Holiday shopping behavior what to expect from your customers
10 Things Customers Expect from a Call Center (31West Knowledge Series)
-
Upload
31west-global-services -
Category
Small Business & Entrepreneurship
-
view
87 -
download
0
description
Transcript of 10 Things Customers Expect from a Call Center (31West Knowledge Series)
10 Things Customers Expect from a Call Center
Follow Us On:LinkedIn | Google+ | Twitter | Facebook
Web:http://www.31west.net
Toll Free:877-262-5030
We deliver cost-effective outsourced technical support & help desk services, tailored to your company's specific needs.
Knowledge Series
Web: http://www.31west.net
Empathy
Web: http://www.31west.net
A Good Listener
Web: http://www.31west.net
No Jargons
Web: http://www.31west.net
No Upselling
Web: http://www.31west.net
Minimal or No Escalations
Web: http://www.31west.net
Minimal IVR
Web: http://www.31west.net
Well-informed and Knowledgeable Agent
Web: http://www.31west.netWe provide inbound call center, help desk & tech support outsourcing services tailored to your company's specific needs.