00-V017 Internal Quality EHS Audit Procedure Rev 180311

7/30/2019 00-V017 Internal Quality EHS Audit Procedure Rev 180311

1/5

TM

R

CROWNBran d-Bu ilding Packag in

DOCUMENTATION CONTROL

Class Description : 00 POLICY / SYSTEM Doc No. : 00 V017

Document Description : INTERNAL QUALITY/EHS AUDITPROCEDURE

Revision : 18/03/11

Page : 1 of 5

Requesters Name : Nguyen Thanh Hai SIGNATURE :

Requesters Plant : CROWN Beverage Cans Saigon Limited.

REVISION HISTORY

Revision Requester Description Of Change

10/11/99 Le Thanh Lam New Document

20/10/00 Le Thanh Lam Revised Document

26/11/01 Le Thanh Lam Revised Document

01/10/04 Nguyen Thanh Phong Revised Document

15/02/06 Nguyen Thanh Phong Add new logo

06/08/07 Nguyen Thanh Hai Revision

18/03/11 Nguyen Thanh Hai See below

DOCUMENTATION CHANGE APPROVAL

Initiate Change Obsolete

Reasons :

1. Amend in section 1.1

2. Add new in section 3.5, 3.6, 3.7

Approval Name Signature DatePlant Director Nguyen Ngoc Minh

General Director Nguyen Minh Trung

All information herein is company proprietary and property of CROWN Beverage Cans Saigon

Limited. It shall not be reproduced or copied unless as expressively permitted or directed by Crown Asia

Pacific Holdings, Limited.


2/5

TM

R

CROWNBrand-Bu i lding Packag in

Title: Doc no. : 00-V017

INTERNAL QUALITY/EHS AUDIT

PROCEDURE

Revision : 18/03/11

Page : 2 of 5

1.0 Purpose

1.1 Evaluate the conformance of the building, application, maintain and improvement of the

Quality Management System (QMS) and Environment Health Safety (EHS) system

according toISO 9001:2008, ISO 14001:2005 and OHSAS 18001:2007, CROWN QMS

and EHS

1.2 Create the basic for improving the QMS and EHS

2.0 Scope

Apply to CROWN Beverage Cans Saigon Limited. (CBCS)

3.0 Reference3.1 Quality Manual: (Doc.# 00-V001)

3.2 EHS Manual: (Doc.# 00-V027)

3.3 Corrective and Preventive Action Procedure: (Doc.# 00-V014)

3.4 Internal Quality / EHS Audit Summary Report (Form.# V-Q002)-Class 10

3.5 ISO 9001:2008 Clause 8.2.2

3.6 ISO 14001:2005 Clause 4.5.5

3.7 OHSAS 18001:2007 Clause 4.5.5

4.0 Definition

C.A.R: Corrective Action Request

5.0 Responsibility

5.1 The Management Representative (MR) is accountable for the overall effectiveness of

the internal quality/Environment Health and Safety (EHS) audit system and report it to

Top Management.

5.2 Audit Team Leaders and Internal Auditors are responsible to coordinate the

implementation of this system.

6.0 Procedure

6.1 Annual Plan for Internal Quality/EHS Audit6.1.1 Internal audit (Cross audit between CROWN plants is considered Internal

Audit) shall be carried once (one round) at least three a year for QMS and at

least one a year for EHS. The MR shall set up an annual quality/EHS audit plan.

The plan shall be approved by the General Director and distributed to all

Department Heads. In addition to quality/EHS audit rounds to carry out the

annual quality/EHS audit plan, CBCS may carry out other internal quality audit

rounds such as:

6.1.1.1 When required as a condition of a contract

6.1.1.2 When there are important changes in the organisation structure or in

quality/EHS procedures.

/var/www/apps/conversion/tmp/scratch_6/146940889.doc


3/5

TM

R




PROCEDURE

Revision : 18/03/11

Page : 3 of 5

6.1.1.3 There are indications about non-conformance in quality/EHS recordings,

degradation in product quality or the quality/EHS system itself.

6.1.1.4 As follow-up actions to corrective and preventive action

6.1.2 A planned annual audit round may be varried in implementation time by a

month (due to unseen reason). Internal quality/EHS audit in CBCS is aimed at

fully meeeting the requirements of the standard in all departments and units.

Audit frequency is not fixed, but varied according to the need in application of

the quality/EHS system and the amount of non-conformance uncovered, the

audit must be carried out at least once before an external system audit.

6.2 Internal Quality/EHS audit plan for each audit round

Base on the Annual Quality/EHS Audit Plan, MR will inform and assign responsibility

of Audit Team to conduct audit in which audited departments or sections

6.3 Method of implementing the Audit

The audit team shall be responsible for reviewing non-conformce reports from past

audits. In general, an internal quality/EHS audit must pass through the following

stages:

6.3.1 An opening meeting in order to inform the audited unit of:

6.3.1.1 The objective of the audit

6.3.1.2 Introducing auditors with the head of the unit being audited

6.3.1.3 Brief presentation of the method and procedure to be followed in the

internal quality/EHS audit

6.3.1.4 Confirmation of the content of the audit

6.3.1.5 Confirmation on the starting and finishing times of the audit

6.3.1.6 Clarification of all points in the audit program

6.3.2 Collection of evidence

Evidence of conformance shall be collected by internal auditors. During the

audit, the auditor may change the plan and content of the audit (with agreement

from the head of the unit/department being audited) if this is found better

serving the purpose of the quality/EHS audit. The auditor must explain the

reason for the change in the audit plan or content to the unit being audit

6.3.3 Audit observations

6.3.3.1 All observations and evidence must be recorded during the auditing

process. The auditors will present his or her observation to the person

in charge of the audited unit and obtain agreement about the

observation and non-conformance.

6.3.3.2 Observations and non-conformance shall be identified by the

corresponding requirements of the standard or against other reference

document.

6.3.4 Report processing



4/5

TM

R




PROCEDURE

Revision : 18/03/11

Page : 4 of 5

Auditing team shall record the audit content (corresponding to the

chapters of standard) and all main observations in the Internal Audit Report (01-

GEN-A001). Depending on the types and the level of the non-conformity,

auditors will record in the corresponding column. Then, the non-conformance

shall be recorded in a Corrective Action Request (V-Q003) Completion

deadline shall be agreed by both of the auditors and Audi tees. The person in

charge of the unit being audited shall sign acceptance on the Internal Audit

ReportandCorrective Action Request together with the auditors.

6.3.5 Internal Audit Reports is completed by Auditor and Department Head then

transferring to MR.Corrective Action RequestNon-conformance reports (if any)

are transferred to related department/unit.

6.3.6 The head of related department together with CAT Leader (If necessary) should

analyses to find out the root cause of the non-conformance and to take the

corresponding corrective actions according to Corrective and Preventive Action

Procedure 00-V014. Heads of department shall assign people to carry out the

corrective actions.

6.3.7 After completing the corrective action, the person responsible shall return the

Non-conformance report to the Quality Manager/EHS Officer and sign in the

Non-conformity record register.

6.3.8 The person who is responsible for the follow up to ensure on-time completion

of the corrective action, should mark result of observation in the in CorrectiveAction Request(forthe non conformance) and send them to Quality Manager.

6.3.9 The MR together with CAT Leader will assign members to evaluate the

effectiveness and efficiency of the corrective action within 3 months of its

completion. The result of the evaluation must be recorded in Corrective Action

Request.

6.3.10 Summary of the audit round

After each round of internal audit, the MR shall summarize all the audit reports

and establish the Summary of internal quality/EHS audit round Form.#V-Q002.The number of non-conformities (actioned and not yet actioned),

implementation results as well as effectiveness and efficiency between twoManagement Review meetings. This summary report shall be reported to the

nearest Management Review meeting.

7.0 Attachment

7.1 Audit Flowchart

8.0 Environment, Heath and Safety

8.1 Auditor should follow EHS requirements at the place audited



5/5

TM

R




PROCEDURE

Revision : 18/03/11

Page : 5 of 5

AUDIT FLOWCHART

(C.A.R CLOSED)

ATTACHMENT 1


AUDIT SCHEDULE PLANNED

AUDITORS NOMINATED

AUDIT DATE ANNOUNCED

AUDIT CONDUCTED

REPORT ISSUED

CORRECTIVE ACTION REQUESTED

FOR MAJOR NON-CONFORMANCE

NON-CONFORMANCE AGREED

(BY DIRECTORS, MANAGERS)

RE-AUDITDEFICIENCIESTO CLOSE

CORRECTIVE ACTION REQUESTED (C.A.R)

SUBMIT TO MANAGEMENT

TEAM TO REVIEW

(C.A.R CLOSED)

(C.A.R NOT CLOSED)

00-V017 Internal Quality EHS Audit Procedure Rev 180311

Documents

Transcript of 00-V017 Internal Quality EHS Audit Procedure Rev 180311