106561140 4 Personality Amp Emotions
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Transcript of 106561140 4 Personality Amp Emotions
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Personality & Emotion
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What is Personality?
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Personality Traits
Personality Determinants
Heredity Environment
Situation
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Psychometric Testing:
The Myers-Briggs Type Indicator
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Personality Types
Extroverted or Introverted (E or I)(focus their attention)
Sensing or Intuitive (S or N)collect
information, facts vs. gut
Thinking or Feeling (T or F) processinformation logic vs. emotion
Perceiving or Judging (P or J) orientationto outer world, orderly & in-control vs. flexible & spontaneous
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Psychometric
Testing:
SixteenPrimary Traits
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Psychometric Testing:
The Big Five Model
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Other Psychometric Tests Used
Thomas DiSC Profiling
The D.I.S.C. Learning Model
The DISC Profile is a non-judgemental tool for understanding behavioural types and personality styles. Ithelps people explore behaviour across four primary dimensions:
Dominance: Direct, Driving, Decisive. These people tend to be independent and results driven. They arestrong-willed people who enjoy challenges, taking action, and immediate results. The bottom line is theirfocus tends to be on the bottom line and results.
Influence: Optimistic & Outgoing. These individuals tend to be very social and out going. They preferparticipating on teams, sharing thoughts, and entertaining and energizing others.
Steadiness: Sympathetic & Cooperative. These people tend to be your team players and are supportiveand helpful to others. They prefer being behind the scene, working in consistent and predictable ways.They are often good listeners and avoid change and conflict
Conscientiousness: Concerned, Cautious & Correct. These people are often focused on details and quality.They plan ahead, constantly check for accuracy, and what to know "how" and "why".
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Other Psychometric Tests Used
Hermann Brain Dominance Instrument (HBDI)leftbrain_rightbrain.docLeft brain and right brain predominance
FIRO B: leadership styles in relation to interpersonal relationships
Inclusion: how much generally you include others in your life; how much
attention contact and recognition you want from others Control: how much influence and responsibility you exercise how much
you want others to lead and establish procedures
Affection: how close and warm you are with others and to what extentyou want others to show warmth and affection to you
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Other Psychometric Tests Used
Belbin Team Role Profiling
Assesses nine team roles:
Action oriented(shaper, implementer,completer)
People oriented(coordinator, team worker or
resource investigator) Cerebral roles(plant, monitor, evaluator and
specialist)
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Major Personality Attributes Influencing OB
Locus of control
Machiavellianism
Self-esteem
Self-monitoring
Propensity for risk taking
Type A personality
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Locus of Control
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Machiavellianism
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Conditions Favoring High Machs
Direct interaction
Minimal rules and regulations
Distracting emotions
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Self-Esteem and Self-Monitoring
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Risk-Taking
High Risk-taking Managers
Make quicker decisions.
Use less information to make decisions.
Operate in smaller and more entrepreneurial organizations.
Low Risk-taking Managers
Are slower to make decisions.
Require more information before making decisions.
Exist in larger organizations with stable environments.
Risk Propensity Aligning managers risk-taking propensity to job requirements should
be beneficial to organizations.
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Personality Types
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Personality Types
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Achieving Personality-Job Fit (John Holland)
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Personality Types
Realistic Investigative
Social
Conventional
Enterprising
Artistic
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Hollands
Typology of
Personality
and
Congruent
Occupations
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MBTI
INTJ visionaries, original
ideas, skeptical, critical ,
independent
ESTJ organizers, realistic,
logical, analytical, decisive
ENTP conceptualizers,
innovative, entrepreneurial
MBTI should not be used as a
selection tool
Personality Types
Extroverted or Introverted (E or I)(focus their attention)
Sensing or Intuitive (S or N) collectinformation, facts vs. gut
Thinking or Feeling (T or F) processinformation logic vs. emotion
Perceiving or Judging (P or J)orientation to outer world, orderly & in-control vs.flexible & spontaneous
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Big Five
Preferred qualities are
conscientiousness ,
emotional stability,
openness to experience
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Some Others
Thomas Profiling for analyzing gap between
individuals behavior and companys
requirements
FIRO-B for assessing developmental efforts
PAPI (PA preference inventory) for recruitment
how closely individual matchesjob
requirement
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Locus of control
Internals
Explore the environment actively, high
achievement motivation, better decision makers,
can take initiative, are better decision makers,successful sales people are internals
Externals
More complaining, are followers, do well instructured jobs where success depends on
complying to orders
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Machiavellianism
High machs manipulate more, win more, can
persuade more are less persuaded less
Are high machs good employees?
Better in jobs requiring bargaining skills,selling
skills
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Self Esteem
High self esteem take more risks, more
unconventional, less susceptible to external
influences, less likely to seek approval, are job
satisfied
Low self esteem- dependent on positive
approval from others, are approval seeking,
are less job satisfied
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Self Monitoring (being politically
correct)
Ability to adjust behavior to external environment
High self monitors can conform their behavior to thebehavior of others
Receive better performance ratings Likely to emerge as leaders
Receive more promotions
Occupy central positions in organizations
Show less commitment to organizations
Are more mobile in their careers
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Risk Taking
Those in large organizations are generally
more risk averse than those in small
businesses
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Proactive Personality
Take initiative to improve the current
circumstances
Create new ones
Do not passively react to situations
Challenge the status quo
Are entrepreneurial Are more likely to achieve career success
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Relationships
among
OccupationalPersonality
Types
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What Are Emotions?
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MoodsFeelings that tend to be
less intense thanemotions and that lack acontextual stimulus.
EmotionsIntense feelings that are
directed at someone orsomething.
AffectA broad range of emotions
that people experience.
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Emotions- Why Emotions Were Ignored in OB
The myth of rationality
Organizations are not emotion-free.
Emotions of any kind are disruptive to organizations.
Original OB focus was solely on the effects of strong negative
emotions that interfered with individual and organizational efficiency.
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What Are Emotions? (contd)
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Felt versus Displayed Emotions
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Emotion Dimensions
Variety of emotions
Positive
Negative
Intensity of emotions Personality
Job Requirements
Frequency and duration of emotions
How often emotions are exhibited.
How long emotions are displayed.
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Emotion Continuum
The closer any two emotions are to each other on the
continuum, the more likely people are to confuse them.
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Gender and Emotions
Women
Can show greater emotional expression.
Experience emotions more intensely.
Display emotions more frequently.
Are more comfortable in expressing emotions. Are better at reading others emotions.
Men
Believe that displaying emotions is inconsistent with the male image.
Are innately less able to read and to identify with others emotions.
Have less need to seek social approval by showing positive emotions.
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Gender and Emotions: Reasons for Differences
Genetic: Innate ability to read others
Socialization practices: men taught to be
tough and showing emotions is inconsistent
with this image
Need for Social Approval: high in women show
more emotions like happiness
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External Constraints on Emotions
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OrganizationalInfluences
CulturalInfluences
IndividualEmotions
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OB Applications of Understanding Emotions
Ability and Selection
Emotions affect employee effectiveness.
Decision Making
Emotions are an important part of the decision-making process in
organizations. Motivation
Emotional commitment to work and high motivation are strongly
linked.
Leadership
Emotions are important to acceptance of messages from
organizational leaders.
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Ability and Selection
Emotional Intelligence (EI)
Self-awareness
Self-management
Self-motivation
Empathy
Social skills
Research Findings
High EI scores, not high IQ scores,
characterize high performers.
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OB Applications of Understanding Emotions
Interpersonal Conflict
Conflict in the workplace and individual emotions are strongly
intertwined.
Deviant Workplace Behaviors
Negative emotions can lead to employee deviance in the form ofactions that violate established norms and threaten the organization
and its members.
Productivity failures
Property theft and destruction
Political actions
Personal aggression
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