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    Personality & Emotion

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    What is Personality?

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    Personality Traits

    Personality Determinants

    Heredity Environment

    Situation

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    Psychometric Testing:

    The Myers-Briggs Type Indicator

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    Personality Types

    Extroverted or Introverted (E or I)(focus their attention)

    Sensing or Intuitive (S or N)collect

    information, facts vs. gut

    Thinking or Feeling (T or F) processinformation logic vs. emotion

    Perceiving or Judging (P or J) orientationto outer world, orderly & in-control vs. flexible & spontaneous

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    Psychometric

    Testing:

    SixteenPrimary Traits

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    Psychometric Testing:

    The Big Five Model

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    Other Psychometric Tests Used

    Thomas DiSC Profiling

    The D.I.S.C. Learning Model

    The DISC Profile is a non-judgemental tool for understanding behavioural types and personality styles. Ithelps people explore behaviour across four primary dimensions:

    Dominance: Direct, Driving, Decisive. These people tend to be independent and results driven. They arestrong-willed people who enjoy challenges, taking action, and immediate results. The bottom line is theirfocus tends to be on the bottom line and results.

    Influence: Optimistic & Outgoing. These individuals tend to be very social and out going. They preferparticipating on teams, sharing thoughts, and entertaining and energizing others.

    Steadiness: Sympathetic & Cooperative. These people tend to be your team players and are supportiveand helpful to others. They prefer being behind the scene, working in consistent and predictable ways.They are often good listeners and avoid change and conflict

    Conscientiousness: Concerned, Cautious & Correct. These people are often focused on details and quality.They plan ahead, constantly check for accuracy, and what to know "how" and "why".

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    Other Psychometric Tests Used

    Hermann Brain Dominance Instrument (HBDI)leftbrain_rightbrain.docLeft brain and right brain predominance

    FIRO B: leadership styles in relation to interpersonal relationships

    Inclusion: how much generally you include others in your life; how much

    attention contact and recognition you want from others Control: how much influence and responsibility you exercise how much

    you want others to lead and establish procedures

    Affection: how close and warm you are with others and to what extentyou want others to show warmth and affection to you

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    Other Psychometric Tests Used

    Belbin Team Role Profiling

    Assesses nine team roles:

    Action oriented(shaper, implementer,completer)

    People oriented(coordinator, team worker or

    resource investigator) Cerebral roles(plant, monitor, evaluator and

    specialist)

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    Major Personality Attributes Influencing OB

    Locus of control

    Machiavellianism

    Self-esteem

    Self-monitoring

    Propensity for risk taking

    Type A personality

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    Locus of Control

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    Machiavellianism

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    Conditions Favoring High Machs

    Direct interaction

    Minimal rules and regulations

    Distracting emotions

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    Self-Esteem and Self-Monitoring

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    Risk-Taking

    High Risk-taking Managers

    Make quicker decisions.

    Use less information to make decisions.

    Operate in smaller and more entrepreneurial organizations.

    Low Risk-taking Managers

    Are slower to make decisions.

    Require more information before making decisions.

    Exist in larger organizations with stable environments.

    Risk Propensity Aligning managers risk-taking propensity to job requirements should

    be beneficial to organizations.

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    Personality Types

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    Personality Types

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    Achieving Personality-Job Fit (John Holland)

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    Personality Types

    Realistic Investigative

    Social

    Conventional

    Enterprising

    Artistic

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    Hollands

    Typology of

    Personality

    and

    Congruent

    Occupations

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    MBTI

    INTJ visionaries, original

    ideas, skeptical, critical ,

    independent

    ESTJ organizers, realistic,

    logical, analytical, decisive

    ENTP conceptualizers,

    innovative, entrepreneurial

    MBTI should not be used as a

    selection tool

    Personality Types

    Extroverted or Introverted (E or I)(focus their attention)

    Sensing or Intuitive (S or N) collectinformation, facts vs. gut

    Thinking or Feeling (T or F) processinformation logic vs. emotion

    Perceiving or Judging (P or J)orientation to outer world, orderly & in-control vs.flexible & spontaneous

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    Big Five

    Preferred qualities are

    conscientiousness ,

    emotional stability,

    openness to experience

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    Some Others

    Thomas Profiling for analyzing gap between

    individuals behavior and companys

    requirements

    FIRO-B for assessing developmental efforts

    PAPI (PA preference inventory) for recruitment

    how closely individual matchesjob

    requirement

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    Locus of control

    Internals

    Explore the environment actively, high

    achievement motivation, better decision makers,

    can take initiative, are better decision makers,successful sales people are internals

    Externals

    More complaining, are followers, do well instructured jobs where success depends on

    complying to orders

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    Machiavellianism

    High machs manipulate more, win more, can

    persuade more are less persuaded less

    Are high machs good employees?

    Better in jobs requiring bargaining skills,selling

    skills

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    Self Esteem

    High self esteem take more risks, more

    unconventional, less susceptible to external

    influences, less likely to seek approval, are job

    satisfied

    Low self esteem- dependent on positive

    approval from others, are approval seeking,

    are less job satisfied

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    Self Monitoring (being politically

    correct)

    Ability to adjust behavior to external environment

    High self monitors can conform their behavior to thebehavior of others

    Receive better performance ratings Likely to emerge as leaders

    Receive more promotions

    Occupy central positions in organizations

    Show less commitment to organizations

    Are more mobile in their careers

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    Risk Taking

    Those in large organizations are generally

    more risk averse than those in small

    businesses

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    Proactive Personality

    Take initiative to improve the current

    circumstances

    Create new ones

    Do not passively react to situations

    Challenge the status quo

    Are entrepreneurial Are more likely to achieve career success

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    Relationships

    among

    OccupationalPersonality

    Types

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    What Are Emotions?

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    MoodsFeelings that tend to be

    less intense thanemotions and that lack acontextual stimulus.

    EmotionsIntense feelings that are

    directed at someone orsomething.

    AffectA broad range of emotions

    that people experience.

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    Emotions- Why Emotions Were Ignored in OB

    The myth of rationality

    Organizations are not emotion-free.

    Emotions of any kind are disruptive to organizations.

    Original OB focus was solely on the effects of strong negative

    emotions that interfered with individual and organizational efficiency.

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    What Are Emotions? (contd)

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    Felt versus Displayed Emotions

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    Emotion Dimensions

    Variety of emotions

    Positive

    Negative

    Intensity of emotions Personality

    Job Requirements

    Frequency and duration of emotions

    How often emotions are exhibited.

    How long emotions are displayed.

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    Emotion Continuum

    The closer any two emotions are to each other on the

    continuum, the more likely people are to confuse them.

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    Gender and Emotions

    Women

    Can show greater emotional expression.

    Experience emotions more intensely.

    Display emotions more frequently.

    Are more comfortable in expressing emotions. Are better at reading others emotions.

    Men

    Believe that displaying emotions is inconsistent with the male image.

    Are innately less able to read and to identify with others emotions.

    Have less need to seek social approval by showing positive emotions.

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    Gender and Emotions: Reasons for Differences

    Genetic: Innate ability to read others

    Socialization practices: men taught to be

    tough and showing emotions is inconsistent

    with this image

    Need for Social Approval: high in women show

    more emotions like happiness

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    External Constraints on Emotions

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    OrganizationalInfluences

    CulturalInfluences

    IndividualEmotions

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    OB Applications of Understanding Emotions

    Ability and Selection

    Emotions affect employee effectiveness.

    Decision Making

    Emotions are an important part of the decision-making process in

    organizations. Motivation

    Emotional commitment to work and high motivation are strongly

    linked.

    Leadership

    Emotions are important to acceptance of messages from

    organizational leaders.

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    Ability and Selection

    Emotional Intelligence (EI)

    Self-awareness

    Self-management

    Self-motivation

    Empathy

    Social skills

    Research Findings

    High EI scores, not high IQ scores,

    characterize high performers.

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    OB Applications of Understanding Emotions

    Interpersonal Conflict

    Conflict in the workplace and individual emotions are strongly

    intertwined.

    Deviant Workplace Behaviors

    Negative emotions can lead to employee deviance in the form ofactions that violate established norms and threaten the organization

    and its members.

    Productivity failures

    Property theft and destruction

    Political actions

    Personal aggression

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