Atsc Corporate Capabilities Briefing Final Tech Services

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ATS Corporation ATSC Corporate Overview Winter 2008

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Transcript of Atsc Corporate Capabilities Briefing Final Tech Services

Page 1: Atsc Corporate Capabilities Briefing Final   Tech Services

ATS Corporation

ATSC Corporate Overview

Winter 2008

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ATS Corporation

• Big enough to institutionalize and influence best practices

• Small enough to provide personalized services• Ideally sized to understand, care about and focus on

optimizing your IT investments• Responsive to customer requirements

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Executive Summary

• ATS Corporation (ATSC) is a leading provider of software and systems development, systems integration, IT infrastructure and outsourcing, information sharing and strategic consulting services

• We are CMMI Level 3 and ISO 9001:2000 certified• Customers include U.S. federal, state and local government

agencies, financial institutions and government-sponsored enterprises

• Publicly traded (OTCBB), ticker symbol: ATCT• Headquarters in McLean, VA – locations throughout the U.S.• ~800 employees and consultants• Four acquisitions in 2007• Projected 2008 revenue of $130 million

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Longstanding Partnerships

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Services

• Software and Systems Development• Systems Integration• IT Infrastructure and Outsourcing• Information Sharing• Consulting

Specialized Products

• ATSC Voyager Enterprise Solutions• Appix Financial Services Platform

ATSC Services and Products

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Software and Systems Development

• Full Life Cycle Application Development – Requirements, Design, Development, Configuration Mgmt, Test– Development tools (proprietary and open source)– Java/.Net

• Agile Methodologies• SOA Implementation and Management• Application Security• Legacy Migration/Modernization • Database Architecture/Implementation • System Maintenance • IV&V • Multi-platform Deployment • Certification & Accreditation Support • CMMI Level 3 Certified

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Systems Integration

• COTS Integration• Website Management • Enterprise Architecture • Interoperability • Document/Records Management

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IT Infrastructure and Outsourcing

• ISO 9000, ITIL, CMMI Based Services• Managed Services, Hosting • Service / Help Desk • Continuity Of Operations (COOP) / Disaster Recovery

(DR) • Messaging / Workflow Administration • Technology Assessments • Network Operations • Server Administration • SLA Management • Database Administration • Desktop Architecture • IT Audit And Assessment • Virtualization • Video Teleconferencing (VTC) • Risk Assessment And

Management • Information Security

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IT Infrastructure and Outsourcing

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Information Sharing

• Intergovernmental Systems

• Classified and Sensitive Data

• Managing Integrated Regional Information Sharing

• Information Exchange

• Global Positioning Systems

• Remote Portable Real-time Data Access

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Consulting

• Information technology consulting • Business consulting • IT Security consulting • Program Management Office (PMO) support • Business process re-engineering (BPR) • Training / eLearning • IT planning and strategy

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Agile Development

• Many years of expertise implementing iterative, incremental development with RUP (OpenUP)

– Player coach model– RUP the right way!

• Firm believers in a pragmatic/scalable approach to agile adoption– Distributed teams supported by tools– Architecture as a solid foundation– Just enough risk management and governance

• Key member of the Eclipse Process Framework (EPF) team– Open UP– Scrum

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ATSC Strategic Business Partnerships:IBM Premier Partner

200 Years Combined Sales Experience in

Rational® and WebSphere® Solutions Life Cycle Tools Expert Certified Sales Practitioners IBM SW Service Provider & Reseller Eclipse Process Framework™ Contributor

IBM Service Provider

More IBM Certifications than any other IBM Rational Business Partner in the United States

All of our client facing personnel are RUP certified

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Use and Apply Standardized Toolsets Across an Enterprise

ATSC Certifications and Strategic Business Partnerships

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A Partner You Can Trust

• It is not all “smooth sailing” out there– Process improvement is primarily a

people challenge

– There will be resistance to change and other impediments that need to be uncovered, understood and addressed

• You need a seasoned team to help you navigate– We have been implementing iterative

and incremental processes for many years and understand the trade-offs and realities of process improvement

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RESULTS: Connecting the U.S. Capitol Complex

• Challenge: Architect of the Capitol (AOC), a 2,200-person organization charged by Congress with U.S. Capitol Complex operations and maintenance, required comprehensive IT services support.

• Delivery: – ATSC services for AOC include:

• IT Infrastructure• Information Security • Web Applications, Content Management Support and Enterprise Asset

Management • Computer Assisted Facilities Management (CAFM)

– ATSC introduced the Information Technology Infrastructure Library (ITIL) framework and implemented Service Level Agreements (SLAs) that clearly identify performance parameters across the entire catalog of IT services

• Results:– Ensured efficient transition of 110th U.S. Congress with changes to majority in both

houses.– Replicated AOC services to a remote back-up site that consistently meets standard

recovery targets.

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RESULTS: Managing International Legal Information on the Web

• Challenge: The Library of Congress needed a workflow system to allow its Global Legal Information Network (GLIN) members to manage their own legal documents as well as to provide a user-friendly multilingual search system to share its growing collection with the public.

• Delivery: ATSC designed, launched, hosts and maintains GLIN. Key system features include: multilingual interface, digital signatures, content management workflow and eLearning.

• Results:

– Increased website traffic by over 1000% in the last year alone.

– Expanded contributed material from members by 300% due to streamlined interface and workflow

– GLIN helped grow GLIN membership by 47% since launch of GLIN.gov in 2005.

– Now available in 13 languages, GLIN has achieved status as the internet's most translated .gov website.

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RESULTS: Building a Secure Portal for Managing NavyMedical Information

• Challenge: The Navy needed to improve accessibility and management of clinical data through streamlining complex multiple-user interfaces, business processes and content management.

• Delivery: – ATSC implemented Naval Medical Online (NMO), a secure web-based portal

application that hosts a collection of clinical and business transactions integrated into a single, personalized and needs-based user interface.

– Portal employs encryption technology that ensures patient privacy and compliance with Health Insurance Portability and Accountability Act (HIPAA).

• Results:– Cut costs by over $10 million after streamlining legacy and stovepipe applications.– Improved communication flow for Navy personnel with a single, consolidated place to

address all of their medical information needs.

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RESULTS: Managing Technology Transfer for the U.S. Government

• Challenge: The Defense Technology Security Administration (DTSA) needed an automated, paperless system to efficiently manage export and foreign disclosure decisions while protecting national security interests.

• Delivery: ATSC created the Security Policy Automation Network (SPAN), a wide area network of 14 sub-systems supporting users with multi-level security and approval needs at 150 sites, 92 foreign embassies, Departments of Defense, State and Commerce, as well as industry and foreign governments. Key features include:

• Automated exchange of classified and unclassified data• Archiving and database support• Advanced analysis, full text query, and workflow support to manage staffing• Extensive reporting capabilities

• Results:– Improved approval time from weeks to days using automated workflow.– Reduced the amount of paper used in export control process by nearly two million

pieces annually – thus ensuring significant cost savings.– Facilitated electronic, secure transfer of data to authorized users.– DTSA has been an ATSC client for over 28 years!

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RESULTS: Helping Property and Casualty InsuranceCarrier Select and Implement a New Policy / Claims Administration System

• Challenge: A rapidly-growing regional commercial lines property and casualty (P&C) insurance carrier needed a policy and claims system capable of expanding into new business lines and serving a significantly increased customer base.

• Delivery: Based on deep-rooted experience in understanding the complexities of the insurance industry, ATSC experts were contracted to oversee selection and implementation of the new policy and claims administration system. Key features of the engagement included:

• Vendor Analysis and Selection• Project Management• Legacy Data Conversion

• Results:– Reduced client’s estimated level of effort in vendor selection process from 1,000 labor

hours to 250.– Enabled a one-state P&C insurance carrier to expand service into four additional

states.

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RESULTS: Implementing IBM Rational Tools to Build a Fully Automated and Compliant Software Platform

• Challenge: A national healthcare insurance provider needed a software platform to navigate complex regulatory requirements while continuing to meet its high customer service standards.

• Delivery:– ATSC implemented a solution by integrating and customizing the IBM Rational Team

Unifying Platform to architect a Software Compliance Platform which, in turn, enabled the company to raise its software capability level while ensuring regulatory compliance.

– With an established process defined, ATSC enabled a tool platform that strengthened and automated all processes throughout the software lifecycle.

• Results:– Ensured adherence to Capability Maturity Model Integration (CMMI) and Sarbanes-

Oxley Act (SOX) through automated requirements, test and change management processes.

– Reduced risk of regulatory infractions with adoption of software engineering processes and tools, thus preventing potential penalty costs of over $100,000.

– Significantly improved accuracy in traceability deployed to over 1,000 users, without additional undue overhead.

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RESULTS: Improving FBI Connectivity and Situational Awareness

• Challenge: Following the 9/11 attacks, the FBI wanted a new capability to accept tips from the general population, sift though the thousands of leads generated, and improve communications with other elements of the legislative and executive branches of Government.

• Delivery: ATSC analyzed, designed, and implemented a LAN/WAN solution to provide connectivity for the DOJ and the FBI SIOC to the White House. We stood up Tips.FBI.GOV in less than two weeks. Additionally, ATSC implemented HP Servicecenter, Assetcenter, and Connect.It to manage the environment and developed a number of Web tools and applications to support the FBI’s role in the global war on terrorism.

• Results: ATSC stood up the FBI War Room to support security for Classified and Unclassified Information processing that has been used in support of 9/11, Africa Embassy Bombings, USS Cole Bombing, Border Crossing, and other FBI GWOT activities.

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• Challenge: Migrate the Department of Education from a Government Owned Contractor Operated (GOCO) environment to a Contractor Owned Contractor Operated (COCO)

environment providing a broad range of IT infrastructure services on a 365x24x7 basis.• Delivery: ATSC provides support for 6,500 users at the Department of Education. We

implemented a transition strategy to include surge staffing support to eliminate four month backlog of trouble tickets. To improve service support to the employees and well as improve services to the U.S. citizen, we implemented a number of process improvements along with new technologies, such as:

• Network, server, Exchange and database administration• COTS integrations• Change management• Configuration management

• Results: In two years, service desk won civil service bureau government customer service award: customer focus excellence category, and managed ED.Gov, the top website among cabinet agencies – Center for Public Policy.

RESULTS: Strengthening End User Support and Reducing Costs for Department of Education

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• Challenge: Federal, State and Local law enforcement agencies need access to vital criminal justice information in a timely, secure, and accurate manner, regardless of the variation in technology and modernization cycles.

• Delivery: ATSC Voyager Product Suite

– Flexible and adaptable message transformation engine

– Highly secure – meets all federal, state and local standards

– Real-time access at the desktop, in a vehicle, or from a wireless hand-held computer or phone

– Highly configurable user interface

• Results:

– Critical time-savings for all users

– Increased officer productivity and safety

– Immediate and direct access to vital information without the need of dispatcher assistance

– Reduction in radio bandwidth usage required to run criminal checks

– Reduces the communication system traffic

– Increased recovery rates for stolen vehicles

– Increased apprehension rates of known offenders

RESULTS: Improving Information Sharing for Public Safety

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ATS Corporation

• Over 30 years of experience• Long-term partnerships with our customers• Effective solutions delivered on time and on budget• Quantifiable, real-world results