Table of ContentsAR OverviewSub ProcessesMaster DataCredit ManagementInvoice ProcessingCash Receipting / PaymentsAccount Analysis / ReconciliationPeriodic ProcessingReportingAccounts Receivable Process OverviewInvoiceProcessingMaster Data / Credit ManagementAccounts ReceivableCash Receipting / PaymentsAccount Analysis & ReconciliationReportinginancialAccountingPeriodicProcessingMaster DataMaintenance ! Creation " #evels!$eneral Data %name& address'!Company Data %reconciliation acct&payment term' !Sales Data %SO currency& incoterms' ! Change! (loc)! DeleteAccount $roupsIntercompanyOne*time customersMaster Data Activity FlowRe+uest toCreateCustomerAccountChangeCustomerAccount(loc) CustomerAccountMar) CustomerAccount ,orDeletetionMantain CustomerAccountMantainedCustomerAccountMaster Data: StructureCustomerMasterGeneral data! Address! Control data! Mar)eting! -.port data! Contact personsCompany Code data! Account Management! Payment /ransactions! Correspondence! InsuranceSales Area data! Sales! Shipping! (illing document! Partner ,unctionsClient230CompanyCode 9100 A LtdSales Organization 9100Comonents of a Customer MasterCustomer Master Data contains0$eneral data!Does not depend on the company code or the sales and distribution organisation !Applies to one business partner ,or all company codes& and in all sales areas& and includes0!Company name !Address !/elephone number!Data that is uni+ue to a customer& and shared by all departmentsComonents of a Customer Master !Company Code data!Company code data only applies to one company code %#egal business'1 /his data is only relevant to inancial Accounting1!I, you edit a master record& you must speci,y the customer number and company code to access the screens containing company code data1!2ou can only invoice a Payer %partner ,unction' i, you have entered data in the inancial Accounting view1Comonents of a Customer Master "Sales and Distribution data!/he data ,or one customer can di,,er ,or each sales area1 /he sales area is a combination o, Sales Organization& Distribution Cannel and Di!ision1 Some data is only relevant to Sales and Distribution& and includes0!Pricing data !Delivery priority !Shipping conditions!I, you edit a customer master record& you must enter the customer number and the sales area in order to access screens containing sales and distribution data1!2ou can only process sales and distribution transactions& eg0 a sales order& a,ter entering the sales and distribution data ,or a customer1Sales "erritory Sales "erritoryMaster Data: Partner Functions#ill$to party #ill$to party% %&ayer% &ayer%Sip$to party% Sip$to party%Sold$to party% Sold$to party%Conta't personsSales Agent% mandatory (un'tions % mandatory (un'tions % mandatory (un'tions % mandatory (un'tions&artner (un'tions&artner (un'tionsMaster Data: Account #rousSold$to CustomerSip$to CustomerOne$"ime Customer00010002C&DGroups )mplemented 0003000*+A,1Sold toSip to&ayerOne$time#ill to&lant - A((iliate+S.&S/ap &artner$umber Ran%es for Account #rousA''ountGroup&artner,un'tion000100020003000*0000Sold$toSip$to#ill$to&ayerOne$time1umber2ange0010000000 3 0019999990010000000 3 0019999990010000000 3 0019999990010000000 3 0019999990020000000 3 0029999991umberAssignment)nternal)nternal)nternal)nternal)nternalInternal Assignment0 SAP assigns a uni+ue number each time a master record is created-.ternal assignment03ser creating the master record can enter their own uni+ue numberMaster Data: Intercomany Master Data: One&time Customer4e use One*time Customer5s Master Record to avoid large number o, unnecessary master data-very time we enter a business transaction& the systems stores the speci,ic Master Data in,ormation separately in the documentMana%in% Customer Master Data(loc)ing / 3nbloc)ing ! or processing at various levels0!Sales order processing!Delivery processing!(illing processing! Credit control reasons! Re+uires validation1e/ 'ustomer Credit Control#lo'4 - 5nblo'4#lo'4 CustomerMaster re'ordMana%in% Customer Master Data '!(lag ,or deletion! or processing at various levels0! Sales order processing! Delivery processing! Duplication o, data! Redundancy o, useDupli'ation o('ustomer master2edundantre'ords,lag (or deletionDelete CustomerMaster re'ordDeletin% a Customer Master Recor)Delete all areasor data (or a spe'i(i' CC&re!ents SA& (rom deletingte general data or 'ompany'ode and general dataDeletin% a Customer Master Recor)Pre*re+uisites ,or archiving a record0! /he account cannot contain any transaction ,igures! /ransaction ,igures ,rom prior years that have not been archived will prevent the system ,rom deleting the account master record! /he account must be mar)ed ,or deletion in its master record1o longer used - 'reated in dupli'ationSA&DatabaseSA&Database67tra'ted (romdatabase"rans(erred toar'i!e system,lag&la'ed)n a (ile#lo'4Customermasterre'ordCre)it Mana%ement & OverviewCredit Management can minimi6e the credit ris) by de,ining speci,ic credit limits ,or your customers/his is particularly use,ul i, your customers are in ,inancially unstable industries or companies& or i, you conduct business with countries that are politically unstable2ou can speci,y your own automatic credit chec)s based on a variety o, criteria2ou can also speci,y at which critical points in the sales and distribution cycle %,or e.ample& order entry& delivery& goods issue' the system carries out these chec)sCre)it Mana%ementCredit Control Area! A hierarchical unit ,or managing customer credit limits! A credit control area can include one or more company codes! I, a customer is created in several company codes that are assigned to di,,erent credit control areas& a separate credit limit is managed ,or the customer in each o, the di,,erent credit control areas9400 Latin Ameri'a9200 - Ameri'a9100 -Asia &a'i(i'9300 Middle 6ast#lobal Cre)it Control C89O!erall Credit Limit:;1