19–21, 2019 • Hyatt Regency Mission Bay • San Diego, CA ... · & Marketing, Gurtler...

November 19–21, 2019 • Hyatt Regency Mission Bay • San Diego, CA

Attend the premier event for companies that supply, launder and maintain linens, scrubs, garments and other reusable textiles for the healthcare sector. Gain insight and share information with colleagues that process nearly 90% of North America’s acute, long-term care and specialty medical linens and garments.

Keynote Presentation: Selling to Hospitals in the Value Based Care Era

Presentations and Panels: Benchmarking, Market Trends, Manpower Growth, Research, Technology Advances

Exchange: Focused Operator-Associate Collaboration

Plant tour: Emerald Textiles, San Diego

8th Annual Healthcare Conference & Exchange

Register: www.trsa.org/healthcare • #TRSAHEALTHCARE

Growth Through People, Processes and Products


Who Should Attend:• Executive Management • Regional, General and Production Managers• Next-Generation Managers• Independent Owners/Operators• Associate Members

Tuesday, November 1911:30 am Registration Opens

11:30 am – 12 pm Lunch for Advisory Group Attendees

12 – 1:30 pm Hygienically Clean Healthcare Advisory Board(Advisory Group Members only)

1:30 – 2:30 pm Hygienically Clean Healthcare Users Group Meeting(Representatives of certified plants only)

3 – 5 pm Healthcare CEO/Executive Roundtable(CEOs only)

5 – 6 pm Healthcare CEO/Executive Reception(CEOs only)

5:30 – 7 pm Welcome Reception

Wednesday, November 207 am Registration Opens

7 – 8:30 am Breakfast

7:30 – 8:45 am The Exchange

9 – 10 am

Welcome & Keynote SessionSelling to Hospitals in the Value Based Care Era

Josh Luke, Ph.D., Veteran Hospital CEO, ForbesBooks Featured Author, Leading International Speaker and University of

Southern California Faculty Member

10 – 10:45 amLong-Term Care Market Opportunities

Mike Lang, Process Analyst, Unitex/Med-Apparel Servicesand Liz Remillong, Vice President, Strategic Alliance, Crothall

Healthcare

10:45 – 11:15 am Networking Break

11:15 am – 12 pmHealthcare Benchmarking/Market Survey ReportRick Kislia, COO (Retired), Crescent Laundry and Chuck

Rossmiller, Director - Laundry Programs, Medline Industries

12 – 1 pmLunch

Standards and RegulationsKevin Schwalb, Vice President of Government Relations, TRSA

8th Annual Healthcare Conference & ExchangeNovember 19–21, 2019 • Hyatt Regency Mission Bay • San Diego, CA

Thank You to Our Sponsors

Wednesday, November 20

1 – 1:50 pmCurrent Healthcare Market-Related Research ReviewSteve Tinker, Senior Vice President of Research & Development

& Marketing, Gurtler Industries Inc.

CONCURRENT BREAKOUT SESSIONS

2 – 2:45 pm

Healthcare Certification, Preparation and Audit

Audrey Carmichael, Client Coach, Six Disciplines Consulting Services

Innovations in Transportation

Featuring Tom Flynn, Director – Strategic Projects, MedTrans and representatives from ARI Fleet and Medline Industry’s

Fleet Department

2:45 – 3:15 pm Networking Break

3:15 – 4 pm

Recruiting and the Labor Shortage: A Peer-to-Peer Brainstorming SessionFacilitated by Victor Moran, Human Resources Manager,

Emerald Textiles

Navigating Supply Chain in an Era of Hospital

ConsolidationPanelists include Mark

Pugmire, Business Operations Manager, Support Services

for University of Utah Health, Kelly Roach, Market Leader Consultant for Impact Solutions Consulting and Liz Remillong, Vice President, Strategic Alliance, Crothall

Healthcare, Moderator

4:15 – 5 pmSmartTalks featuring Healthcare Conference

FacilitatorsModerator: Joe Ricci, President & CEO, TRSA

5 – 6 pm Networking Reception

Thursday, November 217 am Registration Opens

7 – 8:30 am Breakfast

7:30 – 8:45 am The Exchange

8:30 am – 12 pm Plant Tour: Emerald Textiles

Thank you to the TRSA Healthcare Committee for their input on this year’s agenda! A special thanks to these individuals for participating on the Conference task force:

• Scott Delin, Fashion Seal Healthcare• Rick Kislia, Crescent Laundry (Chair)• Kurt Koenig, North Texas Healthcare Laundry• Dan Leavy, Emerald Textiles• Sherry Lee, Campus Laundry• Tim Montague, Foussard Montague• Jaye Park, Emerald Textiles• Liz Remillong, Crothall Healthcare• Dan Sanchez, Medline Industries• Steve Tinker, Gurtler Industries

General SessionsHealthcare Benchmarking/Market Survey ReportSpeakers: Rick Kislia, COO (Retired), Crescent Laundry and Chuck Rossmiller, Director - Laundry Programs, Medline Industries Inc.

The TRSA Healthcare Committee will report on their benchmarking initiative and share data collected from the fi rst phase of the project (demographics, market drivers, healthcare dynamics, employees and changing expectations). Phase two provides a deep dive into all aspects of fi nancial performance, revenue sources, trend analysis, and all primary cost drivers.

Long-Term Care (LTC) Market OpportunitiesSpeakers: Mike Lang, Process Analyst, Unitex/Med-Apparel Services and Liz Remillong, Vice President, Strategic Alliance, Crothall Healthcare

Hear the TRSA task force report on the marketing campaign (targeted advertisements in print, digital and social media outlets) that presented textile rental service as a more effi cient and cost-eff ective alternative to in-house laundry at nursing homes and other LTC facilities. Review the possible courses of action going forward for TRSA and its member companies.

Current Healthcare Market-Related Research ReviewSpeakers: Steve Tinker, Senior Vice President of Research & Development & Marketing, Gurtler Industries Inc.

Learn about results of recent studies impacting the healthcare market, which include environmental benefi ts of reusable vs. disposables; valuating the hygiene of domestic laundry; survival of bacteria on textiles during laundering, and information shared includes audience/process, key fi ndings, and potential impacts (good and bad).

SmartTalks featuring Healthcare Conference FacilitatorsModerator: Joseph Ricci, TRSA President & CEO

This high-energy, fast-paced session will feature recaps, highlights and great ideas gathered from meetings and discussions held throughout the conference:

• Healthcare CEO Roundtable• Meeting summary from the TRSA Hygienically Clean

Healthcare Advisory Board • Great ideas generated from the peer-to-peer breakout

session on recruitment and retention • Highlights from the facilitated panel, Navigating the Supply

Chain in an Era of Hospital ConsolidationParticipate in an open forum for any last questions and lively group discussion with your peers.

Keynote PresentationSelling to Hospitals in the Value Based Care Era

Josh Luke, Ph.D., Healthcare Futurist, Hospital CEO, ForbesBooks Featured Author, Leading International Speaker and social media infl uencer who writes for LinkedIn’s Healthcare Pulse

In this entertaining and engaging keynote, hear the healthcare executive’s perspective on issues such as moving the conversation from just pricing and back to value; consolidation, group purchasing organizations and the impact of these on the supply chain; the eff ect of increased wages on outsourcing; understanding spending limits faced by hospital executives; understanding how not-for-profi t hospitals approach purchasing decisions, and more.

Page 2

Plant TourEmerald Textiles, San Diego

• 111,000 square feet, opened in 2010• Three tunnel, two conventional and three pony washers• Daily stain analysis system, quantifi es types of stains• Small Piece Folder, Microfi ber Bagger• Overhead Rail System—soil and clean, wastewater

treatment and water recycle system

Lunch PresentationStandards and RegulationsSpeaker: Kevin Schwalb, Vice President of Government Relations, TRSA

Gain insight into legislative and regulatory developments in Washington, state capitals and municipalities of specifi c interest to linen, uniform and facility services operators.

Breakout SessionsHygienically Clean Healthcare Certi� cation: Preparation and AuditSpeaker: Audrey Carmichael, Client Coach, Six Disciplines Consulting Services

De-mystify the process of obtaining the Hygienically Clean Healthcare certifi cation, including timeline of activities for the certifi cation journey: learn the quality management system basics; leveraging your certifi cation to improve overall operations, and more. You’ll even take away an interactive exercise for your teams back home.

Innovations in TransportationSpeakers: Tom Flynn, Director – Strategic Projects, MedTrans and representatives from ARI Fleet

The continued rising cost of fuel has prompted logistics and distribution companies to become more effi cient in planning transportation routes and schedules. Learn about new tools and best practices such as innovations and tools for routing logistics and options for monitoring drivers to track safety and route progress.

Recruiting and the Labor Shortage: A Peer-to-Peer Brainstorming SessionFacilitator: Victor Moran, Human Resources Manager, Emerald Textiles

Brainstorm with fellow attendees in these facilitated small-group discussions. Share clever and creative ideas to help overcome the labor shortage, recruit wisely and retain good people with these and other discussion topics: labor (shortages, increases costs, smart recruiting techniques); employees (training, developing, motivating and retaining); minimum wage increases vs. automation, and more.

Navigating Supply Chain in an Era of Hospital Consolidation Panelists: Mark Pugmire, Business Operations Manager, Support Services for University of Utah Health; Kelly Roach, Market Leader Consultant for Impact Solutions Consulting and Liz Remillong, Vice President, Strategic Alliance, Crothall Healthcare, Moderator

Get answers to these questions and more: in these days of consolidation, do relationships still matter, and if so, which ones? What works to successfully combat the “commodity” attitude with supply chain decision makers? How important is service/service history in the decision?

Page 3

Exchange MeetingsWednesday, November 20 and Thursday, November 21

Reduce your costs; focused meetings with innovative industry suppliers

Learn about new products and services and reconnect with familiar colleagues in these focused sessions. These 15-minute, customized meetings allow both parties to be prepared to discuss product innovations or solutions to your most pressing challenges. It’s an effi cient and rewarding use of time.

Check the Exchange box on your registration to receive invitations from participating associates; choose the products and services you are most interested in. Participate in at least six meetings and earn a $500 rebate on your registration.

Associate Members: participation is limited to the � rst 12 companies to register.


4 Easy Ways To Register:Mail: 1800 Diagonal Rd, Suite 200, Alexandria, VA 22314 | Email: [email protected] | Fax: 703.519.0026 | Online: www.trsa.org/healthcare



How did you learn about this event? (select one):

Brochure Postcard Textile Services Magazine TRSA Promotional Email Textile Services Weekly TRSA Website Colleague/Co-worker Manager/Supervisor Social Media: TRSA LinkedIn, Facebook, Twitter

Your Organization Level (select one): Chairman/CEO/Owner/President Vice President/COO/CFO Director General Manager Manager/Supervisor Professional/Staff

Your Job Function (select one): Customer Service Engineering Environmental Executive Finance General Manager Health and Safety Human Resources Info Systems Mngt./IT Legal Logistics and Transportation/Routes Marketing Production Purchasing Sales Training

Hotel InformationCall the Hyatt Regency Mission Bay Central Reservations at 888.421.1442 to reserve a room. Ask for the “TRSA 2019 Healthcare Conference” room rate of $179 before October 21, 2019. Limited availability. After the October 21, 2019 due date, regular room rates will apply. If a guaranteed room is not canceled 72 hours prior to arrival, payment for the full rate on that room will be charged.

The Hyatt Regency Mission Bay is located about 6 miles from San Diego International Airport (SAN).

Dress CodeBusiness casual attire for all sessions.

Regi

stra

nt In

form

atio

n

Name _______________________________________________________________________________________________________________

Nickname (for badge) _________________________________________________________________________________________________

Company ____________________________________________________________________________________________________________

Title _________________________________________________________________________________________________________________

Address _____________________________________________________________________________________________________________

City/State/Zip ________________________________________________________________________________________________________

Telephone ________________________________________ Email _____________________________________________________________

Please share your three biggest questions or issues around recruiting and retaining employees. ________________________________

_____________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________

Please share three questions or problems you’re dealing with that you’d like addressed during the closing “open forum” session. __

_____________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________

Please check if you require special assistance or have special dietary requirements to fully participate.

Previous Healthcare Conference attendee

Indicate if you will attend:

Tuesday, November 19, 2019

Hygienically Clean Healthcare Advisory Board (Advisory Board members only)

Hygienically Clean Healthcare Users Group (representatives of certified plants only)

Healthcare CEO/Executive Roundtable (CEOs only)

Healthcare CEO/Executive Reception (CEOs only)

Welcome Reception

Wednesday, November 20, 2019

Networking Reception

Thursday, November 21, 2019

Plant Tour: Emerald Textiles

Program Cancellation Policy: Written cancellations received by Monday, November 4, 2019 will receive a full refund minus a 25% processing fee. Cancellations received after then will not be refunded and cannot be credited to another TRSA program or event. Refunds will not be granted for no-shows. Cancellations will be processed after the event.

Paym

ent

Total $ ______________________________________________________________________________________________________

Check Enclosed

Charge To: Visa MasterCard American Express Discover

Name on Card________________________________________________________________________________________________

Signature (must sign in order to charge credit card) _______________________________________________________________

Card Number _______________________________________________ Exp. Date ______________ Security Code ___________

Early (by October 11) Full Registration (after October 11)

TRSA Operator Member $995 $1095

TRSA Operator Member with Exchange $995 ($500 rebate for participating) $1095 ($500 rebate for participating)

Non-Member Operator $1595 $1795

Non-Member Operator with Exchange $1595 ($500 rebate for participating) $1795 ($500 rebate for participating)

TRSA Associate Member $1195 $1295

TRSA Associate Member with Exchange(limited 12)

$4995 Includes two Conference registrations


Growth Through People, Processes and Products Attend the premier event for companies that supply, launder and maintain linens, scrubs, garments and other reusable textiles for the healthcare sector. Gain insight and share information with colleagues and leading product suppliers that process nearly 90% of North America’s acute, long-term care and specialty medical linens and garments.



1800 Diagonal Road Suite 200 Alexandria, VA 22314 877.770.9274 www.trsa.org

Keynote Presentation: Selling to Hospitals in the Value Based Care Era

Presentations and Panels: Benchmarking, Market Trends, Manpower Growth, Research, Technology Advances

Plant Tour: Emerald Textiles, San Diego

Exchange: Focused Operator-Associate Collaboration

19–21, 2019 • Hyatt Regency Mission Bay • San Diego, CA ... · & Marketing, Gurtler...

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Transcript of 19–21, 2019 • Hyatt Regency Mission Bay • San Diego, CA ... · & Marketing, Gurtler...