining and 2nd lining of 2,686 m tunnelling were completed. 700 m of pipe jacking was completed.

European Side 12. Stage Miscellaneous Waste water and Rainwater Channel Construction

148,199 m of channel construction was completed.

European Side 1. Region 2011 1.Stage Miscellaneous Waste water and Rainwater Channel Construction

Within the scope of the works, 2,497 m of jack piping, 71,471 m of waste water channel, 14,100 m of rainwater channel and 1,342 m of Stream Rehabilitation are planned.

European Side 2007 4. Stage Miscellaneous Waste water and Rainwater Channel Construction

Until today, manufacturing of 35,104 m of piping with a diameter of 0 300- 0600mm and 5,487 m of piping with a diameter of 0600-02000mm was completed and relevant works are on-going.

European Side 4. Stage Miscellaneous Waste water Collectors and Grid Construction

18,658 m of waste water and rainwater channel and 1,927 m of Stream Rehabilitation and 1437 m of jack piping were completed and relevant works are on-going.

European Side 2007 3. Stage Miscellaneous Waste water and Rainwater Channel Construction

Until today, 77,200 m of waste water channel and 12,000 m of rainwater channel were completed.

European 1. Region Villages Miscellaneous Grid Construction

The manufacturing of 74,707 m of waste water grid, 10,955 m of waste water collectors and 459 m of jack piping was planned.


Manufacturing of 680 m of branch duct, 10,201 and 2nd lining of 7,720 m of tunnelling were completed.


Excavation of 6,296 m of tunnelling and manufacturing of 636 m of branch duct were completed.

Firuzköy Waste water Tunnel Construction 848 m of waste water collectors, 3,675 m of waste water tunnelling and excavation of 4 shafts and 264 m of branch duct were completed.

European Side 2010 1. Stage Waste water and Rainwater Channel Construction

Until today, the construction of 5,228 m of waste water channel was completed and relevant works are on-going.

European Side 2010 2. Stage Waste water and Rainwater Channel Construction

Until today, the construction of 14,430 m of waste water channel was completed and relevant works are on-going.

Ambarlı Basin Miscellaneous Collector and Grid Construction

Works are planned for the construction of waste water channels and their prefabricated reinforced concrete examination chimneys, connections and conventional tunnelling of an internal diameter of 03600 m for the districts of Avcılar, Beylikdüzü, Esenyurt and Bahçeşehir.

Çanta (Silivri) Waste water Tunnel, Collectors and Grid Construction

Within the scope of the works in question, works are planned for the construction of a total length of 70,000 m of waste water and rainwater channel construction and their chimneys and connections in the district of Silivri.

Çanta Basin Miscellaneous Waste water Collectors Grid Connections Construction

Within the scope of the works, 61,022 m of waste water grid and collector and 260 m of jack piping were planned to be constructed in the district of Silivri.

Gürpınar and Çanta Waste water Tunnel Construction

Within the scope of these works, 6,016 m of waste water tunnelling and 6 tunnel shafts are planned to be constructed. Relevant works are on-going.

Büyükçekmece Waste water Tunnel Construction Within the scope of these works, 7,484 m of waste water tunnelling with an internal diameter of 02000mm and 5 waste water tunnel shafts with a depth of 46,20 m and an internal diameter of 0 7,5 m will be manufactured.

Asian Side 1. Stage Miscellaneous Waste water Treatment Centre

A total number of 28 village treatment centres will be constructed with capacities of 125 m³/day, 250m³/day and 500m³/day in villages connected to the districts of Şile, Pendik and Beykoz.

Ambarlı Waste water Treatment Centre Construction Waste waters from Avcılar, Büyükçekmece, Esenyurt, Gürpınar, Kıraç, Yakuplu and Kavaklı regions will be diverted via collectors and communicated to the Ambarlı Advanced Biological Waste water Treatment Centre. The facility to be constructed will be a large facility that will serve 4,000,000 people with an average volume of 400,000m³/day at the first stage and of 1,000,000m³/day at the second stage.


167

Table 26 Constructed Stream Rehabilitation Works District Title of Auctions Length of Stream (m) Commencement Date Completion Date

Beykoz Beykoz ( Akbaba, Dereseki ) Stream Rehabilitation Stage 2 2.545 05.07.2010 29.06.2011 Ümraniye Çekmeköy Kemerderesi Improvement Stage 1 1.480 14.05.2010 23.08.2011 Ümraniye Çekmeköy Kemerderesi Improvement. Stage 2 900 21.06.2010 15.06.2011

Resource. Department of Scientific Affairs, 2011

Table 27 Stream Rehabilitation Works under Construction District Title of Auctions Length of Stream (m) Commencement Date Completion Date Physical Realization (%)

Beylikdüzü Beylikdüzü Kavaklıderesi 1.Stage Improvement Construction 2.100 11.10.2010 03.05.2012 63 Beylikdüzü Beylikdüzü Kavaklıderesi 2.Stage Improvement Construction 3.700 11.10.2010 17.06.2012 38 Beylikdüzü Haramidere 1. Stage Improvement Construction 1.546 01.03.2011 28.02.2012 25 Beylikdüzü Haramidere 2. Stage Improvement Construction 1.400 01.03.2011 28.02.2012 58 Beylikdüzü Haramidere 3. Stage Improvement Construction 1.300 01.03.2011 28.02.2012 11 Esenyurt Esenyurt Haramidere Improvement Construction 1.500 22.04.2011 15.04.2012 - Kadıköy Kadıköy Kurbağalıdere Improvement Construction 900 13.08.2010 08.11.2011* 78 Küçükçekmece Küçükçekmece Hasanoğlu Stream Rehabilitation Construction 1.640 22.04.2011 15.04.2012 85 Küçükçekmece Küçükçekmece Nakkaşderesi 1.Stage Improvement Construction 1.250 14.05.2010 08.05.2011* 76 Küçükçekmece Küçükçekmece Nakkaşderesi 2.Stage Improvement Construction 910 21.06.2010 06.12.2011* 93 Üsküdar Üsküdar Bekar Stream Rehabilitation Construction 822 13.08.2010 07.08.2011* -

* Although the completion date for the auctions is 2011, the work is on-going Resource. Department of Scientific Affairs, 2011

I ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT

167

ENERGY MANAGEMENT

Strategic

Target 5.5

Renewable Energy, Increasing the Effectiveness and Dissemination of Activities for Energy Efficiency

Energy R&D and Efficiency Activities EU Project: “Increasing Energy Efficiency at Kişinev and

Sivastopol Municipalities on the Basis of Existing Positive

Experience” The “Increasing Energy Efficiency at Kişinev and Sivastopol Municipalities on the Basis of Existing Experience” Project partnered by the Marmara Union of Municipalities and proposed with the reference number 2009/228-850 within the scope of the Cooperation in Urban Development and Dialogue (CIUDAD) Program of the European Commission was accepted by the European Commission on 28th of December, 2009. The general objective of the 28-month project implemented under the leadership of Kişinev Municipality of Moldova by the partnership of Sivastopol Municipality of Ukraine, Marmara Union of Municipalities, Moldova Development and Social Initiative Institute (IDIS), Union of Local Authorities for Sustainability (IC-LEI) and European Secretariat is to enable the management of the two beneficiary municipalities (Kişinev, Republic of Moldova and Sivastopol, Ukraine) gain the perspective of Energy Efficiency, to institutionalize this perspective within the beneficiary municipalities, to prepare a basis for infrastructure investments that will increase energy efficiency within the municipalities and, in addition, to ensure short-term energy savings through encouraging behaviours that will provide energy efficiency within public organizations (especially schools).

Training on Energy Efficiency in Daily Life Within the scope of Istanbul Vocational Training Courses (İŞ-MEK), our “Energy Trainers” are delivering trainings to housewives on energy efficiency and the amount of energy savings that can be obtained via simple and practical methods in daily life. These trainings were initiated in November 2010 and completed in June 2011. These trainings are continued in the 2011-2012 educational year upon request. Within the 2010-2011 educational year, 1,735 people received the training through 25 seminars at İŞ-MEK.

Energy Management System The Energy Management System (EYS) covers generation and

other activities of the Municipality with the notable being energy

consumption (electricity, water, natural gas). Practices in the field

of energy will be integrated with EYS, thereby establishing a

general energy management system. The further stages of the

system will aim at ensuring integration with Geographical

Information Systems and formulating the energy map of the

Municipality.



Graph 23. Number of Regulators per Region (Number)

63

Screenshots of the Energy Management Systems, 2011

2007

332

9

7

8

2008

Provision of Electrical Energy from the Free 2009 2010

Market for Various Installations of Istanbul 2011 Resource. İGDAŞ, 2011

Metropolitan Municipality Within the scope of this work, the aim is to provide 21,883,576 kWh of electrical energy in total annually for 44 subscriptions, specified with electrical installation numbers, of Istanbul Metropolitan Municipality. In this scope, a municipality will designate its own energy provider for the first time and purchase the energy it utilizes at lower prices.

Graph 24. Number of Natural Gas Service Lines (Number)

52.394

34.470

Natural Gas Natural Gas Investments 2011 natural gas services continue with the same impetus gained in previous years. The growth of Istanbul along with our country increases the need for housing and industrial natural gas.

2007

2008

2009

28.789

2010

29.526

22.269

2011 Resource. İGDAŞ, 2011

Graph 25. Amount of Natural Gas in Distribution (million m³)

4.817

Graph 21. Newly Realized Natural Gas Steel Line Investment (km)

58

24

3.468 3.433

3.386

3.504

130 100 39 623

2007

558

2008

445

485

554

2007 2008

2009

2010

2011

Resource. İGDAŞ, 2011

INDIVIDUAL USER CONSUMPTION (million m3) RESIDENTIAL & COMMERCIAL CONSUMPTION (million m3)

2009 2010 2011


Graph 22. Newly Realized Natural Gas Polyethylene Line Investment (km) Graph 26 Cumulative Number of Natural Gas Subscribers (NIU) 861

763

2007

2008

320

2009

350

2010

511

2011


3.650.199

2007


3.951.077 2008

4.189.437

2009

4.463.076 2010

4.808.565 2011

NIU: Number of Independent Units

169

Graph 27. Cumulative Number of Natural Gas Users (NIU) Natural Gas R&D Activities

European Gas Research Group (GERG) Projects 3.309.871

2007


3.621.578 2008

3.874.630

2009

4.149.896

2010

4.490.297 2011

NIU: Number of Independent Units

İGDAŞ was involved in joint project group works in 2011.

Enjoying its 3rd year as a member of GERG, İGDAŞ

actively participated in projects undertaken by GERG

committees. Within the year, İGDAŞ hosted the seasonal

meeting of GERG Distribution Committee.

Within the scope of joint works with GERG, the contract for

the project titled “Methods to Reduce or Prevent Free Gas

Output during Operational Gas Distribution Activities” to be

implemented with the participation of Kiva from the

Natural Gas Safety and Customer Services

Controls via SCADA Centre Considering the safety of the people of Istanbul, natural gas controls are performed through the SCADA Centre to provide state-of-the-art

natural gas distribution services. The SCADA (Supervisory Control

and Data Acquisition System) enables the maximum level of safety in

the natural gas grid and provides a real-time operating environment

through remote monitoring and control of the grid.

Call Centre

With the distribution of natural gas to more than 4 million subscribers

and new investment regions, a call centre was established in 2007

to provide prompt responses to intensive inquiries from the people

of Istanbul. This centre enables the resolution of requests,

National Grid from Britain and Eon Ruhrgas from Germany

was signed in August 2011 and relevant works were

initiated. Within the scope of this work, maintenance &

survey activities of İGDAŞ are reviewed within the

framework of predefined criteria. The objective is to provide

optimum conditions and instructions to reduce the amount of

gas released during operational activities. Project on Surface Examination of Unpiggable Piping With relation to the project titled “Surface Examination of

Unpiggable Piping” proposed by Kema Gas Technology from the

Netherlands, information was received via teleconferencing and

the requests and opinions of İGDAŞ were communicated. The

project covers a comprehensive activity and an observation

method concerning the integrity and safety of pipelines. The

objective is to ensure continuity in the project in the coming period.

complaints and suggestions of subscribers with relation to natural

by expert personnel in the most prompt and accurate manner for 7

days a week and 24 hours a day.

The number of calls received by the call centre in 2011 is 1,058,084. .

Heat Information Centre Through the heat information centre, services aimed at increasing device efficiency and disseminating the efficient-economical use of energy obtained from natural gas, as well as lowering emissions arising from the chimney gas and advancing external air quality through efficient combustion, are provided by expert teams to households and workplaces.

Graph 28. Number of Persons Served by Heat Information Centre (Person)

3.106

2.024

Resource. Department of Financial Affairs, 2011

1.548 2.276 2.096

2007


2008

2009

2010

2011

Table 28 SECTORAL EXPENSE AMOUNTS IN ENVIRONMENTAL MANAGEMENT ACTIVITY YEAR SUB-SECTORS 2011 EXPENDITURE

Waste Management 248,278,451TL Environmental Protection 84,964,318 TL Stream Improvement 41.331.104TL Green Field Management 280.055.462TL Purchase and Expropriation of Land and Buildings for Environmental Management

60.230.799TL

Assistance to Districts 4.509.168 TL General Management 3.500TL TOTAL EXPENDITURES FOR ENVIRONMENTAL MANAGEMENT IN 2011

719.372.802 TL

Cultural Activities

Urban and Cultural

Promotion Preservation

of Cultural Heritage

Cultural Venues


CU

LT

UR

AL

SE

RV

ICE

S

MA

NA

GE

ME

NT

OF

Management of Cultural Services

MANAGEMENT OF CULTURAL SERVICES

172

Strategic Preservation and promotion of urban cultural heritage

Table 1

Organized Cultural Activities

Objective 6 and contributing to the enrichment of cultural life

Istanbul is a city that has been the capital of three grand states, started and

ended an era upon its conquest and served as a source of inspiration for a

number of poets and writers with its natural and historic beauties. By reason

of its geographical and geopolitical position, Istanbul has been in the past and

will now continue to be a tourism centre.

This grand and mysterious city has provided a setting for a large number of products and values of Eastern and Western civilizations to exist in tolerance for 550 years. The settlement of a history of civilizations on a unique natural wonder has created Istanbul, “Land of Blessed Beauties” in Yahya Kemal’s words. With respect to owning and maintaining the unique heritage of Istanbul, which constitutes one of the elements of our vision, a large number of activities are undertaken to bring this beautiful and rare heritage we inherited from the past to the future again in its full beauty.

Exhibitions Movie Screenings

Seminars-Interviews Concerts Children’s Theatre Special Activities Panels Cultural Days Symposia Poetry Programs Folk Dance

Performances Competitions Theatre Plays (session) TOTAL

2007 100 84 407

167

146 22 - 5 1 14 13 -

1.673

2.632

2008 86 104

386

762

153 23 1

3 6 8 20 -

1.530

3.082

2009 72 44 453

826 288 30

11 4 6 2 -

15

83 3.310

2010 53 55 459

970 267 36

15

1 7 10 6 2

1828 3.709

2011 47 63 515

1.066

318 44 -

- 5 5 1 1

1.803

3.868

Resource: Department of Cultural and Social Affairs, 2011

Graph 1. Number of Cultural Activities Plans and projects aimed at preserving cultural and natural assets are prepared in coordination, implementation programs and inventories are formulated and projects and practices for restoration, restitution and recreation are performed. On the other hand, cultural and artistic services are continuously provided at cultural centres, theatre stages, libraries and museums and investments are made for the construction of new cultural centres, convention centres and libraries. Istanbul is continually promoted in the best manner possible through national and international programs inside and outside the country.

2007

2.632

3.082

2008

3.310

2009

3.709

2010

3.868

2011

Every year, joint festivals are organized with sister cities of Istanbul, Resource. Department of Cultural and Social Affairs, 2011 İ

thereby enabling cultural and social exchange.

The expenditure details of the sector pertaining to the execution of these activities, as well as the general management expenses for activities (stationery, toner, fixture procurement and consumable materials), with the exclusion of personnel expenses, are given at the end of the last page of the present section under the title “Table on Sectoral Expense Amounts for the Cultural Services Management Activity Year” divided between the sector covered by the report and the relevant sub-sectors.

CULTURAL ACTIVITIES

Concerts At cultural centres, 568 concerts were organized in various branches

of music including Sufism Music, Turkish Folk Music, Turkish

Classical Music, Instrumental Music and Pop Music. In addition, 96

concerts were organized at Cemal Reşit Rey Convention and

Cultural Centre in various branches including Music of the World and

Jazz. Urban orchestrate groups performed in 402 concerts and

represented our country also outside the province.

Table 2 Data on Concerts Organized During the Year Strategic Target 6.1

Strategic

Target 6.5

Increasing the Availability of Cultural Services

Strengthening Cooperation with Stakeholders in the Management of Cultural Services

Sufi Music

Turkish Folk Music

Turkish Classical Music Pop Music Instrumental

Cultural Centres 70 190

180

50

40

CRR 7

City Orchestra TOTAL 77 190

180

50

40

Istanbul Metropolitan Municipality undertakes cultural activities for the people of Istanbul in various branches from exhibitions to

folk dance shows at different venues including cultural centres,

concert halls, museums and squares.

Band-Orchestra-Mehteran Other TOTAL

2 36 568

17 72 96

402 402

421 108

1.066

Resource: Department of Cultural and Social Affairs , 2011

173

Celebration Activities for Special Days 44 special activities were organized with the inclusion of activities for the

10th of November, Commemoration of Atatürk, and 24th of November,

Teachers’ Day.

Openings and Ceremonies In 2011, 94 organizations were realized with the inclusion of events such as groundbreaking ceremonies, exhibitions, openings, celebrations, festivals and feasts, etc.

These organizations include 19th of May Activities, Conquest Feasts,

Tulip Festival and Sultanahmet Activities for the Ramadan Month. Necmettin Okyay Exhibition (29 January 2011)

Conquest Festivities

City Theatres

Istanbul Metropolitan Municipality has 12 theatre stages with a total capacity of 8,352 seats.

Table 4 City Theatre Stages and their Capacities

NAME OF STAGE NUMBER OF SEATS 1 2

3

4 5

6 7

8

9 10

Fatih Reşat Nuri Stage

Kâğıthane Sadabad Stage

Kâğıthane Children’s Stage

Gaziosmanpaşa Stage

Üsküdar Müsahipzade Celal Stage

Üsküdar Kerem Yılmazer Stage

Harbiye Muhsin Ertuğrul Stage

Gaziosmanpaşa Ferih Egemen Children’s Theatre

Kadıköy Haldun Taner Stage

Ümraniye Stage

336 601

143 281 334

214

598 260 286

404

Exhibitions In 2011, Metropolitan Municipality organized 47 exhibitions in

11 12

Küçükçekmece Sefaköy (KSM) Stage

Harbiye CemilTopuzlu Open-Air Stage

TOTAL

507 4.388

8.352

various branches of arts. These exhibitions were presented at

13 cultural centres and 2 art galleries. Resource. Department of Cultural and Social Affairs, 2011 İ

Table 3 Exhibitions

Plays performed at City Theatre stages were enjoyed by 409,150 viewers in 2011.

Type of Exhibition Meas. 2008 2009 2010 2011

Handicrafts Number 3 4 7 3 Table 5 Plays Performed at City Theatres

Traditional Turkish Arts Number 18 15 6 5 2007 2008 2009 2010 2011 Painting Number 12 17 30 22 Meas. Session Play Session Play Session Play Session Play Session Play

Photography Number 21 15 3 11 Plays Number 1.120 14 979 33 1.018 34 1.247 37 1,323 38

Caricature Number 14 10 1 1 Musicals Number 294 4 224 6 249 6 178 9 103 5

Photograph-Object Number 12 9 1 - Children’s Plays Number 259 5 350 12 316 14 403 8 377 15 Ceramics-Contemporary Arts Number 6 2 5 5 TOTAL Number 1.673 23 1.553 51 1.583 54 1.828 54 1,803 58 TOTAL Number 86 72 53 47

Resource. Department of Cultural and Social Affairs, 2011


Management of Cultural Services 174

Graph 2. Plays Performed at City Theatres

With a storage of approximately 500 thousand books, bookbinding and repair workshop, archive unit, digital archive

23

2007

51

2008

54

2009

54

2010

2011

58 unit, conference and exhibition halls, photocopy and microfilm

services, libraries are in constant development and they also

attract attention with various cultural activities. Libraries,

equipped with alphabetical and subject-based (Dewey)

catalogues, libraries apply dictionary and title-based fiche

cataloguing activities and Anglo-American cataloguing rules. A

database was created to allow multi-optional search among

books. Index information of the publications in all libraries is

electronically available at www.ibb.gov.tr. In addition, this

address features more than 10,000 photographs and postcards. Book borrowing services are offered by all libraries

on a membership basis. Resource. Department of Cultural and Social Affairs, 2011

611,051 readers benefited from these libraries in 2011. Table 6 Breakdown of National and International Plays Performed at City Theatres in 2011

Category of Play National Plays International Plays TOTAL

Number of Sessions

1.105 698

1.803

Capacity

393.177 291.842

685.019

Occupancy Rate % %54 %67

%59

Number of Viewers 213.141 196.009

409.150

Ahmet Kabaklı Library was put into service for readers under Fatih Ali Emiri Efendi Cultural Centre in 2011.

Efforts were also put forth for the opening of Rasim Özdenören

Resource. Department of Cultural and Social Affairs, 2011 İ Library under Başakşehir Cultural Centre and of Osman Akfırat

Library under Beykoz Cultural Centre and these libraries are

planned to be put into service in March 2012. Atatürk Library,

operated under Istanbul Metropolitan Municipality, was awarded

as the best library of Turkey. Operated under Istanbul Metropolitan Municipality and having been

comprehensively repaired recently, Atatürk Library came first in the

Ten Best Libraries of Turkey contest organized by Hürriyet

Newspaper.

Toros canavarı

Libraries

Zırhlı Kurt (Kösem Sultan ile

Avcı Mehmet )

The opening ceremony of the 47th Libraries’ Week this year was organized at Kadir Has University on 28th of March. During the

ceremony, the initiatives of Istanbul Metropolitan Municipality in the

field of library services were honoured with the Library Friendliness

Award.

Under Istanbul Metropolitan Municipality, there are 14 libraries and 5

mobile libraries with 3 in the European side and 2 in the Asian side. IMM

provides services to our people with all of its libraries free of charge.

Within the scope of the Social Responsibility Project, approximately

20,000 books were sent, through the “A Library for Every School

Campaign”, to school libraries in need of books in 2011.

Table 7 Libraries and Number of Books

Our Libraries Number of Books Other Materials

1-Atatürk Library (Central Library)

2-Esenler Library

3-Eyüp Sultan Library

4-Women’s Works Library

5-Güngören Osman Nuri Ergin Library

6-Ümraniye A. Süheyl ÜNVER Library

7-Tuzla İdris GÜLLÜCE Library

8--Kartal Muallim Cevdet Library

9--Ümraniye Nail Bayraktar Library

10--Kartal Prof. Dr. Halil İnalcık Library

11-Library for the Blind (Eyüp HüsrevpaşaTekkesi)

12Sefaköy Metin And Library

13-Alibeyköy Erdem Bayazıt Library

14-Fatih Ahmet Kabaklı Library (opened in March 2011)

1 Mobile Library

TOTAL

256.386 14.712

18.250

11.000

14.500 15.900 32.600

16.000 16.800 16.800

- 8.650 6.500 26.500 19.800

474.398

60.719 (artefact, books, newspapers, etc.) -

-

-

-

-

-

-

-

- 5.485 Audio Books

-

- -

66.147 Resource. Department of Cultural and Social Affairs, 2011

175

Our Bookbinding and Restoration Workshop repaired 1829 pages of rare works, artefacts, newspapers, etc. in 2011.

Table 9 Number of Pages of Digitally Recorded Rare Works (Newspapers, Manuscripts, Magazines, Maps)

2009 2010 2011 Number of Pages (Leaf) 104.549 176.315 140.628


Museums

Nearly 20,000 museum objects are on display at 4 museums

operated under Istanbul Metropolitan Municipality and introduced by

expert personnel to museum visitors. A part of the museum objects are

on display and thus exhibited, while a larger part are being preserved

at our storage units due to lack of sufficient room. Therefore, efforts

were put forth for the opening of a Storage Museum at the water

storage building in Beşiktaş and the unit is planned to be opened in

2012.

Table 8 Reader and Borrowing Statistics

Number of Library Readers

Number of Lent Books

Meas. Person Number

2007 400.190 95.643

2008 373.332 122.457

2009 524.316 196.567

2010 548.487 192.889

2011 611.051 228.263

Aşiyan Museum was taken into repair in September 2010.

Aşiyan Museum will be opened for visitors upon the completion of the restoration work in 2012. Previously

operated under Gazanfer Ağa Madrasa, Caricature and Number of Borrowing Readers Number 75.546 107.141 165.530 157.434 187.864

TOTAL NO. OF MEMBERS Person 12.065 25.185 44.395 57.344 72.062 Humour Museum was taken into restoration in 2009 and therefore reopened at Tepebaşı as Caricature and Humour

Resource. Department of Cultural and Social Affairs, 2011 Centre in 2011

. Graph 3. Total Number of Registered Members of Libraries

57.344 44.395

25.185 12.065

72.062

2007

2008

2009

2010

2011


Voluntary Book Vocalization Activities

By reason of the Museum Week, “Reflections of Istanbul – IDGSA 80” exhibition Books are read aloud by book-loving voluntary citizens and was organized at the City Museum in May-June 2011. transformed into audio books for visually impaired persons. The number of books vocalized by the end of 2011 is 5,485.

The average amount of readers benefiting from the audio book Table 10

Number of Museum Visitors

Service is 2,368. Atatürk Museum

Meas. Person

2007 37.837

2008 37.450

2009 34.688

2010 32.061

2011 39.166

Digital Archives Aşiyan Museum Person 14.851 29.470 21.066 17.154 Tadilatta Caricature and Humour Museum Person 15.780 16.213 9.674 Tadilatta 3.493 City Museum Person 31.793 46.665 28.785 45.335 48.282

Atatürk Library features collections relating to Atatürk and Istanbul Yerebatan Cistern*

Person 1.177.120 1.306.881 1.382.009 1.579.237 1.721.586

with the inclusion of various manuscripts, albums, atlases, maps, calendars, magazines, postcards and newspapers. These

Miniatürk* Panorama Museum*

Person Person

468.018 526.475 522.627 657.105

650.464 778.656 716.336 758.767

collections were transferred into the digital environment GENERAL TOTAL Person 1.745.399 1.963.154 2.655.954 3.040.587 3.349.950 at the digital archiving unit and both prevented from wear and Resource. Department of Cultural and Social Affairs, 2011

destruction and made available in the digital environment. *Operated by Kültür A.Ş. ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT


Graph 4. Data on Museum Visitors


3.349.950

1.745.399

2007

1.936.154 2008

2.655.954 3.040.587 .

2009 2010 2011


Participation was ensured in the World Cultural EXPO Fair

organized in South Korea between the 8th and 22nd of September, 2011, with various

documents and souvenirs promoting Istanbul. This fair is among the top 10 in the most important tourism fairs of the world. The city was promoted at the stand allocated to

Istanbul within the Pavilion for Turkey prepared by the Ministry of Culture and Tourism of the Republic of Turkey. Within the scope of “Istanbul School Cultural Ambassadors Project” implemented and continued with the aim to enable the youth, the dynamic section of the city, to get to know and learn about Istanbul, 12 seminars and 91 cultural tours were organized in total.

In addition to the seminars and cultural tours organized within the scope of the Project, thematic seminars on Istanbul, organized in the same scope, enabled Istanbul to be addressed as a city of life and the differences of this city of life to be introduced to the youth in harmony.

Through the “Little Travellers of Istanbul Project”,

Strategic Target 6.2 Strategic


Target 6.6

URBAN AND CULTURAL PROMOTION

Raising Awareness on the Richness of Istanbul’s Cultural Life

Increasing the Effectiveness of Cultural Tourism Activities

Strengthening Coordination among Cultural and Promotion Service Units

implemented since 2009, 1500 children from 40 Elementary

Schools and 20 Kindergartens were given the opportunity to

discover Istanbul with a child’s eyes in cooperation with the

Istanbul Provincial Directorate of National Education and

Istanbul Provincial Directorate of Social Services in 2011. Setting off with the slogan “Tours to Discover Istanbul with Little

Steps”, the program aims to contribute to enabling children

between the ages of 7 and 12 living in Istanbul to gain the consciousness of being a citizen of Istanbul and a culture and love

Promotion Various works are prepared or existing works multiplied and

made available for the citizens in two languages (Turkish and

English) with the purpose of enabling the promotion of the historic

and cultural heritage of Istanbul at the national and international

platforms. In this scope, 4,000 copies of the work titled “Cultural

Guide to Historic Istanbul” and 4,000 copies of the Cultural Map

of Historic Istanbul (English) were printed in 2011.

Tourism

Participation was ensured in the Emitt Tourism Fair organized at

Istanbul TÜYAP between the 10th and 13th of February, 2011,

with various documents and souvenirs promoting Istanbul.

Approximately 5 thousand people were outreached through this

event.

of sightseeing. 60 Cultural Tours were realized within the scope of

the Little Travellers of Istanbul Project. Tours accompanied by a

theatre actor guide to a number of historic and touristic locations of

Istanbul, including Topkapı Palace Museum, Yerebatan Cistern,

Panorama 1453 Museum, Houses of Turkic World and Miniaturk,

offered the children a different experience of Istanbul.

Table 11

2011 National and International Tourism Activities

International Tourism Activities Title of Activity Date Number No. of Persons Reached

Participation on 2011 World Cultural EXPO in South Korea on 8 -22 September 2011 with various documents and souvenirs promoting Istanbul TOTAL

National Tourism Activities Title of Activity

Number of Cultural Tours under Istanbul School Cultural Ambassadors Project

Number of Seminars under Istanbul School Cultural Ambassadors Project

Number of Tours for National and Foreign Visitors

Little Travellers of Istanbul Project

Emitt Fair

Number of Cultural Tours for Socially Disadvantaged Groups

TOTAL

August 10/October 10

Date

April/December 2011

April/December 2011

April/December 2011

April/December 2011

February 10-13, 2011

April/ December 2011

218

1

Number

85 12 1 2 94

6

5.000 5.000

No. of Persons Reached 4.210 360

264 1820

5.000 440

12.094

177

PRESERVATION OF CULTURAL HERITAGE

Strategic


Target 6.6

Increasing Practices for the Preservation of Cultural and Natural Assets

Strengthening Coordination among Cultural and Promotional Service Units

Projects and Practices for the Preservation of Cultural Heritage Projects for the Preservation of Cultural Heritage Completed Survey, Restitution and Restoration Projects

Within the scope of the efforts for the preservation of cultural heritage, 4

projects initiated in the previous years and completed in 2011 finalized survey, restitution and restoration projects of 3 registered cultural

heritage sites. Architecture and engineering project of 1 new structure

was prepared.

Tercüman Yunus Primary School

Table 12 Completed Survey, Restitution and Restoration Projects

District Project Commencement Completion Remarks

Fatih Survey, Restitution and Restoration of Tercüman Yunus Primary School 2009 2011 Tercüman Yunus Primary School is a part of the Draman Islamic Social Complex.

Kağıthane Survey, Restitution and Restoration of Daye Hatun Mosque and Burial

Grounds

2009 2011 .Survey, restitution and restoration works of the tombstones located at Daye Hatun Mosque and burial grounds and the projects were approved by the Preservation Board.

Esenler Survey, Restitution and Restoration and Architectural Application of

Istanbul Bakery Training Centre and Museum

2010 2011 Reflecting its original function, the old bakery building was planned in the project as a Bread Museum.

Eyüp Architectural and Engineering Application of Rami Quarters Library

Building

2010 2011 Taking into consideration the necessity to transfer the cultural richness of Istanbul to the public and to the world by modern means, it was defined as an aim to render library services more available and attractive for the public.

Resource. Department of Studies and Projects, 2011

On-Going Survey, Restitution and Restoration Projects

Within the scope of efforts for the preservation of cultural and natural

assets, 19 projects initiated in the previous years were continued with

the relevant activities in 2011. These projects are on-going. In addition,

14 projects were put out to tender within the Activity year. These projects are on-going. 33 project activities were realized in total in

2011.

.

Barbaros Hayrettin Paşa Burial Grounds



178

Table 13 On-Going Survey, Restitution and Restoration Projects Seq. No.

District Project Comm. Year

Physical Realization (%)

Est. Completion Date

Remarks

1 Beykoz Restitution and Restoration of Wooden Waterside Residence at Paşabahçe, Burunbahçe and Beykoz Landscaping Projects

2006 70 2012 This is a mansion dating back to the 18th Century. The work is a lost ancient building in nature and planned to be restored. The projects were submitted to the Preservation Board for review in 2011.

2 Fatih Survey, Restitution and Restoration of Kademi Şerif Monastery and Burial Grounds Fatih Projects

2008 40 2012 The monastery structure located in Samatya dates back to the 18th Century. Project activities are on-going.

3 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 512, 526, 533 and 972

2009 60 2012 Project activities are on-going for 376 parcels in total including 64 registered ancient buildings through the on-going survey, restitution, restoration and avan projects implemented in the Süleymaniye Renewal Area.

4 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 513, 519 and 571 (13th and 23rd Parcels)


5 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 514, 516, 566 (14th and 27th Parcels) and 571


6 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 515, 556, 557, 571 (2nd Parcel) and 572 (33rd Parcel)


7 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 567, 961, 962, 963, 964 and 950 (a Part of Bozdoğan Water Fatih Arch)


8 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Plots No. 567608, 609, 610, 611, 558, 559, 572 (27 th Parcel) and 988 (4th Parcel)


9 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 619 (9th, 11th, 12th, 21st Parcels), 960, 965, 967 and 2394


10 Fatih Avan Project and Survey, Restitution and Restoration Projects for Süleymaniye Renewal Area, II. Region Fatih Plots No. 461 (6th Parcel), 562, 563 and 572 (26th and 30th Parcels)


11 Fatih Survey, Restitution and Restoration Projects for ECA Structures for Zeyrek Region, located in the UNESCO World Heritage Site, Plots No. 2419 (17 th, 19th, 20th, 23rd, 28th, 30th and 67th Parcels), 2420 (1st, 2nd, 4th Parcels) and 2421 (2nd Parcel)

2009 60 2012 Survey, restitution and restoration projects are being prepared for 34 registered ancient buildings with a total number of 3 tenders in Zeyrek Region, one of the UNESCO World Heritage Sites.

12 Fatih Survey, Restitution and Restoration Projects for ECA Structures for Zeyrek Region, located in the UNESCO World Heritage Site, Plot No. 2419 (13 th, 34th, 35th, 42rd, 45th, 50th, 51st , 52nd, 58th, 59th and 68th Parcels)


13 Fatih Survey, Restitution and Restoration Projects for ECA Structures for Zeyrek Region, located in the UNESCO World Heritage Site, Plots No. 2425 (1st, 3rd and 4th Parcels) and 2426 (3rd, 4th, 6th, 19th, 24th, 25th, 26th, 30th, 32nd and 34th Parcels)


14 Fatih Survey, Restitution, Reconstruction and Landscaping Project for Ayşe Hatun Monastery and Burial Grounds

2009 20 2012 The monastery part, which is a two-storey wooden building, was destroyed in 1938. Project activities, implemented within the scope of the restoration of lost ancient buildings of Istanbul, are on-going.

15 Beyoğlu Preliminary Study Project for the Utilization of Haliç and Camialtı Shipyards for Social and Cultural Purposes

2009 20 2012 Within the scope of the Preliminary Study Project for the Utilization of Haliç Shipyard for Social and Cultural Purposes, 81,300 m² of construction land and 161,600 m² of landscaping area are being subject to planning. Project activities are on-going.

16 Sarıyer Survey, Restitution, Restoration and Landscaping Project for Barbaros Hayrettin Paşa Tomb and Burial Grounds

2009 20 2012 The project for the survey, restitution and restoration of Barbaros Hayrettin Paşa Tomb and Burial Grounds located in Beşiktaş is being prepared. Project activities are on-going.

17 Beşiktaş Preliminary Study Project for the Reutilization of Rumeli Fortress and Hisariçi Neighbourhood for Cultural and Touristic Purposes

2010 60 2012 A preliminary study project is being prepared for the Reutilization of Rumeli Fortress and Hisariçi Turkish Neighbourhood with and the aim of enabling the realization of a cultural, functional concept project to be prepared to cover also the Hisariçi Turkish Neighbourhood within Rumeli Fortress and within the integrity of the Fortress.

18 Zeytinburnu

Renewal Avan Project for Zeytinburnu Topkapı Cultural Park 2010 30 2012 Reutilization avan projects are being prepared by observing the identification and preservation of cultural assets situated in the area announced as the renewal area pursuant to the relevant law and in line with the existing reconstruction plan. Project activities are on-going.

19 Fatih Survey, Restitution and Restoration Project for Fatih, Binbirdirek Neighbourhood, Plot No. 237, 6th Parcel

2010 30 2012 The building at Fatih, Binbirdirek Neighbourhood, formerly known as “Istanbul Municipality Musical School” is situated on the Şerefiye Cistern constructed in 408 B.C. The historical building is planned to be renewed.

20 Eyüp Survey, Restitution, Restoration and Landscaping Project for Eyüp, Mihrişah Sultan School and Burial Grounds

2011 - 2012 Today, the building is in Eyüp among cemeteries, located opposite to Mihrişah Valide Sultan Tomb. The structure has lost its originality in time and the aim is to prepare the project by staying true to the originality of the building.

21 Fatih Restitution, Restoration and Reconstruction Project for Tunuslu Hayrettin Paşa Mansion 2011 - 2012 Today, it is possible only to reach the remains of Tunuslu Hayrettin Paşa Mansion and the project activities for the building were initiated in 2011. Project activities are on-going.

22 Eserler Survey, Restitution and Restoration Project for Sancak Mansion Fountain and Water Storage Unit

2011 - 2012 Survey, restitution and restoration projects are prepared for Sancak Mansion, located within the Davutpaşa Quarters Complex, and its Fountain and Water Storage Unit. Project activities are on-going.

23 Fatih Survey, Restitution, Restoration and Landscaping Work for the Burial Grounds situated at Fatih, Plot No. 2146, 43rd Parcel and Yavaşça Şahin Mosque Burial Grounds situated at the Plot No. 279 and 3rd Parcel

2011 - 2012 Within the scope of the project, survey, restitution and restoration projects are being prepared for the burial grounds situated at the Middle Gate of Fatih Mosque, owned by our Municipality, and the burial grounds of Yavaşca Şahin Mosque (a total number of 119 tombstones). Project activities are on-going.

24 Üsküdar Excavation and Excavation Survey of Serasker Hüseyin Avni Paşa Waterside Residence and Arapzade Waterside Residence

2011 - 2012 Activities will cover excavation and obtainment of excavation surveys for Arapzade Waterside Residence and Serasker Hüseyin Avni Paşa Waterside Residence, two of our destroyed cultural assets, to enable the re -inclusion of these structures in the heritage of Istanbul. Project activities are on-going.

25 Fatih Restitution, Restoration and Reconstruction Project or Süleyman Subaşı Mosque - 2012 Süleyman Subaşı Mosque was constructed along the Haliç shoreline by Sinan the Architect in 1571. The Mosque was destroyed during the construction of the currently used Atatürk Bridge, which replaced Unkapanı Bridge. With the aim of the restoration of the lost cultural asset, survey, restoration and reconstruction projects are being prepared.

26 Fatih Restitution, Restoration and Reconstruction Project for Firuzağa Prayer Hall 2011 - 2012 Restitution, restoration and reconstruction projects are being prepared for the Mosque. Project activities were initiated on 06.10.2011 and are on-going.

27 Fatih Survey, Restitution, Restoration and Landscaping Project for Yerebatan Cistern (Palace) 2011 - 2012 Within the scope of the project, survey, restitution and restoration projects and landscaping project will be prepared for Yerebatan Cistern.

28 Fatih Survey, Restitution and Restoration Project, Engineering Services Project and Landscaping Project for Şerefiye Cistern

2011 - 2012 The preparation of current survey, restitution and restoration projects for Şerefiye Cistern aims at both repairing the building and enabling its re-inclusion in urban life through a modern Reutilization and landscaping scheme in harmony with its integrity.

29 Beyoğlu Taksim Square Urban Design and Taksim Quarters Restitution – Reutilization Project

2011 - 2012 The project in question will be integrated with “Taksim Square Transportation Project”.

30 Fatih Survey, Restitution and Restoration Project for II. Bayezid and Burial Grounds and Sultan Selçuk Tomb

2011 - 2012 The project covers the preparation of the survey, restitution and restoration project of II. Bayezid and Burial Grounds and Sultan Selçuk Tomb. Project activities are on-going.

31 Şişli Restitution, Restoration and Internal Architecture for Reutilization Project and Engineering Services Project for Atatürk Museum

2011 - 2012 With the renewal of the restoration and infrastructure renewal of the museum building, which is planned to become a centre of continuous visits and activities, it is foreseen that the building will embrace a new exhibition layout in line with the modern understanding of museology. Project activities are on-going.

32 Fatih Preparation of Survey and Restitution Project and Preliminary Study Report for Reutilization of the Historic Galata (Valide Sultan) Bridge

2011 - 2012 The project was initiated and relevant activities are on-going.

33 Fatih Survey, Restitution and Restoration Project for II. Mahmut Tomb and Burial Grounds

2011 - 2012 The project covers the preparation of the survey, restitution and restoration project of II. Mahmut Tomb and Burial Grounds. Project activities are on-going.

179

Restoration Practices for the Preservation of Cultural Heritage Within the scope of restoration practices aimed at the preservation of cultural heritage, 21 restoration applications were realized in 2011.

Table 14 Completed Cultural Heritage Restoration Practices No District Title of Work Tendered Work Commencement Date Tendered Work Completion Date

1 2

3 4 5

6

7 8

9 10

11 12 13

14 15 16

17

18 19 20 21

BEŞİKTAŞ BEYOĞLU BEYOĞLU BEYOĞLU

BEYOĞLU BEYOĞLU

EYÜP EYÜP FATİH

FATİH

FATİH FATİH FATİH

FATİH

FATİH

FATİH VARIOUS

VARIOUS SARIYER

SİLİVRİ ÜSKÜDAR

Vocational and technical control services for the Restoration construction of Beşiktaş marine museum

Restoration completion construction for Galata Mevlevi Lodge Burial Grounds

Restoration of historic Taksim water feature and water fountain

Restoration construction for Beyoğlu Elifi Efendi Monastery

Restoration construction for Divanhane building of North commander sea area

Maintenance and repair construction for Taksim Atatürk Library and Yıldız City Museum and Aşiyan Museum

2nd Stage Restoration of Miscellaneous Tombs

Construction of Eyüp Sports and Cultural Centre (Restoration of Molla Zeyrek Mosque)

Restoration construction of Sultanahmet Talatpaşa Mansion (uglg-meva United National Cities and Local Authorities building)

Restoration of registered public building at the 1st Stage 1st Section in Süleymaniye Renewal Area

Consultancy services for the restoration of Molla Zeyrek Mosque

Construction to Complete the Restoration of Çemberlitaş Column

Construction to Complete the Restoration of Laleli Mosque

Restoration of Süleymaniye Renewal Area

Reconstruction of Fatih Altıboğaça Mosque

Construction to Complete the Restoration of Fatih Gazanferağa Madrasa, Fountain, Tomb and Burial Grounds

2nd Stage Restoration of Miscellaneous Tombs

4th Stage Restoration of Various Tombs

Restoration construction of Horse Stables in Emirgan Woods

Restoration construction of historic Silivri Ortaköy Mosque

Restoration of various tombs at 5th stage (Üsküdar Hacı Ahmet Doğancı, At Mezarı, Halil Paşa, Cennet Efendi tombs and burial

grounds)

11-8-2009 21-6-2011

10-8-2010

24-11-2008

13-8-2008

03-4-2007

14-10-2010

25-7-2007

03-3-2011

03-9-2010

05-2-2010

28-4-2006

11-4-2011

10-1-2011

21-12-2010

01-6-2011

14-10-2010

15-10-2010

28-11-2008

06-9-2010

22-11-2010

10-12-2011 18-10-2011

07-01-2011

03-02-2011

10-04-2011

23-12-2011

10-6-2011

11-10-2011

01-5-2011

30-4-2011

05-2-2011

30-11-2011

07-10-2011

08-6-2011

16-9-2011

19-08-2011

10-6-2011

10-6-2011

12-10-2011

03-5-2011

20-5-2011


Restoration Practices aimed at the Preservation of Cultural Heritage

Within the scope of restoration practices aimed at the preservation of cultural

heritage, activities are on-going on 18 historic structures.

Table 15 Cultural Heritage Restoration Practices in Progress No District Title of Work Tendered Work Commencement Date Physical Realization 1 2

3 4 5

6

7 8

9 10

11 12 13

14 15 16

17

18

BEŞİKTAŞ Z.BURNU BEŞİKTAŞ

BEYKOZ BEYOĞLU BEYOĞLU

EYÜP EYÜP


FATİH


FATİH SARIYER ÜSKÜDAR

Restoration construction for Beşiktaş Marine Museum

Restoration construction of the Fountain, Sheihk Room and Burial Grounds of Zeytinburnu Topkapı Takkeci İbrahim Ağa Mosque

Restoration construction of Aşiyan Museum

Construction to complete the Restoration of Beykoz Quarters Building

Restoration supplies construction for Divanhane building of North commander sea area

Restoration construction of Beyoğlu Haliç Shipyard Kapıüstü Prayer Room

Restoration and Landscaping Construction of Eyüp Vezir Monastery

Restoration construction of Eyüp Sultan Tomb

Restoration construction of Fındıkzade Kasap Halil Mosque

1st Stage Restoration of Süleymaniye Renewal Area

1st Stage restoration of Historic Works situated in Süleymaniye Renewal Area in the District of Fatih

Construction of Coastal Landscaping of Ahi Çelebi Mosque and Surroundings

Restoration construction of Bulgarian Church (Sveti Steffan) in Fatih

Restoration construction of Eminönü Kuyucu Murat Paşa Tomb in the district of Fatih

Restoration construction of Atıf Efendi Library

3rd Stage for Various Tombs (Fatih Davutpaşa, Bayrampaşa, Cerrahpaşa, Sancaktar Hayrettin Tombs and Burial Grounds)

Construction to Complete the Restoration of Horse Stables on Emirgan Woods

Restoration of Üsküdar Kuzguncuk Ferry Port and Building

08-7-2008 15-8-2011

07-9-2010

24-1-2011

12-10-2011

05-10-2011

27-10-2011

28-1-2011

24-11-2011

10-1-2011

08-12-2010

07-1-2011

08-8-2011

14-10-2011

21-9-2011

14.10.2010

05-10-2011

14.04.2011

96% -

73%

50%

31% -

- 7% -

65%

25%

11%

2%

-

- 60%

80%

21%




Infrastructure Services for the Preservation of Cultural Heritage Preservation must be continuous to preserve the cultural heritage of Istanbul and to transfer it to

future generations. To this end, efforts are put forth to establish workshops and training qualified

personnel therein to enable the repair of cultural heritage without any disturbance in their original

form. Inspections are undertaken and support services including suggestions for settlement and

technical assistance are provided to ensure that cultural heritage to be repaired are processed in

due faithfulness to their original forms.

Table 16 Practices on Ancient Buildings

ACTIVITIES Meas. 2007-2008 2009 2010 2011

Maintenance-Repair Permits Issued

Regional and Building-Based Inspections Performed

Occupancy Permits Repair Permits

Persons Receiving Technical Training

Number Number

Number

Number

Person

505 800

120

23 45

217 341

96

25 175

175 307

94

19

20

242 667

53

28

17

Adnan Menderes Mausoleum

Lightning Application Files Processed at Conservation Laboratory Number 98 128 170 136

Practices at Stone Training Workshop Number - 17 33 15

Practices at Wood Training Workshop Number 16 33 14 -

Files Processed in Digital Archive Number Parcels Reached in Inventory of Ancient Buildings Number

70.000 980

24.200 664

14.000 668

- -

Table 17

1

2 3

4

5

6 7

8 9

Resource. Department of Reconstruction and Urbanisation 2011

Repaired Fountains Saka Fountain Veli Efendi Fountain Recaizade Mehmet Efendi Elementary School Cumhuriyet Fountain II.

Mahmut Fountain Öksüzce Fountain Sine-i PerverValide Sultan Fountain Gazanfer Ağa Fountain Başçı Hacı Mahmut Efendi Fountain

10

11 12 13

14

15

Veli Efendizade Fountain Bezm-i AlemValide Sultan Fountain Mimar Ağa Fountain Seyyit Halil Ağa Fountain Arpacı Mehmet Çelebi Fountain Haznedar Şevkinihal Usta Fountain

Resource. Department of Reconstruction and Urbanisation 2011

Architectural Lightning of Historical Structures Architectural lightning brings visuality and aesthetics and

provides an identity to a structure and raises awareness in its

utilization. Decorative lightning fixtures were installed with the

use of decorative materials of the old Istanbul. These models

contribute to the preservation of the characteristics of historic

regions.

The lightning of the Mausoleums of Turgut Özal and Adnan Menderes, situated in Topkapı, wore out and are out of maintenance. Therefore, Istanbul Metropolitan Municipality started and completed the necessary lightning efforts for the mausoleums.


Strategic

Target 6.2

Cultural Venues Increasing the Effectiveness of Cultural Services

One of the projects developed in this scope is the aquarium project. The construction of Florya Aquarium was completed in

2011. The Aquarium located on a land of approximately 100

hectares is a 2-storey building with an area of 22 thousand

square meters and a car park for 1200 cars. There are 15000

marine and terrestrial animals belonging to 1500 species in total. 1

The aquarium also features a visitors’ area of 6 thousand square metres, a specially-themed touring route extending along 1.2 kilometres between the Black Sea and the Pacific and 2 6-axis 5-D movie theatres for 15 viewers each. In addition, Bahçelievler Cultural Centre, developed in this scope,

offers a theatre hall for 452 viewers, 2 pocket cinemas for 48

viewers each, 1 conference hall for 208 participants, a car park for

90 cars and 10 multi-purpose training rooms and workshops. Bolluca cultural centre will serve as a multi-purpose building. The

building has an outdoor and indoor car park, convention halls and

a wedding ceremony hall.

181

Table 18 Constructed Cultural Venues No District Title of Work Commencement Date Completion Date 1 Arnavutköy Bolluca Cultural Centre Construction 15-11-2007 27-05-2011 2 Bahçelievler Bahçelievler Cultural Centre Supplies Construction 10-5-2011 05-11-2011

3 Istanbul 2011 Periodical Maintenance and Repair and Preservation for Operation of IMM Cultural Complexes 01-3-2011 31-12-2011 4 Bakırköy Florya Aquarium Construction 06-03-2003 03-04-2011 Resource. Department of Scientific Affairs, 2011

Florya Aquarium

Cemal Reşit Rey Concert Hall

Table 19 Cultural Venues under Construction No District Title of Work Commencement Date Physical Realization 1 Bağcılar Bağcılar Central Neighbourhood District Park, Sports Facilities and Cultural Complex Construction 28-1-2011 43 % 2 Beykoz BeykozYeşilçam Movie Plato Repair and Completion Construction 13-4-2011 3%

3 Fatih Fatih Cultural Centre Construction 26-9-2011 0%


Table 20 SECTORAL EXPENSE AMOUNTS FOR THE CULTURAL SERVICES MANAGEMENT ACTIVITY YEAR

SUB-SECTORS Realization of Urban and Cultural Promotion

Preservation of Cultural and Natural Assets

Realization of Cultural Activities

Realization of Cultural Venue Projects

Planning of Cultural Venues

Management of Cultural Venues

General Management

TOTAL EXPENSE AMOUNT FOR CULTURAL

SERVICES MANAGEMENT IN 2011

2011 EXPENSE AMOUNT 488.056TL

81.435.599TL 34.580.939TL

32.723.990TL 288.510TL

20.858.962TL 97.573TL

170.473.629 TL Resource. Department of Financial Affairs, 2011

Blessed Birth Concert


Licensing

Inspections on Public Order

Inspections for the Protection of

Consumer Rights

Inspections on Urban Aesthetics

Inspections for Environmental

Protection

Other Services to Ensure Urban

and Public Order


OR

DE

R M

AN

AG

EM

EN

T

UR

BA

N A

ND

PU

BL

IC

Urban and Public Order Management

URBAN AND PUBLIC ORDER MANAGEMENT

184


Contributing to the Improvement and Dissemination of Urban and Public Order

Strategic

Target 7.1.

LICENSING Increasing the Effectiveness of Public Order Inspections

Istanbul Metropolitan Municipality undertakes control, inspection and

consciousness-raising activities within the framework of predefined arrangements

to ensure that citizens make the best use of common areas and that consumer

rights are under due protection for the continuation of urban and public life in

happiness, peace, health and safety in Istanbul. Elements of visual pollution are

eliminated, efforts are undertaken against mongers and beggars and inspections

are performed to prevent unauthorized occupancy. Fixtures not consistent with

urban aesthetics and such advertising elements as canvas banners or boards are

being removed.

Businesses falling within the area of responsibility of the

institution are being authorized, inspected and consumer

rights are protected through pricing and tariff controls. In line

Licensing of Businesses

Istanbul Metropolitan Municipality is entrusted with the Licensing,

inspection and sanctioning of fuel, LPG and CNG auto gas stations

within the provincial borders under Article 80 of the Municipality Law

No. 5393; Licensing and inspection of indoor and outdoor car parks,

as well as passenger and freight terminals, within the provincial

borders under the Metropolitan Municipality Law No. 5216;

Licensing of all businesses situated in the properties of Istanbul

Metropolitan Municipality; and Licensing and inspection of all first-

class eco-destructive establishments (NSE) within the provincial

borders.

with the needs of consumers, measures are taken and controls Table 1 Decisions of Eco-destructive Establishment Review Board

performed to ensure that raw vegetables, fruits and

aquaculture products are offered for sale in healthy

environments.

Meas. Files Reviewed at NSE Review Board Number

2007 434

2008 549

2009 396

2010 481

2011 350

Public transport vehicles are authorized and traffic enforcement

Number of NSE Licenses Issued Avan Project Approvals Prohibition Decisions Other Procedures

Number Number

Number

Number

182 68 104

79

192 36 234

93

225 57

1340 61

281 22 740

126

222 30 535

58

and control activities are conducted in regions with heavy Businesses Inspected On-Site Number 4.675 4.937 4.363 5.135 5.447 traffic and along main arteries and roads.

Resource. Department of Municipality Police, 2011

The transfer of excavation soil, construction and debris waste to storage sites and relevant Licensing procedures are controlled. Table 2 Authorized Businesses

Demolishing and evacuation of slums that are subject to a Meas. 2007 2008 2009 2010 2011

discharge decision and demolishing of buildings whose First-Class NSEs and Fuel Stations Number 182 192 225 281 222

expropriation has been completed are other activities

undertaken to ensure urban and public order.

Eco-friendly and Public Businesses under IMM Number Terminals and Indoor-Outdoor Car Parks Number

245 19

188 32

119 68

Activities conducted in this main field of services also include the provision of fire measures in all buildings in the city

TOTAL Number 446 412 412 448 572

Resource. Department of Municipality Police, 2011 such as residential buildings, businesses, hospitals and schools, submission of opinions on the compliance of project settlement Licensing of and utilization Licenses with the applicable legislation in this context and the performance of routine inspection activities. . The activities undertaken with the aim of providing safe and peaceful common

living spaces in the main service area of urban and public order are also

supported by the important elements of consciousness-raising among citizens

on their rights and strengthening of coordination with other units and

cooperation with stakeholders to increase the effectiveness of inspections.

The expenditure details of the sector pertaining to the execution of these

activities, as well as the general management expenses for activities

(stationery, toner, fixture procurement and consumable materials), with

the exclusion of personnel expenses, are given at the end of the last

page of the present section under the title “Table on Sectoral Expense

Amounts for the Urban and Public Order Management Activity Year”

divided between the sector covered by the report and the relevant sub-

sectors.

Public Transport Vehicles and Issue of Permits Istanbul Metropolitan Municipality issues and inspects the

necessary Licenses and permits for Public Transport vehicles.

185

Table 3 Authorized and Permitted Public Transport Vehicles

Meas. 2007 2008 2009 2010 2011 Minibus Number 5.656 5.533 5.515 5472 5.358 Taxi* Number 9.323 15.201 15.431 15.879 15.822 Taxi Minibus District Taxi* District Minibus Sea Bus Boat

Number Number

Number

Number

459 123

456

160

555 722

476

168

483 614

447

145

351 631

441

205

520 735

428

268

TOTAL Number 16.177 23.276 22.405 22.531 23.188 Personnel Shuttle Number 19.987 27.469 26.544 21.403 18.838 School Shuttle Number 9.068 10.907 10.599 10.496 10.064

Tourism Shuttle Number 1.200 1.693 2.058 1.462 1.535

Free Passenger Shuttle Number 735 887 1.162 881 788

Public Personnel Shuttle Heavy Tonnage Vehicle

Number 2.859

Number 4.990

4.464

5.792

5.621

5.010

4.658

3.618

4.009

3.189

Daily Permit Number 641 906 1.191 851 568

TOTAL Number 39.480 52.118 52.285 43.369 38.991

Aut

horiz

atio

n

Rou

te P

erm

it

189

Graph 5. Unauthorized Occupancy Inspections (Number)

URBAN AESTHETICS INSPECTIONS

Strategic

Goal 7.3.

Increasing the Effectiveness of Urban Aesthetics Inspections

11.201

Inspections on Notices and Advertisements All types of advertisements, notices and promotional elements and similar materials placed without due licensing and disturbing the aesthetics of the city are removed by municipal police forces pursuant to the Advertisement, Notices and Promotion Regulation adopted with the decision of Istanbul Metropolitan Municipality Council. Efforts are put forth as necessary to render our city contemporary and liveable and to improve urban quality.

1.395

2007 Unauthorized Occupancies

Removed from Squares and

Main Arterial Roads

1.769

2008

4.535

2009

7.483

2010

2011

Table 12

Number of Removed Notices and Advertising Elements


Meas. 2007 2008 2009 2010 2011 011

Prestigious Squares Number 2.650 2.950 5.250 9.827 26.352 Main Arterial Roads Number 54.449 60.056 99.140 80.872 179.792

TOTAL Number 57.099 63.006 104.390 90.699 206.144

Resource. Department of Municipality Police, 2011 .

Unauthorized Occupancy Inspections Unauthorized occupancies on squares, main arterial roads, streets and boulevards that disturb the urban aesthetics and restrict the use of public space are removed and relevant persons are made subject to the necessary legal action.

Activities Concerning

Unauthorized Occupancy Inspections


187

INSPECTIONS FOR THE PROTECTION OF CONSUMER RIGHTS


Increasing the Number and Effectiveness of Activities for the Protection of Consumer Rights

Labelling and Tariff Inspections Inspections are carried out on price tags of products offered for sale and price tariffs of services provided under Article 12 on the Consumer Protection Law No. 4077 with the aim of enabling consumers to have transparent information on the prices of goods and services, not to be deceived in this scope and to make comparisons with other products and businesses acting in contradiction with the applicable rules are made subject to administrative sanction reports.

Table 10 Labelling and Tariff Inspections

Meas. 2007 2008 2009 2010 2011

Inspected Businesses Number 12.022 17.655 19.910 23.371 25.475

Admin. Sanction Reports Number 649 1.788 2.005 1.831 889

Administrative Fine TL 109.032 450.860 519.977 486.316 278.565


Labelling and Tariff Inspections


Urban and Public Order Management 188

Graph 3. Number of Business Inspections under Labelling and Tariff

Inspections

12.022

17.655

19.910

23.371

25.475

2007 Inspected Businesses

2008

2009

2010

2011

Inspection of Wholesale Fruit and Veg. Markets and Sea Food Markets


Inspection of Wholesale Fruit and Veg. Markets and Sea Food Markets

Health Inspections

Businesses and vehicles situated in wholesale fruit and vegetable markets and sea food markets are inspected by municipality forces in line with the Aquatic Products Law No. 1380 and the Law No. 5957 Regulating the Commerce of Fruits and Vegetables and other Goods Having Enough Supply and Demand Level. Traffic regulation is ensured within the market and interventions are made to any formations concerning squatting, mongers and beggars. With the aim of enabling the people of Istanbul to consume fresh and healthy fish, sea food transferred to the Sea Food Market by sea or land are identified and recorded, sea food checked in terms of human and environmental health, sea food ensured to be offered for sale at auctions

Veterinary surgeons and police forces under our municipality

conduct inspections in line with the relevant legislation and notably

with the Public Health Law No. 1593 and the Law No. 5996 on

Veterinary Services, Plant Health, Food and Feed and through

these inspections, legal action is initiated against those acting in

contradiction with legislative provisions and against businesses with

identified shortcomings.

Graph 4. Number of Business Inspections under Health Inspection

3.799

or in wholesale, declarations concerning sold sea food checked and a 3.566 3.030

municipality charge of 3% collected on the sales price of the sold products. Sellers involved in the purchase and sale of sea food are recorded and inspected. The total amount of sea food transferred to the fish market

in 2011 is 39,336,955 kg. 1.943

542

Table 11 Inspection of Wholesale Fruit and Veg. Markets and Sea Food Markets

Inspected Businesses Inspection Records

Meas. Number Number

2007 489 15

2008 110 15

2009 57 7

2010 1.697 225

2011 4.536 273

2007

Number of Business

Inspections

2008

2009

Notifications Number 9.407 10.126 1.791 15.262 12.245 2010 2011 Sealing Unsealing

Violation of Seal

Number Number

Number

2 2

-

- -

-

10 10

-

52 49 3

34 34

-



189

Graph 5. Unauthorized Occupancy Inspections (Number)

URBAN AESTHETICS INSPECTIONS

Strategic

Target 7.3.

Increasing the Effectiveness of Urban Aesthetics Inspections

11.201

Inspections on Notices and Advertisements All types of advertisements, notices and promotional elements and similar materials placed without due licensing and disturbing the aesthetics of the city are removed by municipal police forces pursuant to the Advertisement, Notices and Promotion Regulation adopted with the decision of Istanbul Metropolitan Municipality Council. Efforts are put forth as necessary to render our city contemporary and liveable and to improve urban quality.

1.395

2007 Unauthorized Occupancies

Removed from Squares and

Main Arterial Roads

1.769

2008

4.535

2009

7.483

2010

2011

Table 12

Number of Removed Notices and Advertising Elements


Meas. 2007 2008 2009 2010 2011 011

Prestigious Squares Number 2.650 2.950 5.250 9.827 26.352 Main Arterial Roads Number 54.449 60.056 99.140 80.872 179.792

TOTAL Number 57.099 63.006 104.390 90.699 206.144

Resource. Department of Municipality Police, 2011 .

Unauthorized Occupancy Inspections Unauthorized occupancies on squares, main arterial roads, streets and boulevards that disturb the urban aesthetics and restrict the use of public space are removed and relevant persons are made subject to the necessary legal action.

Activities Concerning

Unauthorized Occupancy Inspections


189

INSPECTIONS FOR ENVIRONMENTAL PROTECTION

Strategic Target 7.4. Increasing the Effectiveness of Environmental Protection Inspections

Increasing the Effectiveness of Environmental Protection Inspections Istanbul Metropolitan Municipality takes measures to prevent

environmental pollution during the transportation of excavation soil

in Istanbul and maintains services concerning the reutilization,

storage and disposal of excavation soil in line with the principle of

sustainable development.

Within the scope of the decision dated 09.08.2007 and No. 2007/8-8, trucks carrying construction/demolishing waste and

excavated soil with a lifting system with a license plate registered

at Istanbul or operated in Istanbul even if not registered at Istanbul

are made subject to mandatory use of “Vehicle Tracking System”.

Therefore, truck owners must now have a Vehicle Tracking Kit

compatible with the Waste Management Automation Project

installed in their vehicles in order to obtain the Permit for the

Transportation of Excavated Soil and Construction/Demolishing

Waste. Since the start of this practice, 5283 Vehicle Tracking Kits

have been installed in total and 4411 vehicles carrying excavated

soil and construction/demolishing waste are available to be tracked in the automation system via GPS devices as of

31/12/2011. Table 13 Number of “Permits and Indicator Documents for the Transportation of Excavated Soil and Construction-Demolishing Waste”

Meas. 2007 2008 2009 2010 2011

Admission Document Number 8.437 6.732 7.601 12.410 14.450

Transportation Slip Number 1.524.510 1.332.430 969.781 2.031.100 1.989.400

Transportation Permit Number 3.262 5.750 556 2.881 2.921



Urban and Public Order Management 190

Sea Inspections Istanbul Metropolitan Municipality initiates criminal action against

those causing pollution in the sea through 24-hour constant inspections on vessels. 3 inspection boats are utilized for such

inspections and 1 of these boats is kept in Tuzla Region at all

times, 1 is continually active offshore in the Bosporus and Yenikapı

and 1 is kept ready on Unkapanı Bridge for emergency

intervensions. With the aim of enabling our inspections to be

effective and deterrent and to intervene in pollution spontaneously,

inspection flights with a helicopter are carried out once for 2 days a

week.

performed by the Provincial Directorate of Environment and Urbanisation and inspections concerning noise arising from sea vehicles were transferred to the Coast Guard Command on 23.07.2010. The Ministry of Environment and Urbanisation transfers the relevant duties to district municipalities that satisfy the necessary conditions concerning noise. In this context, the Ministry of Environment and Urbanisation transferred relevant authorities to 14 districts. The titles of these municipalities are given in the following table.

Table 14 Newly Authorized Municipalities As a result of these inspections, 3,124, 818 TL in administrativefines was imposed on sea vehicles polluting the sea.

Graph 6. Number of Sea Vehicles Subject to Enforcement (Number)

475

325

192

168 125

1 2

3

4 5 6

7 8 9

10 11 12 13

14

Kadıköy Municipality Kartal Municipality Şişli Municipality Beykoz Municipality Pendik Municipality Kağıthane Municipality Beyoğlu Municipality Bağcılar Municipality Ataşehir Municipality Sultanbeyli Municipality Ümraniye Municipality Bayrampaşa Municipality Esenler Municipality

Maltepe Municipality 2007

2008 2009

2010

2011



Noise Mapping

Inspection on Noise Pollution

Istanbul Metropolitan Municipality handles all complaints related to noise (industry, transportation, business, entertainment, etc.). During these inspections, activities are undertaken with the philosophy of providing services in line with EU norms both with our devices and the technical personnel working under our organization. In this scope, our noise/acoustics laboratory established under our Municipality was accredited by Turkish Accreditation Agency (TÜRKAK) in line with TS 9315, ISO 1996-1:2005 and ISO 1996-2:2007 standards and certified for its proficiency in all measurements to be conducted thereby with relation to noise. Metropolitan Municipality had 102 technical personnel obtain Type A certification, 78 personnel to obtain Type B certification and 35

personnel to obtain Type C certification. Certified expert personnel

undertake noise inspection activities and in this scope, 2789

inspections were realized and administrative fines with a total

amount of 1,080,510 TL was imposed on 71 businesses.

Through the Circular No. 2006/16 , the Ministry of Environment

and Urbanisation transferred the authority to perform inspections

on noise in Istanbul to Istanbul Metropolitan Municipality. As of

05.06.2009, noise inspections in the Bosporus Area are

Regulation dated 04.06.2010 on the Assessment and

Management of Environmental Noise prescribed that

Metropolitan Municipalities must formulate noise maps. In this

scope, Istanbul Metropolitan Municipality is involved in noise

mapping activities along routes used by more than 6 million

vehicles per year in Istanbul. Road-related noise maps of

Bayrampaşa, Esenler, Kağıthane, Eyüp, Şişli, Beyoğlu, Beşiktaş,

Sarıyer, Fatih, Gaziosmanpaia, Sultangazi, Zeytinburnu and

Bakırköy districts and these maps are published on our Website.

With the aim of verifying the noise maps formulated by this procedure, technical support has been requested from TAIEX

(Technical Assistance and Information Exchange Office). A

workshop titled “Evaluation of Road Noise Map” was organized on

25-28 January 2011 in Istanbul with the aim of evaluating the noise

maps that had been prepared by Istanbul Metropolitan Municipality

to indicate the environmental noise status arising from certain main

arterial roads of Istanbul. In addition, AB IPA 2009 program (Implementation Capacity for

Environmental Noise Directive) Project by our Ministry of

Environment and Urbanisation was accepted by the EU

Commission. The project will be initiated at the end of 2012 and aims to ensure the preparation of noise maps of roads, rail

systems and industrial facilities in Istanbul on the basis of

existing data.

191


Strategic

Target 7.6. Strategic

Target 7.7.

OTHER SERVICES TO ENSURE URBAN AND PUBLIC ORDER

Establishing an Effective System to Monitor Inspection and Enforcement Results

Strengthening Coordination among Inspection and Enforcement Units

Strengthening Cooperation with Stakeholders and Volunteers in Inspection Services

Security of Parks and Groves

584 security personnel are working at 63 parks to ensure security

at parks and groves and to enable citizens to benefit from these spaces with due security. For security purposes, Bakırköy Aytekin

Kotil Park and Göztepe Dalyan Parks are both equipped with 16

Surveillance Video Cameras each. Parks, gardens and groves were rendered more secure through

the use of efficient systems and the implementation of regular

maintenance in line with lightning standards with the aim of

Building Demolishment Municipality teams execute the building demolishment decisions taken by the Metropolitan Municipality Council pursuant to relevant laws and provide the relevant municipalities with the necessary support in terms of tools, equipment and personnel for the enforcement of council decisions taken by district municipalities.

enabling the people of Istanbul to benefit from parks, gardens

and groves in a secure manner. In 2011, 2,429 parks, gardens,

units and social facilities were made subject to maintenance;

19,004 road lightning poles were services; 1,124 new lightning

poles were erected; 23,567 meters of energy line were installed; 568,120 meters of energy line were services; 31,407 fixtures

were renewed and serviced; and 959 boards were serviced and

renewed.

Table 16 SECTORAL EXPENSE AMOUNTS IN URBAN AND PUBLIC ORDER MANAGEMENT ACTIVITY YEAR

SUB-SECTORS 2011 EXPENDITURE Authorization 750TL

Table 15 Number of Demolished Buildings Inspections on Public Management 28.625.571TL

Meas. 2007 2008 2009 2010 2011 Protection of Consumer Rights 26.475.863TL

Under Slum Law No. 775 Under Expropriation Law No. 2942

Number Number

638 142

1.079 146

453 60

437 56

201 54

General Management TOTAL EXPENDITURE ON URBAN AND PUBLIC ORDER

MANAGEMENT IN 2011

2.357.640TL 57.459.824 TL

Under Reconstruction Law No. 3194 Number 158 212 110 45 62 Resource. Department of Financial Affairs, 2011 Other Number 246 108 104 45 10

TOTAL Number 1.184 1.545 727 583 327


Activities Performed in the Scope of Building Demolishment


Earthquake-Oriented Risk

Analyses

Emergency Management

Disaster Awareness Trainings


MA

NA

GE

ME

NT

DIS

AS

TE

R

Disaster Management

DISASTER MANAGEMENT

194

Strategic Target 8

Improving Disaster Response and Recovery Capacity through Effective Risk Management

Geological Map of Istanbul Province

Istanbul Metropolitan Municipality is involved in efforts to prevent and/or alleviate damages and increases its disaster response capacity through detailed analysis of urban disaster risks.

Within the scope of these efforts, potential disaster risks are identified, disaster damage and risk maps are formulated and disaster coordination and emergency response plans are prepared. Activities aiming at reducing the impact of possible disasters and minimizing losses of life and property arising from possible disasters through pre- and post-disaster measures, as well as precautionary inspections and disaster-based database creation activities are undertaken in this respect. Efforts are put forth to improve the disaster response capability and capacity of the organization to enable the provision of safe, prompt and effective services to the inhabitants of the city. In this context, priority and emphasis are placed upon investments, services and activities aiming at enabling the organization to be more equipped in terms of personnel, tools and equipment, buildings and training in order to improve the capacity and effectiveness of the fire fighting organisation that constitutes the backbone of effective response to disasters.

Activities performed for this purpose include the preparation of ground studies and earthquake risk maps for earthquake-oriented risk analyses, the formulation of an Earthquake Master Plan, the implementation of emergency management practices, the evaluation of the resistance of buildings to earthquakes and the implementation of relevant measures, the provision of fire fighting services and combat against winter conditions.

Activities to reduce disaster damages are addressed with an integrated approach and awareness-raising programs for processes before and during disasters are developed and disseminated and cooperation with stakeholders and volunteers is strengthened.

The expenditure details of the sector pertaining to the execution of these activities, as well as the general management expenses for activities (stationery, toner, fixture procurement and consumable materials), with the exclusion of personnel expenses, are given at the end of the last page of the present section under the title “Table on Sectoral Expense Amounts for the Disaster Management Activity Year” divided between the sector covered by the report and the relevant sub-sectors.

EARTHQUAKE-ORIENTED RISK ANALYSES

Resource. Department of Earthquake Risk Management and Urban Improvement, 2011

Engineering Works

Research on Possible Active Faults in Land Area, Development of Identification and Monitoring Methods, R&D Protocol

This project aims to research active faults in the land area of Istanbul, to develop methods for the identification and monitoring of landslides through multidisciplinary research on priority landslide areas and to generate suggestions for the improvement of landslides through cooperation between Istanbul Metropolitan Municipality (IMM) and TÜBİTAK-MAM.

Through multidisciplinary research on priority landslide areas (Yeniköy and Çatalca-İzzettin Road Landslides), methods will be developed to identify and monitor landslides. In addition, with the light shed by the data to be obtained as a result of the activities in landslide areas, geotechnical solutions that may be utilized in these areas will be prepared by competent experts within the knowledge of the administration and added to the project outputs.

Çatalca İzzettin Road Landslide Area


Implementing Damage-Preventive/Mitigating Activities

Activities Regarding Urban Geological Mapping and Ground Engineering Database 1/5000 scale geological reports and maps and 1/5000 scale Settlement Mapping activities performed for the provincial limits and districts of Istanbul were completed in 2011. Activities concerning the printing of geological reports and maps and the digitization of the non-digitized parts of 1/5000 scale Settlement Maps. In addition, all ground engineering data obtained are being transferred to the digital database and constantly updated.

Resource. Department of Earthquake Risk Management and Urban Improvement 2011

195

Yeniköy Landslide Area

Disaster Risk Analysis Activities

Megacity Indicators System Activities

“Megacity Indicators System” was developed to be utilized in

disaster risk management activities and will provide

assistance to decision-makers and managers in developing

the right strategies and taking suitable risk mitigation

decisions; enable prioritization in both resource utilization and

investment decision-making; realize the monitoring of

progress and verification of decisions at certain time intervals;

communicate information on the risk profile of the city to Resource. Department of Earthquake Risk Management and Urban Improvement 2011

Furthermore, in order to indicate the transit zone detail in terms of

landslides, research studies were conducted to identify the

morphology of the shallow sea bottom (up to 20 meters of water

depth) between Büyükçekmece and Ataköy. To be completed on 31.05.2012, this project will enable the collection of information for disaster coordination and response in the medium term through continuous flow of information to IMM and thus, to AKOM (Centre for Emergency Coordination) on the basis of scientific findings discovered by the constant geochemical and micro-seismological studies performed by TÜBİTAK-MAM with relation to earthquakes in the region.

Seismological Activities

Earthquake Recording Stations

With the aim of monitoring the micro-earthquake activity of

Istanbul, activities are on-going as of the end of 2011 at 10

earthquake monitoring stations in total through cooperation

between our Municipality and Kandilli Observatory of Bosporus

University. Earthquake Monitoring Stations

foreign investors; and enable the transfer of all risk-related

information and risk elements to all stakeholders in the disaster

prevention and risk management process. The Megacity Indicators System Project is an activity

undertaken jointly by Istanbul Metropolitan Municipality (IMM), Earthquake and Megacity Initiative (EMI), Karlsruhe University

(CENDIM) and Bosporus University (CENDIM). Initiated in 2008, the physical risk component of the project

was completed and the target is to realize the Megacity

Indicators System with 100% capacity upon the completion

of the “Household-Based Social Fabric Research Survey”.

Küçükçekmece District Neighbourhood-Based Physical Risk Map




Disaster Management 196

Table 1 Constructed Firehouses

EMERGENCY MANAGEMENT Şile Karacaköy Firehouse Fatih Firehouse (Restorasyon)


Strategic


Target 8.5

Improving Disaster Response Capacity

Increasing Disaster Response Performance

Strengthening Coordination among Disaster Management Units

Kıraç Firehouse Kadıköy Kayışdağı Firehouse

Üsküdar Ünalan Firehouse, TuzlaYayla Firehouse Beykoz Çavuşbaşı Firehouse Yenidoğan Firehouse Ömerli Firehouse

Emergency Action Plans and Projects

AKOM (Centre for Emergency Coordination)

Emergency Response Plan and its Update AKOM prepared the Istanbul Metropolitan Municipality Emergency Action Plan in order to ensure cooperation and coordination between the Metropolitan Municipality units and relevant organizations and to regulate the establishment, duties and working principles of Emergency Services with the aim of ensuring that damages arising from any disaster in Istanbul are minimized before and during the disaster and from

Firehouses under Construction Fatih Seyitömer Neighbourhood Firehouse Construction Esenler Firehouse Construction Beşiktaş Arnavutköy Firehouse Construction Eyüp Kemerburgaz Firehouse Construction Maltepe Büyük Bakkalköy Firehouse Kumburgaz Building Construction Bozhane Firehouse Construction KartalYakacık Firehouse Construction Mimarsinan Firehouse

Selimpaşa Firehouse

Resource. Department of Fire Brigade, 2011

the onset to the end of the disaster. Periodical meetings are organized and necessary updates are effected for the purpose

of keeping the Emergency Action Plan a living plan. In this

scope, all units involved in relevant activities updated their

information concerning the plan and their resources twice in

2011.

Improving Response Capability of Fire Brigade Personnel

The number of fire fighting personnel is increased every year to

ensure effective response to fire incidents. Graph.1 Number of Fire Fighting Personnel

4,495

4,621

4,803

4,600

4,678

Newly Opened Beykoz Çavuşbaşı Firehouse


2007

2008

2009

2010

2011

Emergency Plan and Firehouses

In 2011, construction of 18 new firehouses was continued. 9 of

these firehouses were completed and opened for service in

2011. 10 firehouses currently under construction are planned to

be completed in 2012. .

Firehouse Construction Works

Newly Opened Yenidoğan Fire Brigade Building


197

AKOM ORGANIZATION CHART

AKOM DEPUTY GENERAL

SECRETARY

Spokesperson Consultants Legal Advisor

Communication Official

RESPONSE / OPERATIONS SERVICE

DEPT. OF FIRE BRIGADE (FfIRE&EARTHQUAKE)

DIR. OF ROAD MAINTENANCE AND REPAIR

INFORMATION AND PLANNING

SERVICE DEPT. OF EARTHQUAKE RISK MAN. AND URBAN

IMPROVEMENT.

LOGISTICS and MAINTENANCE SERVICE

SUPPORT

SERVICES AND

DEPARTMENT

FINANCE

and MAINTENANCE SERVICE DEPT. OF

FINANCIAL SERVICES

Communication Team -Department of Fire

Brigade -Electronic Systems

(WINTER MEASURES)

- İSKİ

Infrastructure Team

Information Sources Team

SERVICE

SUPPORT

Personnel Affairs

-Dir. of Social and Admin. Affairs -C.B.S. Dir -İSBAK -İSKİ -İGDAŞ -İETT -IT Dir. -Public Relations Dir.

Security Team -Department of Fire Brigade -Electronic Systems Transportation Team

-Transp. Coord. Dir. -Road Main. Dir. -İETT -Şehir Hatları A.Ş. -Traffic Dir. -İSFALT

-İGDAŞ -İSFALT -İSTON -Road Main. Dir. -Waste Man. Dir. -IT Dir. -Infrastructure Ser. Dir.

Rescue Team

-Fire Brigade Dept.

-AKOM Dir. Documentation Team -Editorial Dept.

Situation Assessment Team -İŞAT Sec. Dir. -Dep. of Ground Studies -Mapping Dir. -Const. Works Dir.

-Urban Trans. Dir. -Residences Dir. -KIPTAŞ -BİMTAŞ -Infrastructure Ser. Dir.

Correspondence Team

-Electronic System Dir.

-İSBAK -İGDAŞ -C.B.S. Dir. -IT Dir. -Dept. of Fire Brigade -AKOM Dir. -Soc. Adm. Aff. Dir. -Ulaşım A.Ş. -İSKİ -İETT

Personnel and Vehicle

Supplies Team -Road Main. Rep. -İSKİ -İETT -İSTAÇ -İSFALT -AĞAÇ. A.Ş. -Infrastructure Coord. Dir. -Constr. Works Dir.

-İSBAK .İSTON -Soc. Admin. Affairs -İSPARK -İstanbul Enerji A.Ş

Dir. Of Human Resources

Procurement Team -Procurement Dept. -Procurement Dir. -Financing Dir. -Supplies Dir. -Costs Dir. -Revenues Dir. -Markets Dir. -İSKİ Costs Team

-Road Main. & Rep. Dir. -Editorial Dept.

-Mass Transp. Services -İSBAK -Municipality Police Dept.

-AKOM search and rescue Association -İSKİ

-CBS Dir. -İSKİ

İGTAŞ Recons. Dir.

Food Team

Facilities/Accommodation Team

-Soc. Adm. Aff. Dir.

-Infrastructure Ser. Dir.

-Cons. Works Dir.

-Parks and Gard. Dir.

First Aid and Health Team

-Immediate Relief Dir. -Sağlık A.Ş. -Public Health Dir. -Veterinary

Social Services Team

-Transp. Planning Dir. -Rail Sys Dir. -Ulaşım A.Ş. -İSPARK -Sea Ser. Dir.

Fire and Haz. Subs. Team -Fire Brigade -Env. Protection Dir. -İGDAŞ -Sea Ser. Dir.

-İGDAŞ -İETT

Debris Removal Team

-Road Main. Dir. -Waste Management Dir. -İSKİ -İSFALT -İSBAK -Parks and Gardens Dir. -Dept. of Municipality Police

Strategy Development Team -Dep. Ground St. -Strategic Planning Dir. -Transp. Planning Dir. -Projects Dir. -Urban Planning Dir.

-Planning Dir. -AKOM search & rescue

-CBS Dir. -Sea Ser. Dir. Discharge Team

-Fire Brigade

-İSKİ Civ. Def. -İETT Civ. Def.

-Social and Admin. Affairs Dir. -Hamidiye A.Ş. -Halk Ekmek A.Ş. -BELTUR A.Ş.

-Markets Dir. -Aquatic Prod. Dir.

Health Team

-Health and Hygiene Dir. -Immediate Relief Dir. -Sağlık A.Ş. -Cemeteries Dir.

-Veterinary Ser. Dir.

-Spor A.Ş

-Beltur A.Ş -Alms House Dir. -Dir. for the Handicapped -Residences Directorate

NGO and Vol. Team -Fire Brigade Dept. -Training Dir. -Public Relations Dir. -Emergency Relief Dir.

-Tourism Dir.

Contractual Organizations -Foreign Affairs Dir.

-Const. Section Dir. -AKOM -Road Main. Rep. Dir. -İSKİ -İGDAŞ

Accounting Team -Costs Dir. -Financing Dir. -Revenues Directorate -Budget and Ins. Dir. Damage Assessment Team

-Fire Brigade -Social Ser. Dir. -Social and Admin. Affairs

-Social Ser. Dir. -Municipality Police Dept. -Training Directorate

Burial Procedures -Cemeteries Dir. -Health and Hygiene Dir.

-Construction Works Dir.

-Infrastructure Ser. Dir.

-Akom search and rescue



Table 2. Number of Fire Brigade Vehicles Procured as of 2007

Newly Opened Kıraç Firehouse

VEHICLE Hazardous Substance Response Vehicle Confined Space Fire Brigade Vehicle 52 -metre Automatic Fire Ladder Vehicle First Response Fire Brigade Vehicle 37-metre Platform Fire Brigade Ladder Vehicle 18 -metre Conventional Combined Fire Brigade Ladder 22-metre Platform Combined Fire Brigade Ladder High-System Hose Dispatch Vehicle High Capacity System Hydraulic Fire Brigade Vehicle Fire Brigade Crane Vehicle Robotic Fire Brigade Vehicle (KocaYusuf)

Disaster Response Fire Brigade Vehicle Fire Extinguishing Fire Brigade Vehicle Water Supply Vehicle

NUMBER 2 15

2 15

2 4 4 4 4 2 10

45

45

12 Resource. Department of Fire Brigade, 2011

Jet-Ski 12

In this framework, the number of firehouses is targeted to be increased from 84 to 98 by the end of 2014 and the number of Emergency Relief and Rescue Stations to one for each

Ambulance TOTAL

13 191

firehouse. In this framework, the locations of firehouses to be

built were determined and their implementation projects

prepared.

ISO 9001:2008 Quality Management System In-house quality audits were performed at 116 units in total, including chief offices and firehouses of Istanbul Fire Brigade in 2011

65

2007

70 2008

74

2009

78

2010

84

2011

A 2nd Interim Follow-up Audit was carried out through the inspection of 16 processes on 25/26.08.2011 to confirm that the quality management system was being implemented effectively and due compliance was ensured to audit standards. 1 Corrective-Preventive Action (CPA) was initiated and the continuity of services was deemed to be successful. Then, 69 corrective and preventive actions and surveys were implemented within the scope of continuous improvement. In addition, 194 personnel received training in 2011. Since the

initiation of the quality management system, 113 In-House

Quality Auditors were trained. Resource. Department of Fire Brigade, 2011

Vehicles

The diversity of vehicles utilized to ensure effective and prompt response to fire incidents facilitates our possibilities of intervening in

fires and other disasters. Thus, loss of life and property is minimized.

191 new vehicles in total were procured from 2007 to the end of 2011.

Number of Fire Brigade Vehicles

581 599 486 590 612

Internal Audit Training delivered by Internal Audit Department

2007

2008

2009

2010

2011

Resource. Department of Fire Brigade, 2011 Resource. Department of Fire Brigade, 2011

199

Fire Risk Analysis

The preparation of the fire risk map of the province of Istanbul takes into consideration a number of criteria including 15 years of statistical

values of the Fire Brigade, narrow streets identified in the process,

number of hydrants, access times, building characteristics, residential

areas, industrial zones, tourism areas. The locations, number,

personnel, tools, equipment and team characteristics of firehouses to

be established in line with the fire risk map formulated on the basis of

these criteria are prepared in line with risk analyses. In 2011, a

repeated activity was undertaken to update the risk analysis. Fire Risk Map of Istanbul

Image from a drill along Topkapı-Habipler Tramway Line


Emergency Response

Fire Scenarios Project

Resource. Department of Fire Brigade, 2011 Disaster Coordination

AKOM Meetings

Periodical meetings are held among the Istanbul Metropolitan Response plans were prepared for possible fire incidents at critical facilities around the city and are continuously updated.

In this scope, drills were realized according to predefined

scenarios at historic places, filling facilities and places of

critical importance around the city. Our scenario activities are

on-going.

Municipality Units to discuss activities to be undertaken before,

during and after disasters. In addition, ad hoc meetings are

organized in extraordinary circumstances.

Image from Çırağan Palace Drill

Image from AKOM meetings

Resource. Department of Fire Brigade, 2011 Resource. Department of Fire Brigade, 2011



Meteorological Monitoring and Information Activities Measures and Inspection Activities

Weekly and 6-weekly weather forecast reports and press

released on meteorological incidents are prepared in the light

of information obtained via satellites, meteorological stations

and sensors placed along main arterial roads. The weather forecast reports thus prepared are sent to relevant units, which

are also warned in advance with relation to any extraordinary

circumstances (excessive snowfall, rainfall, etc.).

Type of inspection Project approval On-site inspection for settlement On-site inspection for opinion requested for business opening and operation authorization Total

2007 5612 616

31.728 37.956

2008

6.325

1.137 36.303 43.765

2009

5.759

2.107 31.507 39.373

2010

6.711

2.750 43.468 52.929

2011

7.800

3.679 46.327 57.806

Furthermore, snow control activities undertaken without detailed Resource. Department of Fire Brigade, 2011

real-time data are both far from effectiveness and very costly, 25 Automatic Road and Meteorology Observation System Stations are located around the city and data obtained from this system are communicated to drivers, passengers and pedestrians through traffic information systems with the aim of preventing such problems.

Measures and Inspection Activities

57.806

37.956 43.765

39.373

52.929

Sensor Dashboard

2007

2008

2009

2010

2011


Disaster Response

Fire Incidents

The total number of fire incidents occurring within the borders of Istanbul is 43,543 as of the end of 2011. 61% of these incidents

are fires, 16% rescue operations and remaining 23%

notifications with the assumption of fire, water discharge operations, safety measures and traffic accidents. Response

was provided to 43,543 fire incidents in 2011. 85,074 vehicles

were dispatched to respond to all of these incidents.


Measures and Inspection Activities For the prevention of fires, both on-site and Project-based inspections are

performed in line with the “Regulation on the Protection of Buildings from

Fire”.

To this end, fixed measures in Istanbul and specifically in newly built

structures are requested and examined. Thus, building owners are ensured to take the necessary measures at the onset of construction, x

Image of Fire Response thereby leading to less risk and less fire incidents. The main aim is to minimize hazardous conditions before a disaster occurs.


201

Number of Responded Fire Incidents

25.319

2007

24.899 2008

30.089 2009

20.046

2010

26.444 2011


Table 4 Responded Fire Incidents

Type of Fire Incident

Number of Fires Number of Rescue Operations Number of Safety Measures Number of Traffic Accidents

Number of Water Discharge Operations Notifications of Assumed Fires In-House Vehicle Dispatch Trainings-Drills Total

Number

25.319

3.477

3.112

981

375 2.171 55 755

36.245

2007

% 69,86

9,59

8,59

2,71 1,03 5,99

0,15

2,08

100

Number 24.889 402

6 4525

961

375 2.418 102 905 38.352

2008 %

65

10

12

3

1

6 0,1

1,9 100

Number

30.089

5.277

3.261 1.054 526 3.269 28

1.125 45.052

2009 % 67 12

7 2 2,5 7 0 2,5 100

Numbe

r20.046 6.200 3.765

1.030 947 2.959 54 928

35.871

2010 % 56 17 10 3 2

9

0 3

100

Numbe

r 26.444 7.175 3.053

1.330 286 3.633 24 1.598 43.543

2011

%

6

1 16

7

3 18 0

4 100

Rate of Increase

% 32

16 -19

29 -70 23 - 56

72

21

Resource. Department of Fire Brigade, 2011 * Rate of Increase represents the change between 2010 and 2010 values.

Table 5 Number of Dispatched Vehicles for Fire Incidents per Year

Type of Vehicle 2008 2009 2010 2011 Percentage* (%) Multi-Purpose Disaster Response Kurt.Vehicle 127 1.580 1.886 3.410

Multi-Purpose Disaster Response Extinguishing. Vehicle 124 4.363 4.340 6.917 8 Multi-Purpose Vehicle 5.414 6.127 4.907 8.453 10 Confined Space Fire Brigade Vehicle 3.337 3.233 3.295 3.871 5 Hose Transportation and Dispatch Vehicle 9 16 10 198 0 First Response Vehicle 21.928 23.874 19.114 23.750 28 Emergency Guide Vehicle 1.156 1.218 1.222 1.731 2 Pickup 577 806 930 1960 2 Pickup Winder 44 13 15 15 0

Pickup C A. 9 12 8 281 0 Rescue Vehicle 512 476 500 680 1 Ladder 52 m. 263 351 575 733 1

Ladder A.18 m. 527 564 621 1.048 1 Ladder A.18 m. 22M. 167 339 456 667 1 Ladder A.18 m.TELESCOPIC 353 429 548 707 1

Ladder A.24 m. 1.761 1.922 2.120 2.686 3

Ladder A.30 m. 3.346 3.531 4.196 5.558 7 Ladder A.37 m. 98 175 223 354 0 Minibus 274 285 593 749 1 Forest Vehicle 627 687 361 1.030 1 Robotic Vehicle 66 179 146 507 1 Water Supply Vehicle 7 ton 9.213 10.397 7.376 13.859 16 Water Supply Vehicle 10 ton 626 603 369 961 1 Water Supply Vehicle 16 ton 807 887 972 1.515 2

Water Supply Vehicle 20 ton 304 304 339 583 1 Water foam tower 45 61 30 112 0

Snorkel M. 30 m. 51 85 146 199 0 Hazardous Substances Response Vehicle 26 42 51 181 0 Crane Truck 37 24 48 37 0

High Capacity System Hydraulic Fire Brigade Vehicle 12 13 14 196 0

Other 2.605 1.152 634 2.113 2 General Total 54.445 63.748 56.045 85.074 100

* Percentage: The ratio of the 2011 value of a type of vehicle dispatched for fire incidents to the total value of dispatched vehicles.

Resource. Transportation Planning Directorate, 2011 ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT


Winter Works

Efforts were undertaken to respond to negative weather conditions .

along 255 routes (3,420 km) in total including 43 priority routes around

Istanbul. In addition, the Vpad technology adapted to ploughing vehicles enables

the vehicles to be dispatched to areas with an icing forecast and the salt-

solution amount to be used thereby to be automatically determined in

advance.

Table 6 Resources Used in Winter Works Type of Resources Winter Response Vehicles

(Number) Personnel (Person) Salt (Ton) Snow and Ice Dissolving Liquid

(Solution)

2010 Amount of

Resources 520 1.776

111.235 868

2011 Amount of

Resources 861 3.598 57.039 104

Resource. Transportation Planning Directorate, 2011


Image from In-Service Trainings

Resource. Transportation Planning Directorate, 2011

Strategic


Target 8.6

DISASTER AWARENESS-RAISING TRAININGS

Disseminating Disaster Awareness-Raising Activities

Strengthening Cooperation with Stakeholders and Volunteers for Disasters

Fire Brigade Trainings

Trainings Delivered by Fire Brigade Training Centre

Fire Brigade Training Centre, İBİTEM, organizes basic and in-service

trainings of the personnel and fire safety training programs for t he

public.

Image from In-Service Trainings


Table 7

TITLE OF TRAINING

TRAINING DURATION

(hour)

Fire Brigade School In-Service

Trainings 2011

NUMBER OF TRAINEES

MAN HOUR

Basic Fire Fighting Soldier Training Advanced Rescue Training Traffic Accident Response Training Vehicle Driving Training Vehicle Training Total Quality Management Iso 9001-2000 Clean Air Respiratory Equipment Training Hazardous Substance Response Training First Aid Training Crasher-Penetrator Training Building Collapses and Landslides Movement Style and Right of Way of Fire Brigade

Vehicles Ladder Operator Training TOTAL

416 96

40 80 96

62 32 8 2 24

2 88 892

250 174 169

189 2

28 265 146

44 2800 35 107 343 17

4.767

104.000 16.704

6.760 15.120 21.888 1.590 292 1.408 22.400

70 2.568 686 1.496

194.982


203

Along with these trainings, in-service trainings are delivered at groups and squads once every two days. In addition to

in-service trainings, İBİTEM also delivers trainings for fire

brigades of Provinces and districts, special fire safety

training for personnel appointed to fire fighting positions of

industry and trade organizations and awareness-raising

trainings on fire fighting for citizens upon request.

Fire Brigade Volunteers Project In 2011, 265 people were given Fire Brigade volunteering

training. With these people, the number of fire brigade

volunteers reached 3,304. Furthermore, as a result of the 6-hour

Fire Brigade Volunteering Training initiated in 2011, 1,405

people and 1,345 kindergarten and elementary school students

received trainings. 22,810 books were distributed to be used

during these trainings.

Department of Fire Brigade Training

Materials


As a result of 1,493 drills performed at schools and various

organizations by the end of 2011, 742,582 people received training. .

Fire Brigade Volunteers

Image from Drills at Schools

Resource. Department of Fire Brigade, 2011 İ


Table 8

2007

2008

Drills and Trainings 2009

2010

2011

Regional Directorate Number of Number Number of Number Number of Number Number of Number

of Number of Number

Europe Asia Total

Drills

672 118 790

of Trainees 56.196 325.989 382.185

Drills

788 261

1.049

of Trainees

430.452 141.615 572.067

Drills

921 394

1.315

of Trainees

505.023

258.695

703.718

Drills

476 428 904

of Trainees 273.342

260.223 533.565

Drills

1.070 423

1.493

of Trainees 513.688 228.894 742.582




Table 9 Other trainings delivered by İBİTEM

Type of Training 2008 2009 2010 2011

Fire Safety Training at Fire Brigade Person 846 811 4.832 6.207 Training Centre Man x Hour 25.380 24.330 144.960 186.210

On-Ste Fire Safety Training Person 7.935 6.123 3.229 3.751

Man x Hour 63.480 48.984 25.832 30.008 Person 167 62 220 503

Trainings at Provincial and District Municipalities

Man x Hour 10.020 3.720 13.200 30.180

Person 8.948 6.996 8.281 10.461 Total Man x Hour 98.880 77.034 183.992 246.398


During the activities organized during the Fire Brigade Week, brochures, CDs and posters were disseminated as supportive and awareness-raising materials at drills and trainings delivered by İBİTEM.

Image from Disaster Protection Training

Table 10 Materials Distributed during Trainings

Name of Material Unit 2008 2009 2010 2011

Brochure Number 43.492 73.325 144.232 222.435 CD Number 1.312 4.021 3.986 1.977 Table 12 Disaster Protection Trainings

Poster Total

Number Number

10.806 24.113

26.149 55.610 101.459 174.367

6.405 230.817

Number of training schools Number of trainees Number of distributed booklets

and CDs

Unit Number Person Number

2007 30

1.410 1.504

2008 35

1.479 1.610

2009 43

1.826 2.446

2010 51

2.162 3.512

2011 49

2.186 3.145



In addition, Voluntary Fire Fighting activities were initiated in Villages and a Voluntary Firehouse was established in Eyüp Akpınar Village. In 2011, Voluntary Fire Fighting activities were initiated in 9 villages and relevant trainings are on-going.

Establishment of “Disaster Prevention and Training Centre” to Increase Disaster Awareness

Table 11 Number of Trained Persons

Name of Village

Alacalı

Village Riva Çelebi

Gökmaslı Sahilköy

Karaburun Rumelifeneri Gümüşpınar

Fener

AKOM Trainings

District

Şile Beykoz Şile Şile Şile

Arnavutköy Sarıyer

Çatalca Silivri

Total

Number of Persons Receiving

Voluntary Fire Fighting Training 31 16

12

16 16

15

6 21 10 143


Preparations pertaining to simulation and electronic systems

planned to be included in the Project had been completed in 2009.

A competition was organized for the implementation projects of the

building (architecture, static, electrical, mechanical, internal

architectural design).

“International ThyssenKrupp Elevator Architecture Award” was

organized for “Istanbul Disaster Prevention and Training

Centre” and the first award was given to the project presented by the Croatian Team “Radionica Arhitekture” company.

Activities are on-going for the actual implementation.

Disaster Protection Trainings “Disaster Protection Training” is delivered twice a week to

Table 13

SECTORAL EXPENSE AMOUNTS IN DISASTER MANAGEMENT ACTIVITY YEAR

Emergency Management

SUB-SECTORS 2011 EXPENDITURE 100.143.753TL

5th and 6th Grade students at elementary schools designated

by the Provincial Directorate of National Education under the Governorate of Istanbul. Duration of training for each group of

trainees is approximately 2 hours and relevant books are

distributed to each student.

Preparation of Disaster and Emergency Plans Awareness-Raising Trainings Earthquake-Oriented Risk Analyses General Management TOTAL DISASTER MANAGEMENT

EXPENDITURE FOR 2011

1.910TL 41.080TL

1.078.958TL

3.309.841TL 104.575.542 TL

Resource. Department of Financial Affairs, 2011

As one of the most important elements in mitigation of disaster

damages, for the purpose of increasing the awareness and

educational level of the public on disasters and maintaining the

highest level of preparedness against disasters, a decision was

issued to establish a “Disaster Prevention and Training Centre”.

205


Performance Reporting Process Istanbul

Metropolitan Municipality

Institutional Performance

Evaluation of Performance Management

System


INF

OR

MA

TIO

N

PE

RF

OR

MA

NC

E

Performance Information

PERFORMANCE

MANAGEMENT

Within the framework of financial management practices

initiated with the Public Financial Management and Control Law

No. 5018, the aim was specified as the effective, economical

and efficient utilization of public resources and the execution of

management in line with the principles of financial transparency

and accountability. Strategic plans, performance programs

and annual reports are, on the other hand, among the

implementation tools used to attain these goals.

208

Graph 1. Proportional Breakdown of Types of Performance Indicators (%)

67 65

Output

Input

Efficiency Effectivene

ss

4

9

2010

1

3

16

3

4

2011

11

0

17

Resource. Department of Financial Affairs, 011. Result Quality

PERFORMANCE REPORTING PROCESS

2011 Istanbul Metropolitan Municipality Performance Measurement Study was prepared on the basis of 17 strategic goals and 84 strategic targets specified in the 2010-2014 Strategic Plan.

2011 Istanbul Metropolitan Municipality Performance Program comprises of performance report of expense units and administrative performance report. The Administrative Performance Program covers 75 performance indicators, as well as their targeted values, as identified in line with the goals and targets of the strategic plan for each main service area of our Municipality defined as a result of process analysis activities.

Performance realizations are collected from relevant units quarterly. Upon collection, performance realization data are assessed. At the assessment stage, indicator realization values are compared with the targeted values to identify success ranges through computer software. Scores corresponding to the identified success ranges are determined and colour coding is applied to success categories. The aforementioned assessment, scoring and colour coding procedures are performed within the framework of the following principles. As a result of the targeted and realized values: indicators within the success range of 85% and higher are regarded as being at a very good level, coded with the colour green and scored 100; indicators within the success range of 70-84% are regarded as being at a good level, coded with the colour light green and scored 75; indicators within the success range of 55-69% and higher are regarded as being at a medium level, coded with the colour yellow and scored 50; indicators within the success range of 45-54% and higher are regarded as being at a poor level, coded with the colour pink and scored 25; and indicators within the success range of 0-44% and higher are regarded as being at a very poor level, coded with the colour red and scored 0.

Performance indicators were classified per type as follows: quality, effectiveness, efficiency, input, output and result-

Table 1

Performance Indicators Success Level Assessment System

based. The proportional breakdown of these indicators for 2010

and 2011 is given in Graph-1. A review of Graph-1 gives way to the understanding that the

indicators in the output types were at the highest ratio in 2010

and 2011. Output-oriented indicators aim to measure the

amount of services provided for the city. As can be seen in

the same graph, the numerical ratio of the performance

indicators in the efficiency type specified in the Performance

Program increased in 2011. The basic characteristic of efficiency indicators is the comparison of generated services

and the human, financial and physical resources (inputs)

necessary for the generation of these services. This type of

indicators aims to measure whether institutional resources are

utilized efficiently for the generation of the right outputs.

Realization (Realized/ Targeted) Range 85% and higher 70-84 %

55-69%

45-54 %

0-44 %

Category/Colour Code Success Level Very good Good Medium

Poor Very Poor

Categorical Success Score 100 75

50

25

0 Resource. Department of Financial Affairs, 2011.

The basic objectives, targets and policies of our Municipality and the relevant activities and need for resources are determined through the Strategic Plan and Performance Program of the organization. Realizations concerning the targets specified in the aforementioned studies are addressed within the scope of the performance assessment report and shared with the public via the activity report. Implementation processes and results of performance targets

are monitored at certain intervals within the year through the

Performance Assessment Report and indicator realization

values are obtained, analysed, assessed and reported for the

specified periods. In this scope, the compatibility of realizations

with targets and plans, as well as deviations and reasons of

such deviations are examined and interventions are realized in

implementation processes as necessary through the

identification of activities to prevent negative deviations.

209

Within the framework of this assessment system, the realization of each indicator is scored and assessed separately and the success level of the relevant unit is identified through the average value of indicator scores. In the same logic, the score of the relevant main service area is calculated on the basis of the score of each administrative indicator and the general success level of the institution is determined on the basis of the score averages of service areas. Performance realizations are quarterly entered into the system reported and shared with the units through the relevant program. Thus, the annual realization level is determined via quarterly periods, related problems identified and activities for the prevention of problems planned and realized. The year-end performance report is shared with the public opinion through the administrative ANNUAL REPORT.

209

ISTANBUL METROPOLITAN MUNICIPALITY INSTITUTIONAL PERFORMANCE RESULTS

The realization results of 2011 Performance Program were

prepared on the basis of General Institutional Status, General

Management and Main Service Areas (Reconstruction

Management, Transportation Services Management, Social

Support Services Management, Healthcare Services,

Environmental Management, Management of Cultural Services,

Urban and Public Order Management, Disaster Management).

Table 2 Istanbul Metropolitan Municipality Performance Report

UNIT TARGET

IMM INSTITUTIONAL PERFORMANCE REPORT 100

YEAR-END REALIZATION SUCCESS LEVEL

87 PERFECT Points

1. GENERAL MANAGEMENT CRITERIA

1.1. Information Management

Number of Services offered Online

Number of Web Services offered to Stakeholders

Number of Mobile Applications

1.2. Management of Foreign Affairs

Number of EU Projects Accepted within the Year

1.3. Property Management

Collection Ratio of Rental Revenues

Ratio of Amicably Settled Expropriation

1.4. Management of Public Relations and Communication

Satisfaction Ratio of Applicants of White Table Services

1.5. Management of Financial Resources

Revenue Budget Realization Rate

Expense Budget Realization Rate

1.6. Strategy and Quality Management

Completion Rate of Investment Service Program and Budgetary Integration

Number of In-House System Audits under Audit Procedures

2. RECONSTRUCTION MANAGEMENT

Transfer of Bosporus Preliminary View Zone Plans into Digital Environment

Ratio of Cadastral Update and Title Deed Integration*

Completion Ratio of Address Information System

Points

Number

Number

Number

Points

Number

Points

%

%

Points

%

Points

%

%

Points

%

Number

Points

%

%

%

100 96 PERFECT

100 100 PERFECT

10 10 PERFECT

12 3 15 PERFECT

100 3 PERFECT

5 100 PERFECT

100 9 PERFECT

90 88 PERFECT

70 64,49 GOOD

100 71 PERFECT

62 100 PERFECT

100 78 PERFECT

95 100 PERFECT

100 112,96 PERFECT

100 98,10 PERFECT

100 88 PERFECT

8 80 GOOD

100 13 PERFECT

80 78 GOOD

40 100 PERFECT

100 5 POOR

99,10 PERFECT

* A protocol was executed between the General Directorate of Title Deeds and Cadastre and MM and TKGM

ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT requested to have pilot activities undertaken in 2 districts as a priority and the activity then resumed in other districts.

Performance Information 210

Table 2 Istanbul Metropolitan Municipality Performance Report UNIT TARGET YEAR-END REALIZATION S UCCESS LEVEL

(Average) Response Time to Reconstruction Complaints Day 10 11 PERFECT

Integration Number of Urban Transformation Projects into SUB-Scale Plans

Number of Buildings Subject to Front and Ground Rehabilitation Projects

Ratio of the Prepared 1/5000 Scale Plans to Area required to be Planned

Ratio of 1/5000 Scale Preservation Reconstruction Plans to Area to be Planned

3.MANAGEMENT OF TRANSPORTATION SERVICES

Length of Constructed Roads

Number of Constructed Junctions

Length of Constructed Road Tunnels

Average Number of Passengers Carried Daily on Public Transport Vehicles

Number of Transportation Devices on Renewable Energy Resources

Total Car Park Vehicle Capacity Provided via Roadside Car Park Projects

Vehicle Capacity of Completed Multi-Storey Car Parks

Serviced and Repaired Pedestrian Areas

Length of Surface-Coated Roads Transformed into Asphalt

4.MANAGEMENT OF SOCIAL SUPPORT SERVICES

Number of Trainees Completing İSMEK Courses

Total Number of Employed İSMEK Trainees

Number of Members using Belnet Services

Number of Members of Dershanet

Number of Projects (with Organizations/NGOs) in Alms House Services

Number of Completed Social Housing**

Ratio of Deceased Transported to Other Provinces to Number of Deceased

Number of Handicapped Persons/Family Members Outreached

Number of Employed Disabled Persons

Number of Persons in Need Outreached with Financial Aid Number of

Families Granted Shopping Coupons for Social Support Total Number of

Junctions Rendered Accessible for t he Handicapped Number of Tours for

Socially Disadvantaged Groups for Istanbul

5.MANAGEMENT OF HEALTHCARE SERVICES

Average Duration of Reaching Pre-Hospital Emergency Cases

Number of Women Receiving Psychological Counselling

Number 6 4 AVERAGE

Number 1.200 1.186 PERFECT

% 93 76 GOOD

% 100 86 PERFECT

Points 100 72 GOOD

Km 50 27,44 B.A.***

Number 30 6 11 POOR

Km 10.000.000 4,56 GOOD

Number 700 10.341.170 PERFECT

Number 18.000 675 PERFECT

Number 1.000 15.093 GOOD


m² 25 520.768 PERFECT

Km 100 18 GOOD

Points 175.000 81 GOOD

Person 170 191.000 PERFECT

Person 170.000 80 B.A.***

Person 210.000 150.351 PERFECT


Number 250 15 PERFECT

Number 22 0 POOR

% 200.000 25 PERFECT


Person 55.000 213 PERFECT


Family 126 114.242 AVERAGE

Number 45 95 GOOD


Points 7,30 100 PERFECT

Minute 21.186 7,32 PERFECT

Person 38.529 PERFECT Resource. Department of Financial Affairs, 2011.

**344 apartments, tendered out in 2011, are planned to be completed in 2012.

211

Table 2 Istanbul Metropolitan Municipality Performance Report

Number of Women Subject to Medical Screening

Number of Patients receiving Home Care Services

Number of Rehabilitated Stray Animals

6.ENVIRONMENTAL MANAGEMENT

Amount of Electricity Generated from Methane Gas

Number of Recycled Electronic Waste Units

Number of Vehicles Fitted with GPS for Excavation Inspection

Completion Ratio of Noise Maps

Annual PM10 Concentration

Amount of Materials Recycled from Construction Demolishment Waste

Amount of Newly Built Green Fields

Amount of Serviced Green Fields

7.MANAGEMENT OF CULTURAL SERVICES

Capacity Utilization Ratio of Cultural Centres

Number of Ancient and Rare Works Subject to Repair and Bookbinding

Number of Pages of Rare Works Transferred into Digital Environment

Satisfaction Rate of Library Readers

Number of Viewers of Plays Performed at City Theatres

8.MANAGEMENT OF URBAN AND PUBLIC ORDER

Number of Inspections on Discharge of Excavated Soil

Number of Advertisements, Notices and Elements Compliant to Regulation

Average Resolution Duration of Citizens’ Requests before Municipality Police

Inspection Ratio of Registered Non-Sanitary Establishments Number of

Businesses Subject to Price Tariff and Labelling Inspections Inspection

Ratio of Public Transport Vehicles

Duration for the Conclusion of Infrastructure Work Permit Applications

9.DISASTER MANAGEMENT

Completion Ratio of the Update of Disaster and Emergency Plans

Total Number of Firehouses

Average Duration of Accessing Scene of Fire

Ratio of Trained Volunteer Fire Fighters to Professional Fire Fighters

Number of Participants in First Aid Trainings ISTANBUL METROPOLITAN MUNICIPALITY I 2011 ANNUAL REPORT

UNIT TARGET YEAR-END REALIZATION SUCCESS LEVEL




Points 100 84 GOOD

Kwh/Year 250.000.000 114.261.956 B.A.***



% 50 60 42 49 GOOD

g / m³ 70.000 68.795 PERFECT

m³ 330.000 243.481 PERFECT

m² 49.063.986 48.628.857 GOOD

m² 100 95 PERFECT

Points 75 74 PERFECT

% 1.250 1.829 PERFECT

Number 900.000 1.009.343 PERFECT


% 500.000 409.150 PERFECT

Person 100 100 GOOD

Points 22.000 24.521 PERFECT


Number 9 6 PERFECT

Day 100 100 PERFECT

% 22.000 25.475 PERFECT


% 14 10 PERFECT

Day 100 78 PERFECT

Points 98 100 GOOD

% 93 84 PERFECT

Number 6,09 6,01 PERFECT

Minute 6,50 4,20 PERFECT

% 5.000 4.835 AVERAGE

Person PERFECT

NE

GA

T

(+)

PO

Zİ

Performance Information 212

Table 2 Istanbul Metropolitan Municipality Performance Report UNIT TARGET YEAR-END REALIZATION SUCCESS LEVEL

Total Number of Firehouses with Renewed Service Buildings Application

of Competence and Continuous Education to All Personnel Amount of

Completed Digitization in Settlement Study (Map Sheets) Completion

Ratio of Landslide and Fault Examinations

Graph 2. Performance Status in the Whole Institution and Main Service Areas 96

87 100

78 84

72

Whole Institution General

Management Reconstruction Transportation

Number 7 4 AVERAGE

% 40 41 PERFECT

Number 400 150 POOR

% 90 90 PERFECT ***B.A. : Below Average

100

95

78 81

Environmental Management Services Management

As can be seen in “Graph-2”, the average scores of main service areas indicate that the general success score of the institution is 87 over the target value of 100 and corresponds to the very

Management of

Urban and Public

Order

Table 3

Management of Disaster Management Management of Management of Social Support

Healthcare Services Cultural Services Services

Resource. Department of Financial Affairs, 2011.

Deviation of Institutional Performance Indicators from Targets

DEVIATING

REASON OF DEVIATION NO. OF INDICATORS RATIO OF INDICATORS

good level. In some of the main service areas, the 2011 performance realizations are observed to be very good with 96 points in General Management; good with 72 points in the Management of Transportation Services; good with 81 points in Management of Social Support Services; very good with 100 points in Healthcare Services; good with 84 points in Management of Cultural Services; very good with 100 points in Management of Urban and Public Order; and good with 78 points in Disaster Management.

Realizations up to 10% (+) or (-) from the target values in terms of the

indicators specified in the performance report of the institution were

regarded as normal.

Realizations exceeding these limits were defined as deviations From target values and their reasons, number of deviating

Indicators and their ratio to the total number of indicators are given in

“Table-3”.

(-)Unsuitable Target Value

(-)Less Demand than Expected

(-)On-Going Tender (Extended Process)

(-)Insufficient Funding

(-)Cancellation of Project

TOTAL

(+) Unsuitable Target Value

(+)More Demand than Expected

TOTAL

14 19

25 37

11 11

23 31

18 24

7 9

25 33

Resource. Department of Financial Affairs, 2011.

Performance Information

212

.

EVALUATION OF PERFORMANCE

MANAGEMENT SYSTEM

On the basis of the philosophy of continuous improvement, the performance management system is analysed and evaluated by taking into consideration the institutional culture and the improvement activities necessary for its more effective implementation are carried out. Improvement activities for the Performance Program are performed by following currently prepared performance programs and practices and in the form of identifying faults and shortcomings, gathering opinions and suggestions of practitioners, reviewing national and international performance management system practices and adapting good practices to our institutional system.

213


General Management

Reconstruction Management

Management of Transportation

Services


Disaster Management

Urban and Public Order

Management

Management of Social Support

Services

Management of Healthcare Services



CA

PA

BIL

ITY

AN

D C

AP

AC

ITY

EV

AL

UA

TIO

N O

F IN

ST

ITU

TIO

NA

L

Evaluation of Institutional Capability and Capacity

Evaluation of Institutional Capability and Capacity

Table 1. General Management

216

Strengths

1. Strong control and inspection structure over financial resources

2. Credibility of IMM before financing organizations

3. Richness and diversity of real estate portfolio under the property of IMM

4. Realization of real estate sale and lease procedures in a transparent and competitive environment

5. High collection ratio of property revenue

6. Effective utilization of the residential fund under the Law No. 775 in relevant areas

7. Constant renewal of technological infrastructure and effective utilization of technology

8. Broad band joint communication infrastructure and IP telephone infrastructure

9. A scalable and strong geographical information system at the provincial level

10. Ability to reach settlement by the allocation of social housing or payment of expropriation fee to the owners of

evacuated slums and to provide maintenance and repair services free of charge

11. The implementation of integration applications between the budget and the investment program in a healthier manner

12. The implementation and ownership of the Strategic Management Approach to an increasingly greater extent in our

organization

13. Identified areas of improvement through process analyses in all service areas

14. A strong information communication network

15. Availability of technologically supported institutional archive management system

16. Predefined nature of procurement processes and documents used in these processes

17. Availability of a technologically supported stock management system

18. Availability of a technologically supported vehicle fleet tracking system

19. Effective use of security cameras

20. Availability of an automation-supported logistics centre to IMM

21. Presence of a public relations system serving the citizens with its infrastructure and functionality and the White Desk

Service being a golden trademark around Turkey

22. Leading and prominent role generally undertaken by investment projects in terms of diversity, quality and functionality

for local governments around the country

23. Follow-up of internationally implemented study projects

24. Initiation of In-House Internal Audit System practices by the Ministry of Finance with the Law No. 5018

25. Predefined processes relating to main service areas

26. Primary, secondary and tertiary legislation concerning internal audit being in effect and the clarity provided by this

legislation

27. The dynamic structure of internal audit certification, gradation of certificates and professional development focus of

gradation conditions

28. The definition of internal audit in the legislation as reasonable guarantee and consultancy services

29. IMM featuring structure application and management examples with a successful infrastructure

30. The organization being open to innovation, responsive and highly mobile

31. The organization’s competence in software development

32. The ability to use alternative methods in the recruitment of personnel in line with current needs

33. The importance attached to needs analysis and diversity criteria in in-service training

34. The implementation of the performance assessment system increasingly more effectively

35. The constant increase in experience and dissemination with relation to the preparation and implementation of EU

projects around the organization and the increase in the number of personnel with experience in this context

36. Availability of knowledgeable and reliable personnel in different fields of expertise that are experienced in their service

area with a command on the legislation

37. Increase in the number of young personnel with openness to innovation and self-development around the organization

217

Areas of Improvement

1. Need to increase practices and methods to reduce expropriation expenses 2. Insufficiency of the share allocated for expropriation in the budget to satisfy the needs 3. Harmonization of expropriation and project implementation processes 4. The fact that revenues are processed in TL and a part of the debts in foreign currency being a risk factor 5. Problems encountered in the collection of adequate pay revenue 6. The increase in the need for external sources in parallel with the increasing investment and service needs and the failure of certain service buildings to satisfy location requirements and specifications necessary to allow effective and efficient functioning 7. The lack of a logistics centre in the Anatolian side 8. Lack of sufficient funding allocated from the central government budget (general budget) to provide for the construction and expropriation costs of inner-city rail system projects to ensure the prompt and uninterrupted implementation of these projects 9. Insufficient level of activities promoting and providing information on the services in the media 10. Need to further increase effectiveness and efficiency in project management 11. Need to strengthen the coordination among units to evaluate and respond to citizens’ requests 12. Need to increase the effectiveness of coordination with other investing public bodies 13. The need for a Web-based software program to ensure coordination with other public agencies and institutions to ensure uninterrupted high quality in the provision of White Desk Services and faster progress in the resolution of applications 14. Noncurrent laws and regulations and shortcomings in deterrent impact and sanctions with a lack of definition and confusion in authorities 15. Follow-up, reporting and management of all types of municipality activities in the GIS (Geographical Information System) environment by rectifying the integration problem as required by the currently used technological infrastructure 16. Acceleration of the process in cases requiring approval from other public agencies and institutions (project, plan and decision approvals) 17. Lack of a sufficiently systematic approach in the area of in-house monitoring and assessment 18. Insufficient number of certified internal auditors 19. Incomplete practices concerning the internal audit systems of expenditure units 20. The inability to identify the need for physical resources at a sufficient level and to ensure coordination among units in this context in a timely manner 21. Lack of a supplier/contractor assessment system and a supplier pool system 22. Increasing the effectiveness of performance assessment of units and employees 23. Quality management activities 24. Employee opinion and suggestion system 25. Increasing the number of social activities to improve the morale and motivation of personnel


Evaluation of Institutional Capability and Capacity 218

Suggestions and Measures

1. Construction of an institutional archive building furbished with all types of technological equipment

2. Gathering of project-generating units in the same service building to ensure cooperation and coordination among these

units in an effective manner

3. The establishment of an individual and modern training complex to provide orientation for newly recruited personnel and

in-service trainings for existing personnel in an effective manner and in line with current needs

4. Further improvement of the understanding of cooperation and joint work with academic spheres, non-governmental

organizations and trade organizations to provide for the economic, social, cultural and physical development of the city

5. Increasing the effectiveness of coordination with local governments and other public institutions to provide the services with a more effective, more efficient, faster and more citizen-oriented understanding

6. Increasing the effectiveness of communication between the Municipality and its internal and external stakeholders through

the use of various instruments

7. Strengthening coordination with public institutions to eliminate the problems encountered in the harmonization of the

Turkish Legal System with the EU Acquis

8. Identification of institutional and urban risks with an integrated approach

9. Organization of “Public Councils” with the participation of Municipality administrators in districts

10. Opening of new Communication Points on strategically important, historical squares, streets and spaces to increase

face-to-face communication with citizens

11. The establishment of a common information pool in coordination with other public agencies and institutions, delivery of

trainings on the white desk service and exchange of problems presented to municipalities through CRM support and

acceleration of problem resolution process 12. Exercising municipality activities in an environment used and applied by everyone by improving technological

infrastructure with a currently used software program

13. More emphasis on training and research activities to improve quality and efficiency in services

219

Urban Planning Management

Strengths Areas of Improvement 1. Availability of a previously prepared 1/100.000 scale Istanbul Provincial Landscape Plan 2. Availability of sufficient institutional experience in planning 3. Availability of experienced personnel open for innovation in the different disciplines required by activities in planning and reconstruction management 4. Currently on-going preparation of urban transformation projects with an earthquake-oriented working approach around the organization 5. Availability of adequate authority in the area of reconstruction inspections 6. Effective use of technology in mapping activities 7. Urban information systems being in a leading and exemplary position for local authorities in project preparation and implementation efforts 8. Availability of a strong database used to collect and analyse the data that provide the basis for planning activities 9. Disseminated use of geographical information systems and increasing use of IT systems in our reconstruction services 10. High level of technological resources available for reconstruction management activities 11. The presence of a specific law regarding the Bosporus Preview Area

1. More integrated functioning of units with expertise on

reconstruction management (earthquake, transportation,

protection, design, etc.)

2. Sufficiently broad participation in planning activities and

evaluation of urban risks and reflection of social and economic

dimensions on planning decisions

3. Formulation of a model and structure whereby neighbour and

environmental relations and other matters are taken into

consideration, with social and individual sensitivities duly

accounted for, with the aim of progressing towards a healthier

structure in slum formations through urban transformation


1. Acceptance of the urban design guidelines to be prepared on the basis of its application to the typologies of characteristic and

periodic construction materials as a reference and identification and execution of subsidies and investments to ensure that all

practices are performed in line with these guidelines

2. Revision of the Bosporus Law in line with the current needs of the Bosporus and the designation of pre- and post-view lines of

the Bosporus in line with the reality

3. Establishment of protection and practical inspection offices for the Bosporus area

4. Establishment of urban design units at district municipalities to ensure coordinated implementation of urban design processes

5. Enforcement of a requirement for the frontal appearances, colours and lining materials of the architectural projects of buildings to

be newly constructed to be approved by urban design units within the scope of Urban Design activities

6. Enforcing a legal obligation on spaces requested by District Municipalities and planned as a project by our organization to comply with urban design projects 7. Establishment of Istanbul Investment Platform in property development which could also accommodate investors from the world



Management of Transportation Services

Strengths Areas of Improvement 1. Prioritization of transportation investments and services

2. Increasing integration among different transportation

systems

3. Availability of different transportation systems

4. Leading and prominent example set by the transportation

practices managed under the initiative of the organization for

other cities

5. Opportunity to work with municipality partnerships and

affiliated partnerships with expertise, common understanding and competent personnel

6. Availability of an experienced and expert personnel cadre

with the competence to realize transportation investments in

the shortest time possible that follow developments around

the world closely and adapt these developments to the

needs of the city

7. Availability of capabilities and possibilities to generate and

put into practice technologies for transportation, traffic

management and enforcement systems

8. Presence of technical infrastructure capable of realizing the

future forecasts concerning transportation systems

9. Effective and prompt reflection of transportation needs onto planning activities

10. Availability of a comprehensive body of knowledge and

authority in the operation of inner-city transportation systems

11. Designation of standards for public transport vehicles by

IMM

12. Follow-up of identification information of inner-city public

transport vehicles through the database

13. Delivery of awareness-raising/professional development

trainings to stakeholders

14. Increasing dissemination of practices that improve

energy efficiency and reduce carbon emission and of the use

of renewable energy in traffic management and operation systems

15. Support for road lightning and maintenance and repair

activities with the automation system

16. Availability of the previously prepared Transportation

Master Plan

17. Availability of a Traffic Control Centre established for the

purpose of control, inspection and management of urban

transportation from a single centre and equipped with the

necessary Intelligent Transportation System (ITS)

1. Increasing cooperation and cooperation further with

institutional and individual stakeholders in planning, project

preparation, implementation and monitoring processes

pertaining to transportation services

2. Increasing the effectiveness of planning and project

preparation processes of transportation investment and services

3. Improving and disseminating practices for pedestrian priority

and comfort in transportation projects

4. Improving bicycle roads to an adequate level

5. Increasing further the car park capacity in line with current

needs

6. Increasing the effectiveness of the promotion on

transportation systems and their applications

221


1. Tax exemption to be provided for the fuel used by public transport vehicles to render transportation via inner-city

public transport vehicles cheaper and more comfortable

2. Provision for management-enforcement unity in urban traffic through regulations to transfer the traffic enforcement authority to the Municipality

3. Prioritization of R&D activities aiming at improving inner-city transportation services4. Increasing the number of

traffic circulation project activities that increase the existing road network capacity

5. Increasing the performance and quality of public transport


221


Strengths 1. Availability of the possibility and capacity to

implement joint projects with universities in

environmental management 2. Currently on-going park and green field

arrangements to satisfy the different needs of

different sections of the public 3. Utilization of advanced technology in air quality

measurement and coal inspection activities 4. Utilization of an effective and sufficient vehicle fleet for vessel inspections 5. Realization of vector control activities through the

adaptation of effective, economic and

environmentally friendly new practices 6. Availability of an advanced analysis laboratory in

environment 7. Presence of facilities that transform methane gas

emitted from domestic waste landfill sites into

electrical energy 8. Realization of water, sewerage and recreation investments

through the use of high technology in Istanbul 9. Currently on-going planning and establishment of

new facilities in addition to existing facilities to provide

for maximum recycling and recovery 10. Utilization of methods and technologies enabling closed excavation 11. Availability of trained and experienced personnel

cadre for infrastructure and structure problems


1. Pushing the possibilities for the allocation of more and

sufficient space for green fields, cemeteries and fixture

areas in implementation plans 2. Incomplete activities for the noise mapping of Istanbul 3. Further improvement of cooperation and coordination to

facilitate land provision for the establishment of necessary

waste management facilities 4. Increasing the ratio of solid waste sorted at the source 5. Improving infrastructure facilities to the sufficient level for the removal of surface waters

6. Prioritization of activities for the planning and

realization of monitoring, training and awareness-

raising activities required by the Energy Efficiency

Law 7. Prioritization of awareness-raising and

information activities on fight against global

warming for the public 8. Prioritization of planning, project preparation and

implementation activities for the establishment of new facilities for

the disposal of industrial, domestic and medical waste in Istanbul 9. Sufficient realization of the existing potential in Istanbul for the formulation of alternative energy resources




1. Continuation of efforts to harmonize the regulations issued by the Ministry of Environment and Urbanisation under the Law No. 5216 with each other 2. Continuation of efforts to develop and follow up regulatory proposals by analysing the problems encountered during inspections with relation to sanctions aiming at the elimination of all types of pollution under the Environment Law 3. Settlement of the environmental approach and urban construction understanding in practice


Disaster Management

Strengths 1. Availability of an institutional disaster and

emergency plan 2. Availability of detailed earthquake risk analyses 3. Close monitoring of current developments

regarding disaster management 4. Availability of technical personnel with theoretical and practical knowledge 5. Involvement in cooperation with universities in Disaster

Management 6. Institutional identity, organizational unity and

experience brought forth by the Istanbul Fire Brigade’s

history of 295 years 7. Availability of highly qualified intervention vehicles

equipped with strong and modern technological

infrastructure 8. Widespread nature of disaster response units in

Istanbul 9. Availability of a logistics support centre 10. Availability of the necessary infrastructure for

effective disaster training 11. Recent initiation of activities for micro-zoning and thus,

continuation of activities to enable reconstruction plans

that form a basis for groundwork and implementation to

attain a realistic infrastructure 12. Provision of theoretical and practical knowledge

as a result of effective cooperation with stakeholders (universities, etc.) in projects


1. Need for more effective coordination and

cooperation among disaster management units 2. Continuation of the activities for the integrated

definition of disaster risks 3. Increasing the number of practices that prevent

earthquake damages 4. Continuation of the improvement activities in landslide

and flood areas 5. Continuation of internal-external awareness-

raising activities on disaster management 6. Dissemination of in-house applications of the

emergency action plan 7. Continuation of subsidizing activities to increase disaster

volunteering 8. Continuation of the dissemination of volunteer fire fighting

in rural areas 9. Continuation of the strengthening of

communication infrastructure in disaster-

related matters 10. Existence of redundant building stock and

infrastructure shortcomings despite the earthquake

risk facing Istanbul

223


1. Digitization of 1/5.000 settlement maps of the whole of Istanbul 2. Maintenance of technically-oriented protocols concerning seismicity and earthquakes with universities and scientific bodies 3. Maintenance of experienced personnel in the Fire Brigade organization 4. Continuation of the increase in the number of firehouses and vehicles within the framework of needs

analysis 5. Increasing the effectiveness of coordination concerning the duties, authorities and areas of responsibility of urban disaster

response units structured under different agencies and institutions 6. Clarification of legislative sanctions with relation to practices that mitigate damages arising from the disaster risk of Istanbul 7. Increasing the interest of public institutions to activities aiming at disseminating disaster awareness 8. Implementation of measures to eliminate the preventive/delaying effect of neighbourhood open markets on response by

closing roads and streets in case of an emergency 11. Continuation of the increase in the number of fire hydrants around the city in line with current needs 12. Performance of urban planning activities by taking into consideration the disaster risk


223

Urban and Public Order Management

Strengths 1. The ability of the municipality police to adapt itself fast

to changing conditions and new practices 2. Effective implementation of trainings to ensure

compliance with the legislation and legislative

amendments 3. Effective and prompt evaluation and resolution of

citizens’ complaints and requests regarding urban and

public order 4. Availability of trained technical personnel,

technological equipment, tools and vehicles for the

inspection of non-sanitary and sanitary establishments 5. Utilization of technological infrastructure for the

monitoring of illegal excavation waste and construction

waste disposal 6. Performance of noise inspections with qualified

personnel and technologically supported

infrastructure 7. Up-to-date and effective monitoring of the inventory of

public transport vehicles 8. The characteristic of the Market of Aquatic Products being

the largest organization of Turkey in this field and its

standard-setting nature for public and private organizations

providing services in this field


1. Need to further increase practices for the integrated

implementation, monitoring and audit of inspection activities

of different units 2. Need to further improve the educational level of

municipality police personnel 3. Continuation of activities to shorten the durations

of bureaucratic procedures regarding authorization 4. Integration of urban fixture applications with e-municipality

practices 5. Continuation of practices aiming at improving,

developing and disseminating urban construction 6. Development of a more effective and efficient

approach to services relating to aquatic products within

the scope of integrated logistical activities prescribed by

the Landscaping Plan and acceleration of activities

concerning the allocated area in Gürpınar region 7. Increasing knowledge and awareness on the EU

legislation concerning urban and public order 8. Incompatibility between the responsibilities entrusted by the legislation and the equipment used by officials for

defence purposes




1. Improving the mobility of municipality police in the sanctions they impose on persons that commit urban crimes 2. Improving the enforceability of the Misdemeanour Law by expanding its limits 3. Elimination of the confusion concerning duties, authorities and responsibilities in the legislation specifically with

relation to food inspections and laboratory services


Management of Social Support Services

Strengths 1. Leading role in providing high-quality service to senior citizens without kin and in need 2. Realization of pilot applications for different disadvantaged groups in social services 3. Presentation of social assistance services around the city in such a manner as to outreach widespread and different disadvantaged groups 4. Openness for cooperation with stakeholders and for participation of non-governmental organizations in the planning and presentation of social support services 5. Availability of highly qualified and experienced personnel in the presentation of services to senior citizens without kin and in need 6. Provision of home care services free of charge to people in need that lack social security or are unable to access healthcare services despite their social security 7. Sufficient diversity in services for the handicapped to satisfy their physical, social, cultural, etc. needs 8. Utilization of EU funds in services for the handicapped and senior citizens 9. Ability to reach settlement by the allocation of social housing or payment of expropriation fee to the owners of evacuated slums and to provide maintenance and repair services free of charge10. Provision of funeral services by qualified personnel free of charge and in a high-quality and prompt manner 11. Provision of free-of-charge inter-city transfer services for funerals 12. Delivery of professional trainings to citizens in a widespread and high-quality manner and free of charge through İŞMEK 13. Granting of certificates approved by the Ministry of National

Education to the citizens through İŞMEK 14. Provision of affordable and high-quality services to citizens at

social facilities located at the most beautiful spots of Istanbul 15. Provision for the citizens to benefit from beaches in a

safe and hygienic manner 6. Conduct of scouting activities at international standards

and dimensions 17. Provision of widespread and varied athletic opportunities by

IMM to citizens 18. Widespread availability of Bel-net service around the city 19. Construction of social housing


1. Improvement of the infrastructure for the integrated

provision of social support services 2. Need for qualified intermediary employees in the

technical sphere

3. Difficulties arising in the planning and provision of social support

services from the lack of a definite figure regarding the number of all

handicapped in Istanbul 4. Allocation of sufficient cemetery space in reconstruction plans

225


1. Development of central and local policies for the on-site resolution of the problems of the aging population with the involvement of

relevant persons 2. Increasing the number of joint activities undertaken in cooperation with academic spheres, non-governmental organizations and

trade bodies in the field of social services 3. Increasing cooperation and practices for more effective promotion of the social services on offer and their effectiveness in the

public opinion 4. Increasing the effectiveness of coordination among non-governmental and public organizations working in the field of social services 5. Rendering the legal infrastructure sufficient for all social services to be administered from a single centre

225

Management of Healthcare Services

Strengths 1. Leading in pre-hospital emergency care services 2. Free-of-charge first aid trainings and their effective

implementation 3. Provision of life guard services along coasts from a single

organization 4. Widespread provision of services for women and protection of

family health 5. Appointment system in protective services for family health 6. IMM having a hygiene laboratory at international

standard 7. Single-centred and effective implementation of vector control

services by IMM 8. Utilization of the drugs and equipment prescribed by World

Health Organization for vector control 9. Increasing effectiveness and improvement of services for the

rehabilitation of stray animals 10. Establishment of fixed sacrificial slaughterhouses and sales

areas, which could be used as a model, in addition to mobile

sacrificial slaughterhouses to satisfy the prospective needs of the

city 11. Regular keeping of statistical data on health services with relevant

details 12. Follow-up of general academic and societal changes by reason of

the close dialogue established with NGOs and universities in the

provision of healthcare services


1. Improvement of the coordination among units undertaking

healthcare services 2. More effective promotion of the services offered at the hygiene

laboratory 3. Increasing the activities aiming at public awareness-raising

within the scope of vector control 4. Dissemination of mobile sacrificial slaughter units 5. Difficulties encountered in the employment of qualified

personnel due to the lack of organizations delivering trainings

on certain specific service areas such as senior care


1. Improvement of the legislation specifically concerning the duties, authorities and responsibilities in the fields of food

inspection and laboratory services by the relevant Ministry 2. Improvement of the existing legislation concerning the rehabilitation of stray animals and control of zoonotic

diseases by the relevant Ministry 3. More effective implementation of activities regarding emergency healthcare services in the fields of secure food/water

supply in disaster situations and control of infectious diseases




Strengths Areas of Improvement 1. Free-of-charge provision of most of the cultural services 2. Widespread distribution of venues offering various

cultural and artistic activities around the city 3. Availability of trained and qualified artists that are

able to perform any type of music professionally 4. Availability of a large number of immoveable cultural

assets under the property of IMM and the provision of

these assets for the use of the public in different activities 5. Availability of a rich cultural and artistic archive 6. Ready availability of an inventory immoveable cultural

assets of the historic peninsula 7. Deep-rooted tradition of city theatres 8. Availability of libraries with great richness in

content 9. Cooperation developed with universities, relevant NGOs

and experts 10. Membership to effective, active and recognized different

networks abroad 11. Opportunities for participation in different cultural

activities inside and outside the country 12. Provision of opportunities to contribute the

development of artistic persons and groups 13. Institutional awareness on the protection of cultural

heritage 14. Qualified technical personnel undertaking services for

the preservation of cultural and historic heritage and

development of new cultural structures 15. Sufficient technical equipment and laboratory

infrastructure for the preservation of cultural and historic

heritage 16. Topographical, historic and natural features of the city 17. Facilitation of works to be conducted by IMM on historic

buildings not under its discretion through laws and

regulations

1. Maintenance of the understanding to implement activities

aiming at preserving cultural and historic heritage in an

integrated and coordinated manner 2. Provision of a sufficient number of qualified personnel for the

restoration of cultural and historic heritage 3. Strengthening of coordination among relevant units in the

planning, project preparation, construction and operation of cultural

venues 4. Improving coordination among cultural and promotion service

units and more effective promotion of services 5. Increasing awareness-raising activities on the preservation

of cultural and historic heritage 6. Acceleration of efforts to complete the inventory of ancient

buildings 7. Ensuring sustainability of the sensitivity towards consistency

with historical fabric and aesthetics in newly constructed

cultural venues 8. Continuation of activities to utilize EU grant funding

effectively


1. Enactment of legal arrangements to shorten the board permission process in such works as simple repairs, street or

square landscaping to be undertaken in archaeological sites 2. Enactment of legal arrangements to accelerate the board approval process of restoration projects 3. Increasing public awareness on the preservation and improvement of ancient

buildings 4. Preparation of the inventory of ancient buildings in whole and keeping it up-to-date in the digital

environment

Istanbul Metropolitan Municipality 2011 Annual Report Evaluation Guidelines

With relation to the preparation of the administrative Annual Report,

Article 41 of the Public Financial Management and Control Law No.

5018 includes the following governing provision: “Every year, an

Annual Report shall be prepared by high-level managers and

expenditure officials to whom funding has been allocated from the

budget within the framework of accountability. High-level

management shall issue and announce to the public an

administrative Annual Report indicating the results of the activities undertaken by their administration on the basis of the unit Annual

Reports prepared by expenditure officials.” Other procedures

and principles concerning the issues specified in these reports, its

delivery to relevant administration, its announcement to the public

and durations pertaining to these operations are governed by the

Regulation on the Annual Reports to be Prepared by Public

Administrations published on the Official Gazette dated

17/03/2006 and No. 2611. The 2011 Administrative Annual Report was prepared in

compliance with the aforementioned legal framework and in line

with the following reporting principles. Taking into consideration

these principles will facilitate the evaluation of the report.

Periodical 1. All data within the report are annual. Organization Chart, Institutional Structure, Human Resources reflect the final situation as of 31 December 2011. In this respect, the data provided in the report must be addressed within the framework of the development and results of the 2011 calendar year. 2. The report covers the 2010-2014 Strategic Plan period.

Therefore, the goals and targets included in the Strategic Plan period are associated with the sectors and sub-sectors and

predefined processes indicating strategic areas.

Transparent 3. The report covers information concerning every activity undertaken by the organization and data relating to the resources spent for these activities. 4. Institutional units generating the data on services or investments

are specified under the relevant tables as the expenditure unit

where the resources have been collected. Detailed bases of

these data are available at the directorates where projects or activities are implemented at the operational level and where the

data have been generated.

Citizen-Oriented 5. All assessments, classifications and data took into

consideration the value generated from the perspective of the

citizen as the final user of the institution’s services without taking

into account the units undertaking the relevant duties within the

organizations and report preparation processes were based

upon the relevant sector and process. In this scope,

organizational units within the value chain are excluded from the

scope.

6. Results of projects are specified not on the basis of

directorates, but on the basis of sectors and sub-sectors. Therefore, more than one directorate or department may be

involved in a given sectoral report.

7. During the preparation of the Administrative Performance

Report, the data were selected and formulated from sectoral

indicators representing the results that directly affect the

citizens from the unit performance of relevant directorates.

Ensures Accountability

8. A brief balance sheet is provided to indicate the Passive and Active assets of the institution. 9. The data are presented in such a manner as to cover a number

of previous years – generally 5 years – to enable the monitoring and comparison of the process according to the previous years. 10. Expenses of each sector and sub-sectors (within the

relevant year) are given in total in the final part of the report

concerning the Main Service Area in the form of a table. 11. Expenditures reflect the cumulative amounts spent within the

year. 12. Approval of realized expenses for the works undertaken by

expenditure units was obtained from their respective expenditure

official in charge. 13. Expenses are reported on a sectoral basis and in case of a

value that relates to more than one sector, this value was included

in the sectoral expenditure where the project has more gravity.

(for projects, both transportation and environmental activities and,

if any, the gravitation of project cost and for the environment, total

expenditure are included in the expenses for environmental

services.) 14. Indicators pertaining to targeted results and positive and

negative deviations are specified with respective reasons of such

deviations in the performance information part of the report. 15. Performance report was formulated with a selection of indicators

representative of the institution from unit performance reports of

relevant directorates on the basis of the Main Service Area.

Analytical 16. During the preparation of the report regarding 2011

activities by our institution, activities are grouped into two

dimensions, namely projects and processes. Projects are

classified as activities generating original outputs at the end of

their process through the utilization of the resources allocated within a certain period of time, while processes are classified as

activities repeated constantly by the institution and where the

same operation is repeated with examples such as

authorization, inspection or social support services.

DECLARATION OF THE HEAD OF FINANCIAL SERVICES UNIT

As the head of financial services unit, within my authority;

I declare that the activities are performed in line with financial management and control legislation

and other applicable legislation; internal control processes are conducted, monitored and my

opinions and suggestions are reported to higher management in a timely manner for the

implementation of necessary measures in this administration.

I confirm that the information given in the “IIVA-Financial Information” Section of the 2011 ANNUAL

REPORT of our administration is complete and accurate.

SIGNATURE

Department Head of Financial Services

INTERNAL CONTROL GUARANTEE DECLARATION As the top manager, within my authority;

I declare that the resources allocated from the budget for the activities specified in this report were

utilized in line with pre-planned goals and good financial management principles and that I provide

sufficient assurance concerning the legality and regularity of the operations of the internal control

system

This guarantee is based on issues within my knowledge including my own knowledge and

evaluations, internal controls, internal auditor reports and reports of the Council of Accounts.

I declare that I do not have any knowledge on any issue not reported here that damages the

interests of the administration.

2011 Annual Report Of IMM

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