1 Supply Chain Visibility Capabilities Overview Software-as-a-Service EXECUTIVE BRIEFING.

1

Supply Chain Visibility

Capabilities Overview Software-as-a-Service

EXECUTIVE BRIEFING

An Introduction To QLogitek

—Thirty year old Canadian company, head-office in Toronto

— Applications Developer, Systems Integrator

—Several blue-chip Canadian clients, with relationships spanning over 15 -20 years (HBC, TTC, RBC, etc.)

L’eBIZ, an eight year old division of QLogitek— Provides cross-enterprise collaboration solutions to major “hub” customer

—Utilizes a Software-as-a-Service (SaaS) and Business Process Outsourcing (BPO) model to tackle complex supply chain integration and visibility problems

•Software is “custom generated” to solve a specific supply chain problem•Services include B2B integration, solution hosting, supplier rollout and

7x24 support

— Vertical specialty: retail, distribution, manufacturing and logistics

Toronto, Canada

Kolkata, India

At a Glance…

4

Some Enterprise Hubs Include

Supply Chain Functionality Footprint

Core Competencies

6

Software-as-a-Service Solution and Delivery Model

SaaS

Supplier Purchase Order Mgmt System

Supplier Order Management Portal for fulfillment of Purchase Order received from the customer. Purchase Orders, PO changes, ASN creation, Picking, Packing and Shipping, MH-10 barcode labels, order tracking, invoice management and AR and AP reconciliation.

Customer Purchase Order Mgmt System

Order Creation, Order Management, Order Tracking and Tracing Facility. The system supports the full order management lifecycle from Order Planning, Ordering, Receiving, Tracking, reconciliation of Orders with invoices and payments.

EDI/B2B Messaging Electronic Data Interchange and data processing solutions’; EDI - ERP Integration, Trading Partner EDI Certification, FTP, AS2, VAN Services, Data File Translation Services, , VMI, SBT.

Item Mgmt & Data synchronization System

The solution allows Customer to automate and streamline its listing and new item setup process with its Suppliers ; EDI “832”, spreadsheet Item submissions, Item Staging portal, Global Data Synchronization connectivity.

Merchant Payment Services System

An Online Payment Gateway that supports the following payment types; Online Credit Card & Debit Card Services. Pre-Authorized Debits, Cheques, eMobile Payment services, AR and AP Reconciliation, Scheduled Payments and a Comprehensive Financial and Management Reporting set of Modules.

8

Solutions & Services Portfolio

Inbound Management System The solution allows Customers to fully optimize their In-Bound Logistics operations. The modules are; Delivery of Shipments to Stores and DC’s, Delivery appointment scheduling, Gate Arrivals, , Inbound Workload Calendar/smoothing, PO/ASN/Delivery Reconciliation, Receiving Compliance and Financial Management with AR & AP Reconciliation.

Product Sourcing & Lifecycle Management

New Item Product Submission, Product Evaluation, Product Selection, Product Pricing, Product Ordering. Compliance and Financial management, with AR & AP Reconciliation.

Work In Progress Tracking Item/part Repair, Item/part Tracking & Item/part Management Facility.

Invoice Payment & Claim Management System

Solution allows Customers to provide online remittance visibility to its trading partner community and streamline the process by which Trading Partner make and settle short-pay claims with the customer; Invoice Payment & Supplier Claims Reconciliation. Compliance management, Management Reporting and Financial Reconciliation.

Professional & Managed Services We provide a complete range of Services for Supply Chain Management operations and Processes. The range of services are; Supply Chain Consulting, Custom Application Development, Server Hosting and Compliance Services.All our Services adhere to Government, Industry and other Regulatory Compliance Standards in addition to the Compliance standards and protocols of our Customers.

9

Solutions & Services Portfolio (cont’d)

Capability Snapshots:

Case Presentation #1

Capabilities Summary

• Sourcing Lifecycle Management• Supplier New Item Submission• Master Data Synchronization• “Light” Systems Integration• Hosting, Supplier Rollout & Support

Customized Visibility Solutions

The Business Challenge: Manage the complex Sourcing lifecycle in a worldwide supply chain to bring products quickly to market

1st Technical Challenge: Tracking and matching the dataflow to the product movement through a massive, non-EDI, worldwide supply chain2nd Technical Challenge: Five internal legacy applications (planning, laboratory, sensory evaluation, finance and inventory systems), requiring integration as a necessary part of the solution

The Solution: A hosted and customized, supplier self-service, product submission and lifecycle management workflow portal; with hosted middleware to integrate the legacy apps. Rolled out to 300 agents and 1,500 suppliers world-wide

Benefit: 1st Benefit All trading partners, in a wide global geography, collaborating with the client, within a timelines and milestones sensitive environment, to collaboratively and quickly bring new products to market. 2nd Benefit: Full integration and communication of their legacy systems, facilitating the clean flow of data throughout the product lifecycle.

Liquor Retailer & Distributor

12

Complex application with extensive integration and workflow: 100 days

Item Submission, Sourcing & Data Sync.

13

Sourcing/Planning Priority Planning / Workflow Management

Milestone / Event Management

Vendor Managed Submission Process

Submission Change Tracking & Management

Alerts & Notifications

Rules-based supplier self-service portal: 3-4 mos to generate, 6 mos rollout, 1500 suppliers

14



• Supplier EDI Portal• “Quick ASN”, “Quick-VMI”• “Label-on-the-fly”• “Light” Systems Integration• Hosting, Supplier Rollout & Support



PO-ASN Integration

The Business Challenge: Automating and integrating a supplier community that has little desire to spend the $$ and time necessary to streamline the supply chain

The Technical Challenge: A large, manual Supplier community (~1,000 Suppliers) with varying/limited EDI capabilities.

EDI suppliers transmitting poor quality data and ignoring business rules

The Solution:Customized Supplier PO management portal with business rules

Hosted by QLogitek, integrated to retailer’s ERP environment, and rolled out to supplier base

The Benefits: 98% supplier adoption rate

16

Typical Portal: 6-8 weeks

Supplier PO Management Portal

17

Rules-based supplier self-service portal: 6-8 weeks to generate, 3 mos rollout, 650 suppliers

Eva

luat

ed R

ecei

pts

Set

tlem

ent

(ER

S)

Sales Data(EDI 852)

Reverse PO(EDI 855)

ASN(EDI 856)

RemittanceAdvise

(EDI 820)

AutomatedWorkflow

From Retailer

To Retailer

To Retailer

DemandForecast

Sales Analysis

L'eBIZ EnabledPick-Pack-Ship Process

(Pick Lists, Packing Slips,Bill Of Lading, MH-10

Labels, etc)

ScannerIntegration

L'eBIZ EnabledInvoice

Reconciliation

From Retailer

(Supplier Managed Inventory – SMI)

Reverse PO ASN

Inventory “On-Hand” & “In Transit”

Demand Forecast

18



• Supplier Delivery/PU appointments• Dock-door scheduling• Compliance Mgmt & Visibility• Real-time Systems Integration• Hosting, Supplier Rollout & Support



19

The Business Challenge: – Limited merchandise visibility inbound to national DC’s, minimal dock-

door & DC planning, an error prone 3-5 day appointment scheduling process resulting in +3000 weekly phone calls, faxes and emails with scheduling head-count of 55 personnel

The Technical Challenge:– Over 3000 suppliers, 100 carriers, 7 Distribution Centers (DC’s) amounting

to hundreds of dock-doors with varying conveyance capabilities, all operating under complex scheduling business rules

The Solution:– Rules-based portal environment enabling all Suppliers, Carriers and

Retailer to schedule and track inbound shipments

The Benefits:– An immediate result of a 75% reduction in DC scheduling staff ($2 million

year to year savings)– 180,000 appointments automatically scheduled per year; 3 seconds to

book an appointment – Complete automated visibility into real-time merchandise arrival

information, dock-door planning and scheduling activities.

Inbound Logistics Management System

20

Rules based supplier self-service portal: 4 mos to generate, 2 mos rollout, 3000 suppliers

Inbound Visibility: Appt. Scheduling & Compliance Management

21

Rules-based supplier self-service portal: 4 mos to generate, 2 mos rollout, 3000 suppliers

Dock Yard Scheduling

Appointment Scheduling

Dock DoorAt-A-Glance

DC Calculator

DC Optimization

Compliance Reporting

22



• Telecom / Hi-tech expertise• Manufacturing supply chain expertise• Point-to-point supplier wide-area integration• “Light” Hub Systems Integration• Hosting, Supplier Rollout & Support



23

The Business Challenge: – A major North American Telco lacked an visibility into its ordering,

fulfillment and returns and repair tracking process with its manufacturers and contract repair facilities:

The Technical Challenge:– A extensive multi-tiered supply chain, comprised of large cellular OEMs

and their third party contract repair facilities.

The Solution: – A customized, hosted collaboration and visibility engine that ties all

trading partners together allowing for end-to-end product lifecycle visibility for both new purchases and the reverse logistics flow of repair tracking.

The Benefits:– Superior customer service capabilities in a highly competitive industry

with a mutual supply chain problem– Full, real-time repair cycle tracking for the Telco, its independent retail

operators, 3rd party repair facilities, etc., in a rich milestone based environment, allowing all parties to maintain their contracted deliverables to their customer base

Procurement & Repair Tracking For High Tech

24

Procurement & Repair Tracking For High Tech

ClientSupply Chain Need or Idea

QLogitek

Building Blocks

CAPABILITIES +

COMPONENT LIBRARY

Partner/ Prototype

New Collaboration Solution

- FAST

- INEXPENSIVE

- RELIABLE

FULL SERVICE

WIN / WIN

PILOT

QUICK-TIME-TO-MARKET

TURNKEY

The QLogitek Approach to Value Generation

26

Cross Enterprise Collaboration


Next Steps

1 Supply Chain Visibility Capabilities Overview Software-as-a-Service EXECUTIVE BRIEFING.

Documents

Transcript of 1 Supply Chain Visibility Capabilities Overview Software-as-a-Service EXECUTIVE BRIEFING.