04 FEATURE Is Your Timeshare Problem Weighing You Down?reclaimgc.com/canary_news.pdfWhen I bought my...
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FEATURE 04 Is Your Timeshare Problem Weighing You Down? RESALEGC MARKETING SL is a company based in the South of Gran Canaria. You have probably noticed their advertising banners appearing in strategic locations throughout the south of the island – Uncle Sam “Get up to 100% of your timeshare money back” ring any bells? The Canary News decided to find out more about this relatively new company. We met in their modern open plan offices in Arguineguin, where we were fortunate enough to catch Managing Director, Kieron Day in between his very busy schedule. We discovered that the company was originally established to buy and sell timeshare weeks from luxurious resorts here in Gran Canaria, but since discovering a number of cases which successfully challenged the legality of several timeshare companies contracts and their selling practices, it has now created a division – Reclaimgc - dedicated to helping unhappy timeshare owners get their money back. The cases to which Kieron refers cover a number of infringements of several articles of the Spanish Timeshare Act (particularly regarding the minimum content of the contract and the fact that a deposit was taken within the cooling off period) together with infringements of general Civil Law, Consumer Protection Acts and the existence of misleading advertisements. Since January 2009 Resalegc Marketing S.L. is already coordinating the claims of over 100 clients whose total claim value is a staggering 3,000.000€. Owner and Managing Director Kieron, a timeshare owner himself, said “Originally I was a happy timeshare owner here in Gran Canaria, but became more and more dissatisfied with the product I had purchased. When I bought my timeshare I was told it was an ‘investment’ which would appreciate in value. With a family of 4 small children the fact that I was investing in something for their future was appealing to me. But as the resort standards fell and the cost of maintenance increased, I looked to sell my ‘investment’. I was shocked to find that my ‘investment’ was worthless and that there really was no market to sell my timeshare and recoup the large sums of money I had invested. I was further surprised to find out that by paying a deposit on the day I signed my purchase contract, the company was actually acting illegally. Needless to say I wasn’t very happy and after meeting many other Timeshare Owners like myself I created a company dedicated to helping those in similar situations to myself’. On reviewing the legal aspects involved we found that in October 1994 the European Communities adopted the European Directive 94/47/EC which relates directly to the purchase of timeshare. It clearly states that ‘Buyers have a statutory minimum cooling off period of 10 days from signing the contract and that the taking of deposits before the end of this cooling off period is prohibited. Kieron explained to me that his company are not lawyers and do not provide any legal advise “We simply provide a service which pursues the coordination of the claim to the courts on behalf of timeshare owners who can justify due cause for full compensation. We help our clients resolve their case as quickly and as stress free as possible and the lawyers which we recommend as part of our service are specialists in this field” Resalegc also strongly believes in the importance of client communication. Once your case has been reviewed and accepted you are assigned your own personal representative who will be your main point of contact throughout the whole process. What’s really great is that you are given your own private log in on their web site and in here your personal representative will download all the papers relevant to your case so you can monitor its progress from the comfort of your own home. Kieron said he felt this was especially important given that his clients are from various countries around the world. So, what is the cost of the invaluable service this company offers? Of course each case is different, but the initial assessment is free of charge. Only when their recommended legal experts establish that you have a valid claim will there be fees to pay. These upfront fees are for the legal costs incurred. The fee is fixed and established at the outset of your claim so regardless of how long it takes to secure a successful outcome you wont have to pay any more and because of the volume of claims Resalegc are dealing with they have negotiated substantial discounts for their clients. So, if the only fees you pay up front are the associated legal costs I asked Kieron “ How does your company make money?” He explained “Its simple – we work on a no win no fee basis so we only get paid when we win a case. Right from the outset when we establish if the client has a valid claim we agree a % of the final payout and this varies depending on the volume of the claim and the work involved With representatives now in the Costa del Sol, Tenerife and Fuerteventura is this the service unhappy timeshare owners have been waiting for? I must admit I was very impressed with everything I saw and heard, and if I was an unhappy timeshare owner, I wouldn’t hesitate to use their services. If you think Resalegc Marketing SL can help you, then pop into their office in Arguineguin – next to the new medical centre at the whale’s tail roundabout. They are open Monday to Friday, from 9am – 7pm, or visit their informative website at www.reclaimgc.com Also, Resalegc are looking to recruit new representatives for their rapidly expanding operations both here in the Canary Islands and in Mainland Spain so if you want to be part of a young, energetic and motivated team dedicated to helping unhappy timeshare owners then call the number below now.
Transcript of 04 FEATURE Is Your Timeshare Problem Weighing You Down?reclaimgc.com/canary_news.pdfWhen I bought my...
FEATURE04
Is Your Timeshare Problem Weighing You Down?RESALEGC MARKETING SL is acompany based in the South of GranCanaria. You have probably noticedtheir advertising banners appearing instrategic locations throughout thesouth of the island – Uncle Sam “Getup to 100% of your timeshare moneyback” ring any bells? The CanaryNews decided to find out more aboutthis relatively new company.
We met in their modern open planoffices in Arguineguin, where we werefortunate enough to catch ManagingDirector, Kieron Day in between hisvery busy schedule. We discoveredthat the company was originallyestablished to buy and sell timeshareweeks from luxurious resorts here inGran Canaria, but since discovering anumber of cases which successfullychallenged the legality of severaltimeshare companies contracts andtheir selling practices, it has nowcreated a division – Reclaimgc -dedicated to helping unhappytimeshare owners get their moneyback.
The cases to which Kieron refers covera number of infringements of severalarticles of the Spanish Timeshare Act(particularly regarding the minimumcontent of the contract and the fact thata deposit was taken within the coolingoff period) together with infringementsof general Civil Law, ConsumerProtection Acts and the existence ofmisleading advertisements.
Since January 2009 ResalegcMarketing S.L. is already coordinatingthe claims of over 100 clients whose
total claim value is a staggering3,000.000€.
Owner and Managing Director Kieron,a timeshare owner himself, said“Originally I was a happy timeshareowner here in Gran Canaria, butbecame more and more dissatisfiedwith the product I had purchased.When I bought my timeshare I wastold it was an ‘investment’ whichwould appreciate in value. With afamily of 4 small children the fact thatI was investing in something for theirfuture was appealing to me. But as theresort standards fell and the cost ofmaintenance increased, I looked to sellmy ‘investment’. I was shocked tofind that my ‘investment’ wasworthless and that there really was nomarket to sell my timeshare andrecoup the large sums of money I hadinvested. I was further surprised tofind out that by paying a deposit on theday I signed my purchase contract, thecompany was actually acting illegally.Needless to say I wasn’t very happyand after meeting many otherTimeshare Owners like myself Icreated a company dedicated tohelping those in similar situations tomyself’.
On reviewing the legal aspectsinvolved we found that in October1994 the European Communitiesadopted the European Directive94/47/EC which relates directly to thepurchase of timeshare. It clearly statesthat ‘Buyers have a statutory minimumcooling off period of 10 days fromsigning the contract and that the taking
of deposits before the end of thiscooling off period is prohibited.
Kieron explained to me that hiscompany are not lawyers and do notprovide any legal advise “We simplyprovide a service which pursues thecoordination of the claim to the courtson behalf of timeshare owners who canjustify due cause for full compensation.We help our clients resolve their case asquickly and as stress free as possibleand the lawyers which we recommendas part of our service are specialists inthis field”
Resalegc also strongly believes in theimportance of client communication.Once your case has been reviewed andaccepted you are assigned your ownpersonal representative who will beyour main point of contact throughoutthe whole process. What’s really greatis that you are given your own privatelog in on their web site and in here yourpersonal representative will downloadall the papers relevant to your case soyou can monitor its progress from thecomfort of your own home. Kieron saidhe felt this was especially importantgiven that his clients are from variouscountries around the world.
So, what is the cost of the invaluableservice this company offers? Of courseeach case is different, but the initialassessment is free of charge. Onlywhen their recommended legal expertsestablish that you have a valid claimwill there be fees to pay. These upfrontfees are for the legal costs incurred.The fee is fixed and established at theoutset of your claim so regardless ofhow long it takes to secure a successfuloutcome you wont have to pay anymore and because of the volume ofclaims Resalegc are dealing with theyhave negotiated substantial discountsfor their clients.
So, if the only fees you pay up front arethe associated legal costs I asked Kieron“ How does your company makemoney?” He explained “Its simple – wework on a no win no fee basis so weonly get paid when we win a case. Rightfrom the outset when we establish if theclient has a valid claim we agree a % of
the final payout and this variesdepending on the volume of the claimand the work involved
With representatives now in the Costadel Sol, Tenerife and Fuerteventura isthis the service unhappy timeshareowners have been waiting for?
I must admit I was very impressedwith everything I saw and heard, and ifI was an unhappy timeshare owner, Iwouldn’t hesitate to use their services.If you think Resalegc Marketing SLcan help you, then pop into their officein Arguineguin – next to the newmedical centre at the whale’s tailroundabout. They are open Monday toFriday, from 9am – 7pm, or visit theirinformative website atwww.reclaimgc.com
Also, Resalegc are looking to recruitnew representatives for their rapidlyexpanding operations both here in theCanary Islands and in Mainland Spainso if you want to be part of a young,energetic and motivated teamdedicated to helping unhappytimeshare owners then call the numberbelow now.
