© 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist...

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© 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics

Transcript of © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist...

Page 1: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

Natalie Glance

Senior Research Scientist

Nielsen BuzzMetrics

Page 2: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

Background

Nielsen BuzzMetrics aggregates consumer opinion

expressed in message boards, weblogs, Usenet and

other online discussions

Parent company behind BlogPulse, blog search and

analytics website

Page 3: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

What drives weblog spam?

Same goal as any other website spam: SEO

Weblog hosts provide:

Free hosting for link farms to promote affiliate sites

Free hosting for web pages with sponsored ads

Types of weblog spam

spam blogs – (pollute ping servers)

spam comments on legitimate blogs

spam trackback pings to legitimate blogs

Page 4: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

Collateral damage: blog search result contamination

Search results for ‘mortgage’ :

Page 5: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

Collateral damage: trend graphs

Explain the peaks: are they real or artifacts of spam?

Page 6: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

Collateral damage: real-time monitoring

Spikes in keyword clusters

2006/07/28 10:39 a.m. {deleted myspace account}

2006/07/27 10:55 a.m. {landis tested yesterday}

2006/08/07 3:22 a.m. {investing debt directory}

2006/08/07 6:54 a.m. {adsense cents makers}

2006/08/07 1:11 p.m. {wwdc keynote}

Breaking news or spam attack?

Page 7: © 2006 Nielsen BuzzMetrics, A VNU business affiliate Natalie Glance Senior Research Scientist Nielsen BuzzMetrics.

© 2006 Nielsen BuzzMetrics, A VNU business affiliate

Spam filtering challenges

Different analytics, different trade-offs

weblog search requirements: high coverage, clean results, minimize

false positives

trend search: high precision to eliminate spurious artifacts

real-time monitoring: high coverage w/human oversight

Different timeframes, different approaches

real-time search: highly efficient classification algorithms; automated

identification of spam attacks

historic search: offline spam identification can use combination of

approaches; sandbox for new weblogs