E X T E N D E D L E A R N I N G 2021...E X T E N D E D L E A R N I N G ... 6

E X T E N D E D L E A R N I N G

R I V E R S I D E C O M M U N I T Y C O L L E G E D I S T R I C T

W I N T E R 2 0 2 1

Free courses for professional and personal development.

ABOUT RCCD EXTENDED LEARNING

Step 1: Choose the classes you would like to take. Any updates to the classschedule will be noted on the Extended Learning website.

Search Winter 2021 Noncredit CoursesPlease see the official college course schedule as course time and days are subject

to change.

Step 2: Visit the "Get Started" page under the Extended Learning website for step-by-step instructions on how to register using MyPortal or EduNav.

After completing the free application to one of the colleges through CCC Apply,you must wait 1 to 2 business days to receive your official welcome email withyour MyPortal login information. The email will contain your RCCD student IDnumber, which is needed to login to your MyPortal account. All students registerfor both noncredit and credit courses in MyPortal or EduNav. Students that applyto one college, can take classes at all three colleges in the Riverside CommunityCollege District. Please apply at least 3 weeks before the class starts.

The Extended Learning programs at Moreno Valley College, Norco College andRiverside City College offer noncredit, tuition-free courses. Whether you arelooking to gain professional expertise to expand your career opportunities or growyour business, learn foundational skills to enter a CTE pathway or augment youreducational experience while taking credit courses, Extended Learning programsprovide a pathway to success!

HOW TO REGISTER

WANT MORE INFORMATION?

Virtual information session dates are listed on the Get Started page. Foradditional information, please visit the RCCD Extended Learning website or [email protected].

2

https://extendedlearning.rccd.edu/scheduleapp/Pages/default.aspxhttps://extendedlearning.rccd.edu/Pages/started.aspxhttps://home.cccapply.org/en/https://extendedlearning.rccd.edu/Pages/started.aspxhttps://extendedlearning.rccd.edu/

NONCREDIT CERTIFICATES OFFERED

CAREER EDUCATION

Volunteer income Tax Assistance Training(ACC-819) - p. 9 Cyber Skills - Intro to Cybersecurity (CIS-825) -p. 11Intro to Python Programming: Part 1 (CIS-830)- p. 11

Additional Courses:

3

W I N T E R 2 0 2 1

Business Skills: Professional CommunicationBasics (BUS-814) Business Skills: Professional OnlinePresence (BUS-815) Business Skills: Managing the CustomerExperience (BUS-816) Business Skills: Professional Self-Management (BUS-817)

Business Skills Boot Camp - p. 4

Business Administration

Computer Applications Technology

MOS Prep: Microsoft Office Word Expert ExamPreparation (CAT-841)MOS Prep: Microsoft Office Excel Expert ExamPreparation (CAT- 842)MOS Prep: Microsoft Office PowerPoint CoreExam Preparation (CAT-843) MOS Prep: Microsoft Office Access Core ExamPreparation (CAT-844) ORMOS Prep: Microsoft Office Outlook Core ExamPreparation (CAT-845)

Business Skills: MOS Prep – Microsoft OfficeSpecialist Master Certification Preparation - p. 4

Professional Development Studies

Professional Dev. Studies Cont.

Business Writing in a Technological World(PDS-809)Workplace Communication and Strategies(PDS-812)Choose two of the following:

Difficult Conversations (PDS-805)The Art of Negotiating and Collaborating(PDS-806)Personality Styles and DifficultRelationships (PDS-807) Best Practices in Customer Service (PDS-813)

Personal Finance (PDS-816)Financial Future (PDS-817)

Critical Thinking, Prob. Solving & Decision-Making (PDS-808)Business Writing in the Technological World(PDS-809)Time Management (PDS-810)Workplace Communication Studies (PDS-812)

Enterprise Communications - p. 7

Financial Literacy - p. 7

Workplace Essentials - p. 8

The Art of Negotiating and Collaborating(PDS-806) Personality Styles & Difficult Relationships(PDS-807) Best Practices in Customer Service (PDS-813)

Customer Relations - p. 6

Business Administration

4

PROGRAM DESCRIPTIONS

Business Skills Boot Camp

The Business Skills noncredit Certificate of Completion will provide students short-term basic,business skills needed in multiple fields with the goal of increasing employability. The contentprovides an overview professional self-management and online skills used in business. Topicscovered includes Professional Communication Basics, Professional Online Presence, CustomerExperience, and Professional Self-management.

BUS-814: Business Skills: Professional Communication Basics (p. 9)BUS-815: Business Skills: Professional Online Presence (p. 9)BUS-816: Business Skills: Managing the Customer Experience (p. 10)BUS-817: Business Skills: Professional Self-Management (p. 10)

Required Courses:


CAT-841: MOS Prep: Microsoft Office Word Expert Exam Preparation (p. 10)CAT-842: MOS Prep: Microsoft Office Excel Expert Exam Preparation (p. 10)CAT-843: MOS Prep: Microsoft Office PowerPoint Core Exam Preparation (p. 10)CAT-844: MOS Prep: Microsoft Office Access Core Exam Preparation (p. 10) ORCAT-845: MOS Prep: Microsoft Office Outlook Core Exam Preparation (p. 11)

Required Courses:

Business Skills MOSPrep - Microsoft Office Specialist Master CertificationPreparation The Business Skills: MOSPrep-Microsoft Office Specialist Master Certification will providestudents short-term preparation and business computer application skills needed in multiplefields with the goal of increasing employability. The content provides a review of the majorsoftware applications used business. Students completing the certificate courses are prepared totake the Microsoft Office Specialist certification examinations.

5

Information Systems: Cyber-Skills

The Cyber-Skills Certificate will focus on cybersecurity areas of knowledge needed to enhancecurrent IT skills for those already employed in the IT field or assist with developing cyber-skills forthose exploring this as a career path. The courses will explore the tools that are used regularlywithin the field.

Topics covered will include exploration of the field of cybersecurity, data confidentiality, integrityand availability and best practices for Internet use and social media safety. The student will beexposed to the use of virtualization software which is used extensively throughout cybersecurityand IT careers in general. Protocol analysis will be covered using tools such as Wireshark todemonstrate how to capture and analyze network traffic for cybersecurity incident response andfor network troubleshooting.

CIS-825: Cyber Skills: Introduction to Cybersecurity (p. 11)CIS-826: Cyber Skills: Introduction to Virtualization (Offered Spring 2021)CIS-827: Cyber Skills: Introduction to Protocol Analysis (Offered Spring 2021)

Required Courses:

Computer Information systems

Introduction to Python Programming

The Python programming certificate is a certificate for the general introduction to the Pythonprogramming language. The certificate introduces the Python programming language, decisioncontrol structures and iterative control structures of the Python language. The certificate includesworking with arrays and functions in the Python programming language. May lead to potentialemployment as a Python programmer.

CIS-830: Introduction to Python Programming: Part 1 (p. 11)CIS-831: Introduction to Python Programming: Part 2 (Offered Spring 2021)CIS-832: Introduction to Python Programming: Part 3 (Offered Spring 2021)

Required Courses:

6

Professional Development StudiesCustomer Relations

The Customer Relations Certificate provides students with important communication skills andan understanding of how these skills should be utilized when working in customer service.Additionally, students will learn about different personality styles and how to effectively adapt toworking with people with different styles. As a result of their classroom experience, students willbe able to provide effective customer service and demonstrate collaborative problem solving.

PDS-806: The Art of Negotiating and Collaborating (p. 12)PDS-807: Personality Styles and Difficult Relationships (p. 12)PDS-813: Best Practices in Customer Service (p. 13)

Required Courses:

Thursday,December 17

4 - 5 PM

Wednesday,December 9

5:30 - 6:30 PM

Friday,December 11

10 - 11 AM

Friday, December 410 - 11 AM

Monday,December 7

5:30 - 6:30 PM

Tuesday,December 15

9 - 10 AM

W A N T M O R E I N F O R M A T I O N ?

Extended Learning Information Session

Join a virtual information session to learn more about ExtendedLearning programs including what noncredit courses are and what

current programs are offered for Winter 2021!

Register at: extendedlearning.rccd.edu/Pages/started.aspx

Visit extendedlearning.rccd.edu or email [email protected] for more information.

Monday,December 215:30 - 6:30 PM

Wednesday,December 235:30 - 6:30 PM

https://extendedlearning.rccd.edu/Pages/started.aspx

7

Financial Literacy

The Financial Literacy Certificate of Completion provides students with an introduction to theprinciples of finance with an emphasis on personal finance. Students will learn general personalfinancial management skills, including developing realistic financial goals and methods forcreating a plan to meet those goals. This certificate also serves as a gateway into other noncreditand credit programs in personal or business finance.

PDS-816: Personal Finance (p.13)PDS-817: Financial Future (p.13)

Required Courses:

Enterprise Communications

The Enterprise Communication Certificate enables students to develop strategic communicationtechniques and skills necessary to succeed in the workplace. Students will demonstrate oral andwritten workplace communication skills, including learning constructive business writingconcepts. This certificate is also a gateway into other noncredit and credit programs.

PDS-809: Business Writing in a Technological World (p.12)PDS-812: Workplace Communication Strategies (p.13)

PDS-805: Difficult Conversations (p. 12)PDS-806: The Art of Negotiating and Collaborating (p. 12)PDS-807: Personality Styles and Difficult Relationships (p. 12)PDS-813: Best Practices in Customer Service (p.13)

Required Courses:

Choose two:

Workplace Essentials

The Workplace Essentials Certificate aims to provide students with the skills and knowledge to besuccessful in the workplace. Students will learn how to maximize efficiency, engage in strategicproblem solving, and clearly communicate with internal and external stakeholders. These skillswill allow both students with extensive experience in the workplace and those entering theworkforce to improve their effectiveness and advance in their career. This certificate also servesas a gateway into other noncredit and credit programs.

PDS-808: Critical Thinking, Problem Solving and Decision Making (p. 11)PDS-809: Business Writing in a Technological World (p.12)PDS-810: Time Management (p.13)PDS-812: Workplace Communication and Strategies (p.13)

Required Courses:

8

Noncredit Frequently Asked Questions (FAQs)

What are noncredit courses?Noncredit courses are designed for students interested in pursing personal, professional oracademic goals. Noncredit courses focus on helping students build specific skills that arenecessary for reaching their individual goals. All courses are taught by college faculty.

Who can take noncredit courses?Any community member 18 years or older can take noncredit courses. Those under 18 mustcomplete a concurrent enrollment form and return it to the college’s Admissions and Recordsoffice. Please contact [email protected] for more information.

How much does it cost to enroll in a noncredit course?All noncredit courses are tuition-free, though students may have to pay for books. All studentsthat park on campus must purchase a parking pass. Since noncredit courses are tuition-free,financial aid is not available for these courses.

How long will it take to earn a certificate?The time it takes to complete a certificate varies. Visit the Courses and Certificates pages on theExtended Learning website to learn more. Students can also make an appointment with aneducational advisor or college counselor. Email [email protected] to get connected.

For additional frequently asked questions (FAQs), visit the About Noncredit page under theExtended Learning website about residency, how to sign up, and more!

https://extendedlearning.rccd.edu/Pages/certificates.aspxhttps://extendedlearning.rccd.edu/about/Pages/faqs.aspx

Courses at Riverside City College:

Accounting

9

COURSE OFFERINGS

Volunteer Income Tax Assistance Training (VITA)ACC-819-40154

The Volunteer Income Tax Assistance (VITA) program is an initiative sponsored by the InternalRevenue Service. This course is intended to provide students with the opportunity to serve lowto moderate-income taxpayers, which the IRS has defined for the scope of the program asthose individuals and families making less than $54,000 per year. This course will teachstudents in income tax preparation, prepare students to apply for IRS VITA certification, inorder to work with individuals and families with limited incomes to prepare tax returns -enabling them to receive proper tax credits and refunds. Completion of this course will allowstudents to volunteer, providing free, high quality income tax service

Friday, 9:00 AM - 1:15 PM (01/04 - 02/11)


Business administration

Business Skills: Professional Communication BasicsBUS-814-40158

This short course provides practical, professional business communication skills and can beused as a skills refresher. The focus of the content is professional oral, written, and onlinecommunication skills. Effective communications with clients and customers.

Online Anytime (01/04 - 01/24)

Business Skills: Online PresenceBUS-815-40159

This short course is designed to assist students with the development of a professional onlinepersona/brand. Includes personal brand and reputation management for web and social mediafor business and professional networking with clients and customers.


All three colleges in the Riverside Community College District house an ExtendedLearning program. The courses offered by Moreno Valley College are listed under a tealheading, courses offered by Norco College are listed under a burgundy heading, andcourses offered by RCC are listed under an orange heading. All courses in Fall 2020 willbe offered online. Courses listed as "Online Anytime" may have live online sessions thatare recorded.

10

Business Skills: Professional Self-ManagementBUS-817-40161

This short course provides practical, professional self-management skills for the twenty firstcentury professional and as a skills refresher. The focus of the content is image and self-management skills for professionals




MOSPrep: Microsoft Office Word-Expert Exam PreparationCAT-841-40142

Prepare to take the Microsoft Office Specialist Word Expert Exam by reviewing the advancedfeatures of Word and taking practice tests. A single free exam will be administered at the endof the course. 9 hours lecture and 9 hours laboratory.


MOSPrep: Microsoft Office Excel Expert Exam PreparationCAT-842-40143

Prepare to take the Microsoft Office Specialist Excel Expert Exam by reviewing the advancedfeatures of Excel and taking practice tests. A single free exam will be administered at the endof the course. 9 hours lecture and 9 hours laboratory.


MOSPrep: Microsoft Office PowerPoint Core Exam PreparationCAT-843-40144

Prepare to take the Microsoft Office Specialist PowerPoint Expert Exam by reviewing theadvanced features of PowerPoint and taking practice tests. A single free exam will beadministered at the end of the course. 4.5 hours lecture and 4.5 hours laboratory.


MOSPrep: Microsoft Office Access Core Exam PreparationCAT-844-40145

Prepare to take the Microsoft Office Specialist PowerPoint Expert Exam by reviewing theadvanced features of PowerPoint and taking practice tests. A single free exam will beadministered at the end of the course. 4.5 hours lecture and 4.5 hours laboratory.


Business Skills: Managing the Customer ExperienceBUS-816-40160

This short course is designed to assist students with the development of the customerexperience for business. Includes identification of elements, and planning designing thecustomer experience for business.


11

MOSPrep: Microsoft Office Outlook Core Exam PreparationCAT-845-40146

Prepare to take the Microsoft Office Specialist Excel Exam by reviewing the advanced featuresof Outlook and taking practice tests. A single free exam will be administered at the end of thecourse. 4.5 hours lecture and 4.5 hours laboratory.



Computer information systems

Cyber Skills - Intro to Cyber Security CIS-825-40190

The Cyber Skills - Introduction to Cybersecurity is designed for students who are considering ITas career with specialization in cybersecurity. This exploratory course provides the students anintroduction to cybersecurity. The course will explore ways to be safe online. Students willlearn the different types of malware and attacks and measures used by organizations tomitigate the attacks. Students will research their career opportunities.


Intro to Python Programming: Part ICIS-830-40191

Introduction to the Python programming language by covering the basics of programming inPython to develop business, gaming, scientific and mathematical applications.


Professional Development StudiesCourses at Riverside City College:

Difficult ConversationsPDS-805-40198

Unfortunately, the default tendency for millions remains to try to avoid difficult conversationsbecause they don't know how to structure a discussion. Learn to prepare for a difficultconversation by clarifying your intentions and assumptions and applying a simple model tohelp you stay centered while you constructively shape what you say. Scripts and tips will beprovided and applied to prepare for your next difficult conversation


12

The Art of Negotiating and CollaboratingPDS-806-40199

Participants apply collaboration tools for building high-trust synergistic relationships, analyzethe conflict cycle and practice skills to diffuse conflict at each stage for mutual benefit. Assessone's strengths and utilize tools to facilitate and adapt to others styles. Skills include re-framing, neutralizing language, discovering of interests, and leveraging innovative solutionsthrough a collaborative negotiation process.


Personality Styles and Difficult RelationshipsPDS-807-40200

Exploration of participants' own behaviors and personality styles, while learning to adapt one'sbehavior to be effective with other personality styles in a variety of work situations. Emphasisis placed on dealing with difficult relationships and communicating in a way that matches theneeds of all involved to achieve relationship satisfaction and organizational objectives


Critical Thinking, Problem Solving and Decision MakingPDS-808-40163

In today's workplace, it is everyone's job to solve problems and make decisions. Analyticalthinking, decision making and problem solving involve breaking things down into theircomponent parts, applying deductive reasoning and then applying judgment and insight. Learnhands-on techniques to generate breakthrough ideas, make decisions, and solve your mostpressing problems. All by asking the right questions, challenging assumptions, and seeingothers' viewpoints with clarity


Business Writing in a Technological WorldPDS-809-40164

Participants will develop effective and professional business writing skills using business tone,organization and formatting, word choice and persuasion. Matching the delivery channel(email, letter, memo, or text) to the message type and situation will be covered, as well as thebest methods to deliver bad news.


Time ManagementPDS-810-40165

Participants explore time management strategies and tools for effectively managingexpanding workloads, shifting priorities and increasing demands. Practice prioritizing"important" versus "urgent" activities. Emphasis on analyzing current use of time; identifyingorganizational goals, roles and priorities; discovering gaps to achieving goals; and applyingtime management tools to the gaps to complete important priorities first.


13

Workplace Communication StrategiesPDS-812-40166

Participants assess and optimize current workplace communication skills. Differentiatecontent, emotions, perceptions, and intentions in a communication exchange. Build anadvanced communication toolkit to forward your career. Illustrate clear and congruent verbaland nonverbal messages tailored to the personalities involved, the desired outcomes, and thecontext.


Best Practices in Customer ServicePDS-813-40162

Apply practical strategies to retain a valuable customer base, diffuse difficult situations, andearn repeat business. Topics include: The anatomy of a complaint, regulating verbal andnonverbal responses, active listening skills, creative problem solving, customer perceptionsand expectations, adapting to different conflict styles, and steps to defuse angry customers.


Personal FinancePDS-816-40171

Overview of personal financial management skills, positive banking relations, and achievingfinancial security. Topics include: Personal budgeting; saving; credit; appropriate use of creditcards; banking services; consumer installment loans; and buying real estate.


Financial FuturePDS-817-40172

Students will learn to review an individual financial situation, develop financial goals forretirement and identify appropriate means to achieve these goals. Topics will include: Financialgoal setting; life insurance; different types of retirement accounts; and investment options


For additional information, please visit

extendedlearning.rccd.edu or email us at:

Riverside Community College District

Extended Learning

3801 Market Street Riverside, CA 92501

[email protected]

The Riverside Community College District does not discriminate on the basis of race, color, national origin, sex, disability, or age

limits programs and activities. The following person has been designated to handle inquiries regarding non-discrimination policies

or practices; District Compliance Officer, 3801 Market Street, Riverside, CA 92501, or (951) 222-8039.

[email protected] [email protected] [email protected]

14

E X T E N D E D L E A R N I N G 2021...E X T E N D E D L E A R N I N G ... 6

Documents

Transcript of E X T E N D E D L E A R N I N G 2021...E X T E N D E D L E A R N I N G ... 6