141 QUALITY CIRCLES AMONG PHASE I MEDICAL STUDENTS Trakya University Medical Faculty, Edirne, Turkey...
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Transcript of 141 QUALITY CIRCLES AMONG PHASE I MEDICAL STUDENTS Trakya University Medical Faculty, Edirne, Turkey...
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QUALITY CIRCLES AMONG PHASE I MEDICAL STUDENTS
Trakya University Medical Faculty,
Edirne, Turkey
Zekeriya Aktürk, MD
Nezih Dağdeviren, MD
Erkan Melih Şahin, MD
Cahit Özer, MD
Title
and
Staff
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What are Quality Circles ?
• QC Circle is a small group in which people who work in the first line work place, continually improve and maintain the quality of products, services, job...
İntroduction
Workers
Work place Products
Students
LearningSchool
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The Objective of this Study
• Does student involvement improve learning quality ?
• What are the problems students face ?
• Include students into research activities• Introduce the growing specialty family
medicine to the doctors of tomorrow
Aim
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How did the Quallity Circle Work?
• Lecture about quality circles to phase I medical students (135 students)
• Volunteers: 26 students• 6 members for each meeting• At each meeting one circle leader• Facilitator: family practice department• Meetings once a week• Solutions suggested to the dean
Method
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Some of the Circle Members at Work
Members
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Another Scene of Circle Members at Work
Members
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What are the Problems in This Faculty?
• November 2000 - May 2001: 14 meetings • Problem pool: 50 problems
– 22 related with education – 28 related with accommodation etc.
Results
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What is the Importance of Each Problem?
• Likert scale to estimate the importance of problems
• Most important 10 problems:Results
Social activities 77 %
Hospital services for medical students 77 %
Computer laboratory and internet access 75 %
Lecture materials (resources) for each lecture 75 %
Lecture materials should be given prior to the lectures 75 %
Problems related with the dining hall 67 %
Cleanness of the lavatories 66 %
Content of education 60 %
Difficulty level of the exams 55 %
Conference timing 55 %
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Which Problems did the Circle Discuss?
• 7 problems discussed in 14 meetings
– The cleanness of the lavatories – Canteen services – Dining hall services – Physical status of the lecture rooms – Educational system – Establishing a breech club – Education resources
Results
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Could the Circle Create any Change ?
• Quality Evaluation Questionnaire– A questionnaire was developed to assess
different aspects of education– 21 item, 5 point likert scale
• 5 items removed with request of dean:– The competency of the educators– General manner of the faculty personnel to the
students– Availability of the educators– Availability of the managers– The quality of counseling services for students.
Evaluation
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Could the Circle Create any Change ?
• Quality Evaluation Questionnaire– December 2000: mean SD 2.80 0.52– May 2001: mean SD 3.20 0.58. – Significant difference: t=3.506, p=0.001.
Evaluation
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What were the Profits of Quality Circles ?
Positives
• Points of Success– Problems were solved– Student’s got motivated– Research facility for students– Student-family practice proximity was achieved– Quality as an issue started to be discussed at the
faculty
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What were the Barriers in Front of Quality Circles ?
Obstacles
• Faced Barriers– Deans attitute– Time restriction– Insufficient resources– No quality culture
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In Summary
• Quality Circles work • They are effective• Some difficulties were faced
– They were expected anyway• Deans attitute is changing• This circle ended with a quality team• Still more experience is necessary
Conclusion