12 TRENDS INFLUENCING THE FUTURE OF HOW WE

WORKIssues our organisations must consider now to survive in the next decade

Paul Taylor. Innovation Coach. Bromford Lab. Twitter @paulbromford

Organisations on Back Foot

Digitally Driven Change

Volatile Economy and Environment

THE DISRUPTION IS UP AND RUNNING

ORGANISATIONS AS PLATFORMS

ANY SECTOR THAT HAS MULTIPLE PLAYERS PERFORMING THE SAME FUNCTION IS RIPE FOR DISRUPTION

IT”S NOT A QUESTION OF WHETHER THE UBER, ALIBABA, AIRBNB OR FACEBOOK OF THE PUBLIC SECTOR WILL EMERGE

IT”S A QUESTION OF WHEN

GROWTH OF INNOVATION LABS, HUBS

AND ACCELERATORS

‘Wait and see means wait and die’

ORGANISATIONS MUST CREATE PURPOSEFUL SPACE FOR TESTING AND EXPLORING

PUTTING THE WORD “INNOVATION” IN YOUR STRATEGY WON’T MAKE YOU DO ANYTHING DIFFERENTLY

TRUST IN INSTITUTIONS IS ERODING

Distrust in business and government and nonprofits is the new normal. And you can’t rebuild trust through marketing.

DEFAULT TO TRANSPARENCY

HUMANISE THE ORGANISATION

REINVENT SERVICES NOT REBRAND THEM

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EASY TO CUSTOMIZE

FLATTENED ORGANISATIONSMost corporate structures are uniquely designed to ensure that

any decent idea never goes near the top table

IMAGINE A COMPANY CHART LIKE YOUR TWITTER OR FACEBOOK GRAPH

CONNECTED LEADERSHIP HELPS THE NETWORK MAKE BETTER DECISIONS

So it’s time to stop doing them - and start testing

70% of them fail THE END OF BIG CHANGE PROGRAMMES

A PROTOTYPE IS WORTH 1000 MEETINGS

AI AND AUTOMATIONYour Home and Workplace is getting smarter

INTELLIGENT ASSISTANTS COULD REPLACE THE NEED FOR ACTUAL ASSISTANTS IN THE NEXT 5 YEARS

ANYTHING WE CAN AUTOMATE WILL BE AUTOMATED

THE DEATH AND REBIRTH OF THE

OFFICE

The office is good for lots of things - but not for getting any work done

WORK FROM ANYWHERE

THE OFFICE REBORN AS

NETWORK HUB

DIGITAL COLLABORATION TOOLS AND VIRTUAL SUPPORT NETWORKS

Pick your own. It probably won’t be your officially approved company one..

NEW WAYS OF KNOWLEDGE SHARING WILL BREAK DOWN ESTABLISHED SILOS

POWER IS SHIFTING FROM THE TOP OF THE MEETING TABLE TO THE CENTRE OF THE NETWORK

And don’t assume the older people are the ones with the gaps...

MULTI GEN WORKPLACES AND DIGITAL SKILLS GAPS

ORGANISATIONS MUST INVEST IN DIGITAL SKILLS BUILDING TO MAXIMISE THE RICH MIX OF TALENT IN A FIVE GENERATION WORKPLACE

THAT MEANS PEOPLE WHO CAN CONFIDENTLY NAVIGATE A WIDE RANGE OF INTERCONNECTED NETWORKS.

IT’S MORE THAN PRESSING SEND ON AN EMAIL

SELF MANUFACTURE , 3DP AND MAKERS

WHAT’S LEFT FOR YOUR ORGANISATION TO DO WHEN CUSTOMERS CAN DESIGN AND BUILD THEIR OWN PRODUCTS?

ROBOT COMPANIONS AND ASSISTIVE SERVICE

Dementia friend

PARO

Emotional companion

PEPPER

KFC employee

DUMI

WE NEED TO JOIN UP OUR THINKING ABOUT WHAT HAPPENS TO COMMUNITIES WHEN LOW SKILLED JOBS BECOME AUTOMATED

LET’S LOOK AT THE OPPORTUNITY HERE TO TACKLE LONELINESS AND ISOLATION

VR IN THE HOME AND WORKPLACE$120 Billion market by 2020. Or the next 3D TV?

VR AND AR COULD REVOLUTIONISE THE WAY WE TRAIN FOR OUR JOBS AND EXPLORE OUR NEIGHBOURHOODS

REMEMBER - SOME PEOPLE SAID DRONES WOULD NEVER TAKE OFF..

And human experiences can’t be automated

...yet

BUT BEFORE WE RUSH TO TECHNOLOGY LET’S ALSO

REMEMBER EXPERIENCE IS THE DIFFERENTIATOR

THANKS!paul.taylor@bromford.co.uk

Paul Taylor. Innovation Coach. Bromford Lab. Twitter @paulbromford