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Teichert’s Zero Injury Teichert’s Zero Injury Culture Program Culture Program

OverviewOverview

Nancy Moorhouse, CSP, ARM, Nancy Moorhouse, CSP, ARM, CMSPCMSP

Presented for MSHA on Safety & Health Management Presented for MSHA on Safety & Health Management SystemsSystems

October 12, 2010October 12, 2010

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► Founded in 1887 by Adolph TeichertFounded in 1887 by Adolph Teichert► Privately held; 5Privately held; 5thth generation family leadership generation family leadership► Vertically integrated company: Construction, Vertically integrated company: Construction,

Aggregates, Asphalt, Readymix, PrecastAggregates, Asphalt, Readymix, Precast► 2000 total employees—about 400 in 2000 total employees—about 400 in

AggregatesAggregates► 8 active MSHA regulated sites in California8 active MSHA regulated sites in California

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Today’s ObjectiveToday’s Objective

► Zero injury culture overviewZero injury culture overview► HistoryHistory► Measurable safety resultsMeasurable safety results► Current safety practicesCurrent safety practices► Closing ThoughtsClosing Thoughts

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►We established the Zero injury culture We established the Zero injury culture concept in 1998concept in 1998

► Injuries are preventableInjuries are preventable►Citation-Free inspections are doableCitation-Free inspections are doable►We’re in the people businessWe’re in the people business►Driven from our CEO and PresidentsDriven from our CEO and Presidents

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Zero Injury Culture DefinedZero Injury Culture Defined► Zero is not a goal or target (such words imply it is Zero is not a goal or target (such words imply it is

OK to fail)OK to fail)

► Zero is a commitment Zero is a commitment

► As an organization, it is unacceptable for an injury to As an organization, it is unacceptable for an injury to occur occur

► If an injury does occur, each person will do whatever If an injury does occur, each person will do whatever it takes to it takes to preventprevent the next injury the next injury

► A shared success for every prevented injury and A shared success for every prevented injury and incident; and incident; and

► Demonstrated safe production at all levels at Demonstrated safe production at all levels at TeichertTeichert

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Safety Events at TeichertSafety Events at Teichert

►Formal safety program in 1957Formal safety program in 1957►Government regulationGovernment regulation►Risk ManagementRisk Management►Values/CultureValues/Culture►TransformationTransformation

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A. Teichert & Son, Inc. vs. CII Member Data

0.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

16.00

98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10*

Fiscal Year

Fre

qu

en

cy

Da

ta

Teichert LTIR

CII LTIR

Teichert TRIR

CII TRIR

9.80

4.55

2.50

0.50

TRIR – Total Recordable Incident RateLTIR – Lost Time Incident Rate

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Recordable Injury Rates for Aggregates

0.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

16.00

98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10*

Fiscal Year

Fre

qu

en

cy

Ra

te

TeichertTRIR

TeichertLTIR

TRIR – Total Recordable Incident RateLTIR – Lost Time Incident Rate

Decade ResultsTRIR Improvement

54%LTIR Improvement

100%

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Best PracticesBest Practices

► Demonstrated Top Management CommitmentDemonstrated Top Management Commitment► Staffing for SafetyStaffing for Safety► Safety PlanningSafety Planning► Safety Training and EducationSafety Training and Education► Worker Participation and InvolvementWorker Participation and Involvement► Measurement, Recognition and RewardsMeasurement, Recognition and Rewards► Subcontractor ManagementSubcontractor Management► Accident/Incident Reporting and InvestigationsAccident/Incident Reporting and Investigations► Drug and Alcohol TestingDrug and Alcohol Testing

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Pre-job P

lanning

Discipline P

olicy

Code of S

afe Practices

Excavation &

Trenching

Respiratory

Confined S

pace

Components of Teichert’s ProgramComponents of Teichert’s Program

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Injury Prevention ComponentsInjury Prevention Components

► Pre-employment/post incident drug & alcohol testPre-employment/post incident drug & alcohol test► Employment applicationsEmployment applications► 24-hour orientation with employee 24-hour orientation with employee ► Hard hat stripeHard hat stripe► Personal protective equipment (PPE) issuedPersonal protective equipment (PPE) issued► Annual refresher and new trainingAnnual refresher and new training► Health MonitoringHealth Monitoring► Pre-Task PlanningPre-Task Planning► Tailgate TopicsTailgate Topics► Safety CommitteesSafety Committees► Performance evaluationPerformance evaluation► Follow up by Safety staff on trainingFollow up by Safety staff on training► AuditingAuditing

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Components of Teichert’s ProgramComponents of Teichert’s Program

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Teichert’s Zero Injury CultureTeichert’s Zero Injury Culture

► It is less about regulatory complianceIt is less about regulatory compliance

► Is about peopleIs about people

► Is a matter of attitudeIs a matter of attitude

► Is a result of behaviorIs a result of behavior

► It is what we valueIt is what we value

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What’s Next? What’s Next?

► Continue development of a zero incident cultureContinue development of a zero incident culture

► Execute safe production practices employees can Execute safe production practices employees can useuse

► Respect, accountability, increased business Respect, accountability, increased business performanceperformance

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Closing ThoughtsClosing Thoughts

►We’re in the people businessWe’re in the people business►Change takes timeChange takes time►One size doesn’t fit all, especially in One size doesn’t fit all, especially in

CaliforniaCalifornia

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California Safety Regulatory California Safety Regulatory Oversight Oversight

►Federal OSHA (Proposed I2P2 Federal OSHA (Proposed I2P2 program)program)

►Cal/OSHA (Since 1996, mandated IIPP)Cal/OSHA (Since 1996, mandated IIPP)►Cal/OSHA Mining & Tunneling Unit Cal/OSHA Mining & Tunneling Unit

(IIPP)(IIPP)►MSHA (TBD?)MSHA (TBD?)

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Closing ThoughtsClosing Thoughts

►MSHA has two regulated inspections MSHA has two regulated inspections per yearper year

►Operator has strict liability for not Operator has strict liability for not following the regulationsfollowing the regulations

►Mine sites are dynamic with changing Mine sites are dynamic with changing conditions dailyconditions daily

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Closing ThoughtsClosing Thoughts

►Mining Industry seeks to develop a Mining Industry seeks to develop a ‘culture’ yet MSHA needs to be part of ‘culture’ yet MSHA needs to be part of the solution toothe solution too

► Is more rulemaking necessary? Is more rulemaking necessary? ►What are alternatives, e.g. principles, What are alternatives, e.g. principles,

guidance, Small Mines Office, guidance, Small Mines Office, prevention approaches, partnering prevention approaches, partnering with MSHA for good performance?with MSHA for good performance?

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RecommendationsRecommendations

►Be mindful of additional rulemakingBe mindful of additional rulemaking►Maintain simplicity Maintain simplicity ►Give reduced penalties for those with Give reduced penalties for those with

safety and health management systemssafety and health management systems►Limit citations for ‘inadequate’ systemsLimit citations for ‘inadequate’ systems►Acknowledge miners within good systems Acknowledge miners within good systems ►Have inspectors be part of the solution Have inspectors be part of the solution

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As Mark Twain said over 100 As Mark Twain said over 100 years ago:years ago:

►““Don’t let formal education get in the Don’t let formal education get in the way of learning”way of learning”

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► “ “We start school as question marks We start school as question marks and graduate as periods. And that, as and graduate as periods. And that, as in life, is why the answer is in life, is why the answer is notnot in the in the back of the book (back of the book (or in a regulationor in a regulation).”).”

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►Thank you!Thank you!