2009 SHRM Store Catalog

SHRM STORE

Books, Videos, Software & Accessories

The World’s Largest HR Bookstore

Performance Appraisal Source Book: A Collection of Practical SamplesYou don’t have to reinvent the wheel in per formance documentation. In this book are more than 40 of the best practical forms at your f ingertips—in hard copy and as PDFs on the accompanying CD-ROM. It covers the basics of performance review: plan design, legal considerations, implementation and presenting reviews to employees. Mike Deblieux (256 pp., paperback with CD-ROM, 2003)

Item # 61.73502: $37.95 member/$42.95 nonmember

Hiring Source Book: A Collection of Practical SamplesThe Hiring Source Book offers more than 60 samples of hiring materials, including hiring fl ow charts, job requisition forms, application forms, an interview guide, an interview checklist, reference-checking forms, orientation guides, illegal interview topics and questions to avoid asking. What’s more, there are tips on recruiting Hispanic employees and materials in Spanish with English equivalents. Catherine D. Fyock, CSP, SPHR (214 pp., paperback with CD, 2004)


HIPAA Privacy Source BookThe HIPAA Privacy Source Book puts practical materials at readers’ f ingertips. There are over 80 tools to help you understand the Privacy Rule, assess your organization’s current state of compliance, and ensure full compliance. Sample policies, procedures, and forms cover every aspect of the HIPAA rule. William S. Hubbartt (214 pp., paperback, 2003)


THE COMPLETE SOURCE BOOK KITOwn the entire collection of SHRM Source Books and have loads of practical samples at your fi ngertips.

Trainer’s Diversity Source Book: 50 Ready-to-Use Activities from Icebreakers through Wrap UpsWritten for HR professionals faced with diversity training, these new concepts include interactive activities that foster inclusive environments and encourage participants to examine diversity issues through different lenses. The adaptable CD-ROM contains all 50 exercises with additional techniques and templates. Jonamay Lambert and Selma Myers (224 pp., paperback with CD, 2004)


Employment Termination Source BookThis book will help you understand the legal issues in terminations; reduce exposure to legal claims; simplify the documentation of actions undertaken before, during and after separation; create practical, adaptable materials for the many involuntary and voluntary types of terminations; and develop exit-interview materials that can turn a termination into a learning process. A CD-ROM gives you the forms, policies, checklists and materials in both PDF and Rich Text formats for easy customization. Wendy Bliss, J.D., SPHR, Gene R. Thornton, Esq., PHR (246 pp., paperback with CD, 2006)


Performance Appraisal Source Book:A Collection of Practical SamplesYou don’t have to reinvent the wheel in per formance

THE COMPLETE SOURCE BOOK KIT

About SHRMThe Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affi liated chapters within the United States and subsidiary offi ces in China and India. Visit SHRM Online at www.shrm.org.

SHRM is dedicated to your satisfaction.If you are not satisfi ed with your purchases from the SHRMStore, please return the item(s) in the same condition as received within 15 days of receipt to receive a refund of the purchase amount. The cost of shipping will not be refunded. Returns on videos are limited to within seven days after receipt, and returns on software are not permitted. Prices listed are current as of May 19, 2009, but are subject to change without notice. For the most up-to-date information, check the SHRMStore web site at www.shrm.org/shrmstore.

denotes SHRM publication. denotes SHRM Foundation publication.SHRMPUBLICATION

SHRMPUBLICATION

SHRMFOUNDATIONPUBLICATION


ContentsBenefi ts .........................................1

Business/HR Management ...........1

Compensation ...............................7

Consulting & Outsourcing .............9

Employee Relations ....................10

Global HR ....................................15

HR and the Law ...........................16

Organizational Development ......18

Recruiting & Selection.................19

Research, Studies & Surveys ......21

Videos & Software.......................22

Workplace Diversity ....................25

Accessories .................................26

General Ordering Information .....28

Order Form ..................................29

1Online Orders: www.shrm.Org/shrmstOre PhOne Orders: (800) 444–5006, OPtiOn #1

BENEFITS2009 Multistate Guide to Benefi ts Law

If you oversee benefi ts in more than one state, the 2009 Multistate Guide to Benefi ts Law is the comprehensive guide you need. For every kind of question, from looking up a single state’s rule on health benef its for domestic partners, to comparisons of occupational safety enforcement, there’s no more convenient, authoritative reference

available. Aspen (1,090 pp., paperback, 2008)

Item # 48.12089-09: $285.00 member/$295.00 nonmember

The Handbook of Employee Benefi ts, 6th EditionThis def initive guide is for every benef its professional, containing updated, authoritative answers to questions concerning objectives, costs, and implementat ion of employee benefi t plans. Now, the classic reference for understanding and designing benef it plans to serve both companies and their employees has once again been updated for today’s

transformed, new-economy workplace. McGraw (1,300 pp., hardcover, 2005)


Mandated Benefi ts: 2009 Compliance Guide Th i s comprehen s ive g u ide prov ide s employers, HR managers and benef it s professionals with the most cost-effective strategies for deal ing with the growing number of federal and state government benef its requirements. Aspen (1,152 pp., paperback, 2009)


U.S. Master Human Resources Guide 2009This 11th ed it ion of the U.S. Maste r Human Resources Guide covers the entire HR management body of knowledge in a single desktop volume. It has also been updated to include the most recent cases, government studies and legislation affecting human resources management. It contains descriptions of state of the art practices,

including practical examples of how to apply them in work settings. CCH (1,094 pp., paperback, 2009)


BUSINESS/HR MANAGEMENT

180 Ways to Spread Contagious EnthusiasmEmployee productivity is linked to happiness at work and home. In this handbook, Barbara Glanz gives you 180 morale-boosting ideas to help you bring more caring, communication, respect and appreciation to the place where you work. Whether you are an employee or a manager, you can learn to “spread your contagious enthusiasm” and make a difference

every single day. Barbara Glanz (48 pp., paperback, 2006)


Auditing Your Human Resources Department: A Step-by-Step Guide

In Audit ing Your Human Resourc e s Department, author John McConnel l pre sent s g u id ance for g aug ing a department’s strengths and weaknesses. He instructs professionals how to keep the process on track without omitting details or having to delegate the task to outside consultants. John H. McConnell

(416 pp., paperback with CD-ROM, 2000)

Item # 48.16047P: $45.95 member/$49.95 nonmember

Building Profi t Through Building PeopleThis book teaches HR professionals and company management how to use the Value Prof it Chain to build prof it through good management. It reveals to HR professionals how to become successful strategic partners in their companies and shows company management how strategic HR contributes to the organization’s f inancial success. Ken

Carrig and Patrick M. Wright (200 pp., paperback, 2006)


Employee Labor Law Audit (ELLA®)ELLA® is a management tool that helps employers detect hidden problems, develop positive employee relations, implement risk reduction strategies, benchmark best practices, and prioritize corrective measures. ELLA® is designed on the premise that employers can’t get the right answers if they don’t ask the

right questions. ELLA® fi rst provides employers with the right questions and then allows them to self-audit their responses.

Book Only Item # 48.13065: $179.95 member/$199.00 nonmemberWeb Subscription Only Item # 48.13065S: $225.00 member/$250.00 nonmember

SHRMPUBLICATION

SHRMPUBLICATION

2 hr PrOdUCts FOr hr PrOFessiOnAlsdenotes SHRM publication. denotes SHRM Foundation publication.SHRMPUBLICATION

SHRMPUBLICATION



BUSINESS/HR MANAGEMENTEvaluating Human Resources Programs: A 6-Phase Approach for Optimizing Performance

Evaluating Human Resources Programs offers readers a systematic method for enhancing the value and impact of HR and supporting its emerging role as a strategic organizational leader. The authors outline a proven six-phase process that will maximize the likelihood of a successful HR program evaluation, including real-world techniques, strategies,

and examples to il lustrate their recommended steps and actions. Jack Edwards, John Scott and Nambury Raju (264 pp., hardcover, 2007)


NEW Becoming the Evidence-Based Manager: How to Put the Science of Management to Work for You

This book underscores the scientif ic aspect of effective management—in other words, predictable and teachable—in an art ful, easy-to-understand way. It gives readers the essentia l information to become an evidence-based manager from the hiring stage to the retention stage—from A to Z. This information is presented within the six

general lessons of management. Gary P. Latham (200 pp., hardcover, 2009)


Financial Intelligence for HR ProfessionalsAs an HR manager, you’re expected to use f inancial data to make decisions, al locate resources, and budget expenses. But if you’re like many HR practitioners, you may feel uncertain or uncomfortable incorporating f inancia l numbers into your day-to-day work. This book provides you with a deep understanding of the basics of f inancia l

management and measurement. Karen Berman, Joe Knight (240 pp., paperback, 2008)


Generalship: HR Leadership in a Time of WarThis book’s message is both t imely and compelling: HR is in the f ight of its life, a War for Relevancy. It i s a bat t le for professional survival in the face of ever deeper HR budget and staff cuts and the aggressive encroachments of HR outsourcing companies. No one likes conf lict, but the inescapable reality of this battle leaves HR professionals

with only two choices: they can either fi ght to win or they can lose. Peter Weddle (150 pp., paperback, 2005)


SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

How to Measure Human Resources Management, 3rd Edition

You may know how cr it ica l the human resources function is to the overall success of your company. The problem is that top management may not know! This book enables you to objectively evaluate all your human resources activities, among them staff planning, pay and benefi ts systems, training and development projects, employee and

labor relations, HRIS services, retention and absence control, and much more! Jac Fitz-Enz (350 pp., paperback, 2002)


How to Write an Affi rmative Action PlanThis step-by-step guide to preparing affi rmative action plans for minorities, women, veterans and people with disabilities helps you decide what your aff irmative action responsibilities are and leads you through the steps needed to develop a valid plan. Business & Legal Reports (500 pp., ring binder,

2003)


The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals

As an HR professiona l, the amount of information you need to know is a lmost m ind-bogg l i ng. Th i s re ference book provides expert advice to help you navigate the tr icky and ever-changing terrain of people management—from deal ing with typical scenarios (hiring, reference checking, performance appraisals), to learning HR

fundamentals, to avoiding common mistakes that can turn everyday management issues into headaches. Shawn Smith, J.D., and Rebecca Mazin (256 pp., hardcover, 2004)


{HR Competencies

This comprehensive and empir ica l book focuses on research and f indings, which are presented in a way that will inform and guide the HR profession. Dave Ulrich and his team states—with clar ity and evidence—the knowledge,

skills and values that successful HR professionals demonstrate in all types of positions, companies and geographies. Dave Ulrich, Wayne Brockbank, Dani Johnson, Kurt Sandholtz, Jon Younger (268 pp., paperback, 2008)


}


BUSINESS/HR MANAGEMENTHR Excellence

HR thought leader, Scott Weston, Ph.D., SPHR, brings you his unique vision on how HR professionals can improve their contribution in their organizations and bui ld the sk i l l s they need to funct ion in the changing business environment where outsourcing, metrics and return on investment are all mission critical topics.

Scott Weston (256 pp., paperback, 2006)


HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business

HR from the Heart reveals how you can drive a world-class HR function in your company—using your head and your hear t—while building a dynamic and successful career for yourself. Learn how to develop the six essentia l ingredients of every great HR career, get “a seat at the table” and use the opportunity to achieve corporate goals by

promoting HR values, and brand and sell your department and its value to the organization. Libby Sartain with Martha I. Finney (256 pp., hardcover, 2003)


The Comprehensive, All-in-One HR Operating Guide: 539 Ready-to-Adapt Human Resource Letters, Memos, Procedures, Practices, Forms…and More

For all HR professionals, The Comprehensive, All-in-One HR Operating Guide, comprised of a book let and two PC-compat ible CDs, provides prewritten human resource information, including business memos, strategic planning techniques, development programs, administrative guidelines and

forms on more than 500 topics. R.J. Landry (paperback with two CDs, 2006)


The HR Scorecard: Linking People, Strategy and Performance

Three experts in the fi eld outline a powerful measurement system that h igh l ights the indisputable role HR can play as both a prime source of sustainable competitive advantage and a key driver of value creation. They draw from an ongoing study of nearly 3,000 fi rms to outline a seven-step process—called an HR

Scorecard—specifi cally designed to embed human resources systems within a fi rm’s overall strategy and manage the HR architecture as a strategic asset. (301 pp., hardcover, 2001)


SHRMPUBLICATION

SHRMPUBLICATION

hrtools.com

Everything you need to easily manage your workforce.

Ultimate Employer® bundles HRTools’ best-selling small business products at a deep discount for your benefit. Ultimate Employer® streamlines all HR-related tasks and responsibilities – from managing crucial employee-related tasks and publishing an employee policy manual to writing

effective job descriptions and maximizing the employee performance review process. Ultimate Employer® does it all – quickly and easily.

Descriptions Now® Create Effective, Legally Appropriate Job Descriptions.

Descriptions Now® is the fastest and easiest way to define jobs and hire more effectively. Simply choose from our library of thousands of jobs, then answer relevant questions about qualifications, physical demands, supervisory respon-sibilities, performance competencies and work environment. Simply edit, and you’re done!

Performance Now® Quickly and Easily Write Effective Performance Reviews.

Performance Now® enables you to write employee reviews that maximize the potential of your team. You can log events, track goals and provide effective feedback. It practically writes performance reviews for you.

Policies Now® Write, Publish and Maintain Customized Employment Policies.

Policies Now® is the simple way to create personnel policies customized to your organization. Create an entire employee handbook, choosing from 3 language styles and 11 graphic styles in a fraction of the time you would normally spend.


SHRMPUBLICATION



BUSINESS/HR MANAGEMENTHuman Resource Essentials: Your Guide to Starting and Running the HR Function

This book is a complete update and rewrite of the SHRM classic Getting Started in Human Resource Management. It is an ideal guide for general managers responsible for managing human resources, HR generalists and solo HR practitioners. Lin Grensing-Pophal, SPHR (260 pp., paperback, 2002)


Human Resource Management: 12th EditionNewly revised, this edition ef fectively blends theory and practice as it highlights the latest trends in human resources today, including strategic HR, employee retention, HR technology, talent management, total rewards, risk management and workforce demog r aph ic ch a nge s . The book ’s application approach details how emerging

trends in technology, globalization and HR metrics are driving changes in HR management today. Robert L. Mathis and John H. Jackson (640 pp., hardcover, 2007)


{Human Resource Transformation: Demonstrating Strategic Leadership in the Face of Future Trends

Set aga in st a backdrop of the ex ter na l t rend s affecting today’s workforce and workplace, this action guide to transformat ion of fer s r ich in s ight into the various ways strategic decisions drive change, the critical part HR can play in

addressing business and operational issues, and the new role of HR leadership, especially when facing the challenges of outsourcing. William J. Rothwell, Robert K. Prescott, Maria W. Taylor (222 pp., hardcover, 2008)


}Human Resources Management Guide

Designed to meet the unique compliance needs of HR professionals, this guide is packed with a wide range of essential HR and labor-related information. It explains regulatory requirements in easy-to-understand terms, includes best practices, and gives you valuable insight on how to handle specifi c HR issues. Plus, the guide

is attorney-reviewed so you can feel confi dent in the decisions you make. J.J. Keller (735 pp., ring bind, 2008)


SHRMPUBLICATION

SHRMPUBLICATION

{Investing in People: Financial Impact of Human Resource Initiatives

Investing in People introduces a breakthrough approach t o H R mea su r emen t that systematically aligns HR inve s tment s w ith org a n i z a t ion a l goa l s . Wayne F. Ca sc io and John W. Boudreau show exactly how to choose,

implement and use metrics to improve decision-making, optimize organizational effectiveness, and maximize the value of HR investments. (324 pp., hardcover, 2008)


}{

NEW Investing in What Matters: Linking Employees to Business Outcomes

This book provides HR leaders, at a l l levels, with the practical tools needed to d i s cover the drivers of business o u t c o m e s , s h o w impac t a nd re t u r n , and ultimately to more effective strategy. From

the foreword: “Investing in What Matters will push the HR profession in a great direction, to show its value, and get organizations to demand more of HR leaders in continuing to drive business outcomes.” --Lea Soupata, Retired Sr. VP of Human Resources and Board Member, UPS. Scott P. Mondore, Shane S. Douthitt (180 pp., paperback, 2009)


}The Job Description Handbook, 2nd Edition

The Job Description Handbook is an all-in-one resource you can use to create HR documents that provide the details of every job’s duties, requirements and qualifi cations. The book provides checklists, worksheets, resources, sample language and step-by-step instructions that you can use to create job descriptions. In addition, the CD-ROM

included provides a PowerPoint presentation you can use to train managers on how to write job descriptions. Margie Mader-Clark (304 pp., paperback with CD, 2008)



BUSINESS/HR MANAGEMENTJob Descriptions Encyclopedia, Volumes 1 & 2

The fi rst section of the Job Descriptions E n c y c l o p e d i a e x p l a i n s how job descr ipt ions are wr it ten and used and why they are important. The second offers hundreds of sample job descriptions arranged by functional job category. They may be used verbatim or as examples and resources. This title comes in two 3-ring binders. Business

& Legal Reports (1,040 pp., ring binder, 1995)


Labor Relations and Collective Bargaining, 8th Edition: Cases, Practice and Law

This book prov ides actua l col lect ive bargaining and labor relations situations drawn from the authors’ considerable exper iences. In add it ion, it conta ins separate chapters on benefi ts, wage issues, discr imination laws, and international labor relations, and integrates many recent examples. Michael R. Carrell and Christina

Heavrin, J.D. (672 pp., hardcover, 2006)


Leadership in the Era of Economic UncertaintyEconomic turbulence has ar r ived with a vengeance, and only companies that face it head-on at the beginning of this worldwide crisis will be the ones left standing once the dust clears. Renowned consultant Ram Charan, author of several leading business titles, traces the causes of this crisis, identifi es the essential priorities managers need to focus on now, and

offers clear guidelines for top executives and managers. Ram Charan (160 pp., paperback, 2009)


Making Mergers Work: The Strategic Importance of People

These survey results—on issues such as mergers and acquisitions, spin-offs, joint ventures—focus on the current and ideal roles of HR during corporate transformations. In addition, this book offers appendices on change management, communication and measurement, globalization, executive compensation, employee benefi ts plans, and

sales and marketing. Jeffrey A. Schmidt (320 pp., paperback, 2003)

Item # 35.26583P: $25.95 member/$29.95 nonmember



{NEW The Manager’s Guide to HR

Managing people is a tricky bus ine s s—and manager s and small business owners c a n no l on g e r g e t b y w i t hout u nde r s t a nd i ng the e s sent i a l s of human resources. New quest ions abound. In our increasingly leg a l -m inded a ge , how

much documentation do we need to keep on each employee? What’s the best way to confront complicated personnel issues, and even workplace violence? The Manager’s Guide to HR provides readers with a straightforward, step-by-step guide to human resources topics. Max Muller (304 pp., paperback, 2009)


}{

NEW Never Get Lost Again: Navigating Your HR Career

Never Get Lost Again is an essential career development g u i d e f o r e v e r y H R professional. It aggregates practica l advice, t ips and exper iences f rom others. It presents success stor ies of HR professionals who

arrived at their desired destinations. It recognizes roadblocks and barriers, and even considers how to deal with career derailment. Nancy E. Glube & Phyllis G. Hartman (200 pp., paperback, 2009)


}The No Complaining Rule: Positive Ways to Deal with Negativity at Work

Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. The No Complaining Rule shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude. Based on one company’s successful No Complaining Rule,

the powerful principles and actionable plan are practical and easy-to-follow. Jon Gordon (176 pp., paperback, 2008)


The OSHA Answer Book, 9th Edition A best-sel l ing guide to workplace safety and health standards, The OSHA Answer Book is a preferred reference book used by employers around the country to understand what their OSHA compliance responsibilities are and how to take action. The new 9th edition is a guide for fi nding quick answers to complicated OSHA questions. Safety

Certifi ed (200 pp., paperback, 2008)



SHRMPUBLICATION



BUSINESS/HR MANAGEMENTResponsible Restructuring: Creative and Profi table Alternatives to Layoffs

This book examines 13 common myths about downsizing and uses the results of an 18-year study to prove that it is good business to avoid layoffs. It il lustrates real-life approaches to restructuring from companies such as Charles Schwab, Compaq and Southwest Airl ines. Wayne F. Cascio (125 pp., hardcover, 2002)


Rethinking Strategic HR: HR’s Role in Building a Performance Culture

Writ ten by one of the indust r y’s most respected strategists, this look at building a smarter, more powerful HR strategy throws out the conventional approaches and provides a hard-hitting guide to HR strategy that will challenge you in bold new ways. Dr. John Sullivan (434 pp., paperback, 2004)


Secrets of Affi rmative Action Compliance, 8th EditionThis 8th edition is designed to cover the recent new federal regulations for affi rmative action. Federal contractors who ignore those changes in the rules will be judged to be “Not in Compliance” if they are subject to a compliance evaluation review. You can save yourself time, money and grief by preparing your plan according to the latest

requirements. The Management Advantage, Inc. (493 pp., paperback, 2008)


{NEW Smart Policies for Workplace

Technologies: Email, Blogs, Cell Phones and More

We l l - f o r m u l a t e d a n d e x e c u t e d t e c h n o l o g y po l ic ie s c a n he lp you r c o m p a n y p r o t e c t i t s t r ade s e c r e t s , p r e s e r ve cu s tomer and employee privacy, conserve company resources, manage electronic

documents, avoid problems caused by employee mistakes, limit liability for employee misconduct, and, if necessary, lay the groundwork for discipline and termination. Lisa Guerin (300 pp., paperback with CD, 2009)


}

SHRMPUBLICATION

SHRMPUBLICATION

Personnel Economics in Practice, 2nd EditionEconomics is a methodology that has been applied to many areas of human behavior, and has had enormous infl uence on the study of organizations and human resources. Not only will students learn and apply ideas from microeconomics, but they will also learn principles that will be valuable in their future careers. Edward P. Lazear, Michael Gibbs

(454 pp., hardcover, 2008)


Proving the Value of HR: How and Why to Measure ROIThe ROI methodology is a communication tool used to strengthen relationships with senior management, and a process-improvement tool to enhance HR’s contr ibut ion. The accompanying CD-ROM contains 49 tools, templates, charts, graphs, a complete case study, self-assessment instruments and ROI formulas in a spreadsheet-ready format. Jack J. Phillips,

Ph.D., Patricia Pulliam Phillips, Ph.D. (210 pp., paperback with CD-ROM, 2005)


Quick! Show Me Your ValueEver yday HR profess iona l s st rugg le to communicate the dollar value of their work to CEOs, CFOs, VPs and line managers, who in turn must choose where to allocate corporate dollars. Quick! Show Me Your Value takes the mystery out of corporate f inance and shows you how to build your value proposition and communicate it to budget managers at al l

levels. Theresa Seagraves (246 pp., paperback with CD-ROM, 2004)


Resizing the OrganizationResizing the Organization brings together the most renowned experts in the f ield to offer the latest theories, best business practices, and proven techniques for effectively meeting the challenge of resizing today’s (and tomorrow’s) organizations. This resource offers executives, managers and human resource professionals a guide to addressing the human and cultural

aspects of mergers, acquisitions, downsizings, and other transitions while managing effective change strategies with insight and innovation. Kenneth De Meuse, Mitchell Lee Marks (432 pp., paperback with CD, 2003)


SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION


BUSINESS/HR MANAGEMENT

2009 Payroll SourceThe Payroll Source® provides the essential in format ion you need to keep your company in compliance with federal laws and regulations af fecting your payrol l operations. Comprehensive and clearly written by a leading payroll expert, this revolutionary book eliminates the need to refer to multiple sources seeking answers

to your payroll questions. American Payroll Association (400 pp., paperback, 2009)


Building Pay Structures:How-to Series for the HR Professional

Compensation programs must ref lect an organ izat ion’s busines s s t rateg y whi le remaining f lex ible enough to meet the organization’s constantly changing needs. This booklet explains how to design and implement pay st ructures that suppor t your organization’s business strategy while balancing internal equity against external

competitiveness. Stephanie Y. Wilson, CCP, Daniel P. Purushotham, CCP (24 pp., paperback, 2009)


COMPENSATION

{NEW Stop Bullying at Work: Strategies and

Tools for HR and Legal ProfessionalsAn estimated 71.5 million worke r s r e po r t b e i n g targets of or witnesses to workplace bullying. Such abu s ive behav ior le ad s to Amer ican busines ses losing approximately $300 billion per year as a result. This book is designed to

provide not only an overview of the problem of workplace bullying, but practical solutions to help HR professionals and their companies proactively deal with the problem. Teresa A. Daniel (150 pp., paperback, 2009)

Item #61.16512: $15.95 member/$17.95 nonmember

}Supervisor’s Guide to Human Resources

Written specifi cally with the departmental supervisor in mind, Supervisor’s Guide to Human Resources is a must-have reference tool aimed at helping supervisors better understand employment law and related best practices when dealing with employee relations issues. This reference book helps

increase supervisors’ awareness and understanding of the important role they play in managing HR-related issues with their employees. J.J. Keller (200 pp., spiral bound, 2006)


Supervisor’s Guide to Labor RelationsThis book outl ines, in practical language, the appropriate behaviors a supervisor should display during a labor-organizing campaign. To protect the r ights of the company, the employees and the union, supervisors must know exactly how to act. T.O. Collier, Jr. (21 pp., paperback, 2001)


SHRMPUBLICATION

SHRMPUBLICATION

Tough Questions—Good AnswersWhat would you g ive to stand up at a press conference or go into any executive presentation, sales call, employee review, or media interview with conf idence, knowing that whatever type of question is thrown at you, you’ll be able to handle it? Now you can. Through Tough Questions–Good Answersyou’ll learn why there is no need to fear tough

questions when you know how to identify them and craft your answer to refl ect the message you want to deliver. Thomas F. Calcagni (156 pp., paperback, 2007)


Toxic Workplace! Toxic Workplace! is the fi rst book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others’ thoughts and energies, even undermining their very sense of well-being. Based on al l-new research with over 400 leaders, this book illustrates how to manage existing toxic behaviors and

ultimately design organizational communities of respectful engagement. (256 pp., paperback, 2009)


{NEW Weathering Storms: Human Resources in

Diffi cult Times The news is dismal—fal l ing home pr ice s a m id record foreclosures, the credit crisis, infl ation-eroding pay, declining do l l a r v a lue , a nd l ayo f f s ever ywhere—a cont inu ing downward spiral, which means

that it is time for HR professionals to get busy! They must look at measures that they can bring forward to help ensure the health of the business and its staff. SHRM (176 pp., paperback, 2008)


}


SHRMPUBLICATION



COMPENSATIONThe Compensation Handbook, 5th Edition: A State-of-the-Art Guide to Compensation Strategy and Design, 5th Edition

The Compensation Handbook has been recognized as one of the most authoritative references in the fi eld and belongs within arm’s reach of all HR professionals. Edited by experts Lance and Dorothy Berger, it provides coherent strategies and well-orchestrated planning guidelines for all aspects of compensation, data and guidance

from more than 50 top leaders in the f ield. Lance Berger, Dorothy Berger (656 pp., paperback with CD, 2008)


The Complete Guide to Executive Compensation, 2nd Edition

Fi l led with techniques for ga in ing a powerful edge in the executive-talent wars, this updated and expanded second edition explains how to design and administer executive compensation programs that are strategically, economically and culturally sound. Available in July. Bruce R. Ellig (736 pp., hardcover, 2007)


{Solving the Compensation Puzzle: Putting Together a Complete Pay and Performance System

A n e f f e c t i v e compensation program r e c o g n i z e s t h a t m o n e t a r y r e w a r d s c h a n g e e m p l o y e e behav ior. Employees w a n t a p p r e c i a t i o n and a plea sant work environment, but they need to bel ieve that extra ef fort is noticed

and rewarded. Checklists, practical tips, sample policies, training materials and forms designed by Sharon Koss will help you design a pay-for-performance system for your organization—whether you are starting from scratch or trying to improve part of the current system. Susan K. Koss (158 pp., paperback with CD, 2007)


}{

Understanding the Federal Wage & Hour Laws: What Employees Must Know about the FLSA and Its Overtime RegulationsThis authoritative reference will guide you through the changes you need to make in order to meet the challenges of the multitiered compliance requirements of different state and federal regulations. Written for HR professionals, not attorneys, Understanding the Federal Wage & Hour Laws succinctly and thoroughly covers all aspects of the FLSA. (176 pp., paperback, 2004)


}

Survey Handbook & Directory: A Guide to Finding and Using Salary Surveys

Survey Handbook & Directory: A Guide to Finding and Using Salary Surveys unravels the mystery of salary surveys— piece by piece, step by step. It covers the whole process in a straightforward manner: from survey fundamentals (such as how to select benchmark posit ions and def init ions of

survey terms) to f inding and selecting surveys, creating a customized survey, pricing key jobs and even antitrust implications. WorldatWork (158 pp., paperback, 2006)


U.S. Master Payroll Guide 2009The U.S. Master Payroll Guide is designed to meet the needs of customers who outsource their payroll, handle their payroll internally, subscribe to an electronic payroll library, or who cannot afford a comprehensive payroll resource. CCH (672 pp., paperback, 2009)

Item #48.16037-09: $99.95 member/$109.95 nonmember

Wage and Hour Answer Book, 2009 EditionThe Wage and Hour Answer Book gives you authoritative, plain-English explanations of how—and when—the Fair Labor Standards Act (FLSA) and other wage and hour laws govern the employer-employee relationship, and what may happen when violations occur. Aspen (640 pp., paperback, 2008)


The WorldatWork Handbook of Compensation, Benefi ts & Total Rewards

A useful guide to compensation and benefi ts for any busy HR professiona l focused on attract ing, motivat ing and retaining employees, this book is appropriate for HR generalists and compensation and benef its specia l ist s who need a ready source for their many technical needs. It will help you understand the concept of total rewards and

learn how to design an integrated rewards program to drive desired behaviors in the workforce, reinforce overall business strategy and ensure organizational success. WorldatWork (864 pp., hardcover, 2007)



The Talent Management Essentials Series

presents innovative and modern organizational

tools, approaches, and techniques designed

to keep any organization moving forward by

fully engaging, developing, and leveraging

one’s workforce. Designed with the busy

professional in mind, these books are fi lled

with essential content and cutting-edge

research on the topics that really matter.

Performance Management A New Approach for Driving Business Results Item # 48.23583

Designing and Implementing Global Selection Systems Item # 48.25508

Designing Workplace Mentoring Programs An Evidence-Based Approach Item # 48.23539

Mistreatment in the Workplace Prevention and Resolutions for Managers and Organizations Item # 48.23053

Employee Engagement Tools for Analysis, Practice, and Competitive Advantage Item # 48.36553

Career Paths Charting Courses to Success for Organizations and Their Employees Item # 48.36557

Developing Women Leaders A Guide for Men and Women in Organizations Item # 48.21553

Online Recruiting and Selection Innovations in Talent Acquisition Item # 48.24517

Real-Time Leadership Development Item # 48.23585

Senior Executive Assessment A Key to Responsible Corporate Governance Item # 48.23586

Member: $27.95/eaNonmember: $29.95/ea

CONSULTING & OUTSOURCINGOutsourcing Human Resources Functions: How, Why, When, and When Not to Contract for HR Services, 2nd Edition

This book expla ins a l l of the basics of outsourcing and gives HR professionals and corporate executives practical tools with which to make an outsourcing decision, identify functional candidates for outsourcing, defi ne requirements, assess the proposals and bidders, provide a contract for services, and manage outsourced functions successfully. It

covers offshoring as well. Sample contracts available on the companion CD-ROM. Mary F. Cook, Scott B. Gildner (240 pp., paperback with CD, 2006)


Performance Consultant’s Fieldbook: Tools and Techniques for Improving Organizations and People

The Per formance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with cl ients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors,

and ideas adopted. (300 pp., paperback with CD, 2006)


SHRMPUBLICATION

SHRMPUBLICATION

{Performance Consulting, 2nd Edition:Practical Guide for HR and Learning Professionals, 2nd Edition

To meet increasingly d e m a n d i n g organizational goals, H R depa r t ment s mu s t s h i f t f r om traditional training methods (i.e. what employee s le a r n ) t o p e r f o r m a n c e c o n s u l t i n g ( i . e . w h a t e m p l oye e s

must do to achieve those goals). This book helps HRD pract it ioners who are wi l l ing to move beyond the traditional training role to performance consulting and become true business partners. Dana Gaines Robinson & James C. Robinson (240 pp., paperback, 2008)

Item # 61.13504: $23.95 member/$29.95 nonmember}


SHRMPUBLICATION



EMPLOYEE RELATIONS101 Sample Write-Ups for Documenting Employee Performance Problems: A Guide to Progressive Discipline & Termination

These ready-to-go documents eliminate the fretful second-guessing about what to say and how to say it. Expertly written, they cover every kind of problem. In addition, you will f ind a complete explanation of the entire disciplinary process and—as a last resort—18 sample termination letters. A diskette with

all the sample write-ups (saved in Microsoft Word format) is included as well. Paul Falcone (384 pp., paperback with CD-ROM, 1999)


1001 Ways to Reward EmployeesEmpower ment . Se l f-Di rec ted Teams . Continuous Improvement. Achievement Awards. Case Studies. It would be impossible to do justice to the enormous wealth of ideas that Bob Nelson, in his remarkable 1001 Ways series, has elucidated for both employers and employees. This best-selling series points to a

new way of looking at employee-employer relations, offering practical advice and evidence alongside indispensable and clear business theory. Bob Nelson (352 pp., paperback, 2005)


2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases that Really Get Results

You may know the points you need to get across in performance reviews, but putting them on paper is another matter. Author Paul Falcone puts the right words at your fi ngertips, covering the 25 most commonly rated factors, including productivity, teamwork and more. In addition to the hundreds of performance phrases, an appendix of helpful individual

words is included. Paul Falcone (224 pp., paperback, 2005)


The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It’s Too Late

Ident i f y t he “pu sh ” f ac tor s i n you r organization with this data from surveys of more than 19,000 employees performed by the prestigious Saratoga Institute. This critical book examines how the employee and employer travel a two-way street of expectation and reality; the warning signs of unmet expectations and how to react to

them; how incomplete talent strategies lead to employee-job mismatches; and more. Leigh Branham (240 pp., hardcover, 2004)


24

22

25

23

23

23

25


EMPLOYEE RELATIONSBrand for Talent

Using every socia l media tool avai lable at their f inger t ips, workers br ing high expectations to search for work experiences that offer connection and fulfi llment beyond traditional def initions of task, opportunity and security. Brand for Talent shows how creating a talent brand can help any business thrive in the new talent marketplace—and

with the new consumer of work—to get the right people in the right work at the right time. Mark Schumann, Libby Sartain (272 pp., paperback, 2009)


Create Your Own Employee Handbook: A Legal & Practical Guide

Create Your Own Employee Handbook provides all the information and policies that managers, HR professiona ls and business owners need to create their own reader-friendly guide. Each chapter covers a different topic, including at-will employment, hir ing, pay and payrol l, workdays and hours, and per formance

evaluations, among other important issues. Amy DelPo, J.D., and Lisa Guerin, J.D. (448 pp., paperback with CD-ROM, 2007)


Creating Value Through People: Discussions with Talent Leaders

What makes people want to perform to the best of their abilities? How can your f irm evaluate the effectiveness of its human capital strategies and its human resources programs? Creating Value Through People contains unique stories through interviews with human capital innovators, selected for their singular views and perspectives on inspiring, encouraging,

and leading people to do their best, both in and outside of the workplace. Mercer (271 pp., paperback, 2009)


Dealing with Problem Employees: A Legal GuideEven the most di l igent managers wi l l one day have to dea l with a problem employee. Whether it’s poor performance, misconduct, or simply a poor fi t between the worker and the job, employee problems can lead to serious trouble. This must-have resource provides a summary of workplace problems and strategies for handling them,

as well as legal basics every HR professional should know. Amy DelPo and Lisa Guerin (544 pp., paperback, 2007)

Item # 48.23091-4: $38.95/$44.99 nonmember

Developing Women LeadersDeveloping Women Leaders answers the question ‘How do we best develop women leaders? ’ with practical solutions drawn from current literature and the author’s personal interviews with high-achievers in major U.S. companies and universities. This book presents research-based, practical solutions to help people in organizations develop talented women. It

describes what organizations and individuals need to know about leadership competencies, personality, and leadership styles. It explains gender-related issues that affect the behaviors of both women and men at work. (184 pp., paperback, 2009)


Don’t Bring it to WorkThis is the f i r st book to explore what happens when patterns originally created to cope with family confl icts are unleashed in the workplace. It helps readers dramatically improve their professional relationships by taking control of the underlying family patterns that so frequently stymie them. Sylvia Lafair (256 pp., paperback, 2009)


{Employee Engagement: Tools for Analysis, Practice, and Competitive AdvantageProviding practical advice, tools, and case examples, Employee Engagement translates best practices, ideas and concepts into concrete and practical steps that will change the level of engagement in any organization.

Explores the meaning of engagement and how engagement differs signifi cantly from other important yet related concepts like satisfaction and commitment

Discusses what it means to create a culture of engagement

Provides a practical presentation deck and talking points managers can use to introduce the concept of engagement in their organization

Addresses issues of work-life balance, and non-work activities and their relationship to engagement at work

(224 pp., paperback, 2009)

Item # 48.36553: $27.95/$29.95 nonmember

}


SHRMPUBLICATION



EMPLOYEE RELATIONSEmployee Handbook and Personnel Policies Manual

A one-step reference for personnel policies with guidelines on how to draft policies and avoid common pitfalls, Employee Handbook and Personnel Policies Manual is an essential reference tool for every personnel director, labor relations consultant, payroll manager, and EEO coordinator. It’s a non-technical guide to laws and regulations applicable to

handbooks and personnel policies. Richard J. Simmons (680 pp., paperback, 2000)


Encyclopedia of Personnel Forms With the Encyclopedia of Personnel Forms you can wr ite your own professionally developed, employer-proven pol ic y manua l by ju s t selecting from or adapting more than 200 f ield-tested policy statements. T h i s comple t e how- to g u ide includes a pol icy for ever y HR area, from absenteeism to workers’

compensation, from conservative to progressive choices. Thompson (1500 pp., paperback, 2002)


The Manager’s Legal HandbookThe Manager’s Legal Handbook is a must have resource for anyone supervising employees. Ideal as both an introduction for new supervisors and a desk reference for seasoned HR professionals, it helps you safely and legally apply the law to your workplace. Combining checklists, lessons from the real world, quizzes, dos and don’ts, and 50-state charts, this comprehensive handbook covers everything from hiring to fi ring. Amy DelPo & Lisa Guerin (330 pp., paperback, 2005) Item # 48.14074-4: $36.95 member/$39.99 nonmember

Dealing with Problem EmployeesEven the most diligent managers will one day have to deal with a problem employee. Whether it’s poor performance, misconduct, or simply a poor fi t between the worker and the job, employee problems can lead to serious trouble. This must-have resource provides a summary of workplace problems and strategies for handling them, as well as legal basics every HR professional should know. Amy DelPo & Lisa Guerin (544 pp., paperback, 2007) Item # 48.23091-4: $38.95 member/$44.99 nonmember

The Essential Guide to Family and Medical Leave Navigating the ins and outs of the FMLA is no small task. This comprehensive guide provides all of the state-by-state information and forms HR professionals and managers need to comply with the FMLA. The completely revised 2nd edition covers major legal changes, including military family leave and new regulations.The CD-ROM contains sample dialogues to help guide effective communication with employees. Lisa Guerin & Deborah C. England (448 pp., paperback, 2009)


Even the most diligent managers will one day have to deal with a problem employee. Whether it’s poor performance, misconduct, or simply a poor fi t between the worker and the job, employee problems can lead to serious trouble. This must-have resource provides a summary of workplace problems and strategies for handling them, as well as legal basics every HR professional should know. Amy DelPo & Lisa Guerin (544 pp., paperback, 2007) Item # 48.23091-4:

The Essential Guide to Family and Medical Leave The Essential Guide to Family and Medical Leave The Essential Guide to Family and Medical Leave The Essential Guide to Family and Medical Leave Navigating the ins and outs of the FMLA is no small task. This comprehensive guide provides all of the state-by-state information

{NEW A History of Human Resources:

SHRM’s 60-year JourneyFrom the roots of an emerging industrialized society to the leader of a global economy, the human resource management profession has grown into one of the most crucial aspects of any business’ success. A History of Human Resources tracks how the HR profession went from a novel concept to a driving force in major decision-making. This fascinating journey is one in which SHRM has helped support and inf luence for over 60 years. SHRM (95 pp., hardcover, 2008)


}SHRMPUBLICATION

SHRMPUBLICATION


EMPLOYEE RELATIONSEnding the Employment Relationship

An updated edition of the title Conducting Lawful Terminations, this book aims to provide a better understanding of the legal obligations that employers owe their employees when the employment relationship ends. It also strives to impart some practical wisdom on how to sever the employment relationship in such a way that the risk of ending up before a jury,

judge or administrative tribunal is minimized. SHRM (120 pp., paperback, 2001)


Growing Great Employees: Turning Ordinary People into Extraordinary Performers

In Growing Great Employees, you’ll learn how smart managers and executives stay ahead of the competition by investing in their people. Whether you’re a manager or a senior executive, this book is your guide to creating a dynamic workplace. Erika Andersen (288 pp., hardcover, 2006)


How to Design, Implement and Interpret an Employee Survey

Employee opinion is the most important barometer of employment conditions at any company. But marshal l ing hundreds (or thousands) of individual perceptions into a cohesive workplace initiative demands an organized approach. McConnell presents a practica l star t-to-f inish methodology for getting the most out of an employee

opinion survey, from determining what conditions to survey to completion of follow-up procedures. John H. McConnell (317 pp., paperback, 2003)




How to Develop a Personnel Policy Manual This guidebook for human resources p r o f e s s i o n a l s r e l i e v e s t h e o f t e n burdensome task of developing a personnel policy manual. To make the job as easy as possible, the book features 305 prewritten policy statements in actual use at top-performing companies. They’re some of the best examples available of concise, well-

written, and legally sound policy statements. Use them as models for your own personnel policy manual or duplicate the statements just as they are. Joseph W.R. Lawson II (576 pp., paperback, 2005)


How to Develop an Employee HandbookOne of a company’s most impor tant communicat ion tools is the employee handbook. But creating or revising one can be an overwhelming job. It must be legally sound, up-to-date, clearly written and comprehensive. This ready-to-use guidebook, now in its second edit ion, practically writes the handbook by itself !

Joseph W.R. Lawson II (392 pp., paperback, 1998)


Investigating Workplace Harassment: How to Be Fair, Thorough and Legal

This book offers experience-tested techniques for investigating allegations of all types of harassment. There is advice for every step of an investigation, as well as exercises that help develop skills in writing statements, assessing evidence and conducting interviews. Amy Oppenheimer, J.D., and Craig Pratt, SPHR, MSW (204 pp., paperback, 2003)


SHRMPUBLICATION

SHRMPUBLICATION

{Intelligent MentoringFor today’s enterprises, few challenges are as daunting as preparing tomorrow’s leaders. Mentoring is one of the most powerful tools at their disposal. But not all mentoring programs are equally effective, and not all companies have learned how to sustain mentoring. One company has: IBM. Intelligent Mentoring reveals how IBM has done it–and offers specif ic guidance and best practices you can use to achieve equally powerful results.

Intelligent Mentoring shows how IBM has fully integrated a diverse portfolio of formal mentoring initiatives into both talent development and innovation promotion. Whether you’re a business leader, strategist, Chief Learning Offi cer, training specialist, coach, or consultant, this book presents a state-of-the-art framework for making mentoring work. Drawing on IBM’s experience, the authors demonstrate how to build a diverse portfolio of effective mentoring programs … use mentoring to strengthen organizational intelligence … build sustainable communities of mentors and mentees … promote collaboration across differences … and above all, link mentoring to strategy and use it to sustain competitive advantage. Audrey J. Murrell, Sheila Forte-Trammell, Diana A. Bing (256 pp., hardcover, 2008)


}


SHRMPUBLICATION



EMPLOYEE RELATIONS

{Performance Management: A Pocket Guide for Employee Development

This comprehensive text offers an engag ing examinat ion o f t he ent i r e proce s s o f per formance management, and provides both theoretical concepts and practical how-to skills. It is organized around a straightforward model of per formance management

that includes def ining performance, diagnosis, evaluation, feedback and improving performance. James Rollo (182 pp., paperback, 2001)


}The Progressive Discipline Handbook: Smart Strategies for Coaching Employees

This how-to guide full of practical and legal advice will help you identify an appropriate level of discipline, deal with employees when discipline is necessary, correct and monitor problems, and prevent future problems. The CD-ROM provides useful forms, checklists, audio dialogues and quizzes to reinforce

core lessons. Margaret Mader-Clark, Lisa Guerin (512 pp., paperback with CD, 2007)


Ready-to-Use-Performance Appraisals Performance appraisals are one of the least enjoyable duties managers face. They’re time-consuming, tedious and require the perfect balance between criticism and praise. This col lection of handy, ready-to-use performance appraisals will save you time and effort, while increasing the clarity and value of your appraisals. These customizable

sample evaluations can address almost any situation. William S. Swan Ph.D. and Leslie E. Wilson (512 pp., paperback with CD, 2007)


The Talent Management HandbookThe Talent Management Handbook will help you design career plans that boost employee mora le, a s wel l a s create and sust a in excellence in your organization. It is full of simple, effi cient, easy-to-follow methods for assessing, planning and developing high-value people to meet your organization’s current and future needs. Dorothy R.

Berger, Lance A. Berger (450 pp., paperback, 2003)


Managing Employee Retention: A Strategic Accountability Approach

Employee turnover is the most undervalued issue facing businesses. Managing Employee Retention presents a logical process to manage retention—from identifying costs and causes of turnover, to designing solutions that match causes, developing tracking tools, placing alerts for action and measuring ROI. Jack J. Phillips, Ph.D., and Adele O. Connell, Ph.D.

(355 pp., hardcover, 2003)


Mistreatment in the WorkplaceThis guidebook, rich in il lustrative cases, competently tells human relations practitioners and manager s how to prevent, detect , diagnose, and redirect perceived unfairness in work situations. This book succeeds in merging state-of-the art science with clear and much needed recommendat ions for dealing with mistreatment at work. (224 pp.,

hardcover, 2009)


New Employee Orientation TrainingDesign new employee programs at the organizat iona l or depar tmenta l levels with this f lexible, icon-driven format. Also included are dozens of worksheets, exercises, structured experiences, handouts, and assessments. Plus, the companion C D - ROM , w i t h i t s r e a d y- t o -u s e PowerPoint presentations and electronic

copies of all supporting material featured in New Employee Orientation Training, make implementing a new employee training program a just-in-time reality. Karen Lawson (200 pp., paperback with CD, 2002)


The Performance Appraisal Question and Answer Book Most managers hate conducting performance appraisal discussions. What’s worse, few feel confi dent in their ability to accurately assess the performance of a subordinate. In The Per formance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common—and most diffi cult—questions about this vitally important but

often misunderstood and misused tool. Dick Grote (240 pp., paperback, 2002)


SHRMPUBLICATION

SHRMPUBLICATION


International Assignment ProgramsManaging international assignment

programs in today’s business

environment has become increasingly

challenging. The intent of International

Assignment Programs is to highlight

the most critical issues, focusing

on three key areas – dealing

with policy dilemmas, addressing

expatriate concerns, and establishing

effective administration systems.


Item # 61.15502

Expatriate Compensation StrategiesToday’s multinational companies face

far more complex mobility issues than

compared with the past. Deciding

on the types of compensation

policies to implement, as well as

how to communicate and administer

them, has become a major strategic

and logistical challenge for many

companies. Expatriate Compensation

Strategies explains and distinguishes

the main alternative approaches to pay

packages. (36 pp., paperback, 2009)

Item # 61.15503

Managing the International Assignment ProcessThe success of any global mobility

program depends on a series of

complex and interlinked processes.

To this end, Managing the International

Assignment Process provides a

comprehensive overview of the

critical aspects and issues of

managing global mobility programs

including effective management of

critical processes such as selection,

assignment planning, relocation

services, family support, career and

repatriation planning, and establishing

metrics to assess assignment results.


Item # 61.15507

Benchmarking International Assignment ProgramsBenchmarking International Assignment

Programs addresses the issues involved

in benchmarking assignment policies

against external competitive practice

and the equally critical need to obtain

internal feedback on the program from

both the managers and the assignees.

The book describes the latest and

most effective methods involved in

comparing assignment policies and

the costs of those policies against

those of other companies —whom

to benchmark against and how to go

about it. (30 pp., paperback, 2009)

Item # 61.15506

Also in this SeriesExpatriate CompensationItem # 61.15500

Global Compensation and Benefi tsItem # 61.15504

Short-Term International AssignmentsItem # 61.15501

.............................................

Member: $14.95/ea Nonmember: $18.95/ea.............................................

Purchase the SetItem # 61.15500K

Member: $93.95/ea Nonmember: $118.95/ea

15Online Orders: www.shrm.Org/shrmstOre PhOne Orders: (800) 444–5006, OPtiOn #1Online Orders: www.shrm.Org/shrmstOre PhOne Orders: (800) 444–5006, OPtiOn #1


Item # 61.15507Item # 61.15507Item # 61.15506 Purchase the Set

Item # 61.15500KItem # 61.15500K

Member: $93.95/ea Nonmember:

GLOBAL HR MANAGEMENT SERIES by Roger Herod

GLOBAL HRThe Best of Global HR

This collection of articles is broken down into seven sections spanning from Global HR and Global Reward Practices to Global Mergers & Acquisitions and other selected references. It also touches on such topics as Global Broadbanding, Compensation Issues Facing Companies in the Global Marketplace, and Developing a Global

Benefi ts Strategy. (paperback, 2007)


International Labor & Employment Laws Volumes 1 & 2 Book & Supplement

International business activities c an expose compan ie s to complex labor and employment l aw requ i rement s that a re vast ly d i f ferent f rom those they are accustomed to under U.S. laws. International Labor and Employment Laws prepares you with the most cur rent information about the relevant

requirements of the world’s major economies. William L. Keller, Timothy J. Darby (4-book set, hardcover, 2004)

Item # 48.15559E: $880.00 member/$930.00 nonmember

Benchmarking International Assignment ProgramsBen chmark ing Int e rna t iona l Ass ignment Programs addresses the issues involved in benchmarking assignment policies against external competitive practice and the equally critical need to obtain internal feedback on the program from both the managers and the assignees. The book describes the latest and most ef fective methods involved in

comparing assignment policies and the costs of those policies against those of other companies —whom to benchmark against and how to go about it. (30 pp., paperback, 2009)


Offi cial GPHR Certifi cation GuideThis guide is designed to provide HR professionals with relevant information about the GPHR Body of Knowledge on which the exam is based. It includes tips for exam preparation, suggested resources, and a 50-question practice exam, including answers, rationales for the answers, and coding. It’s an ideal tool for HR professionals

preparing for certifi cation as a Global Professional in Human Resources (GPHR). HR Certif ication Institute (89 pp., paperback, 2009)



SHRMPUBLICATION



HR AND THE LAW2009 State by State Guide to Human Resources and the Law

This comprehensive, authoritative guide to the employment laws of the 50 states and the District of Columbia is designed to provide quick access to each state’s laws on the expanding number of issues and concerns facing business executives and their advisors—the professionals in HR, compensation and employee benefi ts who

work in multi-jurisdictional environments. Aspen (1,352 pp., paperback, 2008)


The Complete Guide to Human Resources and the Law, 2009 Edition

This 2009 edition has been updated for changes in both law and business, and it also provides more practical tips and checklists than ever before. In addition, a careful reorganization now provides shorter, more easily managed chapters. Updates ref lect all recent major developments, including a nation at war, a recession and a rugged stock

market. Dana Shilling (96 pp., paperback and CD ROM, 2008)


The Employer’s Guide to Union Organizing Campaigns In this environment every employer may f ind themselves subject to organizing efforts. The Employer’s Guide to Union Organizing Campaigns helps you guide your company through every stage of union organizing campaigns, so that you can react quickly, effectively, and legally even before organizing begins. Aspen

(564 pp., ring binder, 2008)


NEW The Employer’s Immigration Compliance Desk Reference

Written for HR professionals and others charged with the complex task of guiding employer s through the cha l lenges of immigrat ion compl iance, th is t imely reference asks and answers nearly 500 questions. Il lustrations, checklists, and sample documents and policies are included to give you the tools that wil l help in

implementing or improving your immigration compliance program. Gregory H. Siskind (300 pp., hardcover, 2009)


SHRMPUBLICATION

SHRMPUBLICATION

Employment Law Answer Book, 6th EditionPacked with concrete examples, practical pointers, and proven employer strategies to minimize legal risk, the Employment Law Answer Book places at your f ingertips the latest laws, analysis and guidance. Aspen (940 pp., paperback, 2008)


New Edition Available in June

The Essential Guide to Family and Medical LeaveNavigating the ins and outs of the FMLA

is no smal l ta sk. This comprehensive guide provides al l of the state-by-state information and forms HR professionals and managers need to comply with the FMLA. The completely revised 2nd edition covers major lega l changes, including military family leave and new regulations. The CD-ROM contains sample dialogues

to help guide effective communication with employees. Lisa Guerin & Deborah C. England (448 pp., paperback, 2009)


{NEW The Essential Guide to Federal

Employment Laws, 2nd EditionFor each law, th is indispensable book prov ide s ea sy- to -access in format ion on which companies m u s t c o m p l y ; wh ich employee s are protected; what t he l aw r equ i r e s

and prohibits; recordkeeping, posting, and notice requirements; which federal agency enforces the law; penalties for violating the law; and resources for further information. Amy DelPo and Lisa Guerin (481 pp., paperback, 2009)


}The Essential Guide to Workplace Investigations

This practical, 350-page legal reference is a step-by-step guide to investigating and resolving common workplace issues. It is packed with tips and strategies that will help you sort out your workplace problems quick ly. Author Lisa Guer in expla ins how to conduct an investigation that will stand up in court, providing you with

helpful instructions for addressing the four common kinds of workplace complaints: harassment, workplace threats and violence, employee theft, and discrimination. Lisa Guerin (435 pp., paperback with CD-ROM, 2007)


SHRMPUBLICATION

SHRMPUBLICATION


If you’re manually tracking intermittent time off for FMLA leave requests, you know how troublesome it can be. Gradience® FMLA Tracker software automates the process to save you time, minimize errors and ensure compliance.

• Calculates available time based on new FMLA guidelines and your company policies

• Allows you to defi ne your leave rights: 12 weeks, 26 weeks or company policy

• Generates company responses and all mandatory FMLA forms

• Includes 9 reports: Monthly Summary, Balance Summary, Leave Tracker, Event Detail and more

Order Yours Today!

Take the guesswork out ofmanaging FMLAleave requests

91107_GrdncSHRM_AD.indd 1 4/27/09 11:33:37 AM

HR AND THE LAWFamily and Medical Leave Handbook

This handbook includes a spec ia l report that serves as a quick reference guide to the new DOL regulations and how they affect you. It highlights the difference between the proposed and f inal regulations. It also comes with a one-year subscription that includes twelve updates of new and revised pages for your handbook ref lecting FMLA

developments, so you’re always working with current, accurate information. Thompson (481 pp., paperback, 2009)


The Manager’s Legal Handbook The Manager’s Legal Handbook is a must have resource for anyone supervising employees. Ideal as both an introduction for new supervisors and a desk reference for seasoned HR professionals, it helps you safely and legal ly apply the law to your workplace. Combining checklists, lessons from the real world, quizzes, dos

and don’ts, and 50-state charts, this comprehensive handbook covers everything from hiring to fi ring. Amy DelPo & Lisa Guerin (330 pp., paperback, 2005)


U.S. Master Employee Benefi ts Guide 2009U.S. Master Employee Benef its Guide 2009addresses federal tax and employment laws impacting employee benefi ts, communication, management, reporting and disclosure, as well as other compliance issues concerning nonpension benefi ts. It thoroughly explains the employee benef it issues arising out of recent regulatory changes. CCH (840 pp.,

paperback, 2009)


Your State & Federal Employment Law ManualPerfect for small business owners, human resource managers or personnel directors, this desktop reference contains federal and state information on the issues you may face in today’s changing workplace. It includes wages and hour regulations, federal and state comparison charts, compliance and record-keeping requirements, employment

screening, d iscr iminat ion, and much more ! Cer idian (paperback, 2008)

Item # 48.23011: + the two-letter state abbreviation. Price varies by state guide; some are one volume, others are two. Please visit www.shrm.org/shrmstore for pricing and more information.

Volume I

California and Federal Employment Law Manual


SHRMPUBLICATION



ORGANIZATIONAL DEVELOPMENTHow To Measure Training Results

How To Measure Training Results presents pr ac t ic a l tool s for co l lec t i ng and measuring six types of data critical to an overall evaluation of training. This timely resource includes dozens of reproducible tools and processes for training evaluation and shows how to measure both fi nancial and intangible/nonfi nancial results. Jack J. Phillips, Ph.D., Ron D. Stone (300 pp.,

paperback, 2002)


Offi cial PHR and SPHR Certifi cation GuideUpdated in 2009 to cover the current PHR/SPHR Body of Knowledge, this thorough test-preparation guide is an ideal tool for HR professionals preparing for certif ication as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR). It includes tips for exam preparation, suggested resources, and a practice exam, including answers

and rationales for the answers and coding. HR Certifi cation Institute (112 pp., paperback, 2009)


{Time Management Memory Jogger

Ti me m a n agement i n vo l v e s wo r k i n g on the r ight th ing s ( e f fec t ivene s s ) a nd doing them the best w a y ( e f f i c i e n c y ) . Throughout this book, you will examine ways to improve how to get things done. Part of the best-sel l ing Memory

Jogger series, The Time Management Memory Jogger lets you work smarter and create time for the life you want. Peggy Duncan


}

{Coaching in the Workplace

T h i s po cke t g u id e t o coaching g ives managers and supervisors an on-the-job edge for bringing out the best in their employees. It ’s packed with proven t echn ique s for mov ing forward in just about every

situation a manager may encounter. Tim Hallbom, Nick LeForce (216 pp., paperback, 2008)


}Complete Guide to Mergers and Acquisitions

Mergers and acquisitions (M&A) experts Tim Galpin and Mark Herndon present an updated and expanded guide to planning and manag ing the M&A process. This comprehensive book is unique in providing the tools to address both the human and operational sides of integration. Tim Galpin, Mark Herndon (240 pp., paperback, 1999)


Effective Succession Planning: Ensuring Leadership Continuity and Building Talent From Within, 3rd Edition

This book presents strategies for identifying competencies, clar ifying values, assessing current and future needs, and creating a complete, systematic succession planning program. The third edition includes new material refl ecting author Rothwell’s surveys on whole system transformation, software

support packages, tapping retirees to manage succession crises, the growing activism of boards, and more. William J. Rothwell (400 pp., hardcover with CD-ROM, 2005)


Handbook for Workplace Learning ProfessionalsThe ASTD Handbook for Workplace Learning Professionals is the def init ive guide for lea rn ing profes s iona l s f rom the most trusted authority in the industry. Packed ful l of key practices from adult learning theory, instructional design and delivery, measurement and evaluation, to human performance improvement and technology

enabled learning. Elaine Biech (904 pp., hardcover, 2008)


{The Firefl y Effect: Build Teams That Capture Creativity and Catapult ResultsSeeking a more innovative and productive workforce? The Firefl y Effect illuminates your path. Kimberly Douglas teaches you how to transform your group’s talents and energy into workable business ideas. Packed with do-it-now tactics and compelling real-world stories, her book helps leaders in all fi elds engage and direct team members in the “fi refl y chase” of creativity—sparking their natural brilliance and leveraging it for truly magical results. Kimberly Douglas, SPHR (224 pp., paperback, 2009)


}


RECRUITING & SELECTION96 Great Interview Questions to Ask Before You Hire, 2nd Edition

Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous hiring decisions. Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask Before You Hire provides readers with the tools they need to elicit honest and complete information

from job candidates, plus helpful hints on interpreting the responses. Paul Falcone (272 pp., paperback, 2008)


101 Strategies for Recruiting Success: Where, When, and How to Find the Right People Every Time

101 Strategies for Recruiting Success of fers practical tips of the trade from a recruiting professional with more than two decades of experience. You’ll learn proven ways to reel in great talent, including how to make your general recruiting operations proactive rather than reactive, 25 ways to fi nd the people your company needs, specif ic advice on how to

recruit for diversity, and more! Christopher W. Pritchard, SPHR (224 pp, paperback, 2006)


Ask the Right Questions, Hire the Best PeopleThe best-selling author of 101 Great Answers to the Toughest Interview Questions takes you step-by-step through the hir ing process. Whether you’re replacing an employee who’s leaving or creating a new position in your organization, Ron Fry shows you how to write a concise and accurate job description, then how to translate it into a realistic set of

search criteria. Ron Fry (224 pp., paperback, 2006)


{The EQ Interview

T h i s b o o k g i v e s readers the ski l ls and understanding they need to a s ses s cand idates’ emotional intelligence and ensure that they’re the r ight f it for the job. Th i s p r a c t i c a l g u ide ex p l a i n s t he f ive areas of emotional intel l igence, and how

these competencies enhance job performance. Adele B. Lynn (192 pp, paperback, 2008)


}

High-Impact Interview QuestionsThis book shows you how to use competency-based behaviora l interviewing methods that will uncover truly relevant and useful information. By having applicants describe specifi c situations from their own experience during previous jobs (rather than asking them hypothetical questions about “what would you do if...”), you’ll be able to identify

specifi c strengths and weaknesses that will tell you if you’ve found the right person for the job. Victoria A. Hoevemeyer (172 pp., paperback, 2005)


Hiring Success: The Art and Science of Staffi ng Assessment and Employee Selection

Hiring Success is a comprehensive guide for using staffi ng assessments to hire the best employees. Research-based, but written in easy-to-understand terms, this book explains what staffi ng assessments are, why they work, and how to use them. This book offers considerable new information on how to describe and think about assessments

from the perspective of their accuracy, fairness and operational value. Steven Hunt, Ph.D., SPHR (286 pp., paperback, 2007)


How to Choose the Right Person for the Right Job Every Time

Trad it iona l i nter v iew techn ique s a re notoriously inadequate when it comes to providing a picture of how a candidate will actually perform on the job. Recently, an interview style proven to more accurately identify the cream of the crop has been making headl ines. It’s ca l led behaviora l inter v iew ing, and it involve s get t ing

candidates to truthfully describe how they responded to past job situations to indicate how well they will handle tasks required in their new position. Louise Kursmark, Lori Davila (224 pp., paperback, 2004)


Legal, Effective References: How to Give and Get ThemHir ing d isaster s can place a company’s productivity, fi nances—and even security—in danger. This practical book helps you avoid those disasters by guiding you in getting and giving substantive, meaningful references. It’s fi lled with realistic advice, forms and sample policies. Wendy Bliss, J.D., SPHR (132 pp., paperback, 2001)


SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION


SHRMPUBLICATION



RECRUITING & SELECTION(Great) Employees Only: How Gifted Bosses Hire and De-Hire Their Way to Success

This guide will show you how to do staffi ng right, letting you minimize your day-to-day managing and focus on the big issues of business. You’ll get an insider’s look at 48 insights into America’s most effective leaders, including what it takes to tap into the “underground” talent market and how to transform employees into lifelong allies.

Dale Dauten (200 pp., hardcover, 2006)


Strategic Staffi ng: A Comprehensive System for Effective Workforce Planning, 2nd ed.

This book describes pragmatic approaches for developing and implementing practical, ef fect ive, t a rgeted st rateg ic s t a f f ing/workforce planning processes. It includes process descriptions, actual examples and case studies, advice and hints, a series of spreadsheet templates that can actually be used to develop strategic staffi ng models, and

PowerPoint presentations that can be used to communicate (and train others on) the strategic staffi ng/workforce planning process. Thomas P. Bechet (336 pp, hardcover, 2008)


SHRMPUBLICATION

SHRMPUBLICATION

Recruiting, Interviewing, Selecting & Orienting New Employees

Now updated and expanded, this classic how-to guide equips HR professionals with the skills and tools to get the best people on board. Filled with sample forms, interview questions and handy checklists, the book goes step-by-step through the entire hiring process. It also includes sections on workplace diversity, electronic recruiting, competency-

related interviewing, and other techniques. Diane Arthur (254 pp., hardcover, 2005)


{NEW Reinventing Talent Management

Reinventing Talent Management addresses critical recruitment and retention questions while helping senior leaders align ta lent with their business s t r ateg y; enabl ing t a lent leaders to do a better job of attracting, selecting and

retaining the best talent; guiding HR professionals to be more successful in building and executing their talent related programs; and much more. William Schiemann (256 pp., hardcover, 2009)


}

AC 26535

AD-62-M

Only $129SAVE $100

Understanding and administering FMLA leave has always been difficult. And ever-changing regulations only add to the confusion. But now there’s a single source you can turn to for simple, legally sound FMLA answers: J. J. Keller’s FMLA Revealed: Understanding Leave Requirements manual.

Written in easy-to-understand language, this attorney-reviewed manual isloaded with information to help you understand the FMLA — including thenewest regulations — and avoid the costs associated with incorrectly appliedleave. This one affordable tool puts over 600 pages of FMLA guidance at yourfingertips, including:

• situational analyses that illustrate how to properly handle complicatedleave requests

• practical tips to help you administer your leave program

• plain-language court case summaries that demonstrate what not to do.

Get the clear FMLA answers you need to help protect yourcompany. Order today and save $100 off the regular price!

Call 800-327-6868Online jjkeller.com/shrmfmla

Make smarter FMLA decisions andhelp avoid unnecessary leave costs


RESEARCH, STUDIES & SURVEYS2008 Employee Benefi ts Survey Report

The SHRM 2008 Employee Benef its Survey Report provides comprehensive information about the types of benefi ts U.S. employers offer to their employees. In addition, the report covers trends in benefi ts offerings over the last fi ve years. More than 220 benefi ts were explored, covering the areas of family-friendly benefi ts, housing benefi ts and health care benefi ts, among others. SHRM (108 pp,

paperback, 2008)


2008 Ethics Landscape in American BusinessA s i n 19 9 7 a nd 2 0 0 3 , S H R M collaborated with the Ethics Resource Center (ERC) on a business ethics survey of SHRM’s membership. The SHRM/ERC 2008 Ethics Landscape in American Business explores ethical misconduct in today’s workplace from the perspective of HR professionals and addresses six key themes. SHRM (60 pp, paperback, 2008)


2008 Global Talent Sourcing Survey ReportThis report is based on a survey that asked HR professionals in the United States and Canada about their organizations’ exper iences with recruit ing, hir ing and retaining workers from foreign and domestic labor pools. It presents fi ndings including the staffi ng challenges organizations are experiencing, actions organizations have taken as a result of

immigration policy, current and HR professionals’ perceptions of use of the Treaty NAFTA visa. SHRM (40 pp, paperback, 2007)


2008 HR’s Evolving Role in OrganizationsThi s repor t i s ba sed on a su r vey that a sked HR professiona l s about organizational practices and HR staffi ng related to human resource functions within their organizations. Findings related to cr it ical HR functions are presented and analyzed by organization staf f size and employment sector to ident i f y d i f ferences in how HR is approached according to organization

characteristics. SHRM (47 pp, paperback, 2008)


SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

2008 Job Satisfaction Survey ReportT h i s s u r v e y r e p o r t p r o v i d e s comprehensive in format ion about factors important to employees—from the perspectives of employees and HR professionals—when assessing overall employee job satisfaction. More than 20 aspects of employee job satisfaction are examined, including career advancement opportunities, benef its, f lexibility to balance life and work, and compensation.

SHRM (70 pp, paperback, 2008)


HR Department Benchmark and Analysis Report 2009Compa re you r HR depa r tment ’s vita l stats with data f rom over 600 organ izat ions that par t ic ipated in this respected survey. Then apply the insights of HR experts to help serve your organizat ion better and more strategically. (178 pp, paperback, 2009)

Item # 48.19506-09: $975.00 member/$1,295.00 nonmember

Research Quarterly: Leveraging HR and Knowledge Management in a Challenging Economy

I n t od ay ’s ch a l l eng i ng e conomy, organizations that optimize knowledge management—a key success factor—are leaders in their f ield. As a strategic business partner, HR plays an important role in foster ing a workplace culture for org an i z a t iona l le a r n ing. From sustainability and education to workforce planning and global knowledge transfer,

knowledge management is essential for competitive advantage. (10 pp., paperback, 2009)


Research Quarterly: The Multigenerational Workforce: Opportunity for Competitive Success

Demographic and social trends will have a signifi cant impact on the workforce in the coming years. Thus, in today’s struggling global economy, it is more important than ever that organizations leverage the knowledge, ski l ls and abi l it ies of al l workers—from al l generations. By capitalizing on the strengths and values of different generations, HR leaders can

create a competitive advantage. (12 pp., paperback, 2008)


SHRMPUBLICATION

SHRMPUBLICATION

Benchmarks 09HR Department Benchmarksand Analysis 2009

SHRMPUBLICATION

SHRMPUBLICATION

Research Quarterly

FIRST QUARTER–2009

Sponsored by

The Multigenerational Workforce: Opportunity for Competitive Success

Published by the Society for Human Resource Management

Opportunity for Competitive

SHRMPUBLICATION

SHRMPUBLICATION

Look for more SHRM Research Reports and Surveys at www.shrm.org/research


SHRMPUBLICATION



VIDEOS & SOFTWARE12 Mistakes Managers Commonly Make

T h i s t r a i n i n g p r o g r a m a d d r e s s e s management pitfal ls and offers potential solutions to improve your management team’s effectiveness and legal compliance. Perfect for fi rst-time managers and seasoned professionals alike. G.Neil (DVD)

Item # 48.19084D: $186.95 member/$207.95 nonmember

Complete Mentoring ProgramThe Complet e Mentor ing Program is a comprehensive, u n i f i ed , cohe ren t a nd prac t ica l approach that is directly based on valid and rel iable professiona l research in the fi eld of adult psycholog y. The ent i re program is centered in the

mentoring model of interpersonal learning as a planned and collaborative initiative. HRD Press (books and DVD)

Item # 48.19085K: $949.00 member/$995.00 nonmember

Descriptions NowUsing Descriptions Now and its library of thousands of jobs, you can easi ly create the exact job descr ipt ions you need—today! Add speci f ic job requirements by answer ing relevant quest ions about qualifi cations, physical demands, supervisory responsibilities, performance competencies and work environment. The sof tware

converts your job descriptions to HTML format instantly. Administaff (Software)


{Five Dysfunctions of a Team Kit

This kit provides everything you wil l need to plan, conduct and follow-up a Five Dysfunctions (½-day, 1-day or 2-day) workshop for a team up to 10 people. It is designed to be used by anyone who wants to help a team improve its performance, including internal and external consultants, team leaders, managers and executives. Patrick Lencioni (books and DVD)

Item # 48.13104K: $999.00 member/$1,200.00 nonmember

}

FMLA Tracker SoftwareFully functioning software automates the process of tracking intermittent leave for employees. It automat ica l ly ca lcu lates available FMLA time based on new federal regulations. Allows users to personalize to f it company policies and generates eight customizable reports. Gradience Software (Software)


{From Sex to Religion: And Everything in Between

These videos will get your employees’ a t t en t ion r i g h t away, with true-to-l i fe examples of harassment that cou ld happen at a ny workp l a ce . These entertaining and educat iona l

videos chal lenge viewers to identify harassing behaviors, and suggest appropriate ways to handle various situations. (G.Neil)

Manager version-Item # 48.19031MD:$129.95 member/$139.95 nonmemberEmployee version-Item # 48.19031ED: $129.95 member/$139.95 nonmember

}Handbook Manager

Create , ed it , update and pr int a cu s tom ized handbook r ight f rom your desktop. Includes more than 100 recommended, legally reviewed policies that comply with federal and state laws for a l l 50 states. Also avai lable in a bilingual edition—create an employee handbook in English and Spanish with

one software title. Gradience Software (Software)


Harassment and DiversityHara s sment i s not just about sex . It can a l so be about race, rel ig ion, age, disabil ity and other protected characteristics. This dramatic story shows a n a l l - t o o - c o m m o n situation, where fr iction between employees grows from “just kidding around” into i l lega l harassment.

Kantola (book and DVD)

Manager Edition-Item # 48.19080: $149.95 member/$169.00 nonmemberEmployee Edition-Item # 48.19080E: $149.95 member/$169.00 nonmember


VIDEOS & SOFTWAREHarassment Prevention & Response Training

Hara s sment P revent ion & Re spon se Training provides everything you need to run a complete harassment training session for managers and nonmanagers. Available in separate versions for these audiences, each includes a fully customizable PowerPoint® presentation on CD-ROM, and study guides. ComplyWare (book and DVD)

Manager version-Item # 48.19085M: $169.95 member/ $199.00 nonmemberEmployee version-Item # 48.19085N: $169.95 member/ $199.00 nonmember

It Takes All Kinds… Diversity in the WorkplaceThis 25-minute training program, narrated by an attorney, is a powerful tool for teaching the value of diversity in the workplace. Using

a true-to-life scenario, it presents a revealing story about the negative effects prejudices can have on workplace relationships. G.Neil (books and DVD)


Legal Survival Skills for ManagersI t ’s no t e a s y t o be a super v i sor the se d ay s . You’ve got to get the job done—often with fewer employees and a t ighter b u d g e t . P l u s , yo u ’r e expected to know exactly what to do or say every time a “people problem” comes up. This video was created to help you f ind your

way through the maze of employment laws and regulations, while at the same time maximizing the performance of your workers. Kantola (books and DVD)


People ManagerPeople Manager makes it easy to keep accurate personnel records and document ac t ion s such a s h i r ing, promot ions , reviews or terminations. It reminds you about important events and it gives you f lexible options for tracking attendance and interfacing with your payroll service. The software also supports payroll services. Administaff (Software)


Performance Appraisals: Getting ResultsIn th i s DV D, you’ l l fol low two d ramat ic story lines. One involves a small business, taking s tep s to for ma l i ze a r e v i e w p r o c e s s f o r t he f i r s t t i me . The other presents a large corporation, attempting to energize an existing system. Watch as two

very dif ferent managers prepare for chal lenging review meetings—and see them apply skills that defuse tension and achieve the desired results. Kantola (books and DVD)


Performance NowMake the performance appraisal system easier with Performance Now. The software produces worksheets for employee self-review or peer review, and its language checker a le r t s you to s en s i t ive or inappropriate words. The employee log tracks performance year round. Administaff (Software)


Policies NowUse the easy-to-use wizard in Policies Now to write professional pol icies for employee handbooks. The Q-and-A process customizes policies and prompts you to consider important issues you might otherwise overlook. A spell checker and thesaurus are included, and the software automatically creates a table of contents and builds an index. Policies Now maintains as

many as six different policy handbooks to accommodate the needs of different employee groups. Administaff (Software)


{The Power of Positive Discipline

This new program gives you six steps of positive, progressive d iscipl ine w h i c h b e g i n w i t h coaching and escalate to stronger measures only as needed to solve the problem. In many cases, employees will respond early in the process. But if not, the later steps help

you address continuing performance shortcomings calmly and professional ly. Kantola (books and DVD)


}


SHRMPUBLICATION



VIDEOS & SOFTWARE

Sexual Harassment: A Commonsense Approach

Speaking directly to supervisors and managers, this

sexual harassment training DVD offers clear guidance

on how to recognize and prevent sexual harassment

in the workplace, and explains their responsibilities

to respond promptly and appropriately.

Manager’s Version – item # 48.29022DM:

$170.95 member/$189.00 nonmember

Employee Version – item # 48.29022DE:


California Version – item # 48.29022DCA:


California Spanish Version – item # 48.29022DCAS:


Manager’s Spanish Version - item # 48.29022DMS:


Employee Spanish Version – item # 48.29022DES:


{Ready Response Series

D e s i g n e d t o help superv isor s r e c o g n i z e a n d r e s p o n d t o potential problems w i t h employee r e l a t i o n s , t h e Ready Response: A Supervisor Training Series explores key HR issues. Each program takes a unique, interactive

approach to training. Supervisors will be put to the test after viewing real-world HR situations. They’ll be challenged to identify the right and wrong ways to respond to each one. The four DVDs in this series are:

Diversity and Discrimination – item # 48.29009DFMLA – 48.29011D Sexual Harassment – item # 48.29010DViolence in the Workplace – item # 48.29012DIndividual DVDs: $209.00 member/$229.00 nonmemberSet of DVDs – item # 48.29008D: $585.00 member/$635.00 nonmember

}

{Winning Workforce Series

J. J. Keller’s Winning Workfo r c e : Rai s ing Yo u r E m p l o y e e s ’ A w a r e n e s s V i d e o Series helps you train y o u r e m p l o y e e s on sensit ive issues t h a t m a y a f f e c t productivity, create a h o s t i l e w o r k environment, or pose a legal threat to your organization. It packs v i t a l i n for mat ion into four attention-grabbing videos, each

covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference. The four DVDs in this series include:

Diversity and Discrimination – item # 48.29004DSubstance Abuse in the Workplace – item # 48.29005DSexual Harassment – item # 48.29006DViolence in the Workplace – item # 48.29007DIndividual DVDs: $169.00 member/$179.00 nonmemberSet of DVDs – item # 48.29003: $475.00 member/$495.00 nonmember

}

A Commonsense Approach

sexual harassment training DVD offers clear guidance

on how to recognize and prevent sexual harassment

Cine Golden Eagle Award Winner!


VIDEOS & SOFTWARE

HR and the New Hispanic WorkforceLeverag ing the g rowing in f luence of Hispanics in the U.S. workforce has taken on new urgency: by 2050 Hispanics wil l represent 32 percent of the nation’s population and 55 percent of its workers. Noted authority Louis Nevaer and veteran HR executive Vaso Perimenis Ekstein deliver both the strategies and the hands-on tools needed to tackle

head-on what many HR experts consider one of the greatest challenges facing corporate America today. Louis Nevaer, Vaso Perimenis Ekstein (283 pp., paperback, 2007)


Igniting Gen B & Gen V: The Rules of Engagement for Boomers, Veterans and Other Long-Terms on the Job

Set ag a in s t th i s bleak prognos i s of a diminishing workforce and a burgeoning defi cit of experienced and engaged workers, Igniting Gen B and Gen V demonstrates the new business reality: staying ahead of the curve is no longer just about recruiting new talent. Nancy S. Ahlrichs (112 pages, hardcover, 2007)


SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

SHRMPUBLICATION

COMING SOON!2009 Job Satisfaction Survey Report

The Cultural Fit Factor

Leading with Your Heart: Diversity and Ganas for Inspired InclusionCari M. Dominguez and Judith Sotherlund

Managing Diversity: A Complete Desk Reference & Planning Guide, 3rd editionLee Gardenswartz and Anita Rowe

Rethinking Retention

SHRM Metrics and Benchmarking Series Health Care

Human Capital

Retirement

The Legal Context of Staffi ng – and other titles in SHRM’s new Staffing Strategically series

Workplace Law – and other titles in the new series: SHRM Solutions

WORKPLACE DIVERSITY

Successful TerminationAva i l ab le i n DV D a nd V HS format s , Suc ce ss ful Te rminat ion helps managers terminate problem employees properly and legal ly. In addition, it will help managers avoid terminat ions by teaching p e r f o r m a n c e m a n a g e m e n t techniques that can help problem employees improve. Kantola (2006)

Item # 48.34522D (for DVD), 48.34522V (for VHS): $139.95 member/$149.00 nonmember

Three Signs of a Miserable Job KitTaking the book even further, th is DVD tra in ing program is designed to incite cultural transformation—one manager at a time. The easy to fol low format will help managers more effectively engage, motivate and retain employees by eliminating the three causes of job misery. The Table Group (books and DVD)

Item # 48.33095K: $511.95 member/$538.95 nonmember

Ultimate EmployerUltimate Employer provides you with the tools you need to manage employees easily—from writing meaningful employee reviews to writing customized personnel policies and managing crucial personnel tasks. This package includes Descriptions Now, Policies Now, People Manager and Performance Now. Administaff (Software)


We’re All DifferentTh i s d iver s i t y v ideo he lp s relieve the pressure. Fostering an atmosphere of acceptance and understanding, the video wil l help you create a workplace that is accepting and respectful of the differences seen in others, while encouraging your employees to see the unique values in each of their coworkers. (DVD)



SHRMPUBLICATION



ACCESSORIES

hr PrOdUCts FOr hr PrOFessiOnAls

SHRM LOGO LAPEL PINIdeal to give as a gift for co-workers or to display your membership in SHRM, the logo pin has SHRM’s new logo printed on a silver-colored, square pin.


SHRM LOGO T-SHIRTMembers make SHRM what it is. That’s what kicked off our “I AM SHRM” campaign. Now you can

show your SHRM pride with this 100% cotton, 6 oz. T. SHRM logo on the left chest,

“I AM SHRM” on the back. Available in S to XXXL.


I LOVE HR KEYCHAINHR is the key to a happy, more productive workforce. So why not show your love for HR by displaying it proudly with this elegant

keychain?


I LOVE HR TEDDY BEARThis cute, fuzzy guy does more than warm the hearts of all that lay eyes on him, he also shows off your pride for your HR profession! Plus, he makes a great gift for you or your HR team. A must for an HR holiday list!


I LOVE HR T-SHIRTWhen you love something, it shows. And your love for HR will be shown with this NEW “I Love HR” T-shirt. You and your HR staff can

show the value HR brings to the company—and to fashion! 100% cotton, 6 oz. Available in S to XXXL.


SHRM LARGE COFFEE MUGSEnjoy your favorite coffee, tea, soup, cereal,

or whatever you like in this charming, oversized mug. Makes a perfect gift! Dishwasher safe, microwave safe and food safe. Available in cobalt blue with white SHRM logo, or white with I Love HR logo.

SHRM Mug-Item # 37.50596B/I Love HR Item # 37.50598 Both: $10.95 member/$15.95 nonmember

POCKET JOTTER WITH PENAre you tired of carrying around bulky pads with paper fl ying everywhere? The black pocket jotter comes with a pen (attached by an elastic pen loop to the side) and includes a 3” x 4.75” writing pad. The inside of the top cover has pockets for business cards, making this jotter perfect for business meetings.


SHRM POSTER SERIES

Measuring 16” x 20”, not only do these posters show pride in your SHRM membership and your HR profession, but they display an important message that resounds with your staf f, your company’s employees and the senior level management team.

Day Night Poster-Item # 37.16501: $10.00 member/$15.00 nonmember

Most Important Asset Poster-Item # 37.16502: $10.00 member/$15.00 nonmember

Working Together Poster-Item # 37.16503: $10.00 member/$15.00 nonmember

JUNIOR PADFOLIO WITH PEN CLOSURE AND CERTIFICATION DESIGNATIONThis high-quality faux leather Jr. writing padfolio debossed with your certif ication designation will assist you in displaying your credentials with pride. Features elastic pen loop that doubles for padfolio closure, interior organizer with space for cards and documents, 5” x 8” standard writing pad and included ball point twist pen. Available with PHR, SPHR and GPHR.


TEA INFUSER TRAVEL MUG WITH CERTIFICATION IMPRINT Designed for the tea and coffee drinker, this handy smoke grey travel mug has a removable

wire mesh tea infuser for loose tea leaves. Remove it all together on days you’d rather fi ll

it with coffee. Fits standard car cup holders. Available with PHR, SPHR and GPHR.



ACCESSORIES

Online Orders: www.shrm.Org/shrmstOre PhOne Orders: (800) 444–5006, OPtiOn #1

MEN’S LONG SLEEVE SHIRTSleek and soft, the new men’s long sleeve shirt is easy to take care of (no dry cleaning necessary) and looks great for both formal and casual off ice attire. The SHRM logo appears on the left chest. Comes in two colors: dark blue and white. Available in S to XXL.

Item # 37.50579B (dark blue) and 37.50579W (white): $32.95 member/$37.95 nonmember

WOMEN’S ALPINE BLUE PORT AUTHORITY JACKET WITH SHRM LOGOWhen the weather takes a turn for the

worst, you’ll feel at your best in your SHRM-logo gear! Styl ish and

high-tech, the garment combines a critically seam-sealed shell

with a soft inner layer for a double defense system against rain, wind and snow. Rated for superior breathability, this jacket

repels water yet a l lows interior moisture to escape.

Available in sizes S to XXL.

Item # 37.051808W: $69.95 member/$79.95 nonmember

MEN’S ALPINE BLUE PORT AUTHORITY JACKET WITH SHRM LOGOWhen the weather takes a turn for the worst, you’ll feel at your best in your SHRM-logo gear! Stylish and high-tech, the garment combines a critically seam-sealed shell with a soft inner layer for a double defense system against rain, wind and snow. Rated for superior breathability, this jacket repel s water yet allows interior moisture to escape. Available in sizes M to XXXL.

Item # M: $69.95 member/$79.95 nonmember

WOMEN’S POLO SHIRT

This fashionable polo is l ight yet profe s s iona l looking, easy to care for,

and shows your pride in your SHRM membership. The new

SHRM logo appears on the left chest. It comes in two colors: light blue

and white. Available in S to XXL.

Item # 37.50576WB (light blue) and 37.50576WW (white): $24.95 member/$27.95 nonmember

MEN’S POLO SHIRTGreat for busy, on-the-go HR professionals, this lightweight polo lets you show your SHRM pride in a

stylish and professional manner. The new SHRM logo appears

on the left chest. Comes in two colors: dark blue and white. Available in M to XXXL.

Item # 37.50576MB (dark blue) and

37.50576MW (white): $24.95 member/

$27.95 nonmember

WOMEN’S VISORWhether you’re running out to meet i ng s or relaxing at your offi ce picnic, the soft fabr ic women’s visor p r o t e c t s your face from the sun. It has a hidden adjustable Velcro closure with metal buckle. The visor is 100% cotton and is available in white and light blue.

Item # 37.50580B (light blue) and 37.50580W (white): $14.95 member/$15.95 nonmember

WOMEN’S LONG SLEEVE SHIRTThe women’s long sleeve shirt is the perfect shirt for offi ce attire—professional looking, easy to take care of, and soft to the touch. The SHRM logo appear s on the left chest. Comes in two colors: light blue and white. Available in M to XXXL.

Item # 37.50578B (light blue) and 37.50578W (white): $32.95 member/$37.95 nonmember


SHRMPUBLICATION



GENERAL ORDERING INFORMATION

hr PrOdUCts FOr hr PrOFessiOnAls

Online Order:www.shrm.org/shrmstorePayment by cred it ca rd on ly (VISA, MasterCard or American Express).

Phone Order To:(800) 444-5006 (option #1) or (770) 442-8633 (ext. 362)Our customer ser v ice representat ives are available to take your order Monday through Friday, from 8:00 a.m.–5:00 p.m. ET. Payment by credit card only. Please have your order form handy.

Fax Order To: (770) 442-9742The order form must be sent with your fax. Payment by credit card or government purchase order only. Please complete the order form and fax it, designating your method of payment.

Mail Order To:SHRM Distribution CenterPO Box 930132, Atlanta, GA 31193-0132 USAThe order form must be enclosed with your payment. Be sure to enclose your check (company or personal), money order, credit card information (VISA, MasterCard or American Express) or government purchase order with your order. After the order form is completed, mail it with your payment to the address above.

Shipping Information:Orders of most stock items are shipped within 48 hours of receipt. Items are shipped via UPS ground service.

Expedited service is available for an additional cost. To order expedited shipping you must place your order by phone. Please call customer service at 1-800-444-5006, option #1.

Return Policy & Guarantee:SHRM is dedicated to your satisfaction. If for any reason you are not satisfi ed with your purchases from the SHRMStore, please return the item(s), in good condition, within 15 days of the date of receipt. We will replace your purchase or, if you prefer, issue a refund (less shipping and handling). Returns after 15 days will be refunded at 50% of the purchase price. Returns are not accepted after 30 days. We are unable to accept returns on software, audio or videotapes.

Every effort will be made to maintain the prices listed. However, we do reserve the right to change prices without notice and items will be charged at prevailing prices.

All orders are subject to stock availability as books go out of print.

SHRMStore E-mail:If you would like to receive e-mail informing you of new releases and products being added to the web site, send an e-mail to [email protected] with “SHRMStore e-mail” in the subject line.

Gift Certifi cates: If you have a SHRMStore Gift Certifi cate that you would like to use toward your purchase, please send in your order along with the gift certif icate, following the “Mail Order To” instructions. We cannot accept gift certifi cates online, via fax, or by phone.

Member Discounts:Join SHRM and receive our member discount rate at the SHRMStore. For membership information, go to www.shrm.org/join.

Special Sales Promotions:Watch www.shrm.org/shrmstore and the New Items section of the SHRMStore homepage for featured items and the latest releases.

The SHRMStore includes sections on: Benefi ts

Business Management

Compensation

Consulting/Outsourcing

Employee Relations

Ethics

Global HR

Health, Safety & Security

HR and the Law

Labor Relations

Organizational Development

Recruiting and Selection

Workplace Diversity

Research, Studies and Surveys

Videos and Software

Accessories


ORDER FORM

Online Orders: www.shrm.Org/shrmstOre PhOne Orders: (800) 444–5006, OPtiOn #1

Item Number Description Price X Quantity = Total

1

2

3

4

5

6

Shipping, Handling & Insurance Subtotal $

If your order totals:up to $50 ................................................................ add $5.95$50.01–$75.00 .....................................................add $7.95$75.01–$150.00 .................................................... add 12%$150.01–$250.00 .................................................. add 11%$250.01 +.................................................................. add 10%residential shipments .........................................add $2.25Outside Cont’l UsA or int’l orders, call (770) 442-8633 ext. 362

Please note:All orders will be shipped ground service. international shipping fees are estimates. if the fee changes, you will be notified by fax, phone, or e-mail. Prices are subject to change without notice.

VA add 5% taxmn add 6.5% tax/gA add 7.0% tax

nJ add 7% tax/CA add 7.25% tax

shipping, handling & insurance(please see shipping/insurance)

Outside Cont’l UsA/int’l shipping(call 770-442-8633 ext. 362)

Expedited rates:to order expedited shipping, your order must be placed by calling customer service at 1-800-444-5006, option 1.

residential shipping add $2.25

Total Due $

Method of Payment

Please select payment method:

Check* – payable to the shrmstore

money Order* – payable to the shrmstore

government PO# ___________________________*U.S. Funds/U.S. Bank

VisA masterCard American express

_______________________________________________Card number (be sure to include all numbers)

_______________________________________________expiration date

_______________________________________________name

_______________________________________________today’s date

_______________________________________________Cardholder’s signature

ONLINEwww.shrm.org/shrmstore

FAX ORDERS(770) 442-9742

PHONE ORDERS1-800-444-5006, option #1or 770-442-8633, ext. 362tdd: 703-548-6999

MAIL ORDERshrm distribution CenterPO Box 930132Atlanta, gA 31193-0132 UsA

Ordered By

Your package will be shipped to the address below unless otherwise noted.

___________________________________________________________________last name First name m.i.

___________________________________________________________________title Company

___________________________________________________________________street Address (Please provide street address, not a PO Box – UPS will not deliver to a PO Box)

___________________________________________________________________City state/Province Zip/Postal Code

___________________________________________________________________telephone Fax

___________________________________________________________________e-mail shrm member id#

Ship To

(Only if different from “Ordered By”)

___________________________________________________________________last name First name m.i.

___________________________________________________________________title Company

___________________________________________________________________street Address (Please provide a street address, not a PO Box – UPS will not deliver to a PO Box)

___________________________________________________________________City state/Province Zip/Postal Code

THE ESSENTIALS KITGet business savvy with this reader-friendly series of books intended to educate and inform the busy HR professional.

The Essentials of Managing Change and TransitionThe high failure rate of corporate change initiatives underscores the dif f iculty of this chal lenge. But for companies—and leaders—who manage change successfully, the rewards are substantial. HR professionals are uniquely positioned to champion change in their organizations. This book offers strategies and tools that will enable HR professionals to work side by side with other senior executives to drive successful changes. Wendy Bliss, J.D., SPHR (268 pp., paperback, 2005)


The Essentials of Project ManagementThe Essentials of Project Management helps HR managers understand the basics of managing projects. After reading this, HR professionals will be well-versed in the tools, principles and must-know methods for managing projects toward a successful conclusion. Wendy Bliss, J.D., SPHR (326 pp., paperback, 2006)


The Essentials of Corporate Communications & Public RelationsFilled with practices, principles and case studies, The Essentials of Corporate Communications & Public Relations helps HR professionals hone their skills at delivering information, managing crises and responding to queries. Wendy Bliss, J.D., SPHR (320 pp., paperback, 2006)


The Essentials of Finance and BudgetingIf HR professionals are to meaningfully support their fi rm’s strategic goals and make the smartest possible use of l imited resources, then they must have a solid understanding of foundational f inancial concepts. The Essentials of Finance and Budgeting clearly explains how HR professionals can understand and use basic fi nancial information and tools. Wendy Bliss, J.D., SPHR (322 pp., paperback, 2005)


The Essentials of NegotiationWhether pitching a new HR program to the CEO, bargaining with a vendor or designing a sa lar y agreement for an employee, HR professionals constantly engage in negotiations that can improve—or hinder—their organization’s strategic performance. This practical book includes tips and tools that will help HR professionals become effective, infl uential negotiators in their organizations. Wendy Bliss, J.D., SPHR (288 pp., paperback, 2005)


The Essentials of Power, Infl uence & PersuasionTo be effective, managers have to be skilled at acquiring power and using that power to persuade others. This guide offers must-know methods for commanding attention, changing minds, and inf luencing decision-makers up and down the organizational ladder. Wendy Bliss, J.D., SPHR (272 pp., paperback, 2006)


The Essentials of StrategyThe Essentials of Strategy helps human resource managers understand the basics of strategic thinking. After reading this, HR professionals will be well-versed in the tools, principles and must-know methods for implementing strategic thought into their organizations. Wendy Bliss, J.D., SPHR (326 pp., paperback, 2006)


THE ESSENTIALS KIT The Essentials of Finance

09-0193

2009 SHRM Store Catalog

Documents

Transcript of 2009 SHRM Store Catalog