Service Innovation in Retail / Service Design Drinks Berlin

Event Experience Design / Service Design Drinks Berlin

On Design, Design Roles & Responsibilities / Service Design Drinks Berlin

User Research / Design Thinking Meetup in Warsaw

Visual Thinking / Service Design Drinks Berlin

Service Blueprinting / Service Design Drinks Berlin

Bringing ideas to life – the dimensions of prototyping

Mapping service experiences / Service Design Drinks Berlin

This is Service Design / DMY Symposium / June 7, 2012

Service Design Toolbox

Designing for the Back Office – Service Design Drinks Berlin

Making jobs-to-be-done actionable / Service Design Drinks

Education / Service Design Drinks

Being Visual / Service Design Drinks

KISD Conference / Bringing Service Design In-House

Service Design Berlin / Prototyping Public Services at Gov Jam Berlin 2015

Service Design & the Internet of Things / Service Design Drinks

Brand Services / Service Design Drinks

Bringing Service Design In-House / Service Design Drinks Berlin

Designing for Financial Services / Service Design Drinks