August 2016

EVERYTHING FOR THE WORKPLACE

10 Ways to be More Active During the Work Day- Page 4

Be a Stormwater Smart Business- Page 5

Build Business Relationships- Page 7

July luncheon we gave a fond farewell to Marci and regretfully accepted her resignation as Chairman. A beautiful alder laser engraved plaque read: “With gratitude and deep appreciation for your leadership. Your deeply rooted belief in the spirit of entrepreneurship is matched by your enthusiasm to serve our business community”. Thank you, Marci for your commitment to excellence in leading our Chamber by example in all you say and do.

Our Chairman of the Board, Marci Aguayo with Alaska Federal Credit Union will open six branches in Phoenix, Arizona! This is a testament to Marci’s leadership, commitment to mission, and integrity which we already knew about her. At our

StaffJanice MoorePresident/CEO

Nyesha Loyd Executive Assistant

CommitteesAmbassadors • Executive

Government Relations

Executive CommitteeChairman

Marci Aguayo

First Vice ChairmanBob Tinsley

TreasurerVictoria Martin

SecretaryJanice Moore

Past-Chairman of the BoardRick Danzey

Members of the BoardChris AckermanRichard BounceNick DiCosola Colleen Hunt

Raghada Khoury Kari Leon

Kevin Mahany Jeanie Miller Tony Penna Terry Saenz

Max Schetter Tisha Snyder

Virginia Watterson

Source MagazineEditor & DesignerChris AckermanSignify Designs

Printed atMojave Copy & Printing

The AV Business Source Magazine is published monthly by

The Apple Valley Chamber of Commerce

Spirit River Center16010 Apple Valley Rd.Apple Valley, CA 92307

Tel. 760.242.2753Fax. 760.242.0303

Email. info@avchamber.orgWeb. www.AVChamber.org

Calendar

By Janice MooreHappy Trails, Marci Aguayo, Chairman of the Board!

August 2016August 10thExecutive Committee MeetingChamber Conference Room, Spirit River Center8:00 a.m. – 9:00 a.m.Chairman: Marci Aguayo, Alaska USA FCU

August 16thBoard of Directors MeetingChamber Conference Room, Spirit River Center16010 Apple Valley Road, Apple Valley 8:00 a.m. – 9:00 a.m.Chairman: Marci Aguayo, Alaska USA FCU

August 17thGeneral Membership LuncheonApple Valley Golf Course15200 Rancherias Road, Apple Valley11:30 a.m. – 1:00 p.m.

August 19thAmbassador Committee MeetingChamber Conference Room, Spirit River Center16010 Apple Valley Road, Apple Valley 12:00 p.m. – 1:00 p.m.Chairman: Richard Bounce, Bounce Realty

September 2016September 2ndGovernment Relations Committee Meeting Chamber Conference Room, Spirit River Center16010 Apple Valley Road, Apple ValleyNoon – 1:00 pmChairman: Pat Orr, Little Caesars

Member StatsNew MembersFrontier Communications 15168 LaPaz Dr. Building DVictorville, CA 92395

Creative Arts Theater 14011 Maricopa Rd.Victorville, CA 92392 760-963-3236

Marlyn Lesley, Individual

Tonyan Coffee LLC13528 Nomwaket Rd. Suite AApple Valley, CA 92307760-628-4462

Wells Fargo Home Mortgage 17330 Bear Valley Rd. Suite 102Victorville, CA 92395760-261-5417 x5417

Member StatsVictor Valley Personnel Services, Inc. 42 Years

Mojave Copy & Printing 29 Years

Apple Valley Optometry 24 Years

San Bernardino County Fairgrounds 22 Years

Victor Valley College District Foundation 22 Years

Apple Valley Christian Academy 19 Years

Lewis Center for Educational Research- Mojave River 18 Years

Heritage Victor Valley Marketing Group 17 Years

Smile Makers 14 Years

Bridle Path Estates, LPP 12 Years

Armstrong Fairway Insurance 10 Years

California Chamber of Commerce 10 Years

Brandman University Chapman University System 10 Years

Cactus Wren Garden Club 5 Years

Desert Dental Group 4 Years

Teva Pharm 4 Years

Fiesta Village Party Rentals 1 Year

Apple Valley Eye Wear 1 Year

Reasonable accommodations will be made for individuals with

disabilities upon request.

GeneralMembership

Luncheon

Renewing Members

Apple Valley Golf Course 15200 Rancherias Rd.

Apple Valley, CA 92307Check-in begins at 11:15 a.m.Lunch is served at 11:30 a.m.

ProgramApple Valley Chamber

Board Installation

Table SponsorApple ValleyKiwanis Club

DrawingRichard Bounce, Bounce Realty

Ticket SalesArmida Murphy

Ambassador ChairRichard Bounce, Bounce Realty

AmbassadorsJackie Bounce, Bounce Realty

Joan Phelps, HD Center for Spiritual Living

Sandra Ganis, Ganis Consulting

Miriam Munoz, Valley Hi Honda

Linda Martin, Linda’s Tailor Shop

Anita Holmes, California Writer’s Club

Terry Saenz, VVAPL Humane Society

Randy Mages, Century 21 Desert Rock

Barbara Smith • Armida Murphy

Kerry Lindsey, Thompson Family Plumbing

Tessa Schutz, Kranbox

RSVPApple Valley Chamber of Commerce

(760) 242-2753 or nyesha@avchamber.org

Cost$20.00 per person with reservation

$25.00 per person at the door without reservation

We appreciate the overwhelming response in attendance at the General Membership Luncheon and wish to accommodate all members in attendance. In our efforts to fulfill the reservations at the Apple Valley Golf Course for the monthly luncheon we ask that members R.S.V.P. no later than the Thursday before the luncheon. Should a member reserve and not attend, the lunch fee of $25.00 will be billed to the member. Notice of cancellation of

reservations for the luncheon must be made 24 hours in advance in order to avoid the lunch fee.

August 17th, 2016

Lunch Tickets: $27.24 ea at www.eventbrite.comSearch Event: Apple Valley Chamber of CommercePrepaid luncheon cards are not accepted at this event.

Registration for this event is only through www.eventbrite.com

Apple Valley Conference CenterWednesday, September 21, 2016

11:00am - 1:15pm

Become an Event Sponsor • $750Reserved Seating for 4 • Ra�e Tickets • Company of Event Banner

Call 760-242-2753 or email: jmoore@avchamber.org

Member F.D.I.C.D e s e rtD e n ta l g r o u p

FEATURE STORY(BPT) - We’re sitting too much and it’s dangerous. The

average American spends more than seven hours sitting every day, and the more time you sit, the higher your risk of serious, potentially life-threatening health problems such as obesity, type 2 diabetes and heart disease. So, what can you do about it?

Fortunately, there are simple changes you can make during the day - anywhere, even at the work place - to improve your wellness and reduce your risk of type 2 diabetes. As part of the American Diabetes Association’s

Wellness Lives Here initiative, the Association encourages everyone to get active for National Get Fit Don’t Sit Day with these 10 tips for the workplace and beyond.

Park a few blocks away from the office each morning and walk to work.

This allows you to start off your mornings energized and ready to take on the workday. If you take public transportation, get off one stop earlier to squeeze in some light exercise before 8 a.m.

Take the stairs instead of the elevator.

Waiting for the elevator often takes just as long as walking up the stairs, so why not use this opportunity to get your heart rate up? Plus, you’ll get the chance to work your leg muscles.

Get up and move around the office once every 90 minutes.

When you’re nose-deep in work, it’s easy to lose track of time. Set up reminders on your phone or e-mail every 60-90 minutes to get up and do a quick lap around the office. You can use this time to fill up your water bottle, go to the bathroom or catch up with coworkers.

Ask questions and discuss issues face-to-face.Rather than sending an e-mail every time you have a

question, go to your coworker’s office to discuss the issue face-to-face. This gives you a good excuse to get moving and a chance to more effectively hash out solutions in person.

Use your lunch break to move around outside.So many Americans today work through their lunch

break. When possible, take advantage of this time to walk outside and soak in the nice weather. Fresh air and vitamin D are often all you need to stay focused and push through the afternoon slump.

Stand up and stretch.If you don’t have time to walk around the office every

90 minutes, use the opportunity to stand up and stretch instead. Stretching is a great way to increase energy levels, reduce muscle tension and get your body moving.

Pace around the office during conference calls.Conference calls are the perfect time to be active.

Put clients and coworkers on speaker, or use your mobile phone during meetings to move around without any trouble.

Do chair exercises at your desk.You’ve been wanting to

tone your arms for the summer - why not achieve your goals at the office? When you need a break, do a few reps of chair sits. You can even alternate between chair exercises and push ups!

Hold standing or walking meetings.

Many coworkers will welcome the opportunity to stand and stretch their legs for a moment. If you have a two-person meeting, consider going for a walk.

Fidget when you work.Small movements and quick exercise breaks add up,

especially in a sedentary work place, so challenge yourself to stand, stretch or even tap a foot to bring motion into otherwise still parts of your day. Just remember to keep it professional!

Making a point to move throughout the day puts you on the right track toward wellness. For more ideas on how to increase physical activity and maintain a healthy lifestyle, download the Association’s e-tool kit today to incorporate the principles and activities of National Get Fit Don’t Sit Day into the workday and beyond.

10 Ways to be More Active During the Work Day

Paws for Conservation.

www.libertyutilities.com

Water is essential to everything that’s living, and we must be smart about how we use it. There is no shortage of ways that you can make a difference, and Liberty Utilities is here to help. Please don’t use more than you need.

Conserving is Caring.

Town of Apple Valley businesses can make a BIG impact on the local environment with small, easy- to- implement pollution prevention tips. The Mojave River Watershed is the High Desert’s main source of water, and adopting stormwater smart practices can be easy for every business.

Common pollutants generated by businesses include paint, cooking oil, cigarette butts, hazardous waste, unsecured trash, used motor oil, antifreeze, fertilizers, pesticides, and more. Even excessive sand and dirt can be dangerous to our water source.

Take action today and stand out as Apple Valley’s most stormwater-smart business!

1. Fight Littering: Businesses that provide ample trash cans and ashtrays on their site tend to have less overall pollution. Always use bins with lids that seal tightly so that garbage doesn’t blow out and into the desert.

2. Rethink your Landscape: Planting drought tolerant landscaping conserves water, reduces the need for toxic fertilizers and pesticides and can reduce runoff from your property.

3. Proper Waste Disposal: Follow industry guidelines for proper storage and disposal of toxic waste. Store this waste in tightly sealed containers and use approved disposal sites.

Easy enough? Visit www.mojaveriver.org to learn more ways to prevent pollution.

Business SPOTLIGHTThree Tips for Stormwater Smart BusinessesBy: The Mojave River Watershed Group

Fairway Realty, Inc.

Apple Bites

Rosanne Weathers, Desert Valley Hospital announces

the High Desert 2016 Fitness Challenge on September 10.

Table Sponsor, Jersey Mikes is presented by Marketing Manager Shelby Marino.

Our favorite real estate professional, Gary Stater,

announces an opening after 29 years in his local office

on Hwy 18.

More Than A Mayor’s Minute is presented by Mayor Barb Stanton.

New Member, Betty Stevenson and Charles Raya represent Green Valley HomeHealth

Services, Inc.

New Member, Cherie Glisson and Robert Blomker represent

Creative Arts Theater.

KQTE, Steve Elliott and Board Chair Marci Aguayo welcome

Kris Franz with Frontier Communications.

Keynote Speaker, Chief Sid Hultquist presents on

the Apple Valley Fire Protection District.

Cindy Toms announces Kiwanis Apple Valley latest event.

Chair Marci Aguayo welcomes new member Rick Ardito, CPA

to our membership.

Dawn Harrison, presents on Apple Valley’s Citizens

Emergency Responder Task Force (CERT).

Liberty Utilities General Manager Tony Penna

announces the Salute to our Local Heroes picnic

while Wesley Quintanar with Holiday Inn in Victorville waits

to announce Friday Nights Community Pool Party.

APPLE VALLEY CHAMBER HOEDOWNPRESENTS THE APPLE VALLEY CHAMBER HOEDOWNSaturday, October 1, 2016 • 5pm - 10pmApple Valley Moose Lodge21955 Highway 18, Apple Valley, CA

www.avchamber.org

Live Music • Food & Drink • Line Dancing • Prizes

Sponsorship Opportunities

Business Moment by Terry Saenz

One of my husband’s pet peeves in business is dealing with sales people who only care about making a sale as opposed to meeting the needs of their customers. He taught me building relationships is an important part of business success. So here’s three ways you can build business relationships.

1. Be a good listener and empathize. Don’t fixate on only selling your products. Listen to the needs of your customers. Put yourself in their shoes. Look at it as how can you help them, not how they can help you.

2. Be their hero. If you have a frustrated, unhappy customer this is your opportunity. Listen and empathize with their situation. Then offer a solution to meet their need, not just make a sale. Make it about the customer, and you may end up being their hero.

3. Be their Miracle on 34th Street. In A Miracle on 34th Street, Macy’s Department Store Santa upset his boss by telling parents the best places to buy toys, even if it wasn’t at Macy’s. The result - more sales for Macy’s by grateful customers. If you can’t meet your customer’s needs, direct them to a business or individual who can. A grateful customer will feel valued, which in turn can result in a loyal customer for you.

Getting to know your customers helps you provide the best products and services to meet their needs, which in turn builds a trusting relationship, makes your customers feel valued, and ultimately can mean business success for you.

Apple Valley Chamber of Commerce16010 Apple Valley RoadApple Valley, CA 92307

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SUBMISSIONSNyesha Loyd, editor, accepts articles for possible newsletter publication. Articles are subject to editing and will be published on a space available basis. The Apple Valley Chamber of Commerce assumes no responsibility for the care or return of submitted materials.

DISCLAIMERAll reasonable efforts have been made to ensure the accuracy of the information contained in THE BUSINESS SOURCE. The Apple Valley Chamber of Commerce accepts no responsibility for damages arising directly

or as a consequence of the use or publication of inaccurate information. The opinions expressed by contributors are their own and are not necessarily shared by THE BUSINESS SOURCE, its staff, the Apple Valley Chamber of Commerce or its advertisers.

Editorial content is intended as general information and not seen as specific legal or financial advice. For such, readers are advised to consult professionals in the appropriate field. The Apple Valley Chamber of Commerce assumes no liability resulting from advertising contained in this publication.

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