13 Creative Problem Solving OK
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Transcript of 13 Creative Problem Solving OK
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Creative Problem Solving:An Overview
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DIVERGING&CONVERGING
Explore theChallenge
GenerateIdeas
Prepare forAction
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Whatever idea comes to mind, gowith it.
Dont evaluate ideas while you are
generating them.The ideas can be evaluated later.
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The more ideas you have, thegreater chances of getting a goodone.
Lay out all the usual approaches tothe problem, then push to considernew ideas.
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Freewheel - the wilder the ideas the
better.
Its easier to tame a wild idea than toinvigorate a weak one. (Osborn)
Stretch your thinking to create somewild ideas.
If at the first the idea is not absurd, there is no hope for it
Albert Einstein
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Let one idea spur other ideas.
Build, combine and improve ideas.
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1st Stage
DivergentWhat if?
Why not?
What associations can we find
What rules can we break?
What assumptions are at work?
What is this like?What analogy could we use?
What metaphor suggests itself?
Suppose the problem were a solution?
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2nd Stage
Convergent
Will it work?
Can we do it?
Has it been tried before?
Does it fit in?
Have we got the resources?
Is the timing right?Who can help?
How much will it cost?
Suppose it fails?
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Explore the Challenge
Identify the Goal, Wish or Challenge State a variety of goals, wishes or
challenges.
Choose a goal, wish or challenge where
you have ownership, motivation and aneed for imagination
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Explore the Challenge
Gather Data Explore all data around the goal, wish
or challenge.
Identify all the relevant data
Use Journalists questions 5Ws & 2Hs
Who? What? When? Where?Why? How? How much?
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Explore the Challenge
Clarify the Problem
State the problem in as many ways aspossible.
Choose a problem statement to work
on.
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Generate Ideas
Think up a wide variety of ideas tosolve the problem.
Choose the most promising ideas.
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Prepare for Action
Select & Strengthen Solutions
Evaluate and refine the ideas you selected.
Select the most promising solution(s).
Many similar ideas Restate & PPCO
One idea PPCO
Diverse Ideas Evaluation Matrix
Many ideas of equal worth Card Sort
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Prepare for Action
Plan for Action
List a series of possible actions forimplementation.
Form a specific plan for action.
Select key actions to implement.
Create a plan that details who does what,by when, reporting completion to whom.
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Prepare for Action
Goals Action By Whom By
When
Reporting
completion to whomImmediate
Short
Medium
Long Term
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BrainstormingBrainwriting
Forced ConnectionsVisual ConnectionsSCAMPERLadder of AbstractionWord DanceRandom WordExcursions
FocusAlternativesChallenge
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Highlighting
Praise First (PPCO)Card Sort
Evaluation Matrix
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Highlighting 3 steps of highlighting
Hits Look for ideas that are interesting, promising,
compelling, intriguing, innovative or on target. Mark or hit those ideas with a check, star or
colored dot.
Cluster From the hits, see if any share a theme or
reiterate the same idea.
Group or cluster of those related ideas. Restate
For each cluster, try to synthesize the differentideas into a single statement.
Try to capture the essence and paraphrase theideas into one concise phrase.
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Card Sort
Helps to compare, rank andprioritize promising ideas.
It can be used to rank ideas,solutions, problem statements or
criteria.
Continued..
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Card Sort directions
1. Write each idea on a separate card (3 x 5)
and arrange the cards in a row.2. Count how many cards (ideas) you have.3. Identify the option you like the least. Write
the number that equals the total number ofcards you have. Put the card off to the side.
4. Of the cards remaining, identify the optionyou like the best and write 1 on it. Put it offto the side.
5.
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Evaluation Matrix
A systematic way to analyze ideas.
Directions:
Generate Criteria
Select Criteria
Create a rating scale
Set up the matrix Fill in the blank boxes
Compare their strengths & weaknesses
Overcome low criteria ratings
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Evaluation Matrix
option1 option2 option3 option4 option5 Option6
criteria1
criteria2
criteria3
criteria4
criteria5
Rating Scale: Good Average Fair
5 4 3 2 1
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Explore TheChallenge
1. Identify the Goal, Wish orChallenge.
2. Gather Data
3. Clarify the Problem
Generate
Ideas
4. Generate Ideas
Prepare forAction
5. Select & Strengthen Solutions
6. Plan for Action
summary