1

Fabrizio CardinaliCEO Giunti Labs - Chair ELIG

Scientific Board TRIOOnline Educa Berlin 2009

Building Europe’s Largest LLL4Employment Regional Initiative

The Tuscany Region TRIO Project(Technology, Research, Innovation & Orientation for Employment)

Gianni Biagi

Training Policies ManagerTuscany Region

Employment : A Generational Challenge

• 8 0% of Population in Pakistan is under 30

• 1 Billion workers from emerging New Economies (China and India amongst all) have joined the global labour market since 2000.

• 70% of India’s intl trade is for providing Outsourcing Services to Western Economies

• Ford Motor expects that the number of workers older than 50 will double in Europe by 2008

• Daimler Chrysler expects over-45 workers to rise from 41% in 2002 to 68% in 2011

• In US half of working age Americans expect to work into their 70s whether by financial necessity or by lifestyle choice (AARP Survey)

• In Japan the number of people between 15 and 64 is expected to decline by 740.000/year for next decade

• In Finland employment rate between 60 and 64 has doubled since 1990 and 21% of Corporate Training Programs are attended by employees older than 50

• In 2010 10 TOP Jobs will not have existed in 2004

• Median Age will cut Europe’s growth at least 1% annually for the next 3 decades

• At Bumrungrand Hospital (Bangkok) walk in patients see a specialist in 17 minutes average

• During 2005 Bumrungrand Hospital treated 400.000 foreign patients

• Bumrungrand Hospital is building a 18story outpatient center to bring capacity to 6000 outpatients a day

• More than 150.000 North Americans and Europeans seek medical treatmant overseas every year

• During last 6 months at least 40 large US Corporations have signed on to overseas plans from United Group Programs (health Insurer in Florida)

• Medical tourism to Asia could generate up to $4.4 billion by 2012 (Source Newsweek)

....To the “21° Century Skills Challenge”From the “Low Cost Battle”.... The World is Flat. Again.

Source: GlobalChoice Healthcare

Cosmetic Nose Job

$5,445United States

$4,495Singapore

$3,145India

Double Knee Replacement

$47,545United States

$25,245Singapore

$11,995India

$11,995India

$25,245Singapore

$75,536United States

Heart bypass Surgery

The Going Rate

Source: GlobalChoice Healthcare

Cosmetic Nose Job

$5,445United States

$4,495Singapore

$3,145India

Double Knee Replacement

$47,545United States

$25,245Singapore

$11,995India

$11,995India

$25,245Singapore

$75,536United States

Heart bypass Surgery

The Going Rate

Employment: A Generational Opportunity

ITUK

FR

FI DE

Curricular Education(National, Formal, Rigid)

Students

On & For Employment learning(International, Skills /competency Based, Rapid and Flexible)

Knowledge Workers

FieldHome Work

Europe’s 21st Century Employment Challenges Towards Competency Based Education

EreignisEreignis

Funktion

Ereignis

Ereignis

Funktion

Funktion

Organisationseinheit

Ereignis

Ereignis

Organisationseinheit

Ereignis

Funktion

Ereignis

Organisationseinheit

Ereignis

Funktion

Ereignis

Ereignis

Funktion

Funktion

Organisationseinheit

Ereignis

Ereignis

Organisationseinheit

Ereignis

Funktion

Ereignis

Organisationseinheit

New Curricula Job Profiles Learning Outcomes & Objectives

„e.g. Customer Interface Management“

Sales & ChannelManager

CRM OperationsSupport Manager

CRM OperationsSupport Assistant

Helpdesk Manager

Customer InterfaceAssistant

Billing & CollectionsProfessional

...

Interconnection Skills

IP EssentialsIP Networks

Mobile IPTCP/IP

IRDAIT-Security

Product Skills

GPRS RoutersCorporate AccessMobile Devices

Sales Skills

Infrastructure SalesKey Account Mgmt.Service Business

...

Skills & Competencies

Interconnection Skills

IP Essentials

IP Networks

Mobile IP

TCP/IP

IRDA

IT-Security

Product Skills

GPRS Routers

Corporate Office Access

Mobile Devices

Sales Skills

Infrastructure Sales

Key Account Mgmt.

Service Business

...

Community

Learning Object

Online-Session

Learning Object

Test

Classroom

Readings

Learning Object

Business Needs define the requirements

Learning processes are the enabler

Time2Competency

„Traditional“management decisions

„Future“management decisions

• Time• Costs

• Ressources• Products

• Time• Costs

• Resources• Competencies

organizationale.g. courses,communities

individuallearningpath

Indi

vidua

l Mas

sifica

tion M

assive Individualisation

Organisational Level

Personal Level

•Competencies• Qualification Tests•Remediation Materials

Open & Interoperable Digital Repositories of:

Individual Learner

PERSONALDevelopmentPlans

Europe’s 21st Century Employment Challenges Towards Skills Based Learning Personalization

The TRIO Initiative in the Tuscany Region

Building Europe’s Leading Life Long Learning for Employment Initiative

• TRIO was born in 1998 as a Lisbon Adenda initiative of Region of Tuscany (Ministry of Education, Vocational Training and Labour Policies) to support the Region Employment market Towards the Challenges and Opportunities of the New Millennium through a FREE Content & Support Services approach

• It has evolved through 3 funding cycles and Managing Consortium, Now Giunti Labs, Tecnofor and Brain Technology since Fall 2007

• Today Trio is Europe’s largest Regional LLL4Employment initiative with more than:

• 1500 courses • 150.000 registered users,• 70.000 active learners• 40.000 registered training hours /month• Fully Free !

• New Roadmap based on :•Content Mapping to Competencies for Personalization, Reuse and Federated Sharing•Blended Learning (Web Learning Groups + eLearning)•Porting from Vendor turn key solution (SABA) to a Open Standards Based Architecture (Moodle + Hive DR)

The TRIO Initiative – Key Success PointsCompetency Based Education

The TRIO Initiative – Key Success PointsWeb Learning Groups

The TRIO Initiative – Key PointsOpen Standards Based Architecture

Trio’s Analytics (Users)

• More than 150.000 registered users of which more than 70.000 active learners.

• Most than 65% of the Users are Employed

• Professional Position of learners: 48.2 % of active learners are “employees”

• Schooling Position of learners: 41% of active learners have “ high school diplomas

• Reached Via Communities of practice named WLG, Web Learning Groups

• 407.659 training hours have been registered (period january – october ‘09 ) and tracked in SCORM, with a monthly average in the period of 40.765 hours.

Professional Position of LearnersSchooling Position of LearnersWeb Learning Groups

Trio’s Analytics (Content)

• To-date, there are 1.534 available products (on-line courses and e-books)

• More than 596.000 course registrations in the 13 Macro Areas available in Trio catalogue (date 31/10/09)

• 20 most ordered courses among available products

Trio’s Analytics (Customer Satisfaction)

• Trio Help Desk registered 3.145 requests (total) from april to october ’09. 74.4% technical assistance and with an Average response time is 6,6 working hours (with an 8 hour S.L.A.)

• Tutoring service registered 503 requests (total) via from June to october ‘09. Average response time is 5,3 working hours (with a 16 hour S.L.A.)

• 95,1% of the users evaluates positively the whole TRIO project.

• 95,1% of the users evaluates positively the courses content

• 93,2% of the users has a mind to attend, in the future, other TRIO courses

• 83,76% of active users, after attending and completing a course, attend another one, That means: 5 users (out of 6) are “loyal” (period 01/07/02 – 31/10/09)

Num

ber

of R

eque

sts

12

Fabrizio CardinaliCEO Giunti Labs - Chair ELIG

Scientific Board TRIOOnline Educa Berlin 2009

Q&A

Building Europe’s Largest LLL4Employment Regional Initiative

The Tuscany Region TRIO Project(Technology, Research, Innovation & Orientation for Employment)