03 BRIM for Finance

Billing & Revenue

Innovation

Management

Provizní systém –

řešení pro inovaci

vašich služeb

Nov 16, 2012

Jaroslav Blosgeber, Consultant, SAP Billing Solutions

© 2012 SAP AG. All rights reserved. 2 Public

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outlined in this presentation or to develop or release any functionality

mentioned in this presentation.

This presentation and SAP's strategy and possible future developments are

subject to change and may be changed by SAP at any time for any reason

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SAP assumes no responsibility for errors or omissions in this document,

except if such damages were caused by SAP intentionally or grossly

negligent.


Agenda

Market Drivers

BRIM Solution and Architecture Overview

Demonstration

Customers

Value

Why SAP Charging and Billing

for Banking


Cloud

Big Data

Mobile

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IT mega-trends at work…

Social Media

Consumerization

of IT

Customer

Centricity in a

Multi-Channel

Environment

Risk & Regulatory

Compliance

Cost & Complexity

Take Out

Banking specific trends…

Industry & Market dynamics


Key challenges for Charging & Billing Evolution in

Financial Services

New Services:

Relationship-

based pricing

•Time to Market

•Flexibility

•B2C & B2B

Massive

Volume of

Real-Time

Transactions

•Scalability

•Performance

Rapid

Recombination

of Value

Chains

•Settlement

•Commissioning

BRIM Solution and

Architecture Overview


SAP BRIM

End-to-End Solutions & Applications

Fee

Calculation

Engine

Revenue &

Expense

Management

Billing &

Payment

Statements

Customer &

Partner

Relationship

Management

Accounts Payable / GL

Real-Time & Batch

Transaction

Processing

Flexible fee pricing

capabilities

Embedded

Settlement

Calculation

SAP

Convergent

Charging

High Volume

Billing Detail

Configurable

Statements

Multiple Input

Streams

SAP

Convergent

Invoicing

Account

Receivable

Payment Posting

Dispute Mgmt

Credit Mgmt

Electronic Bill

Presentment and

Payment

SAP

Customer

Financials

Management

Business

Intelligence

KPI Analysis

SLA Tracking

Dashboards

Business Intelligence

Customer &

Partner

Relationship

Management

Financial

Customer &

Partner Care

Web Channel

Relationship Pricing Consolidated Customer Billing

© 2012 SAP AG. All rights reserved. 11 Public 11

SAP Convergent Charging

SAP

Convergent

Charging

Customer and Contract System

Event Metering System

Billing System

Metered events

(transactions,

distance, vehicle

type, duration) or

product orders

Pricing contract

data: dates and

negotiated tariffs

Pricing of events (self

generated or metered)

following algorithms

Priced

events with

details

Algorithms

Tariffs

Events

Solution

Solution Overview

SAP CC

SAP CI

SAP CFM

Modular Yet

Integrated

• Receivable Mgt &

Payment

• Credit & Collections

• Financial Customer

Care

Process Map

Pricing,

Rating,

Charging

Revenue &

Expense

Management

Invoicing &

Payment

Statements

Customer &

Partner

Financial

Care

Accounts Payable

Accounts Receivable


SAP CC : The Decision Tree Technology

Same interface for usage,

recurring and non

recurring

Real Time Alerts

Table structures with

CSV import

Counters available

to aggregate data

Intuitive setup

Solution References Summary Demo Drivers Value

Solution

Solution Overview

SAP CC

SAP CI

SAP CFM

Modular Yet

Integrated


Payment



Care

Process Map

Pricing,

Rating,

Charging

Revenue &

Expense

Management

Invoicing &

Payment

Statements

Customer &

Partner

Financial

Care

Accounts Payable

Accounts Receivable

13

SAP Convergent Charging Solution Automated Management of Revenues & Costs


SAP CC Demo - Convergent Charging in Action

A brief demonstration of

BRIM Pricing Capabilities


SAP CC Demo - příklad struktury sítě obchodních zástupců

ČR

Regionálni ředitel Regionálni ředitel

Obchodní ředitel Obchodní ředitel Obchodní ředitel

Finanční specialista 1

Zprostředkovatel 1 Zprostředkovatel 2

Finanční specialista 2 Finanční specialista 3 Finanční specialista n

Zprostředkovatel n


SAP CC Demo - příklad algoritmu vypoctu provize

Jednotka obchodu (napr. 10 000 KC)

Zprostredkovatel zakladni provizni sazba 50%: 5 000 Kc

Financni Specialista provizni sazba 60% rozdilova provize 10%: 1 000 Kc

Obchodni reditel provizni sazba 80% rozdilova provize 20%: 2 000 Kc

Regionalni reditel provizni sazba 90% rozdilova provize 10%: 1 000 Kc


BRIM At a Glance – SAP Solution

Convergent Invoicing Pricing,

Rating,

Charging

Revenue &

Expense

Management

Invoicing &

Payment

Statements

Customer &

Partner

Financial

Care

Accounts Payable

Accounts Receivable


Solution

Solution Overview

SAP CC

SAP CI

SAP CFM

Modular Yet

Integrated


Payment



Care

Process Map



Converged Customer Invoice



SAP Customer Financial Management


Solution

Solution Overview

SAP CC

SAP CI

SAP CFM

Modular Yet

Integrated


Payment



Care

Process Map

Pricing,

Rating,

Charging

Revenue &

Expense

Management

Invoicing &

Payment

Statements

Customer & Partner

Financial Care

Accounts Payable

Accounts Receivable

Pricing & Charging

Model Design

Pricing Simulation

Converged Prepaid,

Postpaid & Hybrid

Charging

SAP Convergent

Charging

Convergent Invoicing

SAP Convergent

Invoicing

Revenue Management

Credit Management

Online Bill Presentment

SAP Customer Financials Management

Financial Customer Care

Collections Management

Dispute Management


BRIM : A Modular Yet Integrated Approach

• I have a specific pricing problem on some services, but my pricing is working fine otherwise

• I don’t want to throw away investments on my billing or I don’t use SAP as a billing/financial process

• I want to introduce real-time pricing

Convergent Charging

Standalone

• I need a high performance financial system

• I already have FI-AR, but my processes are taking too long

• I want a powerful financial which posts to my general Ledger

Customer Financial

Management Standalone

• I have several rating engines and want one single invoice

• I have several billing systems and want one aggregated invoice

Customer Financial

Management with Invoicing

• I want an integrated process that can interface with other SAP and non SAP processes

End to End (CC + CI + CFM)

SFR, Videotron,

Bpost

Deutsche Telekom,

Austrian Post

MTS Allstream,

Apple, DPD…

Microsoft, Tsystem

Singpost…

Pricing,

Rating,

Charging

Revenue &

Expense

Management

Invoicing &

Payment

Statements

Customer &

Partner

Financial

Care

Accounts Payable

Accounts Receivable

SAP Convergent

Charging

SAP Convergent

Invoicing SAP Customer Financials Management


Solution

Solution Overview

SAP CC

SAP CI

SAP CFM

Modular Yet

Integrated


Payment



Care

Customers


Service-to-Cash: Proven Track record

https://www.groupama.co.uk/policyholder/


BRIM : References

Solution References Summary Testimonial Drivers Value

References

HTC

Adobe

HT Customer

IBM

Sybase

HT Customer

Lexmark

HT Customer

Citrix

HT Customer

300+ References Worldwide

http://www.nmrx.com/

http://www.sensorlogic.com/

http://images.google.com/imgres?imgurl=http://www.amaruinc.com/images/logo_m2bworld.jpg&imgrefurl=http://www.amaruinc.com/global.htm&h=50&w=85&sz=3&hl=en&start=6&um=1&tbnid=zIysbU2fEQU_eM:&tbnh=45&tbnw=76&prev=/images?q=M2B+world+logo&svnum=10&um=1&hl=en&rls=GGLD,GGLD:2007-05,GGLD:e

http://www.aprr.com/en/index.html

http://images.google.ca/imgres?imgurl=http://www.comsatint.com/imgNews/logo bt(1).jpg&imgrefurl=http://www.comsatint.com/&h=1417&w=2991&sz=108&hl=en&start=2&um=1&tbnid=qF2BBZdLT-_w_M:&tbnh=71&tbnw=150&prev=/images?q=BT&um=1&hl=en&sa=N

http://www.ascendi.pt/

http://www.asfinag.at/


Why SAP for Commissions Management in Financial

Services?

25

Develop fees/commissions for any kind

of service

Provide robustness and

fairness to comply with

regulatory scrutiny

Develop contextual

based fees/commissions

for all Lines of Business

Manage dynamic

business models

with changing alliances

of partners

Change fee pricing and partner

contracts continuously on the fly

Proven scalability to massive

real-time transaction volumes

Revenue and cost

analysis for an up-

to-the-minute

insight into the

business

Lower TCO with a

product-based COTS

solution compared to

costly homegrown

development

Straight-through

processing with a fully

automated solution

Business flexibility for an

evolving market

Guaranteed scalability with

a robust proven solution


BRIM - Value Proposition

Business Flexibility

Price, package, promote your services and share revenue with partners while

maximizing profitability and reducing Time-to-Market

Low TCO

Market-leading high performance on cost effective hardware and dramatically reduced

OPEX

Enhancing Customer Experience

Unified view of customer’s services, subscriptions, balances and usages

Deployment Flexibility

Set of componentized software which can interoperate amongst themselves and with

legacy and third party systems

Děkuji za pozornost

Kontakt:

Jaroslav Blosgeber NG Billing Solutions

Business Area COO Germany, Industry Solutions

SAP Deutschland AG & Co. KG

[email protected]

mailto:[email protected]

03 BRIM for Finance

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