1 Storm Center ® Online Outage Map Tim Prince, Emergency Operations Bob Williamson, GIS Support .
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Transcript of 1 Storm Center ® Online Outage Map Tim Prince, Emergency Operations Bob Williamson, GIS Support .
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Storm Center ® Online Outage Map
Tim Prince, Emergency Operations
Bob Williamson, GIS Support
http://stormcenter.oncor.com
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Oncor’s Old Web-Accessible Outage Map
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On March 30 Oncor Introduced Storm Center ®
(Storm Center is a product of iFactor Consulting which displays Oncor’s OMS data -- http://www.ifactorconsulting.com/products/storm-center/)
http://stormcenter.oncor.com
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Four Days Later…
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Seventeen Tornados Struck Oncor’s Service Area
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Doing extensive Property Damage
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Knocking out Power to 40,000 Customers
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Storm Center’s Display during the Storms
http://stormcenter.oncor.com
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Tornado in South Arlington – Hail at DFW Airport
http://stormcenter.oncor.com
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Affected Devices Highlight the Outage Area
http://stormcenter.oncor.com
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Media Reporting was Focused on Dallas County;Oncor’s Statistics Showed Tarrant was Hardest Hit
http://stormcenter.oncor.com
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Zip Code 76016 Took the Worst of the Storm
http://stormcenter.oncor.com
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Geographical Display of Outages by County
http://stormcenter.oncor.com
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Geographical Display of Power Outages by Zip
http://stormcenter.oncor.com
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Zip 76016 Visibly Stands Out as the Most Affected
http://stormcenter.oncor.com
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Coming soon …
Register your account via mobile device.
Report outages and receive updates.
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Distribution
Oncor’s Operations
2 Distribution Operating Centers
Generation
Transmission
3095 Feeders3.2-million Customers
2 Data Centers
Transmission Grid Management
1182 Substations
738 DistributionSubstations
SCADA
OMS/AMS
OMS/IVR 2 Phone Centers + Back-ups
AMS
IVR
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IT Systems Supporting Restoration Operations
Call Center
Communication
Systems
WMS / GIS
Customer
Information
System
AdvancedMeteringSystem
Distribution
SCADA
Outage
Management
SystemWeekly
DMS
“Storm Center”Website
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Future OMS-Storm-Center Enhancements
Customers report outages to Storm Center (iFactor’s Notifi)
Storm Center submits outage ticket directly to OMS
Storm Center updates customers on status (via SMS message)
Geographic
Information
System
Storm CenterWebsite
Meter DataManagement
Distribution SCADA
Outage
Management
System
Command Center
DMS AMS
WorkManagement
System
GIS
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GIS-to-OMS Interface
Call Center
Communication
Systems
WMS / GIS
Customer
Information
System
AdvancedMeteringSystem
Distribution
SCADA
Outage
Management
SystemWeekly
DMS
“Storm Center”Website
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GIS: Source of Record for OMS’s Electrical Connectivity
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OMS: Uses a Weekly Extract of the GIS Connectivity Model
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New GIS will Address GIS-to-OMS Interface Issues
GIS & OMS will use identical connectivity models.
GIS-to-OMS updates will be real-time & two-way.
GIS will disallow user errors that adversely affect OMS.
Geographic
Information
System
“Storm Center”Website
Meter DataManagement
Distribution SCADA
Outage
Management
System
Command Center
DMS AMS
WorkManagement
System
GIS
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But Data Quality Issues Can’t Wait for the New GIS
New OMS Requires New Focus on GIS Data Quality: Connectivity
– Unconnected Features– Half Connected Protective Devices– Protective Devices with Duplicate Nodes– Self-Referencing Protective Devices– Voltage Changes– Closed Loop Errors
Phasing– Transformer/Conductor Phase Mismatches– Inconsistent Phase Changes– Number of Phases Increase (when tracing out from the substation)
New OMS Requires Process Improvements related to GIS Support Implementing tool to comprehensively measure fitness of GIS data
Developing process to better track GIS/OMS data issues
Updating GIS user training to focus on:
– The new OMS’s greater dependence on GIS data quality
– Insuring GIS data is updated when field changes are made
– Personal accountability for GIS data quality
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GIS Data Quality Issues Plague Other Utilities
GIS Interest Group
Mitigating Data Quality Issues
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EPRI’s Goal: Quantify Benefits of Good GIS Data
Reduced cost of deploying AMS network ($4.5-million)
Reduced outage durations
Reduced overall cost of operations
– Reduced windshield time
– Reduced O&M labor expenses
Improved safety (due to more accurate connectivity)
Improved load management (matching loads to transformers)
Improved load forecasting and system planning
Improved material management and forecasting
Improved information exchange:
– Internal (between departments and IT systems)
– External (with governmental agencies and customers)
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Information Sharing = Better Outage ManagementOncor is striving for better two-way customer communication
http://www.oncor.com