© 2014 VMware Inc. All rights reserved.

Improving the Education experience through VDI

Todd Switzer – Carleton UniversityKyle Schilke - VMwareRick Roque - VMware

Background Support Users 3D Lessons Learned and Report Card Additional Q&A

Agenda

CONFIDENTIAL 3

Background to Carleton University

History:

– The Initial Target –

• Who?

– BYOD • Carleton’s definition

– Investigation and Field Trips• Neighboring schools

CONFIDENTIAL 4

What does Support look like?

Communication/Selling internally:

– Website for Students

– Description, links, FAQ

Start of a new Class:

– First day & Technical Staff

– Service Desk equipped to answer

– Escalation path defined

– DEFINED SLA

Infrastructure Support:Broken into Two groups

1. Application Stack Team

2. Storage Admin Team

What’s the backend look like?– FC EMC VNX5500

– New Storage Path now needed

CONFIDENTIAL 5

Lets talk about the users

Named user vs. Concurrent user?

– 450 CCU

– Defining CCU at VMware

General public or Faculty

– 3 Faculties and 4 Classes

– Faculty of Science: Math and Statistics; Biology

– Sprott School of Business: Business

– Faculty of Arts and Social Sciences (FASS): Psychology

CONFIDENTIAL 6

Any work with Graphics?

• No Big 3D at the moment – future capability, cards, assessment required

• Main applications are SPSS & SAS

• 1 application moved from RDS access to VDI for graphics now using PCoIP

• More Graphics? See my neighbor

CONFIDENTIAL 7

Lessons Learned at Carleton

• Software licensing– Key consideration

– Talk to each Vendor

– Really figure out your MS agreement

Storage Considerations

– Watch your growth

– Ask yourself, “What are is our goal?”

Network Considerations

- Test and pilot your network

- Validate design around wireless, resiliency & QOS

CONFIDENTIAL 8

VMware’s Report Card

• What Carleton did right?A. Consulted with another school –

field trip demo, homework done

B. Communication: Focus Groups

C. Pilot – Pilot, Pilot, Pilot

D. Personal Interest – They have one!!!

E. Find the Super user = Educational impact

F. Gathered Feedback – Feedback came back positive

G. Consumer wireless solution with Apple airplay

H. A Journey not a project based on the Art of the Possible

VMworld EUC Announcements

CONFIDENTIAL9

CONFIDENTIAL 10

EUC

VMware, Google, NVIDIA Partnership

New Cloud Volumes Acquisition

11

• Critical for the next-

generation desktop

• Deliver, manage apps

instantaneously

• Mobile-like experience

desktops

• Reduced storage/network

(CapEx), management

(OpEx) costs

• New real-time app model

vSphere

Clone Desktop

Windows

Live Template

Windows