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Call 604-671-4655Call 604-671-4655

• Audio Language Translation

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* YVR is the international aeronautical designation for Vancouver International Airport.

MAY 2007

SEE READERS’ CHOICE AWARDS, PAGE 3

EmploymentOpportunitiesSee Page 14

EVA Air Expands Vancouver-Taipei Service

B.C.’s Airport Ready For TakeoffOn May 8, Vancouver Airport Authority opened Gate C-

38, YVR’s new $17-million regional commuter facilityserving 30-plus destinations throughout B.C.With room to accommodate up to eight aircraft at once,

plus 2,000 square metres of comfortable waiting areas forpassengers, Gate C-38 will help YVR remain a regional aswell as international gateway. This project is also animportant component of the $1.4-billion construction pro-gram currently underway at YVR.

Passengers travelling to one of 33 BC destinationsserved by YVR will find that C-38 offers: • Comfortable seating for 400 • Multiple TV viewing areas • Children’s play area • Internet kiosks and full wireless capability throughout • Floor-to-ceiling glass windows in the seating area offer-

ing a great, ground-level perspective of the airfield • Close proximity to other gates for connecting passengers • 115 square metres of future retail, food and beverage

space • Barrier-free access for passengers with disabilities.

With YVR’s domestic traffic expected to surpass the8.7-million passenger mark this year, the opening of C-38couldn’t come at a better time. While some regional flightswill continue to use existing gates in the B Pier and theSouth Terminal, the new wing will be used primarily byAir Canada Jazz, which operates approximately 55 percent of all regional flights out of YVR.

For a complete list of destinations served by YVR, visitthe flight information section at www.yvr.ca.

Taiwanese-based EVA Air is expanding its service fromVancouver to Taipei and adding two extra flights from June 23to August 27, 2007. The additional flights will be operated on

Sunday and Tuesday, using 777-300ER aircraft.Currently EVA Air operates three flights per week from

Vancouver arriving in Taipei at 5:10 a.m. local time with good

connections to all south East Asia destinations.An affiliate of shipping conglomerate Evergreen Group, EVAAir is

the largest privately owned Taiwanese airline. Established in 1989, EVAAir became the launch customer for the Boeing 777-200LR in 2000. Atthe same time, the airline ordered four Boeing 777-300ERs, the first ofwhich entered service as EVAAir’s new flagship aircraft in July 2005.

Since its founding, EVA Air has expanded to include air cargo,airline catering, ground handling, aviation engineering and tourpackage services.

Earlier this month, EVA Air completed its first B747-400freighter conversion—the first of a series of B747-400s to be con-verted over the next two years.

Premium Pay-Per-Use Lounge Opens In Domestic TerminalDomestic passengers travelling out of YVR can now

enjoy a first-class lounge experience at YVR’s newPlaza Premium Lounge, located post-security at the

junction between A and B piers in the Domestic Terminal.Open to all domestic passengers, regardless of airline,travel class or membership programs, the Plaza PremiumLounge offers spectacular runway views, comfortableseating, refreshments and business services for a $25entrance fee.

Owned and operated by Plaza Premium LoungeManagement Limited, the concept comes to YVR fromAsia, where it is popular with business travellers and vaca-tioners alike at airports in China, Hong Kong, Malaysia,and Singapore. YVR was a natural fit for the pay-per-uselounge model, given the airport’s position as the premierNorth American gateway to Asia.

“For several years, our international travellers havebeen enjoying the existing Plaza Premium Lounge in theInternational Terminal, and we’re pleased to now extendthis premium lounge experience to our domestic trav-

ellers,” said Christopher Gilliland, manager, retail salesand services, Vancouver Airport Authority. “This popularservice is yet another way that we strive to offer our cus-tomers an enjoyable travelling experience at YVR.”

Features of note include comfortable seating for 100,computers equipped with Internet access, plus full Wi-Ficapability throughout the lounge. Refreshments included

Readers’ Choice AwardsFavourite YVR Shop, ServiceAnd Restaurant

For the past two months, airport employees and the travelling publicwere invited to vote for their favourite YVR shop, service and restau-rant in the third annual SkyTalk Readers’ Choice Awards. Ballot boxes

were placed throughout the terminals and at YVR Customer InformationCounters for voters to deposit their ballots.

A special Readers’ Choice Awards insert in the March and Aprilissues of SkyTalk listed the Merchants at YVR, all of whom provided avariety of prizes for weekly draws. Entrants voting for their favouriteYVR shop, service and restaurant were automatically entered to win theweekly draws and were included in a grand prize draw for a trip for twoto Paris, courtesy Zoom Airlines.

Once again, the Readers’ Choice Awards campaign was a great suc-cess with more than 2,000 votes tallied. This year’s Readers’ Choice win-ners are:

• Favourite place to shop at YVR: The Body Shop.• Favourite place to eat at YVR: Tim Hortons.• Favourite service provider at YVR: BC Lottery Ticket Centre

(Domestic Terminal).

(Left to right) Kim Abrams, marketing coordinator, retail and passengerservices, Vancouver Airport Authority; Clare Ash, grand-prize winnerReaders’ Choice Awards; Joan Stewart, associate publisher, SkyTalk.

SEE PREMIUM LOUNGE, PAGE 3

2 • M A Y 2 0 0 7

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PRESIDENT’S CORNERBy LARRY BERG, President and Chief Executive Officer

Send us your caption for this photo(25 words or less). The best captionas decided by our editorial staff, willbe awarded a Rush EntertainmentPaintball Package for 12. Packageincludes: all day outdoors, C02 forthe day, paintball gun, goggles andface shield, complete safety rulesand equipment instructions.Experience one of the world’s mostexciting sports!

Send your answer byEmail: jstewart@westerndriver.com; Fax: (604) 736-6750; Mail: SkyTalk, 306-5400Airport Road South,Richmond, BC V7B 1B4

Photo Caption CONTEST

Your Airport Community NewspaperMAY 2007 ISSUE • VOL. 14 • NO. 7

YVR SKYTALK, the official newspaper of the Vancouver International Airport, is owned and published monthly byWestco Marketing Ltd. for the travelling public and the more than 26,000 people who make up the airport community atYVR. No portion of this publication may be reproduced in whole or part without the written permission of the publisher.

RICHMOND OFFICE:

Suite 306 - 5400 Airport Road South

Richmond, BC V7B 1B4

Tel: 604-736-6754 • Fax: 604-736-6750

Email: jstewart@westerndriver.com

Printed on Recycled Stock using vegetable based inksPlease recycle this product.

Publisher: Patrick Stewart

Associate Publisher: Joan Stewart

YVR Editorial Liaisons: Kate Donegani, Ralph Eastman

Contributing Writers: Peter Kutney, Jody Holgate

Creative / Production: James Martin

Photography: Jim Jorgenson

ASSOCIATIONOF AIRPORT

PUBLICATIONS

P.O. Agreement #1676261

www.yvr.ca/authori ty /news/skytalk.asp

Most people associate cruise ship activity with the

port, but in reality, YVR plays a vital role in

ensuring smooth sailing for some 900,000

cruise ship passengers who visit Vancouver each year.

More than 70 per cent of cruise ship passengers

bound for Alaska are American. It is more convenient

for some of them to fly into and leave from the port of

Seattle, which opened a second dedicated cruise ter-

minal in 2002. This has had an impact on Vancouver’s

cruise ship industry, but passengers keep coming to

B.C., and in growing numbers; in part because of its

renowned natural beauty.

Another reason that cruise ship passengers contin-

ue to come to Vancouver is because we’ve made it so

easy for them to travel through the airport. With the

U.S. Direct program—which allows arriving passen-

gers to be expedited through a dedicated facility at

YVR directly to the port, bypassing the main Canada

Customs hall—and cruise ship on-board check-in,

we’ve put our cruise ship passengers on the FasTrack.

In essence, we’ve created a ‘highway’ that allows them

to travel efficiently from sky to sea and back.

Summer is our busiest time at YVR, so we address

the needs of cruise ship and other passengers with

extra customer service representatives and summer

students, dressed in distinctive red vests so they are

easy to identify. They, along with our Green Coat vol-

unteers, are available to answer questions and offer

directions or a helping hand.

Our efforts to make cruise ship passengers’ journey

through YVR as quick and easy as possible, and

tourism industry initiatives to promote cruises from

B.C., are yielding good results. A recent report on the

state of Vancouver’s cruise ship industry noted that

after several years of decline, Vancouver expects to

see a rebound in cruise ship passengers this year to

930,000 (from 837,800 in 2006), the most we’ve seen

since 2003.

The first ship of the year arrived on April 8, and by

the time the season wraps up on November 8, an esti-

mated 33 vessels will have visited Vancouver’s two

cruise ship terminals. The economic benefits of a

healthy cruise ship industry are enormous. According

to a 2005 Port of Vancouver Economic Impact Update

report, Vancouver’s cruise industry sustains 5,584

direct jobs, generates $181-million in direct wages,

and stimulates $566-million in direct economic out-

put.

YVR, which itself accounts for some 26,700 direct

jobs and $6.8-billion in total economic output, is a vital

link for the cruise ship industry. Which is why B.C.’s

lesser known ‘sea to sky highway’ is so important.

Sea To Sky: YVR’s Passenger Highway

Readers’ Choice Awards FROM PAGE 1

Premium Lounge FROM PAGE 1

Health And Safety Week At YVR

A draw will be made from all correct entries received by May 31, 2007. The winner’s name will be published in the June issue of SkyTalk.

Last month’s winner: Lindsey Wiebe. Aircraft: English Electric Canberra PR9.

The English Electric Canberra was a first-generation jet bomber manufactured in large numbers through the 1950s.The type remained in service with the Royal Air Force until June 23, 2006, 57 years after its first flight.

While The Body Shop and BCLottery Ticket Centre are first-time winners, this is the third timethat Tim Hortons has been namedas favourite place to eat at YVR.

This year’s grand-prize winnerof the trip for two to Paris wasClare Ash, a member of YVR’sGreen Coat customer ambassadorteam. Ash, who retired from a 30-year career in the airline industryin 1989, enjoys his continuedcontact with the airport commu-nity and travelling public throughhis volunteer service with the air-

port’s Green Coat Program.When not wearing his Green Coatat YVR, Ash is a marriage com-missioner under the direction ofthe Richmond Vital StatisticsAgency.

Ash, who was delighted tohave won the grand prize, saidthat his wife Anne also is lookingforward to visiting Paris, to whichthey intend flying later this year.

The complete list of SkyTalk’sReaders’ Choice Award weeklydraw winners in March and Aprilis printed on page 7.

in the entrance fee include warmbreakfast, lunch and dinner, lightsnacks and espresso beverages.Draught beer, wine and spirits arealso available for purchase. Currentnewspapers and magazines, televi-sion entertainment and carry-on bag-gage storage round out the loungeexperience. Staffed by 10 friendlyservice professionals, the 600-square-metre lounge is open dailyfrom 6 a.m. to 11:30 p.m.

The Plaza Premium Lounge expe-

rience is also available to passengerstravelling to international destinationsout of YVR. Immediately post-securi-ty in YVR’s International Terminal,refreshments, business services andsleeping areas are available to inter-national passengers for a $30entrance fee. Discounted rates andannual memberships are available tofrequent travellers for both lounges.

More information on the PlazaPremium Lounge experience is avail-able at www.plaza-asia.com.

Safety and security are top priori-ties for the Airport Authority andMay is the celebration of North

American Occupational Safety andHealth (NAOSH) Week, held May 6to 12.

This annual event is a great timefor organizations to focus on prevent-ing illness and injury in the work-place. YVR’s NAOSH Committeeincludes representatives from theAirport Authority, Air Canada,WestJet, Servisair Globeground,Worldwide Flight Services, LabourCanada, and British Columbia

Ambulance Service. Representatives from the

Vancouver Airport Medical Clinic,Vancouver Airport Dental Centre,Pharmasave and the Absolute Spa atYVR were on hand to offer tips forleading a safe and healthy lifestyle.

Visitors to the NAOSH eventenjoyed massages, blood pressurechecks and samples of healthy treatsfrom YVR restaurants and conces-sions, and entered to win great prizes,including gift certificates and YVRBucks for use at any participatingYVR retailer.

Delta Air Lines is partnering withThe Conservation Fund, a leadingenvironmental nonprofit organiza-

tion in the U.S. dedicated to protect-ing land and water resources, to helpits customers give back to the envi-ronment by buying trees to help offsetcarbon emissions associated with airtravel. To kick off the program, Delta

made a donation to The ConservationFund for every customer who took aDelta mainline or Delta Shuttle flighton Earth Day, April 22, and haspledged to plant a tree for each of theairline’s 47,000 employees.

Beginning June 1, customers whopurchase a ticket online at delta.comwill have the option to contribute

toward the offset of carbon emissionsassociated with air travel through adonation to The Conservation Fund.The Conservation Fund will use con-tributions of US$5.50 for a domesticroundtrip flight and US$11 for aninternational roundtrip flight to planttrees throughout the U.S. and abroad.A small portion of the donation also

supports the organization’s educationand outreach efforts.

“Many of Delta’s customers andemployees worldwide are passionateabout and committed to social respon-sibility with environmental steward-ship as an important area where theycan make a difference,” said JimWhitehurst, Delta’s chief operatingofficer. “In support of that, we arepleased to become the first and onlyU.S. carrier to offer a program thatallows customers to help promotepositive global environmental changethrough carbon offsets.”

The newly planted forests willhelp to absorb carbon dioxide, filterwater, restore wildlife habitat andenhance public recreation areas. Asthe program grows, Delta will inviteits employees and customers to par-ticipate in ceremonial tree plantingsin select cities worldwide.

“We applaud Delta’s leadershipfor its commitment to help offset thecarbon footprint of its travellers onEarth Day, said Conservation Fundpresident Larry Selzer. “Climate

change has emerged as one of thedominant environmental issues of ourtime, and Delta’s industry-leadingefforts to address this challenge, andits invitation to its customers to joinin this initiative, serve as a model forcorporate environmental stewardshipin the 21st century.”

Delta’s new program is just one ofthe airline’s efforts to affect positiveenvironmental change. Some of theairline’s ongoing programs include:• Fuel conservation/recycling initia-

tives, such as weight reductionefforts, engine washes and refur-bishment, the institution of continu-ous descent approaches and singleengine taxis, which saved more than94-million litres of fuel in 2006;

• A system to reduce water consump-tion by 50 per cent at the airline’sTechnical Operations Centre;

• The incorporation of more than 600electric vehicles and other types ofelectric ground support equipmentinto the airline’s fleet; and,

• Promoting a next generation AirTraffic Control system that affordsmore direct aircraft routing andreduces carbon emissions associat-ed with air travel.

Delta’s partnership with TheConservation Fund is the latest addi-tion to Delta’s Force for GlobalGood—a program that unites Deltaemployees and customers in supportof philanthropic and socially respon-sible efforts throughout the world.The program leverages Delta’s glob-al network of employees who volun-teer, as well as assets of Delta’s char-itable foundation, The DeltaFoundation, to support the communi-ties where Delta customers andemployees live and work worldwide.

The Conservation Fund is Delta’sForce for Global Good’s newest part-ner.

Delta launched the campaign lastDecember in partnership withHabitat for Humanity Internationalwith the airline’s first internationalbuild in the township of Katlehong inJohannesburg, South Africa. Lastmonth, Delta employees took part ina two-day build in Brooklyn, NewYork. Delta’s Force for Global Goodis planning additional builds inGhana and India later this year.

4 • M A R C H 2 0 0 7

Delta Launches Carbon Offset Program For Customers

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Starting December 15, 2007,WestJet’s non-stop servicebetween Vancouver and Honolulu

will increase from seven to 11 flightsper week with the addition of fourtimes weekly daytime service.

The new Vancouver to Honoluluservice, flight 904, will departVancouver at 9:30 a.m., Monday,

Wednesday, Friday and Sunday, arriv-ing in Honolulu at 1:49 p.m. Returnflight 905 will depart at 2:50 p.m.,arriving in Vancouver at 10:38 p.m.

In addition, WestJet’s Vancouverand Maui service will increase fromseven to 10 flights per week with theaddition of three daytime flightsweekly. Flight 922 will depart

Vancouver at 9:30 a.m., arriving inMaui at 1:49 p.m., Tuesday, Thursdayand Saturday. Return flight 923 willdepart Maui at 2:50 p.m., arriving inVancouver at 10:21 p.m.

“Guest feedback revealed a desirefor daytime flights to Hawaii and weare pleased to offer a more flexibleand improved schedule to Honolulu

and Maui this winter,” said BobCummings, WestJet’s executive vice-president, guest experience and mar-keting. “WestJet wants to be the air-line and vacation package offeringCanadians think of first when travel-ling to Hawaii.”

WestJet Vacations expects to dou-ble its Hawaiian vacation package

experiences including inter-islandadventures, family, beach andromance packages as well as adven-ture tourism. WestJet Vacations,WestJet’s vacation package company,started service in June 2006 andoffers a wide selection of packagedair and hotel accommodations for allWestJet destinations.

With the cessation of service byHarmony Airways last month,WestJet has announced it will

add daily flights from Vancouver toseveral destinations.

New service to Las Vegas, Nevadabegan on April 28, with daily non-stop service from Vancouver to otherdestinations beginning on the follow-ing dates:

May 14, 2007 to Toronto (totallingsix flights every business day);

November 4, 2007 to Honolulu,Hawaii;

November 4, 2007 to Maui(Kahului), Hawaii;

November 4, 2007 to PalmSprings, California.

“WestJet is committed to ensuringguests have affordable and flexibletravel opportunities to reach theirchosen destination,” said BobCummings, executive vice-president,guest experience and marketing,WestJet. “We recognize travellers’flight choices and flexibility werecompromised after Harmony Airwaysannounced ceasing their operationsand flights to these locations. We arepleased to be able to provide addition-al frequencies to these specific desti-nations to ensure guests have moreoptions when booking their trips. Aswe grow our fleet from 65 to 70 air-craft by year-end 2007, we are contin-ually assessing where to put this

capacity to meet the needs ofCanadian travellers.”

Named Canada’s most admired

corporate culture in 2005 and 2006,WestJet offers scheduled servicethroughout its 35-city North

American and Caribbean network onits fleet of Boeing Next-Generation737 aircraft.

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Airport Employees JoinAnnual FOD WalkEarlier this month, airport employees joined the annual

airport FOD walk, which helps to keep the airport’srunway and taxiway system in tip-top shape. FOD

stands for Foreign Object Debris, and participants walkthe runways, taxiways and aprons in search of it.

FOD includes any loose objects or debris, such as aplastic bag or suitcase wheel, which if undetected, couldbe ingested into an aircraft engine and cause seriousdamage. FOD costs the global aviation industry $4-bil-lion in damage each year.

The annual FOD Walk is just one part of the AirportAuthority’s comprehensive program to increase aware-ness among its employees about the importance of keep-ing YVR FOD-free.

Air Canada, general manager Vancouver InternationalAirport, Bill Devlin, presents a trip for two anywhere AirCanada flies in Canada or continental USA at the 15thannual FOD Walk to airport employee HeatherMcCarley-Tomlin.

At YVR, safety is a top priority. Oneof the challenges faced is protect-ing aircraft during take-offs and

landings from birds in flight. Toensure safe airport operations, YVRoperates one of the best wildlife man-agement programs in the world.

Managing wildlife at YVR is espe-cially important because of the air-port’s location along a major PacificFlyway, through which millions ofbirds migrate each year. YVR is situ-

ated near prime waterfowl habitats onthe sturgeon banks foreshore.

With a large, mixed bird popula-tion close by, the potential for strikesis heightened if birds are not managedeffectively. In very rare circum-stances, strikes can cause millions ofdollars in damage to aircraft or worse.

To ensure YVR’s airspace remainssafe at all times, a minimum of twowildlife officers patrol the airport’s1,300-hectare grounds 24-hours a day,

365 days a year. Their work includesmanaging habitats, monitoring birdand wildlife species, and moving birdsaway from airport grounds usingharassment techniques such aspyrotechnics, sirens, lights, propanecannons, and YVR’s specially trainedBorder Collies, Chaser and Traveller.

Habitat management and harass-ment techniques are the primarytools, but when a wildlife officer per-ceives a safety risk—to an approach-ing aircraft, for instance—killing willbe used as a last resort.

Habitat management includesmodifying airport property to reduceits attractiveness to wildlife species.The airport’s wildlife officers andoperations and maintenance teamsmanage grass, weeds and other vege-tation; water drainage; nesting andperching spots; garbage accumula-tion; and building design.

For more information and detailedstatistics, please visit www.yvr.ca andclick on Wildlife Management underFacts and Stats on the airport’s web-site.

Vancouver is home to the world’s third most popularcruise vacation. Between May and September, theworld’s leading cruise ship operators sail from

Vancouver through B.C.’s breathtaking Inside Passage toexperience the spectacular glaciers and colourful history ofAlaska. Through a number of innovative programs andgreat customer service, YVR strives to encourage cruiseship passengers to sail out of Vancouver’s port.

Here are some fast facts about YVR’s role inVancouver’s cruise ship industry: • This year, Vancouver will welcome 33 ships and 273

calls at the Port of Vancouver’s two terminals.• Vancouver expects to see 930,000 cruise revenue passen-

gers this year, up 11 per cent over last year’s count ofapproximately 838,000.

• London-based travel publisher Berlitz has recognizedVancouver as the most passenger-friendly cruise port inNorth America.

• More than 70 per cent of Alaska cruise ship passengersare U.S. citizens or permanent residents.

• Eighty per cent of total cruisers will arrive and departthrough YVR en route to their cruises. Of that percent-age, 92 per cent fly to and from the U.S.

• According to a 2006 Vancouver Cruise Passenger Study,passengers rated their Vancouver cruise experience 4.5out of 5.0, citing security processing and customs proce-dures as a key part of the experience.

• Vancouver International Airport’s U.S. Direct programenables pre-clearance of cruisers by expediting themthrough the airport’s cruise arrivals transfer facility direct-ly to the port where they go through customs and security.

• Departing passengers can also take advantage of the On-board Check-in program, in which eligible passengerscheck in on the ship and their luggage is transferreddirectly to the aircraft so they don’t have to handle it untiltheir final destination.

• 25-plus summer students and extra customer service rep-resentatives have joined the team this summer to fieldquestions, offer directions and help cruisers and otherpassengers navigate the terminal facilities. Sportingcheerful red vests, they are easily spotted in and amongstthe summer crowds.

• In 2007, Fridays and Saturdays are expected to be thebusiest days at YVR for cruise passengers.

• The restrictions on taking liquids and gels through secu-rity remain in effect and do apply to cruise passengersusing the US Direct program and on-board check-in.

• Cruise ship information counters, foreign exchange andbanking services, a tourism InfoCentre and ground trans-portation services are all available to passengers in theInternational Terminal lobby.

For more detailed arrivals and departures information,please visit the Getting Around section on the YVR websiteat www.yvr.ca.

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Third Annual Readers’ Choice Awards Weekly Winners

The SkyTalk Readers’ Choice Awards campaign, whichran throughout March and April, resulted in nine week-ly draw prizes. Below is a complete list of winners:

HUBERT JONES: Lunch for two at the Globe@YVR;50 YVR bucks; Pepsi product.

NORA FAJARILLO: $50 White Spot gift certificate; 50YVR bucks; Pepsi product.

KELLY CLARK: $50 Milestone’s gift certificate; 50YVR bucks; Pepsi product

BARBARA MARTEL: Dinner for two at HanamiJapanese Restaurant; 50 YVR bucks; Pepsi prod-uct.

LANCE LANGTON: Harbour Air trip for two,Vancouver to Victoria; Pepsi product.

DANNY ESERUSE: $50 Milestone’s Restaurant & Bargift certificate; golf bag and t-shirt; 50 YVRbucks; Pepsi product.

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Helijet International has signed atwo-year contract to operate aLearjet 31A air ambulance under

joint venture with Skyservice, a busi-

ness aviation, air ambulance andcharter airline based in Ontario.Skyservice will provide fully licensedand experienced medical personnelwith adult, paediatric and critical careexperience.

“Helijet’s strong presence inWestern Canada and high operatingstandards will be a tremendous assetas we apply an already establishedEast Coast business model into thisnew market,” said Sam Cimone,Skyservice’s director of air ambu-lance services.

Helijet will provide all air opera-tions for the air ambulance, includingaircrew and maintenance personnelon demand 24 hours a day, seven daysa week. The new Learjet air ambu-lance will be the carrier’s sixth med-ically equipped aircraft. It will beused to operate dedicated air medicalflights across Western Canada andabroad from Helijet’s base atVancouver International Airport(YVR).

Earlier this year, Helijet wasawarded a three year air medical con-tract from the BC Ambulance Serviceand is currently providing air ambu-lance services across British Columbiawith an existing Learjet 31A.

“We’re pleased with this businessrelationship as it’s another rewardingstep for Helijet’s growing air medicaloperations,” said Danny Sitnam, CEOHelijet. “Partnering with Skyserviceis going to strengthen our infrastruc-ture and provide even better air med-ical service for our clients.”

By Jason McArthur

Attention wine aficionados andnovices alike: It’s not too early tostart planning your summer

escape to British Columbia’s winecountry. Named Top TravelDestination for 2007 by Frommer’s,the Okanagan Valley is gaining a rep-utation as the “Tuscany of Canada.”Made up of five distinct wine-grow-

ing areas, the valley boasts more than60 grape-growers producing interna-tional award-winning wines. Whetheryou visit an awe-inspiring estate win-ery and sample the winemakers’ latestvintages, or share a bottle with friendsin the intimate setting of a vineyardbistro, there are many ways to person-alize your wine tour.

The best way to explore the valleyis to leave your car at home.Okanagan Wine Country Toursoffers customized three, four andeight-hour tour packages well suitedto both the beginner and the avid winelover. The eight-hour “Daytripper”tour package whisks you away to theheart of wine country near the desertcommunity of Osoyoos.

From there, you will learn aboutthe art of winemaking as you tourNk’Mip, North America’s first abo-riginal-owned winery. Take in thelush green vineyards, rolling moun-tains and desert sagebrush as yourgroup meanders through wine coun-try, including an optional stop forlunch at the acclaimed BurrowingOwl Estate Winery. Each wineryyou visit will offer a unique charmand personality that you’ll warmlyreflect upon each time you uncorkone of your keepsake bottles backhome.

A must-see stop on your journey isMission Hill Family Estate Winery,

one of four award-winning wineriesin the community of Westbank, locat-ed about 15 minutes outside of down-town Kelowna. After a tour of thewinery’s volcanic-blasted barrel cel-lar and a sampling session led by awine educator, head over to the out-door terrace for a late lunch of tastebud-tantalizing gourmet dishes fea-turing fresh, seasonal ingredients. Ifyou desire to delve deeper into thewine-world, be sure to book a spot inthe Estate Tasting room where livelyexpert wine educators will help growyour knowledge and hone yourpalate.Where To Stay

Look no further than Kelowna’sHotel Eldorado for a comfortablyelegant spot to rejuvenate after a longday of wine tasting and exploration inthe sun-soaked valley. Stroll the pri-vate boardwalk, take a dip in LakeOkanagan, or enjoy a premium spatreatment at this luxury resort.Getting There

WestJet, Air Canada and AirCanada Jazz offer daily direct flightsfrom Vancouver to Kelowna. AirCanada Jazz also flies direct fromVancouver to Penticton. Visit theflight information section of the YVRwebsite for more details.

8 • M A Y 2 0 0 7

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M A Y 2 0 0 7 • 9

Last month, airportemployees enjoyed aday of shopping at

the Spring WarehouseSale held at YVR.Thousand of drasticallyreduced items from theretail merchants at YVRwere on sale for bar-gain-hungry employees.

Some of the manyitems included giftware,clothing, toys, skincareproducts, brand namefragrances and hand-bags.

Held in the EastConcourse, InternationalDepartures, sales werebrisk and continuedthroughout the day.

If you missed thisamazing shoppingopportunity, take heart –there will be another inthe fall.

Last month, a U.S. BankruptcyCourt in New York issued a rulingconfirming Delta’s Plan of

Reorganization, clearing the way forthe airline’s emergence from Chapter11. The reorganization plan becameeffective on April 30, after closingconditions were met and the compa-ny’s US$2.5-billion in exit financingclosed.

“This is an exciting day for every-one at Delta,” said Gerald Grinstein,Delta’s chief executive officer.“Achieving a turnaround of this mag-nitude in little more than 19 monthswould not have been possible withoutthe hard work and dedication of Deltapeople worldwide, and the leadership,the vision and the flawless execution

of our plan by our outstanding man-agement team led by Ed Bastian andJim Whitehurst. We are also gratefulto all the other people who havehelped make this possible for Delta,including the unwavering support ofour customers and the communitieswe serve.”

Earlier in the month, Delta credi-tors overwhelmingly supported thereorganization plan.

“Delta is now poised to enter thenext chapter of our history as a strongairline ready to compete in an ever-changing industry,” said Grinstein.

While under bankruptcy protec-tion, Delta underwent a major faceliftwith other changes on the way for theNo. 3 carrier in the U.S. According tothe airline’s bankruptcy lawyer,Marshall Huebner, the airline has setaside US$10-million for a rebrandingeffort.

Delta offers flights to 456 world-wide destinations in 100 countries.Customers can check in for flights,print boarding passes and check flightstatus at delta.com.

More and more people are travel-ling by air each year—in fact,YVR is expecting a record 17.5-

million passengers in 2007. Increasedpassenger traffic, especially duringthe busy May-through-October peri-od, means more aircraft are using theairport’s runway system during peakdaytime hours.

To ease congestion and reducedelays, YVR’s north runway is usedfor take-offs during these peak travelperiods. And with passenger traffic onthe rise, the Airport Authority expectsto use the north runway more than inprevious years to keep people andplanes moving.

Some of YVR’s neighbours may

notice a change in operations withdepartures off the north runway. Withthis redistribution of operations, somepeople may notice more noise, whileothers may notice less. The AirportAuthority works closely with itsneighbours and business partners tomonitor and assess the use of thenorth runway throughout the busytravel period.Quick Facts:• The north runway is closed nightly,

between 10 p.m. and 7 a.m.—except in the event of emergency ormaintenance.

• While the runway is used pri-marily for arrivals, it is author-ized for use for departures as

needed to reduce delays.• The north runway is 3,030 metres

long and 60 metres wide.• Planning for the north runway

began as early as 1946. It has beenused for take-offs during busy peakperiods since 2001.

• The Airport Authority has a com-prehensive noise management pro-gram that strives to balance thecommunity’s desire for safe, con-venient, 24-hour air travel withenjoyable urban living.

For more information, please visitNorth Runway Departures in theLatest Information section on the air-port’s website home page atwww.yvr.ca.

10 • M A Y 2 0 0 7

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M A Y 2 0 0 7 • 11

Flyglobespan Arrives In Canada

Flyglobespan 767, heading out from Glasgow International Airport, Scotland.

Earlier this month, Vancouver andCalgary airports saw the arrival ofthe first flyglobespan flights into

Western Canada.

Flyglobespan has become one ofthe largest low-fare airlines in theU.K. Based in Edinburgh, Scotlandflyglobespan was named Airline of

the Year 2005 by airport operatorBAA Scotland. The airline operatesscheduled services from Glasgow andEdinburgh to 36 destinations in

Europe, North America, TheCaribbean and Africa.

Flyglobespan has announced anextensive flight schedule fromVancouver and Calgary to Englandand Scotland for Summer 2007.Beginning immediately, flyglobespanwill be flying to three destinations inthe United Kingdom: LondonGatwick, Manchester and Glasgow.

Sandy Moreland, flyglobespan’sregional manager based in Vancouver,highlighted the benefits of flying intoBritain’s regional airports, as opposedto London Heathrow.

“It is the trend in Europe to useregional airports,” said Moreland. “Ithelps keep costs down and it’s quickand easy for travellers to arrive closerto their actual destination. This buildson flyglobespan’s successful strategyin Europe of utilizing smaller, lessexpensive, but highly accessibleregional airports.”

Flyglobespan was establishedin November 2002 as an offshootof the Globespan Group.Operations started in April 2003using two Boeing 737-300 aircrafton services from Glasgow andEdinburgh airports to five destina-

tions in Spain, France and Italy.By March 2005, the airline had

grown to offer 15 destinations acrossEurope, using a fleet of nine aircraft,of which three were bought new, andhad tripled its passenger numbers to1.5 million annually.

“Flyglobespan may be new toCanada, but we’re well-known inthe U.K. and Europe,” saidMoreland. “We fly to more than 20European destinations and have nowadded new destinations in the U.S.and South Africa. Once Canadiansarrive in the U.K., they have thepotential to explore not just theU.K., but also to make use of ourEuropean network. In fact, LondonStansted is the home of the $10 tick-et to Europe.”

Vancouver and Calgary will beserved by wide-bodied Boeing 767sproviding for generous seat pitch, upto three classes of service and pre-selection of in-flight meals from arange of online menus. Combine allthis with its low-cost – from $99 oneway, plus taxes, is the currentlyadvertised lead price—and flyglobe-span clearly believe that they have awinning formula for Canada.

Oasis Hong Kong Airlines AnnouncesNew Vancouver-Hong Kong ServiceEarlier this month, Oasis Hong

Kong Airlines announced thelaunch of a Vancouver-Hong

Kong route, starting June 28, 2007.Established in February 2005,

Oasis Hong Kong Airlines is a low-cost carrier based in Hong Kong. APastor, Rev. Raymond C. Lee andhis wife, Priscilla, founded the air-line. The airline’s chief executive,Steve Miller, was founder and firstchief executive of another HongKong-based airline, Dragonair.

“The demand for air travelbetween Hong Kong and Canada isextraordinarily strong, especiallyfrom Vancouver,” said Rev. Dr.Raymond C. Lee, chairman, Oasis.“Many people who cannot afford to

travel on non-stop services flybetween these two great cities oncarriers that have stopovers enroute.”

Celebrating the launch, Oasisgave away 1,000 one-way economyclass trips to Hong Kong over a two-day period.

The airline is also offering a“Buy One Get One Free” promotionfor business class passengers whotravel between June 28 and October27, 2007. Prices for the “Buy OneGet One Free” promotion start at$3,798 round trip. The additionalfree ticket offered in this promotionmay be used by the purchaser at alater date, or transferred to a personof their choice. This promotional

offer expires on May 31, 2007.Oasis’ regular low fares in

economyOasis start at $299 and inbusinessOasis at $1,399, one way.

“We are very excited to bringaffordable fares, non-stop flightsand all the service levels you’dexpect from a top Asian carrier tothe people of Vancouver,” saidPriscilla Lee, executive director,Oasis. “People can now travel toHong Kong more frequently, withtheir families or even realise theirdreams and visit Asia’s most excit-ing city for the first time.”

Customers can book on the Oasiswebsite (www.oasishongkong.com),through their travel agent, or by call-ing toll-free at 1-888-983-0808.

British Classic Cars&BikesSaturday May 19, 2007

VanDusen Botanical Garden37th & Oak Street, Vancouver

Win a Trip for Two to Britaincourtesy ZOOM Airlines

Win a Trip for Two to Victoriacourtesy Harbour Air Seaplanes

Class awards, sponsor awards, early-bird draws. More than 550 vehicles on display, ranging from Aston Martins to Rolls-Royces. Swap Meet, concessions, products,

and automobilia for sale.

Pub Night, Entertainment and Silent Auction Friday May 18 at the Abercorn Inn. Tickets $10

Download an entry form from www.westerndriver.com

2007 ABFM presented by:MCL Motors Cars, ZOOM, Meguiar’s, Land Rover/Jaguar Richmond, Midas, Weissach, Downtown Auto Spa Inc.

Sponsored by:Best Western Abercorn Inn, ICBC, Canterbury Beer, Silk Cat Automotive Ltd., Octagon Motor Group, IWE Rear Ends Only,

Harbour Air Seaplanes, Pennzoil, Western Driver

2007 Featured MarquesAston Martin &

Austin-Healey “Bugeye” Sprite

M A Y 2 0 0 7 • 13

Air Canada Increases Order For Wide-Body Aircraft

Air Canada received its first Boeing 777 on March 30, 2007.

Air Canada has exercised optionsand purchase rights for 23 Boeing787 aircraft, bringing its total firm

orders for the aircraft to 37 from the14 originally announced, with deliv-eries starting in 2010. Air Canadathus becomes the largest NorthAmerican customer for theDreamliner, the world’s mostadvanced aircraft.

“As we take delivery of new, fuelefficient aircraft, we are removingolder aircraft from the fleet to createone of the youngest, most efficient,customer-friendly fleets in theworld,” said Montie Brewer, presi-dent and chief executive officer. “TheBoeing 787 aircraft features betteroperational performance in terms ofspeed and flight range, providing us

with the ability to serve new marketsthat could not be previously served inan efficient manner. With new Boeingand Embraer aircraft entering thefleet, we will continue with our over-all strategy of matching capacity withdemand, which has produced morethan three consecutive years of recordbreaking load factors.”

The revised agreement includes

options for 23 Boeing 787 aircraft fora total of up to 60 Boeing 787Dreamliners.

At the same time, Air Canada hasreduced its original Boeing 777 orderby two aircraft, which were due to bedelivered in 2009. The carrier isscheduled to take delivery of 16Boeing 777s, in addition to one leasedfrom International Lease Finance

Corporation, by the end of 2008.Air Canada’s major fleet renewal

program will see the carrier’s existingAirbus A340 and A330 and Boeing767-300 and 767-200 aircraft replacedby modern, fuel efficient and morecustomer-friendly aircraft. Therevised order will allow Air Canada toreplace substantially all of the carri-er’s B767 leased aircraft when the air-crafts operating leases expire. The car-rier estimates fuel usage and mainte-nance costs for a Boeing 787 aircraftto be approximately 30 per cent lessthan that of a Boeing 767-300.

In July 2007, five-year Canadian per-manent resident (PR) cards willbegin expiring. The cards are a vital

document for Canadian permanentresidents who travel internationallybecause they are necessary to re-enterCanada. The Federal Government isadvising Canadian permanent resi-dents to check the expiry date on theircard if they plan to travel outsideCanada after July 1, and to apply for anew card before it is too late.

Citizenship and ImmigrationCanada is launching a comprehensiveweb, media and poster campaign toremind Canadian permanent residentsthat they must have a valid PR card toreturn to the country if travellinginternationally.

“We want to help Canadian perma-nent residents who are planning totravel outside the country,” said DianeFinley, Minister of Citizenship andImmigration. “That’s why we are tak-ing the initiative through this cam-paign to help inform Canadian perma-nent residents of the need to renewtheir cards before travelling outsideCanada.”

The PR card confirms the holder’spermanent resident status in Canada.Permanent residents who travel out-side Canada must show the cardbefore boarding commercial trans-portation (plane, train, boat or bus)when returning to Canada. Without avalid PR card, permanent residentswill not be allowed to board, and willneed to make alternative travelarrangements at their own expenseand inconvenience.

Permanent residents who haveobtained Canadian citizenship nolonger need a PR card.

“We’re encouraging people to planahead,” said Minister Finley.“Permanent residents should check

the expiry date on their cards andapply for a new one well before theytravel.”

The PR card was introduced onJune 28, 2002, for new immigrants toCanada with the implementation ofthe Immigration and Refugee

Protection Act. The cards are valid fora five-year period. In exceptional cir-cumstances, some cards expire afterone year.

Permanent residents can obtain anew card by completing an applica-tion kit available online at

http://www.cic.gc.ca/English/applica-tions/prcard.html, or by calling 1-888-242-2100. Applications arecurrently being processed within sixto eight weeks of receipt at the CaseProcessing Centre in Sydney, NovaScotia.

Federal Government UrgesPermanent Residents To Renew Vital Travel Document

14 • M A Y 2 0 0 7

B & B ACCOMMODATION

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Securiguard is the largest, privately owned security firm in B.C.

Securiguard is seeking applicants for security positions at theAccess Control Points in the Vancouver Airport.

Applicants must have previously held a full YVR Restricted Area Pass.

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Apply with your résumé via e-mail to:jobs@securiguard.com

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VANCOUVERAIRPORT CHAPLAINCY

Please visit us on International Arrivals Level 1,or contact us by phone: (604) 303-3010 or email: daggett@canada.com

M A Y 2 0 0 7 • 15

Healthy Eating At YVR

BCIT Holds Last OpenHouse At PresentAerospace Facility

The Bell Helicopter Textron UH-1 Iroquois, commonly (or officially in theUnited States Marine Corps) known as the “Huey,” is a multipurpose militaryhelicopter, famous for its use in the Vietnam War. The “U” stands for utility,in contrast to Attack or Cargo helicopters.

The new BCIT Aerospace Technology Campus begins operation this fall, mark-ing 50 years of leading in aerospace.

Last month, the BCIT annualAerospace Open House was heldfor the last time at the Aerospace

Technology Campus currently locatedat 5301 Airport Road South. Since1989, the BCIT Aerospace programhas been operating out of this facilityat the South Terminal at YVR.

This October, the campus willusher in a new era by moving to itsstate-of-the-art, 300,000-square-feetAerospace Technology Campus onRuss Baker Way.

From 10 a.m. to 3 p.m., the openhouse provided visitors with the

opportunity to tour the presenthangar, fly a Robinson 22 helicopteron a flight simulator, check out aCormorant helicopter from CFBComox—the newest search-and-res-cue aircraft—and see a preview pres-entation of the new campus.

In addition, the YVR AviationCollectibles Show, held in conjunc-tion with the open house, allowed avi-ation enthusiasts the opportunity topurchase memorabilia at a variety ofvendor booths that featured civil andmilitary aviation and airline col-lectibles.

As beach season nears, eat rightwith these healthy picks fromYVR’s restaurants.Sunshine Coast Juice Company

can whip up a wholesome, fresh fruit-packed smoothie in minutes flat. Try aClassico Smoothie for the perfect morn-ing beverage or afternoon pick-me-up.

Ask your Starbucks barista tomake your next Frappuccino a lightone. This will save you calories with-out scrimping on taste. All Starbucksbeverages are completely customiz-able, so you can drop the whip creamor cut back on flavoured syrup in yourfavourite drink.

If you can resist the urge to order acouple of Boston Cream donuts whilewaiting in line at Tim Hortons, givethe Minestrone soup a try. It will set

you back a mere 120 calories.Subway’s made-to-order sand-

wich concept means you can load upon veggies and cut back on mayowhen you’re feeling especially virtu-ous. A Savoury Turkey Breast andHam sub on whole wheat bread is abalanced choice.

Harvey’s Chicken Salad with fat-free honey dijon dressing provides agreat source of lean protein alongwith your daily greens.

A perennial favourite, FlyingWedge Pizza is developing a follow-ing amongst health nuts with its PestoChicken Pizza on fibre-full flax crust.

HMSHost Medallist Bar andGrill is in the healthy game with itsCalorie-Reduced Chargrilled ChickenBurger. Whether the burger is accom-

panied by French fries or salad isentirely up to you.

Globe@YVR at the FairmontVancouver Airport offers a range ofhealthy options. Break your fast withan Egg White Omelette with SpeltBread, savour a gourmet Globe Saladfor lunch, or indulge guilt-free inRare Seared Ahi Tuna for dinner.

Had your fill of salads and sandwich-es? Stop by Hanami Asian Cuisine andtake your pick from an assortment ofhealth-conscious items, from steamededamame to vegetarian sushi.

And with YVR’s Food on the Flyprogram, travelling passengers canorder any food item—healthy, indul-gent or otherwise—to go. Your selec-tion will be specially packaged foryou to enjoy on the plane.

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@

LEASE FOR LEASE APR

Car and Driver’s“10Best” for 2007.¥

Car and Driver’s most awarded car now offers even MORE phenomenal value. The Accord SE experience offers a totalpackage of performance and comfort. Featuring: • 2.4L 166hp DOHC i-VTEC® Engine • 5-Speed Automatic Transmission • PowerMoonroof with Tilt Feature • 6-Disc In-Dash CD Changer with Illuminated Steering Wheel-Mounted Audio Controls • Air Conditioningwith Air Filtration…and more.

Accord Sedan Auto EX-L NAVI model CM5677JN

Use them for yourfirst three Lease orPurchase payments

ORCustomize your newHonda with genuineHonda Accessories!

PLUS

Car and Driver’s“10Best” for 2007.¥

1.9%On ALL New ’07 Accords

ACCORDSEDAN EX-L NAVI$33,060 MSRP*

All the value and style of the Accord SE plus simply more…The Honda Satellite-Linked Navigation System with Bilingual VoiceRecognition responds to over 600 voice commands and contains over 7 millionpoints of interest. Adds to or replaces Sedan SE features with: • LeatherTrimmed Seating Surfaces & Heated Front Seats • 8-Way Power Driver’s Seat• Dual Zone Automatic Climate Control…and more.

PER MONTH ON APPROVED CREDIT WITH $5,869 DOWN$0 SECURITY DEPOSIT

TOTAL LEASE OBLIGATION $26,039

$358 3.9%FOR UP TO

48 MONTHS

# £

@

LEASE FOR LEASE APR

Accord Sedan SE model CM5677J

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w w w . b c h o n d a . c o m

VANCOUVERHONDAWHERE VANCOUVER GETS INTO HONDAS

tel 604.324.6666 www.vancouverhonda.com

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